Credit Karma

I’ve been back and forth for months with credit karma about my refund from my taxes they sent it to and old address and now giving me trouble with reissuing it to the right address. I’ve asked them to cancel it because turbo tax said they would reissue directly to me but they won’t do that either it’s crazy to have to fight for your own money. Horrible customer service.

In order to change information on the account, one must upload proof of identification.

However, to bypass this proof, all one needs to do is request the account be deleted and restart it. With a little social engineering and hacking, one could easily bypass their security procedures for any account. When I attempted to communicate this flaw to them, customer service did not seem to understand nor care.

I was given half assed, pre-written replies that were less helpful than if an AI were responding, and not a single person there tried to validate my concerns. Considering that Credit Karma holds SSN information, you would think they would take this flaw a little more seriously.

Credit Karma advertises and supports predatory lenders. I was pre-qualified for a $21,500 loan at 14%—fast funding. After they made a credit inquiry—which was a big hit to my report—I was offered $13,000 at 34%!

Run from these people! Cancel your account! There are other reputable businesses that offer honest, valuable services!

My complaint is you guys dont stay updated with my credit history you show all my credit cards are not paid they have been totally paid off for awhile now and you still show there not along with loans I had that also have been paid off for sometime I would like my credit if your gonna show it to be correct on what its showing I complained before and you guys dropped my rating a few days later please correct my information

85 due to the fee for online payment. The agent at credit karma insist that I had to disable my card ending in 2127 and they would send me a new card that I did not agree to. The electric company PSO/AEP BIL MATRIX has been trying to send the funds back however the can ONLY send the funds to the card ending in 2127 which is the card the agent disabled.

The funds are now just sitting in the air and credit karma can see that the company has been trying to send the funds back. I tried to file a dispute with credit karma so the funds can go back to my new card but the agents says the same thing over and over about a duplicate charge.

I have attached whee it shows the company trying to return the funds however it's to a card that is no longer active. I just want my funds issues back to my new…

I opened this account back in Feb and never gotten the card and now they dont want to help me get my money back that someone used .

Hi, I'm a credit karma, card holder (Checking Account) which gets money deposit from one of my jobs bi-weekly. I call customer service April 7, 2023, to complain about money that was taken from my account on April 7, 2023.

the first customer service rep was very rude with broken-English and talk really fast, so I ask to speak with another supervisor. He got mad and hung up the phone with out resolving the issue. So I called back and ask to speak with a supervisor.

92 will be return in 2 to 3 business days. Today 4/12/2023 I call back 3 times, all three times the customer rep, where unknowledgeable and very rude. Two supervisor that i spoke with I still haven't gotten my issue resolve.

Credit Karma, you need to do better with the people you hire to represent your company. I will be…

I have been getting the run around for several weeks about my income tax refund. I been given the same script by Credit Karma each time that I have inquired about my refund. After several weeks of we are sorry but we have not received any funds from IRS, I called and talked to a representative of the Internal Revenue Service today 3/28/2023.

We verified the routing number and account numbers that the funds were sent to by the IRS on 3/1/2023 to the authorized Credit Karma Bank. They don't have the funds and according to Credit Karma neither do they. Where is the money. Respectfully, Pastor John E. Chalmers Jr

So i have the credit karma debit card and i was getting money sent to me by my mother who sent it from cash app well before she sent the money i changed my phone "device" and the phone number # the amount sent is 4,000 now credit karma has asked me twice to verify my identity i have twice they have me 24 to 48 hours to regain access to my account its literally been over a week and

i can't even log into my account from the app i feel like I'm being robbed I've even alerted the local police to look into the matter as well because I'm not understanding why i can't access my very own money after verifying my identity of who i am twice and that consisted of sending copies of my ID front and back twice social front and back twice and of course i got the same email that I've always had so all of…

I tried to apply for a prepaid credit card and when I started the process it says that they don’t check your credit, but now I have a hard inquiry from the same card after they said it wouldn’t affect it. This is false advertising and I will be filing a complaint with discover.

Hard inquiries make it harder and mess up your score even more. This is wrong on all accounts and I will not be using or recommending credit karma to anyone.

Last year my money came to me on your card of yours something happend n I lost it. I tryed over 15 times to get guys to send me a replacement card n u guys never sent me anything but the run around.

