Clerk was very rude she had to call the manager because she cxl my giftcard by mistake She called Management he says for me to come back the following day in the mean time i had no gas nor card. I said this is unacceptable she replied Im not giving u 20bucks out of my pocket.
After spending several minutes with this rude clerk the issue was resolved. Chevron will never be my first choice for gas no matter of convince.
5002 Ray Bon pump #3 jump start 0.06 before I received gas. San Antonio, Tx.
I have always used the chevron # 00210234 on schillengers and three notch road in Mobile al. I really liked when you put the receipt on the out side so you did not have to go in and get one.
I guess the people that work there are too lazy to fill the paper up when it is used up. I can not always go inside to get my receipt, usually there is a line. I do not feel like that I should have to do that, the workers should do their job.
I really hope that someone checks into this. I went there last night and this morning using two different pumps and no receipt on either one. Thank you for your time.
This morning I went to a chevron gas station located at the corner of San Leandro Blvd. and Davis Street , in San Leandro, Ca. It was around 4:15am. My co-worker got out of the passenger side of her suv to pump the gas.
I drove so she I could finish her makeup. As I went to the window to pay for the gas the gentleman working at the window was yelling at a young Latin man who had asked him if he could turn the air on as he had a flat tire.
The teller at the window refused started yelling at the young man and told him the air and water are for paying customers only. The man was not rude but the teller working the window was extremely irate and yelled at me.
Screaming ma'am are you going to pay for something or go away from my window. I was so appalled that I was spoken to that way that I…
On Sunday, 8/20/2017 at about 10 pm I stopped at the Chevron station located at 500 South West Temple, Salt Lake City , UT. I was alone at the station. I inserted my credit card into the gas pump and removed the gas nozzle.
The nozzle switch was not working. It took a while to make it work. I inserted the nozzle into my gas tank and started fueling. I saw a man heading towards me while I was fueling the car. He stopped turned around and started coming towards me again.
I was concerned about my safety so I proceeded to stop pumping the gas into my car. When I pulled the nozzle out of the gas tank the gas flow did not stop. The hose twisted in my hands and the nozzle sprayed gasoline over my whole body.
I dropped the nozzle on the ground with gasoline still running. In a second I took off…
I entered the Chevron station off Hwy 75 in Cleveland, TN, last night around 7:50. They were mopping the bathrooms. I went into the women's bathroom, which was sopping wet and slimy. The women's bathroom door was propped wide open, and I feel that the cameras outside were able to view the stall I was in. I used the bathroom, and as I stood to pull up my pants, suddenly, I found myself slamming onto the floor on my left shoulder, and my head hit the floor.
I had slipped on the wet floor. I have a left leg prosthesis, and I can't feel when it is slipping or anything else about it. The floor was sopping wet, and my prosthesis began to slip without me realizing it, and I fell and hit the floor hard. My cries would have been heard outside,the door was propped wide open, but no one came to my…
At Chevron on Erringer and Cochran Angie told me to include the small peach color report when I closed the register. Sarah knew I had to include that report so she hid it from me purposely. This happened July 17 2015.
Once she saw that I knew what she had done she gave it back to me. She's the reason a lot of employees have left.
I went to Chevron to cash in a scratch ticket that was a winner for $10.00, the girl working punched in the wrong number into the lottery machine, and it said no winner, I asked the girl working if she could try again and she said they are not allowed, but the paper that printed from the machine had the number at the bottom of it, and she put in the wrong number, she was so rude, she didn't even want to help us after that.
I have a complaint to file against Chevron station located at 10867 Santa Monica Blvd, Los Angeles, this is store #00091965. Many of the pumps are out of service in this station. For a company-owned store it is not a paragon of service.
This has been going on for month and I will no longer pump gas there. Plenty of other choices in the area.
