Carl's Jr.

I just went to store #1100508 at 5:26PM today (5/18/23). I placed an order for a combo #13 (Santa Fe Chicken Sandwich) - large size. The person taking the order then asked if I wanted it to be a combo - I said yes.

He asked what size - I said large, and said I wanted to get fries and a diet coke. He asked what kind of drink I wanted - I repeated again - diet coke. He asked what kind of fries (they only have one kind) - I said French Fries.

I was about to order another item, when he told me to hold on for a second. Another person came on and read back an order that was complete fantasy compared to what I ordered - she mentioned a combo #4 (I guess that's a burger of some kind) - I told her it was wrong.

I repeated the entire order again, along with the additional item, onion rings. When I…

Is my first time that a fast food place, tells me that they can't take my order because they are on brake, and that I have to come back in 20min.

Took over 35 min to get my order only 1 cust ahead of me orders were filled for others who came in after . The 1 in front of me waited almost 40 min for hers . The cook looked stoned and kept getting confuse ls so he started filling orders out if order .

Several people walked out as they are drivers on a tight time schedule . Location. # is 1102162 Boardman Or.

Carls Jr. Magnolia and Adams in Huntington Beach

Drive thru person was not able to answer a question on the menu, I dive to window . she is sweeping up trash in parking lot with head set on.She get back to window ask me if I want a straw for my OJ ask for payment with my PIN # un usual. Goes back to sweeping. The cook brings out the food . She can not say one word of English I ask for my OJ she doesn't know , I use drinking hand gestures still no. , The order taker comes back in and gets the OJ. How does anyone get employment through E verify and not speak or understand English. This store has been always overpriced and terrible service . I know there is plenty of excuses. But come on . Are you hiring illegal aliens to fill positions ? It should take one car in line 13 minutes to get a…

I've been having issues when using the app. The app doesn't accept the eligible bar codes I enter stating something went wrong. I was also unable to use the reward points of over 1000 points. This is very frustrating and I feel that I've been and are being ripped off.

I went to my local store at 6740 N Division St, Spokane, WA 99208 tonight May 10th at 8:50pm. The lobby was closed but the drive-thru was open. I pulled up to order and the girl told me that they only had a few people working and it was mandatory that they take breaks.

Therefore, I needed to go elsewhere because they were all taking their breaks. There was no one else in the drive thru nor in the parking lot. As I pulled around I noticed a male behind the front counter counting money and someone behind the grill.

I managed a fast food franchise and I agree that employees need to take their breaks.

However, that is usually staggered so that someone is available to help customers while the other is on break. I drove 45 minutes to get Carl's Jr just to be turned away. I will not be back as…

I went through the drive thru at the Carl's Jr. in Arroyo Grande, Ca. (05/09/23). We had over a $50 order and when I returned home they had messed up the order. I tried calling them before they closed on their phone line and all it did was ring and ring and then switch to a computer noise. I tried several times. that wasn't the problem.

Getting the order correct is the problem. is not being able to contact the establishment on the number they adverize for you to contact them. I couldn't make it back before they closed, and if I can't contact them how can the problem get fixed?

I guess we should have gone to Burger King or even Taco Bell. I don't make the same mistake twice.

My chicken sandwich was lousy my onion rings were cold other than that the fries and fried zucchini was great. We were the only people eating in and they were playing rap music fairly loud

When into ur store cj 100233 Hemet California I mistakenly ordered a sandwich with out coke and fries when I noticed I went back to tell cashier ( shift manager ) kobo He made a remark was very rude after I told him it was my mistake and was bothered I had to do another order .

I have been to Carl’s Jr for so many years never in my life have I been tried like this . I requested a refund and did tell him he needed not to be so rude to his guest .

All he said was as ok .

Treated like a ghost - unwanted person at last visit to a carls junior. Racist per behind the counter. treated dark skinned people so sweat and kind. Well i am white she ignored me and the next family coming in. WE are white.

ALL MONEY FROM A CUSTOMER IS GOOD MONEY. I AM NOT RACIST. I HAVE MORE dark skinned friends than the people of my color. Will not go back there even with family eating there.

I believe I was overcharged

Somebody is using my social security number and my full name in one of your restaurants

Went in to Carl's on 40th and waterman in San Bernardino CA. The manager there was yelling at 2 employees there very on professional made me feel very uncomfortable. I wanted to dine in she was very rude a said the order is to go cuzI'm closing the dine in she started cursing at me and my wife and said we can't do anything about it

luckily I was washing my hands but he did not know that I did excuse me you can't enter while I'm in here he tried accusing me of using drugs but nothing of the sort was happening he proceeded to threaten me and tell me to leave even no I did nothing wrong at all my privacy rights were completely disregard by the security and

approved by the staff the level of disrespect and unprofessional behavior and misuse of power is appalling I'm talking to my attorney and something needs to be done or I I'll do what's neccary to take action to make sure everyone involved is fired and knows the were dead wrong this mater needs to be addressed immediately by corporate cause theirs no excuse for this foul behavior

jr has been calling harassing me since yesterday, firstly was a Melissa from Corporate she was NO HELP AND A TOLTAL BIH that says she's from Oceanside ca and now someone is spamming my phone from Carl Jr burger @ 611 Douglas Dr. Oceanside Ca 92058 # 760-967-0371....

