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Chevron

1.0
178 complaints

Address

6001 Bollinger Canyon Road, San Ramon, CA, 94583

Complaints

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Sunil K Khanna

Sep 5, 2022
0

On Sunday, September 4, 2022 around 8 PM I stopped at a Chevron gas station located on 655 N Albany Road, Oregon 97321. The gas attended was extremely rude. I was in a hurry and requested quick fill (full tank).

The attended started the pump and then left. I couldn't find him although my car's gas tank was filled with gas. When I found him I told him that I was looking for him and the pump had stopped for a full 2 minutes.

He started yelling at me telling me that he was alone managing 6 gas pumps. He then told me that he was upset (all this in a very loud yelling voice). I told him that I didn't realize that he was working alone at the gas station and didn't mean to upset him.

He kept yelling and shoulder bumped me. I quickly left the gas station vowing to never return to that gas…

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Joe

Aug 16, 2022
0

Went to Chevron at 4800 W CAPITOL AVE, WEST SACRAMENTO, CA 95691 on 8/16/2022 at around 1am. I have never experienced such a rude cashier in my entire life. I walked up to the window since it was after hours and the store was locked.

The cashier was sitting there playing with his phone. He glances at me and sees me standing there but makes no attempt to assist me in any way or even tell me to hold on. He just looks away and continues to play with his cellphone.

There is nobody there except for me and this employee. After about 1min just standing there, I tap on the window, but he ignores me. I waited a couple more minutes just standing there thinking he would get off his cellphone any second. But he doesn't.

So I tapped on the window again. He looks at me in disgust, like I disturbed…

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Osiel A Muneton

Jul 28, 2022
0

m the person that I'm complaining about he didn't want to give you his name but it's on the camera he's short black hair where is glasses and is the only cashier and he's from Mexico on that day I purchased some items because I was hungry the power went out where I live so I was hungry and I spent like $22 and

somewhat sense and I asked them politely if you could warm up the food for me they always warm up the food for customers there they have a microwave so it's a custom he was rushing me out of the store because he had to take his lunch break okay can you please just warm up my food so he was doing this other thing was ignoring me because he was worried about taking his lunch so I was getting my coffee putting cream and sugar and he asked me how much time do you want me to put for your…

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Gabriel

Jul 27, 2022
0

This gas station is the worst Chevron I have ever been to in my life. It literally takes over 20 minutes to fill up your tank because the pumps are extremely slow. The staff that works there are so ghetto they talk like they are in 3rd grade.

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Michael

Jul 7, 2022
0

Im not sire what happen but the chevron on 5th and harrison, i went there to buy something but the door is close and the guard told me that they are closed due to changing cashier. I know that even if they exchange cashier they should have not closed the door and not sell anything.

On the window there a paper said they will be back at 10:05 pm and i was there 9:25 pm. Do they need more than 30 minutes to change cashier?

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Diane

Jun 30, 2022
0

The town of Rosamond wants to know why you don’t lower your gas 659 for a long time the other gas stations I’ll drop their gas four times maybe five and you stay the same and you keep raising them why boycotting you

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Neville A Gordon

Jun 28, 2022
0

Date: 06/27/22 Time: After 4am I started feeling sick to my stomach like I wanted to troupe and was very happy seeing the gas station location 2330 Federal Hwy I quickly pulled in and went to the front door but it was locked so I went to the window where I saw a man asleep so I knocked on the glass to get his attention and

ask for a cup of hot tea but he said no hot tea …I started to leave but feeling worse I went hoping to get at lease a cup of hot water but he said no we open 6 and I left only to noticed a white lady riding a bicycle and she went to the same window and she was able to buy a pack of cigarettes and

my heart sunk because I could not believe I was living in America 2022, I thought time had brought me back to history when people with my skin tone were treated less than…

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angela Kathleen Mikkelsen

Jun 26, 2022
0

com Angela Kathleen Mikkelsen

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Douglas Brown

Jun 25, 2022
0

Used your car wash and it did NOT clean my vehicle. No refund or second wash was offered by your service agent at the store, but you took my hard earned money.

