eBay

Refunds issued to numerous buyers who received items but has never returned them. We lost at least $1000 How can ebay refund a buyer before the seller receives item back?? It is a backwards policy!!!

Complaint against your Manager Chris Lee, (EB5122, for leading me on a Wild Goose Chase, by using my Personal Bank Account, an my Cash App? To presumably refund my Purchase? An through 2 Days of 4 Hours each Day, of Shuffling my Money, to get a Verification Code?

That in those 2 Days an a Total of 8 + a 1/2 Hours, with no Results? Ended up causing my Bank to" Lock" my Account? Then he disconnected from me , leaving me in a hole , and no further communication, cause he disabled his Phone, for returning Call's ??

631-879-8148 , Adolfo John Rodriquez, A 20 Years Customer ??

I have been trying to get a return label to send back the purchase that was made. It has been a week since I have spoken with the people working at eBay. I am not happy with what is going on at the moment.

I would like the return label sent to me so I can return the items and get my refund.

Your automated answering service is s*** you cannot ask it a question you need to answer your phone I need to know some information about my account. Now can I speak to somebody that is going to know what they're talking about I called 10 numbers this morning got through to two people which was the same person he said his name was Sam treated me like an a****** and

hung up on me why do you think I'm not so happy right now I bought a lot of things off eBay over the years. eBay starting to suck I think I'm done with eBay somebody needs to call me so I can get my address taken care of and get my refund now is there anybody there that can handle this process??????????????? 717 779 9078

Over the last month or so, I have had 3 orders cancelled and refunded by E-Bay International on the grounds that the items could not be exported. No restriction appeared on the item when I purchased them. No other explanation has been given.

These items were all new and not historical artifacts (stone arrow heads). Order number: 01-09727-19569 Seller ID: 614eac24 Order number: 23-09726-21164 Seller ID: 614eac24 Order number: 02-09805-86142 Seller ID: 614eac24 Nobody is interested in helping me and I can get no help from the seller. WHAT IS THE PROBLEM???

The decision to refund my orders is completely random, since I have received other orders from this seller. Can you please clarify this issue for me. Thank you, Dr Paul Jones, Australia.

Good morning. I am complaining against ebay for not replying in any of my 3 mails about an opened case against a buyer who sent a wrong item to me after purchasing it, for having false guidance by ebay to do the function “Return this item” while this function is not working and

consequently cannot request to return the item and ask for refund, and also about the advice/instructions to refer to the Resolution centre for my case, while the Resolution centre is inactive and cannot be used. More specifically: I purchased an item from ebay (a plastic scale model of the aircraft carrier CV-41 Midway in 1/720 scale) on 27/11/2022, which I received very delayed, on 21/12/2022, but

although the drawings of the box indeed showed the Midway, the contained plastic model was NOT the aircraft carrier…

I sell my first item, a perfume, on eBay. The seller payed the postage, as required from eBay team, about £2.75. I tried to send the item with the carriers that eBay advise (Evri, Yodel) but the perfume is a “prohibited item” for them so nobody was happy to help me qnd deliver the item.

I contacted the buyer and I posted myself, paying from my pocket £4.50, with a Royal Mail. In all this time I kept in touch with the buyer and reassure that the perfume will be with her soon. The item was received, the buyer happy and they also released a Feedback, a 5 stars review for me, criticising the eBay because of the sending issues and also because she was charged for the postage but actually I payed for it, so I’m wondering where £2.75 went ?

It’s just a matter of principle, not the value per se.…

eBay's refund policy is atroucious

Never shopping here again ever.

First off they allow criminals sell things, afterwards if there is a problem there is no way to resolve the problem , they support the criminals . I purchased a so called Authentic fendi bag , arrived, in 2 weeks the bag starts falling apart, I take it to Fendi store they tell me it's a fake .

I try to contact Ebay and no response, the seller also disappeared. Been waitingnfor response, and after months I keep trying to contact them , there is absolutely no way .

Finally someone calls me back and keep telling me I'm passed my 34 days . There has to be a way for them to hold sellers responsible for the fraud they are committing.

Never received an item and eBay really didn’t do anything for me but instead sided with the seller!

Ebay's CS was extremely rude. Their seller charges information is extremely convoluted and hard to follow. I called customer service to help get some clarity and the representative was so rude to me and kept saying "I already told you" when I was asking for clarification and kept cutting me off when I was talking.

They just said call your bank and wouldn't give me any instructions to understand their (Ebay's) charges to my account. What does my bank know about their business? Call my bank and say what? Explain Ebay's charges to me? When I asked her to be kind and help me she refused to be kinder, when I asked for a manger she said there is no manager, then she said I can't contact Ebay CS for another 24-48 hours since I already contacted them today.

She didn't even treat me like a person…

Every time I have an issue with a seller or a buyer (I have done both), it is a nightmare, all because of EBAY. They make a ton of money and give zero in return. All their people are out their on their own.

Absolutely no phone to ask a live person any question ever. we're only here to take you money. Your company sucks. I need to find another place to do business with and I am going to start doing that now.

What a total disappointment you have become. You used to be the best and what a cool site you used to be. See ya.