Wow what now are they going to curse at me, threaten me, ask questions which leads to NOTHING happening, or will this be a call as a scare tactic!!! This is a follow up about a employee hat still works at the location listed above Isabel is a RUDE, INCONSIDERATE, GAY BASHING, RACIST WITHOUT CUSTOMER SERVICE SKILLS!!!!

This location must teach THIS OBVIOUSLY ACCEPTED BEHAVIOR on orientation!!! Isabelnd anyone else displaying this type of behavior should be Fired and away from any thing people would put in thier bodies because…

I ordered a famous star from the orem Carl's jr it was supposed to be minus onions when I got home I opened the sandwich and it had onions in it I took it back the next day not even one bite out of it through the drive thru and the employee (male) takes the sandwich through the window (health hazard)asked me for a receipt I didn't have it with me and the guy refused to do anything about it .

You could obviously tell it was a famous star from Carl's jr and if he had his food handler permit he would know not to take food back into the restaurant after it has been served to customer. I am very upset with this employee I dont think I will ever order Carl's jr again

I just received a call back from a Melissa from "Corporate" so she says. She mention as the disturbing phone called continued Melissa's attitude was just as filthy as Carl Jr's employees I see why it's allowed!!! Melissa from Corporate was not paying attention & mention she was from Oceanside I replied yaay without enthusiasm because I don't care!!!

Melissa is thr biggest BIH I've ever spoken to and will NOT BE EATING AT ANY RESTAURANT AFFILIATED WITH CARL JR'S etc RACIST, DISPRESPECTFUL people that work there are the DEVIL and the must teach this is orientation.. She asked me if im an employee I said HELL NAW I don't work with DEMONIZED creatures. Melissa you are FIRED!!!

s FUH'k Carl Jr's etc

Walked at 8:20 on 4/13 was told we could only order to go. Ordered 2 jalap no double cheese burgers meats were old cold and hard . O ionrings were hard and cold

I don’t usually go to Carl’s Jr, but I was hungry and decided to go for the 2 for $5 deal. I ordered and was charged nearly $8…I asked and was told that I need to ask for the 2 for $5 deal?????

I was given the wrong order, so I went to the store to make a complaint and either get a replacement order or a refund and the staff where rude and abrupt. When I got my order and went home to eat the food I realized that there wasn't no recept.

So not only did I get the wrong order and I asked for no pickles cause I'm allergic to them they had pickles on them. I got the Big Burger Bundle and also asked for the chicken to be changed to a hamburger but it wasn't I spent $40 at Carl's Jr to get food that wasn't food I order it tasted really bad the chips where dry and gritty

the employees through the square opening they saw me with their eyes but DID NOT HELP.... Then a store Hispanic lady had No customer service at all but made me what an additional 3- 7 minutes before helping me with a racist attitude I asked I'd I could use the restroom after i paid she didn't want me to use the restroom as a paying customer.

After I walked towards the restroom "Isabel" that's on my receipt yelled out 3X 's are you a man or a woman and I answered a woman after I entered the woman's restroom I over heard 'Isabel' says well she (speaking about ME" looks like a boy to her coworker that asked earlier is she needs to clock in. Wow such disrespect & racist act at this location on a person that just wanted something to eat and use the facility!!!!

I'm out raged and when I came…

Drove thru drive thru and ordered two shakes . I spent over ten dollars .the drive thru guy asked me to park out front while shakes being made . Only to receive water down milk.

The employee name, Maria she needs to keep her feelings at home and be more professional at work. I was getting breakfast this morning and there’s three other customers were complaining about her service.

Person who waited on me was very rude. When I confronted him about charging me for one Western Bacon when I asked for two. He told told me I ordered one and grinned at me. I said let me give you the difference and get my 2nd burger.

I was told he couldn't do that. When I asked how we could fix this he told me to buy another burger. I have called the district manager 5times. I get a recording & no callback. Mike Lindsey 6262858682 Thank you.

Today at a little passed 9 am I tried to enter the lobby of the Carl’s Jr. located at 289 Orange Drive, Vacaville 95687. The sign on the door listed the lobby hours began around 7 am. I tried to open the door but it was locked.

An older lady came from around the building and asked what I was doing. I said I was trying to go inside. She said only the drive-thru was open. I told her my vehicle was too large and she told me to come back when the lobby was open, very rudely.

