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Chevron

1.0
173 complaints

Address

6001 Bollinger Canyon Road, San Ramon, CA, 94583

Complaints

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Jesse

Oct 4, 2024
0

I go to the chevron on Springbrook and McAndrews each day after work I buy something every time and I wait for a ride outside I know all the employees and will frequently talk to them if they are outside while I’m waiting the manager Nicole wrote up an employee for talking to me and was very rude to me when she approached me on a later day while I was purchasing fuel she was screaming and

cussing at me telling me I am there to much for no reason but like I said I am only there to make a purchase and wait for my ride I’ve now been told I have to find somewhere else to shop this is highly inconvenient as this is the closest store to my home and I am very upset that as a customer I am being disciplined for an employees actions I should not be kicked off the property and the way Nicole spoke…

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Jose

May 5, 2024
0

Is it normal to close during shift change. The location I use closes everyday during rush hour. Ven if there is a problem with a pump.

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anne Theresa perry

Feb 29, 2024
0

On Thursday, 29 February at 3:30 AM I walked in to the Chevron located in Sacramento California on the corner of fair Oaks and watt. I had my service dog with me and she immediately said I cannot have the dog in the store and I advise her.

She was a service dog and she asked me for paperwork which I am not obligated to provide and she is not allowed to ask me, for she is only allowed to ask me two questions is my dog, a service animal and what service she provide and I advised her of this and she said well I’m going to refuse service to you and she asked And she wouldn’t ring me up.

I did not look at her name tag but she had red hair and very very pale skin and she was kind of a heavy woman and she drives a gray Tahoe. That’s parked outside. I have never had any issues in the store prior…

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Henry James

Dec 4, 2023
0

In the last 2 years the Chevron Gas Station at the corner of 143rd and Greenwood Ave. N., Bitter Lake/Shoreline neighborhood; i have been robbed of my gas 8 times buying 20 dollars in gas; just recently 12/01/23, and again tonight out of 30 dollars in gas; whereas, i paid for the gas with my credit and cash, but was yelled at and forced with weapons to leave the store or i would be hurt.

I was robbed of my gasoline at this gas station a year ago, twice in the year of 2022, (january 2022 and April 2022), and i was robbed of gasoline in November 2021.

everytime i paid for gasoline and ranned out the gas station and called a negro, by East Indians that own the Chevron Gas Station.

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Randi Robinson

Nov 5, 2023
0

When I went in, no one was at the front. Pretty unsafe for your products getting stolen since it was 1:30AM on a Saturday night. When he came out of the back room after about a minute, I requested some zigzag cones.

He looked annoyed that I asked. 15 after tax, I requested my receipt. ” Which is none of his business, and THEN asked for my id and how old I was. He made me really nervous and unwelcome. He definitely should have asked for my id well before even accepting my cash and should not be acting like he’s so untrusting.

I feel like this is important enough to mention or hope that something can be done. Not wanting anyone fired. We’re all struggling. But, he should remember this interaction and be trained better. He was really rude and it’s not ok when I was very polite and STILL…

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Pamela

Sep 25, 2023
0

Going to get gas like I do once a week at chevron ,pulled in an waited for about 5 minutes before I really realized what was going on drug deals on the premises money being exchanged for packages. I honked my hon got no response so I left after about 10 minutes and I got k ow gas. Because they was busy doing other things like drugs.

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Yesenia

Sep 19, 2023
0

An employee from Chevron has customers waiting outside so he can take a 30 min break. that was another 15min or more that we waited. I never seen that happened. " I was surprised he actually even said that. I was very upset that he made us wait that long.

I told him next time put 30 to 1 hour on your sign, cuz some of us have to go to work. As I was leaving that's when he decided to come out and yell at me. What kind of people does Chevron have working that they're going to be so rude to customers and make them wait for their stupidity and laziness.