I sold the item, Order number 09-09758-88981,Item number: 285161747958. For reasons I don't understand, w-ee charged me $27.31 for shipping instead of the advertised $7.31. Please return the illegally debited money to me.

Vadim Pentusevich

EBay refuses to refund me for an item I never received. Ebay has never stood by their claim to be guaranteed. I loss hundreds of dollars and they never refunded my losses on EBay.

Ebay allows fraudulent seller that has stolen my personal information, to continue selling under my identity, they will not shut them down, and they will not resolve the issue regarding the 1099K tax form they sent me. I reported this fraud, over and over and nothing gets done.

I am very unhappy with ebay. I made an order for a 256gb flash drive. I got the flash drive and it will only let me put 60gb on it. Seller would not send a return label. Very frustrating and disappointed.

I have ordered things from ebay in the past but I dont think I will use ebay after this!!!

Ebay do nothing about the error 80016 and have persistently fobbed me off.

My account has been closed with no recourse., Every time I have tried to reopen it, it has been canceled. I have provided enough proof of ID and US Passport and still, it's canceled. I travel overseas and order from there and that's where the system has flagged it to be a scam and forgery. Please tell me how to fix this.

I am currently in Peru where I will be for quite some time. My number here is +51-997194729. I can call you on Skype or you can call me. You can also reach me on the email listed above. Thanks.

My account has been closed with no recourse., Every time I have tried to reopen it, it has been canceled. I have provided enough proof of ID and US Passport and still, it's canceled. I travel overseas and order from there and that's where the system has flagged it to be a scam and forgery. Please tell me how to fix this.

I am currently in Peru where I will be for quite some time. My number here is +51-997194729. I can call you on Skype or you can call me. You can also reach me on the email listed above. Thanks.

I'm an eBay seller who got scammed by a buyer who returned an item broken and eBay stated the refund would be reversed and my money released. They refunded buyer and did not reverse the refund or even part of it.

Buyer had threatened negative feedback if things didn't go well for him. eBay allowed this although I reported feedback extortion. Now I'm told I didn't send the label, another lie as I bought it through eBay the day of return request.

Checked their records and agreed. eBay Seller's Beware of geodu-7272. eBay not complying to their own policy and told me they couldn't prove it was working when I shipped it. I had a video showing it running in the description.

It's an Antique Lady Waltham. They now telling me to relist it for parts. Are you freaking kidding me? I need to speak…

I’m so unhappy and frustrated with Ebay. I would really appreciate if someone from your corporate office please give me a call at 303-500-2021 and I would love to tell my story.

Tonia May (303)5002021

Good evening, I have been trying to talk to someone about appealing a decision that closed my account. When I called customer service this morning, I was hung up on. Can I please get some assistance? Thank you

00 plus shipping on E Bay. The item was delivered to me on 12-17-22. The order was incomplete. I contacted e bay for the missing parts of my order. I explained to them that I wanted and installed the item on my boat.

I could not get a response from the seller. All I wanted was the missing parts that were described in the sellers ad. E Bay was worthless in getting the items for me. 00 to my my item function.

Finally on 1-31-23 Keith P. from E bay team leader said I was to late with my request and closed the case. I spoke to several e bay support people that kept all the records of calls I made to them.

The case should have never been closed. I don't understand why e bay won't support the buyer. Im done with e bay. Any one can sell you something incomplete and never get in trouble or have…

A Seller is selling a product in my branded packaging as shown on the listing from China. I do not have a customer in China selling this product. Please remove the following listing from eBay. Thank you. Joe Arnold, President, S.M. Arnold, Inc., 7901 Michigan Avenue, St. Louis, MO 63111, 314-544-4103

https://www.ebay.com/itm/385172843028?hash=item59ae172a14:g:uksAAOSwrhphOL~2&amdata=enc%3AAQAHAAAA4KllS7yGXT1qrgl4BwcNCXxRz8x6yVumqg2%2FxJA9WDlD8S3QZX%2FpZjDlgHJxCiiJpwanNYPB%2FESIyKVXvUW8mTZ55AigkgSlcL5bJTxybAESdY9vTTEVc5NQMGp26pBTc6ra%2BDCdXVCMu%2BcokQp2Pctn5g3gx1ShkYZzGLbG2fN%2Fvq0R7erMOV9KPpb4GN162lEfUcHfRNxD3uQsVlldqhAy4uWgrKCkFTt%2BZHwY5RZ1zmfdab54AwaIqGUL1pAnxIOCNWheh4pj1RWE%2B9eO%2Fma5eeq7RmlqbaqWsyzRvrcE%7Ctkp%3ABFBMsvCxtrdh

Hello,

I recently sold an item on ebay with my seller account. The item was sold on 1-27-23. I took the package to the post office on Saturday 1-28-23. The buyer received the item on 1-30-23 which was a day earlier than expected. The buyer had messaged me saying that he received it early and it works great. My big problem with this is the funds on hold. I do not feel that I should have to wait a month for my funds to be released, a the buyer gave a good review and even messaged me directly about it. EBay is now telling me thay I have to wait a month for the funds to be released. I have been using ebay for the last 3 years for purchas, and for selling. Recently my last two items that I sold the experience has been awful. I had also asked ebay if they can't release the funds which is crap u…

My account, ragwi-0, has an outstanding amount owed for eBay fees. Because you owe eBay, your eBay account has been suspended. To resolve this issue and continue selling, you need to pay the amount you owe immediately.

