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Circle K

1.0
604 complaints

Address

255 E. Rincon Suite #119 Corona, CA 92879

The overwhelming majority of complaints involve rude, unprofessional, and disrespectful employee behavior, with staff members cursing at customers, refusing service, and showing poor attitudes. Customer service failures are pervasive, including clerks being on personal phones, ignoring customers, and failing to assist with basic requests. Additional serious issues include allegations of racism, discrimination, substance abuse on property, and unsafe store conditions.

Common Issues

68% (71)
rudedisrespectfulunprofessional
54% (57)
refused servicewouldn't helpignored
26% (27)
racistdiscriminationdisability
18% (19)
overchargedrefundcard error
16% (17)
filthyrestroomstinks

Complaints

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Keyshia Jones

Oct 24, 2022
0

I was in one of your stores and I heard I guess she was a manager or something talking to another worker in a red shirt really disrespectfully and it made me not want to get anything out of that store I felt so disgusted like is this how they treat there works something needs to be done at that location in Bryon Ga that African American female doesn't know how to represent a company I think I heard someone call her Towanda or something if you all need more info email me please this has to stop

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Sterling L Sauve

Oct 23, 2022
0

We were called racist honkeys by Lawanda and Tina from the Circle K on Telegraph Rd. In St Louis Missouri . After they refused to take our Circle K easy pay card they slammed it back on the table at us and yelled next.

Motioning with their hands for the next customer. " I've never been so disrespected as a customer. This is unexceptable.

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Thomas NIelsen

Oct 20, 2022
0

I have been a loyal Circle K customer since the intro the the fresh ground coffee machines. I go mainly to the store at 900 S Bell Blvd, Cedar Park, TX 78613. About a month ago a self service checkout kiosk was installed.

It does nothing but slow things down and tork me off. If I wanted to work for Circle K I would have put in an application and got my pay check. Whoever thought this was a good idea should be fired.

Much more of this and I will be forced to find a quick trip on route or one of the 3 7-11's People who work there are great and trying to make this monster run but it won't even scan a muffin. Trash!!!!! Signed......

I guess I"m not married to fresh ground coffee!!!!

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Gloria Zollman

Oct 20, 2022
0

My complaint is the Easy Pay card.I never get my 10 cents off.I don't think the employees know how to run the card.I don't like to call names but some of your employees are not to smart.Everytime I put money on my card.I never get 10 cents off.I end up going back in the store a couple times.They still don't get it right.If we can't save the money what's the purpose of the cards.

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Sherry stone

Oct 20, 2022
0

I watched the Manger curse the assistant Manger out in front of customers and made her cry

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Melinda Hays

Oct 15, 2022
0

Store10537 Mathis Tx. Stopped this morning and the bathrooms were appalling & discusting. Trash in all stalls over flowing & handicap stall clogged with a full tool of paper. Mirrors & sinks were not clean. Absolutely gross! I will not be returning to this location

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Amy Griffin

Oct 14, 2022
0

Bathrooms were very nasty this morning and the coffee area was not clean and things were out of stock in coffee area. Bathrooms were not clean. Out of toilet paper, toilets clogged and trash was all over the floor.

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rich Braun

Oct 11, 2022
0

I often visit the circle k store at 340 east lanier ave. fayetteville ga. and there is an older black man who harasses customers telling them he is homeless and needs money for food but I seen him take the money and buy beer and

telling the employees there that he has a home to live in and I also was told by an elderly lady that he scares her when he approaches her to beg

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Marcus Pierce

Oct 10, 2022
0

I stop at a circle k just about every day. Well today may be my last. I went in to the store to get what I get everyday that adds up to about 40 dollars a day. I got 4 packs of cigarettes and wasn't offended my discount I alway get buying Marlboro.

And 2 2liter cokes and a protein drink. Well the guy waiting on me had to ask me twice what I needed due to having ear buds in his ears. And after I paid he just stood there so I had to ask for a bag, then had to bag it my self.

I said thank you and he just walked off. You know I normally don't complain I just go on about my day, but to day this just got me! They are to busy on their phones or just don't care and I've had enough.

It's bad enough this world is like it is. And people wonder why. Thanks !

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Sara Lewis

Oct 7, 2022
0

Just left from this location young lady that is currently as we speak making this complaints there I purchased pepperoni tornadoes and it wasn't even the same product the product was switched in there and sold that lets me know that their product had been there all day I go in to return them she was very rude and standing behind the counter and sucking her thumb and handling money and other customers merchandise she was very unprofessional and very rude

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Roxanne

Oct 6, 2022
0

Circle K on Southern and Stapley cashier Norma super rude no customer service I’ve dealt with her three times. I’ve actually been in your store three times in one year and I always seem to get her. She definitely needs some customer training skills.

