Canadian Tire

I recently purchases a couple of car washes from the Canadian tire gas bar located on Eglinton Ave in Falmouth in Scarborough. I thought I would take advantage of the car wash which was on sale for $5 each. When I went to put in the activation code for one of them to my surprise it didn't work.

Luckily for me I had the few other ones which I purchased and was able to use them, it would of been very embarrassing if I only had the one and had to trouble the people behind me to move so I could pull out. I am a frequent user of this gas bar and now I am having second thoughts about purchasing car washes due to this issue.

Is there any thing you would be able to do for me? It would be highly appreciated.

I have had two bad experiences at the Canadian Tire store in Timmins Ontario in the last three months with your ignorant and rude associates who do not seem to care about customer satisfaction, they are rude, and know nothing about your products and do not seem to really care.

The last time I reported to the store manager, the first time I was so frustrated I had to lave the store. This location needs to have some training in customer service, after all we pay your bills. 00 at Home Depot.

I always went to Canadian Tire first as it used to be a habit but after the last two visits to your store it is going to Home Depot.

Car issue 1, car shakes while idle. Car issue 2, car misfires when starting. The diagnostic 1, approx $1000: replace spark plugs, wires, and valve cover gasket. The diagnostic 2, approx $1700: diagnostic 1 + a $700 timing belt replacement.

The car is a "well maintained" (followed all subaru maintenance guidelines) 2005 subaru impreza. I told Lee (the Canadian tire manager) I would not spend $1700 and if that is what was required I'd walk away from the car. I tell him I'd like to take the car to another garage to get it fixed.

He aggressively recommends diagnostic 1 quoting his 20 years of experience and confidence in his diagnostic. I authorize the $1000 diagnostic with the expectation that our 2 car issues would be fixed. After performing $700 of work, a new diagnostic is made that would…

I live 100 kms from the Canadian tire but I am a regular customer, I have in the last 2 years I bought over 4000 plus worth of Canadian tire products. I like to call to see if they have my parts before making an hour drive. On this day, Jan 16 2016 I called and 6 times, and I could get no one at parts ,,so I pushed 0 to get customer svc to let them know. That it was 6 times I tried parts and got no answer. Her response was a very snarky. Well they are not glued to the phone or anything sir. I will check in a pretty snotty tone, and then I got someone right away. Funny how when they do their job we get a response, and you get business. The service at this brand new store is awful, and the staff is snotty and disrespectful.

This is not my first incident and its pretty soon going to be my…

January 10th 2016 I read your flyer and saw skates were on sale for 40% off. I went to the South location in Red Deer and found a pair. When I went to pay the clerk said the price and they were not on sale. I showed her the flyer and advised there were signs showing these skates were on sale. She called a Manager and we waited but no one came or called her back. She referred me to the customer service desk where I explained my dilemma again. The clerk checked and said they were not on sale and do I want to purchase at this price? I asked her to come to the skate isle and see all the sale signs that were on these skates. She said she was too busy, she called a Manager and asked me to wait as there were another four customers in line.

I was embarrassed as she turned her back on me to help…

Yesterday I checked online your Store nearest to me: 2221 Boul. Angrignon and I ordered 6 of your Product # 53-0947-2. Your system said your Store had 7 in stock in AISLE 62 (11am, Jan3 2016): ATTACHED. SEEING THAT, I PAID WITH my Credit Card for 6 products. I received your "Order Confirmation" with Order ID: 9267418797801: ATTACHED. The pick up time is marked: 4pm January 3.

Today, January 4, I call your Store to ask about my PAID ORDER, I TALK TO THE MANAGER who says: "6 of them WERE STOLEN, I ONLY HAVE 1 LEFT"...??? What kind of business is this? I WILL SEND A COPY OF THIS EVENT TO NEWSPAPERS because it's really out of this Century, out of North America retail & online systems, IMPOSSIBLE TO SEE IT ELSEWHERE, except perhaps 3rd world countries!

