Chime

I filed a dispute for several unauthorized transfers that happened at some point when I lost my google voice phone. No one from chime ever contacted me during the dispute to gather anymore information and they concluded there was no error, because of their mistake I am now out $500.

I cant speak with a customer service rep about my recent deposit....tried to use my card and it was DECLINED!!!!...IM AM NOT HAPPY....I WANT MY NOW!!!!!!!!!!!!!

WORST FUCKING BANK

Floor Manager David:3105568

Told me about waiting 3-5days for ACH. Tried showing signed agreement. I showed him it’s nothing in writing that I agreed to saying that. Then states chin will post into my account ACH once it is received it is deposited immediately.

Then tells me must hold 2-5 business days. I may loose a customer due to my funds not being in my account.

So where is it? If I loose this customer because you all want to hold my funds, you will be causing me injury and harm, as well as financial damages. He was extremely rude short did not know his information contradicted himself and offered 0 solutions or assistance. I want and expect him to be fired. Also I can not wait 3-5 business days for MY MONEY!

I need answers and for someone to contact me IMMEDIATELY. If this is not…

I tried to get stuff off amazon and the money got taken off and when it was time for amazon to take it off it got declined and now I am without the money that got taken off

I used my Chime visa card for the first time today by making a $300 cash deposit. It took three hours to process and put into my account which is ridiculous. I also have a netspend card and that takes 30 minutes to load onto my card.

I thought using Chime would be more beneficial since there are no fees and boy was I wrong. Then after using the card once, I tried again and it was declined. I tried to log into my account through the app and to check the balance and figure out what was wrong and it told me my account was suspended.

It also would not let me login to the account whatsoever. So now the money I deposited onto my card isn’t available to me and it can only be fixed by talking to a customer service representative which are not available 24/7.

So now I have to wait until tomorrow…

I cant get my account activated and eont pick up the phone

NO CUSTOMER SERVICES

Not being provided information about my account or disputing why it was being closed or being able to actually speak to a representative about a dispute that was previously placed.

If I could give zero stars I would! My home burned down January 21 and we lost everything. A GoFundMe page was created to help my family. I linked my Chime account to it. Wednesday the account was suspended. No one ever answers to resolve the situation.

I've sent them my ID, lease to the new place and copies of the GoFundme deposit notifications. I also sent the link to the news story. No one including 2 supervisors have been able to help. I even wrote to the CEO of Chime via Facebook and Twitter.

If you go through a crisis do not use Chime. They are holding my money and we are starving.

I would like to address the fact. I am unable to activate my card for the simple reason is. I cant finish the sign up part because my information has change since applying for the card and now that I have the card its telling me that cant activate for reason other than.

my phone number has change and address. oh and I forgot the password but unable to receive security code due to the fact my phone number has changed. You have my personal information now its telling me I cant open an account and no reason.

I am pretty sure this may be a good card and all but you need a actual person to help customers get through this process before you decide to cut them with no reason why.

I keep getting a call that shows my own number on caller ID. Then it starts a computer voice saying this is Microsoft and they are about to cancel my license because several foreign countries have taken control of my IP address. They want information so they can change it for me...

It irritates me that they use my own number. Is there anything I can do?

I tried calling to resolve but no luck..... what is my user name? I thought is was robwilli7023OUTLOOK.COM

I have been on the phone with your bank several times today. I have not been satisfied with the run around I've been given. I am going to file a law suite against chime bank today. It seems that nobody has a way to talk with a vice president or the president of this institution.

also, the customer service dept. lies about being able to see transactions that were denied. I have in my hand copies of all three attempts to pay T-Mobile for signing me up with this carrier. I have been lied to on many occasions by your staff this will stop today!

I asked to speak to a senior staff member in corp, headquarters your people refused to provide me with the phone number. My experience with chime bank today is grounds for a major law suite in the millions of dollars.

I am also contacting the feds…

I had a Chime account which i just started using on 02/04/19 by depositing $750 through WalMart (GDOT service member). i am not sure what happened, i tried to withdraw funds from ATM but not able to withdraw funds saying "your chime spending account is closed Please contact customer support specialist for more support" When i tried to call customer support specialist - automated voice will ask for your phone numer associated with your Chime account number when you enter your phone number it says "your account has been closed please contact 24x7 email service specialist' and hung up.

i just don't know why and what they are hiding. I needed money and my money is struct in the card. Please help me resolve this asap

This complaint is long and detailed. The phone # on my acct is 213 487-5403. I have a voice mail problem with one of your wireless internet modem. I purchased it on Sept. 1, 2018. t have experienced many problems and have turn in one modem for another.

still with NO VOICE MAIL CONNECTION. Again this problem has occurred frequently since Sept. 2018. I purchased the first item at one of your stores at Wilshire/Union in Los Angeles. Due to the many phone calls and problems , 2 weeks ago I went to another one of your offices to fix the problem.

He fixed a SIM card problem and said that the battery was bad on my phone. I came home and have since used two other phones to see if there is a phone problem. I still have no voicemail connection.

