Chili's Grill & Bar

I was at Chilis last Friday Feb 22 and I had a gift card with 32. 00 on it I used it last mo. 00 what happened to my money? It was the chilis in Altoona Pa. I was there around 4:00

My cousin (in town for business) and I was at the Chili's in Pooler #1545 270 Pooler Parkway, Pooler, GA 31322. Our server name is Skylir Leach, I would never forget her name due to the fact that she was very unprofessional about the clarity of what we order from the menu.

The food was fine and she checked on us periodically but the lack of respect she gave us when I received my bill and it had items that we didn't requested.

First when ordering she said she understood everything what was asked of her but when at the end when confronted about the items on the bill she said she never said those thing and she understood everything again. I never had a problem paying any bill I have but she blew everything off like what you say don't matter(take it or leave it factor).

I was disappointed,…

We were at Chili's on Sunday 2/17/19 to celebrate my husbands birthday. The Chili's location is on 790 S. Colorado Blvd. in Denver Co. 80222. We are regular customers and have never had a problem with the food or service before.

Our waiters name was Cameron. He was very poor compared to all the other servers we had in the past. He never checked up on us and he put a wrong chicken strip order in on my daughters dinner and when it got corrected I was charged on my credit card for 2 chicken strip dinners instead of just one dinner like it should have been. 00 tip.

He was a VERY poor server and didn't ever check our table to see if we needed anything. We are long term customers and he was the worse server we ever had and very rude. 00 for the extra chicken strip dinner I was charged for…

We visited tonite in pittsfield,mass. My wife's fourth time. 00. For the 3rd time for my wife the entree came out before the apetizer. That is what she usually orders because it fits our budget. When talking to the manager it was sorry we're very busy.

Well that's not acceptable 3 out of 4 times. You would think it could be fixed but I guess that's to hard to do. Needless to say we won't be visiting for a while. And that's disappointing because we were looking forward to a new restaurant to give us good service w/good food.

We got good food but you've got a long way to go for good service.

Good afternoon. I would like to explain a situation I had at the Chili's Restaurant on February 9, 2019, located at 12571 Jefferson Avenue - Newport News, Virginia. My wife and I entered the restaurant and the hostess tells us that that it would be a 20-25 minute wait - no problem.

She takes down my first name and my cell phone number and states that, they would call our name when a table is available. While sitting there I notice that there are 2-3 more African-American families waiting. While waiting a white couple comes in and puts their name on the list like we did - no problem.

After waiting a couple of minutes I notice that the white couple was being seated and the African-American patrons were still waiting to be seated. I immediately went to the host and asked how this couple were…

I went to the Chilis Grill & Bar on 29563 Plymouth Rd, Livonia, MI today I ordered two bowls of soup and the California Flat bread, the flat bread is not cooked well and looks like raw bread not browned at all it has little bits of chicken on it that look like ground chicken it was suppose to be a chicken flatbread.

I took a picture of it. I would have taken it back but today we had a Ice storm today and my daughter came over and took me to get something to eat. I eat these all the time so I know how they should look there are usually strips of chicken on them.

I have never had one that looked like trash before. I am very disappointed, I used my gift card for this purchase, I have all the information from the purchase if you need it.

We went to Chilis to celebrate our 41th wedding anniversary with the family. We were told it would take approximately 30 to 35 minutes. We waited for an hour. We were given a booth for all of us. We had my grand-daughter with us and we asked for a high chair and were told they did not know whether we could use one because of the waiters walking back and forth.

if you don't know something then why not ask upper management. They gave us a portable chair to put next to us which was uncomfortable and our movement limited. in addition we had already seen another child in a high chair and that did not present a problem.

Even though the food was ok the service and seating was totally uncomfortable and not very good.

Every time we order carry out we get soggy onion petals. We liked the Panko onion rings better! Wish those would come back. Haven’t been back.

4 of us dined at San Dimas, CA site Sun evening 1/6/18, between 6-7 pm: All of us had issues->my soup arrived cold. My wife's dinner arrived w/o the cole slaw; chicken was dry. Buddy ordered hamburger w/o onions->it arrived with onions and burnt (he only ate part of it).

Buddy's wife ordered salad that arrived w/o dressing. All orders eventually corrected except Buddy wasn't offered another burger, so he left remainder of burger; couldn't stomach eating another bite. We complained to non-attentive waitress who stated she advised the mgr of the problems.

