Dish Network

the amount keeps going up I have a contract why can't you stand behind it or let me out of contract

I ben customer for 13 year I call Maria today and supervisor Efrain and my bill is normal 35.03 and they rate at 40.00 dollar I explained the I Had situacion was not able to pay the increase for 5.00 dollar and they told me the when not able to help me I ben with this company so long that sad I will like to speak with corporation and follow complaint customer service is very important and the most important customer is the exist one

We are dish TV customers. We decided to purchase dish security cameras because our neighbors who are also dish customers have your security cameras. We bought 6 cameras. 4 one week and 2 more a week later. We have had nothing but trouble with them.

We called dish several times and they sent someone out several times. Every time they left our house the cameras quit working. When I called dish the person from dish tells us we are not customers.

Finally after several phone calls and some very rude people on your end at dish, they say that we bought 4 cameras. We have called the installer and he tells us to call dish. Obviously this is a waste of time.

When I call Dish On Tech for help I get Dish tv's phone number but Dish keeps telling us that we did not buy them from Dish. 00 We are very…

Prior to moving from 226 Woodcrest Circle Franklin NC 28734 (phone # associated with account: 828-369-9047), I contacted Dish customer service 3 times. The first time was to gather information regarding how soon to set up disconnection. The 2 following times were to cancel service prior to moving.

All 3 calls resulted in not knowing exactly what equipment to move with me to return to DISH once I received the packet, but I was assured that information would be in the "packet". None of the 3 agents mentioned I would be charged for that return.

The 2 follow-up calls to cancel were a hard-sell pitch to remain with DISH which I resented. I was offered a great rate if I stayed with DISH and moved it to my new residence - going from $140/month to as low as $39.

Why was I never offered a reduction…

I became a new Dish Network customer on November 9, 2022. On November 17th my service went out and could not be resolved via phone. I had to wait until November 24th for a technician to come out. On December 2nd it went out again and once again it could not be resolved without a technician.

Now I have to wait until December 14th for someone to come out. I have had no service now more days than I have had it, which is a very poor way to start out with a new customer. While I do appreciate the bill credits I have no TV service.

I don’t understand why a new customer can’t be taken care of and get service sooner since apparently you claim to pride yourself customer on customer service. I would appreciate immediate attention on this matter and hope I’m not ignored as I have been so far. One…

I totally understand why dish network’s star rating is not quite 2 stars… All of a sudden the new station Great American Family channel #165 is gone and it will be another cost if we want to view it! That makes absolutely NO sense as we now have to pay an extra fee to view Christmas movies on channel 165 which take pride in displaying “traditional relationships”, but we get to view channels 185 & 187 (hallmark) as part of our package which cater to homosexuality relationships—how messed up is that and

what is wrong with those allowing this to be aired! Homosexuality relationships are wrong and always will be so you people who produce and air these programs really need a reality check!!!

00 was taken out my account for equipment. I returned the equipment and you received it on the 14th of November. I was told the money would be put back on my card and it is Dec 1st and no money has been put back on my card.

I have called several times and i keep getting different answers each time. I spoke to a Melissa in Resolutions and she promised she'll take care of it and call me back and she never called or took care of the issue.

Every time I call and speak to someone i get a different reason why the money has not been put back on my card!! it appears that your staff is passing the buck!! Today I spoke to a lady named sharon in senior resolutions ID number R34, she also stated that she will be getting back to me.

I have filled a complaint with the FCC and I will go further to…

I renewed my service with dish network a few months ago and at that time they told me my price would not go up but it has gone up and now they tell me that it was not locked in so I have to pay your new rates. I signed up for the rates at that time that cost me $72 dollars a month and now they are &80 a month.

I can not trust a company that lies to me. I am 81 years old and cost means a lot to me. I am not happy with you now. I have been with your company for 13 years. Someone needs to take care of this problem.

Refuse to remove equipment from property. Refused to send technician to remove equipment. Informed them not responsible and not physically able to remove this equipment due to being disabled Rescheduled technician appointment last week twice without notification to customer. Rescheduled four times today and changed technician without notification of change.

Arrived 6 hours after scheduled appointment for technical. When spoke with supervisor of customer service resolution team last week told TRENT that if technician was not at property by noon then to remove their equipment. I still had to call some third property to come remove the equipment.

