Dish Network

I ordered Dish Network about a year ago, from the beginning we have "pop-ups", a blue square telling us to go online to verify that the channel we WERE watching was part of our lineup, how stupid is that? Also sometimes it is impossible to get a picture, I complained about that and was asked if "snow" was on the dish outside.

Sometimes we just shut it off and forget TV, it is so frustrating to deal with so often. We have 4 sets and it happens to all of them every day. Someone from the office sent a technician to check things, it's still the same, but he was generous enough to tell me he wouldn't charge the customary service call fee of 98.00. That was generous since I didn't cause the problem. It's his service that we are paying for and not getting.

He also told me that if the technician…

We went to Dish for our internet service. I am disabled and use the internet a lot. I can't believe I only get 10mgb. I am out of mgbs within 1 to 2 weeks. When I call they say that's all I can get for a month.

Then they offer 1 to 5 mbs to make it thru. That's still not enough. What I didn't know is that I can't cancel for 2 years due to contract. I have been with Dish for years with our TV.

But something needs to be done to up the service. I will definitely let people know to check carefully before signing to Dish Net. Let me know What I need to do to get better internet service thru you. If there's nothing you can do.

I will cancel my net service.

I signed up for Dish about a year ago. I have no complaints with the picture my complaint are those constant pop-ups. They happen every day on each of my 4 TV's. Sometimes I can get rid of them and sometimes I just give up and turn it off. It is driving me crazy. I had Comcast for over 30 years but they stopped being honest with me so I had to switch and now this!!!!

I called a service person and he offered to send a technician out at no charge, (wasn't that generous?) to see if the issue could be resolved, it WASN'T resolved and I don't know what to do next. He said if they had to come back my charge would only be $10.00. I don't understand why I am paying for a service that I am not getting and he wants to charge ME to solve his bad service??

I understand that if I cancel that I will…

I have tried to resolve this matter of a refer a friend since Feb 2015. The last 3 times I was told it would be on the next billing cycle Yet again it wasn't. The last person (JAX) said again the credit would appear and yet it hasn't. The problem I have is not only do I seem to get the run around but when I inquire about this, they want me to provide account info on the party that signed up which I wasn't to happy with.

When I voiced my concern, I had to go round and round until they pulled up my account which showed the certificate that was used and of course I was told it would be on next billing cycle. That was in March and yet I have not received it and I just paid my bill today 5/11/2015 and of course the billing is 30 days in advance. I regret referring a friend as the customer…

I have been having my service suspended just about every month for over a year now (the last time for nine days) while talking to customer service again and AGAIN getting nowhere. The last rep (I think was a person that could barely speak English) tells me that you cannot accept my check as payment, not because they bounce but because there is always one thousand dollars plus in my account. He gave me some crazy story that I couldn't even figure out what he was talking about.

My billing closes on the 13th and I get the bill on the 23rd or 24th and it is due on the 26th. Even when I send a check right there from the post office there is no way you will get it on time even with a grace period. I pay my electric, water, sewer, property tax, insurance, American Express, master card, visa card…

I had a problem with my Dish system. A repair person responded and replace the receiver. The repair person showed us some item offered by dish and one of the items was a Sound Bar & Woofer System in the amount of $349.00. We purchased this item and after one day we decided that we didn't care for this item.

I called several numbers and was instructed to call 1-800-333-3474, which I did. The person I spoke with explained that the item would have to be returned. I explained we had not received any shipping boxes for these items and if I shipped them and they were damaged I would not take the responsibility for the damage. He said that was my problem. I asked to speak to a supervisor, he told me it would take a minuter to arrange that.

He came back on phone explained that he had to ask a…

I have been in contact with your customer service dept. and then transferred to a supervisor to fill out a tracking form which I was told I would receive a call within 24/48 hours for an update. I did not receive a call so I called today. I gave them the Supervisor's name -Maria YI2. They could not find an extension to contact her. They could not give me info. on why or who would of called me for the tracking info. Every question I asked they had no answer.

