Dish Network

Dish has the worst service. My dish was out for over a month, until they would send out a technician to fix it. They told me I had to pay for the service call,when it's their mistake. Constantly overbilling for services they don't provide.

Customer service is no help. I am so tired of waiting on hold and arguing with them. So frustrating I had to cancel the service. All around bad experience.

To Whom It May Concern, I'm a 16 year customer. I've been having a problem receiving my one-free veterans movie pass per month ever since Dish was hacked approx one-year ago. The free movie pass used to be e-mailed to me within the first week of the month. For the last year I've had to call monthly wasting my time and your support staffs time begging for my 4 digit # code movie pass. I've also spoken with your Resolution Specialists on 12-6-2023 and 12-6-2024. Support has always been polite and helpful assuring me they will pass on my problem to be corrected pronto by someone. So far ALL of those promises have failed and it's getting soooo old and stressful.

Therefore I ask for someone with authority to please look into my problem and to finally correct whatever is wrong and therefore…

They have screwed up our account so badly! We've reported it day after day with different answers every time with the promise a manager will call us to get it corrected which does not happen and has not happened to date.

All they have done is told us lie after lie! You can't get a live English speaking person on the line! You just get thrown into a call center and again all the do is lie!!

I saw all these ads about price guarantee for 3 years. then I ask about due date cause I didn't want late fees. I wasn't told my bill would go up 26 dollars then go back 135. 47 the next bill.

This is so so stupid!! If I'd had know I'd left it alone!!! 99 discount for only 6 months for protection plan. 47 a month. 56 a month. That's false advertising!! I asked over and over that would be my bill for 3 years...

47 and that's all my bill would be with Dish. I've been with dish since Oct 6 and I had to pay a month bill 2 weeks later now I'm due the 2nd one. Usually u go a month before ur charged.

I don't like Dish's remote. no record button, on dvr no yes delete as soon as the show goes off. Doesn't automatically start the next recorded show series... took me no time to figure out DTV…

I was driving from dollar store on St James in port St Lucie to Publix across the street your driver comes speeding down and blaring his horn at me as I was coming across the street.. when I started cross the street I made sure it's safe to do so. This guy was out of line and speeding

Last week on November 1, 2023 my Samsung TV located in the family room indicated an error message related to " On Demand" and "Netflix'', which are controlled by the Dish Network remote control and I called Spectrum, my WiFi provider, to find out why I am having an issue with the internet.

The Spectrum technician determined that there is no issue with the internet side of the system and she suggested calling Dish Network. I had a conversation with a technician and then with his supervisor and both of them could not resolve the issue remotely.

The supervisor then offered that the Dish Network technician come out and try to fix the problem in my house. The technician came out on November 4th at about 10 am and after looking into the problem he quickly determined that the problem is not…

My name is Joseph Testagrossa recently went to DISH Network after being with DirecTV for more than 30 years became unhappy with their treatment of long-time customers and was not being truthful about certain benefits of being a DirecTV Customer. On my second Autopay with Dish two payments were debited from my checking account.

07still no refund which I requested; I was told that a check had been mailed out on Sept 18 never received a check, Then I was told a second check had been sent. 07. Everyone says they'll call me back with a definitive answeras to where these chacks are I know the first one was canceledbecause I never received it.

If I can not get an answer from you'll cancel my service due to a breach of contract and taking too long for DishNetwork to make me whole. 07 taken. I…

I had a technician from dish come into my home to install cable. That was on May 28,2023. The technician proceeded to sexually harass me and told me he had a bag of rope, knives and a gun in his truck.

This went on for 2 hours. When he finally left after repeatedly telling him to leave he took my phone number off the work order and proceeded to text and call me the rest of the evening. The police were called twice that night regarding the incident.

I have called dish multiple times and no response. I was victimized in my own home by one of their employees and NO ONE has responded to me. I tried calling the corporate office and you can’t get through. Women do not let them in your homes.

They obviously do not vet their employees. I am following this up legally.

If I could rate Dish Network with ZERO stars, I would. It took me almost two hours of phone calls on two different days to cancel my account. The representatives asked me dozens of times if I wanted a better deal, promotional price, to change my package, etc.

I told them clearly each time that I did not want ANYTHING except to cancel my account. On the first day, I got a cancellation confirmation code, but found the next day that the account had been reactivated and another month billed.

