Laelonie Moore
I bought a Google gift card it's been activated but it's been redeemed already and it will not let me redeem it on my phone and I'm trying to get it taken care of please thank you
Dollar General faces severe operational issues across multiple locations, with predominant complaints about rude/unprofessional staff and poor customer service. Stores are frequently described as dirty, disorganized with merchandise blocking aisles, and critically understaffed leading to long checkout lines. Additional recurring problems include non-functioning digital coupons, poor management, and empty shelves.
Common Issues
I bought a Google gift card it's been activated but it's been redeemed already and it will not let me redeem it on my phone and I'm trying to get it taken care of please thank you
Well i was employed by you all up till Friday your got some shitty ass ppl doing your dm job I got fired because of some shitty ass other employees that I did nothing to they where sabatodging me and I seen the DM on Monday we agreed I had been acting a little off the wall which is just because I was highly stressed i litterly had my self and
one other full time employee to work with cause a week before our store manager was done working foe dg i found out being the asm and I found out another employee was done same day then the following Thursday i found out another employee was done and had given a 2 week notice then i found out that same day our other key was out for 3 weeks so
i couldn't do anything with the schedule when it came to him .. eft one more key i found out sheceas on…
Hi I went to the store 06831 on 1108 North Main Street and it's a mess the assistant manager is so busy worrying about telling everyone that walks threw the door that the store manager isn't there anymore which can tell that. I was in there for about 10 minutes and every customer that came in she was telling.
I didn't even buy anything I left. That she don't even notice she not doing anything, she never really did because she lazy. All she do is stand behind the register or outside smoking. O and I guess because she has her son working there now its going to change.
That young lady the manager has brought that store a long way but you can tell she's there because her work spoke for it self. It's stink and messy in there.
I bought a phone from the panama ,ok. i get home and start looking at the web on the phone and my neighbors start yelling out everything that was on my phone. I'm positive this was an inside job as the cloner new someone that worked there. thank you.
name ashlin gardner hr needs to change not eligiable for hire lamar sc west main street and indian branch lydia sc road dollar general my number is 8433326919 west carolina dg send to stores gm and fix problem then call me
00 on her bank card. 00 on the card, he got extremely angry and yelled at her then said I'll get the manager well as he turned to go he yelled ( goddamn crazy old hag) in front of everyone.
When another cashier came out to fix it I ask to speak to the manager so finally the manager came out to talk to me but was very sarcastic about it, I ask for an apology but she replied I'll talk to him later I'm fixing to go home. I said to her I wanted him fired or disciplined but she didn't care.
I told her I was contacting corporate to complain and she said well I could do that. It's not decent nor fair to curse an elderly person. His name is Jeremy Smith and the manager is Sara Trotter at least that's what I was told. Thank you, Jane Partin
I've gone to dollar store in fredonia Kentucky 3 times this week and they have closed as early as 945pm and not supposed to until 10. Twice there have been patrons besides myself outside trying to get in and we're there when I got there.
I dint get off work any easier and I'm never in the store after 10 unless they are checking people out. But they left this old man knocking on the door tonight because his vehicle had torn up and he needed oil.
This is not funny and this old man was crying. Now I'll tell you what I will do going to all dollar store trust me as well everyone in my family of 75 people. They all stand behind me. This is beyond stupid them closing the doors at 945 not just the old man ordeal but the money their losing.
I hope your not in need of money dollar style because…
Rude lazy Manager. This lady has to be the most rudest and lazy manger ever. Unfriendly, acts like it's a bother to ask her a question. No concern at all for customers. well atleat when it comes to me. It started out several months ago when my wife places an online order to be picked up.
The manager didn't fill her order. I go up to the store to pick it up and she the manager said that they do not do online orders. That was a lie because the area manager said that her store does.
Then the area manager told me since she didn't fill our order to go up to the store and he would have a coupon waiting for me for being inconvenience. I arrive, the manager walks out of the store. The lady at the register said that she couldn't help me that her manager had to run to the bank and I would have to…
Had an slip and fall in the store and hurt my back and sprained my ankle
I bought some hair gel at a Dollar General near my home and did it realize it cost as much as it did so I planned to return the item. Well, I had to go yo work so on my way home I stopped at another Dollar General to return the item.