To say that I am angry is an understatement. I have…

Locked account immidiatly after trying to withdraw somw money from an atm bullshit company will be closing the account aftee i get access to my money

Chime by far has the worst employees I've ever dealt with.... They don't care, when you speak with them they never seem to ever have a solution to a problem they always sound like they don't want to be there.

(it's sad) You follow instructions and they give you the run around.... D. thats insane most companies you have to give that info to verify who your dealing with. I can honestly say I do not trust this company with my money the customer service is really bad the English of the employees are bad everything is just not up to pat like it should there's definitely a disconnect and

I don't like it especially when my money is involved also you guys don't seem to take notes another issue SMH!!!! After this month I will no longer bank with chime I'm over getting charged for using ATM's and…

My complaint is for days since you gave me this new Gmail account i had nothing but trouble and i have tried many way to get and still unable to get in it sucks, My old account has all of my email letters in there your so called New Gmail is crap as hell and now i have just one cell phone and you won't accept my number as for my Email address that once go to my old account i even shut out no thanks to you and

all i ever wanted was have my old Gmail account back, I have found out there other clients who are complaining about this issue as well, Your Google company is a the most untrustworthy you lied to us and still you refuses to respond in helping us now my Facebook was almost wiped as well you people can't even try to be nice , and i paid good money for my internet and

now you wasted…

I open an account with you guys Chime, with nothing more than a email address and a phone number. Now after I get a Visa card from you people and make a $200 deposit m. im reporting you people to the better business bureau and filing a law suit against Chime.

And when I finally do speak to a live person, you people won't give a name or location. Now I definitely know your bank is a fake and you people are scammer s

I tried to take money out of an ATM and it didn't dispense! They said that they can't dispute it until it's no longer pending. This is insanity. If the transaction fails, then it shouldn't take your money. I will no longer use ATMs with this card!

My chime card was stolen and I had it deactivated and now after ordering a new card ,the individual who stole my chime card was still able to use it recently.I reported it and filed a dispute form. I have not received my a response and now my linked account to my chime is in the negative. No one is telling me me anything in or doing anything.

I noticed that my account suddenly was in the negative although I monitor it religiously and always make sure that I have sufficient funds to cover all my transactions, both pending and anticipated.

I did a little math and realized that I'm missing exactly $311 from the account.

I used the bot on the app at first but that proved useless, so I called customer service. I landed in the hands of the dispute department, after a long argument (I am surprised that people can argue with simple math) I was told that I need to be transferred to the actual customer service department. After being transferred I was asked to verify my account details again! After going through the motions of verification for the second time and one more argument involving very simple math (3rd grade math) the…

Chime closed my account. OK. But i had 3 disputes and can not find my way to the LIVE person support because the automate system will not allow. I even had 2 returns that were sent over a month ago.

This company is HORRIBLE I email them and 3 days later get a response. Im so glad they closed my account I would have if they did not

IM SO TIRED OF YALL PLAYING WITH MY ACCOUNT AND MY MONEY THAT I DEPOSITED IN THERE

They suspended my account claiming suspicious activity. I been a long time member since 2015. Not too sure I trust them anymore with my money.

The banks that are supposed to be fee free, are charging me each and every month. the check service they promised to help pay bills doesn't work. No one responds to all the emails, and there is no way to contact someone a live representative for honest answers.

I received my card but it has no numbers. I reached out to chime Cust support and they wanted my photo I’d address ssn which I provided. Not able to login to chime using the app. Contacted chime again. They sent me a link to reset my password but it was supposed to give a reset link to my phone to change password which I never got the code.

This is a lot of issues when I haven’t even used the card

I have been trying to reach a live representative to speak to and have not had any luck! I had a direct deposit that did not go into my account. Unable to speak to a live person.

Account was close without give me my money!!!! I dnt want to dealings with this account just want my back!!

I have tried to get Chime to clear my account information from their systems and I have never been able to get this done. I don't know why. The say some third party company is in control of this process, but I can never get a straight answer from anyone.

I signed up for the Chime Card on or around 8/29/18 and requested that my job direct deposit my funds to the card. To this date I have not received my debt card, I spoke with an agent and the card was mailed out on 9/5/18 and stated it takes 7-10 business days and the 10 days is today 9/18/18, which my mail has already ran and the card was not delivered.

My money was deposited on the card on 9/12/18 and today is 9/19/18 and still no debt card and cannot use my funds or pay any of my bills that is or will be due. I thought this was going to be a good experience because I read so my good reviews about it but this has been a nightmare for me and not a good experience.

I had the supervisor order me a new card to only be told it can take another 7-10 business days and no way to Expedite the…

I have my own business i work at home thats all im asking to get my money

Try log in my account & it ask for password. I put it in & then it wants me to get code sent to my phone to show its me. Chime is too difficult. I should of just been able to just put my four digit number & that’s it. Too complicated

The funds posted in a short period of time. Immediately there after I send 3 Cash App payments to family members leaving more than half of my initial deposit in the account. Several hours later I attempted to withdraw cash at the ATM and my card was declined.

I went to a second ATM and my card was declined a second time. I then attempted to log on to my online account via the Chime App and a notice the my account was suspended appeared. There is no apparent reason for my account to be frozen or my being denied access to my hard earned money without warning nor notice.