I can't believe that a company like Chevron has managers like the ones at Erringer and Cochran in Simi Valley. Your disgusting Asst. Manager would sexually harass me and tell me that he really wanted to suck my bones! He's a disgusting animal! I tried to speak with the Manager and the District Manager. The Manager said that if I reported anything to human resources that they were just going to contact the DM. The Asst. Mgr. Said that Chevrons Attorneys are there to protect their Managers and for me to call my coward Lawyers. Really?! You're there to protect your sexual harassment.
Your Asst. Mgr. Also implied that Chevrons Lawyers were afraid to fire employs who harass. So what am I supposed to do? File a complaint with the Human Rights Commission for my 200.00 per week job? According to…
The Chevron on S Carrolton and St Charles is unbelievable. Every night, and I do mean every single night, starting at 10:30pm, there is a handwritten "be back in 10 minutes" sign, a "registers are down" sign, or a "closed tonight, alarm on" sign taped to the doors.
I do not understand how they get away with this on a nightly basis. Where are the managers? Who is the owner? Do they not care? I don't understand what's going on. Nine times out of ten- you can see an employee inside walking around with headphones on and ignoring the patrons at the door (who can't come in because it's locked up).
If it's a 24 hour store, why is it closed 13 hours per day? Just change the hours.
On October 6, 2016 at 3PM the day of Mathew Hurricane on Miami Florida, I was going away from Mathew driving to Penbroke Pines, I need to put,some gas in my car and I stop it at the chevron located at 167 street NE 6th avenue in North Miami Beach, like me many desperate people stop at the same station, to our surprise to find out the owner of this place have ripping off everyone with the price of the regular gas at $2.79 for a gallon.
People were complaining and this individual was laughing in our faces, he knew the desperation the we all having at the moment, because he knew the were not to many gas stations open in the area and we did not have other choices, the price of the gas at this time any other day were at $2.25 everywhere. I am going to send copy of this report to the Federal…
I have been coming into this Chevron for years in Birmingham al on Hwy 280 across from the Summit mall. I stop most nights when I leave work. I use the restroom, grab a cup of ice and get 10 dollars of gas. Sometimes I will stand around and chat with late night cashier who no longer works there. Well today was the first time that I have been in the store for a while. And the sales clerk tell me that the store manger was looking at tapes and wanted to know who I was. Nora is the store mangers name. She iim so many words said I was stealing chips.
I don't appreciate being accused of anything. You can go back and roll your tape and see my routine. Now needless to say I came in the store on one Sunday morning on the way to church and Nora did not mention this to me. Nora is very…
On Monday 919 2016 ads 5:30 p.m. my car was overheating. I stopped at the Chevron on Wellesley and Division Spokane Washington where are usually get gas and the person working there wouldn't help me get water. You have no water at a gas station and 1 gallon of antifreeze for 15 bucks? Let me say this again this is a service station sit your tendon won't give me water and you only have one gallon of antifreeze what the hell is that either close it down fire the son of a bitch to work there because it wasn't even busy.
You can bet and every single person I know and I do have a little cloud will not be going to any Chevron again so you better do something to make it better. No wonder India is buying all the gas, oh by the way since I couldn't getting water and I turned it off and I couldn't…
I am a regular customer at this location. The store located on California ave in Pittsburg, CA is always closed at night for at least couple hours with the lights turned off inside the store. Spoke to the Manager and she sounded like she don't care too much about the issue.
Also there are times that employees come up with excuses that the system is down and no sale can be made. Please look into this matter and see if the service can be improved to it's standard.
I think it's wrong that employees are treated like slaves they don't get a break lunch anything. That is against the California labor laws these people get treated like crap with all the rude customers then they have to be nice and keep a smile how do you expect them to do then
when they don't get a break breaks and lunches help to relax in a very stressful environment. I bet corporate gets breaks and lunches they shouldn't be called employees they should be called gas station slaves or you should hire robots.
I hope this company gets sued I go to I 5 chevron in woodland ca the most and I have been to other chevron and I feel bad but that's what happens when corporations take over everything goes to crap.
