Del Taco

I order a bean and cheese burrito 2 snack tacos the snack tacos has NO lettuce, very little meat, the burrito was Cold the guy cooking was Joking around, laughing very bad food experience, will not come back

Give me a break, $5.81 for a del beef burrito,this used to be an entre level job for high school kids to learn the chain of command,now every Mexican wants to raise there kids on the salary...($20.00 per hr) really!!.....I wont make this mistake again

This complaint is against the manager of Del Taco #714 my order was wrong and my husband returned it, he was treated rudely and thrown with the order and credit card instead of handing them. Should I mention he is African American and the Manager is Mexican American as myself.

When I called the Del Taco the manager and she denied having doing anything then all the sudden she changed her mind and YES it was her. STORE #714 Thank you Connie Woods

Food quality way under par very bad service, they didn't even give me a receipt

I went thru the drive-thru at 11:40pm on Thursday night and ordered 2 Del Taco taco's, 6 snack soft taco's and a large chocolate shake. It was terrible! The Del Taco's were only 1/2 full, the hard shells were chewy and the tomatoes were soggy and rubbery. the snack taco's were rolled like taquito's and the soft shells were all hard, horrible food. the girl was friendly and I think there was only 2 people working at the time, with 4-5 cars in the drive-thru and it took a while to get the food. It was the WORST food I've experienced in a long time and I can't believe it came from Del Taco. I'm not going back there again and I use to eat there at least once a week. I use to love Del Taco, but the prices we have to pay these days; well I won't waste it there anymore.

Very Dissatisfied…

No fries came in the bag as ordered. I asked for mild taco sauce, they only sent the scorcher sauce. And the two chicken tacos were horrible. It didn't accept the option for crunchy tacos. How hard is it to follow instructions?

We went to the Del Taco at:

2531 E Craig Rd., North Las Vegas, NV 89030

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Mr R A

My friends & I went thru drive thru about 11:00pm-11:45pm on 9/30/23, this past Saturday Night.

"After just leaving the Cannery casino & Concert."

In The Drive Thru: We got a young boy who started taking our order, and then some young girl started taking our order. (We thought maybe they were changing, out the postion inside).

So then the boy at the same time as the girl were both taking our order, as they were, they boy told my buddies wife- who was trying to order her food, "TO SHUT THE FUCK UP" !

My buddy asked: Who are you telling that to? The boy said: "JUST SHUT THE FUCK UP" !

Then the girl says, plz drive around to the…

Went to order food call me bad names anaheim del taco I have received it does nor even show the amount the cashier charge atleast more then what the amount was

I was sent a text from Del Taco about receiving 20% off if I order food thru Del Taco app. The discount code is AUG20SMS. ) At the end, after entering my credit card, the response was something is wrong.

I tried several times but nothing worked. I went to the Del Taco on Serene in Las Vegas and asked for help. The girl behind the counter said she didn't know anything about the Del Taco app and sent over the manager who was sitting in the restaurant playing with his cell phone.

The manager looked at the app on my phone and cudnt figure out why the app wasn't working. He said sorry and said it must be interference from the rain. I decided to pay full price and order my food anyway.

The girl stopped me and said they were out of seasoned beef. So no tacos, burritos, bun taco, taco salad or…

Been ordering there for years. Obviously we all experience the fact that these places are making smaller and crappier quality food and giving us the same price, however, Del Taco isn't even hiding it anymore.

Ordered a Bacon Double Del, got it home, and when I opened it, I was greeted with not bacon, but bacon bits. The little things that people use on their salad. I went and confirmed it with a few people online and many are mad about this. These bacon bits are tough, salty as hell (more than normal bacon) and just leave this gritty taste in your mouth.

That was coupled with the fact that instead of bean and cheese burritos, somehow the lady gave me beef and bean and a combo. No where near what I ordered, and it wasn't even two incorrect burritos of the same type, she just threw two…

This place is part of my childhood and teen years. Im from orange county and despite my live of healthy food del taco is my weakness and part if my life. The Milton location in Flagstaff has been a very difficult location.

The manager and a couple of the workers are angry people and are always looking for reasons to be angry. There used to be tons of mistakes and they have gotten better. The side hostility is pretty uncomfortable. I can see why theres so much turn around.

