Dodge

I bought a 2018 Dodge 2500 truck from King Cotton dodge in Covington, Tennessee around the 1st of January 2018. At the time I purchased this vehicle I also purchased the extended service contract. On April 23 2018 I went back to the dealership and completed the paperwork to cancel the extended service contract.

It is now July 1 and I have been to the dealership on several occasions to ask about my refund but have only been told different excuses from Brad the the finance person I bought the contract from. This is totally unacceptable.

Please look into this matter and assist me in getting my refund. Thanks

I took my 2008 jeep patriot to the local jeep dealership (COURTESY DODGE IN CONYERS GA.) I requested service under the lifetime powertrain warranty that is still valid on this vehicle because we have complied with every provision of the warranty provided by Dodge. The dealership refuses to repair the vehicle under the lifetime powertrain warranty. I say this is an obvious BREACH OF CONTRACT.

I am leasing a 2017 Dodge Durango. It has about 6,000 on it. Recently driving to work my tire pressure warning light came on. We went to get repaired and found out that it could not be repaired since the tire was split open along the rim line. I now have to purchase a new tire with a brand new car that has hardly no wear and tear on it. I feel it was a defective tire. We are a customer with two Dodge Jeeps 2017 and now a Dodge Durango. Thank you for your attention to this matter.

Lisa Mathusek 53 Verdi Street Smithtown, New York 11787

I bought a tipm for a customers 2011 Dodge Grand caravan from our local lithia doge dealer 2-07-2018. The vehicle came back in on 3-06-2018 with other issues, we diagnosed it as a defective tipm. We called Lithia dodge they would not warranty unless they diagnose it.

They want us to pay them 2 hous to diagnose it and a 1 hour to replace it. It only took us a half hour to diagnose it. I feel we should not have to pay this for a defective part.

The dealers name is Lithia of Great Falls #152 The Ro # is 205331

Three short years ago I bought a used 2007 Dodge Caliber. I had no idea of the rust issues with this make and model year, but apparently Dodge/Chrysler did. A notice went out to original owners, but not to the poor unfortunate souls like me who happened to buy it used.

February 2017 was the cutoff to get this repaired by Dodge/Chrysler. I found out about it in Sept. too late apparently. THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED BY THE COMPANY. IT IS NOT OUR FAULT THAT YOU MADE A RUST BUCKET!!!

IT SHOULD BE ABLE TO WITHSTAND NORMAL CONDITIONS AND NOT RUST OUT IN A FEW YEARS. ( I owe more than it is worth) and will have to pay thousands of dollars out of pocket to repair it and keep my family safe. DO SOMETHING DODGE/CHRYSLER!!!

2016 Dodge Ram EcoDiesel (Doug Smith Dodge, American Fork, UT)

Dear Dodge,

First of all, thank you for years of reliability, good service, and a company that I would always recommend. For this reason, I have decided to come online and relay my experience. A company never gets better if it is not willing to hear constructive and pointed feedback. As a matter of context, my wife and I have either both owned a Dodge or both owned a Dodge since the mid 90s. We have loved your vehicles. In mid 2016, we decided that it was time to upgrade our Dodge Truck. We wanted a truck with better gas mileage and towing ability. Several people recommended the EcoDiesel. Never owning a Diesel we were apprehensive about the proposition. However, your organization made us feel comfortable that the investment…

I experienced a vehicle malfunction with my 2017 Dodge Durango where my truck came out of gear while parked. Called the vehicle department where a claim was made and filed. Mind you this was a month ago. Since then my husband has had to do all of the calling and on two occasions the complaint was closed without anybody on Dodge's end knowing why it was closed.

Every week we are given the run around and quite frankly I am beyond livid that Dodge does not value my business nor my or my family's life! The technician that drove my vehicle mentioned that he did find an issue but that he had to send the information to Dodge.

Since then this has been a freak circus. I am paying for a faulty vehicle and you mean to tell me every time we call it's always been the someone will get back with you in…

I had an appointment yesterday for diagnostic testing. No one informed me that it would be an all day thing. I sat in the waiting room for 6 hours and noticed my car was still parked as I was leaving.

I called 2 hours later and they said they would call me this morning. It's now noon and no call back. What's the point of making an appointment if no service was to be done at that time? I would never recommend anyone to go to AutoNation Dodge in Phoenix.

I have wasted 2 days that I have off, stressed about my car. Terrible service.

I do not blame Chevrolet and Dodge for what has happened to me. I will try to summarize succinctly what I have endured. In 2013, I purchased a Malibu LTZ 2008 with 38,000 miles. I am suspicious that the odometer was tampered with and I am suspicious that I may have purchased a flood car. I complained to Landmark Chrysler Dodge Jeep form which I bought the Malibu. They essentially brushed me off, with the lame excuse that I had waited too long to contact them. Between 2013 and 2015 I spent 1400.00. There were also major repairs such as a catalytic converter (paid by Chevrolet) and a drive axle (covered by my extended warranty). These repairs included replacement of three sensors. I still have two sensors that need to be replaced ( relative to tire pressure).

Last week, I was at the shop…

Two weeks ago from today I purchased a 2016 Ram 1500 from Towbin Dodge in Henderson, NV. This was my worst experience ever at buying a vehicle. While going over the paper work, the sales man said that there was a minor error and a change had to be made. When he brought back the corrected paper work, I found that approximately $1000 was added to the price. I know that this was done intentionally, because the sales men tried to blame someone else for the mistake. If I didn't catch the "error", guess what, I would have been screwed over.

The other problem was when I tried to get zero % financing and a $1500 rebate and others as stated on the web site. I easily qualified for for this. The sales man said I couldn't get both. Again I got f--ked. This dealership is run by con men and thieves,…

I purchased tires from Wal-Mart in Leland NC April 2015. I went to the Leland Wal-Mart and had my truck serviced and the tires rotated and balanced. After having the tires rotated and balanced I felt a vibration in the steering wheel. I then took the truck to the Shallotte Wal-Mart to have them balance the tires again because I was not sure that Leland NC Wal-Mart did in fact balance my tires. I was told by the service department that I had a bent rim and tires were out of balance.

The rim was not bent prior to taking it to the Leland Wal-Mart. These tire must be bad. I am requesting the tires be replaced at a prorated rate 265/65/17 and the rim replaced or fixed. 2016 Dodge Dakota V6 4X4. Wal-Mart Super Center Tires purchased here and serviced at the address and phone number: 1112 New…

I brought my Dodge Grand Caravan in for a oil change. I understood it would be longer than Normal because of the thanksgiving holiday. I was told it would be maybe 3hrs. That was fine I was # 3 in line and thought I have other things to do.

Now four (4) hours later cars that weren't there when I dropped mine were being serviced before me. My # 62237 and 62252 was on the table outside. There's a lot of numbers between those two that went before me. Why?