eBay

Got a message on my EBay account that I was an abusive customer. Yet they allow sellers to abuse consumers with false advertising.

For example a seller received a review that was negative about selling a mobile hotspot that did not have 200 GB includes and only 100 GB. EBay found no wrong with the seller. EBay still is corrupt and hates customers.

I opened a new ebay account recently. I won 3 items from a seller. whom I tried to contact several times about combined shipping. I never had any response. On 1/25/24 I contacted an agent by phone to report the seller for possible fraud and to see what I could do to not get suspended if I failed to make the payment.

The agent screamed at me on the phone and threatened suspension. I got so upset that I ended up cussing at him and then hung up. I did not mean to to that, yet he got very angry with me.

I tried to contact them again as shortly after that as they permanently suspended the account. Another agent yelled at me as well and said I was a threat to the ebay community. I contacted them again later that night and the agent basically said the team that did this had enough evidence to…

My filed complaint against the eBay store seller acting rude and threatening and demanding on me to pay for the item which I have been sent to get commitment okay

My complain is with ebay. I have a problem and no way I can contact someone to correct it. My forwaring address is Miami 33122-1438. When I type this in the system automaticcaly change it to 33122-1008. Although the system ask my do you want to use 33122-1438 and when I say yes it change it anyhow to 33122-1008.

Now resently I lost a package I think that it is due to this porblem and I urgently need the item Please advise next steps to be taken. Kind regards, Franklin Esser

Stilted platform that punishes petitioners who identify it's slanted design as at issue. First of all, real human intelligence is completely lacking. eBay self-righteously presents a self-help library for its platform as if that were enough to identify the shenanigans it's lack of oversight has harbored for years. I will reference a handful of orders to flesh out what this looks like in the real world because eBay selectively prevents any handles from being pulled for users who are being taken advantage of and it's system of buyer protection.

In my first example I will identify some wire that was described in a quantity which the seller must have known was way short (17-10580-10829). The dialogue between buyer and seller here is most significant because the seller is being informed about…

i ordered some multivitamins for my wife and i we got the product at our home but it got stolen never to see the product ever again i am requesting my refund put on my debit card A S A P its my money not the vendor excuse saying his mother is sick that shows he is not a professional employee can you fix this problem he refuses to give us our refund

FolderId=0&messageId=177378077170&curIdx=6&qid=2850145948018 the day it was set to arrive, 10/6 I took off work to wait. At 1:46 pm I received notification that the item was delivered. No one came to my door. I looked outside. Nothing. I immediately contacted the seller and FedEx.

I opened missing package cases with eBay and FedEx. After a week I opened a case with PayPal. Today 10/21 I received notification that PayPal sided with the seller. I did everything I was supposed to do. Ordered, paid, waited, reported, updated and nothing.

The bike obviously went somewhere but not to me. I’m sickened. Long history of using PayPal and eBay with zero issues yet no one believes me. I’m 53, single father, small business owner. I ordered a bike to commute to my restaurant.

I did…

They suspend my account for no reason and also hold my money for 170 days while i only have one sales only on my account. I want to complain about holding my money for this long for no reason.

I HAVE A COMPLAINT AND A SUGGESTION ABOUT PROMOTED LISTINGS.

I have been a member of Ebay since 1999 (in my US account) and since I think 2019 in my UK account.

About a year ago I called Ebay customer service to confirm the difference between the dynamic rate and the customer chosen rate of a promoted listing.

I was told that I would never pay more than the dynamic rate no matter what I chose to put in the box which didn't make sense but I went with it as I'm 66 years old now and not terribly IT literate.

I recently retired from work and sold an item here in the UK under eBay item number: 334892357320 entitled "A.D. Leveridge Gauge MM Diamond & Gemstone Weight Estimator V. Fine Swiss Made".

I listed the item for £250.00 (UK Sterling) and set the 'Promotion rate' at 20% myself. Once…

We was scam out two hundred dollars person say they work for eBay name Alex phone number 347-949-8308 and we order a part that’s was 288.00 and was trying to send it back for refund he was supposed to be helping he said we need to buy a eBay card so l did order number 12-10472–13183 card was for 200 we need a refund label

They hold my money and won’t respond to emails . Keep giving me the run around about my money places a restriction on my account I guess I was selling too many items . Customer service representative lied several times .

I will never use them again after I get my money

Bad english. Hung up on. Never handled problem.

I bought a pair of pink leather sandals with my birthday money and 2 gift cards and rest on my visa then say is my order is in the sale but I get processing still then two hours later it said that it could not go through yet. It took the money off my gift cards and took the money out of my account.