Del Taco...... My name is John Crow. My wife is Jacqui. We are 77 and 73 years of age respectively, retired and on a fixed income. On Friday, July 21 we went to your Del Taco Store # 1202 in OKC.

We decided what to have and I realized that I had left my wallet in our car and told Jacqui to order two tacos only for me and she told me he was going to have the #18 meal. I returned, asked if the order was completed and placed my debit card the the machine. 25. 00 or so.

I asked the cashier, who was obviously in training, to void the order as it was incorrect so we could reorder. She was unable to do that and called the other two employees on duty to help with no results.

They telephoned an individual Alan…

2023 went to your yucaipa location on county line road, rude/slow/burned french fries ... how do you over cook french fries and then serve them to the customers? where is the customer service? it's over 100 degrees, you make me wait, mind you it wasn't busy and then you can't even offer maybe a cup of ice water?

female at the register, rude and short with me ... will never be back my receipt number 972457010040213 for burned french fries and a wait

Very disappointed that you don’t have your lobby’s open yet. I know it’s hard to get people to work, but other places are managing to open their lobbies now for business. We have left every time without ordering, because the line of cars was too long to be able to even get in line. You are losing business.

On 6/24/2023 on or about 5:14 pm I entered store 1317 to order and dine in, during my visit for approximately 35 minutes while dining I witnessed the manager on duty named a Leo bully, intimidate, discriminate, control, harass, and be aggressive to both young employees who worked at that time.

It was a young White female who was in the mist of tears and a young Hispanic male that this work place abuse was being directed towards. Upon leaving I approached the counter and asked to speak with the manager (Leo) asking him could he please not treat those young people so harshly.

I was troubled to witness such insubordinate behavior from a manager as a customer, and even more troubled as father who wouldn't want my children to work for an individual or a company that treats them or allows such…

The Del taco on Euclid in Anaheim is bad and getting worse. For the last couple years has been going down. Many times I’ve meant to complain. Today is it. The order took extremely long to get . I ordered a tostada the kid handed it to me in a way that everything fell off.

The tortilla was broken and stale. It was almost rubbery. The tortillas on the soft taco and burrito were also stale. The tostadas in general never have enough beans to cover the shell. You’re lucky to get a small pinch of cheese.

I always order extra cheese on the side. The employees are rude and unfriendly. Never a thank you or any polite anything. Not even any napkins today. I’ve been going to this location for 30 years. It’s so horrible compared to how it used to be.

The picture shows literally the most cheese I’ve…

11? 01, that I understand. But you will see the receipt I was given, attached. 99 subtotal. I was taxed on the incorrect subtotal . The employees or the restaurant are just getting extra money on my order. Please explain this to me.

Worst lunch ever!

I’ve been a customer of Del Taco for over 30 years. Love the food! Today, however, I got my lunch in the Boise, Idaho location on Broadway. I ordered a number 1 combo meal, two tacos, with sour cream and an Epic guacamole burrito.

Only one taco had sour cream and three tomato bits. The Asada burrito was awful. The meat inside was BURNED and hard, and nasty.

I’m so disappointed and angry that lunch was essentially ruined. The fries were good and the patriotic lemonade was fun, but the rest has me thinking it will be awhile before I return.

I placed an online delivery order with Del Taco in Bullhead City Arizona and I received the Nachos but did NOT receive the macho size Diet Coke I ordered so I called the store and was told to go to app for a refund but there is absolutely nothing on the app about a refund, so what are you people going to do about this matter

I am in the Del Taco store for a long long time to pick up order, staff stare at me all the time but dont even bother ask me what I need, not even tell me please wait and just continue to serve the drive through as if I am not there at at all. I call her and she just ignore and turn away from me Store address: 26111 hoover road Warren, MI 48089

Dear Del Taco,

Let me start by saying, "please do not fire this kid." But I do think he should know how uncomfortable he made me feel about an hour ago. I was at the Del Taco on 445 W. Foothill Blvd in Glendora and arrived at 12:18 am. I knew they closed at 1, so I tried to get there well before then because in college, I hated when people came into the deli I worked at after having cleaned the shop. He started with an uncomfortable greeting on the drive-through speaker. I came around the corner and heard him saying "this is so fuckin annoying." I said, are you guys OK? He says, "no, we're not. This always happens. Every time we try and clean a fuckin customer comes in." As he grabbed my card, he didn't look at me and took it and handed it back like, dude, here's your card. While I was…

Employees attend customers with same gloves with they prepare food and handle money at cash register, hair dangleling from women and using cellphone while makings my burrito,I'll never visit your establishment.

