Delta Airlines

We came back from Punta Connor Dominican republic into Atlanta and from Atlanta to Bloomington Illinois. One of our check on bag got left in Atlanta due to lack of explaining from Delta Airlines in the Dominican on how to retrieve the bag and get it sent back through to Atlanta. After that the bag had to be sent from Bloomington Illinois to our house the next day which was received in a very timely manner, during the unpacking process we noticed that some of the things in the bag as my fiancé is a hairstylist were rather disheveled and destroyed as far as the make up and things like that.

We also came to notice that we had a pack of cigars we had purchased in the Dominican republic which were fully legal and OK for us to bring back and when we retrieved the bag they were no longer in the…

I purchased two first class tickets for Atlanta to San Diego 11-21 7:30 PM flight and return on 11-28 7:30 AM flight. The service we received going to San Diego was like flying coach. We were never asked once if we wanted a drink or wine with our meal.

The service on our return flight was what you would expect in first class. We were offered drinks and or wine with our meal and during the remaining flight. We could not of asked for better service on our 11-28 flight to Atlanta would rate 5 Stars. Thanks for listening.

I finally find out that, because of two lighters in my baggage, security in Shanghai can't send my bag to Los Angeles. However Hong Kong security had no problems about it. Plus Shanghai security call lighters in check in baggage... FIRE ARM... this expression totally not fit to talking about lighter & make everybody confused. I give you my promising to open my baggage, remove the lighters & send baggage ASAP to Los Angeles. I come to Los Angeles to take my exam & all study materials are in the bag, which is holding by Shanghai security without logic reason or any concern how to resolve this issue so I can get my baggage back.

If you can leave one lighter (the one with picture of Frida Kahlo on it, which is collection) inside, that would be great. If not, please just remove all lighters &…

The flight was late leaving Chicago 2 hours! Got off the flight and went straight to the other flight and the gate was closed! I've never had this happened going for 1 flight to the other! I missed a hole day where I was supposed to be!

I had a limo waiting for me! I need to talk to someone to resolve this please. Not happy at all with Delta customer service. Looking forward to hearing you. Thank you

In July 2015 I had made reservations for myself and daughter to Saint Louis, Missouri. When I arrived at the airport on November 3, 2015, I was informed by the ticket agent that the reservations had been canceled. The ticket agent had no explanations as why the reservations were canceled.

As the agent was making arrangements to book us a flight, another agent approached the ticket counter and said to the ticket agent "see if you can get it at the same price". 50 for our respective tickets. 20). I should have been informed of the changes in the ticket price, therefore; I am requesting a refund to the original price of the flight ticket.

I would never have purchased tickets for these prices had I been told in advance. 00 taken out of my account, it has placed a financial strain on my…

After four flights from Orlando (MCO) to Flint, Mich I have a series of observations. Flight DL 1469 seat #43F was badly "stuffed" I would not like to sit on it from MCO to Detroit. It needs a new surface. All the flight attends.

et al were kind and attentive but the system you are using to transmit messages is defective. All the participants were reading notices and spoke too quickly to be understood. In the airports and inside the planes all of them simply read the announcement and didn't really give a damn whether we heard or not.

I know that this will mean money to fix but it is really necessary.

This not really a Delta Airlines complaint but more a comment about their customer service and corporate policy. As a Platinum member we receive each year a certificate to enjoy either a snack pack or an alcoholic drink the last two year it has only been for drinks.

As I do not drink alcohol the gift certificates are no reward to me. Would you consider going back to the option of food or drink. Then my family could enjoy them on our trips. Thank you, Delta is still my preferred airline.

My Delta Airlines complaint is that my luggage was ripped and I had to replace it in New Conway after my flight to Vermont. This happened on 10/12/2015 Flight #4895 landing in Burlington, Vermont. with Delta. I had to purchase another bag to continue my trip.

There was a rip where the handle was and I could see my clothes in the bag from the hole. I use Spiriva with inhaler and another Aero Chamber with 80 mg inhalation Aerosol. I was surprised that they weren't crushed but they were shatter all over my bag.

00 for my luggage which even Tape couldn't cover the hole. H.

While placing my bag onto the z-ray machine in the Montreal Airport, Sat. 10 - 10 - 15, my watch band broke so I quickly put my watch into the small pocket of my bag. I picked up my cane and proceeded as directed.