I call eBay they were not helpful at all. I’ve talked to three different people and they all told me I had to wait so I’m at risk of losing, the item and for the price that I promise to pay so

I wait everything comes back I redo it again it happens again and now they want me to wait again I just keep going in a circle

I cannot log in to my eBay account. they don;t send me the text messages with the codes. I USED to get them (same phone number)... but not today. When I tried to contact them I got "Thanks for you suggestion. We can;t respond to suggestions like this becaus bla bla bla..."

USELESS. I sold something.. I cannot add the tracking number. I cannot log in to eBay. I cannot contact eBay.

What good is eBay?

I’ve been in contact with them for a day and a half now I purchased two gift cards and activated them on my account and they were there and then when I went to go check out they disappeared so I called eBay to ask them what happened and they said that they could see that there was funds, but that they were on a guest account and that they couldn’t be switched over to my account without proof of verification at this point I was already mad lol but

sent them the proof and they transferred the money to my account and then immediately froze it directly after and told me that there’s nothing they can do until Tuesday next week so now not only do I have $340 missing I’ve lost the opportunity to buy the products.

I need it on eBay.

I sold new FiiO Q3 THX Balanced DAC/Amplifier. Buyer requested return because of incorrect description which was 100% correct Item ID: 166160462614 Ebay not only approved the return, now they are deducting from my account more than they paid me, because they still keep their fees. My complaints were denied (immediately because nobody even read them)

I've been a ebay customer Since 2018 I am a small busi've sold on other websites and recently I started selling on eBay I sold 2 products I put in an exact weight in dimensions from the website for those products and It calculated the the shipping price and after the product was delivered to the customer I paid for the shipping which was $25 for 1 of them And 24 for the Other it deducted that money from my funds And

after I did a Pay out I got a notification from ebay saying it's trying to charge me a $178 for shipping for those 2 products when I already paid Around $50 for the shipping for Both For the fees in the shipping instrument charge it adds up to almost how much both of those products were I doesn't make any sense because I wouldn't have made any Profit off those products And…

I was sold a cell phone from a seller on ebay, the seller stated that phone was brand new, which was a lie. Two months of having the phone, I started having problems with the phone I called Samsung to get the phone repair, Samsung told me that the phone is not brand new, there's no warranty because the cell phone has been used.

The seller would not respond, ebay would not help me. I'm out of $550 and a phone that needs to be repair. I attached a statement from Samsung stating that the phone never was brand new.

I recently moved my office at the first of July 2023, where I was selling comic books and toys on eBay for the past two years. 00, I have sold 305 Items, I have 100% Positive feedback, and 32 Followers.

On July 5, 2023 I contacted eBay and changed my address information (business address, shipping address, shipped from address and return to address) online with a CSR assisting me and immediately the site placed a big red banner across my Seller Hub page stating: Your payouts are on hold until you update your account details. Please update by Aug 02, 2023 to avoid further restrictions. Update account details.

Nothing changed but the physical address. The business name, the business partners, the permanent business address (our home address in this case) the EIN, the financial institution…

user id: tareale-89

Ebay has restricted my sellers account for NO reason at all. Theres no violation of policy on my account. I have five items that were sold that customers received with no complaints. And EBay still refuses to release my funds. Ebay at this point is committing fraud and stealing clients profits.

I recently signed up for ebay at the end of June. I sold 9 items. Had positive or no feedback. Made about $300. Ebay gave me $60 or so then suspended my account permanently a couple days later and took my money.

Prior to suspension I chatted with ebay customer service and he said everything would be fine. I didn't do anything wrong and this holding payouts is normal in the beginning. I still have copy of chat. At this point I just want my $$$$. What do I do?

I sold a iPhone on here and ant getting paid it's been over 30 days and still nothing'

I need to order multiple quantity of a fan for the electronic servo's on our machines. I cannot make an offer without including the payment method. The Payment method does not get specific and if you have more than one card on your paypal account you cannot designate which one to use.

THere is aboslutely no way to talk to a person and so, I left a message with the seller and he is fuming about the amount of money he just lost on our purchase. I found the same fans on Amazon and had no hassles AND they will be delivered sooner.

I think we just sent ebay down the road.

Ebay does not care about its seller, particularly it’s small sellers. I have contacted eBay multiple times over my seller level and it’s been days and days with no actual response from eBay! I keep getting told that I will hear back in 24-48 hours (and then crickets).

I have an eBay store & pay a monthly fee & this is how I’m treated.

Additionally, the recently lowered my seller levees because I have had to cancel 5 order over the course of an entire year! I have great customer ratings & never has a customer dispute but now, because of the cancellations, eBay is charging me an extra 6% selling fee!