I asked her what the store number was and she walked away. 1. Why was the lobby closed? 2. Why couldn’t I order through the drive-thru? 3. Is the the standard of customer service that reflects your company?

Just got app while eating dinner at Carl's. On the first try to put in bar code number and the app say that bar code number has already been used. Please tell how to get that input. Here the bar code number 5520767551164.

Location 1445 N Mountain Ave Ontario Ca I came to order food in this restaurant and no one attended to me, a fat woman was on the phone and asked me to wait, I waited for more than 10 minutes, the other customers left annoyed because they were not served, after a long time of waiting I asked the woman, how much longer did she have to wait and in a very rude way she ignored me and went completely into an office, I do not intend to return and spend my money in this place

I went to Calrl's Jr. Yesterday on Riverwalk in Riverside CA 92505. It was not open at 6 am. There where 2 cars in the parking lot

I ordered 2 Beyond Burgers, no mayo or cheese, One "wrap", One with Bun. I Received 2 wraps-- but the order was repeated correctly (Store# 1100092, Order 402566). The price was not listed on the menu; the line was long.

07 w/tax I nearly died. 07 for 2 lettuce wraps.

Moreover, I had to go home and toast some bread because I do not do "lettuce wraps" despite being a Vegan. The "burger" wasn't "bad" despite being cold by the time I got home and fixed the order. I have been to Carl's 100's of times.

I feel ripped off, and utterly disappointed. 07 for what I got I NEVER would have gone. I'm sorry. 5526 6003 Topeka Drive Tarzana, CA 91356

This is about the Las Cruces location, on Solano Drive. I did a Doordash order today. I ordered the California Double Classic. " Instead of a double patty, I got a single patty cut in half, so it was mostly bun.

It's supposed to have fried onions. Did I get fried onions? Of course not. I complained to Doordash. , but surprise! None of the links to contact them work. The phone number says they've no longer got a voicemail box and to write to them on the site. Which doesn't work.

It takes you to a page that simply says words to the effect of thanks for contacting us. This company is broken.

I got a large sprite and it was all carbonated and they said that they could not change the The character they need to be better trained at the spokane washington third avenue store

I live in Sacramento and have been going go Carl's Jr. for decades. I go to one of them in the area at least twice a week. I almost never have complaints. I do ride a motorcycle and sometimes the drive thru does not recognize my vehicle.

Today, I went to the Carls Jr. located at 9631 Micron Ave, Sacramento, CA 95827. When I pulled into the drive thru, it was 10:27am. It did not recognize my vehicle. I honked and yelled hello a couple of times, but no response.

I pulled up to the window at 10:29am. Nobody was there. I pulled to the front and walked in. I see people in the back, but nobody at the counter. I say hello and someone finally come out at 10:31am.

I ask if it is too late to order a breakfast burger. She say that it is too late. I mention the encounters (or lack thereof) at the…

Im not a teenager or younger, I don't want a lunch sandwich that early. I drive a truck and the truck stops we use on our routes have your restaurants in them. Think of your older generation for a change. Thanks

Drive thru I order chicken club.sandwich .inside bacon salty and lettuce is not fresh .I called twice store nobody answer. I through away. I went to store not replace

I'm 81 years old and I very much like the Famous Star which right now in the Spanish Fork, Utah location is on sale for $1.99 and I've requested the Senior Discount and sometimes get it and sometimes am refused it. What is the correct policy? Are only regular priced items subject to it?

Lanny Alan Eichert 260 South 100 West Spanish Fork, Utah 84660 801-798-1179 LAtrehcie@aol.com

Manager Jennifer was very rude and argued with me at the window after I waited for 30 mins on my food and said they no longer substitute on meals but did not let me know as I ordered and submitted my substitution. She was very very rude and should be fired there was no customer service at all .I returned my food and will never be back

293 E 40th st san bernardino. 00. 19 AGAIN FOR THE SECOND big Carl. 00 bills and said this will cover it and closed the window. So incompetents is one thing stealing is another. If you ask me someone is overcharging and skimming.

I buy burgers once a week my only recourse is to take my business to an honest place. I have the reciept.

I'm extremely disappointed at the service!! Menovra and Hillary are the TWO WORST EMPLOYEES I HAVE EVER SEE AND MET!! I DON'T UNDERSTAND WHO HIRES THESE PEOPLE. THEY ARE UNFRIENDLY, NOT NICE, NOT POLITE AND VERY RUDE IN EVERY WAY!! I HAVE CALLED DISTRICT MANAGER 3 TIMES AND LEFT MESSAGES,. HE DOESN'T PICK UP AND NOT RESPOND TO ANY OF MY MESSAGES. MY MESSAGES!! I MUST MENTION 2 OF THE STAFF MY AND CREW ARE GREAT : ROCIO AND JOE THESE TWO ARE GREAT!!