On 08/04/2016, @ 12:28 PM. located @ Lakewood Chevron, 1917 Pryor Road, Atlanta, Ga 30315. @ Register: 2. Trans # 419 Op ID: 3, cashier: Nibash. I'm a frequent customer at that station. I was about 2nd customer in line to be served and observed the clerk being yelled at and scolded by a person as he was trying to help the customers. I'm not sure who he was but he was causing the customers to leave and getting upset.
If that person was his boss he appeared to care very little about the customers. That station is located near Screen Gem studio, & a large concert venue. There are people from every where that trade there. The rude person was scolding the clerk in their own language as if no one would understand what was being said. He is a represents your Company poorly.
I deliver for Pepsi went inside to tell the worker I have a delivery, he said no delivery too early to leave manager not here. I ask what time does he get her he said 6 and don't ask me too many questions it was 5:30.
I said should I wait he said leave now get the f%#$ out of here, leave my store. I told him first of all you don't need to be so rude and second to respect me and what I am trying to do so I ask for his name he said Carlos, store 2538 Crenshaw, Los Angeles, CA.
The Chevron corporate headquarters should be aware of how their employees are acting.
00 late fee. Upon examination I found the Chevron/Synchrony bank does not give a grace period. I believe that must be greed on the bank's part. The notice is in extremely small letters. I will be leaving Chevron after more that 30+ years for union 76.
I am located in Birmingham, AL. Today (July 9, 2016) I went to the Chevron right down the road from the Riverchase Galleria on my 15 minute break, to basically spend the whole break arguing with the attendant because she wouldn't except my ID.
She said my ID didn't look like me, so I offered 2 more forms of identification and still got denied. All I was trying to get were cigars, and I'm 21 years old. The ID was obviously me as well as the picture on my passport that I showed her.
I will NEVER return to a Chevron. worse, most frustrating experience I've ever had.
I have gone in the store on several occasions to purchase items with my food stamp card. Every single time I have gone in, a male cashier always proceed to tell me out loud sorry the food stamp machine is down and has me wait several minutes and embarrass me then laugh. This happens every time.
I was told to contact a lawyer for discrimination against your store. I'm very disappointed.
I bought gas at the station located at 1st Ave S and 34th st in St Pete, fla. on Friday June 3rd, 2016. I asked the manager if he old help us out with jump start. He looked at me angrily and said "absolutely not!
" He said "that's right. " I find this approach to generating customer good will to be antithetical to good customer service!
Please find my complaint with reference to your attention, I am suffering from the unprofessional performance of the employees in Chevron Egypt lubricants division. Mainly, customer service team leader Mamdouh Arafa who disrespect customers by ignoring and rejecting their calls meanwhile its main task is to help the customers. The car service centre manager Islam Haroun.you can ask him if he ever visit my service in Al Mansouria and if he ever follow our performance or support us by any mean.
Haitham yossef who misguided me when he was service centres manager and you can get a ll the data upon request. What make it worse, they refused to give me confirmation letter of our businss relationship. So, I decided to break my business relationship with the company and stop purchasing products…
On April 4, 2016 I brought gas at the chevron gas station Harvey, La . I had to take my car to a repair shop to have my car repair because bad gas I brought from your company I had too pay $2000.00 to replace my gas tank. plus had to rent a car and had to miss take off for 3 days Please email me.
00 of regular at one of your service stations. When I used my debit card at first it did not register so I tried again and after three tries it cleared and let me pump gas.
However I went inside the store and tried to check if the charge registered, so the attendant swiped my card again. 00 purchase. 00 was voided. 00 refund?
After having my wallet stolen I was left using my MasterCard credit card and Visa Debit/credit card that I luckily had kept in my pocket. Here's the catch. The Chevron stations along I5 would not accept any of them and the staff seemed totally unaware of any other way of using the credit card than through the reader. No manual or semi manual back up procedures. No will or competence to help. Don't Chevron want to do business with tourists? Luckily we found a Mobile station right by the last Chevron. By then we were running on fumes. No problem accepting the MasterCard. Filled her up and are on our way again. Next time I will not even bother dealing with Chevron.