On top of the other selling fees! And the monthly fee I pay for my store! Large sellers can cancel a lot more orders (because it’s a percentage of the number of sales) without having their…

Was told numerous times that my funds would be released when they confirmed buyer received their order. It was delivered to them on Monday and the buyer wrote a glowing review. Received a note stating funds would be released July 10th.

It’s now July 12th and still nothing. When I called they now said they want to make sure the buyer received everything ok and I told them again to see the review and the delivery confirmation. I again told them I wouldn’t have posted it for sale thru them had I known they would refuse to give me my money.

My electric is about to be cut off and I again asked why my funds it couldnt be released. I have received all of my other sales and the one time I finally get over $100 they refuse to give it to me.

I asked repeatedly what it was they are waiting on and…

I just opened an account to sell my porcelain doll collection. Called to get explanation. Because we don't want our policy manipulated. I just wanted to understand.. kiss my ass ebay.

Is it common practice for you guys to allow people that sell things on eBay to go ahead and receive money after someone has canceled. I was taken for over $200 by markwe_ftwl2756shz@members.ebay.ca what a thief no integrity. Raymond MojIca.

I ordered 12 pair of diabetic socks and only got 6 pair. I want a partial refund by Monday.

You are listing StOLEN IMAGES, paintings copied by CHINESE ARTISTS, and being sold on eBay as ORIGINALS!

I have a major painting, they have copied (it IS IDENTICAL TO my painting) claiming it is an original oil painting...

PLEASE REMOVE THIS!! NO where on your links (I've spent over an hour TRYING TO FIND ONE!)...for you to BAN CHINESE LINKS on STOLEN ART!

YOU SHOULD BAN CHINA from showing ANY ART! IT IS KNOWN THAT they steal images from many artists, have their artists COPY them, and then market them thru eBAY as originals... IF YOU DO NOT I will report you to the BBB and FBI, if need be.

I purchased a cordless rechargeable brush on eBay, as a guest, which I have been trying to return for 2 weeks. Bullseye deals is the company, the product had been used before, as there was human hairs on the brush and the item does not work properly, does not hold a charge.

I have tried to reach out to both companies but the e-mails are going around in circles. Telling me to sign into my account before the return can continue, then when I sign in it’s states I have not purchased anything as I purchased as a guest.

When I was able to locate a CS email, it states, sorry our volume is large and we will not be able to get back to you concerning this matter. What a poor, poor way to run a business, I guess eBay and bullseye deals do not care about their customers.

I just wanted to return an…

comI have been using EBay for along time, have been banned without specific explanation from using the platform, I have verified my account both with phone and email. If there is something wrong with my connection or any security breach which may possibly put my personal information in risk that I should know about?

Who is taking decisions there to ban people in such a poor manner? Please rectify the decision. Ps, could it be that the connection is suspicious due to the use of vpn?

Called for a code on gift card and then the representative took over my phone looked into my email and went into my bank account to took over $500 out of my account and canceled the gift cards that was already paid for. He stole my money and violated me . I will never use eBay again because of this asshole!

one of the reps promised me if I could get the buyer of one of my items that had sold to send me a message confirming he had received his order that eBay would release my funds to me for that sale I was able to get a message from the buyer reporting that he had received his items and he even left positive feedback eBay has still to this day not released my funds I sold this item 3 weeks ago

Hi I am a new member to ebay just trying to start a small online store from home selling Herbal Products like Essential oils, Sea Moss Supplements, Oil burners, Diffusers etc etc. My son also is planning to buy used electronics to sell locally via social media.

I am yet to sell anything & my account has been suspended!!. Your customer service associates are not helpful at all in telling me the reason. Today if a kid is grounded he deserves to know WHY so he does not commit the same mistake again!!

I am not selling drugs, arms & ammunition or anything illegal for that matter. Is ebay against helping Indians in selling?? Is this a RACIST Issue?? If I am not getting concrete answers I am going to think otherwise. Tks!!

I bought a ring from diamond DD 16 a Sapphire 14 karat gold ring $1550 and came to 16 7478 the stone fell out I sent back the ring he fixed the ring and is still saying that eBay has not shown him that he has been paid. I have even sent him copies of my credit card statement saying the dispute was canceled and he had been paid.

I want my ring before I seek legal advice from my attorney. He will not respond to me in a proper way my name is Mary Watola. The ring was purchased in March again from diamond DD 16 in of California, he has the ring he is admitted that to me I want my ring or I want a refund he can’t have both

2kg. i needed to use the product so could return it i just wanted compensation for the missing amount. I was not given that compensation. i have spoken to 4 different ebay agents they are all complicit in me having my money stolen.