RYE IN Customer service didnt want to give me the service order cancellation number. I finally received the order number. The company they told me…

Dish Network packages include CGTN and CGTV español channels in their packages. These two China Global Television Network channels are owned by the Chinese state broadcaster China Central Television, which is under the direct control the Chinese Communist Party. Why is Dish Network broadcasting Chinese Communist Party propaganda in English and Spanish.

Not buying their services based on the fact they are traitors!

Employees that really are not very knowledgeable. On 11/19/2022, 8:01 am called into service Auhna, (Anna), on the phone she tried walking me through the testing steps, still didn’t work, then says it shows cloudy their, and states that I should just call back tomorrow when the clouds are gone! Really!

At 9:06 I called again got Makayla, she walked me through the testing. Decided I needed a Technician, we set up an appointment for 12:00-5:00 on the 11/21/2022, I sit around waiting. At 3:52 I called again got Eva, she said it shows between 4:30-5:30 At 5:12 called again, got Kyle, said tech had tried to call me , but I didn’t answer, was sitting here waiting on the call all afternoon, then she said Eva had told me that.

NO she never mentioned it. She said the available tech would be on…

Trying to watch a 2 football games and I get a message we are sorry we know channel is block and working on getting restored. We pay you a lot of money watch tv and you pull this BS. And you want to why your customers get mad and switch to cable or DIRECTV. And you customers representatives.

Feed us the same old BS.

I called customer service to update my credit card information. Talking to the rep was like talking to a five year old. I could not understand a word she said. You would think that as much as dish cost you could hire someone that could speak English.

If I ever call dish customer service again and get someone that can't speak English I will cancel dish right then. I will call spectrum. Ernest scott

This is the worst customer service ever, no show, no call. I had to call and reschedule because they screwed up and screwed over a long time customer. No respect or common courtesy for others. I couldn't get and appointment sooner than November 16 to reschedule the appointment I showed up for and they didn't.

Dish refusing to take responsibility and work with the customer for there error. Now I have to drive up 3-1/2 hours for another appointment with no guarantee they will even show up. How screwed up is that? The appointment is now set for the 19th, and I couldn't even request to be first appointment, so there wouldn't be a delay and again dish stated they couldn't do it or guarantee the tech will show.

I will be reporting Alexandra the customer service supervisor that stated she…

Dish will not disconnect my service just because my husband changed the passcode and I do not know what it is. We are getting a divorce that is why he will not let me know what it is and Dish will not disconnect me or even get into my account just because I do not know passcode I want it disconnected now.

I called dish in August to disconnect my service and the Lady said that I could just put it on hold until I seen if my husband would want to keep the account open and I told her OK so when he called the next day he knew my code to get into my account and had it turned back on but left it in my name and

change The pass code now they will not let me in the account because I do not know the passcode even though it is in my name I want it disconnected he will not pay his bills and I’m going…

I am a 20 year customer // pay $200 plus a mounth // Upgraded my Vp 211 to Joyee/ hopper [ mistake ] several techs have come out // replaced componants // last tech says it is a clitch in soft ware down loads ,, not my problem // i lease the equipment from dish //FIX IT // i need a real suppervisor who speeks USA english to call me 770 654 0305 /// no you are not worth one star today /// I am feed up

I realize that channels will have a dispute with you and the amount they are charging however as a customer I feel like I am being asked to pay for part of a service that I signed up for. As the days progress I will also evaluate my service with the amount I am paying for Said service that does not still carry the channel I like to watch.

Especially when tonight is my night to record shows . I pray you resolve your situation in a timely manner .

First of all the first Service man that came to install was here 12 hours and deal didn’t finish. The next day the person that came out was here eight hours. He got it working. But since then I’ve had problems every day and I’ve only had this dish service for maybe two weeks.

I’ve called five or six Times. Five head service men out. A service man came today couldn’t fix it. Called and was on telephone today for over a hour. Talk to four different people. Was cut off and put on hold.

Not getting any answers was just passed on to a different person. I haven’t been able to watch television in my bedroom sense I hook this up. It keeps going off and yeah it’s not off the sound and picture keeps going off and on.

I’ve got a another service call for tomorrow If This can’t be resolved I will…

Dish satellite repair is uncalled for today is the 16 and the first repair tech available will be the 9 of next month. Reason given there are no techs in this area. Why? Are they payed so little they go elsewhere to work?

