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Chevron

1.0
182 complaints

Address

6001 Bollinger Canyon Road, San Ramon, CA, 94583

Complaints

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Brenda Seffens

Oct 14, 2021
0

The cashier is always rude. When you try to talk to him he ignores you. He is always on the phone and throws the items at you. I will not use this chevron again.

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TJ

Oct 14, 2021
0

I went inside to get a drink while my gas was filling up my vehicle (gone 3 minutes max) and the gas pump spilled about 20 gallons on the ground. The gas attendant said it was my fault, however his pumps malfunction regularly. They never even cleaned the spilled fuel and it ran down the road into the city water drains and I get to eat the 20 gallons of fuel when I go fishing again.

Located at: Chevron #94821 437 Wanapa St, Cascade Locks, OR 97014 (541) 374-8449

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John Plunkett

Oct 11, 2021
0

I've been in this neighborhood (Belmont Ave, Fresno, CA) since a day or so before this location opened. The location is at 940 E Belmont Ave. Fresno, CA 93701. Service has always been spotty, with most people looking and acting as if they'd rather be anywhere else but at their job, but fairly pleasant aside from that. A couple of the guys spend more time on their phones than doing actual work like making sure the food in the hot rollers and table is fresh and not burnt to a crisp. Which it usually is as the day gets later.

For the last two years I've been purchasing the nachos AND cheese with EBT SNAP. Never an eye batted for it. Today my total was $19 and change, the guy told me I couldn't pay for the cheese with SNAP. He took the nachos and cheese off, lowering it to $16 and some…

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Francisco M

Sep 27, 2021
0

I am in the chevoron located in laguna beach the adress is 604 S coast HWY laguna beach I come to To this chair run a lot and there's this lady named Jasmine that just she's very rude she's supposed to be the manager but she don't act like it cause she doesn't want to sell me a lot of ticket I'll take it having change cause the guy just checked and she still doesn't want to sell me a ticket because she don't want to do it cause she wants refuse service to me for some reason I not don't know why and

I hope you guys could bring that attention to her cause she's very very rude and I'm always here Spending money a lot of money but she still wants a refused service to me and then she calls her family so they could come and threatening me no she really needs to get the attention to her like so…

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april

Sep 20, 2021
0

i shouldnt pay any mind to the monkey men

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miguel rosales

Sep 19, 2021
0

I would give this a 0 I don’t like and several people had problem with a black woman working in Long Beach chevron in wardlow and Santa Fe I don’t think she deserves to work there she ain’t got no type of customer serves she lazy she loud cursing and all that back she didn’t give his her name tag and I also bought and purchase something and didn’t let me use the bathroom and when I asked for a refund said I didn’t need or want it cause she want going let me get set bathroom which Is for customers only

I don’t think she derserve to or is the right person for the job…and I’m saying this cause I know and I used to work with you guys before

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Jason asay

Sep 14, 2021
0

Want allowed to enter the store. I stopped to get coffee and a soda assertions 05:10. Whale walking to the door,I was asked if I need anything from the cashier window. I asked if the store was open he said the window is.

I got in my car and started to leave. Another customer that was getting gas was allowed in the door as I pulled away. I am wearing my CalOES(California Office of Emergency Services) work shirt. 201 Richards Blvd, Sacramento, CA 95814

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Micheal Wolfe

Sep 14, 2021
0

thank you.

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William Gray

Sep 4, 2021
0

I pulled my car into the Chevron on Alameda & Caesar Chavez in Downtown Los Angeles, I was sitting in my car with car running for 15 minutes, Martha walks up to my car and says I need to pay for parking or leave, NOT knowing if my car broke down & I needed a tow truck, spoke to the manager Marilou and she told me you can't park for free, I stated to her I wasn't parking, I told her first you should find out if someone needs help, before you tell to leave or pay, I think this is very poor service for Chevron, I will never buy gas or anything at that Chevron location, any questions, feel free to call me 3106130725

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Paul Zwickey

Sep 4, 2021
0

Chevron Tracy 7501 11st. The ground is nasty, sticky from garbage near pumps and needs to be power washed

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Lilian

Aug 28, 2021
0

I was pumping $50 worth of gas and it didn't go through, so I went inside to tell the cashier and her name was Maria O. Also went I went in to tell her, she got mad at me for no reason.