So our F-350 needed the front axle u-joints replaced before we go back to work in the bush. Called Canadian Tire in the morning and they said bring it in and we will get it done. So we waited 5 hours till our appointment, dropped the truck off and continued our day.

We received a call from the mechanic 3 hours later saying that they could no longer do the job because their vehicle hoist was not working, and to come get our truck. This job is 100% possible with a floor jack I argued .

But they said the mechanic would not do the job with a floor jack. This is a pathetic attempt by your Canadian tire mechanics. I myself could have done this job on this day, but made the simple mistake of trusting an official mechanic shop.

Now it's off to the bush with fucked u-joints. Thanks guys.…

Canadian tire probably has the worst customer service I've ever experienced, Back in 2013 I purchased two tire at a Canadian tire store out of my city, these tires are supposed to come with a 5 year warranty and every cdn tire store are supposed to have a centralized system able to pull up transactions for at least 5 years back. So I went to the cdn tire in my city Windsor on to report the bad tires, they were unable to pull my file hence telling me that I had to pay for another set of tires.

I was upset because why am I paying for your negligence? But I paid for new tires anyways, after they fixed my tires I could not find my rim covers, when I called to confront them the manager said he wasn't going to replace my rim cover. Now im beyond upset and don't know what to do I am never going…

I was shopping for a gift. Thought I found what would be perfect(for a family with 6 children) the budget is a bit tight! Found the exactly what I wanted. Computer and customer service says they have only 1 in stock.

So after waiting half an hour for the attendant to search for it only to come back empty handed I was not too happy. I go to customer service to ask if there is anything they can do to help where I am told I have to wait again to see a manager, another half an hour she finally shows up (with the WORST customer service I have ever encountered) and

proceeded to tell me that it's just not there and she is willing to do nothing. bout i.

I saw your flyer and went to Canadian Tire to purchase some snowmobile mitts that were on sale. As usual, when we got to the store there were no mitts to be had. We asked the clerk who did not looked surprised that there was no stock in the store.

He checked other stores and the only other place that had the mitts was the store in Surrey. This happens a lot when we shop Canadian Tire. We always have to go to another store. This time I am not going to another store because I am going to spend my money elsewhere.

I am not going back to Canadian Tire unless I absolutely have to. You are going to end up like Zellers. They always putting sales on to get rid of stock only if they only have one or two items left. Zellers is slowly disappearing.

I hope that does not happen to Canadian Tire?

I was at a Canadian tire today at Young and Church. 00. I park in your parking lot. 00 dollars ex parking. I was told you only get one free hour. I think that is not very good advertising. I did give the man my receipt from the shop as proof of purchases.

I just think it's to bad that Canadian tire would treat there customers like that and you can expect more Canadian Tire complaints from me in the future if this does not change.

C. around noon on Friday October 10th purchasing a few small items for a contractor I had waiting at my home to complete a project. I went to the self serve and as I was going to pay, mt twenty dollar bill must have got caught on something and ripped on the corner.

The attendant told me that the machine would not accept that bill and I'd have to use another. As I had no other bill I asked if she could just ask a cashier to exchange it for me so that I could just pay for the items that were already scanned.

She went away and came back with another lady who informed me that they would not accept that bill. It was only the corner of the bill that was torn, no serial numbers affected, the tear fit perfectly in place with the other part of the bill and I had both…

I purchased a cordless Power Exchange 18v drill a number of years ago from your Kenora Store. The batteries (2) in this drill recently would not hold a charge. There is absolutely nothing wrong with the drill nor its charger.

I hoped to replace the batteries 54-3102-2 or 54-3100-6 but soon realized they have been discontinued. This is the second drill I have purchased from CTC where there batteries have been discontinued. I am a regular customer at the Kenora store.

I paid a significant amount of money for the 18v drill and now it is useless. I do not this is fair practice by your store. Clearly this bodes well for your profits to discontinue batteries so the consumer is required to buy another drill and batteries.

It would seem you will likely discontinue batteries of your newest/latest…

While being made to wait for more than one hour for a simple tire repair, I had the need to use the washroom. I was shocked to see that the faucets that had been broken at least a month ago, had still not been fixed.

