Dodge

My truck be in service about three weeks I still got service yet

Service at Crystal lake dodge located 5404 S Route31 Crystal Lake is horrible. The service department lies ,cheats and steals. brought truck in for service and warranty issues and this what they been going on since Jan 19,2019. They charged me approximately $800 for differential service and trans, but never did it.

(Scam me financial) They replaced the water pump supposedly under warranty, but I had coolant leak after repair. brought it back to them and I told the service department and Gary that the thermostat housing is leaking ,plus I still have a transmission problem.

They said they would replace the water pump again and thermostat housing, but only thermostat housing was replaced (scam warranty) they erased codes again on transmission and it is fine. I took my truck back there on…

I bought a brand new 2017 t/a I was under the impression that the hood was painted and the roof and trunk lid were wrapped.recently I noticed 2 small chip marks on the hood of my car revealing the color of the car

Dropped my truck off for $2,000 worth of service, but coolant message on dash stating low coolant before I even brought it into the Sanford, FL dealership. They did mult-point inspection, but listed the coolant level as good (green). When I got home I checked the mult-point inspection, so I called dealership and the advisor got the mechanic on the phone and he said just add distilled water.

Told him I only had water and he said that would work. I found out that regular water was bad. I then took it to Daytona Beach, FL dealership to have it flushed and replaced, but they did nothing with the coolant and changed the oil.

When I pointed that out to the service advisor in Daytona she didn’t return my text or phone call. No service at all.

I have filed a complaint months ago. we purchased a Ram with a scratch and it was supposed to be taken care of. we have not as of yet received a call and our salesman has left. He was the one that took the pictures of the scratch.

I think we are on file with you on our complaint. Now I am getting worried about the recall and we need an oil change. What if they do something to our vehicle for punishment for contacting you? They have changed general managers so many times I don't think anyone would recognize us even though we went in there every several months to complain.

Never again will we buy a Dodge Ram.

had a recall for the draglink. service said parts would be a couple of weeks , they call and I took it down there. Carlock of Tuscaloosa Alabama didn't replace anything they tight up the nut holding it together and welded the threads so the nut can't come off.

it may have stop the problem but I know it will cost more to have it repair in the future, when I ask about it, it would need to be cut off which a thread on nut doesn't need or I would need to grind off the weld. cheap a$$es

Vehicle was at dealership to be serviced for almost a month. Services listed on invoice that were not performed. Refused to correct problem after I paid deductible and AcadianaDodge suggested I do elsewhere to have repairs repaired. Vehicle was in worse condition than when I initiated dropped it to dealership.

Very disappointed and will seek legal action.

WHY DO I HAVE TO PAYOUT OF POCKET FOR A THERMOSTAT HOUSING THAT KEEPS CRACKING OPEN & LEAKING MY ANTI FREEZE EVERY 2 YEARS,YOU CANT DO BETTER THAN PLASTIC,THIS IS COSTLY & SHOULD BE ON YOUR RECALL LIST,IF BELTS GET WET ON MOTOR OR IF GARAGED A CHILD OR ANIMAL TASTES THE CONTENTS

I delivered my car to the Service center in Abu Dhabi for regular service 140000KM service schedule , and re, as usual, ceived it next day, 20 minutes later the car was overheated and engine coolant was all over the road, when the car was sent back to the dealer 1 hour after receiving it from maintenance I was told that there're 2 hoses (in & out heat hoses) are broken and

needs a replacement and was quoted close to 350$ for that, that all happened after 20 minutes from receiving the car from maintenance.. has been a very loyal to my Dodge Charger but if this is the kind of service I get then welcome to any other car

my truck blow motor on 3/23/19 in Fl, towed to dealer in Ga. we spent 2 nights befor able to rent car to drive home to NY. called Chrysler customer assistance 3/28/19 Thursday gave all imfo. case manager called me after 5 pm on Friday 3/29/19.