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Jennifer

Oct 5, 2022
0

I’m so done with coming to this store. The store 10880 north beach st. The slowest damn service. Oh my goodness. The workers are always making you wait instead of checking you out. They don’t acknowledge you and the manager is the worst.

She’s never at the counter. I so hate this store. I will never go to another circle k.

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Jennifer

Oct 5, 2022
0

I’m so done with coming to this store. The store 10880 north beach st. The slowest damn service. Oh my goodness. The workers are always making you wait instead of checking you out. They don’t acknowledge you and the manager is the worst.

She’s never at the counter. I so hate this store. I will never go to another circle k.

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Steven Jisr

Oct 4, 2022
0

Went into store located at 4440 N. , Scottsdale AZ. 85251 to get a coffee. Everything went ok when purchasing, other than they never ask whether you have the sip n save deal or not and just ring up as purchase automatically(this occurs at all the stores).

problem is that when olacing into cup holder, you basically have to hold cup from top. Unfortunately, eventhough i have been cautious, the cup still managed to calapse and i ended up losing entire cup of super hot coffee onto my hand and drivers seat, from which i had to spend significant time cleaning up.

When i went back into store, i explained the issue to clerk Sue and mentioned that it has been an ongoing issue and that they should notify corporate about it and that i might even stop getting my coffee here abd get it from QT from…

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John Doe

Oct 2, 2022
0

I go on a regular basis to the Circle K located at 340 E Lanier Ave. Fayetteville Ga. and there's an older black man begging for money from customers he tells people he is homeless and I found out that he is not homeless and this is becoming an unpleasant for me and others who go to this Circle K store.

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AISHA L KENNEDY

Sep 29, 2022
0

I'm writing is complaint today because my name is Aisha Kennedy and I'm writing this complaint today on an employee at Circle K in Kingsburg named Sherry who originally I got into an argument with one morning while I purchasing my coffee and cigarettes before I went to work as I have been doing at this store for the last 10 years..

I'm at this point I want to go purchase a coffee and a pack of cigarettes I only had $100 on me at which point Cherry snatched the money out of my hand and told me they did not have change to break a hundred she didn't snatch my cigarettes and through my money back at me and told me she doesn't know what to tell me..

at which time I've been told her she did not have to be rude and snatched my cigarettes out of my hand at which point I don't know if she was…

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Reginald Bernard Way

Sep 19, 2022
0

Your employee use a knife and puncture my tire on my Cadillac escalade, also had my vehicle towed after the manager gave me permission to leave it there till the next morning, I live 2 minutes from the store, it had a gas Leake and was part on the side in the dirt away from customers.

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Ms B

Sep 19, 2022
0

Live in Bessemer Alabama. Why was the gas station on 9th avenue closed on Sunday afternoon. With two employees. Anyway maybe it was one and a friend. I get it when you have to go to restroom. But to close it so you can come outside and smoke is ridiculous.

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Keith Williford

Sep 18, 2022
0

At 3:30 this morning I went into your store on Highway 292 in Vidalia Georgia the clerk had the radio so loud it was impossible for her to even hear me standing in front of her

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Rebekah Brawner

Sep 17, 2022
0

I went to the location at 3011 e. Bell Rd, Phoenix az 85032 and I got the sweetened black tea at the fountain drink area. It made me very sick and I've been vomiting all day now. I think the container that dispenses the tea is contaminated and hasn't been cleaned out in a while.

It's my son's 16th birthday and I had a huge party and I got him a car. Now I can't be there, my elderly mother has to host it. Very upsetting.

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Mack Jones

Sep 14, 2022
0

Store Marrietta blv Atlanta ga circle k 2 very nasty disrespectful clerks ever , cussing all because I wanted to play numbers told me to go some where else call my wife a bitch! They need to be fired!

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M Dwyer

Sep 3, 2022
0

The numbers on my receipt for Circle K-Shell are12477799006. Circle K 2720828 10329 Park Rd, Charlotte NC 28210. I went into your store to buy 2 packs of Traffic cigarettes and 1 $3 Powerball ticket as well as 3-$1 NC Cash 5 tickets.

The young gentleman named Michael (very nice by the way) said that I owed $24 dollars for my lottery tickets (it should have been $6) when I mentioned that amount was incorrect, he said he printed out too many tickets by mistake. I told him I would by them all, no problem (I hadn't been handed the tickets yet at this point.