May 18, 2023 I went into the Del Taco located 9906 Sierra Ave. Fontana CA 92335. I had just gotten off work and I was starving tired. I was with my brother Jaun. Well long story short they wouldn't open the restrooms so we can wash up before we ate, which was unusual to me.

Then when our order was ready we were gonna enjoy our food but a male employee was beyond rude and he actually was trying to make us leave as if we weren't allowed to eat there. Then it escalated to arguing then to yelling.

They would not let me use the phone to call cooperate because I wanted to report this guys behavior and his co workers. This is the first step I'm taking that will let to a lay suit. I felt demoralized and less then and I seriously was appalled by the whole situation.

Please contact me at…

Quality at local Del Taco has gone down over last year or two. The tomatoes taste weird, the cilantro is barely there and badly wilted, the food is room temperature or actually cold, the ingredients are not distributed along the taco, and today, I found an 8" dark brown/black hair in my taco. My hair is light gray and much longer, and besides, this hair was embedded in the food.

M. My order was 2 regular hard tacos and 2 chicken tacos Al carbon, the two Chicken tacos al carbon apparently were in poor condition, causing me poisoning, this is the second time The first time they gave me food in poor condition was approximately six months ago, it was two Fish tacos, unfortunately I didn't complain, but

I want to make it clear that in this restaurant at this location they are constantly not careful with the food they serve. I've already had 2 days with cramps a lot of diarrhea, and a lot of muscle pain with chills

when i let her knows than i was gonna pick up 3 orders.. she looked at me and she just said i cant give u anymore orders cause u guys making us work too much and i asked her why she do that she just says cause i missed one delivery from del taco to a customer And

because u guys or door dashmaking us work too much so no more orders for you she says to me.. all i want work 760-301-9289

1- for 5 min. No one on counter to take the order although I called for order they reply we will be with you. 2- I request 6 bean burrito without cheese + 10 10 Diablo , I got a burrito not heated from outside, just have only beans not seasoned and almost empty + no Diablo.

3- in the restaurant 8:36 PM out from the store 9 PM although I’m the only one on the counter 4- manager refuse to give me her name, attached a picture of this terrible burritos.

i have limited walking ability so i use an electric cart-not a wheelchair-to get around at the shopping center near me. for at least 10-12 years i have gone through the drive thru at the del taco in the shopping center. no problems, no questions.

within last few months i have been as i was today, refused service at the window. told to go around and come in the door. the inaccessible door. i have no way to open your non handicapped accessible door. and trying nearly got me falling off the narrow sidewalk.

there are no guard rails. so no way to ope the door and danger of falling. shredded my elbow falling in this cart and have no interest in doing it again. so i guess you dont want me as a customer or maybe you would like me to sue that restaurant to get handicapped door to automatically…

I went to lunch yesterday I love del taco been there twice in a week I always get the same thing every time combo burrito,extra cheese and sour cream both times I’ve been disappointed the burrito starting from top to bottom was beef,beans,and the extra cheese and sour cream was on the bottom how hard is it to make a damn burrito? Maybe more training and my fries were cold very disappointing

m. and there were two cars in front of me. When I got my food and drove off it was 10:19 and the two cars in front of me were only handed one bag each. Although very polite the employee did not apologize to me did not offer me anything nothing even though I sat there for 45 minutes waiting for $9 worth of food.

I will never ever go back to that del Taco again

1. They have an open 24 hrs sign and not actual open 24hr. And 2 when we want to order burgers they are always saying they are cleaning the grill. Went around 12 midnight. Worker named Urely refused to give us corporates number and Refused to make our burgers and said they are closing soon. Worst experience ever.