I qustioned about rental car @ how to get my truck back when repaired [I live about 900 miles away] she said she had to check if was under warranty and would call me back on Monday. [Icomplanded as it was already a week without a car] on wensday 4/3/19 I called the complaint line [do to no call] wanting a superviser and transfored to my case manager [that did not want to speak to anymore] I asked for her supperviser.

was toled my case did not warrant a supperviser. I called the help line 2/3 more times same thing. still waiting for call

Very rude manager. There wass a young lady on a personal call, or so I thought. I asked her several times if she could send assistance over to refrigerators. Each time she smiled politely, gave me the "one moment" hand gesture and continued her call. ' I then went to the service desk to request a manager because I had been in the store for over a half our waiting on this young lady. The male manager said he would assist. I said thank you.

Then I explained the sale associate was on the phone. He became irate, screaming and yelling about "not appreciating me accusing his sales person."

I left all merchandise at that store, walked out and am filing this formal complaint. This all happened 3/14/19 at the Mayfield store roughly around 10 to 10:30 AM.

I sent my daughter to the Mentor store…

Keeping a car for 3 days to solve a key fob issue is unacceptable.

I purchased a 2018 Durango back at the end of October or beginning of November 2018. After purchasing the Durango, I decided that I didn't need some of the extras that I purchased. So I contacted Calvin Pham to cancel the extras that ended up being about $10,380.

Calvin told up that even though we canceled the extras within a week a purchase the refund may take a few billing cycles before we would see the refund. So in January 2019 I emailed him back and asked where is the refund?

And to make sure that the refund would be $10,380 plus some interest that was added to our total purchase. He said again give it a another cycle. Well another cycle came and no refund. We didn't get our refund until February 16.

But we were only refunded $9,485. When I saw this I emailed Calvin and aske why…

I took my 2014 Dodge Challenger in to White Chrysler Jeep Dodge Ram in Roanoke Rapids NC on February 28th to have repair work done. (rear main seal, 2 front calipers and drivers seat track) As of today March 14, 2019 I still do not have my car back and they can't tell me when its going to be finished. This is ridiculous.

I haven't been given anything to drive other than a rental car for 5 days and that was from the extended warranty I purchased when I bought my car from there. I own a Dodge Challenger and a Ram truck.

The only thing I've gotten from owning these 2 vehicles is numerous recalls and horrible customer service. The service I'm receiving is unacceptable and something needs to be done now.

I purchased a card for free services from a local dealer, Allen Samuels 1421 e 30th Hutchinson Ks. 67502 I bought 10 of them has they seemed like a good deal and figured it was a way to get me in the store which is alright.

Has I went to use them they had several excuses why the would not honor them like they were not to be sold past a certain date the people kept the money etc. All of these excuses are not my problem they are there's and it is leaving a bad taste in my mouth for dodge products and especially this dealership.

I have bought several Mopar vehicles and am currently driving a 2015 Dodge Ram 2500 diesel this is the truck of my preference and the Grand Cherokee is the suv i like. This is going to make it impossible to buy another Mopar product from this dealer or maybe any…

we went to fletcher dodge in Jonesboro ark. to get recall done on ram truck we took our son who is legally blind and they humiliated him he was looking to possibly get a truck for his wife...…… we just wanted a slight estimate on what maybe they could do and they pulled the one truck out for him to drive and he is legally blind..... they even tried to get him to fill out credit report without knowing if he might be able to make payments he just wanted slight estimate and got third degree

and 20 to 40 minutes later is comes back on . since then it has happened on the freeway 3 times and in street traffic 5 times with 3 nearly accidents . The most recent time was this past Tuesday it turned off on me and car hit the back of my bumper as I was trying to get over .

I looked up the problem and is says that something about the Throttle. And that the car will re set itself I'm writing because this is a huge safety issue I have looked it up on the internet and many others have had this issue .

My concern is that is there recall concerning this problem ?

also if this is a known problem why would CarMax sell a car in this condition ? please Help Thank you Ayinda Johnson . com

) for my 100,000 mile check up. I was told this service included; Brake fluid exchange, Coolant fluid change, new spark plugs, replace air conditioner filter, replace cabin filter, rotate the tires, four wheel alignment, plus I requested an oil change.

I sat in the customer lounge for about 3 hours. 56 (most of which was labor), received my receipt and waited for my vehicle to be brought out. While waiting, I read over my receipt and noticed that the oil change was not done.