When I called to resolve this, I asked to speak to a manager, but none were available. I waited the first day 40 minutes on hold, the second day 30 minutes on hold. I don’t normally complain about difficult accents, but the disclosures that I needed to understand for returning equipment were read so fast…

CBS taken out of lineup for a year. Lost access to shows of interest.

Also sprouts events including Seahawks games. Please make this happen or we will need to find another provider that has CBS going forward. Thank you Gary

I am very upset with losing wptz local channel on my dish tv. If this does not get resolved I will be switching back to cable . I pay good money each month so there is no reason for this .

Tammy Borrie

I had a Tech service scheduled for 8-12 today, 9/20/23. The tech said he rang the doorbell and nobody answered the door so he left. The tech lied. there were 4 persons at home plus 3 dogs that would have raised heck if someone was outside.

I am very disappointed with dish's service. my system has been intermittent since a storm came through in June. when I called the tech support staff would electronically restore my service just to have it fail again in a short period of time.

They finally agreed to send out a tech out and an appointment time was chosen that that would not interrupt our day. Now I am being told the tech would not be back until latter today. I have a ring door camera and 4 other outside cameras.

none of the cameras show anyone on the property. I don't appreciate it when…

All the other broadcasters have reached a deal with ABC in my area it is wisn channel 12,,I want WISN back! I only took your service because it gave me local news. This seems you are changing our deal, that's bait and switch.

you have dropped a lot of channels in the past .

Saturday September 9th NO SEC ACC FOOTBALL Iam sure iam not the first customer to Loge A COMPLAINT AS TO WHY DISH DIDNT INFORM US TO WHY . I CALLED TWICE THE FIRST CALL YOUR AGENT SAID UNPLUG , COUNT TO 10 REPLUG .

2ND CALL YOUR AGENT EXPLAIN ED DISH WAS OR IS IN A CONTRCT DISPUTE AND CHANNELS 402 AND 404 WERE NO LONGER IN SERVICE. MAKEING A LONG STORY SHORT ,YOUR AGENT SAID I WOULD HAVE TO ADD ESPN CHANNELS TO MY ACCOUNT .

50 EXTRA TO MY MONTHLY BILL, . I ASKE WHEN I WOLD START RECEVING ESPN ,AGENT SAID IN A FEW MINUTES. ( DIDNT HAPPEN ) SUNDAY THE 10TH, I NOW RECIVEESPN HOWEVER; MISSED ALL THE SEC AND ACC FOOTBALL GAMES .

AS A DIEHARD COLLEGE FOOTBALL FAN DISH NETWORK HAS 2 STRIKES ,NEXT STRKE OF ANY KIND WILL RESUL IN THE LOSS OF THIS CUSTOMER ! com

we lost some channels recently are you going to be deducting some off our bill? or should i go look for a new provider im already $180.00 a month which i feel is way to much

My mother died 3 days ago. I called to cancel her Dish TV. I was put on hold for over 2 hours. When Someone came on the line, the connection was poor. No compassion when I told them my mother died.

All he could say is we have a beautiful plan and tried to get us to transfer her account to us. I said no over 5 times. After that he was rude. I will never recommend Dish and will never use this service.

I wish to cancel my account. I guess I am being punished because I have been holding of almost 2 hours. I tried the chat line and held there over 45 minutes.

Finally spoke with someone on chat and they said I have to call. Still holding. I'm sure they will close before anyone answers my call. If I was re-considering cancelling my account this has made my final decision. Terrible customer service.

In the the last month with two month to finish my contract they charged us two pay preview boxing spurs events, a soccoccer event and two movies which occurred on 7/30/23. They spoke with my father an 80 year old man in spanish and where very rude and disrespectful with hima nad told him to except the two courtesy credits they were giving him.

Although he never used or order any events or movies bc the technician has locked the remotes. My father attempt to explain to them that in the last two years since 10/16/ 19 he has always payed his bill on time and has never order an event.

They told him in future he need to familiarize himself and the family with remotes and pay the outstanding balance and would not be able to leave until his contract is over in two months. Since Friday I been…

I have been a customer for 19 yrs. I called to try to lower my monthly rate. I was told by a very "charming" and extremely happy young man that he could do this. He stated since we were loyal customers, that he could apply credits to out acct with free upgrades. 15.

I verified that this was the total bill and he agreed. When I got my first bill, it was about $150. This is where my saga begins. I have called numerous times and spent countless hours on the phone with agents.

I have been told a supervisor would call me back and that hasn't happened. 15 bill and that my monthly bill would be $150 - $160 per month. It depends on whom you talk to, as to the amount. I have been told anything from $130 - $166.