She said she just works there and dont know anything and manger wasn’t on duty where she have to call and ask for corporates number. Store location 842 in Stockton ca

I ordered two stuffed quesadilla tacos and there was basically no cheese on the “quesadilla” and they didn’t add the sauce that comes on it. Then I asked for a half pound burrito grilled bold with extra red sauce and got what seems to be a value sized bean burrito and no grill and no red sauce also the tortilla seems stale Unacceptable.

They told me we can't use the bathroom. It's out of order when it's clearly not. There is not a sign saying that it's out of service. They are lying and being racist against black. All the time this happened for no reason.

We pay our money here and deserve the proper respect we deserve. Racism is not tolerated here and we need justice

I visited your store at 7480 W Lake Mead Blvd, Las Vegas, NV 89128 l order 2 del Del beef burritos and a small fries after waiting 20 mins in line with only 1 car in the drive through the person told me he was the only one working to give him time after I received my food I noticed there was Hardly any meat in the burritos and only a few French fries in my fries bag I told him and showed him my fries are not full in the bag he told me there are 11 fries in the small bag believe me there was only 5 he refused to fill up my fries and

closed the window on me and laugh I was very upset and disappointed because l come to del taco’s often. Maybe it was because I ordered them with no salt he gave me less l tool a picture so you guys can identify him very rude doesn’t like his job I am contacting…

Went through drive-thru. Order #27, 40116. , but we were waiting for 15 minutes. New employees were obviously being trained, not the problem. /wait that long when literally the carne asada was beef jerky. Tough, old and not hot. It’s like it was 2 days old, reheated and thrown into my quesadilla taco. Absolutely gross and disgusting. Did not eat it. It made me gag. THEN..

The epic crispy chicken burritos were not fresh at all either!!!! The chicken is tough and obviously ‘recycled’ if you will. This location has been having problems and I don’t like to complain, but enough is enough. I’ve let it slide way too many times.

I deserve a HOT,FRESH meal for my money and expect just that! There’s nothing wrong with wanting/deserving it. If this is not taken care of immediately I will be going…

Ordered 4 stuffed jumbo shrimp tacos. Received regular shrimp tacos. Shrimp was soggy, not crispy.

Ordered thru there website and chose delivery. We received our food an hour later cold and missing my orange juice and food was not wrapped. It was like halve wrapped and could tell it was opened. Called the dearborn location to complain and was told to complain to doordash.

I didn't order from doordash. I ordered from del taco website. I will NEVER order again. I paid 40 for delivery for food that was only 25.

My name is Ruben and with the type of employment i have I cannot use the drive through while Im working but on break, so I require the use of the lobby entrance of your locations. On Friday march 3, 2023 eta 7:48 am I tried to enter the Del Taco located at West Covina on Vicent and West Covina prky.

I came to find out the entrance door to the looby was locked, please not I had previously entered this location multiple times at the same time to purchase food and or use the restroom. I previously had a rude encounter with one of your employees who wasn’t to helpful with questions o gad regarding business hours.

I don’t know the name of that employee besides that she drives a red Nissan vehicle. I hope proper steps are taken to make sure the business location is properly accessible during…

My chief complaint is regarding The Del Taco, Store #1174 on E-W Connector. When I went to Del Taco on Thursday evening around 7:30 pm. The girls working there were all very rude, unprofessional, & just totally had the non-caring, nonchalant attitude & disposition.

I was even accused of hunting my horn when I Has not hunked my horn. My Daughter had simply said hello multiple times when no one had come to the window. the girl at the window was told to close the window in my face by a girl of African American race with blueish-green hair and 2 nose rings who had appeared behind the girl who initially had opened the window when I drove around.

so then that's when another girl came up, (cacausian race) and said that she was the manager and that she could not control what comes out of her…

I went thru drive thru to get burritos and tacos. I asked for hot sauce and they gave me none. So I went into the restaurant and asked for hot sauce. Instead of just giving me some hot sauce and apologizing.

She told me you have to ask for it with attitude. I did ask for it in the drive thru and they are the ones who just did not provide service by giving me the sauces to begin with. This is the third time this happened at this location.

They always forget to give you hot sauce and then yell at you for asking them to give you something you already asked for. And they do not put receipts. Do not eat here!!!!!