This is the biggest run-a-round and full of bull ever. I have a spotless record and make payments way before the payment date and have been with you all a very very long time. The lies and I don't know's are very unprofessional and just flat out makes Dish sound like they don't know crap! I definately will be looking into new options…

I signed up for dishTV over a year ago. I should have seen the red flags then. First they signed me up for a larger package then we had discussed. I only get a few channels after that. My bill was twice what it should have been. For a year I was charged $39-$45. Charging for HBO that I didn't get or order. I was credited 1 months credit. I want it all back. They put it in my sons name, telling me I had all control. Didn't have Any trouble taking money from my bank account. I couldn't do it without my son even though I'm on the account also.

I wanted to add internet they sent me many offered. But couldn't do anything for me after I finally got to talk to someone. The reps I spoke to were Way out of line. The one guy kept saying smart aleck comments to me when I asked to speak to someone…

I tried calling the dish representative who hooked up my dish two Saturdays ago and the person that's over him I still have not received a call back from either one of them I changed to dish to save before I changed I called and talk with a man and explain the 7 special programs that I needed he said no problem I cant get good times Sanford & son and a few others today I was at someone else house going through their channel.

I saw with my own eyes the programs that my dad miss dearly shows I have been calling in about every since my dish was hooked up they are on channel 232 so I rush home to find out I do not have that channel my dad is 89 years old when I changed to dish he has not been the same this is very sad he doesn't ask for much so

I have to do what is best for him because I was…

I have cancelled my TV Dish Network which was bundled with CenturyLink for phone & wireless internet. I have sent my equipment back which have been rec'd by Dish & have paid my final bill which has been received by Dish.

61 which they are planning on deducting from my bank account on May 19,2015. What is this bill for? CenturyLink took back the phone line & wireless using the FCC agreement. I have called Dish Network several times & they say my account is closed with them & the account# 247523 is not there's.

I want to stop them from deducting from my bank account ... I would like a paper bill explaining these current charges & or is it final but no one can find me but yet I am receiving emails with Dish name. Please explain...

My mother is deceased. I have been trying to cancel her service and am getting the same under handed tactics everyone else is getting. They are supposed to send labels to return her equipment. I have not received anything but any other bill and by the way you have to foot the bill for the return.

Listen, all I want to do is cancel her service and do the right thing and return the equipment. Her home is empty and soon someone else will be living there, then what!! I just wonder what Dish Network has to gain by threatening, lying and providing no customer service.

What they get is contempt and people making sure everyone knows to beware of ever signing up for their service. the company seems to hire only those with a gangster mind set. I just lost my mom and everyone else has been more…

Invited friends over for the fight. What do you know yall decided not to carry UFC. If UFC won't be carried by the next fight we will be canceling our service.

I have been a DISH subscriber at home and with my RV before you came up with DISH FOR MY RV which advertised that it would solve all my problems. So I bought a new Satellite Dish and DISH receiver for my motorhome and spent a lot of money to purchase and have it installed. Set up and activation was fairly simple, and I tested in my driveway and everything worked fine. Your literature stated that I did not have to call to stop service at the end of a monthly period, but to simply not pay the bill and my service would stop until I was ready to use it again.

Today I got an email billing me for a second month and stating that I was one month past due. I tried online chat for about an hour with a customer service rep and eventually her supervisor and met with a huge cultural and understanding…

I truly enjoyed the programming that Dish network put out, until dish network presumed that they knew best what I actually enjoyed watching and decided to cut it from my programming! I am very disappointed that Dish cut Ovation Channel because YOU said nobody watches this channel.

So I guess you are referring to one of your long time customer's as not counting. This was truly upsetting to me considering Iove the good wholesome programs of this channel that Ovation puts out! So what are you planning on replacing my programming with and assuming you know your customer's best?