15 would be honored for one yr. Today, I get an email that states my current account…

I’ve been trying to quit Dish Network ever since the company decided it was okay to take hundreds of dollars from me, realistically without warning. Their “phone only” policy is absurd and handled poorly with intention. For weeks on end the company was unreachable by phone inside of 90 minutes, which meant I could not “fix” anything.

When finally reached, I never got someone to help; instead, I always got put on hold again. The last—but certainly not only—example of this occurred on July 10th of this year. On this day I called twice, the second lasting long enough to reach a customer service rep named Joseph.

He answered my call & needed someone else, of course. My hold began after 5:30 (MT) and continued past 6:10. This was after an initial hold that was unbearably long, but I was…

the signal service with DISH is the worst ever. It is a cloudy day no rain and our signal is lost! This happens an average of four times a week! I am tired of our neighbors having DIRECTTV and never losing signals even in the worst rainstorm of the summer!

36 since we were at the end of our promotion. My wife and I are both on social security and cannot afford the increase. We had made the move to “cut the cord” and subscribed to YouTube TV and purchased the necessary equipment to stream on our televisions The representative I spoke to made some effort to keep us as customers but

I was insistent on cancelling our service as of August 3, 2023. She put me on hold for a few minutes and came back on the line and said she was having difficulty cancelling the account and would I mind calling back the next day.

I informed her that I had waited over 30 minutes for her to pick up my call and would not call back and she needed to assist me. I was told to hold on and she would try again. After waiting another few minutes she came back on the line and…

00 fee to my account my service has not been restored the man was rude and acted as if he did not have the knowledge to help me

I've had you're service for about 16 years. I just turned , and switched to cable. I've had cable internet for as yours was unreliable. I do have a problem with you charging me 20 dollars a box to send your equi0ment back.

I've always about how good your TV service is. That won't happen anymore. I was on phone fore a hour trying to cancel my service, and the person I was talking to would not this go. I'm very disappointed. Thank you for 16 years of good service.

I have had Dish for going on I believe 10 months and I have had nothing but trouble I have called I have had 17 texts come out here. I have gone through now seven receivers and my issue is still not fixed.

I have called and called and called the Dish company and all they do is tell me a different story each time I refuse to pay my bill until my issue is fixed. Please call me at 830-263-3856. I live at 506 E.

, Nixon, TX 78140, I want my issue fixed or Iam gonna sue for paying on a service that doesn’t work to y’all’s 100 percent guaranteed of service

Your programming change has deleted NEWSMAX, FOX News, ESPN Channels and more. I want to know when this is going to be corrected. If you can not fix this problem, conntact me about discontinuing your serviceimmediately.

Last fall I decided to try another provider for TV, home phone and internet. I chose Dish Network. I was not capable of figuring out how to use the remote so my doctor wrote a statement to verify this in order for me to not have to pay the cancellation fee.

I am 76 years old and have several medical issues including having had a brain aneurysm. During this attempt to change I had 3 sets of equipment: Century Link, Dishnetwork and Xfinity. I was also very ill at the time with claustridium difficile.

I received a letter from Dish that I had not returned the equipment. A few days later I took it to the UPS office for return. I had been told to take it there by someone. At UPS I was told it was supposed to go to the USPS.

UPS works with the USPS for delivery services. I have trouble driving…

I am highly disappointed in this service! I was a Dish customer for many years, years ago and hardly ever had any issues, however, I recently decided to get their service again and it has been nothing but problems since day one, not to mention the countless hours spent on the phone with several representatives!

For starters, the promotion I was offered was a lie! Hardly any of the channels have worked since the day of the installation! A technician was scheduled to come out today to assess the problems and was a NO SHOW!!! I deligated half of my day from work! I contacted DISH when no one showed and they poured out there sincerest apologies and advised someone would be out within and hour or two! Blah blah blah! Scheduled appointment 7/12 hours 8-12 NO SHOW, provided additional 2 hours,…

On or about the 1st week of May, 2023, I took my 5th wheel RV to our usual place in Coos Bay Oregon. Our satellite did not pick up our usual stations and I called Dish and they told me there was interference and that I should move my RV.

That was impossible because there were no spaces available, and we had no obstacles to interfere with, so we lived for a week without a tv! Got home and tried my RV Dish again and my regular stations were back on.

On June 24, 2023 we went to Eastern Orgon, this time a completely new system came on with very few channels. , Talked to a agent FOR OVER AN HOUR trying to get connected. He told me to hang up and wait 1/2 hour and my stations would come back on!!!!