When arriving home in Salt Lake City, I found that my watch was nowhere to be found. It is an Amitron mens wrist watch with expandable band in great condition. 00 to replace it. Other than this item, our flights and treatment were exceptional and we look forward to using Delta in years to come.

In May, I purchased a ticket for $1,480 to Naples, Italy because it had one stop and a short flight. The night before departure,I was called and that my itinerary was changed and I needed to leave 7 hrs earlier..

In May, I could have bought a ticket for $900. if I wanted a long flight. I feel that I should be reimbursed for such a time difference. Thank you for listening.

My friend (from Atlanta) and myself (Memphis, TN) are flying August 22, 2015 to LAX. I am on an companion ticket. We originally made reservations nonstop from MEM to LAX. My Atlanta friend was flying to Memphis to meet me so we could fly together to LAX.

I understand I am on a companion ticket and must fly out of the same original city. Delta Airlines deleted the non stop out of Memphis and now have to fly MEM to ATL to LAX. My friend will have to purchase a ticket to Memphis and then fly BACK to ATL.

That is putting a hardship on her. Would it be possible for me to fly alone to ATL and meet her there to continue our flight to LAX. This was Delta's change and should help my friend not to spend the extra money to fly back from where whe lives. Thank you.

I boarded Delta Airlines DL1800 from Atlanta to BWI. My luggage did not arrive as scheduled. Now I am left with none of my personal belongings and other essential items. when I called customer service, I was told that my 3 luggage will probably arrive tomorrow at 3:45pm. This is absolutely unacceptable.

How does an airline think this is ok. To be without my luggage for 2 days, when I have travelled from a foreign country is unbelievable. I deserve to be compensated for this. No amount of money can make up for this.

I was told by the customer service representative that nothing can be done for me except to lodge a complaint online.

My trip companion and I were told to we couldn't take our bags as carry on and then saw larger bags than ours being stuffed in the over heads. When I tried to change my return departure date from the 10th of June to the 8th or ninth of June, I was told it would cost $200.00 each and in addition the flight charges would add up to approximately 600.00 with the Penalty charges included. There was no mention of any refund and if a refund was not included in those figures it means we would actually have been charged about $800.00 each. I hate to tell you, but a persons trip is supposed to be about their preferences and needs and not your opportunity to gauge us. When I called in to make these changes it was on the 5th, which was easily 48 to 72 hours notice.

I had the little flight insurance…

I have flown with Delta airlines for over 30 years since 1983. I like using them as they always have a high standard of flying and amazing customer service. Most airlines are going down the drain these days, but Delta is not...or so I thought.

They are no longer crediting mileage flown but instead, dollars spent on the tickets!! This is extremely disturbing since I have flown thousands of miles over the years and can no longer get credit for that. As soon as I cash in my miles, I will NEVER fly with Delta again!!!

I have always flown with Delta and prefer to spend my money on a US airlines, but that will no longer be the case. There are too many Asian carriers out there with newer planes and competitive pricing.

Delta is putting itself out of business by lowering their quality of…

I purchase a ticket for my daughter to come to her grandmother's 90th birthday celebration. She was to leave San Antonio and come to Cleveland. Something happen at her job that had to be taken care of on April 30th, 2015, so she was not able to take that flight. The ticket was round trip and the return was for May 3, 2015 from Cleveland to San Antonio. I understood that there was no refund.

I asked if she would use the return portion of the ticket. She was making arrangements to still come to Cleveland just not by the airlines. I was told that she could not use the return portion so I just gave Delta money. I cannot afford to just give away money to a billion dollar company. That is bad business on Delta's part. It not like I am asking for a refund or even asked to reschedule the flight.…

My wife and I recently used your airlines to fly first class on a trip to the French West Indies for her 60th birthday and to also celebrate our anniversary. This is a list of our experiences on your airline.

Our confirmation code is GKRXWX. We left on April 13th out of Seattle: SEA to SLC Flight 2150. This was our shortest leg and also happened to be our best. We were treated as valuable passengers and the crew was very attentive, and it was a great start for our vacation.

SLC to ATL Fight 1881: There were many issues on this leg.