I had the receipt but had put it in my back pocket and it was torn in a small place. Because the receipt was torn they would not return the item because it would not scan wit the scanner. I bought the item this morning and was returning it the same evening.
You see I needed to return the item so I would have gas money to get home on. The cashier said she could not manually type the scan numbers in. She never asked another employee for help to make the scanner work.
Told me to take it back to store that I bought it at. Well, that store is about 40 miles away…
The francisco indiana store never has enough employees and opens late alot of times..the manager works her butt off but when workers don't show up and the manager has to do everything and now check people out..needs to get figured out but the ones in princeton indiana has the same problem l think theyvall do..throw them up and walk away
The manager is a total bitch! This store is going in ground fast in her hands. If you don't want to be there leave already or do your damn job! Lazy ass who just thinks unlocking doors makes her a manager when you treat every body who needs assistance like shit up on request of your help some manager you are she needs the boot I will not visit this store again until something is done about her and
I'm documenting this because after today and my personal experience I had a high mind to call my attorney! Run your camera back at cash register at 1-130 today and you'll see it too! We will know if nothing happens to her y'all don't care either and I will call my attorney!
This is messed up you allow so called managers to keep that title when all they manage is running their mouth voiding…
The Dollar General store in Strathmore, California, provides consistently poor customer service. Upon entering the store, patrons often encounter long lines with an average of 12 individuals waiting to check out. Despite the high volume of customers, only one cashier is typically available, while the second register and self-checkout options remain closed.
To exacerbate the situation, an additional employee can often be observed using their phone in the back of the counter instead of opening another register to expedite the checkout process. This prolonged wait time, ranging from 10 to 15 minutes, leaves customers feeling frustrated and dissatisfied.
I have been going to Dollar General for Yrs and I have never came across a more lazy or rude snob as a thing named Becky at the Store in Leesville Louisiana She acts like she is better than everyone else and does not do her job She leaves it for someone else I don't care if her and your new Regional manager are best friends and bar Buddies She is not Someone who I would have in my store she is as an employee if you can't greet people with a smile and
do your job as a cashier than how the hell are you going to get promoted
It desperately needs help.
Highly advise going somewhere else! In my opinion, the entire Lake Dallas staff should be fired and this place should be demolished! On multiple occasions, we have witnessed a tremendous lack of professionalism from the majority of the employees who work there and we have witnessed employees be very very rude and disrespectful to other customers, including children.
Additionally, the majority of their food is always expired, the store is never clean, prices never match, and items are never where they're supposed to be. e. laying all over the floor, boxes unpacked, wrong location, etc.
Furthermore, the staff themselves barely show up for work and the place is always closed during normal working hours. Over 8 years, we've given this place more than enough chances to clean up its act but it…
I had a clipped coupon ("deal") for $2 off ASPERCREME with Lydocaine but this did not show up at the register whereas other coupons did. This happened at #490 on 3/08/24. Price for the Aspercreme on recepit was $7.17 but SHOULD have been $5.15 with the clipped coupon. Transaction code was # 222500. DG is my favorite store but missing this coupon was a little disappointing. I always clip coupons from DG.
Thank you James R Durham 132 blue note farm ln Church Hill, Md 21623jrdurham132@gmail.com
I was in the Dollar General to store number #10603 This is the second time I have had a issue with Dollar General I was going to buy a few things off the clearance shelf but when I got to the register it didn't ring up clearance so I asked the cashier.
Her response was NO ITS NOT A SALE AND I AM NOT GOING TO CHANGE THE PRICE. SHE DI YOU WANT IT OR NOT. VERY RUDE. IIf something is not a sale why would you have items on the shelf saying 50%off So disgusting so rude.
None of the people in this store helps anyone with anything. Very very Rude. I love the store because I usely can get whatever I need but I am starting to think I shouldn't go here anymore.