I informed my service advisor so he took my car back and within 20 minutes, he again informed me that my car is ready. Did they really change the oil? They didn't put the reminder sticker on my windshield. I'm not sure if the job was done.

Over the next few days, I noticed that my alignment just didn't feel right.…

Dear in charge ,

I am the user of a Dodge Durango (1C4RDHAG8GC483106)

I recently faced the problem of having engine oil in the coolant reservoir , meaning there is a mix between Oil and coolant some where in or around the engine

I submitted the vehicle twice on the 26th of January & 2nd of February to the Dodge service department "United Motors" in Dammam / Saudi Arabia ,

The vehicle is still coming with the same problem , oil and coolant are mixing

I attached two service repair orders indicating the above

I kindly need from you to take the necessary action advising the local agent

Last week the motor went I brought to Atlantic Dodge in West Islip New York where I purchased it. They took the valve covers off & discovered sludge & water mix in oil. They told me I need a new motor.

I change my oil when message appears on menu board I will attach picture dealer sent me. 00 because my warranty expired on December 20 2018. I feel that with low miles this shouldn't happen & you should stand behind your product.

This experience is leaving me with a bad taste in my mouth, I won't be doing business with this dealership anymore after I purchased 2 vehicles from them, In fact if you don't stand by your product & do the right thing i'll never buy a Chrysler Dodge vehicle again & i'll let family & friends know what kind of experience I had through social media

VIN# 3C6UR5DL6EG311578. I HAD MY TRUCK IN FOR A STRANGE NOISE IN THE ENGINE COMPARTMENT AT TWO DIFFERENT DEALER SHIPS WITH NO RESULTS. STAR CASE # 101336192 ISSUED. I'VE CALLED, EMAILED BROWNING DODGE WHERE I HAVE ALWAYS TAKEN MY TRUCK FOR SERVICE AND CAN'T GET A RESPONSE. JUST THE RUN AROUND.

I REALLY LOVE MY RAM TRUCK BUT AM WORRIED THAT I MIGHT BREAK DOWN ON THE ROAD SOMEWHERE WHILE OUT RV-ING OR VACATIONING. DO I HAVE A LEMON??? I'VE BEEN REPORTING THIS NOISE ISSUE FOR OVER FOUR MONTHS NOW. PLEASE LOOK INTO THIS AND ADVISE. THANKS. STEVE LOOP. 909-590-0241. THANKS.

7l Hemi) took my truck in for a manifold gasket leak got it fixed but after I left before I got home my check engine light came on misfire #3 cylinder replaced spark plugs and coil pack still had the problem took it to the dealer come to find out that it needed a new cam and lifters.

I was told that this is a common problem (same as breaking manifold bolts which has been replaced twice since I bought it). If the cam and lifter is such a common problem how come there is not a recall to fix the problem instead of having your customers fork out on an average $4000 dollars to repair a problem that this company already knows about.

Me personally i think the company really dont look at these complaints or just dont care about there customers.

I have been trying to schedule an appointment for recalls and can't get anyone at Flagler Dodge jeep to call back to schedule. I requested a manager and they are not picking up... what gives .. if the service on the vehicle is as bad as their scheduling your company is in serious trouble. totally frustrated.

sitting on recalls and they can care less

I bought a 2016 Dodge Grand Caravan a little over a year ago. I paid way too much for it because I am a divorce woman of 6 kids and it is an absolute need for transportation. I have worked very hard all my life and my ex husband pays nothing to help support these kids.

Well I'm not going to draw this out . My van was running horribly I change the oil on time very time, I serviced the transmission on time and now I have 80k miles on this and the transmission has internal issues I take it to the dealership to look at it and

they want $850 just to do a tear down on it and see what's wrong with it!!!! I don't have $850 just laying around ! I can not drive it and its my only means of transportation! I have to ask for rides from people or pay a uber or lyft to get my kids to daycare and me to…

***TOOK MY DODGE DURANGO FOR A OIL CHANGE TO THE DEALER . WHEN I PICKED IT UP IT HAD CHECK ENGINE LIGHT ON I ASKED THEM TO FIX WHATEVER HAD HAPPENED TO MY CAR THEY CLAIMED THEY DIDN'T HAVE A TECH AVAIL TO COME BACK & THEY WOULD TAKE CARE OF IT .