After washing my hands, I tried to use the air powered hand dryer that was not working a month ago, still wasn't repaired either. This is unacceptable for a company the size of CTC. the bill for the tire repair (was told it was a small nail). 75.

75 for a job that should normally take no longer than 30 minutes. We use this store because it's closest to us here in Newmarket. But, after this experience, I will never shop at this store again. I will shop at a store that cares about it's customers.

I am also seriously considering cancelling both my Option Mastercards, which I…

Yesterday my 14 year old son went into our local Canadian Tire with his friends. We live in Lindsay ON. He walked from school so he was wearing his backpack. Upon leaving the store the beeper went off as he was walking through and he was of course called back for the situation to be looked into. I get that when you see a group of teenagers you assume they are all up to no good and the worst is always assumed however I am a parent that has taught my child respect and right from wrong and am so appalled at how the cashier and employees handled the situation!!!! I'm actually livid!! The girl was on the first cash in the early afternoon and actually had the nerve to say " alright what did you steal??"

Are you kidding me?? I'm sure you see shoplifters all the time but don't you ever assume…

On July 4th, 2015, I took my VW Jetta (2011) to Canadian Tire Auto Services at 1875 Hyde Park Road, London, ON N6H 0A3, and asked for oil change. A few days after the oil change, my wife and I noticed an oil leak that covered a large part of our garage.

We took our car to the dealership and they said the mechanic who changed the oil did not seal the oil plug properly so they had to fix the problem and in the process lost the oil and had to change the oil again. But we took pictures of the oil leak from underneath the car which clearly shows the plug is leaking and we also have pictures of the oil leak on our driveway and garage.

We took the pictures and our complaint to the manager (Simone Crowley, Auto Service Manager, Tel: 519-660-8473). She consulted a few people and talked to the…

I purchased a maximum 12 inch mitre saw for my husband for christmas, he did not go to use it until a few weeks ago, he then discovered that the locking device on the underbelly of the saw was broken, he returned the unused saw to the St. John's location where it was purchased with the receipt and was promptly told that the saw could not be returned because it was past thirty days. The manger told him to take it to scope for warranty work. He then took it there only to be told they don't do the work. He returned to canadian tire and then was told to take it to hiscocks.

He then took it there only to be told it could not be fixed and he would put in a recommendation for a new saw and that it would stake a while and to phone back every week. In a generation where christmas tools can be…

Went to but the Magellan RoadMate RV5365T-LMB that was advertised in the local flyer (CT # 35-4036) only to find out that it has been replaced with Magellan RoadMate 5375T-LMB. I wanted the features that the Magellan RoadMate RV5365T-LMB comes with. Its replacement doesnt have the same features .I went to both stores in town and revived no satisfactory answer ."Its a corporate problem not ours " was the answer I received.

I bought an Audi a4 2002 front brake disk April 2nd 2015. When the sales guy brought two boxes and put on the counter both boxes were open. So one box he taped in front of me and second was left. I did not mind and took both boxes paid at the cash and came home was around 5:00pm. The next afternoon when I went outside to change the brake disc for my car, I prepared all tools and was taking discs from my car when I noticed the disc is old. I opened another box, the one taped in front of me is new.

I was surprised and went back to Canadian tire. They did not agree and said we did not give me and old one. I told them to check your camera but they did not agree. Unfortunately, I called police and waited for two hours for them to come. They made a claim for me and said to call civil court and…

I have been in the store many times and the last few times I've gotten nothing but attitude from the cashier. The price on the shelf says one thing, and she says another. When I tell her what the shelf says I am always met with attitude.."it doesn't matter what the shelf says only what I say."

First time I let it go. Second time she must have remembered me and rolled her eyes. To top it all off. I heard her say to another girl when I walked out this time without buying anything how much she hated stupid customers.. I WILL NOT BE BACK!!!! I've heard them call her Tyler or Taylor I'm not sure

I missed 2 payments on my card due to being out of the town. When I got back, I paid 7 thousand off in 5 weeks and over paid by 6 dollars. It's been 5 months and have not gotten my 6 bucks back.