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Leesa

Aug 27, 2021
0

There is an older lady in her 50’s or 60’s with blonde grayish hair, irritating voice and resting bitch face located at 8200s. Baccus hwy Utah, who has bad customer service and she’s the manager on top of that! You guys need to hire people with better customer service! She’s very very rude!!!

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Lety

Aug 25, 2021
0

I went to the gas station in San Jose, CA store number 00097289 and the cashier Mahnaz was so rude! ”, what kind if customer service is that??? If the employee did not want to work or in the mood or just racist maybe she should not work there.

Don’t be having employees with that attitude because it ruins the whole “customer experience”. It is not the first she has done that. I’ll be sure to let orhers know not to go there because of how bad they can treat their customers!

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LALIT BATRA

Aug 16, 2021
0

The man standing at the front desk named SANDEEP provided a super horrible service ,He has no sense how to talk with customer, he is treating us like we are ANIMALS... Sorry to say in the country like Canada such a horribe service i can vnever expect....LALIT BATRA

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Cynthia

Aug 16, 2021
0

I was in Chevron store this morning around 11:15 , and as I was walking in the store , a little girl about 4 years old entered the store the same time I did because I held the door open for her. She went over and started touching the pizza and I went to the register to get a scratch off, the little girl left with the pizza and the cashier said nothing.

The little girl went around the corner of the store got into a car and they pulled out. The cashier and whomever the little girl was knew one another.

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Marina

Aug 8, 2021
0

7214 Whitsett Ave, North Hollywood, CA 91605 DIRTY. No assistance at the pump when they's an issue. No help for ADA. RUDE staff.

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Nicholas Alexander

Jul 26, 2021
0

I went to the Chevron here in Metairie Louisiana between West Napoleon and Transcontinental Dr. I swiped my credit card, my credit card didn't work, However the guy that works there actually called me a Nigga, He stated to me that you don't have no fucking money on your card nigga. I told him not to disrespect me, which he told me not to come back to his store

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Amos J Hutton

Jul 24, 2021
0

7/21/2021 @ appx 1125-1140am. Chevron #22 2239 Russell Mt Gilead Road Meridian Ms. see emails from me Feb2021. Walked in, he was sitting down, using his cellphone, did not greet or even acknowledge my entrance. *No other customers visible in store at the time. 35 pack of gum.

Stood there, he still was sitting down,using his cellphone. " I have to scan that he says. I said, then you should've gotten up and did your job! Words were exchanged between us both. " I'm a Disabled American Veteran, with a pronounced gait.

" I emailed a complaint then also

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Rosa A Reyes

Jul 24, 2021
0

I been using this gas station for years, this cashier Isak, is rude, I don’t have words to describe how nasty he is. This is second time I saw him, and have bad experience. I have to asked for my money back.

Definitely I’m not coming back.

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jose miranda

Jul 12, 2021
0

my credit card got declined today.it is a new card.i have been using chevron for 21 years as of today .I called the bank and got disconnected, if i do not get this fixed soon i will close my account.

jose

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Erica Coon

Jul 12, 2021
0

Went to Chevron at 310 E. 3900 S. Millcreek UT. The lady working today at about 8:30am 7/12/21 was on a personal call about her kid, I politely asked how much the items would cost, and she took my items away and denied me service.

I did nothing to provoke her. I was embarrassed and mortified.

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Sara Esteban

Jun 26, 2021
0

Regarding Credit Card #6502 7026 8903 790 I hereby would like to file a formal complaint against the Chevron Corporate Company. I made a payment on May 2, 2021 through the automated phone system as I have been doing for years.

I received an email the next day stating it could not process the payment. I immediately made a 2nd payment for $55 on May 2, 2021 which was successful. This left me with a balance of $55. On June 2, 2021 I made another payment which zeroed out my account.

The following two weeks I receive another email stating I was being refunded my payment made on June 2, 2021 with no explanation. I started to receive multiple emails stating I was overdue and to avoid late fees I must pay promptly.

I called the customer service number; 800-243-8766 in attempt to speak to the…

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Amo Faga

Jun 23, 2021
0

Twice this has hapened. Been here a few times before. Twice this carwash has failed too completely rinse my ford excursion. The female working here says my vehicle is too big. There's no sign saying it won't rinse my vehicle completely if it's too big.

I was told by the female cashier to rinse it off myself with their water hose. Really passed me off. It's the person that owns this place thats fuckedup. Maintanence needs to be kept up on this place. I want a refund on my carwash.

