Discount Tire

took car In for a warrenty repair on 1/23/18 at 11;00 I was told they would have to get my tire from another store and it could take up to a day to get it. I could see by the line up out the door they were busy.

so I left them the keys and said keep it till its fixed assuming 1st thing in the morning they would get to it. its now1/24/18 at 1;45 and still no call. m. and they offered to put my spare on knowing the lug nuts for the new rims aren't made for the spare and then I was informed I might not have my car on the road till tomarrow the 25th.

there is no 1st come 1st served. since its a warrenty repair its on the back burner. I just bought tires and rims for this car from the same store and before that I bought a set of michlen tires and the car before that I bought 2 sets of tires…

Poor customer service. FRM# 7827680 date 01/04/18. I had gone over to have them rotate the tires, front to back. They tell me a tire needs to be replace. This was on 12/23/17, I ask just as long the same brand is put on.

Wanted the same tread and tire to match the others. David the salesperson, said we have it in stock. After three to four hours, the car was ready. So three days after, while on vacation. I see the new tire and it's not the same tire as the others. I have on.

At Discount Estaben, goes to check all tires. And I tell him, I want the same tire, as the rest. Replace this tire, he claims, they do not have it. It needs to be order. The tire is order, and received on 01/04/18, David the salesperson.

Tells me come over, no wait. Will be put ahead of the line. Waited another 3…

Its Saturday night and 8 hours later. It has taken me this long to cool down and send this complaint, What happen to me at Discount Tire hope that it never happen to another customer. although, this is not the first problem i had with them.

my complaint is a simple one. i ordered a rim, one tire rim to be exact. Its been 3 week and still on rim. Each time its been a different excuse. I finally had it with Discount Tires. I will gladly pay double for my tires and rims some place else.

I wonder if Bruce T. Halle is rolling in his grave right now or maybe he should have put those millions of dollars and energy on quality control instead of legalizing recreational use of marijuana. but thank god they have a new CEO.

Looks like business as usual, teaching employee not to give a shit like…

just returned home after a 2 hour wait to have a tire repaired. Was told it would be only 1 hour. When the time approached closing time of 6:00pm and the crew in the back were running and throwing tires everywhere, I decided to ask for them not to rotate my tires due to the late hour. Rep.

came up front and said they couldn't find a leak, just watch my tire for a few days. I was ok with that but then they allowed another customer to pull sideways behind my vehicle thus blocking my vehicle for another 10-15 minutes.

This made me late for an appointment. When finally my vehicle was cleared to be driven home I asked about my wheel lock. They had to go find one in the shop. They forget to give mine back. I would have been in a real mess if I had to change that tire later.

On top of that…

Discount Tire on Carmel Mountain Rd replaced my tires this year, on my 2013 Maserati, which my wife took in to have the tires replaced. When she picked it up the same day, there was a tire sincere light on the dash, which she question them about and was told that it would go out once she drove it, it didn't!

So, she took it back and it was not corrected and they refuse to replace the sincere. I told my wife not to worry, because I had a service coming up, which they will let me know if there was a problem.

Which the Dealer service manager called me after they had accomplished the service and informed me of a couple of problems with the tires of the car. One was a bubble on the inside of the drivers side front tire and two, the drivers side rear tire stem & sincere had been damaged beyond…

Yesterday, I dropped my car off at the Discount Tire in Blaine to have a tire plugged; I had a nail in my tire. 2 hours latter I received a phone call telling me that I had a nail in the sidewall; that my tires where junk and that I needed new tires.

(I just bought those Michelin Tires a week ago) I walked into the parking lot and noticed that the tires where filled. I went to the register to see what was going on. The manager acted as if they replaced the "Bad" tire with a used one.

I asked him, "can I get the tire you replaced back? " I didn't have to pay anything. I…

I have been dealing with Discount Tires for years. I drop my vehicle off Saturday 9/9/17 to the location on Poe Ave in Dayton OH. I ONLY need my tires rotated and air put in my tires. My low air light was on when I dropped it off.

I'm told it would be ready in 1 1/2 hrs. I leave and come back truck is ready, light is still on. I'm thinking it just needs to reset so the following day it's still on and I take it somewhere else.

The tire was not filled per the attached invoice that states the pressure is at 34. One tire was at 28 the other 29 and so forth. I call and talk to Rob (the same guy that I saw on Sat) I ask him what did they fill my tires up to he cannot answer.