In that 5 months, I bought anther 8 thousand worth of good at that store. You sure want your money but when it comes to giving money you owe back, it's like pulling teeth. It would be nice to reinstate my card with a low credit but no loyalty.

I dropped off my car last night at the Canadian tire on Blvd Maloney in Gatineau on April 28, 2015 at about 5:20pm to have my tires changed from winter to summer. A simple task you would think...boy was I wrong. I received a voicemail shortly after 7:30 that my car was ready to be picked up. My husband and friend went in a separate car to go pick it up. At about 8:09 pm the auto centre called me back stating they couldn't remove the tires because they had no idea where the tool was to remove the lug nuts..I said it was the glove compartment and asked if they even looked. I also asked why they would call me to tell me the car was ready when it wasn't, he was rude to me and said it was miscommunication.

My husband got there, and it took him two seconds to find the tool. He waited 30 mins…

I purchased a master craft welder for my last yr in august, used 2x then stored for winter. Last week went to use and after several tries to get power attached a meter to discover no power was generating .

so i searched for days to locate the receipt with no success. i then proceeded to contact every local Canadian tire to ask for help repairing the item, i was told no because i have no receipt they also told me i was eligible for a exchange as it was under a 1yr exchange warranty if i had a receipt.

OK I know i messed up i lost the receipt so now i am basically out so much money on a item i deemed to be reliable and backed up by Canadian tire. I want a repair i don't want a new one as i know i messed up losing the receipt.

seems unfair as obviously its your brand not like i picked it…

Several months ago, I was looking for plan urn in Canadian Tire. I called a few stores. They told me the specific store where I could buy the 2 plan urns. I drove to the store, they couldn't find any. Canadian Tire rep. looked in the computer and said that they have many this kind of plant urns in the city located about 1 hour from my place. They said they had 16 there.

We decided to drive there and to our surprise they had only 1. I got the 1 and I was able to find another one in different store. I didn't use the plants over the winter. Now, I wanted to use it, and they are both cracked. I called the store, sorry only exchanges. I called several stores....sorry no stock. So I can't exchange it because they don't have the stock and I can't return because 90 days already passed. This is so…

Store: 330 Coventry Road, Ottawa, ON K1K 4S3. I have been a customer of Canadian Tire Auto Service at Coventry Road in Ottawa, ON for 5 years now. I have been storing my tires there as well, and go there twice a year to switch winter/summer tires.

Last year, I dropped my car off at Canadian Tire at my appointed time, and when I returned two hours later, my car was still in the parking lot. When I talked to a customer service rep, they apologised and got the tires switched in 20 minutes.

This was obviously an inconvenience, but was dealt by the CS reps. Last night (22nd of April, 2015), I had another appointment at 6. I had confirmed with the person on phone that my tires will be found and ready and that I wouldn’t have to call back to make sure my tires were found and ready to be changed.…

Visited CTC Store #425 on April 19th for a tire repair. We were from out of town when tire pressure issue occurred. Passing through London, On. we decided to take it to a CTC store. Invoice # 20042500070509 was for the tire repair. MJ in the Auto Dept stated that the tire was leaking around the rim, so it was resealed and good to go. Less than 12hrs later, the tire was completely flat!

Needless to say, I was very unhappy after paying $33.89 for a problem I was told was rectified. I now have a flat tire. I have since got the tire fixed by a tire specialist, which states it was a puncture, and should have been caught by the person doing the previous repair immediately. What can be done about this incompetent work?

I went in for a diagnosis for chugging, hesitating engine. I was told that the diagnostic analysis came back with codes for "misfire". So, I asked what this meant for me in regards to solutions. I was told I needed to replace spark plugs, wires, ignition coil, and likely the timing belt. I told the front desk that I had JUST replaced the wires and plugs within 6 months and had the dealership replace the timing belt last year. I was then told it was probably the ignition coil. I decided to leave my car with the shop and investigate further with the dealership (Hyundai). They suggested it was NOT the ignition coil and, If anything, was probably something much more minor. The dealership tech advised I go with the wires and plugs.

