Chevrolet

I have a 2011 Chevrolet traverse which has a malfunctioning sensor light on showing the 3 timing chains having to be replaced. Said car has 85,000 miles on it and has had regular oil changes. I was told and have read on line the Chevrolet extended warranty to 100,000 miles but when I called to confirm, I was told that my car was not covered but

yet have read customer reviews who have had their chains replaced under the extended 100,000 mile warranty supplied by General Motors

I had a scheduled oil change on 12/23/2017 at Dover Chevrolet in Dover,NH. It was stormy outside with freezing rain. I arrived 10minutes early and was left waiting in my truck outside the service bay for 15 minutes. Normally the service bay opens and the customer drives in.

This never happened so I exited the truck with my sleeping 4 year old daughter to enter the dealership. It appeared that the dealership did not want to move the yard truck outside so they left it parked in the service bay.

Once I arrived in the service department, I proceeded to listen to an argument by what appeared to be yard attendants about salting the parking lot. Very unprofessional.

I purchased a New 2017 Chevrolet Corvette Stingray on August 17,2017. I noticed some chips in the paint around the front panel and light assembly. Returned to dealer on August 18,2017. Stated the problem was noted and they would replace that panel.

Today is December 11,2017 and Nothing has been done. I have repeatedly call the dealership and they keep saying the piece is unavailable and on back order--I have been patient but this is a long time especially on an automobile that cost this much.

I have purchased several vehicles from this dealership and this may be my last purchase after it is repaired.

l purchased a brand new 2013 Silverado in May of 2013 from Bogley Chevrolet in Thurmont, Md. ( now Criswell). Bogley went out of business and I took the truck to another service provider because it was missing terribly, especially when sitting idling.

They said the # 1 plug an #7 plug was fouling out and there was a TB out on it about oil flying up on the plugs burning them out. They told me to take it to a dealership. I took it to Criswell and they replaced the #1 plug and put a shield in the oil pan as the TB suggest.

It was still idling rough and they said the 7 plug was ok. it was fouled and replaced but it still idles rough. As long as i am at high speeds, no problem but when idling it almost feels like it is going to cut out.

The service manager at Criswell said to bring it back…

LAST NOVEMBER I WENT TO YOUR STUART FLORIDA LOCATION AND LOOKED AT A CAR THAT ONE OF YOUR SALESMEN SHOWED ME AND I WAS QUITE EXCITED, AS HE HAD BEEN WATCHING FOR A TRADE IN ON A SLIGHTLY USED CAMARO. I LOVED THE CAR, AS WE WERE WALKING AROUND THE CAR HE TOLD ME THAT THEY WOULD PUT NEW TIRES ON THE CAR AND OTHER THINGS THAT WERE OBVIOUS.

BY THE TIME THE PAPERS WERE SIGNED AND I WAS TAKING THE CAR, THE STORY CHANGED. :( I KNEW BETTER, SPOKE TO MY SALESMAN, BUT AS SOON AS THE SALE WAS OVER, HE WAS DONE WITH ME OBVIOUSLY. SO A COUPLE MONTHS LATER, I HAD A PROBLEM WITH A TIRE, COVERED BY WARRANTY, REPLACED IT.

NOW, 7000 MILES LATER IM IN FOR MY SECOND OIL CHANGE TO HEAR FROM SERVICE PERSON I NEED ALL NEW TIRES. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AS A WOMAN, AND NOW I AM STUCK WITH A…

My vehicle has been in The shop at Day Chevolet in Monroeville Pa for over three weeks. I haven't been given a time frame as to when it would be finished. I've been told that the part the vehicle needs is a ECM and that the part is listed in the data base as being available but no further action has been taken.

I've been told that it's not their fault that the part hasn't arrived but is the fault of Chevy not sending the part despite it being available in their data base. This vehicle is the source of my income. I've missed deadline's due to Chevy's inability to provide service to a vehicle that Chevy manufacture and lost money.

Now my bills are piling up with no hope in sight. And their is no one to blame but myself for even buying a Chevy. I never went through this with FORD. My…

Consider this an official complaint against classic Chevrolet of Lawton. I contacted Chevrolet, and asked that to stop sending circulars. , and I would not bother filing a complaint about the terrible repair service I received from local dealer. All this junk mail does is remind of the incompetent service I received from classic chevy.

I had bought a set of tires from a company that did not offer alignment service, so took it to the local Chevrolet dealer to get it aligned. Was told that I had to have inter tie rod replaced, before it could be aligned.