One TRULY UPSET DISH NETWORK CUSTOMER ! I sincerely hope you start listening to your current customers before they become former customers. Thank You

I am writing because I am getting NO WHERE with customer service or supervisors that refuse to give me contact info of who can help me resolve an issue that I have. Long story short I am being accused of downloading movies over my internet and the times this was done my husband and I were at work.

I have never receive notifications of anything being done on my internet thru email, phone calls etc from your company. I understand that piracy laws, but I was in no way involved in these incidents that took place. I do not understand why someone at your company did not call me or something to help me resolve the issue when it first started, so I could reset my password, unplug my router when I am not at home or something! 00!

I am upset at how I am being treated and the condescending way your…

There was no contract presented to be signed during sign up. It was stated several times that this would be a great savings. payment by electronic pay would save even more. We were told that it would be easy to cancel contract after such poor service.

After canceling our subscription, to Direct TV, Dish Network took Money out of our account, I am writing to cancel our dish account due to non performance on your assurances of service. " We incurred $385 in fees. 99the phone service you recommended is not compatible with Satellite TV.

99 is not about the same in price it is $24 more per month or an extra $264 a year! The current Dish internet is not compatible with Dish TV ,…

Paul (the dish net. We,ve been with dish net 17 years and have had good results and great pictures during this time. My dish is about 375 ft to the house. Paul said this is too long and he would have cancelled my install 17 years ago if he had the installation order.

maybe 4 or 5 outages in 17 years and none because of the distance. My sevice is out now and paul said he hopes its not the cable. He checks and said it is in fact the cable. I saw the cable on the ground at approx.

the half way point and ask if we could splice it there to see which half is bad? Ive done hundreds rg-59 and rg-6 splices and used shrink boots. I am so pissed off. I said Im going to Direct tv.

a few minutes later my phone rang and someone said they would connect me to dish network to help me cancel. (NOT GOOD…

I do not like the idea that you removed ovation 245 from my service. I always watched Artful Defective and many other programs.. please, reconsider. Thanks. I have stood by you for many years as you have taken care of me don't watch a lot of different stations but my son fills in some of the others.

I DVR meant to watch when programming is not what I like.

You cancelled ed another good station. All I'm beginning to see with dish is informational programs and too much sports, old shows, and cartoons. I've been with you for two years and maybe it's time for me to cancel my service and move to Comcast or DirecTV.

I am filing a complaint against Dish Network.... My first Complaint is that when I signed up with dish the contract said that my bill would not go up for 12 months... My bill started out at $60 then within 5 months it went up to $100...

I called and I did not get anything out of anyone... So, I paid the bill.... My second Complaint is that Dish gives there customers the option to get a billing statement mailed to them.... I chose that option to get it mailed to me...

Well,Dish also does not send there statements out on time... For the month of March I received my bill on the 17th, I mailed it off the 18th, the bill was due the 21st, Dish cut my service off the 23rd and cashed my check on the 24th...

I called and talked to a representative and a manager... The Manager told me to take my…

Was promised special pricing for 12 months, which now I am not getting. 99. 99 for the remaining 9 months of my 12 month commitment. If this can't be accomplished. I will have to shop elsewhere. You say your customers are important to you, well now you need to prove it. Thank you!

I have a dual receiver, tv2 in my bedroom has never worked properly, When i got online with a repair technician he asked over an hours worth of idiot questions from a checklist but never resolved my problem. He is sending a new remote which I strongly feel will not fix the problem.

He told me if I want to switch to two receivers witch would cost an additional fee (ok with me) BUT I would have to sign a TWO year contract. (not OK) If this problem is not resolved I am going to switch carriers.

Also I should get credit for the loss of service!!!

I love dish network .. I love the movie channels, and we have enjoyed your programming for a while now, years in fact. Your repairs are timely, people courteous, and programming is great. I recently noticed a shift in the accuracy of the 'guide' display ..

for instance they list today 'Tom Sawyer' as a character in the movie 'The League of Extraordinary Gentlemen' . No character in that movie was named Tom Sawyer, in fact there were NO characters that were young boys at all.