He recounted the ticket cost (I still hadn't been able to see or add them myself yet) and said it was $15. He then said he would have to ring up the cigarettes and lottery seperately. No problem. I paid both with my debit card and asked…

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William Babb

Sep 1, 2022
0

The store located at 17671 Grand Ave. Lake Elsinore CA, is disgusting inside and out. Inside the floors are not clean, the drink station is sticky and filthy. Your store is not stocked with any goods. The night time employees are under the influence of some kind of drugs.

You can buy drugs from this store as well. The homeless are taking over the side parking lot and smells like urine and stool. This is by far the worst circle k I have been to. If you need photo evidence please feel free to contact me. Thank you.

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William R Kania

Aug 30, 2022
0

Harassment from one of the employees to my girlfriend and threats outside and in while she works. Her name is Shelby that works in Springfield il on Stevenson Dr. She has been fired there before for stealing money from the register and drinks.

She got her job back from er friend who's now the Manger there and has hired her back. She has a list of crimes in court for stealing and I'll be reporting to the police bout these messages also while she drives with no license or license plates.

My girlfriend will be also involving the police cuz this is ridiculous cuz she can't do her

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Amber Turner

Aug 25, 2022
0

On August 21st 2022 I was burned by coffee inside of the store the employees including the main manager acted as if I was a burden instead of seeing to my needs or if I needed any help obviously it burned very badly when I screamed out from the pain.

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Danielle King

Aug 21, 2022
0

I was at Circle K 5904 St Louis Road in Belleville IL to play lottery on Saturday 8/20/2022. The store does not have a designated place to fill lottery cards so I was filling out playslip by brownie display, as I finished I threw my phone and keys in my purse to proceed to checkout when a female employee comments "I saw what you did but

I'm going to let it slide" I'm looking around and another customer asked who she was talking about and she POINTED at me. I said what are you talking about I didn't steal anything. Pissed. I waited and got the same employee.

I told her I'm in here all the time, you shouldn't say things like that. Her rude ass didn't even apologize. The manager wasn't there this morning, but doesn't matter. I'm going to the media and seeking counsel.

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Jin ja

Aug 20, 2022
0

What is the deal with Circle K Gift cards. None of the stores I have been to take their own gift cards. Seriously, this makes no sense at all!! I can buy a Walmart, McDonalds, Target gift card and use it at any store so why is this gift card limited on where you can use it?

Why would you have Walgreens near my house sell these gift cards when I can’t use it at any of the Circle K ‘s within a 10 mile radius of me? Buyers beware, this is a useless purchase when the majority of Circle K stores don’t accept them.

Complained to Circle K Complaints Department and heard absolutely nothing back. Doesn’t sound like a company that cares about its patrons.

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Ken boutwell

Aug 18, 2022
0

My complaint is with the circle k in Hamilton Georgia with the clerk that works in the evening an older woman my wife and I spend a lot of money in that store every week that woman had her nerve to raise her voice to me and I'm a paying customer because she was too stupid to understand what I wanted and I buy the same thing everyday I will not spend another time in a circle k ever that store is sorry managed IT never has stock you got an employee such as that older woman that has no customer service skills whatsoever she's got an attitude she needs a good attitude adjustment

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Shawn

Aug 15, 2022
0

1015 E innes st Salisbury NC Very rude manager she try to charge me $1.49 for empty cup with my coffee!!

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Shane Dennis

Aug 14, 2022
0

I live in Page Arizona and they just built a new Circle K here.. It has been open just a few months and already it is dirty. We met the new "manager" I use that term loosely.... Yadda yadda yadda.... whatever..

But every time I go in the stor the floors are a mess, dirty and sticky. They never sweep and mop. The soda station is ALWAYS out of cups and ice everywhere and super sticky floor. The checkout line is crazy long and usually only 1 or 2 registers open while the "MANAGER" sits at her desk on the computer and never opens a register to help with the line..

she will just ignore it.. I stood in line for 15 minutes one day.. Line crazy long and only 1 register open while she just sat at the…

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Carmen Negion

Aug 13, 2022
0

49. 59, I got upet, they lied to me. This morning I went in store, They told me Don't come back. I have make right things. They are wrong! I can suit them for cheat price. 49. I want you take investigation against them.

If not I will testify against them in court. at East Franklin Blvd Gastonia NC 20854. Please give me other chance , come in store get a copy every morning. It is a dismrimation me.

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Xavier Williams

Aug 11, 2022
0

I walked in the circle k store around 6:20 am this morning 8/11/2022 address 811 lake Bradford Rd Tallahassee FL they're were no greetings no one said good morning but the customer that came in before and after me the employees greeted them but not me. They're were no signs up saying that the store doesn't take any bills over 50 dollars.