I will never ever come here again. Waste of my time and money. I give this place no star. 110 Hickey Blvd, Colma CA. REFUND NOW!!!

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Todd Barnett

Jun 14, 2021
0

Since receiving a new Chevron Advantage card, it won't work at any of the Gas stations. An error comes across the screen stating "Discover Card" error see attendant. I have called 3 times to get this resolved. No luck. Will be cancelling my Chevron Account.

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Retha Foster

Jun 5, 2021
0

I always come to the station located in killeen TX on stagecoaches Rd. 00 dollar bill to fill up our F- 350 diesel truck. At first the pump did not turn on, had to go back in and ask the worker to turn on the pump.

She said it was good. After my husband tried two more times, it turned on. But then it stopped several times to the point where I just said, I will go get the money we can fill up it at the next one .

00 because the pump kept shutting off ) the worker replied... 00 is all it took ??? 00 go somewhere else to get it, always wanting change ! When I tried to explain to hear that the pump's was shutting off, she pursued with her negative assaults against me in front of customers.

I was patient as I could be with these assaults, but she would not stop. bit$$$##@@$. As I was walking…

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Addie Rosina Tint

May 29, 2021
0

Karam at Chevron Stations Inc 0094360 in fountain valley CA was BEYOND rude and condicending. I asked what flavors of blunt wraps they carried. its George" He yelled, refused to be helpful, refused to answer questions, and threatened to falsify a call to law enforcement.

I will NEVER patron Chevron or Extra Mile again. I'm so offended and angry. Someone with ZERO customer service skills should not be allowed to hold a position working with customers! Absolutely disgusting.

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Dawn heinz

May 23, 2021
0

recently purchased your drill bit from lowes they were clearly marked that they were for use on steal. To my dismay when i attempted to put in holes on a steal frame of a storm door the drill bit only lasted for the moment i was making the single hole.

but for me having a project budget it did not sit well. Knowing the kobalt name it was very unexpected and very disappointing that a name in tools that I thought would be dependable let me down on the first use.

I will be reaching out and informing others on social media about how un dependable and unreliable the Kolbalt name has become.

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Roo

May 22, 2021
0

Managers and employees standing around complaining of other employees while ten cars wait to get gas . Attendant had the audacity to complain because a couple people pumped their own gas due to getting sick of waiting for lazy chevron employees . Would give them a 0 but that’s not an option .

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Noah nichols

May 14, 2021
0

I went to fill up my gas today at the Chevron Station near my house. My tank was sitting on empty, we were in the middl of a has crisis, and one of your employees decided to park his truck in front of the only available pump.

For over half an hour. Your gas station was currently out of fuel, and he had put "sorry out of gas" bags on every pump except the pump he had parked in front of, a pump I saw him using as I pulled up in my own car.

When I went inside to find out why he had parked in front of the pumps for so long without coming out, I discovered it was your employee. When I asked if there was Gas and if he could move his truck, he suddenly pretended as if he couldn't speak English.

So I switched to Spanish, in which he still refused to give me an answer. "20 minutes" is the only…

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Martin Jensen

May 14, 2021
0

My family and I have been in contact with our Attorney. I am seriously considering filing a lawsuit against Chevron! Last night, I came into the Chevron gas station located on the corner of Mace Blvd. and Second Street in Davis, Ca 95618.

I have been diagnosed with severe Asthma, and my doctor has advised me not to wear a face mask, at all. Out of courtesy for the other customers and Chevron employees, I held a napkin over my nose/mouth. " Then, put her hand on her hip with one hand and pointed to the parking lot outside with her other hand-She said," I cannot accept that-You gotta leave, right now"!

I tried to tell her about my disability. " I have never been treated so badly in my whole life. I was completely out of gas. There are no other gas stations open at 2:30 am in Davis, Ca.…

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Debra rata

May 11, 2021
0

Hi my name is debr rata i work for puma in gin gin qld i recently had a fall in kitchen and i cant work ive been put on work cover sons freind took a copy up to manager brad and he just got abused by him brad turned around and said debra is f dreaming about my claim and we qill all have to get out we live in caravan park behined the servise staion that i work at im 59 years old i love my job but

now i know when work cover is over i will get fired i didnt hurt my self on perpose i sliped on oil that was on kitchen floor brad and the team treat us like children if we make a mistake they take shifts off us i realy love working for chevron but dont like the mangegment that can do this thank u debra rata

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Charlette

May 9, 2021
0

I went to Chevron Station on 3700 Bird Road Miami Fla 33133. It was a little after 9 pm and busy. I had a winning lotto ticket. First off, the cashier seem to have an attitude. I gave him my ticket (yes it was folded several times) he put it through the machine twice and of course the machine didn’t pick up that it was a winning ticket because it had been folded a few times. Cashier seemed annoyed at the ticket. He gives me the ticket back and says “it’s not a winner”. I know it was winner because I checked before leaving my home. I just told him fine- whatever!