I purchased the wires and plugs myself and asked that Canadian…

I purchased a Yardworks leaf blower/vacuum from the Canadian Tire store at Upper Gage and Fennell, in Hamilton. I also purchased the paper yard waste bags, product number 60-3852-0 to go with the leaf blower. No where on Canadian Tire website or the box the bags came in was there any mention that I would have to buy a separate hose and clamps in order to attach the bags to the leaf blower, this information was printed on the individual bags, after I opened the box. 00 plus tax.

I told them no way and asked why Canadian Tire did NOT sell the hose and clamps in the store. " I then went back to the store where I purchased the bags to return them and asked to speak to the manager.

I was refused very rudely, but did finally get my money back for the bags. If Canadian Tire is going to sell…

I bought battery last year here with a warranty but Canadian tire next finds false reasons not to warrant it.. The battery loses it charge.. They falsely insist that I spend a 1000 dollars first and replace the oil, spark plugs, wiring, ignition system etc as it might, note might be draining the battery..

they are too dumb to be expert mechanics as advertised clearly.. they thus want first hundreds of dollars for them learn how to fix my car, Pontiac Montana, so to find all the problems.. I also had an alarm ringing and I asked them to fix it..

but they could not find the problem, charged me to learn first how to fix it and all they did next is pulled out 2 fuses.. for $230 dollars? Pulling 2 fuses for that amount is absurd, ludicrous. Posted on the net next too.

I made appointment to take my car for oil change at 12 pm. At 1 pm still my car was parked outside and when I asked the manager S. when will my car oil change be done, very rudely she said, they are behind and she has asked another mechanic to take my car in a minute or two.

40 am and the cashier said they are taking it in right now and I agreed to wait. 22 pm my car was parked outside and I was surprised and asked the cashier if my car was done and she looked and got the papers from inside and said yes and

I saw most of the things were written ok, ok, ok which for a fact I knew my head light, high beam, one did not work and he had said it was ok and it proved to me that he did not do a good job and did not do the service that they charged me about $70 for synthetic oil change and now I…

Back in 2014 I purchased a eleminantor battery, I think in November and because I moved couldn't find receipt and some missed filled info at your store they said nothing they could do, I was in a pinch I just bought new somewhere else. After calling 4 different Canadian tires in my area.

I for 1 will never step foot in 1 of these stores again. They battery had 4 year warranty and was manufactured in march of 2013 sound like it should warranty to me I guess no real customer service hear.

I guess it napa for me from now on!

Today I went to plaza cote des neiges canadian tire and purchased $91 through canadian tire option credit card asked the counter lady to remade my points with the bill. I saw she did only $4.63 where I have $40.63. I gently ask her how much you deduct then she reply in rudely "can you read it, it is written here". I was that surprised to protes. I just told her that I have $40. She says "I don't no system says that you have $4.63". Again I said in confidence that I have $40.63 then she said "I have to cencel the order and do it again to check do I want that" and i said yes and I was right because I saw her to type only $4.63. She didn't sorry also.

The lady was too rude all togather and I was too surprised with this type of behavior. In this branch I find this lady don't like my brown…

I would like you to investigate what happened to all the CD's that were in my car (roughly 35 of them) there were 6 in the cd player which requires a key to remove them and it is a slow player and it requires time to remove them all, i had a case full of approximately 30 cd's in it and I had about 5 in the slots. I cleaned the car one week prior to bringing the car in for servicing as I was getting ready for our trip to St. Catharines, Ontario. We did not notice the missing cd's until we were at a location where the radio add good reception. My husband then noticed that all his cd's were missing he was pretty upset about it.

We brought our GM Equinox for servicing on December 12th at the Ogilvie location in Ottawa and on December 15th I had to bring the car back for tire replacement and I…