I shop at the Dollar General in Doerun, Ga often and in all the years it's been here the employees were very nice. Today, however, I went there and when told the cost I laid a 20 on the counter and told the clerk let me see if I have change when I realized I had no change I just pushed the 20 towards her and
said just take it out of this. When handing my change back I held my hand out and she laid the change in the counter. When I asked her why she didn't put it in my hand she said well you didn't put it in my hand and I said yes but that was an innocent act but you did it being rude and she said yeah that's what you say.
She was very rude to me for no reason, she had an attitude and I don't think that's the kind of person you want working in your stores. My receipt says her name is…
To whom it may concern I'm coming here today to have someone check out the store in Heuytown Alabama I visited the location Saturday March 2nd and guy in charge was very unprofessional he was outside smoking while customers were shopping as I checked out using the self check the machine asked a question he ran over to the machine spent the monitor around and ask did I ring up my item in my hand after I told him yes he stood there and watch me ring up every item I had I told him I knew what I was doing he stated he was doing his job standing over me watching me while others needed help was not doing his job he needs to be retrained and
he needs to clean up that store and stop harassing people.
I bought a plastic table cloth for new years and it destroyed my table and the table needs to be replaced if you need more info it was family dollar on main street with the dollar tree in it I don't have a receipt but I can get one.
When to dollar general in Lenox Iowa the manager named Misty was screaming at employees about what needs to be done and what she didn’t like in front of a line of customers apparently they were having a meeting. Ok but don’t they have a meeting room to do that . She’s always screaming at the employees like they were her slaves.
I am a regular customer at springfield vt store. I have walked in that store a few times this week to see that a lady was hollering and telling employees they don't do nothing , then today I hear her yelling no one wants to work Sunday I'm not here to do everything by myself , I'm in the store looking around seeing how uncomfortable and miserable these employees are and the change of atmosphere going in there compared to what it was.
Today I was told they didn't have wifi & I said my phone connects automatically to it and the employee said that's for coupons only. I said how do you know what I'm using the wifi for? She said they pay for it and it's only for coupons.
And again I was told I couldn't connect to the wifi anymore. Then a few weeks ago I paid for my stuff and forgot something so after I paid I left my bags at counter. The women came back and said 5 minutes later if I wasn't going to make a purchase I needed to leave!
I just spent $30 5 or 6 minutes before. The employees are awful to ppl. I was talked to so badly today over asking where I could get best service on the wifi while I was paying for my stuff
I went to store #10267 in Sumrall Ms.I bought a few things and used a few coupons, which one did not.I asked the cashier if it took the coupons off she said I don't know.She was very rude,and looked drunk and very unkept. When I asked for the receipt she said I'm Getting it. Manger came over didn't say a word she made her leave,even customers was saying wow how rude.2/18/24 at12.02:39.the recite would not upload.
I swear the manager at the Eureka Springs, Arkansas store is trying to drive away customers by making accusations and rude remarks. After waiting in line for over 10 minutes, she then decided it was a good idea to open the self checkout lane.
After I scanned my groceries I went to go pay but the screen froze up. She then accused me of using my card to soon and that she was gonna have to reboot it. Kept saying that I shouldn't have used my card to early, even though I never got the chance to.
I wasn't able to get back in line because she had my bag and the line had grown even longer by that point. Either they need to staff that place with a competent manager, or just finally close that God forsaken store.
The automatic front doors have been broken for about a month now. I have witnessed elderly people struggle with opening the door. There are two signs on the door stating," Door broken open manually"and " Close door it is cold outside".
This does not show any pride in this location in Hillsboro Missouri nor Dollar General as a Company.
The store here on 61 north Vicksburg ms. Customers go in and shop and have a buggy full get to the register to check out and 1st no one is around to check you out the self check out doesn't work and
of all things they only expect cards now I would like to know how the hell do you spend one or two hours shopping just to get to the register and the told card only this is all the time
I have falsely been accused of taking dog food out of store. Which he has me mixed up with someone else. Could not get his story straight. You could tell he was putting a story together. I go in this store and spend lots of money longer than he has been employed there.