Then was forced to wait while they tried to find one, because they did not have one in stock.

Finally after a few hours, they got one and installed it. The next day there was aloud clanking noise coming from the front end, so I took it…

Purchased 2017 Chevy 2500 HD XLT on Saturday September 30th, 2017 shoo the salesmans hand on the deal. it was to included adding spray in bed liner, moving over my 5th wheel from trade in truck to new truck, as well as add a Grill Guard to the front.

Salesman advised it would have to be taken to another place to have everything done. Brought the truck back on Monday October 2nd, 2017 This is when things started to deteriorate. 1. had to resign paperwork due to GM Financial telling the dealership that i had to change some of the extras.

Gap insurance, other service items that we wanted. I was ok with that, After a bit of contemplating we figured things out. Again i was ok with this it was not the dealerships fault. The dealership salesman offered a few items to help smooth things over.…

Starting on Wednesday, December 14th, my 2011 Traverse powers down and barely moves because of a problem related to the throttle body. I called my Chevrolet Service Department to make an appointment to bring it in and was told it was going to be sometime the next week before I could get in. This is a known problem with many Chevrolet vehicles. In fact there is a Special Coverage Limited Warranty for this problem.

But Chevrolet will not recognize that my vehicle is having this problem. When I signed up for my.chevorolet.com and went to the Warranty section for my vehicle it lists "Special Coverage 14582" It does not give any information as to what it is or means. I researched this on the internet and have found it relates directly to this problem with my Traverse. "a condition where the…

This is second consecutive time after oill change my anti theft light came on. Now my 2011 malibu ltz wont dtart at all. Prior to this time I had to turn right back around and have them to fix it

Purchased one of the first 2012's off the truck. This was going to be our "retirement" car. She's been garage kept with low milage, only 28,454, and until October of this year, performed well. The instrument panel started to give us weird readings and the engine would not accelerate like it wanted to stall. Afraid to drive it any further, we had it towed to All County Auto & Tire in Stuart, Fl. 772-266-8685. They determined the ABS control module, and speed sensor-rear was bad at a cost to us for $1,239.45.

Did we buy a "lemon" or is this a typical expense for our Equinox? I can send you a copy of what was replaced and labor cost if you wish. Does Chevrolet feel at all responsible for this unforeseen, unexpected cost? We are retired and money is tight. We thought buying a new Chevy for…

Steve Raymon Chevrolet In Smyrna, Ga. puts out weekly promotions via E mail. I responded to the promotion to "name your own Payment" I am presently driving a 2016 Cruze. I had some interest in your New 2017 Hatchback Cruze after seeing it advertised. I went to the the dealer on October 29 for a "name your own payment deal". I told the salesperson what I was willing/able to pay as a monthly payment & we proceeded from there. I was told a figure that would fit my pocketbook.

When I went to my State Farm agent to close the deal with the payment quoted to me (orally). nothing in writing. My State Farm agent who I know well looked at the price sheet given to me & told me that based on those figures (trade in etc) that the payment would be about $150 a month more. After several phone calls with…

I am placing a complaint against Mission Chevrolet Dealers at 1316 George Dieter, El Paso TX. Fraud of not accomplishing the contract and illegal activities to hide the real numbers during the transaction. Lying, confusing and harassing the customer to make deal with them. I made the transaction for the purchase of Chevrolet Spark on Sep 1, 2016. The financial manager Armando Varela handed me the signed document that my car pay off to GECU auto pay would be done this day for the amount owed total of $5,479.78.

To my surprise I got a deduction of car payment of $243.04 on Sept 26 from GECU, only then I realized they had not paid off the loan on 1 Sept when they trade in my car and I also found out reviewing the papers that I was paying a total of $14,635 with rebate $2341 their 16% not the…

Bought a 2006 ford ranger from a chevy dealership in 2011. It had 50000 miles on it, now has 75000 miles Got the chem pack and undercoating package when bought the vehicle to protect the paint and undercarriage from rust.

Truck rusting everywhere, especially underneath. Rear suspension rusted out and needs replaced. The dealership apparently never did the undercoating and now chevy claims it isn't responsible. It was their dealership and should take care of the problem but they just keep giving me the run around.

I brought my 2012 Corvette to paradise Chevrolet in Ventura, CA because of a knocking noise under the hood. They told me that i needed a new ac unit and that that shaft and the pulley was ready to explode apart and that my extended warranty would cover it.