While a few inaccuracies are to be expected, this person seems to get either the actors, the characters, or the plot, wrong. It used to be very accurate, now .. what happened??

I want the AMERICAN HEROS channel back! It is very frustrating to pay for services and then have the channels agreed upon discontinued. Either return the contract channels or return the money!

We were told we had 2 ppv free movie certificates. We did not see anything that we cared to watch on ppv. We wanted to watch a movie on video on demand. Well, after an hour with 5 different people all of whom said we could use our certificates for video on demand, we were finally told we could not because it costs one dollar more than ppv.

During the fiasco we had to log in which we never did before, change our password and look for things that did not come up on our computer. I am to old for this type of stuff. Great way to treat a loyal customer of yours that has been with you for 12 years.

I would never recommend dish to anyone after that.

I work 60+ hours a week, so I like to tape programs & watch them during my downtime. Not one single recorded program starts on the scheduled time and EVERY SINGLE "recorded" program is NEVER recorded in it's entirety!!!! " I am so sick of only being able to watch a small portion of any program.

Your service IS THE ABSOLUTE WORST!!!!!!

We were responding to the letter about changing our boxes. This was Friday, March 27th. The time of for the tech to come was changed 3 times. He did finally come about 12:30 or so and no problem. He changed out the box downstairs and I guess because of the age of the TV upstairs, something would not work with the new box. He told us that ( this was about 3:00-3:30) that he had to install some in Vidalia and would get the part needed at Wal-Mart and would be back about 5:00. We asked him to call us and let us know for sure what time he would be coming. By this time we had been waiting all day for service. We waited until 6:00 or so and called DISH, after we had tried to call the tech, he did not answer or call back.We were told that he had already gone home.

This from him is inexcusable,…

I am a big fan of Nascar Sprint cup racing, and fox 59 has removed them and put them on fox spts1 which is not on our channels. I would like to know why, and how long this is going to go on? This is not a way to treat customers!

I Signed up for Dish Network late at a mall one evening after talking to the salesman and repeatedly asking and being reassured that we would receive the dish hopper 290 + channels premium channels for free for first 3 months and Internet for only 46 dollars a month first 12 months and the salesman even showing us writing down what we would get for free and telling us that we would receive the hopper for free because of the package that we had we only had to pay $25 to start our dish Services Well the cable guy came and

installed we tried figuring out how to work the hopper and later discovered we did not receive the hopper or the internet and only the 290 channels for the last week we have been trying to cancel our services terminate our contract and at first they tried a million…

I saw Dish Network accessed my credit reports in October 2012. I write Dish asking why the accessed my credit reports, and inform them if they opened an account, that account WAS NOT opened by me. Dish never responds. Months go by, I pull my credit reports again, and I find a collection by AFNI for a collection for a Dish Network account opened in Texas (I live in Alaska).

Because Dish never responded to my initial inquiry, I dispute the collection instead of contacting Dish, and the credit agencies remove the collection from my credit reports. Dish Network waits almost a year, then has another collection agency, Stellar Recovery, put a collection on the same fraudulent account that has been disputed and deleted.

I've filed an FTC complaint, filed a police report. I disputed the accounts…

I do not have a dish account. In the past several months,you have been double billing my credit card. Total of $ 393.42,was charged to my card. I feel that I have been patient enough,and would like to have my monies returned to me at once. (393.42)

Double billing as follows: Nov.-Dec.2014. 79.46 Dec.Jan.2014/15. 87.02 Jan.-Feb.2015. 87.02 Feb.-Mar.2015. 139.92

I do not have Dish Network. I am a Maintenance Tech for Genesis Housing, Inc. in Oregon & Brooklyn, WI. The cable Techs are very rude and do not clean up the messes they make EVER!!!! I have called and talked to people on 4 different occasions with no success.