I stopped to purchase fuel and get a snack at a Chevron station. The station is located at interstate 15 exit 10. After fueling…
I drove away without removing the gas pump which broke away. This was totally my fault. 00 to cover the reattachment.
First I was told they had to replace the part then told someone from Walnut Creek would have to reattach the part and then said their attendants were trained to do it themselves. My complaint is nothing was posted "if you break it you pay for it" or something to that effect.
This is something that happens frequently and is handled subjectively. There should be standard guidelines for this kind of thing.
My husband and I attended the Chevron located off 1051 N. Central expressway and were rudely turned away by Joe a company employee whom was very arrogant at telling us " chevron doesn't take ebt and that is why we should visit a grocery store instead".
Since we have visited many stores before with the same payment method, I figured chevron would to. The employee didn't have to give us an attitude or add to our embarrassment as he did. I will not be visiting this store as long as he is attending it.
While at the chevron on Antoine and tidwell locale. I was told by the clerk he was not going to play my lottery numbers. At 3:30 am on March 11 2016. I had waited an hour till 4:30 and he still refused.
Now I'm going to complain to Chevron corporate!
I went to a chevron gas station at 3:44pm, located at 4602 nw loop 410 san antonio tx 78229,the doors were locked with a sign that said went on restroom break. As I was standing by the door there was a trash can in front of one of the doors and it had bees all around it and a bee stung me. When the store opened, I told the cashier, that I was stung and maybe he should move the trash can further from the door. He just smirked and said "well there's bees everywhere".
I was shocked by his response, he showed no concern for the incident and did absolutely nothing not even apologize. I would just this company to know kind of employees they have working for them, I feel they need more training in regards to customer service, especially this employee. I simply just wanted him to move trash away…
Every time I go into the gas station. (1495 George Wallace hwy/Oak Street Russellville, Al 35654) There is an employee by the name Heather Horton. (Tattoos, multi-colored hair) Who has an attitude problem with me. (Hostile at times) I have reported her to her manager (His name is KG) And nothing seems to be done with the unruly employee and I have stopped going to your store for gas and or other misc.
I have been a long-time loyal customer with your business, but after today. 2/4/2016. I am no longer doing any more business with Chevron until that employee is terminated.
On Saturday, 7:15am in the morning 1/23/16, my tire was low and I drove to a gas station I usually go to for gas and service. The gas station had been recently converted/bought by Chevron. The gas station is at the 2600 block of Main Street in Ventura. I went in, and like I have done a few times in the past 10 years, asked the manager to push the button for the air, and explained to him that I lived close to the gas station and had received gas and air at the station in the past. He told me he didn't have any buttons and "no tokens," and demanded I pay $1.50.
In getting change, I turned away, and yes, muttered something under my breath against your new ownership policies. I then left the store, and went to insert the quarters into the air machine. After I had inserted my money, and began…
On Nov. 29, 2015 at approx. 3:00 PM we pulled into Chevron Sta. # 0099623 (11852 San Vicente Blvd. West Los Angeles) and were unable to purchase any fuel from the first pump, which was completely unresponsive. The next pump (#4) gave us a message to see attendant, which we did.
The young man told us that we had to sign for a specific dollar amount of fuel to be charged to our credit card and the card would be credited for the unused amount. What the hect? 00 thinking that this would approximated the cost.
01 and we were assured that the extra amount would be credited to the card instantly. We were not given any receipt or document to verify this. ) or just a poor way to run a business. A reply from Chevron corporate office would be great.
Tried to pump gas, pump said problem with card, reentered then pump froze at vons club member, I hit cancel stop, and even tried hanging up nozel, then pick back up, still froze, went inside to tell employee who rudely snaps...you took too long, pump authorized, I told him pump froze, I didn't take, I go out and pick up nozel, press grade button, something didn't feel right, so I hung up nozel and hit cancel, nothing, then some other guy appears and tells me to start pumping, I said no, I cancelled, but pump wouldn't cancel, I hung up nozel again, then said pump won't cancel, I picked up nozel went to press button, he said it was cancelled.