The car sat there at paradise for 3 weeks and they said they could not find ac unit and that they had no idea when or if they could even get one. I called Chevy corporate and got a case number #8-2196851235 and they are no help at all.

It's been 2 months now and no ac unit or when GM is gonna find one or make one? I cant believe i spent 40k on a car that i cant get parts for.

When I purchase my 2013 Volt on 02/10/2013 I also purchase Surface Protection Product for my Tire and Wheel. Today I took my vehicle to the same place I purchase previously know as Bunnin Chevrolet located at 6101 S Slauson Ave Culver City Ca 90230. Due to losing air pressure on the same previous tire they had fixed, I'm being told there is no record of my Surface Protection Product. I showed them my contact where it stated I paid for this protection and they still wouldn't honor it nor service my vehicle.

I was told they are now Hooman Chevrolet of Culver City and have no records of Bunnin Chevrolet. I did show them my contract from the purchase and they stated yes I was charged but are unable to honor it due to I don't have the name of the provider. This is not right as a customer I…

I have 2011 Chevy traverse 20,000 miles with door actuator failure. The car is at your dealer in La Quinta California. The car had been in twice to the same dealership twice in past 4 month for the same thing.

They sprayed silicone on part saying sand gets caught in the part causing problem. Now its out of warranty and they want $300 plus to fix it. I asked them to call you for good will seeing the time frame and low miles. You said NO?

how can you say that ? this does not show very good customer service, please take second look at this.

I brought my car in for serves for a missed fire code. First, I brought it to crown buick that cost me 500 paid to have the fuel line clean. A day later the same code came up. Then I brought it to Banner Chevrolet that claim it was my front end needed to be seal. Next day missed fired again. Last week I brought it back spoke to Rodney tried to tell him what was going on with my car would not lesson to me. Told me they had equipment that cost thousand of dollars that detect what is wrong.

Ok, I went with that. They came up with it was my transmission. Alright, I am not a mechanic but a transmission do not make your car miss fire. Will Friday here we go again back to Banner car still miss firing. Friday evening Rodney calls and tell me he found the problem it's 155. That should fix the…

My mother-in-law and father-in-law were in to get an oil change and a diagnostic check on their vehicle. They were not aware of a $95 charge for the diagnostic check. They ended up paying over $140, which they were not expecting to pay nor can they afford that. I called the dealership and got a very very rude service person (think it was manager). He did not listen to me and was very sarcastic and says everyone does this and basically that's too bad and they should have known.

I have never been charged to get a diagnostic check and he basically told me I was a liar and asked me where I have taken my car and that he knew that owner very well. I said go ahead and call them. I will never recommend anyone to go there. I will also never purchase a car at Lake Chevrolet and I will tell everyone…

My name is Helen William and I have a complaint against Homewood Chevrolet in Homewood IL. I purchased a Honda Accord 2012 on December 30,2015. The very next week I brought the car back in because my check engine light was on, breaks scrubbing and loud roaring in the back of my car. I immediately took the car back to my salesman, and I was told I would be charged $125 dollars to look at the car. I contacted my finance company and the finance company place pressure on Homewood Chevrolet to fix my car.

Joe and Mike informed me the car would be fix whatever the problem was,,it would be fix. However, Joe and Mike, who is the supervision told me that the finance company will call and tell them and tell them the car was completely repaired so the deal could be finalized. Joe assured me that…

I own a 2011 Chevy Equinox LT. I was driving in a downpour and suddenly the wipers stopped working. I was fortunate that I was not involved in an accident and managed to get off the road safely. After some research it appears this is not an isolated incident with the wiper transmission going bad.

Why is this not on a recall due to the extreme safety issue it poses? What do I need to do to get this recalled?

I purchased a new 2016 Colorado Z71, I have already had the hood latch replace due to a recall and the leak checked under the floor (it was OK they said) but, at speeds up to 85 mph the hood shacks and rolls really bad, Where they checked for a leak the carpet is ripped and the door seal is wrinkled.

I haven't complained yet and I am sure Vandergriff Chevy dealer in Arlington Tx will repair the new trucks carpet and door seal but the main reason I am writing is the shake in the hood. We feel at any second the hood is going to come unlatched and bend over the cab.

Is there any furture plans to correct this?

one year ago. The 2011 Chevy Cruz was supposed to be a certified vehicle at the time of purchase. I have had the vehicle at the service center at Page Chevrolet more than 10 times within last year with various problems.