This is not costumer service..... This is a too bad we will get to you when ever. Corporate America today disgusting

I called on 10/4 to have my Satellite dish reinstalled on my roof following a total roof replacement. I spoke with Anna who told me that the earliest i could have this simple task accomplished was today 10/10 between 8am and noon.

I called at 12:15 today, 10/10 only to be told there was no appointment and it would now be rescheduled for 10/16. THIS IS TOTALLY UNACCEPTABLE! I asked to speak to someone else and subsequently spoke with Jordan who told me that he realized they dropped the ball but was sorry but the earliest they could get to me was 10/16 again TOTALLY UNACCEPTABLE!

I find it interesting that Dish recognized they had dropped the ball but then do NOTHING for me to rectify the mistake except tell me I now have to wait another week. I told Jordan that was unacceptable and I…

Was forced to get a new receiver box because local channels would no longer be available on box currently using. Have no one available at residence, until after 3pm (which was made known to customer service when new box installation was scheduled - they made a note to not be at residence until 3 or after) Service rep called at 1:45 to say they were in my driveway.

Let them know was unable to get there until 3. They returned at 6:30 pm. Dish was aware when scheduling replacement receiver that household had 2 TV's but this information was not made known to technician exchanging receiver. Had to schedule another appointment to get items needed for second TV.

Left work early due to call the technician would be arriving 1:45 - 3:00 pm. Left job early to accommodate technician arrival. FINALLY…

Programming is a problem Where are Disney channels ESPN

They want me to keep paying for a service they can't provide, but refuse to cancel.my service without a fee. It's funny they can't provide me the service I signed up for, but when wanting to terminate them, they want me to pay. F*** them.

Sick of y'all taking off channels. Takes forever to get them back. It is time for shows to start including football on ESPN. why can't you just pay because we will all absorb the cost one way or another. You never ask the customers what we want just take off channels.

Mighty funny that your so called contract times never come due when there's nothing on to watch any way. Get a grip.

When I signed up many years ago I was told I’d get certain channels, where’s ABC, where’s ESPN? Are you in breach of contract? I don’t want to switch services but I will. Very angry and disappointed.

I like every other Dish customer woke up to find ESPN blacked out on Saturday, which is college football at its best. I received no warning these channels would be removed from my package. Does this mean that now my rates will decrease since my package does not include these channels?

A little forewarning would have been nice.

We have been misinformed numerous times in the standing of our account. I spoke to someone earlier this month and explained our hardships with a family death, washer and hot water going out and needing to be replaced and the birth of a new baby.

Explained we are on a fixed income and needed to know if we could get an extension or a payment arrangement. I was told you don't offer those but not to worry services would not cancel but IF they did we could restart at anytime and not lose our programming options we have.

Also that the bill would NOT continue to go up, so we'd be able to pay on the 29th and it still be the $100 something. Then come to find out the bill did go up more making the restart amount go from $170 something to $390 something and was informed there was nothing that could…

They lie to me first is 1 prise and then they change ..bunch lies no fear for a seňor citizen I call bbb to

We canceled an account in CO since last year 6/8/2021 and returned all the equipment physically to the Dish rep for our new house in SC but without us knowing Dish continued charging our bank account for the CO account knowing that we sold that house and moved to SC where we physically returned the CO equipment to the Dish rep.

Since Dish continued sending the bill to my husband’s email and he thought that it was for our new account in SC that I take care of, they don’t want to refund our money for over $3,000 in charges for an account that I canceled and closed. They don’t have records because it was a bundle with Frontier in CO and I had to call different people and times to get it done.

All my records and phone calls show cancellation as of 6/8/2021 but Dish is refusing to return our…

I have been a customer for 30 years. I'm a veteran and senior citizen. In January, I was contacted and told I was eligible for free Hoppers. I asked are they really free and I was told yes. I found out when I got the bill there was a rental fee.

I was never told at that time I had a 24 month commitment. They installed the Hoppers and told me to sign saying the Hoppers were installed. Again, I was not told I was signing a 24 month commitment. We all know that you don't read those papers you go on the word of the representative.

Now I'm trying to cancel dish because as a retired senior citizen I cannot afford it. I have been a loyal customer and I cannot believe dish is treating me this way.

I've been with them for over 10 yrs & the prices are constantly increasing. They can drop a channel with little to no notice & still charge you the same amount. You call in for help & get a rude representative only to be transferred to someone (this person was actually nice),but promised me something that I did not get.

I'm so disappointed & would not recommend Dish to anyone!