I was eating in restaurant #1341 when I heard the kitchen staff speaking very loudly with vulgar language in Spanish about a customer. And what did the customer do to deserve this? Well he had the nerve of asking for a discount when he got tomatoes in his burger when he very clearly asked for no tomatoes.

“He could have just taken the f****n tomatoes off” they added.

Me and my wife went in to use two coupons. 1 was b1g1 chicken quesidilla. the other was $1 off large queso loaded nachos. WE went up to the counter to use these two coupons. they said they can only use one because WE are a group and therefore one customer.

they also said it was corporate's rules and decision. " so i sent a complaint to corporate; about their rules and their decision. i informed them i would no longer eat at their restuarants and i ALWAYS stopped at the del taco in barstow and made sure that every visit thru there contained atleast one del taco visit.

i wont be doing that anymore. they then sent me an email response. "Thank you for contacting us about your recent Del Taco experience. " that was on 2/5. today is 2/16. still no response. FYI. this WHOLE mess was literally…

I ordered 2 soft taco's, one burrito bean & cheese green sauce a large strawberry lemonade, i was delighted that the order was fast, a very pleasant man at the window gave me my order, i stopped to check the contents as he said "don't worry everything is in there, I said ok but a lot of fast food places especially pollo loco forget items so I'm just checking, then he said, sorry mam, we are on a timer, I said "sorry but I'm just checking" he had a very annoying look on his face, as I completed the check through in about 1 extra minuet.

have received regular tacos when ordering chicken soft tacos. I managed a Taco Bell in my early years and never ever would make a customer feel like they had to hurry up because "we are on a timer" we had our occasional Secret shoppers come through and

I…

I spent almost $90 on a meal for my family and it was horrible . None of the cheese was melted at all, and all our food was cold .

I was at Del Taco in Los Angeles Calif on La Brea and Obama Blvd. at 2:00 am in the morning. The man working the window had a very nasty attitude. I drive a tractor trailer. I had to walk up to the drive thru window to place my order.

The man at the was in an argument with a guy in his car that was at the window and his attitude with that customer was disrespectful. He told me to wait and had me waiting over 20 minutes. When he finally told me to come on he said to me you act like I was taking to long.

I can do what I want. I'm running things here. I said to him you certainly are and I turned around and left without ordering anything. This guy does not know how to treat customers and I won't be back to that Del Taco.

Want to tell you about my experience at Del Taco in Porterville, CA, last evening. I used coupons I had gotten at Del Taco, from a previous visit for two Stuffed Quesadilla Tacos and a Spicy Chicken Burrito and a cup of water.

Thank you, for the coupons. I was told water was 55 cents. " I said no, but guess it has to be. I told him on my last visit I was charged 25 cents for a clear cup, instead of 55 cents for a soda cup.

He said the previous time was a mistake. What is the purpose of the Del Taco small clear cups? Is Del Taco that cheap or money hungry to charge for water? Is the charge for water…

My Husband and I always stop here, just not on Tuesday Taco discount, but now 2 times they refuse to do the Tuesday Taco Deal. They were rude and said they no longer do the Tuesday buy 3 Crunchy Value Tacos 4720 Montgomery Blvd N E Albuquerque,Nm.

32 discount for Tuesday Special. That store on Montgomery has become rude and we will no longer go there. We will drive way across town to get the deal we enjoy. And we eat there every other day and sometimes every day.

Someone needs to correct their attitude and their Service.

38 I gave the kid who was working 20 dollars and 38 cents he then handed me my food minus the recpeit my change and the condiments I requested. I then reminded him I gave him a 20 and he very rudely said well I’m guessing your change is 8 dollars, I assured him that was correct.

Get home to eat and the nachoes had so much salt on them I felt like it was a heart attack waiting to happen, and the tacos I recieved the shell was very old so stale I could taste it. Don’t have proof cuz he withheld my receipt knowing I’d most likely complain.

Not old did they serve me over salted stale food he tried to keep my change and play me as stupid. What a disappointment I could only imagine how many others feel victim to this..

Missing two items/tacos from my order and the guy had a bad attitude and ask for red and green bean burrito and got two red. Really I don't normally complain but it's was the last of my money.

didn’t get the food we ordered but paid for it.