Burlington Coat Factory

Placed an order for 1 large piece of luggage. Live in a town with a Walmart only. Payed extra shipping to get it here prior to my trip in 1 week. Email showed it was shipped with fed ex to arrive on Monday, I leave on Friday.

Upon tracking it it showed it was canceled by sender... BY BURLINGTON COAT FACTORY. They canceled it!!! After saying they shipped it!!! Then calling on Monday ad they are closed on the weekends I get a women... Denise who tells me they’ll make sure I’m reimbursed, I tell her NO, I need the luggage!!

She gives me a long number to write down and says “someone will get back to you, thank you for calling. I SAY WAIT!!! When will they get back to me? Possibly on Wednesday. , I need my luggage. I ask for a supervisor and she comes back 10 minutes later saying she’s busy…

I brought some clothes from Burlington and the cashier left a pin in the clothes. It fell out of a pants and i stepped on it causing me pain, I am not happy about it and am thinking about taking action

i had order for 2 pairs of shoes n order no is 34681022 n amount is $ 51.93 . An handling charges $t the time order it was 5 to 7 days of delivery period n u have charges for shipping $ 7.99 .

so far i have not received the delivery of the said order n every day delivery days is extending why ?

once u received the order order at that time delivery schedule mentioned n later on why change the schedule why ? .We have to pay money for the delivery schedule must be fixed time no more extension is to be given. so it is to late for delivery n its reflecting delivery is on 3/3/2018

so u r requested to get me the refund of delivery charge n give me free delivery because u r late in schedule , it is not for a day but it is too late

get me the refund of delivery charges $ 7.99 .

No more changes…

Burlington Customer Service Sucks, They won't cancel an online order that charged me for 3 pairs of shoes instead of 1 pair. I have to wait almost a week to get my money back plus I have to waste my gas just to return the 2 pairs of shoes.

SOMEONE AT BURLINGTON COAT FACTORY NEEDS TO COMPENSATE ME FOR MY HUGE INCONVENIENCE, MY FRUSTRATION, MY TIME, AND MY GAS. IF I DON'T HEAR FROM BURLINGTON I WILL CONTINUE UNTIL I DO AND I AM CALLING THE BBB IMMEDIATELY. ONLY CREDITING ME FOR MY SHIPPING IS NOT GOING TO SATISFY ME BECAUSE NOW I HAVE TO WAIT UNTIL THE SHOES ARRIVE TO WASTE MY GAS TO RETURN THEM SO I CAN GET MY MONEY BACK.

SO IT IS COSTING ME MORE MONEY AND TIME. I AM SO UNHAPPY, I WILL NEVER SHOP ONLINE WITH YOUR COMPANY OR IN YOUR STORES AGAIN BECAUSE YOU CARE NOTHING FOR YOUR CUSTOMERS.…

I went to store 961 in Rogers Arkansas today (12/16/17) where my wife had a seizure. This is not the store's fault as she has a history of seizures, but I was trying to get her off of the sales floor and this is where the problems began.

A store associate walked by talking on a phone, and I attempted to get his attention 3 or 4 times. He heard me, judging by the way he winced when I was trying to talk to him, but he just ignored me and ran (seriously, ran) into a break room and locked the door.

After the seizure was over I helped my wife to the front door to try to determine if the store had a wheel chair we might use. The two associates at the front door were watching us walk up, and they both walked away from me when I approached them.

I move back and they returned to the front door.…

at Burlington located 19131 bear valley road apple valley CA 92308 till now no manager store , our problem in receiving department , we suffering from Mr. Angel he is horrible boss , no one need it, we Don't have manager store to complain hem please help us, to change it , or all stuff will leave . thank you

Today was my first day at Burlington Coat Factory at East point Mall location in Baltimore, MD, 21222. I was hired as a cashier and started my training along with another new hire. She and I were both being trained at the same time on the same register, yet for some reason I was constantly being rushed and told to recount my change repeatedly when I had to make change for a customer. Mind you, I worked for Ann Taylor previously as a cashier for quite a while and as a cashier at another location for over two years even before that. I know how to count change. This wouldn't have seemed like a big deal at all if the other girl (with absolutely no experience) was being hassled as much as me.

The woman training us kept telling the other new hire how well she was doing and hoping that "this…

Earlier this month, I made an order that consisted of baby clothes for my daughter. They don't ship to post office boxes. So I put in my physical address. FedEx claimed that my address was incorrect and shipped my package back to the Burlington warehouse. 2 days ago, a customer service rep told me on the phone that once they receive my package, they'll ship it back out to me. This morning, I awoke to an email stating that they will be unable to ship it back out to me once they receive it so I should go online and place another order "if the items are still available."

They are going to refund me my money, but they are holding the 8 dollars I paid for shipping. Another rep this morning told me that there is nothing more they can do. I am so mad. I ordered that stuff for her for Christmas…

My daughter was very excited about her prom night like any other girl. I wanted her to feel special by giving her a beautiful gown. At Burlington I found very elegant and a very pretty dress for her. The manager at the store was helpful and has been very patient to show me a variety of collection they had.

I must say I was impressed by the way she helped us out. There was a minor alteration to be done and that was done within minutes after purchasing. Quick response from them which is commendable. Burlington has the most quality apparel that one can choose.

I would definitely do my shopping next time at Burlington's.