I then pressed grade button and pump showed start pumping, I kept hanging up nozel pressing cancel, picked nozel back up till it finally did cancel…
The Chevron Station Bathroom at 8099 Folsom Blvd, Sacramento, CA 95826, never seems to be working. It says out of order. Last time, I was there was about two months ago. It seems that they don't want to open it because they do not want to clean it.
All Chevrons need to have a bathroom available for emergencies at all times. Please repair it.
I went to a 24 hour chevron the door was locked so I rung the buzzer, the clerk came out to the window. I ask him if had coffee he said not hot I said ok do you have a microwave he said yes but I guess I have to make some.
He went and put the coffee on and then stayed I have work to do, I don't open till 4:30am it was 4:01am. store but he kept saying I have work to do. He was rude about it. customer service is part of his job. Cashier: Ben.
I don't know is happening but pump #7 took over 45 mins. To pump 25 gallons. I wanted to fill up but I couldn't because of the rewards points. I entered my number and to avoid losing rewards points I was stuck here.
They to find out the most I can get in fuel was only 25 gallons I was pretty pissed off. I would of went somewhere else, and maybe I will in the future if Chevron does not fix their pumps!
The chevron in question is [Three rivers chevron Monroe Washington] This is my go to fuel stop. Not so any more. I now drive 1/4 mile out of my way to get fuel at a union 76, because this chevrons pumps are always slower than malaises at 20 below 0 degrees.
They do not clean or replace there filters, or the pumps are not up to the task at hand, Second the card readers are always malfunctioning and most of the time the printers do not work.
Third I do not like to be asked if i want a car wash every time and press no, and then have wait for this machine to ask the next question about Safeway rewards points. Chevron needs to get it together or loose me as a customer.
Please respond or i will be sending your cards back. Union 76 push card in 20 seconds latter pumping gas. there pumps out…
I dropped by "Sea-Sky Chevron", Squamish, BC, Canada to fill up gas at 19:02 on July 23rd. I tried mastercard (xxxxxxxxxxxx8767) first, but the machine showed "invalid" and its transaction has not been completed. So I used other card (visa, xxxxxxxxxxxx5843) and it was approved.
(Invoice# : 2157530, Auth# : 386035). 135L. 44-. I guess $150- was the amount of authorization for the first trial master card, but it is charged as normal approved transaction. I asked Chevron staff in the gas station at 1902 Garibaldi Way, Squamish, BC, Canada, but no result.
Please correct the charge to the bank as the actual one and let me know the result by return.
Today May 18th I went at your gas station at 15710 SE McLaughlin Blvd, Milwaukie OR 97267, around 4pm. I was served by an employee who said his name was Jake, even so the name on his shirt was different. I asked to fuel up. He asked very arrogantly what kind of gas. I answered unleaded and that I also want a De Lux wash.
He took my card and after swapping it came back saying that somehow the wash charge didn't go through. And if I want I can either go inside and pay, or pay at the machine by the wash station. I was typing an email on my phone at that time and I told him just gas no wash. He turned and told the other attendant "what a dick" making sure I hear it.
I went inside the station and complained to a female attendant what happened and she answered "I'll talk to him" as it was no…
Chevron assigned me expat duties in Rwanda - Africa from Kenya in the year 2006 and promised to change my Pay Scale Group due to new and challenging duties. This never happened for the three years I worked like a donkey for her and represented her as Country Accountant in Rwanda.
The truth of the matter is that I was in a salary scale of a clerk but the duties and image I was supposed to present was that of a country manager. This brought a lot of pain and untold suffering. It injured my image and made me suffer substantial finance loss and emotional damage.
In the year 2010 we instituted a court case in a competent and independent court of law in Rwanda in my effort to seek justice and have the matter settled. Chevron on her side hurriedly wounded up the Rwanda operation when it was…
On the morning of 04/27/15 I paid cash to fill up my vehicle at the Chevron station #167,6150 IH 10 W. Seguin, Tx. ) was 2:19 a gl. When my receipt printed out, it stated 2:59 a gl. " I told her that I had not.