I do not understand why Dish TV needs my SS# when I am giving them a credit card to be billed monthly, In a time when data breaches are more common than not, having Dish TV holding onto my SS# is only asking for problems when a breach happens to them (not if, but when).

When I refused to give them my SS#, they raised the monthly service $40 and then wanted $800 upfront for the equipment. You have got to be kidding. Needless to say I did not nor will become a Dish TV subscriber.

Dish internet has been out in my apartment complex for almost month now. They are continuing to charge residents despite not having internet. The customer service representatives aren’t being updated by the technicians, so they have no idea when it will be fixed.

There is no end in sight. I keep getting lied to by reps. I work remote. There is no excuse to not have this fixed by now.

Why when I pay for MLB do you block the Milwaukee Brewers when they are playing on the west coast? Do you really think this hurts their attendance or are you just taking advantage of us again, like when you fight with a network then you just cancel and take that station away from us. S.

and I'm getting damn sick of it. Please respond with some kind of a reasonable excuse, if you can. You are not the only service out there and I will be contacting them soon because of your selfishness. Waiting to hear your excuses.

Mr. Erik Carlson, President, and CEO 9601 S. Meridian Blvd Englewood, CO 80112

RE: Not Providing Customer with Approved $400.00 Mastercard Dear Mr. Carlson: I signed up with DISH between March and April of 2022. I have TWO of your approved flyers that say, “You’re Approved,” At the bottom are instructions on receiving my $400 prepaid Mastercard when mentioning the approval code listed. DESPITE THREE PHONE CALLS TO DISH, I HAVE NEVER RECEIVED MY $400.00 PREPAID MASTERCARD! The approval code I have is 1105-505-409. When I called on 7/29/2022 and spoke with Andrew, he confirmed it and gave me ticket #: 5590601. So, I have been waiting for the card. I called again on August 25, 2022, spoke to Joyce to report no Mastercard, and Joyce said the code printed on your flyers that I gave Andrew were…

So dish overcharged me in May and said that they will refund me.... it never happened they didn't even credit my account. Now they are trying to overcharge me again so I turned off the auto pay...now I'm going to shut both of my services off and I will take my business somewhere else....

I'm a new customer, when I signed up asked for billing date first of month. That were changing it. They told me to turn my auto pay off, to pay it on the 1st and then go back in and turn auto pay on.

I turn my auto pay on, should I had a zero balance as I had just paid my current bill. 43 for my September bill. I asked for a refund they said within 3 to 5 days I should have one today is the 19th of August and I still have not received it.

They say my card declined it. I called and talked to the bank and they said nothing is even tried to come through. I live on disability now they say they're going to mail me a paper check. Another 7 to 10 days to receive it.

I have a very strict tight budget,

I called Dish customer support twice. The first time was Thursday, Aug. 4. Dish service was off Wednesday, Aug. 3 and Thursday, Aug. 4. The tech restored service Thursday night. Friday morning, Aug. 6, Dish was off again for the entire day. m.

and check everything, Early Sat. morning, I worked on the Dish receiver and downloaded software and reset defaults. I was able to restore Dish service. m. Dish has been working great since then with no problems!! One question I have is if I was able to restore Dish service, why couldn't two trained customer service reps??

Please credit my account for…

Sofeware problem, I update to the latest sofeware on my Wally receiver, now every time I turn on the receiver, I got a blank screen, but the guide is working. I had to reboot to the receiver every time I turn it on to watch tv.

I gave your Technicians 5 different times to make your new HOPPER system work in my home. I have 4 boxes, all 4 are wired with 4 remote controls, that are brand new, that I will keep until you send me an email stating all charges since July 29, 2022 will be dropped.

If you cannot send me this cancelation letter, I will not return your equipment until I receive it. Thanks, Tim Tierney 916-531-3528

I recently made my monthly payment for my Boost mobile phone service on July 21,2022 and my account was suspended on July 27,2022 due to what I'm told Un Reasonable use and my service will not be restored which was told to me today August 1,2022 but on July 28, 2022 I was told by a customer care rep that my service would be restored within 72hrs due to the medical issues I explained to her and

that I would be refunded NOT credited but refunded for the monthly payment for that account.. As of August 1, 2022 I have not received my money nor will my service be restored.. If I'm not able to use the service why keep my payment for a suspended account..