Didn’t want to cause a seen so I took my ticket to a Kwik stop and the cashier took his time with my ticket and boom I was in fact a winner. That particular Chevron gets a lot of and the I could have gotten was some good customer…

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Phil

May 7, 2021
0

Chevron has closed their washroom to customers while their employees have use. The one on royal oak in Burnaby bc is the worse the employees are lazy and would rather socialize than make the washrooms COVID ready

Many other stations have their washroom open such as shell, Petrocanada etc

My gas Money is going to them for now on

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Donna L Seltzer

Mar 30, 2021
0

I just read an article about Steven Donziger and how Chevron harassed him and turned their backs on the farmers and indigenous people over the Ecuadorian Amazon's Lago Agrio region. I was then curious and decided to do more research on the matter.

Well, I can now say I am disgusted with a Chevron. I have been a cardholder since 1978 and as of today I cancelled my card.

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Veronica

Mar 20, 2021
0

Very often puma don't have paper to print receipt.

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Laurene Theriot Thibodeaux

Mar 15, 2021
0

The Rees St in Breaux Bridge LA TEXACO corner of Rees St and Bridge St. Today I observed the attendant handling the raw chicken and flour with blue gloves but then proceeded to handle my transaction at the counter and handle the money while wearing the blue gloves full of flour. I didn’t stay to observe if he would remove the gloves before he returns to the raw chicken in flour because I felt that would be pointless.

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Gary Bagnoche

Mar 12, 2021
0

My last 3 trips to the Chevron station at Oracle Rd and Rudisell in Tucson AZ have been terrible. Pumps don’t work or are slow each time. I drive a little further to use Chevron products but this is not representing your company well at all.

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Jobanpreet Kaur

Aug 10, 2020
0

Today I went to Chevron at 128 104avenue, Surrey at 4:15 and my phone was dead because of battery. I live at 128 104. No other bus goes to that area thats why I went to chevron to make a call to my dad so that he can pick me up from their but the girls do not help me.

I requested her that I do not have money just let me call. Even I can call in front of you. But she refused and said I will not supposed to give you phone but again I requested her that It will take not more than few seconds Or you can talk to my dad.

She was so rude with me. Your employees should change their attitude with their customers They should know how to behave. I will suggest my family and friends to not ever go to chevron. Their service sucks!!!

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Anna Winstead

Jun 10, 2020
0

Chevron store 11005 Grant Rd. Cypress, TX 77429, on the corner of Jones Rd. There are two feather flags, well if you want to call them that. both are in deplorable condition are really serve no purpose. eyesore to the property

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Ché Berry

May 23, 2020
0

Location: Las Vegas NV, cross streets Jones and Robindale.

5/23/2020 @ 0930

Female, Asian or Pacific Islander stalked around my vehicle as I was at the pump. She did not approach to ask if something happened or if things were ok. No, what she did was walk around a pretend to be looking at random things. I held off pumping as I watched her. After I started pumping gas, I heard a voice from the speech asking her to come in, stating “we got gas”. I went inside and inquired, and was told when a car is idly sitting there, there’s suspicion of someone stealing gas. I explained that if could have been on a very draining phone call which I was, or in a medical emergency... anything. She could have simply ask if things were fine. But she proceeded to do nothing but harass and profile. I am an…

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Jamie wilson

Oct 18, 2019
0

99 up at Chevron off Jefferson chemical rd and 3083 conroe tx 77306. It was really hard and had hair in it. Everytime I spend money up there the food also is molded and some things even out of date.

I've spent lots of money with that store and they are selling bad food. I would like a refund. m. now. So it should be on camera. He took a while to tend to me as well. Poor customer service.

I had to stop eating the sandwich halfway through. It was hard as a rock. Same thing with most food I buy up there

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Julio Cesar O'campo Ramirèz De la Madrid.