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Hulin James

Sep 13, 2023
0

a manger and two cashiers wrongfully accused me of something an threatened to punch me in the face i felt like it was racism the store is in slidell north shore square airport road

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Susanne scott

Sep 3, 2023
0

I went in on July 30th 2023, and was charged for something I did not buy.and when I asked for them to review the cameras and reimburse my $10 that I was overcharged for something I did not buy I'm getting the run around and I'm getting nowhere saying that they can't review the cameras. it's straight up robber

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Attakarn chandaragga

Aug 19, 2023
0

Aug 16, 2023 12:30pm my car broke down in down town Los Angeles, CA.

First call for tow truck at 1:30pm 92*f spent almost 30 mins. just to give info and answer customer service's questions. I called back every 40 mins until finally tow truck showed up at 5:40pm I was told to wait at the car the whole times. Lesson learned.

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Cody

Jul 15, 2023
0

Only one person working. And always closed and locked.

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Jasmine zepeda

Jun 26, 2023
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I went to the Lerdo HEY and went to grab some snacks inside. 16. 33. They just like to robing people money.

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Virgil Ross

Jun 22, 2023
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The afternoon of 6/21/2023. I observed the manager of the Tucson Arizona Broadway Ave store yelling racist and disrespectful word to some Mexican gentleman trying to remove a broke down car from said parking lot. I told her that she was wrong for yelling and cussing at those men.

Calling them stupid wetbacks didn't set well with me. She told me to mind my own business and mind your own people. Referring to the fact that I am white. I am a prominent business man in the area and this is unexceptable on any level.

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Dung Nguyen

May 18, 2023
0

I have never had an issues with exchanging my winning scratchers for gas instead of cash. But now youe employees are refusing to accept my scratched winning tickets until they cash me out first, then I'm able to to purchase gas?

Ir doesn't make senses, since I have done it this way for many years. Can you explain or correct the employees? The location I'm referring to in linda vista dan diego California 92111. Thank you

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Donna J Johnston

May 7, 2023
0

Bad gas in 2 vehicle bought at Chevron Gas Station Azle Ave in Lake Worth Texas

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Renato del Rosario

Apr 26, 2023
0

Station at Keith Road 3rd Street North Vancouver, Canada. Lady attendant on duty morning shift, showed unprofessional attitude with no customer service at all, poor in communication with no sign of politeness, very rude. Didn't ezplsin yo me in a nice way that I need to remove the nozzle from tank for her to reset.

Instead, she told me not to argue with her though she was the one.. ask me to leave.. I left and tried again to pump gas but she made it hard for me. It ended up not getting the gas.

No custoner service at all. It serms that she owns the conpany without any regard of respect to customers. and will share my experience to any source so that I can get it out of the public ..

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Renato del Rosario

Apr 26, 2023
0

Station at Keith Road and 3rd Street North Vancouver Csnada. Always getting my gas here. I was about to pump gas but notice it's not the regular. Went to attendant to inform of mistake. She said I am already getting the gas.

Went back to check thinking its already pumping because I left the nozzle unto the rank. I went back to tell her its not pumping. She didn't explain anything that I have to remove nozzle for her to reset.. She was just so rude with no customer service at all...

She told me not to argue She was the one who started the arguing and even told me to leave. I still tried to get gas but I guess she made it hard for me to get it. I didn't get her name but she's wirkung this time of the day at 9:30am, April 26, 2023.

Even a customer she tried to convince that I am arguing,…

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Erasmo Martinez

Apr 22, 2023
0

I don’t even want to give one star to this location I stopped in at the chevron location 2690 Bayshore Blvd san francisco. I purchased a car wash then parked and wanted to see if I could use the restroom.

I asked the gentleman behind the counter if I could use the restroom and he immediately said out of order. I tried telling him i just purchased a car wash and was a paying customer. He kept saying out of service in an angry voice.

Honestly I don’t think he understood what I was saying. Perhaps there was language barrier because I could barely understand what he was saying. He didn’t even bother to ask if I spoke his language so we could communicate better.