I have the vehicle in the service center now for issues that cannot be resolved by the technicians and it has been a inconvenience. The service is unsatisfactory and I will not purchase another vehicle from that location. They have no sympathy for a customer that purchased to vehicles from them at the same time.

My questions to you is what Chevrolet will do for my inconvenience, bad service and selling a vehicle as certified which clearly is not--to retain me as customer. Currently, I have no plans on purchasing another vehicle from Chevrolet.

I purchased a new 2016 Malibu a few days ago. I carefully read the sticker on the window and test drove the car, The wife and i liked it so we bought it... I got it home in my garage and was just checking things out under the hood etc and discovered i had purchased a car with no spare tire. Maybe if you live in a big city and have no clue what a screw driver is this would be ok for you.. but i like to service my own vehicles and if i had known at purchase time this car had no spare tire i would have refused to purchase it. The service manager at Thornhill Chevy in Champmanville, Wv "Attempted" to talk to me like i was some dumb blonde. I'll go over tomorrow on my day off and look that weirdo in the eye and i promise you... he'll change his tune with me.

I have bought many cars and trucks…

Received notice of call back on 2003 Impalas. Valve covers and gaskets. Removel of cover on top of engine. Received a letter stating that parts were in, total LIE !! Car has been sitting there almost one week. STILL NO PARTS !!

How do you have a call back and not have parts ? Now i have to get a ride down there, it is fifteen miles each way!!

Also there is another problem brewing on these engines, leaking from the intake manifold !! Who ever is in charge of this program is totally incompetant. One final note; ihave been working on cars almost fifthey years and my son is a licensed mechanic, so we know what the we are talking about.

My temper is starting to get the better of me, next step is to call the government agency in charge!! The people at the dealership are good people.

Purchased motor from Dailey Chevrolet in May of 2012 through perfect auto’ in October of 2012 took to Dailey for oil leaks. They told me it was not leaking from anything covered in 3yr/100000 mile warranty even though I already had 2 shops tell me it was leaking from pan gasket, valve cover and timing cover. Went back to perfect and mechanic went back to fh Dailey with me to show them leaks. They attempted to fix under warranty. I also forced them to refund my $140 inspection fee. Motor continued leaking oil so I called fh Dailey again they told me I’d have to pay inspection fee up front. That wasn't right so I went to Tracy Chevrolet. My first encounter with Tracy was with Todd.

I told Todd about warranty, being low 2qt oil, and always having to add oil. Todd had me get an oil change…

Chevrolet Corporate Office Headquarters, 300 Renaissance Center, Detroit, Michigan 48265. On January 29, 2016 I took my car to Merollis Chevrolet Service Center located on Gratiot Ave in Eastpointe, Michigan because the passenger heated seat was not working. I explained to the Service Advisor Kristen Thompson that my seat was not staying on when the button was pushed. My car was left at the location for further investigation, I was taken to work and picked up from work, and was informed that the seat elements may need to be replaced and that the part needed to be order. Ms. Thompson indicated that she would call me when the part was in to set-up an appointment to bring my car back for repair.

I received a call from Ms. Thompson and was informed that the part was in, we scheduled the…

On March 22, 2014, my husband and I purchased a 2014 Chevorlet Traverse AND a 2014 Chevorlet Silverado valuing over $80,000.00 between both vehicles. We were completely happy driving them off the lot. The customer service at Jerry's Chevorlet Dealership in Weatherford, Texas was top notch, however, 2 days after I had the Traverse, the door lock actuators stopped working. I took it in to All American Chevorlet Dealership in Killeen, Texas to be inspected. They had to keep my car because they had to order a the part to fix the issue.

Meanwhile, I was without transportation. While they were fixing the vehicle, we had a bad hailstorm. I called before the hailstorm to check on the progress. I was informed that they were working on it and not to worry and that it was is in the repair shop.…

While planning to buy a new car, my friends recommended to go for chevrolet, only because they were fully satisfied with chevrolet performance. Considering your company’s reputation and no delay Service only I went for chevrole. But now I feel pity for this. I was a proud owner of "chevrolet aveo u-va" car till 29th Nov 2015.. But now, I am having bitter experience from your Thiruvananthapuram dealer "Deedi Motors Pvt. Ltd.".