00 on my card n it's been a whole year later n u still have done nothing about this situation. com u can reach me there or 6232125780

My identity has been stolen and made several accounts with Credit Karma

Theu could not fine my account and it wasn't closed I just hadn't been on there a while don't make sense

Someone stole money from my account and credit karma want assist with a dispute which is strange because I bank with them

I’ve been waiting for my refund check that was sent back to Credit Karma for three weeks trying to get in contact with someone they keep on telling me that they gotta wait for an email so I can get my refund check sent to me again

Hi my name is Jordan I have contacted Credit Karma multiple times about my account that was closed they have informed me that closed accounts cannot be reopened because of a feature that they do not have when I ask for more information about the feature they disconnect conversation with me and avoid answering the question I feel like they are not doing their job especially when dealing with people's finances and money they should be able to fix any problem on their system and

have an explanation why there is a problem and how they are going to fix it and I ignore their clients thank you

read the number of the card that was activated it was the old card that was activated. so my lost card was reactivated and the new one deactivated, REALLY?? SO MY QUESTION TO YOU IS WHAT WOULD YOU DO IF YOU WERE ME?

THIS IS THE REASON WHY I AM CLOSING ALL ACCOUNTS WITH CREDIT KARMA,VERY DISAPPOINTED WITH CK BIN WITH FEW YRS.

# I have been waitin on a replacement debit card for over 14 damn days. My phone has been shut off. My gas and lights are gonna be shut off soon. And I have reoccurring bills that are being declined.

I need my damn card so I can pay my bills and close this damn account!!!

I called just to verify I piece of information and every time the restated the reason for my call thru were wrong. I kept trying to tell them what I need and they kept telling me something that had nothing to do with my call.

I asked to speak to a supervisor and the rep kept repeating the wrong reason for my call. I ask at least 6 time for a supervisor. I told the rep I didn’t want to hang up and call back which is what I had to do.

I called back and it sounded like the same rep. I asked for a supervisor and she kept saying she had to verify who I was. I said why cant I do that with the supervisor. I’m trying to talk, the rep keeps trying to talk louder than me.

After a back and forth I am in the process of being transferred. That rep was very unprofessional, rude and not knowledgeable…

First of all you people are fraudulent, you lure people into opening up an account, by stating just as soon as your refund is ACCEPTED by the IRS you will get an advance in minutes! That’s a fucking lie! I qualified on all levels, and I received nothing!

Not an email once about anything! And now my taxes are to be direct deposited into your stupid ass account, and I never received my first card, and had to cancel it to reorder another one! My money will be here way before the fucking card you were supposed to have sent twice!!!!!!

I’m contacting the better business bureau and having your asses investigated and a lawsuit will follow. All 3 companies credit karma, turbo tax, and intuit are owned by the same person, one agent from turbo will say you must contact credit karma, and the other…

Your site sucks as far as credit scores and keeping up with accounts. You gave me a 742 score 2 weeks ago because I complained about the same thing . Then I got a credit card a couple days ago and then you drop my score 74 points .

That's bullshit and your site only tries to shove credit cards down peoples throat. I've checked my credit with 2 banks and my fico score is over 700 in all of them . So take your scores and shove them where the sun don't shine .

I should sue your ass for false advertising.

Worst customer service! I was having trouble with my virtual card and needed the fastest resolution instead the worker cancelled the card without telling me which is going to be the longest process possible. Called and spoke to manager and basically said I was shit out of luck even though it was the employees fault didn’t try to fix the problem or help at all.

Don’t do early refund through TurboTax because it takes you to creditkarma!!

Jan 28 2023 I had Aaron's rental took 4 payments out of my credit karma spend account I'm not even a customer with Aaron's rental anymore I contacted them on Jan 28 2023 they reversed the charges as of today Feb 7 2023 they still have not given my funds back all I get is excuses it was simple Aaron's reversed the charges on the same day and it shows on my transactions on credit karma then to top it of there customer service hardly speaks English and you can't understand a word then they canceled my debit card for no reason and

didn't say a word about it beware credit karma is a SCAM I only used these scam artist cause I'm going through a divorce so beware folks.

Tried to open a spend account & my personal information can’t be verified and was not told why. All I keep getting is “ sorry for the inconvenience “. Credit karma needs to do better than that. I will encourage others not to open accounts with you or use your services

I am filing this complaint because Credit Karma makes recommendations for personal loans, credit cards, and other assorted products that they claim are a perfect match to the client. But when I applied for personal loans, because of the hard inquiries my credit score has consistently gone down when I was told they were soft inquiries that would not affect my credit score.