I get to the register with my 100 dollar bill and the employee was going back and forth with me saying she shouldn't give me change for my 100 dollar bill I better shut up before she doesn't give me my change. She was very rude a black female.

She supposed to have put up a sign to let the customer know so I can be aware of the situation she didn't do that she was very rude and needs to be replaced i am a combat veteran I shouldn't be talked to like that…

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Bob

Aug 10, 2022
0

Cashier margarita was extremely rude and discourteous. She questioned why I went to the cooler to grab another item. She continued to be disruptive and discourteous towards me and, while throwing my money back at me and telling me to leave the store.

I did nothing more than ask her why it was a problem if I selected another product from the cooler. She needs to be terminated imediately or you guys will lose lots of business. Please check your footage on the camera between 6:15pm and 6:35pm at your case rd location located in zip code 92570.

I had a rough day and lost a loved one today and this made my day that much worse.

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Rick

Aug 8, 2022
0

I WENT TO THE CIRCLE ON OLD ST LOUIS ROAD AND FRANK SCOTT PARKWAY AND THE DIET DEW AT THE FOUNTAIN WAS OUT OF SODA. I NOTIFIED THE BLACK GENTLEMAN ON DUTY WHO WAS DOING ABSOLUTELY NOTHING BUT PLAYING ON HIS PHONE AND THERE WAS ANOTHER BLACK LADY WORKING TOO, SHE WAS CHECKING OUT CUSTOMER AT HER REGISTER.

THIS GUY ACTED AS IF I DID NOT SAY A WORD TO HIM, HE NODDED WHEN I TOLD HIM ABOUT THE SODA BEING OUT. I WAITED FOR A FEW MINUTES I WAS NOT SURE IF HE WAS GOING TO CHANGE OR WHAT HE WAS DOING, SO I WENT BACK UP TO HIM AND LET HIM KNOW THE SODA IS STILL OUT AND HE SAID HE KNOWS AND DID NOTHING AT ALL.

I WILL NEVER GO BACK, IHAVE A CIRCLE K CARD AND USE MY SIP N SAVE AND BUY MY GAS AT CIRCLE K USING MY CARD. IF THIS IS THE NEW NORM AND CIRCLE K IS GOING TO LET THEIR EMPLOYEES TREAT…

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Greg Howard

Aug 7, 2022
0

Every time I go into the store they're always out of something or something's bad I have bought milk from there and it's been bad numerous times salads are bad I got one now and it's bad and it's pissing me off because every time I go in there they never have anything nobody knows how to do nothing there there's hot dogs no buns why would you put hot dogs on a grill if you have no buns to sell them it doesn't make any sense please find workers that have sense I'm tired of wasting my money they Apopka store McCormick Road

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Britt

Aug 7, 2022
0

I renewed my sip and save program July 27, I see the charge in my bank statement, however, since then they have been telling me that I need to re-enroll. The 3 employees at the store have been giving me the coffee without using my phone number, since they can’t fix it and the manager hasn’t been available.

I finally was able to speak with manager, which apparently has fixed. But yesterday didn’t work. She has told me that maybe I put my wrong phone number. This morning manager was there and I explained the problem for the millionth time, and she said it’s fine, I walked away and my husband was in-line behind me, as she said:GET THE FUCK OUT OF HERE.

I’m not asking for anything I didn’t pay, but it seems to me that they are running a scam at your store.

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Megan b.

Aug 7, 2022
0

Employee: Bertha. Please let her go. Awful customer service. Terrible employee. This place is my go too local convince store. Every time I walk in this place I cringe when I see Bertha.... other wise it's a normal enjoyful experience other than when Bertha is there.... 509 main st. Lumberton tx 77657.

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Anonymous

Aug 4, 2022
0

Tonight I went into the gas station to get a drink and I grabbed a coffee cup to get a soda because I didn't want such a big drink and when I went to pay I had only brought my EBT card in and so I paid for the items I got and went to go to leave and the lady behind the cashier said excuse me aren't you going to pay for your drink and

I tried explain to her that I got in the coffee cup but it's a soda because I just wanted a smaller cup and she refused to work for me and screamed thet j made her job so fucking hard .

33 so I set the drink down and I went to go outside to get the cash as I got outside the store she comes behind me and throws the drink all over me and my backside also my truck. I am livid.

My windshield is now covered in soda and I can't see out of it. Not only that but…

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Shannon walker

Aug 3, 2022
0

I've bought gift cards and no one in California honors them.

Why does this site give an A+ BBB rating? Circle K is not affiliated.