Now let me, come to the point. On 30th Nov. 2015, I gave my Car for routine Service, to DEEDI, but on inspection they informed some major problems and requested for my consent to repair. Keeping in mind your company’s reputation, I agreed for this. The repair took about I Month. After repair, they returned back my Vehicle on 2nd Dec. 2015 claiming that they have…

I am approaching you for problem regarding my car, I had registered a complaint at Chevrolet customer complaint division with complaint no.70479415. but was not satisfied with the reply i got. Firstly, i want to bring to your notice that no information was given to me on this and to my surprise when i called back to find out the status regarding my complaint i was told that the complaint was already closed. Is this the way a complaint is attended to by your customer service by blindly saying the complaint is closed, then for what is this cell for? I am sending you a copy of the letter that i sent to the Area Manager of GM. No one had the curtsy to reply nor respond to the mail that i sent.

This is with regard to my car Cruz which I have been using for past 7 Years. On 30th May 2014 my car…

I bought a Chevrolet Cruze last year on the 3 March and in June it had a break down was towed to CMH East Rand where I originally bought the vehicle. I requested a meeting with dealership principal and new car sales manager to inform them of my dissatisfaction of their product and I informed them I had paid for a new car.

It was too soon for the car to have issues to which they responded to my complaint to say there is no way they can exchange the car they can only fix it till this day the car is still having problems. Now I am looking for the Chevy complaint line so that I can escalate this to corporate.

The most recent issue is the car needs brake pads, its too soon for me to be replacing brake pads.

I first bought a ball joint for a 2000 Chevy truck, it was wrong size. I take it back and buy the complete upper control arm and it is wrong, they do not have the right one of those either.

I paid with a debit card and cannot get my money back for two days. I have to work tomorrow and my truck is tore down and I have no money to buy the part from someone else. Again I paid with a debit card not a credit card.

I will miss work tomorrow and that will cost me $400, all over $110 that cannot be refunded to me so I can go buy the part I need. Is this company policy? If it is, its a poor excuse for a policy.

I need my money NOW.

I am having a Chevrolet beat & problem in ignition switch. So I went to service center situated at kangra Himachal Pardesh India & told them about the problem. And services center people told me that I have to replace ignition switch.

Then they told me that I have to deposit advance money 2000 Indian rupees for ordering the ignition switch so I deposited advance then they told me to come after one week but 45 days over and my vehicle is of no use since last two months. I am totally disappointed with the service center working n behavior.

Now service center people are not even picking up phone. Already sent mail to Chevrolet service department but no required action is taken. And now there is no value of my car. Totally frustrated n disappointed.

I was led to believe I was going to receive a discount on a truck hitch and I was going to receive other items at dealer cost. The wording was vague on the closing but I took the salesman at his word.

Very disappointed with Morlan Chevrolet in Sikeston mo. The salesman name is Bryd and the finance manager was not very honest . Will not buy another vehicle from Morlan.

On my 2010 Malibu that only has 66,000 miles on it. The issue I have is the Drivers Door Actuator does not work and I can not open the door from the outside or the inside. I have to crawl over the center console to get out of the vehicle.

I have my car going into Acton Chevrolet to have it fixed. Most of the work is covered under my extended warranty I have. The part that is not covered is the door panel? The dealership told me that they will need to take out the drivers seat to work on the door because it will not open. $300.

That is so wrong at so many levels. To me that is a big safety issue that I can not get out the door and have to climb over center console.

I was contacted by Chevy that my lease is almost up and I should lease a new 2015 Chevy. Everything sounded good so I handed in my old lease on April 25th. The lease still had 4 months remaining which,as part of the incentive, chevy would take care of. Long...long..story short I contacted GMFL on May 11th and was told nothing was paid against my account and that I am still liable for the remaining 4 months.I contacted chevy and they insisted that they did everything right and that the mistake lies with GMFL.

GMFL told me that Chevy said that they took possession of the car the day I called. I actually handed the car back on 4/25..not 5/11... Now GMFL is telling me that if I do not make any payments that they will report the no payment to the credit agency. I was in a panic. I had three…

I bought a 2007 Chevy Tahoe LTZ White in October 2010. Since last year the paint on the vehicle is blistering, starting first with the passengers side quarter panel and then the drivers side fender. Currently it is blistering on all 4 fender wells in unison.

I had the initial blistering/peeling/flaking repaired thinking that it would be fine, however the repair did not last even 6 months. Again peeling in large sections! At the onset I asked the dealer, where purchased to contact Chevrolet with the issue.

They said they did, however, did not. This is now a major paint defect issue and refuse to do anything about it. I have contacted Chevrolet Customer Assistance. They have filed a defect report and given a case number, stated that this would be presented to the Dealership Customer…