I will be contacting the BBB because this is Robbery

why after 3 years of so called negotiations why do you not have FOX WSVN on my miami areaa DISH network the other night after working came home to watch the all star game on FOX only to see using game finder it was on at 1 am on FOX sports (after the game ended was on at 8pm eastern time i called my wife in our north carolina home and she said YES the game is on channel 21 FOX went to channel 21 here in miami and guess what NO channel 21 give me a break !!!!

guys are you trying to loose business around zip code 33331 after several attemps one cust service girl finally said you were in negotiations with sunbeam aka WSVN channel 7 for over THREE years now Either 2 things 1) i'm a fool for having swithced to Dish in this market (WSVN carries NFL football etc ) and paying for it and not…

I was shopping for high speed internet and TV. The customer service / sales people were EXTREMELY rude and belittling. I understand internet availability. One of the men asked me several times if there was a man in the background he could speak to. Seriously?

Its ashamed that all of your staff are again are not on one accord because the next girl I spoke with didnt have any notes about any of this and asked if this was the secind time I have called which wasnt professional at all.

I called dish because I saw them charge my account for 283$ and I haven’t used the services in months, I switched over to spectrum. I thought my account was disconnected but turns out another agent months ago paused it. When I called dish to ask for a refund my agent Alex was very rude telling me not to disconnect that it was his warning to me, that I’m gonna regret switching over, I don’t understand how agents can beg for me to stay with a service I don’t want. The call lasted for a good while and he was just giving me a hard time trying to disconnect my service. This is very unprofessional and if he’s doing this to me, then he should be monitored because I can only imagine who else he does this too.

After hanging up with him because he was giving me such a difficult time, I called back…

I have requested for over 2 years to get a paper bill, they have never sent one out to me. 88. When I asked why I would have an outstanding balance, they told me that my heartland package was promotional and since I didn't let them know if I wanted to keep it, they stopped my service.

I explained that I was never informed of that, that when I renewed my contract, everything was locked in for 2 years, bottom line, they don't give a hoot, I paid my bill, paid the extra to have the new rate put back on just to end up spending 45 minutes on the phone to have someone walk me through the process of resetting everything and having to reset the factory settings to get info to display on my tv.

I was never informed that I had an outstanding balance, so I don't get how it's even legal to do this.…

The customer service is horrible! Each time I call I'm told different information. The bill is to high for the service that consistently goes in and out. Each month I'm charged a bunch of different fees. I would not recommend dish!

I HV NEVER EVER BEEN LATE ON A PAYMENT NEVER AND ASK FOR AN EXTENSION THIS ONE TIME. IM CALLING CORPORATE TILL I GET AHOLD OF THE CEO OR BOARD OF DIRECTORS. AND TALK ABOUT NO BRAINS! NO ONE HAS EVER EVER OFEERERED ME THE 55+ PLAN AND THE MOVIES FOR FREE OF COURSE NOT.

WELL MAYBE UF CORPORATE DONT HELP FILING IN SMALL CLAIMS COURT WILL. AND I WILL BE GETTING OUT OF MY CONTRACT BECAUSE IM DISABLED AND HV HEALTH ISSUES AND DISH HAS PUT SO MUCH EMOTIONAL STRESS ON ME. YOU SUITS UP IN CORPORATE IGNORE YOUR CUSTOMERS WITHOUT US YALL WOULDNT HAVE A JOB.

THINK ABOUT THAT FOR A MINUTE

Very rude supervisor named Max. Today is July 10th,22. I am a 72 year old widow and have been a Dish customer for over 30 years. I accidentally hit the reciever button when scanning. I hit the pay per view.

And IMMEDIATELY turned OFF the program. I just wanted an adjustment to remove the charge from my bill. MAX the supervisor was Extremely RUDE. He needs to be removed from this position.. he has no customer service experience.

Had service 5 days. Main receiver would just turn off while watching.

Finally on Saturday morning no power at all. Called customer service. They told me they would send one to me in a couple days. Ask to speak to supervisor. Demanded they send a tech to set it up. Still have to wait a couple days.

Told them unexceptionable like to speak to his supervisor and was told he did not have authority to put supervisor on or authority to call tech to come today. Can’t get refund because had service 5 days only can cancel after 24 hrs.

Had DIRECTV fir 7 yrs no problems with reception ir service. Only reason switched because dish was cheaper. NOW I Know Why. You get what you pay fir and dish is all about upselling and could care less about existing customers.

PS when i signed up had tech out next…