I did not appreciate it. I want to see this tape,that supposed to have me on it. And I want apology from him. Or im contacting my attorney
My complaint is about the Dollar General that is located in Mansfield, Ohio on Woodville Rd and the corner of Cook Rd. I was in the store today when one of your cashier was talking with a customer about how they want President Biden to be gone and for Trump to come back.
I do not want to hear this garbage, No one should be talking politics around their customers on a job site, my job doesn't allow this and other job sites doesn't either. What if I would of popped both of them in their mouth, and that is what I felt like doing.
I visited store number #01541 On January 31st 2024 I 3 weeks ago had a knee surgery Wich I'm recuperating fast but still need more healing.. then on register I noticed I left my cash. I only had my card for food.
Do I ask nicely to the manager to pks if she could I known of store to hold on to things for a few hours. So I ask the manager I'm charge if she could please hd them till morning because, I forgot the cash and donde I had d surgery it will be cool just to come wen open and pick up the stuff and I don't had to go again.
Amd force my leg findin this again. She after taking the deepest breath anyone could take rolling her eye. Said; no no no absolutely we can't do that, I explained pls I have no one that can help me shop I can't come again .
She said I said no we can't save it for…
My manager has Been mistreating me I am disabled and she keeps treating me like crap constantly giving me attitude talking crap about other employees in the back room on the phone all the time texting no doing her job I tel her I need hours and she says that's not her problem I was at 22 hours a week she now has me on for one day a week I work very hard at my job just because I have a disability don't make me different from every one else she constantly gets up all the time and
tels me to go do something when all I am doing is asking her were to put the things on the shelves she mistreating her employees like badly she comes into work when she wants to when she is supposed to be at work at a curtin time she is always swearing at work yelling at the employees and mistreating them like dirt…
Today Saturday 1/13/2024 a friend and I went to the Dollar General located on 2701 South Presa St in San Antonio. We arrived at the store at 8:54 pm and the store closes at 9pm. When we entered the store the woman said you have 5 minutes, we said no problem, as we are shopping we hear her say you have 4 minutes, then you have 3 minutes, 2 minutes and
then she said it is 9 pm we are closed we were walking to register when she was saying this. As we were entering the check out area she started motioning us with her hand to hurry up. We then say thank you the Dollar General on Southcross is closer but we like this store better her reply was "YOu should have went there" ok I thought and then said we were in the store by 9 pm and
what is it now 9:01pm and she said "You know what No I am…
I had my hands full walked up to register and the worker said you need use the auto pay and walked away. The auto pay then said wait for assistance and I had to wait for quite a while. No very happy with workers that don't care.
This was in Dawson Minnesota
The new Asm at Toone Tn dollar general is very rude and unprofessional. You go in have to wait 20 mins before anyone every comes to checkout to wait on you and they are very rude to customers always hateful looking and does not greet anyone none of the new employees there do not sure what is going on with employees but
we need the old employees back like Mrs. Gina and Ashley they was great at what they did and Mrs. Lisa you could tell they loved what they did now it’s like the employees are mad because they have to be there.
I just think it’s very unprofessional not very friendly at all. If you have problems leave them at the door when you come in. Because without customers the doors wouldn’t even be open. But they keep on with these employees they have now and that store is going to go…
I was at your store at Buford Crossroad Hwy 9 in SC yesterday afternoon. I was trying to check out and the Black girl at the register was ranting about someone putting hands on her that had left the store.
This went on and on. I assume she was talking to someone on the phone. She had long hair so I didn’t see any phone devise. I have no idea what she was talking about. ” This was offending to me. Very unprofessional and rude.
I was in the store located off of fire tower road in pass Christian ms. & randomly accused of stealing, proved the employee wrong, told to leave so we was headed out the door she then calls me names & then was threatened to be shot by the employee. I called the police. This happened on 12/12.
I have emailed but no response.