First, we were reassigned seating putting us up against the bulkhead which on this plane removed the one thing I need – the extra legroom. You needed to use an older plane which happens, I understand that, but to relocate us from the third row up to a seat that…

April 12 2015 I flew from Atlanta to Harrisburg pa. I had my golf shoes, a cup and brochures from the master's golf tournament stolen from my golf bag. This is not the first tome I have had trouble with your airline but it will be the last.

On 3/21/15 I tried to buy in the internet a flying ticket to Atlanta, Georgia, using my master card expedite from Caribe Federal in Puerto Rico. When I tried make a payment and conclude the transaction, the electronic system refused the transaction.

I bought the tickets using the Eduardo Aria's credit card, who authorized the transaction via phone. 60 from Delta Airlines, for the transaction that was not concluded by me on 3/21/15. The transaction reference is: MT 150830089000010000085. I need a refund for this transaction that was not bought by me.

On April 8, 2015 I traveled from Charleston, SC to Oklahoma City with a layover in Atlanta, GA. I requested wheelchair transportation due to my foot surgery and wearing a boot. The professionalism and courtesy of the staff was awesome.

In my return on April 11th, it was a nightmare. I requested the same service of the airline when boarding in Oklahoma. Once I got to Atlanta, I heard the flight attendant say that the wheelchair assistance is waiting upon departure.

Once I exit the plane, their was no wheelchair waiting. I proceeded to the gate and inquired of the desk attendant for the wheelchair and he told me someone else took the wheelchair. He called for another transport and it took 15 minutes with no response.

I asked for a chair to sit in while waiting as he asked of another…

I am a new to frequent miles traveler, yet I travel quite a bit. I am platinum on Delta. I called to see if I could upgrade my flight through miles or miles and cash. The woman on the phone must have had better things to do.

She was rude, snippy, and in a rush. She did not try to help me understand the process. It we upsetting enough for me to look at switching carriers

Sat. 4/4/15 flight #1775 ALT - SFO. Confirm/ # G9U987. Row 27, seat A. Rows 26,27,28 (that I know of). The air condition or some source (system) had a malfunction - COLD air was constantly blowing on my row the entire flight (5 hours and 40 minutes).

Of course it was not the flight crews or the pilots problem. Turning the temp. only overheated the passenger in the front cabin-especially first class. I was given a blanket and I and others around me wore jackets and hooded sweatshirts. I was literally shaking.

The head flight attendant in the main cabin felt my hands and nose and was somewhat apologetic, but nothing could be done. I communicated this information to the pilot after landing, and he had been notified by…

Delta Flight 54785 arrived at Sea-Tac International from Las Vegas approx. at 6:30 ahead of schedule. I was totally excited that it was early! But there was clich in the system cause a ripple of effect. It cause me not to pick up my luggage in a timely manner.

We live in Neah Bay, Washington and that is a 5hr trip. The weather was not involved for the luggage not to reach the destination on time. Nor was the plane filled, matter of fact seats were available. Down stairs at the baggage claim the people that received baggage off this flight were under a dozen.

And to top it off my wife car key were in there. Last year this time in June the very same thing happen. They told us it would be on the next flight but that did not happen. So we had to spend the night in Seattle.

More out of…

March 28, 2015 before 7 pm I missed my connecting flight. My plane was late arriving at JKF, shuttle van was late, and other passengers and I faced a door that seemed to be locked. When the door to my flight was basically shut in my face, I knocked on the door for help.

) came over to tell me that the flight had finished boarding, thus I had missed my flight. He said it with a smile on face as if he were enjoying my $200 misfortune. ”

My baggage was damaged and nothing was done about it, and we have to pay for the it. I can't believe Delta Airlines would do this to us.

I book a ticket on delta air lines from dubai to atlanta on 14/3/2015, when i arrive the plain i sit ( my seat # 49C ) and before plain take off a lady ask me to change my seat with her, because her seat was between to mens ( her seat #48B), i agree with her and I change the seats ( as the lady muslim And i, I respect her request ), the problem is my TV devic was not working, I ask for help from the ladies who work on the airplain twic but

there was no response, I spent 16 hours without watching or using my devic, it was boring I feel bad and uncomfortable all the trip, I pay for this devic and I need indemnity on what happened to me, I am going back to Dubai on this coming friday ( 20/3/2015 ) on delta airline, what i am asking for eather retain my money or give me a seat on business…