I have still not been approved for any loans that Credit Karma says that I have a high approval rate for, and the reason I have been given for that is that I have too many hard inquiries on my file. I have been working on getting my credit score raised so I can apply for a car loan, but because of this situation that has not been possible.

I am filing a complaint with the Better Business Bureau for Credit Karma…

Credit, Karma locked. My account did not notify me that it was locked and under review due to a mobile deposit that I did not make or try to make this is the only account that I have, and use to put my funds in direct deposit or transfers from my cash app account I have $3000 in my spend account and they deactivated my whole account without notifying me and

it’s been locked and under review since January 5th. I sent in my documents and a statement as instructed. I spoke with corporate. I spoke with the fraud department, and now it has been 22 days And I didn’t find out until January 20th 15 days later once my funds were deposited that my account was locked and

under review I had no clue until I called when I tried to pay my late rent and phone bill my card was saying declined they did…

I applied for your ad received a card now my score went down 141 points.Because of credit karma.I contacting a lawyer.

I'm very upset about the hard inquirys. Credit karma put on my report . When they said I could apply for these loans and cards with no change to my report. But they lied its taken me years to build my credit and now it's dropping because of this ontop of disputing changes on my account nothing is being done and is affecting me badly

Customer Support and their recovery link to reset one's password is not working and I'm getting the total run around. I've provide documentation for verification and all customer support does is provide with the link that I just tried to reset password.

Does anyone in the support group check if the recovery link is working !!! Why do so many work from a scripted set of reply back answers! I've been trying for 4 long hours to get help.

My account has been locked and under review for 18 days now and I wasn’t notified of the situation until January 20th 2023 when I received my turbo tax advance loan and called customer service to see why I couldn’t use my card. it’s been locked since January 5th 2023 the last time I used my card was January 2nd 2023.

I verified my last 3 transactions I sent in documents and still nothing has been done it’s been escalated 7 times as well. The agents were rude and unprofessional. I need my account unlocked today ASAP OR ELSE I WILL FILE A LAWSUIT IMMEDIATELY!!!

Yes they deactivated my account without me knowing and then asked for my identity so I sent them copies of my driver's license printing back also a copy with me holding my driver's license next to my face my social security card my latest electric bill also my rent ledger and they denied access to my account and then made it to where I was unable to open another account They say due to security and I can't get no one to talk to me or access my funds my account nothing

My account was breached and overdrafted by $5 credit karma closed my card account and refused to deactivate my membership it’s been 6 months over 60 calls and chats and the system still won’t allow me to deactivate no one has attempted to reach out via email I haven’t heard from them except when I’m calling or chatting pleading for them to deactivate they set it up to make it seem like I have money in my savings but I don’t it’s so the system won’t allow me to leave is this even legal to be forced to keep this membership I feel violated

Credit karma tells me my odds are excellent of getting approved for the credit card and I get denied. What’s the point u only effecting my score and I applied for a credit card with guaranteed $50 and still get denied so if that’s the case please I need to stop doing that.

I have payed around 900$ over 3 months or so .and still my credit card useage remains at 90% and I have 1st progress paid off in full.and Citi I owe 100$ and it says I have almost 90% credit usage also my allo card .I've paid down 740$ and it says 826$ still , please look into this matter .I might having to file complaints and grievances ,I've been a long time customer . please update my information promptly as possible !

Desperately trying to join the lawsuit for lies, false information and trickery...

DAILY I'm harrassed by emails containing false information from Credit Karma.

I needed to change my email address due to identity theft.

First I had credit karma lock my acct. so no one could access my money” social security “ when it comes on the firsts Then I called to change my email. My money comes and they have ME locked out.

I tell them I have till 1/3 to pay my rent, I’m 65 or be evicted. This is the 3rd time I haven’t had access to my money from CK. They don’t care. They keep saying it’s been esculated to a higher dept they can only contact by email but for me to keep in mind the dept is busy.

They have had my case for a week. The worst part I can’t get them to understand is . The “higher up” dept did not lock my acct they are working on a diff issue , my email change. I requested my acct locked and now.

I want it unlocked to get money. They are like…

You should be very careful on how you rate peoples credit! 04. pts. Why? What’s wrong with you? And I always pay all my payments off at one time. So get some method of figuring out how to do things the right way!!!