We just got home from our trip July 2, 20223 and now our MAIN TV in our home cant get our…

I have been a customer of Dish for 25+ years. I called Saturday, July 17, 2023 early morning and talked to a CS tech and spent 45 minutes troubleshooting. Needless to say, she hung up on our conversation. I called back again and talked to a lady and talked 20 minutes.

Same thing, ended our call by hanging up on me. I called back the third time and talked to a gentleman about 12 minutes and he scheduled an appointment for today, the 19th, between 8:00-1200 noon, central time. Well, I have yet to receive a phone call or visit from a technician.

BTW, we are paying the full price for the Service Contract. This has been the worst service I have ever had from any company. Somebody needs to take a look at your people in control of servicing your customers. DAP in Alabama.

Dish network owes me a refund. They acknowledge they owe me a refund but will not release the funds into my account. They released the funds on 05/10/23 and said I have to wait 14 business days for the funds to be released into my account.

They never showed up in my account. After five or six calls they said I would have to do another waiting period of 14 business days. This is ridiculous for a $27. And change refund. Telling signs of financial difficulties when they can’t afford to refund the customers their due refunds.

Customer Complaint Friday, June 9, 2023 I am filing a complaint regarding the incompetence of Dish not able to update charges on my account 8255 9097 4703 3667. I have made 3 telephone calls (possibly 4) concerning charges on my account that are not valid.

Having these conversations and explaining the issue of my cancel on the internet the agent assured me everything will be taken care of within three business days. This all began on April 21, 2023, when I notified Dish to cancel my internet service.

I have had two lengthy conversations concerning my account. They took the information and informed me that it will take three days to update my account. On the second call they told me it will take up to 6 days for things to get updated.

When I call, I get a pleasant sales agent that treats me…

5 years and never missed a payment because I was on autopay. I called in April to suspend my service for 6 months as I would not be using Dish. The customer representative assured me that my service would be suspended.

Instead that representative took my account off autopay and never suspended my account. Hence I received a notice of past due account. When I called they refused to suspend my service and denied that I had requested the service to be suspended.

They even demanded that I pay more to have my service canceled. They are dishonest and have absolutely no regard or respect for loyal customers.

I had been a dish customer for over 3 years in las Vegas, Nv. I moved to Texas on Mar 7th. I put my dish on pause until I got here and decided what to do. I called to have it installed in April, the tec came out, looked around and said he would have to install BLACK WIRE all across my entire family room.

I asked if he had white, He said NO, I said I am sorry, this is a brand new home and you cannot string BLACK WIRE around my white walls and baseboards. So He left!! I called after I got a $63 bill told them it was not installed and the reason, his response was you should have called us to see if there was another way to install.

Asked to send me a box to return the Las Vegas equipment, since it was never installed. (the tec said he could not take it with him). I am still getting billed…

DVR receiver never worked for over a year. Kept freezing. Called customer service and spent 2 hours diagnosing a crap DVR. Dispatched tech who cane and used bathroom for 1/2 hr to poop before stating problem had been resolved and left. Problem continued and called Dish again and they finally sent replacement DVR. In the interim, Dish attempted to raise rate from 77 per month to $112. Newer DVR cane and was DOA.

Called Dish waiting 1/2 hour and talked to 3 people to try and cancel service. The 3rd call the agent tried to push promotions to try and get be stuck keeping service but when I said cancel only, agent terminated call and now stuck waiting another 1/2 hour to try again.

Whist is this serviced? The cable MAFIA??? Tempted to sue Dish. Worst service ever

I've been waiting for a refund from Dish for a couple of months and have yet to get my refund. I have called at least 5 times and get different answers each time. It's only $54 but it's my $54.

The last person I spoke to told me it was a delay in sending out refunds, the person before him told me my refund will be in my bank 7 days. As of May 22,2023 I still have'nt recieved the refund.

The reason I had Dish network installed was because I wanted to watch local new and have access to Kansas City Chief's game. Since the local CBS station (Springfield, MO) is no longer available I have lost part of the reason I have Dish in the first place. If this channel is not restored before the NFL preseason games begin, I will have to look elsewhere to satisfy my needs.

Regards,

Richard Ashley

The reason I had Dish network installed was because I wanted to watch local new and have access to Kansas City Chief's game. Since the CBS (KOLR) station (Springfield, MO) is no longer available I have lost part of the reason I have Dish in the first place. If this channel is not resorted before the NFL preseason games begin, I will have to look elsewhere to satisfy my needs.