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Fred Mercury

Jun 21, 2022
0

89 and I was confused since I was going off what the guy just said to me ,Here's what that man should have said "sorry their must have been some confusion it's not the fountain drinks that are free it's other items " NO BIG DEAL RIGHT ? but instead this fool started raising his voice asking why I'm buying these items and not other items ? Like wtf ?

So I go back to the fountain drinks because the large are only 49cents ! I pour my drink from the XL into the large cup and pour the rest out and this douche bag actually tried charging me for both the XL and L cup because I poured some out based off the confusion he caused !

This dudes their all the time and instead of being a MAN and just saying my bad he let his nasty ego loose and started yelling at me in front of my kid so naturally I…

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Susan Kee

Jun 20, 2022
0

I gassed my car at station using my chevron credit cards only to find out this is the second station not honoring the rewards.

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Latoya Lee

Jun 11, 2022
0

This review pertains to the Chevron located at 6895 Hollister Avenue, Goleta CA---------The young man working at approximately 2:55 pm on Friday the 10th hates his job. He's condescending, rude, disrespectful, and has a nasty attitude. there's no way that someone can be so nasty towards people without there being a reason behind it.

I hope management will somehow see this review so that they can get this young man some much needed help

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Charles Burton

Jun 7, 2022
0

Men’s Restroom had only one stall (c/w two urinals) and when I had to take a necessarily long time in toilet stall, the maintenance lady banged on the door, leading me to believe someone else was desperate to use it. When I questioned lady immediately outside door, she said “she wanted to clean it”.

This is very rude customer service and this lady should be informed as such. As a Chevron retiree, I would expect much better behavior. Chevron station is #00205637.

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Steve Esneault

Jun 2, 2022
0

I routinely use the Chevron closest to my home since they opened for business almost a year ago. Their location is 5635 Nicholson Dr, Baton Rouge, La 70820. Today when I stopped for gas I had to navigate to 3 pumps before one would take my Chevron credit card.

Neither of the other 2 pumps were bagged or identified as inoperable. This is not uncommon at this station to not identify non-functional pumps. I didn’t have the time to go inside and complain so I decided to just call and talk to the manager later around 7:30 pm when they shouldn’t be too busy.

Their phone number 225-256-6276 plays a message that that number does not accept calls. It appears that selling gas is not really a priority at this establishment since it seams to be more interested in moving store merchandise. For the…

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Bruce lugo

May 26, 2022
0

While I was getting a fountain drink I put a bag of life savers in my pocket cause I only have two hands and wanted to grab more items jus trying to b able to hold more untill check out well right away an employee comes up to me insulting me about stealing in a very unprofessional manner I show him I have plenty of cash he doesn't care instead he'd rather assume I'm tryna steal even though I'm a regular who has never stolen from the store once!

Doesn't give me a chance to even speak starts rasing his voice at me that he's gonna call 911 if I don't leave now and never return

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Ramin Naimi

May 18, 2022
0

On Monday May 16th, 2022 I was at the Woodside Chevron and went inside the store to purchase cigarettes, I asked the attendance for the key to the restroom and he responded that we don't have a bathroom. It was a ridicules answer as I was looking at the restroom.

I asked him where do you go and he responded I don't drink water. It is not acceptable for Gas Station Owners not to allow customers use the restroom. I hope that you can respond to my email and convince the owner to open the restroom to their customers.

I will wait until Friday May 20th to hear from the headquarter, my next step will be the health department. Thank you

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Richard Long

May 16, 2022
0

Overcharged! Filled up at the Lower Lake, CA Chevron on April 7 2022 and was charged $100 on my credit card for $92.14 worth of gas on my invoice.

