Sadie Smith
I had stayed at days inn in Tucson, AZ on April 2nd-3rd. I had made a reservation with a lady named Nancy and paid for my room over the phone with confirmation number 88401EC045918. I was charged $117 for this reservation.
When I arrived at the Days Inn, located at 8370 N Cracker Barrel Road Tucson, AZ 85743 US, the lady (Margaret) at the Front desk was not able to find my reservation that I was already charged for. She charged me again for the room at the rate of $113.
This confirmation number is 83100EC041058. I have been trying to get a refund for the $117 charge but nobody had been able to help me. All the front desk people I have spoke to say it is out of their hands and no one will let me speak to a manger.
This is very ridiculous that I am getting charged twice and I only stayed…