Regards,

Richard Ashley

I signed up with dish network for a 3 yr agreement and was told a $400 card was included with deal and would be mailed out after 1st months statement. I never received card, contacted dish, made a number of ticket request, was told every story from we have had computer issues call back to we've been Hacked call back, every time have to wait a week to call back, now after months Im told nobody gave me a code and

nothing can be done and I Just loose, Have a nice day! that's not Honnring your 3 yr contract ? please advise, Egon acct # 82559-0997630879

I have been a dish costumer for over 15 yrs, and I used to believe that Dish is respectable, accountable and trusted company, I even referred other neighbors to dish. I called dish network in April,2023 because I received a security alert from my credit card regarding my personal information being comprised after dish network being hacked.

00 for 3 months including a confirmation number. 00. I called dish costumer service and I was transferred to the person in charge again named “Joe”, and I explained the situation and asked why I’ve being over charged, I gave Joe information about my complaint in the month before regarding my personal and

financial information being compromised after dish been hacked, I gave Joe the manger the confirmation number from speaking with the manager before…

I have been a dish costumer for over 15 yrs, and I used to believe that Dish is respectable, accountable and trusted company, I even referred other neighbors to dish. I called dish network in April,2023 because I received a security alert from my credit card regarding my personal information being comprised after dish network being hacked.

00 for 3 months including a confirmation number. 00. I called dish costumer service and I was transferred to the person in charge again named “Joe”, and I explained the situation and asked why I’ve being over charged, I gave Joe information about my complaint in the month before regarding my personal and

financial information being compromised after dish been hacked, I gave Joe the manger the confirmation number from speaking with the manager before…

When we signed up last year we were told we would receive a $500 prepaid debit card. This has not happened even though I called customer service several weeks ago. I was told If I didn't receive it I would need to call again.

Keith Grimes, 69 Elephant Lane, So. Royalton, VT 05068

You were hacked in Feb. You've been screwing up my account ever since. Customer service is a joke. Paid a bill over the phone cuz they stole 35$ from my account, after paying my bill in time and in full.

You turned off my service saying I needed to pay a bill I had already paid. I called, they had lost my payment, then finally found it. That was 3 days ago. In that time, you have lost and found the same payment 5 times, and refused to restore my service once realizing your error.

Then you hit me up for my regular payment for this month, when you won't restore my service that should nvr have been turned off. Plus, you wanted me to pay the same bill you lost and found 5 times.

Then you said you would restore my service if I paid you a 15$ fee. Like I'd pay you extra for YOUR mistake. Then…

Been waiting since Feb. for a credit promised by your customer service represetatives I probally have spoken to 8 different people who have promised me my credit. The last one told me since I put my dish on pause I would not get it but the others said I had to put it on pause to recieive this credit.

I am waiting patiently for my $340. My account # is 912384675000. I do not appreciate being lied to by your customer service. You basically have hijacked my money. Please help me.

My programming and price per month keeps changing and when I call to square it away they promise me it has been corrected and the next pay cycle it has changed again and some time loose channels and owe more this has been very frustrating and time consuming please help before I cancel thankyou 20 year customer mike powell

Have to pay for dish on there western channel instead of western movies you may want to watch you get movies with Eddie Dean.Gene Autry Buster Crabble Hopalong William Boyd and Roy Roger's not to mention all the tv shows wagan train riffle man wanted dean or alive ect ect. If I wanted to see that I could watch it free on roku not pay for it

Well I called 4 days in a row to hear different stories on a situation involving a refund on a credit card. I get a response to no one to talk to I c ant talk to a supervisor. Get spun around the money was to be on card 5 to 7 days ago this April 10th that it was credit to card.

Well I get a bunch of different stories. No results this company should be reported for double charging accounts miss. Charges no supervisors to speak with. The workers go change shit on the computers.

I used to watch my local ABC Charlotte affiliate regularly. It seems Dish has quit carrying this station due to being in a dispute with the carrier most of the time anymore. These disputes are a regular item anymore and it’s just getting totally ridiculous.

We have had 3 appointments for a service technician this past week, and he has not come or called. This is sooo discourteous and a waste of my time. We have two accounts with you for $400 a month, and I think it’s time to switch. You will be loosing a long time customer

Carol Albright

I was disconnect for two months and they want me to pay the bill in full and i didnot watch or used their services .i want a credit on my account.