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JERRY WILLIAMS

May 15, 2022
0

I GOT BAD GAS AT ONE OF YOUR GAS STATIONS IN HOUSTON TEXAS ON HIRAM CLARKE A NEW GAS STATION AND MY TRUCK HAVEN'T BEEN RUNNING EVER SINCE I BOUGHT THAT GAS NOW I HAVE A $1,400 REPAIR ATTACHING IMAGES

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Ana Ruiz

May 3, 2022
0

They had a note on the door that I was close for 15 mins for cleaning and took 45mins to open I really needed gas and only had cash .

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Cesar Lorenzo

May 1, 2022
0

Attention please, Chevron gas station # 502 on Sterling St in Dania Beach FL 33314 phone # 954-909-0397 Sunday May 1/2022 at around 11:30 am Cashier on duty named (Miguelina) is a very aggressive person who should not be working in the customer service field. From the moment I walked into the store she was on her cell phone and I noticed she did not have a friendly attitude upon not being greeted properly, I purchased a car wash but

it wouldn't activate upon putting the code and entering the wash zone so I backed my car up and tried to ask her for assistance and boy what a mistake that was, she argued that it's been working all morning and that I'm the only one complaining and she gave me back my money, I tried to explain to her that I didn't want the money back because the machine…

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Samson U Cua

Apr 26, 2022
0

Chevron 900 Meridian Ave, San Jose, CA 95126

Rude customer service. I was en-cashing my $100 scratcher win. And one employee asking for a tip in a very rude manner.

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Elouise Crawford

Apr 13, 2022
0

The e cotati Ave at hwy 116 is who this complaint is about. I’ve been in that station fir years no issues then in the last few months the machines repeat and no gas is ever gotten, the second time the machine wouldn’t take debit card and while inside Spanish speaking people ignored me and started laughing and speaking in Spanish.

Today the machine wouldn’t work and until broken english the girl at the counter laughing (that’s common there) told me she erased all my information and I could get gas. One feels like they are in little Tijuana. I’m part Spanish do don’t throw a racial bias at me.

There’s another store in Santa Rosa ca with same customer treatment. What’s happened to chevron. Maybe I need to go to a different gas company. It’s only getting worse

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Ralph Franklin

Apr 11, 2022
0

Three Chevron stores have seriously deteriorated over the last several years. The stores at 880 W St Mary's RD Tucson AZ and 1345 N Stone Ave Tucson AZ have become seriously filthy and over stocked to the point it looks like a hoarder has lost control.

They have also become havens for drug users, panhandlers and homeless. " The staff are mostly immigrants with very poor understanding of English. I have stopped trying to communicate and just gone to another store such as Circle K or 7 Eleven, QuickTrip etc.

The store at 1530 W St Mary's Road is problematic because of chronically faulty pumps, staff that cannot…

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Tyrone Jackson

Apr 10, 2022
0

The place is disgusting With mold and rats everywhere Even the employees are tired of the grossness There is literally mold growing on some of the items in the store It's beer cooler all at the bottom is covered in filth and mold

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Jim Young

Apr 5, 2022
0

I've stopped at your gas station at 11321 Cypress N. Houston a few times. I was told the restrooms were broken each time. This is a rather new station. I know the attendants are lying to me when they say the restrooms are broken.

This has been going on for months. They keep the doors locked. Is this how Chevron treats its customers?

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Peter Ng

Apr 4, 2022
0

Location: 1551 California Cir, Milpitas, CA 95035

On (4/3/2022), I went this location, like usual, to purchase 5 Fantasy, 5 Superlotto, and 5 Mega. The newbie (curly hair guy) handled me 5 Powerball. I told him I said, "Meg" twice. Another regular employee (with mustache) said that I said, "Powerball" and he arguing with me back and forth. I mean, I visited this location 2x a week to buy gas and lotto for the past 15 years. I had never met such X#@S#..hole with bad customer service. The franchisee needs to adjust his attitude or I'll take my spending and lotto money elsewhere.