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Anngena Magee

Aug 3, 2022
0

I enjoyed working at Circle K at the time of a new manager came in and I feel that she’s has been picking on me since day one and then she went up and beyond to out to embarrass me in front of all my employees and I feel like somethings should’ve been private between me and her but she feel that it was right to put things out in the open and

I feel that it was wrong I have pictures or with things that she was doing around the store in the office for other employees to notice and I feel that that was not right

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Anonymous

Aug 3, 2022
0

I went into circle k in etowah tn and there was a cashier working while taking care of her baby.This place is not a daycare. I shouldn't be rung up while she is holding her baby. And from what I was told the store manager approved it.

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Nazan Gursakal

Aug 2, 2022
0

1720 Whitten Rd. Memphis,TN 38134 Awful customer service, cashier refused to take coins because her nails will be harmed, same cashier refused to check me out, today August 1st at around 9.30-10 pm same cashier lied that circle K does not carry some lottery stuff, although they are present near the cash register, she is rude, unfriendly , and she repeats acting like that whenever I go there, shame on her.

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Angelita De La Torre

Jul 31, 2022
0

They close anytime at random times during the day........ your company is the only one loosing money ..... I really hope you can fix this.....

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John

Jul 30, 2022
0

Poor weekend management line out the door only one cashier while the other two people walk around and straight stuff up ridiculous

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Cris Baker

Jul 28, 2022
0

Your 3rd manager is really nasty to her customers once I took 5 lotto banks to fill out and she gave me a hassle about why I needed 5,and last night I went to get cigs and she locked the door in face,and yet another time she gave me grief because I have a Crack in my license We've been patronizing this store for over 20 years and won't be going back till this bitch is gone or ever@

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Melissa Kowalski

Jul 27, 2022
0

I work at a sotoe in Sioux Falls South Dakota overnights. I was verbally abused/attacwd by a coworker of mine but the night did nothing about it & actually kind of laughed about it. Then, the night manager changed my schedule without me knowing about it at all.

I've also been sick due to some health issues & the night manager, Shirley, told me that I've got to choose, my health or keeping my job if I'm sick anymore, but she let's the other two overnight people do what they want, work when they want to, etc. Me, sheaves do everything that has to be done.

PLEASE HELP ME OUT WITH THIS!!! I'd also like a store transfer.

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Josh Zellner

Jul 25, 2022
0

901 avenue pico employee was rude treated to fight me all over me helping him find what chewing tobacco I wanted . He told me “get it myself “ then the great manager stepped in calmed the situation down then when her tried his back.

This employee told me he wanted yo beat me up in a whisper . I’m filling this not on the manager but the employee that treated me under his breath . I feel treated at this location and will never go back !

I will be posting this on ever platform I can so people can understand what employee they are hiring at this location. This is not my 1st encounter with this employee with the same threats! Location is 901 avenue pico time 2:45pm on July 25 2022.

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LISA M DAVIS

Jul 25, 2022
0

I've been going to the same Circle K for over 20 years I live three blocks from there then they want to hire Misty aaragonn at the Circle K down the road from my house this woman has done nothing but harass my entire family my children me my husband my niece she had my niece falsely arrested and she's trying to get her trespass from the store just because she doesn't like her the main boss from the other Circle K warned the boss from The Rock Island Circle K that she was a lot of drama and

she is and it's ridiculous that I have to go to Allsup's now because I can't even go to Circle K 3 blocks from my house after drive out of my way just to keep from dealing with drama should have never hired this lady she is a grief causing drama field drama starter. And she is going to cause trouble in…

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Louanna Ortega

Jul 23, 2022
0

, and I always go into the circle k at 2001 menaul, and everyone that works there had been very nice, and professional to me. This girl started working there a couple of weeks ago, and when I went in she was a little rude but I let it go and I didn't say anything, well I went in today and

she was so rude and Sassy I could not believe it, I wanted a receipt she said she couldn't give me a receipt because there was no ink in the machine, I said well how are you going to ring up anybody else if you have no ink, and she started saying why are you giving me a hard time and I was not giving her a hard time I just wanted my receipt, she then went on to say that I was a weirdo and

for me to leave the store, I was appalled I was so embarrassed, I could not believe that she even said that. Now I…

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Sharonna

Jul 19, 2022
0

00 and asked him to put the change from the gum on pump 9 . 75 went into my tank . The pump stopped and said the limit was reached . I went back into the store to tell the young man that I didn’t get all of my gas .

He insisted I did and that I must’ve paid with a card . I proceeded to tell him that I just came in the store not even 2 mins ago and that he knows I handed him cash . I believe he pocketed the rest of the money !!!!!

Happened in Akron OH Hawkins St .

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