00 TO FIX WHAT THEY BROKE . THEN TOOK IT TO ANOTHER MOSS BROS DODGE DEALER TO GET IT FIXED AFTER NOT GETTING ANYWHEE WITH THE MONTCLAIR DODGE DEALERSHIP. AND THAT WAS WORST THEY KEPT MY CAR FOR 6 WEEKS AND CAME BACK TO SAY NOW I NEEDED A COMPLETE MOTOR REPLACEMENT WHEN I HAD NEVER EVEN EXPERIENCED A PROBLEM WITH MY SUV AFTER MANY ATTMPTS I FINALLY GOT MY SUV BACK PAID MORE $$$$$ GOT IN WORSE CONDITION AND

STILL DON'T HAVE A WORKING CAR HORRIBLE experience !!!!!!!!!!!!!!!!!!!!!!!!!!!

I have a 2008 Dodge Caliber that the electronic throttle light came on and I call Christmas Eve day to find out if this was something I should be worried about. I was told as long as it did not affect the driving not to worry. Just watch it.

(Service department was closing at 12:00 Jim Cogdill Dodge Knoxville TN. On Christmas Day my car started losing power and missing very bad. I waited till Wednesday the day after Christmas and tried to make it to the dealership and could not.

My car would not hold power and became hard to control along with missing. I had to go to an outside repair shop and have this replaced. My 4 year old was in my car and I could not take the chance of getting stranded.

It is my understanding with my life time warranty that the electronic throttle should be covered.…

Dash Lights, Moss Brothers In San Bernardino, Ca Refuses To Fix, Told Me To Go Someplace Else, Rude! Contacted The BAR Also Aug 18- Dec-18 Justin Service Advisor/Manager Dodge Nitro Less Than 72000 Miles

have waited 4 months for a set of keys to 2016 ram van service people have no desire to help - its Fiats fault no one will even try to solve problem

at the time i had 167000 miles i never received a letter about recall the rep. 00 dollars later they said it was the head so i called dodge hot line i was told they could not help me i was told i was not dodge friendly i own a 1999 dodge 2500 pick up 2006 dodge caliber they said they were not new all my dodges are great i use my journey every day to go to work still runs good my inspection is up my vin number is 3d4phifg4bt568116 all my information is their PLEASE HELP THANK YOU EUGENE SERVELLI MY NEXT NEW CAR WILL BE A DODGE

dealership says you voided my lifetime warranty. I want to talk to some one about this. I think I am getting the runaround. Hendrick dodge looked at my truck on 11/19/2018.

I have a dodge ram 1500 it is a 2016 with 20,000 miles on it and every so often when coming to a stop the truck seems to buck almost as if someone rear ended me . I please help the mechanic tells me that the tranny seems to be fine but this problem is always happening.

I have been a dodge and jeep person since 1999 now I have 2016 dodge 1500 your parts warehouse will not stock the parts to do any repairs on units sold. I will never buy another product from this company or tell anyone else. This company has gone down hill since has left America.

97000 miles and engine is squealing. All maintenance done up to point. M

I would like to know what can be done about my grandsons 2013 dodge avenger, we just had to have the catalytic converter replaced. When I was online I saw that it should be covered under warranty. No one seem to tell you that ,Is there a way I can get the cost reimburced.

well sirs your vehicles are not the only ones sold in the USA I will never buy another piece of crap from dodge or Chrysler again i have been a loyal buyer for over 20 years but never again

well I bought a 2019 dodge ram rebel at west herr dodge on southwestern blvd. orchard park ny on 8/31/18 well long story short went my daughters 3 miles down the to show off my new rebel and spotted dings in my hood I called them and they said they fix it look like new!!!

well today i took it in they had a guy there that only could get one dent out and could not get thr other one out and gave me douch up paint well so much for that!!! 71 AND THIS IS HOW THERE GOING TO TREAT THERE CUSTOMER!!!!!!