I was assaulted by store manager Billie Johnson in Hopewell VA on Oaklawn Blvd he beat me in my face busting nose and lips and causing it to swell I was intoxicated and don't remember much but I do recall people in store telling him to get off which he did not I was charged with two misdemeanors behind this altercation
Went by store grab few items as usual pay for them . Then Manager on duty say store out bags!! so I have to carry my items by hand out store. Come on yall do better No bags! How does this happen
The Dollar General Store in Byrdstown Tennessee only has 1 outside light. That light is across the parking lot. The lights that are supposed to light up the sidewalk do not work. I would hate for someone to fall. That's my only complaint
At the brouland rd Dollargeneral there a manger being stealing and on her shift been letting people she knows ring up same ideas or not ring stuff up on the self check out its been going on for year now why hasn't she been look on to or fired arrested chastity Lilly ass manager please look tapes watch
I have never been so humiliated. if she in fact thought I was stealing, should she not have said something when I went out the first time instead of waiting until I had a can drink only in my hands??
She accuses people all the time. She's a lawsuit waiting to happen
An employee at 9089 nc 226 S nebo NC 28761 named Brooke. This is my second complaint about this employee the first time was in October of this year my complaint number I was giving at the end of the call was 0411751.
No one has tried to reach out to me about this issue. I'm complaining about this employee for the second time about her manners by asking my boyfriend and I not to come back in her store that we have went to on a everyday bases for the last five and
a half years and have never had a problem with any of the other employees and still don't. This incendent first happened on September twenty first of this year when we was asked not to come back in the store. For what reason?
We was trying to explain to Brooke what she had charged us wasn't right from the start. We had two food…
Store at 4906 hwy 231 in Wetumpka Alabama should just close. 12 people standing in line at one self check- out and all the employees standing at the main cash register with us in line and their standing their talking.
After about 15mins I walked out. Worst dollar general around. Will never shop there again. Jerry Jenkins.
I was in the dollar general on 31 going towards hartselle , after my transaction one of the employess refused to give me my change telling me that the machines were down and that all sales are final which ik to be inaccurate because my wife works at dollar general and has never heard of not giving someone their money because they machines are down. When i refused to leave without my money they proceeded to call the cops on me although THEY’RE the ones who kept MY money , and LYING about policies.
I am so tired of going to any of the Dollar Generals in Asheboro NC, every time I go to the checkout, it never takes off my loaded coupons I have, I enter my phone number and still they don't take off. I'm just about at the point to quit buying items that have to use a coupon.
Id give them a -5, but its not a choice. LMAO! I get this all the time from being confused with another woman that looks alot like me, i told her i wasnt ever in any confirmation about this mix up, and yet, the dumb bitch still insisted it was me!
I told her ahe has dementia, and laughed at her as i left the store. Shea lucky i didn't bust her in the mouth, but assaulting her was a charge i don't need on Thanksgiving.
I am writing this complaint for customer service at the store located on countyline in fostoria, ohio. I was formerly going to submit a complaint prior to this due to a specific emplyees attitude. I cannot remeber his name but I WILL submit name asap.
He is a blode haired man and wears black glasses. I have on 3 occasions been treated very rude and disrepectful not only to me but also my elderly mother and other customers. I have also heard of others complaining of his rudeness and disrepect.
I do not believe he is a great candidate for this position and have left my stuff and walked out of the store due to this. I can personally say this store is loosing business from many customers because of his attitude.
You may want to review this with him or remove him from his position. I…
Manger rude everyday you go in,you get the stair down she tell you not to put a 50 in a machine you have to use a clerk but never around so you got to wait 5 min for someone to show up but yet they tell you use the self check out.
Then when you do always act like your stealing. Or make rude assumptions. Never fun to shop at the dollar general always come out up set.
To Whom It May Concern
Please be advised that on Saturday November 18, 2023 between the hour of 8:30 -9:30am at the Doller General Store located at 453 W Commercial St East Rochester, NY 14445-2201 my Civil Rights were violated inside this store location. I'm asking that the District Manager or parties assigned in these matters review video /audio footage of this event prior to legal actions being filed with my attorney. Statement of Event: After making my purchase on the day stated above which consisted of two Gain laundry products ($15.95) and one Gain Dust Swifter product ($5.50) I Perry Jones noticed that there was an error on my receipt, after the purchase I moved to the side to review my receipt an get all the facts while the DG associate processed other customers inline, Once I…