Sep 9, 2019
0

Managed very poorly a lot of empty shelves, the so call general manager is over whelm with his duties, he tried to change me twice and treat to call police on me when I owe a a real state in the block.I been a customer for over 10 years and he call me a liar and ban me from the store!! I'm like what's going on over here? If you ask me ,I think you need a well trained personal, there is a demand for good service.

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Dawn Rondad

Sep 8, 2019
0

Korney was so rude !!! Ill never go there agine its like she gets off telling people her rules the one in wvc sucks now .

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constance robinson

Sep 1, 2019
0

On Friday Aug. 30th 2019 I went to fill a propane five gallon tank and have frequented this business for years. I pulled up along side the propane tank and sat there as I know the gas customer come first.

I waited for several minutes until there were no more cars and the young man kept looking at me and then turned his back on me. I sat there and then a few more gas customers came in and he waited on them, then turned around at me and turned his back on me again.

After this happened several times and nearly twenty minutes later another older employee came out and they both leaned against the pumps talking. I was angry by now that I hollered out "are you going to wait on me?. The younger guy leans over to the older guy and tells him to go wait on me.

The older gentleman came over and…

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Di Wu

Sep 1, 2019
0

The staff working at arbutus and valley drive in Vancouver around 7:30 pm on August 31,2019 has terrible attitude. When I tried to ask him question about the propane tank exchange, he said if you dont trust me, dont buy it and keep interrupting me. Very rude.

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John tedder

Aug 26, 2019
0

This is a little more serious than a complaint. My fiance works at a Duncan Donut that is under the same roof as Chevron. Today I took her to work at 5:00 am. We walked into the store as I usually do when I take her to work as I usually get a cup of coffee.

When we entered the store your employee was loudly playing disgusting rap music. It is loud enough to offend Duncan customers,but this isn't all. My fiance purchased a pack of cigarettes from this employee. He purposely over- charged her then began calling her vulgar names.

Then he threatened to get her fired at Duncan Donuts because she asked him to lower his music as it offends customers at Duncan Donuts. In return your employee threatened my fiance with violence. Saying he was going to have his girlfriend beat up my fiance.…

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Anna Winstead

Aug 13, 2019
0

I have really no complaint with the store itself. My concern is about the appearance of the outside lawn and such. There is a BIG CAT sign (flag) for fireworks being sold there, the address is 11005 Grant Rd. Cypress, TX 77429.

This time of year, no fireworks are being sold, correct? This is misleading. As well the feather flags that are on the property for advertisement are in deplorable condition and are an eyesore. A little pride in the appearance of the community goes a long way.

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G Appleman

Aug 11, 2019
0

Nichols St in Fort Worth, Texas

Today, 4 pumps would not accept TomThumb Albertson rewards program. The two attendants were unable / unwilling to examine the pumps or to credit the rewards amounts to which I am entitled. They would only activate the pump inside the station for a specified dollar amount. It is not the first time that service at this station has been unacceptable. I will no longer patronize this station and will advise others of my unacceptable experiences.

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Francisco Torres

Aug 9, 2019
0

Yesterday I stopped at the FoodMart store located. In 48 st and Baseline in Tempe,AZ. 55 in coins. I talked to the cashier about the incident and he gave me a not very friendly look and attitude. He didn’t want to count the coins, I did it.

I asked him if he was in bad mood and he didn’t answer. I asked for his name and he didn’t answer as well. I insisted asking for his name and finally he said: Akil. After he answered my question he continued giving me a bad look and unpleasant and no friendly face.

His eyes looked like wanting to hurt me physically. I left the store, filled up my gas and left. I called the store and requested to talk to the general manager and I was told he ( she ) was not there and they didn’t know at what time .

I have call and the manager never is at the store (…

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Francisco Torres

Aug 9, 2019
0

Yesterday I stopped at the FoodMart store located. In 48 st and Baseline in Tempe,AZ. 55 in coins. I talked to the cashier about the incident and he gave me a not very friendly look and attitude. He didn’t want to count the coins, I did it.

I asked him if he was in bad mood and he didn’t answer. I asked for his name and he didn’t answer as well. I insisted asking for his name and finally he said: Akil. After he answered my question he continued giving me a bad look and unpleasant and no friendly face.

His eyes looked like wanting to hurt me physically. I left the store, filled up my gas and left. I called the store and requested to talk to the general manager and I was told he ( she ) was not there and they didn’t know at what time . I have call

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