i WASNOT THERE TO ARGUE WITH THEM SO I SAID OKAY I LEFT. ALL I WANTED WAS WHAT THEY PROMISED AND THAT WAS DON'T WORRY WE WILL FIX IT!!! LOOK JUST BETWEEN MY FAMILY WE BOUGHT 7 VEHICLES THERE AND THE ONLY THING THEY WORRY ABOUT IS MONEY WELL ITS TIME TO PUT A STOP TO THI BULL AND I THINK I CAN FIND…

We made and appointment at South pointe dodg, Tulsa, OK for a factory recall. Was told would not take more than 1 hour. We came back 2 hours later they have not started. We said we will reschedule and was told no will only take 10 minutes .

More than 1 hour later we are still waiting. Not good and will let everyone know not to use them

Set up an appointment thru the Ram Air Bag recall. Spoke with service department manager of Putnam Burlingame Dodge, 3 California Dr. and asked how long to complete. Response: 1/2 a day. We set up an appointment and arrived early.

signed in and explained "I am on foot and that i would be back in 4-5 hours, and explained i lived too far away for shuttle service When i returned, I noticed the vehicle was still parked where I had left it. I spent 4-1/2 hours walking around only to return and find they have done absolutely nothing.

I am so disappointed with Putnam Dodge..... and ironically had a similar experience with Putnam GMC when I had a GM recall several years ago. This dealership just does not learn from lessons learned.

On 7/18/2018 while pulling a horse trailer with my 2014 Dodge Ram it overheated, lost power steering and then lost power. As I limped off the freeway, six hours from home, my pickup died on the side of the road in Osburn, Idaho.

People in Osburn were fabulous helping me find a repair shop and tow truck but none worked for my situation, they put my horses and dog in their back yards and took care of me. After three phone calls to Dave Smith of Kellogg, Idaho the service representative said if I could get my truck there they would repair it.

They did in 4 hours. What happened was a defective, recalled water pump failed causing the idler pulley to break and the fan belt to be ruined. 50 for the fan belt and labor. I went on to Kalispell, Montana smelling antifreeze the whole way figuring it…

My complaint is about my sons car a 2009 Dodge Challenger bought In sept 2009 at jack phalanx dealer on Ogden ave in Berwyn. The car had no vin number it was the first one made huh. Nothing but trouble trouble trouble.

He took to dodge now in countryside Illinois with a noise they charged him five thousand and wanted more money cuz they are stupid fuckin idiots. Oh they gave my son eight thousand but he cannot buy a car cuz this shit made me 71 year old mother and him left without a car and he lost his job.

We walk now and are fuckin dying just to get food and so forth. Those idiots made us nuts. They could not find a noise in a car with only 41,000 miles. Dodge sucks big time. Oh they would give car back but unfixed correct so we had no money left to fix.

I'm sick should hv took car to…

I have come to fine that my 2016 Jeep Patriot, which was purchased October 2016 has internal damage to its bumper that is rusted as well. I was hit on my drivers side rear bumper. When my car arrived at the shop and bumper removed they came to find the internal damage that was not due to the accident reported. Im worried that this damage was already done at the time of sale due to the fact that the bumper had no other obvious damage to that area. Would you all please contact me back Rachel Jacobs 314-702-0747. Thanks

P.S. could you send me an email link so I could upload the images from my cell?

I put my son's 2003 dodge 1500 dodge pickup in the shop at secret city dodge in Oak Ridge. Tn . Because it will die during driving. Pull over to the side of the road and it will restart. Dealer put a new ignition switch and a new blower motor on it and charged me over 1300 dollars for it.

It did not fix it. They wanted to put a new fuse box on it for a price of 1500 dollars which I declined. It would not have fixed it. They told that current was going on the box but was not going out.

When the truck stoped running and stoped on the side of the road it restarted. Electricity does not work that way. I am complaining of the charges for the work done. On another note I have a 2002 dodge truck that has an active recall on it.

I talked to the service manager about it last week and got an…

Twice I have brought my 2016 Dodge Ram 1500 in to get the cruise control fixed. Sometimes it works and other times it doesn't. I have taken my truck in twice for a total of 5 nights. Neither time was my issue fixed.