Then he just turned around stopped acknowledging me . A lady attendant came right behind him and yelled at me the bathroom was out…

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Jeanine Adams

Apr 4, 2023
0

MV CARTHY RANCH RD SANJOSE THIS CHEVRON GAS STATION CUSTOMER SERVICE WAS HORRIBLE!! THEY WOULD NOT TURN AIR ON TO INFLATE TIRES FOR FREE. 00 FILLING UP MY TANK. I WILL NEVER GO THERE AGAIN VERY DISAPPOINTING

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Thai Ly

Apr 2, 2023
0

Hello, I just want to share my experience about the chevron gas station on 175 W. Capitol Expressway San Jose, CA 95136 The owner of this station was an really asswhole Indian. the way he served customer really bad, when a customer come inside his store he stare at them like he ia going to kill that customer and he called customer a bitch.

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employee

Mar 24, 2023
0

I got hired a week ago and the manager (ZUBI) has been EXTREMELY rude. He talks shit about me to OTHERS but he can't say it to me. Today 03/24/2023, he got mad at me and my coworker for the car wash not being opened at 7 but opened at 9:30 but it was extremely busy from 6:30-10and didn't get around to it and

he said he didn't care also, he got mad about something i didn't know how to do (reboot the computer) and he said i should ask my coworker so i asked and she didn't know either and he called us useless.

He also got mad that stuff wasn't stocked (soup, chis and pens) but again I told him it was busy and he got mad that i told him that and I also heard him talk to the OWNER of the building about how we're useless because we didn't stock or open the carwash and that our excuse was that…

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June Gautschi

Mar 12, 2023
0

March 12, 2023. I went into Chevron gas station in grants Pass Oregon with no shoes on. I was told that their store doesn’t allow people to shop in their store without shoes. I said there’s no signs about that so they decided they wouldn’t serve me if I didn’t have shoes, I put my shoes back on.

I went in not happy very very upset!!!!!!! But I need a water for my dogs. I am homeless I live in my car. That doesn’t mean I don’t have shoes I just choose not to wear them(. ) look it up.

My name is June Gautschi and I will be getting an attorney to discuss this matter…..

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Juan

Mar 10, 2023
0

A. TX to buy beer and chips, I have to wait on line for more then 5 min because the clerk was to busy talking to a drunk guy buying beer, finally when was my turn, I pay with credit card then

I also need to pay cash for gas because is cheaper and she refuse to do another sale she told me I have to get t on line to do that because some one else was waiting on line, this lazy and racist employee doesn't deserve to be working for chevron I will never go back to that station

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Rather not say for my safety

Mar 4, 2023
0

Yesterday I witnessed a middle aged male employee at the chevron station located at 527 82nd Ave in Portland OR assault two women with mace. He began by pouring water on a homeless woman having a mental health crisis on the sidewalk outside the store, when a woman from the nearby bus top overheard him calling her “Nigger” repeatedly she intervened. This gentleman got aggressive & got I. This other ladies face & threatened her calling her a “Nigger Lover.” He then went inside the store & came back out with an illegal grade can of Mace. He proceeded to Mace both women, completely unprovoked, he then bragged that his father was a cop.

I called the store concerned, asked to speak to them manager & told them what I saw. The man laughed, told me that he isn’t “afraid of a bunch of nigger…

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Judith Garland

Feb 13, 2023
0

I use Chevron gasoline exclusively. Recently tried tried to purchase gasoline at Chevron location2225 Cleveland Ave in Santa Rosa with my Chevron card. The gas pumps (I tried most all of them) there think that my Chevron card is a Discover card and therefore do not adjust the price at the pump to the discounted price for using the Chevron card.

I brought the problem to the attention of the Extra Mile store employee there the first time it happened. He barely understood what my issue was. I tried my card at the card reader inside the store with the same result.