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Ashley ramsey

Mar 25, 2022
0

I visited the chevron gas station located at 2610 w pinnacle peak road in Glendale az on March 15th 2022 approximately 130am and I experienced very poor service. I waited with my items for he clerk for about ten minutes before the clerk came put of the females restroom laughing at whoever else was in the restroom as well.

he was very rude and didn't apologize for the wait. his name tag said jay. he had black hair and was about 5foot 8 inches tall. i might as well not go to tha location any more but it's the conveyance of where I live. thank you

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Denice Hickey

Mar 21, 2022
0

I have always bought gas T 19th and Junipero Serra Ave in San Francisco. I recently bought a new jeep and they have recently redone the gas station. I thought it was my jeep but then I've gone several other times and everyone is having the same problem.

The gas pump keep shutting off you have to move the pump all different directions in order to get the gas needed. Being a bit handicap from arthritis this has become real problem for me. I need to find a new gas station.

What a bummer Cheveron was always conveniently located.

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Brandon Towry

Mar 20, 2022
0

On 3/19/22 I fueled up at DAT Chevron at 21 West 10th street in Donaldsonville LA. 70346. My transaction # 9061827. After fueling up I went inside to use the restroom. The cashier told me the restrooms are outside. I walked around the building twice and to another building on the property.

There was only one unmarked door. I went back inside to ask for the key. The cashier now said the bathroom is broken. I told her you said it was outside. At that point she began yelling at me and making a scene.

She is quite possibly the rudest cashier I have ever come across. If this is the type of employee you hire I have many other options for my fuel needs than Chevron.

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Nancy Kirk

Mar 7, 2022
0

I would just like to take note that many people are offended by your TV ad depicting a suffering bull that is being tortured with spikes around his body-- bucking and jumping in pain while spectators cheer for the man that is hitting him with a stick and aggravated by another. I will think of that ad before using Chevron services until I become aware Chevron has acknowledged their lack of concern for the treatment of animals.

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Pedro Montes

Mar 1, 2022
0

Cashier was outside smoking I walk in and grab a soda and some chips and proceed to checkout and standing at checkout the White Male Cashier gives me a look and tells me to empty my pockets. I was literally in the store for like a minute.

I had just got off of work and had my work clothes on so I was looking a tad rough but the feeling I received was that of racial profiling. Me being a dark skinned male and him being a white male I didn't appreciate the way he looked at me.

I emptied my pockets to show him but the feeling I received from him makes me want to never shop with Chevron again and I will tell my story to as many people as I can. The guy had no professionalism.

5869 ANTELOPE RD SACRAMENTO, CA 95842 . PROFILING AT ITS WORST!

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S. Vogel

Feb 23, 2022
0

My husband and I are struggling out here.. I had come down w COVID A few weeks ago and him being my only caregiver lost his job so he could care for me.. our lights in our truck have recently stopped working and so we were at your chevron on Santiago road in orange ca..

to make up the back of our truck to go to bed.. him not working now we are super short on cash and gas.. we had been there less then ten minutes and he was helping me make up the bed..

he asked maybe 2 people to help us out w a little change.. and your clerk BO comes out and tells him that’s he can’t be begging.. my husband had walked the parking lot w our dog 1 time.. and didn’t say anything to anyone then right before we were about to take off..

he walks out and says that and then says that he’s been walking around…

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Rico bergeron

Feb 17, 2022
0

Every one of your gas stations have a black man are woman who believes they are entitled to be on there phone talking to there friends while pissing off your customers. More than 10 times I have seen this garbage while a line of people get angry. I will never step foot in Chevron gas stations again.

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Kihuk kim

Feb 13, 2022
0

Chevron at 11529 E Carson St, Lakewood, CA 90715

I bought one snack and clerk got mad and very disrespectful to me and throw my dollar back to me saying it's a fake dollar it was little bit crumbled but it wasn't he asked for another dollar so I asked him for a pen to prove it he has none any equipment he didn't have that treating me like I was homeless

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Raul Puig

Feb 13, 2022
0

, I stopped to get gas at the Chevron Gas Station located at 7350 West Flagler Street, Miami, Florida. 00 for gas on pump # 6. When I noticed that the pump wasn't working, I informed the cashier. 00 into the wrong pump. 00 later.

