Comfort Inn

We also stayed at the Hummelston, PA Comfort Suites 2/28/16- Member Act #EXN28231 and #EXN6274 Both under my husband's name. Your company's promo at that time in March stated stay 2 nights and earn 1 free night. Upon checking out I inquired about the procedure to obtain the free night stay promotion. I was informed that it would be thru customer service.

1. On May 30, 2016 called customer service 888-770-6800 on hold for 7 minutes and was told by Rick that it would take 3 -5 business days. 2. On June 15, 2016 I called customer service (same #) on hold for 9 minutes and at 2:07 PM was told by John that we were definitely qualified for the free night promotion but stated he had to speak to my husband Edward due to the charge being on his Discover card. Ed was not home at the time. 3. On…

Exchanged rooms w/son to get non-smoking. Ours:333;David's:343. Room not ready by 5:30pm. Maid in room left cut toe nail; blue toothpaste: etc. on floor: white toothpaste in sink; red ? spill on toilet. Had to remind her re rice crumbs piled on rug! not received.

After 9pm 5/14 noticed no coffee cups & ask for coffee again. " Very understaffed. All rooms booked. Can't believe they had NO backup help. Rooms were mostly sold out by March.

We stayed in the Comfort Inn in Franklin, In on April 30 Saturday night. The first room we were put in was a no smoking room and reeked of smoke. The carpet was dirty was not swept, the fitted sheets did not fit the bed, the bathroom had toilet paper on the floor.

They have us a new room was better but we felt still not very clean still issues with the sheets and the shower curtain had black looked like mold on it. Staff member was strange had a big hole in her shirt did not look professional at all!!! Not a great experience.

00 was definitely not worth it. Not happy with that Comfort Inn.

I was charged $336 for smoking in a room when I do not smoke the lady was very rude and disrespectful I told her I don't smoke and she said they had video proof I asked for the proof and she hung up the phone i am very up set and never been treated so horrible when I booked the room it said smoking room so I told her maybe someone before me smoked and

she proceeds to yell at me and tell me they have proof I want my money back and this is unprofessional and wrong to get treated like I did.

The only real problem that we had was the breakfast. It was very skimpy. There was not much to choose from and what there was didn't look real pleasing to eat.

I recently had a workers comp hearing held at the local Comfort Inn. Imagine my surprise when the next day someone approached me about the hearing. They knew time place attorney etc. The only one who knew was my attorney and husband.

The person who approached me heard it from a coworker who's daughter works at the Comfort Inn and makes the arraignments for these hearings. If you do not have a policy on privacy in place maybe you could put one in place to avoid future customer complaints.

This is not the first time things have been told from this hotel but it is the first time I have been involved.

On a recent trip to the east coast, I reserved a room at a Comfort Inn in Trois Rivieres QC approx. 5 days prior to our overnight stay of July 29 2015. When I reserved I stated that I wanted a pet friendly room for 2 adults and 2 dogs. There appeared to be no problems and I was given a price of $109.99 plus taxes and at this time I did confirm that this was indeed the cost. This reservation was made directly with this hotel. When we arrived at the Comfort Inn after a long drive to register I was informed that there was a $25.00 charge for each dog for a total of $50.OO!

I was also informed that they only allow 1 dog per room but would make an exception--none of which was I informed at the time of reservation. With very little alternatives at this point in our trip we grudgingly accepted…

We stayed at the Comfort Inn on Chestnut Ridge Road in Grantsville, MD. At check in I asked Lori (who never cracked a smile) for a quiet room. She said all the rooms were quiet. She seemed offended, so I explained I meant a room not facing traffic. She still seemed irritated.

She put us in a room with a light right outside shining into our room. The shades did not close. The room smelled of mildew.

However, the room was very clean. It was especially irritating to us as we opted for Comfort Inn over a much cheaper Motel 8 down the road because of your reputation.

There was a piece of metal standing about an inch away from the bottom of bed at the Comfort Inn. You couldn't see it because it was covered by the bed skirt. Walking by the bed my ankle slam into it.

I was in a lot of pain; it was swollen, bruised and it bleed a little. The previous day my daughter hit her leg on it at the time we didn't know it was the same piece of metal I hit.

When I checked out I told the front desk, she took my information down and said the manager would call me the next day. I waited 4 days and still no call, so I called. The manager apologized and said they could give me 20% off my bill.

To me that feels like a slap in the face for the pain I went through. For something that should have been caught by housekeeping when making bed and cleaning room or should of…

Comfort Inn was one of the best place to lodge in for tours along with family. User friendly services, broad rooms, free internet, free breakfast, cozy beds and lot many on the floor for visitors in Comfort Inn. If you are regular visitor, you can earn points, redeem for great rewards at any time in Comfort Inn.

Welcoming Rooms, Kids oriented services, game places, easy payment modes, online reservations are always available in Comfort Inn. I really thank for Comfort Inn's hospitality in my last trip with my family.