After several weeks I tried that location again, tonight. Same problem. No discount and the screen said Discover. The charge is going to my Chevron account so there must be a problem with the programming of the card reader. Please…

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Michelle Beach

Feb 12, 2023
0

I am a loyal customer of Chevron gasoline. I always use Chevron gasoline. I do not go to another gas station because I am very happy with the quality of chevron gas. I am 50 years old and my husband uses Chevron gas my daughter uses only Chevron gas and several family members use Chevron gas.

But I’m considering not ever using Chevron again because: *Unfortunately when the local Chevron attendant made a mistake and gave another customer my $40 worth of gas and I contacted Chevron Manager she told me I could not get a refund and “that it’s too bad I had a bad day”.

Yes that’s what she said! I have the receipt of the purchase and it is on the video from the cameras at Chevron. If you want me to continue being a loyal customer along with all my family and friends and keep our good reviews…

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Barb hughes

Feb 8, 2023
0

The chevron cashier at parksville bc on Feb 07 2023 at 10:17 pm pst time stole my $15 from gift card 7078201014277445984 security code 920205. I had $15 left on this card and gave it to the male cashier with beard and glasses then he tells me there's no money in it.

I checked the balance and $15 was used at 2023/ 02/ 08/ 1:12 am est. This gift card was given to me by victim services at the RCMP Station. This man has committed a crime. And u will be reporting this to police!

I want my $15 back

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Carol M Gerke

Feb 3, 2023
0

Cheveron credit card were not loaded or something went wrong ad three outbthe 4 didn't work

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Patricia D Anderson

Jan 31, 2023
0

On Jan 29 2023 I was at chevron at 1722 Campbellton Rd in Atl Ga Used the Atm and it was taking so long I asked clerk if there was anything wrong with it. He replied no. People go into this Chevrlon and spend their hard earned money and should not have to deal with his bad attitude and disrespect

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Bob

Jan 28, 2023
0

On 1/28/23 at 12pm I went to get my wheels filled with air. I scanned the card and heard the machine run. I took the hose and realized water came out. The hose next to it was empty then I realized the air hose was gone.

I went inside and spoke to the employee who had the appearance of young Hispanic in his late teens, early twenties who had hood over his head. " It was extremely rude and I will only go to the gas station across the street Fastrip from now on.

I'm going to get a charge back from my credit card claiming fraud.

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Anita Weatherspoon

Jan 25, 2023
0

The 22nd Sunday morning around 8 AM to purchase gas I accidentally gave the young man $100 along with his $10 tip and my $47 for gas, altogether I gave him $157, I asked my husband to get out of a car and I asked him if I accidentally gave him $100 bill he said no when I got to the store I realized I didn’t have $100 so I called left a message to let them know I was coming back when I got there.

He did not give it back to me and I know I saw it in his hands, I wasn’t sure at the time until I got to the store. I gave him a $10 tip. He did not and would not return my money.

I notified headquarters very bad service. I always tip those guys when I get my gas always, my husband works at Sinclair down the street but I choose to get my gas at Chevron I like their guest better but

they have…

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Jesse olmedo

Jan 4, 2023
0

Your employee stolen my dip stick for my 2013 Toyota Camry I stop to check my fluids and the lady tried to sell me a quart of oil for 15 dollars it seem to expensive so I told her never mind she never put my dip stick in and closed my hood I asked her did she put everything back she said yes I trusted her word this happened in Rosarito Mexico on Friday the 30, 2022 today January 3 2023 I went to get a oil change and

I was told my dip stick was missing at chevron oil station on wible in Bakersfield ca I'm a long term customer for chevron and am not please with what happend

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Jolene Gamino

Jan 3, 2023
0

The Chevron location at 7122 Hwy 59S, Beasley Texas has been putting used cooking oil into the diesel. I have been told that this location is in process of having lawsuits filed against the company due to damages to vehicles because of their doing. I was also told the owner or manager of this location Avish is the one ordering staff to throw this used oil down their diesel lines.