She said that the mgr couldn't do anything. The manager never even came to our table. Paid bill but didn't leave a tip (obviously). Will not eat at Chili's in the future & will advise friends & family not to do so either, as we will…

when we were seated and gave our drink order to the waitress and specifically asked for unsweetened tea with lemon and diet coke. she brought the tea without lemon, and said they were out of diet coke. we then had to ask for straws, napkins, and utensils.

When we did get the untensils, they were dirty, and no napkins. we placed our order for ribs and was told they were also out. when I spoke to the manager, he did not show any concern or care. nor did we receive any lemon.

so we got up and left. how can a restaurant be out of drinks and ribs. what kind of food restaurant is this? m. very poor managing and poor waitressing.

We went to the Chili's restaurant in Metairie, La. Store #209 for lunch on January 2, 2019. My wife and I have always enjoyed the rich taste of the appetizers and food. Today I brought my two kids and wife to enjoy a fulfilling lunch.

Unfortunately, the waitress told us they did not have the chips and salsa that we requested for an appetizer. We then placed our orders for lunch. My wife wanted the 3 for 10 dollar meal which consisted of chicken quesadilla's.

The waitress said they are out of quesadilla's too. This was our second visit in one months time whereas the same restaurant was out of food supply and took 30 minutes to an hour to prepare our food. I've decided after the second time with these types of food issues we will go to another restaurant and no longer frequent Chili's due…

Let me first start off by saying that I used to be a server a few years ago at this very location so I know what was expected of me as a chillihead i took my mom there for her bday and told the waitress that it was my moms bday she didn't offer my mom free desert or had any servers sing happy bday NOTHING she also took over 15 mins to bring us are drinks we finally got are appetizer after i kid you not 50 mins and

finally she put in are order 45 mins later are food came out cold and at that point i asked to please speak with her manager and she brought him to the table and he didn't try and make anything right HE JUST KEPT MAKING EXCUSES AND TELLING US HOW WE WERE WRONG ON THE TIMES so after all this i had an online chillis coupon and

the same manager wouldn't honor it he said it was a…

We were greeted immediately when we sat down we waited 10 minutes for our drinks when the food came out the food was horrible when we told her waitress about it she didn't go get the manager she didn't try to help us or Compass or get us another plate on top of it all we had a $10 coupon for a free appetizer and when the manager finally did come he did not honor the coupon he said that it was a bogus coupon that it wasn't a real Chili's coupon and now oh well sorry about your bad service pretty much I cannot believe this I used to work at Chili's I go there all the time and

I've never experienced such bad service

As always we eat at Chilis when coming to Knoxville. , store since before her cancer 2012. Good food and drinks, as well as the best staff we have meet in a long time. Friday, December 14, 2018, we made our trip to Knoxville, took care of our personal business and stopped to eat supper.

We both had ribs and chicken. Upon eating the ribs my husband also found a wet nap pack in his bite of food. He removed it from his mouth and w/o causing a scene in a packed restaurant motioned for our waiter, whom we showed the chewed wet nap too. He got a manager.

I meant to find out his name but didn't, there was no more concern from this guy (manager), after my husband explained what happened to him, my dog would have at least barked, he was as concerned as a limp dick. I guess, you might say, we got…

Wrong order Terrible service Terrible wings

Buffalo chicken salad was pathetic. This should not even be sold to customers!

I Was a rewards member asked for working zosk wanted the offer. Got excuses, ordered got food as ordered asked again more excuses no offer to help with rewards. Paid with cash NOT coming back to chilli s 97 ever had to step away from table to ask for refill of water!

The same issue same service that ran me off six months ago if I want food i prefer to go were I'm wanted!!!!

Took family for birthday celebration 4 adults, one toddler. Took forever to be seated and waited on. Contemplated leaving waited so long. Table very sticky, menus stuck to it. Server neve asked anyone about drink refills during meal. Never removed any dishes from table.

We were putting empty dirty dishes on other tables that were also filled with empty dirty dishes. Server set toddlers meal and all others immediately in front of toddler. Toddler burned finger on the hot pizza sauce. Charged full price for kids eat free meal!

Worst experience I have ever had at a chili's restaurant country wide. I travel a lot and have eaten at many. Was so angry and disgusted I could not wait to leave. Happy Unbirthday to me!

On 10/12/18 I visited chilis at 4289 s Tamiami trl venice, fl. When I was going to pay for my meal I planned to use the balance of the gift card we used to purchase our meal a week earlier from the same chilis. When I got home I called the number on the back of the card and was told the card did have a balance.

My complaint at the Bellingham store on 10/13/18 was that the restaraunt was extremely cold. I addresses this with a waiter snd he told me that he was cold too. (With an attitude). I rhen expressed my concern ro our waitress and she told me tha they were having issues because a former manager licked all the thermostats.