Ebay allows scammers on their site.

Sold item. Told hold would be until May 25th. Item delivery confirmed, but ebay now want to hold until June 14. Been an ebay customer for 20+years changing hold date not right. Would give a negative rating if I could.

They penalize sellers with good ratings just because they sold expensive item

Bought an item from a seller that offered buy 2 get 2 free. I only wanted 2 of items, but I ordered 2 items to satisfy the 2 free offer. first the seller responded that he didn't have one of the two items i ordered. then when i ordered yet ANOTHER substitute, he told me that wasn't available.

i asked him to cancel the order, he replied "OK". but he's never cancelled it.

I spoke to ebay, 4 agents, 2 hours, finally a supervisor who confirmed ebay can't cancel an order? Supervisor offered to refund the purchase price so i could move on, and an additional curtesy $20 credit. the credit never appeared, and ebay refused to honor his promise.

I purchased a CD burner, an electronics item, for a vendor April 20. " It cost $581. When I recieved it the recorder did not work. The vendor asked for a photo proving same which I provided. He approved a return and after that made some kind of appeal.

74 of my purchase price, half of what I paid. I appealed that. Ebay did not respond to my appeal. My attempts to contact ebay are limited to the automated assistant that told me the appeal and case if closed and final.

The bottom line is I paid more than $560 for a piece of electronics that did not work, I returned it to the seller, and ebay only gave me half my money back. I wouldn't complain if this were a few dollars but it is almost $300.

I sold a perfume on eBay and because the person who was supposed to deliver the order spoiled it I didn't get the money. The perfume didn't reach the customer not because of me, but because of the carelessness of the person who delivered it, so it should to get my money.

ebay sux they will not help you at all. I ordered some items of which I sent back to the merchants from the addresses they came from on the packages I didn't know I had to contact you all for returns.

I paid a lot of money to send them back and I never got a refund whatsoever. I messaged ebay and the merchants and never got my issue resulted leave me out of $200+. I will never order from eBay again.

I was sold items that were marked small but were extra large in reality , people that sell on eBay are frauds and eBay allows these fraudsters to run amok on their website and at the expense of their customers and I’m disabled too . I am thinking of filing a lawsuit because they don’t give the disabled a chance in hell .

Bought a unique oil painting on USA Ebay . Ebay use GSP shipping . Total cost 1780 US dollars .

First ebay said they couldn't send it because it was damaged , then when I asked for proof the said the package was too large to send . They refuse to allow me to come to the US to pick it up.

Refuse to send it back to the seller , refuse to send it on to my friends in the US . They have paid the seller and refunded me , but I want the picture I bought , it is unique and lovely .

What kind of business model is this ? What do they do with these goods , Do they only do it to "appropriate "high value goods . Outrageous . All complaints are met with "These are the rules "-So, change the rules .

Ebay has been "having a glitch" & has not been paying me for items I have sold. It's going on 1 month. I've talked to ebay representatives many times & get no results, no call backs, no follow up as promised.

Ebay's "glitch" has caused my bank account, that I only use for my ebay store, to overdraft hundreds of dollars. I'm about to snap & go see a lawyer about starting a class action lawsuit against ebay. I'm not the only one person ebay is stealing from.

I'm sure the other victims would be happy to get on board with me & get their stories heard by the court. I expect someone with authority to call me today 217-520-5083

I send the item back over a month ago and still have no refund I got in touch with the seller and send them the tracking number and here we are still waiting for a refund I got my refund back the item was not even open it's just set back

They refunded the buyer yet still charged me fees although i have spoken to over 7 different representatives saying I shouldn't have gotten charged and will receive my refund. It has been 4 months since they falsely charged my card and have told me I was to received my refund within 24-48 hours. I am contacting my attorney.

They have permanently restricted my account, are stealing $700 from me, and refuse to tell me why or anything I can do about it.

I made a sale on ebay on the 30th of May it was picked up by the buyer...Ebay still hasn't paid me for my sale..today is april 10th...So basically they stole my money from my sale...they don't no how to do business they no how to steal your money...So if your planning on selling anything on ebay think twice they just might steal your money too...don't trust ebay ...

I sold an item threw ebay about a month ago...My item.wss delivered to the customer...now the customer has had the item I sold them for 12 days...And e bay still hasnt paid me...don't trust ebay they are untrust worthy and don't no how to do business...I think they have stolen my payment...heads up people make sure if your selling anything threw ebay...think twice...

I was ordered sewing needles on 25 march on ebay payments also gone but i never receive my order .I need needles M not happy with there poor system