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David Lente

Dec 29, 2022
0

I-25 & 314 location has slow pumps, non working pumps and card readers that are destroyed. This has been an issue for years. Sad customer experience for travelers and locals.

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Ben seely

Dec 22, 2022
0

So I go into Chevron 5:50 in the morning like I almost always do every morning and I grab a small coffee and I go to pay for said small coffee both my cards get declined so I get a little embarrassed not too much I can handle whatever but and then I say can I just get you next time because 98% of places for a cup of coffee tell you go on you're good go ahead or yeah get me back next time.

79 one time and he can't slide you take the coffee from him dump it out in front of him you throw it in the garbage instead of hooking them up when he's a regular customer every single day makes no sense. I could understand that people would abuse this if you gave him a free coffee every time they couldn't pay for one.

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Amanda

Dec 19, 2022
0

Location is Easy Bay drive Largo, FL Same worker all the time knows I come in a few times a week for a fountain soda. Many times I’ve had to wait for him to fill up the ice machine and now the last 3 times I’ve been in- no ice and I don’t want to wait. It’s quite frustrating.

Why can’t he fill that up in the morning?? I don’t even come in until after noon time.

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Ferenc

Dec 17, 2022
0

1601 Marvin Rd, Lacey WA. I would give 0 stars if I could. I went to the gas station at 2200 on 12/16 to get gas and then exchange a scratch ticket. When exchanging my scratch ticket for a new one the worker behind the desk gave me a scratch ticket with the barcode wet and falling apart so you were unable to scratch it.

I then asked for a new one because the one he gave me would not work, he seemed pissed that I asked and then threw me a new one. I said I wanted more scratch tickets and he immediately said "I refuse your service!

" I am not sure if I was refused service due to my Hungarian accent, but I did not raise my voice or deserve this treatment. I do not know his name, only that he is overweight and in his 20's/30's.

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mark barber

Nov 19, 2022
0

On my way to work I went to the Chevron Whitewater Chevron 334 Cobb parkway Southeast Marietta Georgia 30060. I was in a hurry to get to the hotel up the street on gin road. And remembering that the chips cost $2 cuz I bought chips there before.

And then I added on a glazed honey bun. Once I got to the counter it rang up $6. Looking at the receipt once I got to my workplace I was only charged for one item.

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Severo Garcia

Nov 9, 2022
0

Am just complaining about the Chevron store. I’m always like to go to Chevron extramail but this is the only store never follow Chevron extra mile program never have promotions like the other. Chevron is , but this is the only one the don’t have program I just reporting in case you guys want to go check in. , San Rafael, CA

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Rickie Clinton

Nov 1, 2022
0

On October 10, 2022, I filled up gas in my company-assigned unit. I finished fueling my unit, I took the only receipt I saw from the fuel pump. I do my reports for the unit at the end of each month and the fuel purchases are reported.

I noticed that the receipt I got for the pump was not the amount I refueled with. I returned to the Chevron store where the purchase was made. The service I received was not what I expected. I tried to explain to the Manager about the reporting procedures for my unit, but she just told me it was a computer issue.

How can you have the pumps running and dispensing fuel and say that you can not go back a couple of weeks on the computer to retrieve a report? The manager's attitude was that she did not want to help.

She did not try to do what she can to help me…

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Steven Butchef

Oct 30, 2022
0

after filling this out it will be more then 1/2 hour I ha e been sitting here I believe some sort of compesation is in order for my time wasted by your attendant. sincerely put off Steven Butcher

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Keith L Samuels

Oct 16, 2022
0

Chevron 204 Valley Ave NE, Puyallup, WA 98372 in Puyallup Washington has a trip hazard that is damaging wheels and tires. I took pictures and did an incident report with the manager of the store you apologized profusely and said that she would get back to me.

She even took pictures and stated that the parking lot needs to be fixed only to disappear and won't return calls. I need the owners insurance company to file a claim as I tried to work this out amicably without avail.