Really Really, Really disappointed in this!!

I checked my credit scores yesterday and discovered that TransUnion and Equifax both dropped my scores by 16 points simply because my TD Bank credit card balance went from $40 to $0. How is that possible? Shouldn’t that be the other way around?

Scores should drop when customers miss or make late payments, not when they make 100% on time payments in full like me. I hereby demand an explanation for this drop before I file complaints with the CFPB against you, TransUnion and Equifax.

This is a complete joke. Credit karma does not report changes and an accurate reporting. Sell and promote credit cards and loans to fit your criteria. It doesn’t help the consumer. I’ve been waiting for an update the was paid off a month and weeks ago. Not reported.

As quick as I use a credit card it appears moments later. This company is a fucking joke. I won’t waste my time with this shit app again!

I have spoke to over 15 people no one can tell me why my deposit says posted however my balance reads 0

I’ve used credit Karma, for several years and I’ve only been credited twice for the cash back reward program, they false advertise and are not true to what they tell consumers, they actually deserve no stars because the service is horrible

Credit Karma has 100 inquiries on my report. I want this to to and I want you to remove every inquiry. I didn't ask you to inquire about anything. I have a copy of this request 10/15/22.

Annette Turner

My credit score has dropped tremendously due to preapprovals and recommendations for credit cards and loans which I was denied. The hard inquiries has impacted my credit score which is bow 492

Please contact me at 302-752-7826

I have read that Credit Karma had performed fraud on most customers, deceiving them have pre approval for a personal loan and or Credit card, only to find out they are not approved, and hurts our credit scores, and there is a lawsuit against them. And after reading about the lawsuit situation, they continued to send me emails, that I am pre approved for a personal loan, I had tried this about 4 times in the recent past, only to be declined, and therefore hurts my credit score.

I am still getting emails from them the most recent one is from yesterday on Sept 9th, 2022. There are no complaints forms to fill out to make this complaints. Why are they still offering via emails about us customers, we are pre approved, and I know I am not.

Sending preapproved credit card and loan offers that was applied for and denied.causing my score to decrease and Would send another offer for another opportunity that would also no be approved. So was a constant sense of positive hope in time of need but was a false promise made by credit karma.

when I was 18 I wanted to start my credit off strong and wanted it to be as clean as possible. Coming from a low -income family I wanted my credit to be excellent so I could get a car for college or my first mortgage when the time came.

So I did research on credit, a lot of research everything that builds and destroys your credit. I came across credit karma and saw that it had a lot of users and that it was trustworthy so I downloaded it.

I had not gotten my first credit card yet so I started browsing, looking at my options so I could choose the right one and not get denied for it. I saw that I had wonderful odds of approval for a discover credit card and I did know that a lot of people my age and older had discover as one of their first credit cards.

I went ahead and I applied for the…

Credit Karma is a fraudulent company. By this I refer to their claim of helping people build better credit and save money. They have a partner network through which all their referrals are made and their claim that these are my best options for my credit score and to save money are blatant lies.

I get pre-approved and pre-qualified offers almost daily through the mail with interest rates much lower, no annual fees, no over limit fees and 1 to 5% cash back. I have a Discover card that is far superior to anything they say is my best option and a card thru PenFed Credit Union that's even better than that.

I was given an offer to refinance my car payment and save money because they can beat my 10% loan. 5%. I have a personal loan I pay 7% on and their great offers can't even beat my credit…

Credit Karma has been steadily off on my true credit report by over 25 points. This in turn had me apply for a loan out of my means and in turn lowered my credit score.

I give 0 stars.

First and foremost I had issue with my tax return. 60 refund was granted just for them to take those funds. Since then my account was closed with no notification to me. My stimulus of $200 was held and pending return with approval of processing dept.

Due to the lack of communication and order in which Credit Karma operates I will never do business nor refer this company. It’s horrible company to do business with!!! I want my money NOWWWW!!! All of it!!!

First, I noticed that my credit score displayed on Credit Karma was never correct. The site would show one score and then inquiries into my credit score would show something different. I decided to deactivate my account, which took thirty minutes.

I literally searched the entire website several times, even searching the Help Center for an article with instructions. I ended up having to be helped by the chat bot, which was ridiculous. I am sure that companies do this purposely.