Because of back issues I must have Cruise. Keeping my foot on the gas pedal for any length of time is very painful. I have been a loyal customer for many years. I am very disappointed. Please have someone address this issue.

I bought a 2018 Dodge 2500 truck from King Cotton dodge in Covington, Tennessee around the 1st of January 2018. At the time I purchased this vehicle I also purchased the extended service contract. On April 23 2018 I went back to the dealership and completed the paperwork to cancel the extended service contract.

It is now July 1 and I have been to the dealership on several occasions to ask about my refund but have only been told different excuses from Brad the the finance person I bought the contract from. This is totally unacceptable.

Please look into this matter and assist me in getting my refund. Thanks

I took my 2008 jeep patriot to the local jeep dealership (COURTESY DODGE IN CONYERS GA.) I requested service under the lifetime powertrain warranty that is still valid on this vehicle because we have complied with every provision of the warranty provided by Dodge. The dealership refuses to repair the vehicle under the lifetime powertrain warranty. I say this is an obvious BREACH OF CONTRACT.

I am leasing a 2017 Dodge Durango. It has about 6,000 on it. Recently driving to work my tire pressure warning light came on. We went to get repaired and found out that it could not be repaired since the tire was split open along the rim line. I now have to purchase a new tire with a brand new car that has hardly no wear and tear on it. I feel it was a defective tire. We are a customer with two Dodge Jeeps 2017 and now a Dodge Durango. Thank you for your attention to this matter.

Lisa Mathusek 53 Verdi Street Smithtown, New York 11787

I bought a tipm for a customers 2011 Dodge Grand caravan from our local lithia doge dealer 2-07-2018. The vehicle came back in on 3-06-2018 with other issues, we diagnosed it as a defective tipm. We called Lithia dodge they would not warranty unless they diagnose it.

They want us to pay them 2 hous to diagnose it and a 1 hour to replace it. It only took us a half hour to diagnose it. I feel we should not have to pay this for a defective part.

The dealers name is Lithia of Great Falls #152 The Ro # is 205331

Three short years ago I bought a used 2007 Dodge Caliber. I had no idea of the rust issues with this make and model year, but apparently Dodge/Chrysler did. A notice went out to original owners, but not to the poor unfortunate souls like me who happened to buy it used.

February 2017 was the cutoff to get this repaired by Dodge/Chrysler. I found out about it in Sept. too late apparently. THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED BY THE COMPANY. IT IS NOT OUR FAULT THAT YOU MADE A RUST BUCKET!!!

IT SHOULD BE ABLE TO WITHSTAND NORMAL CONDITIONS AND NOT RUST OUT IN A FEW YEARS. ( I owe more than it is worth) and will have to pay thousands of dollars out of pocket to repair it and keep my family safe. DO SOMETHING DODGE/CHRYSLER!!!

2016 Dodge Ram EcoDiesel (Doug Smith Dodge, American Fork, UT)

Dear Dodge,

First of all, thank you for years of reliability, good service, and a company that I would always recommend. For this reason, I have decided to come online and relay my experience. A company never gets better if it is not willing to hear constructive and pointed feedback. As a matter of context, my wife and I have either both owned a Dodge or both owned a Dodge since the mid 90s. We have loved your vehicles. In mid 2016, we decided that it was time to upgrade our Dodge Truck. We wanted a truck with better gas mileage and towing ability. Several people recommended the EcoDiesel. Never owning a Diesel we were apprehensive about the proposition. However, your organization made us feel comfortable that the investment…

I experienced a vehicle malfunction with my 2017 Dodge Durango where my truck came out of gear while parked. Called the vehicle department where a claim was made and filed. Mind you this was a month ago. Since then my husband has had to do all of the calling and on two occasions the complaint was closed without anybody on Dodge's end knowing why it was closed.

Every week we are given the run around and quite frankly I am beyond livid that Dodge does not value my business nor my or my family's life! The technician that drove my vehicle mentioned that he did find an issue but that he had to send the information to Dodge.

Since then this has been a freak circus. I am paying for a faulty vehicle and you mean to tell me every time we call it's always been the someone will get back with you in…