Take care of your property and take accountability and quit damaging customer's property

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naomi

Oct 11, 2022
0

I am writing to complain about the Chevron in Galveston Texas that sits at 6th and Seawall. This place is horrible. The property is filthy and smells of urine, trash and anything else you can think of. It has non working equipment on property, The homeless and drug dealers live in the dumpster area which does not have an enclosure.

They have a second dumpster that they have made a home of. The trash is causing bugs, rodents and just a mess. I have pictures attached. This does not set a good example for your company. I am sending this email to you and the City of Galveston.

Action needs to be taken PLEASE.

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Beverly Gallow-Davis

Oct 7, 2022
0

I visited your station on 17th. and Castro St. in Oakland, Ca. today around 2 and 2:30 pm with my sister who lives in the neighborhood. When I asked her why she would not go into the store she informed me your security guard was disrespectful to her and abandoned her from entering the store.

She has stage four cancer and when she is having a good day she walks to your station and buys cigarettes and lottery tickets. I asked your security guard why he abandoned her from the store he did not respond, but when I got in my car he came out of the store and took a picture of my car.

He then gave my the finger and went back in the store. I am a retired registered Nurse from the California Department of Health. This man is very disrespectful and with his behavior he is putting the customers as…

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Andrea DeHart

Oct 5, 2022
0

The station in Lake Havasu City charges more for gasoline than other area stations, but can’t manage to have a working public restroom.

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Elizabeth Maroshek

Sep 30, 2022
0

The person running the cash register at the Chevron Station on West Napa Road in Sonoma, was very rude to me. I have been a customer at this station for over 16 years and I have never been treated so disrespectfully.

First, I was the only person in the store, besides (I believe) his manager, a woman. 49.

Third, I went to the register, and the guy was talking to the manager, completely ignoring me, and she was teaching him something. I waited for approximately 5 minutes before he started ringing me up. Again, I was the only customer in the store. 49.

" I said it was bad business to have the shelf price one amount and then the customer gets charged an additional amount. ) steps in and asks what's up, what's wrong? I told her the prices on the shelf are wrong and should be changed to the…

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Leah Spitzer

Sep 28, 2022
0

For 2 or more years I've been going to the Chevron gas station at 10220 Evergreen Way Everett WA 98204. I have had these people constantly over charging me for items not thinking I would notice, charging me tax when I am paying with food stamps and today 09/28/2022 I got 4 cans of butane because they were buy 1 get 1 for free.

99 per can meaning I got nothing for free. When I asked for a itemized receipt she refused when I asked to see the price on the bottle she refused to let me see it. She also never even offered me a receipt when I paid for it.

I want my money back but they refuse to give it to me. What can I do? I did make a complaint with the attorney general's office.

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Mia White

Sep 25, 2022
0

We went to get gas in our 2020 mustang and the work topped off our tank onto the side of our car getting it all down the side of our car and onto the tire. Worst employee I've ever dealt with.

When we asked for our receipt she refused at first too until I got nippy with her. Do not go to the overnight cheveron on redwood highway after 10 pm.

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Timothy Lee marler

Sep 15, 2022
0

I was pumping gas and was talking to another customer about the working life and a worker lady walked by an told me after I was done pumping gas to not come back to that location...

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Tanya M Sandiego

Sep 6, 2022
0

m. in the morning customer is going in and out I asked you if the restroom was open and one of the workers had told me it was just cleaned and mopped and it needed to dry so I said okay so I waited around thinking one of the workers was going to go into the restroom to check if it was dry yet so

I waited nothing so I then asked the cashier how was I supposed to know when the restroom was going to be dry if anybody was going to go inside to check on it and then one of the other cashiers had told me oh that the restrooms needed to be cleaned so I asked both of them which one is it do I have to wait for it to be cleaned or wait for the floors to get dry they told me to wait it's going to be a while and

they started taking other customers which I thought was very rude I then asked who was…

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