I had friends with me who were relying on my ability to access cash rapidly.

Moreover, I was in a public place in the presence of several other patrons whom were shopping at the time. Extremely embarrassing. And to add…

I have submitted all the paperwork you need to re open my account. Danny Davis 01 31 84 ssn# 1794. WHY IS MY ACCOUNT NOT RE ACTIVATED.

I believe they have misplaced my deposit. they have no record of it and I know it was sent. Can you take care of that matter so no lawsuits will be filed. Thank you.

I had my tax refund split between two accounts. I received the deposit on my other account last week. Six days later and I have still not received route deposit to my chime bank account. I am unable to speak to a live person about this matter.

All I get automated voice messages when I call and bot responses to email and app messages. I will never deal with this bank again.

Chime has the worst customer service imaginable and their app has glitches in it. Their people will never admit to a mistake or that they are wrong. They really have an exalted view of themselves that is very very off the mark.

I spent 2 hours on hold and 3 1/2 hours on the phone before they finally did what I ask them. They do not respond to app requests so don't bother. My situation still isn't resolved.

My account was suspended because I changed my address. I couldnt verify my address because I am currently living with a family member but they did send their verification information. I was initially told 24-48 on 10-24 then told the same thing the next day.

After speaking with several team members and 3-4 supervisors and told that they could not unlock the accout only the support team could my problem is still persisting. It is now the 30Th and they have told me the same exact thing they have been telling since I started contacting customer service.

I am completely and utterly disappointed with their service.

I would give this company a zero star rating if I could. DO NOT go to Chime. Take your money somewhere else. I just received my chime card and activated it I have only had my card activated for 24 hours.

I deposited money on the card on Saturday I used my card on Saturday. I used my card Sunday afternoon literally go to use my card right after the 2nd purchase I made and I go to call in a payment to a bill that I have to pay and was told that my card was declined.

00 in that account and just used the card. There is no reason it should be declined. She ran it again and it still said declined. I go to log in to my account and I can't get in and it says that the account is closed.

I called customer service and they tell me my account is closed and I have to wait for an email explaining why…

I can't access my account number and routing number because I forgot it but I'm trying to transfer to a other Ban corporate banking to were I can transfer to other card

Their phone number is too hard to find in the search engines and using the mobile phone. I have called the wrong number several times and gotten a company that sells church bells called Chime Master. It is very frustrating, not to mention embarrassing when I have called the wrong number more than once!

Chime customer service representative's are so rude. I have never dealt with such ignorance in my life. I filed a dispute for fraudulent activity on my account and they did absolutely nothing. Spoke with a manager by the name of Frank and he was rude as well they denied my claim and pretty much just said deal with it and wait 90 days after telling me I was approved for a provisional credit.

I wouldn't recommended chime to an animal they suck.

The customer service representatives are so rude they hang up in your face and can never help when I ask for a manager they never get on the line I sat on hold a entire hour waiting.

Chime billing department blocked my card and suspended my account. I'm an army veteran who receives disability this is my only account. I've been contacting them for about a week they telling me to contact Bancorp. Bancorp is telling me to contact chime I've been without money for a week. I have kids I have to take care of bills I have to pay.

I tried swiping my card to pay for daycare to find that my card was suspended. To top it all off corporate doesn't make or receive phone calls so meanwhile while they hold your money hostage you just have to wait for them to respond back to you. I've been with them since they first opened have given them over 200k since I first started and this is how they repay me. They've just lost a customer in me and I'd advise anyone to deal with another…

Thanks for let me know about those crooks & disrespectful people. I was think about open a account with Chime customer service but when I hear about the negative comments about those delinquent people. I'm thinking I'd be even crazy to try open anything with them thank for you comments.

It's been three different occasions that I used an ATM and the money didn't dispense! I use other cards at these machines for the last two years, but only Chime card does this! An error on the transaction, but no error on the withdrawal from the actual account. I'm suspicious of these transaction errors that still pull your money. Wake up folks we are allowing these companies and ATM companies take advantage of us.

The Chime service representative spoke with today literally lied! They give you the run around! Any banking entity can release your funds, but they have become lackadaisical and they benefit from these temporary lost transactions! Image you had 1000 people's money stuck in your account for two days! I'm switching cards.

I changed a transaction online and it did not go through. I looked on their website for an address but did not find one. What kind of legitimate company does not list their address on their corporate website? It really concerns me now that I am banking with a place without an address.

It's not even a physical location.

I was told by your Twitter account to email you about my complaint with Chime. Well one day I purchased $5 in gas, the next stop is an ATM to get some money. My account balance was $100 less all of a sudden. I look my transactions and I don't see where $100 was gone, but it was gone. I tried to call Chime and it was after 7pm so Chime was closed for the night, they do not have 24/7 customer service. I email them my problem, but at this point I am screwed (pardon the language).

I am an Uber driver and this occurred on Friday. My account had hardly any money in it so I lost out on a weekends worth of work for Uber which is usually around $300-$400 and I still did not know why there waS money missing out of my account. Chime FINALLY got back to me through their messaging system on their app.…