I did not need ro know aboutthese issues. I feel that corporate should check into this issue. It was very uncomfortable visiting with my 3 grandkids in Massachusetts.

Your gratuity recommendation is non sense. Are you guys for real. Taking advantage of people just to make an extra buck. I went a head and fixed your math for you.

I ordered by the ph 2 classic sirloin plates, but they gave me a different plates when i pick them up ,

we were eating at Chili's three weeks ago and I got a Buffalo chicken salad. Got maybe a third ate and pulled a long hair out of my mouth from a bite of salad. Told the waitress and she looked and said she see's it.

she picks up my plate and takes it to the back and is gone for 5 or 10 min and comes back and says we are sorry. you don't get anything else they don't take anything off your bill but when you leave they tell you they are very sorry.

I think its about time to go somewhere else. SEEMS LIKE THEY JUST WANT YOUR MONEY AND DON'T CARE ABOUT THE CUSTOMER.

It took the two meals a while to be served and the Quesadillas were so hard you could not chew them. 77. To pay that I would have want to be able to chew my meal properly . I have eaten many times at chillis and never had a problem with my food.

I was very dissappointed . We ate at the Chillis in Gulfport, Ms (CrossRoads Mall) 39503.

We were dining at the Chili's at Grapevine Mills Mall in Grapevine Texas on 07/10/18. The hostess sat us at a dirty table and when I asked to go to another table, I was told "they'll come clean it, hold on".

Extremely unprofessional, especially since the establishment was only 1/2 full. The waitress was slow, forgot most of our order and never came back to our table once the food was dropped off. She was more concerned about waiting on the table of 7 than she was our table of 2.

The restaurant itself was VERY dirty. There was food, napkins, trash, etc all over the floors and I was disgusted eating there. My chicken was overcooked and was very tough, as was my sons. The mashed potatoes were cold and we the manager(s) were MIA.

I would have asked the manager to only charge us for the…

I want my $17.77 plus tax and $3.50 tip back for bad service, nasty not prepared right food and low quality and quantity of food. One of the wise experiences ever on June 29, 2018.

The server knew the food wasn’t right but served it to me because I guess I wasn’t white enough. I was going to let them get away with it but I cannot. Rochester Michigan service and resturant is horrible and unclean.

I started to call the health department on that location but I couldn’t find the number for Rochester Michigan location.

I got really sick. I was a horrible mess. I deserve to be compensated. I see why I have not been there since the 1980s.

Steak tough and could not chew, shrimp and chicken not grilled and look like it came out of a microwave pouch. Very little food but too many onions and…

My family and I visited your location in Bartlesville, Ok last night 6/26/18 . My main complaint is my children ordered the Cajun pasta with shrimp, and when the food arrived 30 min. Later the shrimp was raw and cold.

It had not been cooked at all, They had eaten a few bites and told me it tasted Funny, so I looked it over, after finally get our waitress to help us 15 min. later I ask to speak to the manager, She instantly noticed the shrimp was raw and even touched it and said it was cold.

She was very nice and took care of us. But I do not plan on taking a chance of getting a food illness from your restaurant. So I'm sorry to say you have most likely lost a family of 5.

Today May 12,2018 me , my daughter and sister went to Chili's in Slidell La, for an early dinner around 3:30 -3:45pm. We were seated promptly. But after that things went down hill for us. The first waitress said she would be right back but ever turn then she sent a black waitress to take our order but she was still waiting the table around us that was white people.

The new waitress took our drinks. appretizer and food orders. Its took 15 minute to drinks Then here come another waitress that was just coming on came to check on us she then went to see why i was taking sofor us to get our wings 45 minutes is way to long to be waiting on wings after she went back ww finally got wings then

the soups and salads which took 15 minutes then after all that we finally our entress 25 minutes later…

This is about the Chili's on Town Lake Parkway Woodstock Georgia IT IS RARE YOU GET AN ORDER RIGHT WHEN TAKE OUT TODAY WE GOT FAJAITAS AND LOW AND BEHOLD NO TORTILLAS OUR HAMBURGERS ARE SELDOM COOKED WELL DONE. THIS IS A CREW OF DUNDERHEADS AND THEY DONT CARE. INCOMPETENT

Let me first say that my husband and I frequent Chili’s quite often. Out of all places to eat we always find ourselves coming back to Chili’s fajitas and drinks. We always have a great experience and good atmosphere. This past week I placed a to go order for curbside pickup at your Livonia, Michigan Chili’s Resteraunt.