The last Tech to work in the building, (having ladders on his truck) was so lazy he took a chair to the basement and used it for a ladder, the chair is broken and still remains in the basement with all the cable clippings. This chair is from the tenants washing area.

I refuse to go get the chair and clean up his mess. I recently had to tack cable wires to the rafters, because they were falling to the ground. They have wires everywhere inside & out. The outside looks terrible.

They are very unprofessional, and all we want is the…

I talked extensively with a representative today to cancel my service. I was told that I had agreed to extended service and would be charged $90 for discontinuing service at this point. I want you to send me proof that I ever agreed to an extension since that was never my intention.

I've been angry since the protracted dispute with Fox which happened well before December. I want some form of evidence since I have lost any faith I ever had in you. Almost everything is available by Netflix or the internet and I think you better rethink your prices and practices while you still have customers. Thank You

I had recently switched to dish. I have two hoppers/slings and several joeys. Tyne problem is that the five tv's cross channels with each other. Meaning, I can change the change of a different tv from my bedroom. Now, my bedroom Joey crashed and haven't received any follow up from the several calls top customer service.

I'm not recommending Dish to anyone I care about.

Lies & alibis. Started Tv service in January, I was PROMISED two (2) DVR receivers. Did not receive 2 DVR's. Inferior receiver installed on 2nd TV, NO DVR. 58 a month. This 211k does not have a DVR!! More lies! 58 charge. 58 monthly charge".

What a bunch of thieves! Hate these Bxxxards!

would not take no for an answer. She was trying not to be rude and hang up. She kept saying no thanks. He would not give up. not changing her service. He set up an install after she told him no.

The technician showed up and took the heat for this asshole. Why would you do that to an elderly person. Tells you alot about this company.

have a dish tailgator mobile sat. That is supposed to be pay as need be service for my camper [ no contract]. Now they sat i owe them a monthly pause fee for not using the system, ihave even tried stopping the service but they will not let me.

big corporations need to be stopped of fraud.

I recently had Dish installed at my home. To make a long story short they drilled holes in my aluminum siding when they did not need to. They left the wires hanging in my basement with no brackets. They cut the cable lines and left them attached to the tv.

They left their trash and also left the gate open, my dog was in the street when I came home. I was not there during install and my wife has absolutely no idea about was is acceptable damage to a home and what is not and signed her name.

Which was on a phone with absolutely zero words just had an x with a line to sign. " "There are pre existing holes over here they could have gone through" also " We will…

My parents – mom is 91 and has Alzheimers, dad is 92. He retired when he was 65, never making more than $12,000 per year but put all 8 of his kids thru college. He has never accepted any form of public aid and has never defaulted on any bill in his entire life.

He is a man of his word. Their income is $1400 from Social Security. They would qualify for Medicaid and Food Stamps but would never apply for it. Each month, first they pay their medical premiums, next they pay their house bills and then they fill their gas tank and it has to last them for the month.

They leave their house to go to church – where they never miss putting $5 in the collection. They also venture out to go to the second day bread store twice a month and get enough bread and buns for others and freeze it. They also make…

Today,02/19/15, I called Dish Network customer service to ask if "box" been sent out. They (Dan) stated the box will be sent. This is the third person handling this simple task of sending the "box". We were in good faith while paying our bills, so I'm just looking for good faith in Dish Network to send box...

If we do not get this box than I'm forced to file a complaint with Consumers Complaint Department...

It is Sad Of your Company Someone I had been a member of for many years, I never missed one payment while with your company not one. I took photo's of all the equipment that I sent back to you, I did all I was supposed to do with your company but now my credit is ruined after being a Great Customer of Your company.

You have stated that I did not pay my last bill when I know what I did and even sent copys of the last statement that I paid the last bill but you all have got to fix your company that when a Customer canceled your company that the payment was done as I was told when I closed my account that I did not owe you one penny.