PLEASE CONTACT ME SO I CAN SPEAK MY MIND AND IT WILL HELP YOU AND ME.

THANQ.

Horrible customer service. The lady that took my order acted like it was an inconvenience to make tenders, then we got a Dr Pepper that was out. I told the kid in the front, he said I thought it was donubwant something else?

I asked him can u fill the Dr Pepper. He said umm I lm to busy. I asked your busy I'm the only customer here? He then rolled his eyes, sighed, and walked away. Very disappointed

I went to Carls Jr on 164th in Vancouver Washington. I placed an order for 4 western bacon cheese burgers they were buy one get one for a dollar. I also ordered a famous star, order of fries and 3 shakes.

The cashier told me I owed $94 I told him I didn’t owe that much. He told me prices went up and started to argue with me. I asked for a manager I told what I had ordered. At first she said I owed $94 then she told me to come around the counter to see what the screen said.

I noticed he had put down a total of 8 western bacon cheeseburger I only ordered 4. Then they were talking to each other in Spanish and I didn’t know what they were saying. Then he took everything off and put in what I had ordered.

They kept talking in Spanish and the manager walked off. In the mean time my shakes…

This is by far the dirtiest most run down fast food place I've ever been to. The toilet is so filthy and in dis repair that I can't use it. My feet stick to the flood due to the urine freely running across the floor.

The staff were shouting, swearing and yelling so loud at each other I could hear them outside. Food was cold, napkins were not available....... just a mess. The location has numerous Tesla charging stations on site but none of the Car owners wait inside the Carl's Jr during charging,, they go over to the Chevron Station across the street instead.

The location is perfect (Hwy 93 and I-40 in Kingman). it should be packed. It's pure filth and should be shut down.

Went to 40th and waterman in San Bernardino CA. Had to repeat I don't know how many times and never got order right. Then I suppose it was manager that came over intercom and very rudely said was denying service because of my rudeness then at window turned around and told me FUCK YOU BITCH AND THAT I WAS THE LAME.

Who ever the large rude Mexican in charge is and the incompetent male taking the order is should NOT BE EMPLOYED THERE ONCE SO EVER. EXTREMELY RUDE AND UNPROFESSIONAL COMPLETELY. THANK YOU

Food as disgusting! 48 at the drivethru. Took one bite and spit it out. This is what they said was the dbl cheeseburger in the picture. The rest of the meal was just as bad. Had to throw it all in the garbage.

This was after waiting almost 10 minutes to get the food.

This is the third time I ordered a original Angus burger and I got a huge burger with jalapeños too hot to eat. They keep making the same mistake. It really need to listen to people.

Just got back picking up an order from a Carl’s Jr restaurant and while my son was eating his chicken strips, he found a thin wire in the coating on the chicken. We have saved it and it even has the bread coating on it. We would like to report it so the manufacturer can check their processing machines.

Thank you

I have been a regular at Carl's Jr. Stop in in the morning for breakfast when I'm in the area, stop in in the evening when I'm in the area. In the mornings I do coffee and two bisquets. I enjoy pancake syrup in my coffee instead of sugar. Coffee at carl Jr.

seems to be stronger more bitter the other restaurants, so I ask for two syrups no problem. One morning I stop in for breakfast order my coffee with two syrups, and the manager looks at me, no you can only have one syrup.

I explain the coffee is a bet strong. No, pay extra. ok get me ten sugars, so they got me ten sugars. So I say what's the diff. ten sugars or to syrups. No, you can't have any syrup. sugar only.

So I dump my coffee in the near trash box and walk away. the manager says look hear,? I turn to look she gives me the…

2601 Needles Hwy, Needles, CA 92363 carls jr

Super unprofessional and will terminate someone over personal reasons, don't work there. Because if someone doesn't like you there they will do anything to get you fired. They are lucky they don't get sued over the stupid shit they pull. The manager there Shleigh Williams should get TERMINATED over gross misconduct. Doesn't give 3 warnings before terminating somone and will let her personal feelings guide the way she works.

I'm tired of driving 10 minutes to get your breakfast biscuits and there not baked right in the oven I spent 13 dollars last week they were not baked in the oven long enough they were white on top and the bottom and they give me old biscuits sometimes I'm sorry but I love your biscuits but me and alot of other people are not wanting to buy biscuits from you anymore because the people you have working there does not care about making sure that the biscuits are baked right I'm tired of spending my money at your business and

getting old biscuits that ain't baked right

49 as the base price. This is not with the tax. I was told that there was nothing they could do and the manager went home early. I git a 1/3lb jalapeño combo. The price on the menu should be what you pay.

This was in Marysville wa. on 116th.

I ordered 3 orders of the 2 for 6 fish sandwiches I asked for tomatoes and onions to be added on my sandwiches and paid the extra money for it but didn't get it on my fish sandwiches