When I told him that I didn't understand him and didn't like his attitude, he, disrespectfully, waved me away with his right hand and turned his back on me. This Chevron employee, don't know his name, needs to be counseled and taught customer service skills, conflict resolution skills, and definitely, people skills!

I'm making this complaint in a very constructive and objective manner. I don't want him to be reprimanded or lose his job over this unfortunate incident.

However, just talk to him and teach him the skills he needs so he can properly interact with…

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Spencer sheets

Jan 24, 2022
0

An employee at the tulalip market chevron refused to give me my correct amount of change back . I bought a pack of cigarettes with a 20 dollar bill and the employee said i only gave her a 10 dollar bill.

I asked for supervisor and the supervisor had me write down my name and phone number for them to call me back at the end of the day after they were able to count the till. I have received NO phone call.

And I am now short over $10 that i would have had for gas to be able to make it to work. I'm verry upset. Especially with them saying they cant do anything about it at that time. They fucking stole from me is what it is.

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Aron Sulif

Jan 21, 2022
0

Yesterday (01/20/22) at around 7:30 am. I went to buy mi coffee, I brought my own 16 oz cup. When I was ready to pay, the woman at the cashier scanned a hand sanitizer bottle to get a price and she charged me $3 dollars for a 16 oz refill cup. I ask her; are you going to charge me 3 dollar for a refill? She said yes.

I really believe that that's a wrong price for a refill. I would like to get a refund or free coffee for that. And please, let me know if I'm wrong with the price.

Thanks...

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Sartaj Singh

Jan 13, 2022
0

My name is Sartaj Singh and tonight I went to the chevron gas station 40500 Fremont blvd ca. I give the 100$ bill to your cashier so he check my bill with scanner and also draw a line on my bill to check it’s fake or not.

After checking everything he refused to take my bill and say it’s fake and miss behave with me. My bill was not fake . I m sending the picture of my bill and you can also see the line on it.

I m the regular customer of chevron. And my request to you please give the proper training to your cashier .

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David Pulido

Jan 12, 2022
0

My father visited the 3333 Lancaster Salem OR gas station on 1/10 and one of the workers refused me service. The worker's name was Mallisa or something, but she refused to pump my gas because I had "not waited in line" when I had waited just as long as everyone else.

She made such a scene, so much so, that she decided to call the police. Of course cops were annoyed that they were called for a pointless matter, and even with the police's presence she refused to pump my gas.

Other customers were appalled by her reaction and character that they gave me their contact information as witnesses.

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Michell

Jan 12, 2022
0

This is something I do not like to do, but I have to do it now your service station at 56th Avenue and Sunrise Blvd, Plantation, Florida. Your attendant Gary, Everytime I went there to play my lotto he always telling me machine is down, if he doesn't like his job he should ask for help because he is lazy he always look like he want to sleep.

He does't even know how to respond to customer properly. Please address this problem because I do not like it like he has personal problem

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Brandi Martin

Jan 8, 2022
0

I was standing outside in below zero weather and the lady opening the store would not open the door and it was supposed to be open at 6am. When I called to ask what's going on at 6:08am she just laughed at me and hung up.

Her name is Elsie or Eslie. I'm not sure of the spelling but she was the only one on the register at 6:08am on Saturday the 8th. Please contact me and let me know that this has been resolved, I may be going to Providence hospital if what I think is frost bite on my nose and hands doesn't look any better shortly .

I'm a very loyal customer to this store and have been for years. I believe maybe she didn't recognize me because I was bundled up because even tho I have a vehicle I thought I'd go for a walk this morning since the gas station is less then a mile from my house.…

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CESAR TORRENTE

Jan 8, 2022
0

For the second time in a year, I have had problems paying with a credit card in your gas station located at 11858 South Shore Blvd in Wellington Florida. The first time a paid with a credit card outside, I was charged twice, the machine never gave me gas and I never got refunded.