My son plays travel ball and the facility the team now uses is right down the road so I’m in the area 2 times a week. I decided to choose our old faithful. I was shocked that it was a 30 minute wait for pickup, but I wanted a good meal.

I placed my order and paid online for pickup. I arrived just a few minutes before my designated time of 7:31pm. Once I arrived I texted HERE and waited. I waited for 15 minutes and then decided to go inside because no one came out. To my…

Chilis by florida mall on sandlake dr. Bartender bad service

I will never go back to the Chili's in Auburndale Florida again. My husband took me there for my birthday on January 2nd, and our service started out with an off color joke. Then the gentleman told us that we would have 2 servers and introduced us to a young lady. Weird but OK.

He took our order for drinks, we got our food, and no one came back for 30 minutes to check on us. We wanted to order dessert, but the server walked by us without making eye contact and placed our bill on the table.

My husband had to get up and track down the server to get dessert to gho. That took a half hour. but he knew was my birthday and we definitely wanted more than one drink. I brushed this off as a lesson learned. great!

a cold chicken breast and nothing on it. A $50. loss for us. Shame on them.

The food was cold and the wait was long. We reserved for 16 people a week ahead. The manager James Bryant wasn't polite at all, he wanted to know what we expect was waiting 3 hours for our food. The kitchen manager stepped in and asked how could he help.

The server was very poor service and barely came back to the table; some of the orders was incorrect. Bryce Dreskin did apologize and made sure the orders was corrected.

if possible,please call me. mary g berrout 708) (921 - 8499 it will be better on phone thank you

Went in your Charlotte, NC University location today. We were seated after waiting 10 min, after being seated, no one would come serve our table. I advised the host twice, even after speaking with a manager who assured me he would get a waiter to our table never showed up.

I am very upset and disappointed in the way my family and I were treated and our experience. I expected better service. This is unacceptable!!

I went to the CHILI'S IN JENSEN BEACH #266 ON 2988 NW FEDERAL HIGHWAY , JENSEN BEACH FL 34957. I WAS THERE ON 11/26/17 AND PAID MY BILL AT 4:46 PM AND SAT AT TABLE 10. THE RECEIPT READS TABL 10/1 5/50033..

72, THERE WERE 3 ADULTS AND 6 CHILDREN AT THE TABLE,. MY GRANDSON HAD ORDERED THE KIDS MEAL GRILLED CHEESE, WHEN HE GOT IT THE BREAD AND CHEESE WAS SO HARD HE COULD NOT EVEN EAT IT. THEM MINE, I ORDERED A SIMPLE HAMBURGER WHEN IT CAME THE INSIDE WAS TOTALLY RED AND COLD.

I ASKED TO SPEAK WITH A MANGER AND HIS RESPONSE WAS WE EITHER SERVE IT WITH PINK [IT WASN'T PINK IT WAS RED. OR NO PINK. SO I SAID FINE, EVEN THOUGH I FIND THIS HARD TO BELIEVE, GIVE ME NO PINK.

WHEN IT CAME IT STILL HAD A LOT OF PINK IN IT, IT WASN'T EVEN MEDIUM WELL, IT WAS RARE.

ALSO THE MANAGERS EXCUSE WAS WE…

and i thought the idea of having a server assigned was so she could take your requests,not have the customer try to find a server that cares

i have been a loyal customer. Lately every time i order take out i keep missing getting what should be coming with my burger. I have called and express my disgust with the service and I guess it is not getting me anywhere. 32 pm.

I am no longer going to be a customer of yours and I will be letting my friends and family aware of the service your establishment produce.

well I got there was seated waited for 4 of us order drinks and waited awhile had to flag or server order coffee and beverages order dinner order hamburger with corn cob chicken salad chips guacamole and chicken pasta waited and waited try to get attention sever was busy never got the coffee and when finally got it after asking for it again and a refill he coffee was watered down asked for hot tea then

just bad service had to ask server for my corn instead of fries I received and hostess took the French fries finally got corn asked for a tea no tea for me to go no foam cups available to take with me and

finally got my kids mini molten just disappointed trying to have dinner with my mother and sister and nephew which is very hard to do at these time just hope that it would been better…

My husband and I and another couple stopped at the Chillis on Federal Highway in Jenson Beach, Fl. Three of us ordered different kinds of specialty salads, the fourth had a hamburger platter. This was at 4:00 in the afternoon.

They weren't busy and there was only one waitress, and as we were in no hurry, the wait didn't bother us. But, when the meals came out, all three salads were made with brown, wilted, soggy lettuce greens. None of us said anything at first to each other, but it was so bad, we brought it up to the waitress.