I am a Wonderful Lady and was with your company So very long and You as well as I know I paid my last bill but someone in your Billing department made a…

Please hurry up and come to terms with AMC before this Sunday. I will be missing the season opener of The Walking Dead because of some stupid deal between you and AMC I pay a lot of money for the all channels package and I want to watch AMC NOW. So figure out something out soon.

Mike

To whom we may concern: Yesterday 09/30/12 I find out one of channel we sign out with dish network is stopped work. I call to dish network “#1 satisfaction” customer service phone number where I was on hold for almost 35 minutes wait first time and then I have to call back again because they hand up phone on me.

When I call second time I was talking with to “friendly” customer service representative who let me now they have right to do anything they want at any time without any note to the clients. When I ask nice people how I can contact executive office of the company I get answer is no way you can reach any one from executive office this is top secret information and cannot be provide to dish network clients.

1)My question is you advertise your company as #1 customer…

I was a customer for 4years. There was a thunder storm 2years ago and I called the the service center I happened on a person at the other end of the line who was obnoxcious and rude. He told me a few things to try and they did not work. I continued to try and he hung up the phone. I was without service for a number of days and calling again several times. Recently I had a same problem called and the female on the other end. She told me to do a few things that did not work. Finally she said "your box is no good you can throw it out and will send you another one within five days" I thought she was talking a little out of her head.

I tried calling again and got another female who got the box going I mentioned to this female that I was expecting a box she told me she would stop the…

I live with my sister and she has a dish network account. here in Arlee,mt. We pay you " Dish Network " a lot of money per month for services and we should at least be able to watch a foot ball game in Seattle.

We are also wondering what has happened to the Documentary channel, it has been removed and am wondering why?

Do you really think the Ely Grau should be able to treat her employees the way that she does? Are you aware that she works as a coach and has borrowed money from them? She has had them drive her to and from work.

That she has had her people do her work and told them not to tell anyone? Are you aware that she has told an employee that the team does not like them? Now she has decided that she will get rid of this employee and told them such.

You may want to look into this. I believe this may be a case of discrimination and defemation of character. Having people re-apply for jobs that they already hold, and not giving them a reason? Is this even legal? I know for sure that I will find out. Thank you.

When i first called to get information as a new customer to "dish" I told the man that signed me up that i was only changing to "dish" because Direct TV was coming up on contract negotiations and they maybe loosing channels like "AMC" and a few others that were Vital to me to have.

I am a sound editor and NEED to be able to watch the programs that I work on for business reasons. The man on the phone assured me that "dish" had NO issues and NO contractual problems and that I would NOT have any problems with loosing that network "thru out the duration of my new contract".

With that verbal contract made I then agreed to sign up with "dish". I noticed that a few months after signing up with dish that dish was now cancelling their contract with AMC as well.

When I called to explain that the…

00 for breaking the lease. ,and was never told that there was a lease. Thank you.

I had an account with DISH for internet service and satellite e-mail. That account was closed in February. DISH took money from my bank account, then refunded the balance and sent me a statement saying nothing was due. I moved after returning all equipment.

00 from my account for failure to return the equipment. When I called, the company magically found the equipment. 00 from my bank account. 00 charges for something. I called (this was April), and was told by the customer service rep that it was just a computer glitch and that I wouldn't get another billing.

No money was withdrawn from the account. 00 from my account. 00 charges were for early termination of the contract. 00 was reimbursed to my account earlier in the year, I got a statement showing a zero balance. 00 which was…

Sunday, May 5, from 11am to 2:15pm I was on the phone with Dish technicians trying to get my RV Tailgater up and running after being shut down for the winter. I ended up talking to 5 different techs and one supervisor and no one could get my tailgater operating.

I was totally frustrated to the point of having them just disconnect everything, including the satalite for the house and the Internet service and finding a satalite co. that could work with me and get their equipment working. They kept trying to tell me that the problem was with the tailgater and that I had to call the mfg but I kept telling them that it wasn't the satalite dish itself because it was picking up the signal but it wouldn't download the programming.

They still insisted it was the tailgater so finally I agreed to…