Today, I paid inside with my credit card and again I never got the gas I had paid for. I was told the money was going to be returned to my credit card, but that has not happened yet. Besides, when I complained to the guy in charge, he got furious, yelled at me, was totally disrespectful, and actually I felt physically threatened.

I will never go back to your gas stations ever. Please train them to treat customers with respect.

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Tanvir mahamud

Dec 30, 2021
0

Your hospital service is too poor to give a service in 3hours. My grandmother is 95 years old woman. She is waiting for 3hours to get her treatment and the room number is 701. One more think is your employees.

They didn't give us a decent behaviour.

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Guillermo Cerda

Dec 14, 2021
0

Hoy día me dirigí ala gasolinera chevron 4100Nw y fui mal atendido por una muchacha del mostrador me dijo que si no me gusta la atención que me fuera pues le dije que era un cliente y me tratara bien al final me fui a otra gasolinera pueden renisar la video 10 :00 am 12/14/2021 Miami Florida 33142

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Urbano Manjarrez

Dec 13, 2021
0

Everynight that i come to pump gas and buy some cigarettes this old guy that work in night shift never ever has change not 1 freaking time does he have change but the other guy that be working night shift too always has change and this is a everytime that i come to this gas station on san pedro & Manchester los angeles. California and i know some times they dont have change but all the time is nonsense that this lazy person be doing

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Kari Ellison

Dec 11, 2021
0

A gas attendant at 58th and Powell in Portland, Oregon. Named Larry, was very rude and disrespectful. Acted like he was the shit, and was not friendly at all. I asked another attendant about him and she said there has been other complaints about him.

I only use chevron gas, and have for about 15 years. I have never experienced this kind of service with any chevron employee. Thank you for your time

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Jared DuBois

Nov 18, 2021
0

This gas station has a market that I visit regularly. Tonight, the guy at the register wearing a pink hoodie was extremally rude for no apparent reason. I've seen him be disrespectful to other customers in the passed. 99. He explained that I can return my vape if anything is wrong with it.

" He proceeded to condescendingly explain that I can return my vape if anything is wrong with it AGAIN. I visit this market on a regular basis because it is close to my house. This is the only employee who is often impolite to his customers.

I attached a picture of my recipe in hopes that he can be identified. I did not get his name because I was a little thrown off by his attitude. I understand he may not like his job but there is no reason to be disrespectful to people spending money at a place of…

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Suzanne Braunstein

Nov 18, 2021
0

Greetings: I recently purchased gas from your station located at 515 NE 102 in Portland Oregon. Please note that I have been a loyal customer of this station for approximately 7 years.

Also, this transaction occurred on this date at approximately 4:00 pm. Apparently, I must have mistakenly misheard the attendant because as I started to drive off.. the nozzle was still attached. As I got out of my car to see what was going on… the attendant literally started screaming at me about pulling the pump out.

I would have apologized at that point… except that before I made it out of my car. I heard the attendant refer to me as a cunt. ” I stopped to talk to Robert who I’ve had many dealings with and explained that I was sorry for my mistake.

I also reminded him that I’d been a long term customer…

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Kurtis

Oct 30, 2021
0

Your location in Spokane Washington off of division & Wellesley continuously locked the doors for reasons unknown several times a day it seems that it's to the point where it's for their own personal business they should be addressed as soon as possible these doors are always locked! There are several other people out here extremely upset

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Jose Calvillo

Oct 25, 2021
0

They charged twice and never did the service my truck started giving me problems after I drive out of the location where they supposed services, I checked and found out they never change my filter and oil, they pulled out the pvc valve and put a different oil cap, i went again to a different location to get service and they did exactly the same thing, changed me again for exactly the same as before but

my oil filter never match with the number that they written down in my receive, i pay more than 300 and i call talk to the managers and they said can’t do anything with that.

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