So I say I had to take my tires somewhere else and they did not fill my tires up as indicated on the invoice,…

Horrible rip off. Bought new tires at the Showlow, AZ location 3 years ago. My wife and I were told they had a 60,000 mile warranty. Tires wore our at 35k. Went to the Ina Rd location in Tucson and was told there was no warranty on the tires, period.

What idiot would buy any new tires without a warranty. I'm a 69 year old man and have never done anything like that! My wife remembers the young salesman at Showlow very well and his 60k statement. We have been loyal customers for years, but no more!

Went to Costco and had a set of 4 Michelins put on our Toyota 4 runner. Will let my friends and family know how Discount Tire treats customers.

I scheduled my appointment online for Oct. 1-2016, Saturday at 8AM. I arrive to the 10929 Chimney Rock, Houston, TX. 77096 location 20 mins early. As the Discount Tire web site advise to arrive 15min early. I spoke with the manager and stated my appointment was scheduled. "The manager stated to me that they don't do appointments. That he will get me in just like the other customers". When a customer have an appointment that appointment should have been grated.

The manager is rude and need customer service education. I finally was called up and I told Jose Gonzalez I would just get a price because five customers have already went before me without appointments. I told Jose I would come back. After looking in the system and seen that I was scheduled, Jose promise to get me in right now and…

I went to discount tire because I had a screw in my tire. I was told by the manager Chris I needed new tires which cost $947. I was also told my car would be ready at 2:00 but was not ready until 3:00.

I drove my car home and on the way home I heard a noise coming from the back of my car. I called and spoke to the manager Chris and was told that the spare was not tightened and to bring it back.

Never did I receive an apology for my inconvenience of having to drive 10 miles back to have something correct that should have done right to begin with. The service was very poor and I should have gone to SAMs where the cost of the tires are less and the service is better.

I will not be back.

Discount Tire won't rotate and balance. They said I needed 2 new tires I told them to rotate for time being and I would get with them later and fix the leak in one. I buy a lot of tires from Discount and got 5 vehicles all tires bought from my local shop.

I would appreciate you handling this for me thanks.

If you don't buy from Discount Tire and you need work done, as in my case tires, and wheels. Expect to be placed at the end of the line and pay extra for everything you need done.

Also in my case not letting me know that if I didn't have my tire pressure sensor put back on I would be getting an alarm and code fault during my drive time. 00 dollars. The sales man just said I though these wheels and tires for part time driving and you knew.

I guess that's how they make the extra bucks because of ignorant people like me. Please make sure you know all about tires and wheels if your having work done at Discount Tire.

I purchased a continental tire for my 2014 Jetta wagon at your tire store on 4600 wadsworth Blvd. When I picked up the rim and new tire after them having it for 10 days I discover that my rim was damaged.

I did not notice it the day I picked up the tire because I had them put it in a bag to take home. I went back to the store and explained to the manager and he said he would replace the rim.

That's been 8 days ago and no phone call.

Brought my car for a flat fix to Discount Tire company at 8:27 am and was told it would be an hour turn around. An older lady came in after me and a lady with two tires to be repaired was six minutes ahead of me. I went to get some breakfast and returned at 9:10 am and to see the two women mentioned receive their autos and leave. I questioned the clerk as to why my car had not been worked and was told the older lady had an appointment and the other lady came in six minutes ahead of me.

The clerk smartly remarked that I could have made an appointment. How can you make an appointment on a flat? I also noticed them pulling into the stalls a Green Jaguar that wasn't even there when I left to go eat and was told that he was there ahead of me. Discount constantly provides poor service. The two…

My wife purchased a set of tires from discount. A few days ago one of her tires blew out on the freeway and my son later took her vehicle and the blown tire to the discount at 9950 w McDowell road Avondale Az.

85392 and spoke to Cory and was told that you have a 60,000 mile warranty on these tires.

However they are too worn to warranty, I didn't understand because the tires only have had 40,000 miles put on them. Do you understand? I think that 60000 - 40000 = 20000 so the tires should be under warranty right?

We have an explorer that is rear two wheel drive and got tires at Discount Tire. We assumed it was either four wheel drive or all wheel drive. Y.. We bought this car with 12 thousand miles on it. Thinking it was perfect for us and the two mentally challenged people that live with us.

Plus being retired now I drive five Mennonite children to end from school weekdays. The tire size is P255/50r20-104h. You can not get a safe tire for these wheels.