We told her, we would pay for it, but wanted the kitchen to know how very very bad it was. Before we even got home, we were cramping. I think I was the worst, as I was nauseated and cramping, and they just had the cramping.

I would never serve that kind of…

The hostess looked all stressed out as we waited for her ,she seated us, never said hi or welcome,just said it is going to be a wait,even though the place was empty, she was rude, all aggervated, she says my manager cut a whole bunch of waitresses,so you will have to wait there is only 1 waitresse

,Niagara Falls NY. Ordered Cajun Pasta with Chicken.

First bite told me the chicken was tough. Tried several more pieces that were equally unetable. I immediately told our server who apologized and said she would send the manager over. We had to ask two more times. Maybe 10-15 minutes later she finally came . I explained the problem.

In a not too friendly way she explained that chicken for this dish was baked making it tougher than the chicken in the fajita my husband ordered that was moist. She grabbed our dishes and said she was sorry I didn't enjoy my dinner and walked away.

We sat there with our mouths opened. I guess eating the tough chicken was my problem. I left the chicken and took the pasta home. Our server apologized to us and probably was surprised norhing more was done. We…

Was seating in the first booth in he bar. ) Asked for onion string on top of my burger, you don't have them. So I ordered a bowl of chicken enchi soup. The base was not what I expected. My husband the the smothered chic burrito, said it was ok.

I saw the manager 1 time, had hoped to say something in person. We were there at 3:15, I used my debit card. 01. Hope to hear from you

It is always too cold when we go to Chili's. So cold that it makes me ill. So cold that my fiancee's food is cold before he can eat it. We complain all the time. Yet it continues to be cold.

We go there multiple times a week but I refuse to go there any more because it is always cold.

Also, the food isn't that great & they're Ziosk seldom works. But it's how cold it is that has turned me off from this restaurant forever.

My family lives in Milwaukee WI visited the Chili's location on Miller PKWY. It was about 30 people in our party, we had one server/waiter to our table. Food came to our table cold, some people order the wing platter seemed more like an appetizer.

When we got our checks there were items on there that weren't order. I'm not sure what was going on 12/17/16 but the quality and quantity of the food was horrible.

On the evening of 19 November l916 at approximately 7:00 PM my party of three ate at Chili's in Fort Smith, AR. The service was good, but the food was terrible. We ordered three rib-eyes, the waiter came back and said they only had two. We changed our order.

When our dinner was served only one was a rib-eye and I do not know what the other one was, but it was not rib-eye. The over all worst meal they we have ever had at Chili's. We will not be going back to Chili's in Fort Smith, AR.

I saw what Chili's Grill & Bar corporation did to that veteran, taking his meal away because some hateful customer accused him not being a real vet. Shame on that manager. You guys should have made that manager publicly apologize to that vet personally, then firing him in front of him and the public.

Nothing we can do about that hateful customer of yours except pray he seeks help. I am not a vet but many in my family are, so I know many, many vets. I'm speaking for them and myself, we will never patronize any Chili's restaurants. That means forever.

Chili's Grill & Bar guys really dropped the ball on this despicable situation. Word of advise to your corporation heads, BET there are much more vets feeling this way all over this great country of ours. Goodbye.

I took my wife to dinner at the Chilis on Gibson in Albuquerque New Mexico. We walked in and were greeted promptly. The hostess sat us in a booth I sight of her station, gave us menus and said that our server will be with us shortly.

Fifteen minutes passed as we watched our server walk past us several times attending to one of the three tables that had customers. Not once did he acknowledge us, or bring us water! The hostess kept looking our way and I think she could have brought us water.

When the server decided to finally come to our table :20 minutes passed and he was very indifferent. We will never go to a chilis again! Terrible terrible service.

Just had your bacon grand burger, undoubtably the worst burger I have had in my 79+years. The burger was served at Fossil Creek #567. They are heating up the burgers in microwave oven making them so tuff that you can hardly cut into them with a steak knife. 00.

There is a reason why Chili's is dying. It's because of crappy service and days like today. I went on to watch the Euro 2016 finals in the bar. First, I asked for some red bull, but no energy drinks. What kind of bar has no energy drinks? Second, I ask for the game to be put on the television and they only put it on one in the corner. Are you joking? It's the euro finals and there is nothing else on to watch.

Third, I ask them to turn off the damn oldies music and put the sound from the game on. They say they can't, because the sound is broken. Broken! What good is the bar then? It's a damn sports bar and grill that doesn't care about sports. I really hope the CEO or somebody at corporate reads this. Please, if you want to be a family restaurant then shut down the bar. If you want to have…