She then had a man go outside to the pump and check it. he came back and said that it was fine. He showed a printed receipt from the same pump that looked nothing at all as the one I was printed out.
The woman looked at me like I was trying to rob the store when I insisted that I had not pressed the button for mid-grade, but for regular. She said that I was mistaken. I thanked her for checking and left.
The more I thought about it the angrier I got. 40 per gl. difference. I get gas there often and I have been pumping my own gas for over 30yrs. now. I am positive that the pump…
Went to Chevron and Napa Valley Ion Ola was in line with 5 other people they were all white two ladies one lady was serving us taking her time I was the last one and Latino man got behind me and then she jumped up make sure he was helped in the morning 6 o'clock it just seems they are prejudiced. They are too they are rude in the morning and those ladies management is terrible in the morning there in the afternoon!
I call the fuel oil chevron and ask to get 500 dollars of fuel.The person said very well, but latter another person recall me that he had seem something in my file 20 years ago He was still mad because I complain that the driver had put 20 dollars of fuel instead of 200 dollars.
Two days I ask for some fuel 500 dollars and call chevron. I ask them for fuel and the order had to be made to the person in charge, everything was well the person at the phone took my address and it well be delivered in one or two days.
The same afternoon there was another cal lit was the person in charge of the office. When I took the phone the person in charge told me that he would not make the order because I had a record of a complaint 20 years ago that the person that bought the fuel to the house gave me 20 dollars of fuel and charged two hundred dollars.
and never had a reply about it. I think that his mane is Garry not sure but he is a bully for sure. Thanks for reading my letter.
Time of Event 4/1/2015 00:01:14 Employee Mark. There was an incident at the time above where I was refused service while being Polite and not under the influence.
Furthermore felt threatened and mistreated when Mark chose to take away my alcohol only to put it back for me to buy as if it were it was a joke. He them proceeded to not card me for my alcohol.
After purchasing the Alcoholic product, I noticed I forgot a tobacco product. Upon returning to the store I saw Mark on the phone so I calmy waited while he finished, I then noticed he was giving them my license plates, height and clothing colors.
I was shocked that I was having the police called on me for what he alleged was harassment. The videos on the timestamps will prove this notion incorrect as no provocation was emanated. Mark…
I work for a company that is individually owned, 1901 W Bell Rd Phoenix, AZ. The manager and Supervisor are refusing to give me the information to file a complaint against them. The manager is unprofessional towards myself.
I have been a satisfied customer of Chevron for years. I continue to believe in the product and the quality of service in all of my dealings with your company. This just made me angry. At 2:32 March 27, 2015, I tried to purchase some regular gas from a Chevron Gas station using a Chevron credit card..
19 for cash or Chevron Cards. 49. Thinking that the pump must not have registered that I was using a Chevron Credit Card, I cancelled the transaction and started again. The same price reappeared. I then went inside the store and asked for the clerks handling…
March 17, 2015 at 7:30 AM I went into the Chevron station located on 144th ave S. and Pacific Hwy in Tuckwila Washington this morning and I said good morning to the clerk, she replied whatever I said oh my goodness and then I said good morning to another person that was standing behind the counter then
she made a negative response when the other person said good morning I said what is the corporate number so I can tell them about my experience when I asked the other man that was behind the counter for the corporate number, clock replied he doesn't work here he's a vendor. I walked over and look at the wall that had a lot of business licenses and permits on the wall to find out what the store number was.
she came over and bumped me with her body and pushed me out of the way and told me to…
On December 18, 2012 at 10:50am Tuesday morning. I walked into your Chevron Gas Station at location 23991 El Toro Rd. Laguna Hills CA. 92653 Store to make a purchase. 00. She quickly began to examine it. The employee said it was counterfeit.
I told her it came from a legitimate business.
Also advised her to contact the Orange County Sheriff department. She refused and I departed the store. I filed this complaint because my money needs to be returned. Further more I resent being treated like a criminal,robbed and disrespected. To whom it my concern.
I'm looking for a response to my complaint [ASAP].