I have not sold anything and do not owe you any money. You keep sending me these emails and you can't talk to anyone. Horrible service.

Dear Sir or Madam, My complaint is against your employee called (Tom) who are working at (Online payment platform). He has been restricting my payment 38,99€ since July last year. I have contacted him many times. He would like to create a problems to the eBay clients without reason.

About 7 months passed on my payment and he doesn't release it. He has tired me too much. He said firstly that he has released it and he asked me for Bank Statement. I brought hin bank statement, then he asked me for ID card of another one. That is just disturbing.

I have informed him many times that I will not use the eBay sicher bezahlen any more. I would like you to send this payment (38,99€) to my bank account. Thank you and kind regards.

I bought a Microsoft tablet on ebay. Seller shipped promptly using the dreaded ebay global shipping program. I should know better, I typically do not buy from sellers using the GSP. My tablet arrived on Jan 25 in godforsaken Erlanger KY, and five days later, it is still stuck there with no activity whatsoever.

I think I'll switch to Amazon next time.

They sent a defective product. They promised to send replacement parts and partial refund. They gave a tracking number for the parts that was not valid and never sent a refund.

That neither eBay or it's British sellers have bothered to let buyers know about the ongoing problems with Royal Mail, that delivery time can span months, that Royal Mail tracking numbers are useless, and no updates are given. British sellers need to suspend selling until a way to ship internationally is found.

I have only recevied a payout on the first item i sold, and I am still wainting on the payout for the second item i sold but the agent is telling me im only getting 15 for two garlands that i made and both garlands sold for 15 and 13 and that equals 28 and that is how much should get not 3.92 for the second one that is riducous and i want to file a complain! I worked hard making those garlands and i want to be paid for what i listed them for! Thank you!

On January 14, I received an email from ebay saying a listing had been removed because it didn't follow policy. I wasn't given a reason for it other than that. It was a Monet necklace signed Monet. I didn't put any other names or anything inappropriate in the listing. I talked to someone THREE times on the phone about it, and the best answer that I got was that a name brand can't be used in the listing title. However, there are a lot of listings using the name Monet in the title. I did a search on ebay for Monet necklaces and found MANY MANY listings using that brand name in the title. I'm attaching screenshots of just PART of the listings on the first page alone.

I'm fine with going by whatever rules ebay sets up, but the rules need to be clear and consistently enforced for everyone.…

Your German site is useless.

It does not accept an international telephone number.

Without that I cannot continue to follow up on a classic car advert on the Parking.

I ring EBay DE but nobody there speaks English. I speak enough German to explain my problem but nobody is able to help.

As English is the international business language your German subsidiary is inefficient and letting you down. I am VERY DISAPPOINTED by your German company.

Please rectify the problem without further delay and give me the telephone number of someone at EBAY DE who speaks fluent English

Purchased 5 items from a seller. When I received the items it was clear that they were cheap knockoff counterfeit products. I tried to return and ebay immediately declined my return request. I left bad feedback for the seller and they removed my feedback.

I've spent hours on the phone with ebay customer support and they have been giving me the runaround. Basically they are telling me there is nothing they can do and I'm SOL. I've been an ebay member for 18 years but I'm done after this.

Absolutely no buyer protection is disgusting, especially when the seller, poohh8992, is pushing counterfeit products.

My account was restricted due to a previous employee at my place of employment making an account and they're not satisfying some agreement that has caused the account to be restricted which insurance has restricted my account I've spoken with customer service numerous times where I'm told that there's nothing they can do in regards to me satisfying the agreement financially so that I could get the restriction lifted for my account my account has money in it that I'm not able to use part of my job is online sales my job is now at risk your immediate attention to this situation would be much appreciated

been trying to resolve an issue with one of your sellerd since mid november, when i requested your help, I GOT THE GENERIC , contact seller and wait for them. TIME AFTER TIME!! I waited I tried, 2 months later YOU closed the claim AUTOMATICALLY for NO ACTIVITY!

it should of said NO RESPONSE. I called2x both times said wait for response. I tried 3 days ago to ask request you to try again SAID TRY BACK LATER, another auto response. right after he marked my money SHIPPED. FOR 2 months.

without lelling me he was GONE. Your support person was crap to say the least! I told her I cant stop payment on my bank card 2 months after the fact. CAUSE I WAITED AS EBAY ASKED! attache is the last on line copy.

as well as the transaction. I didnt want my money back, I wanted to BE REASSURED AFTER 16…

Hi Thank you for providing the platform to submit my application. I want to restore my eBay seller account. I created my eBay seller account on Dec 04, 2022, on Jan-08-23, my account was suspended for some reason. , Ebay permanently suspended my account and did not give a reason why the account was suspended.

My account was above seller level criteria. My name is tabassum naz. 34. I created an eBay account using my details to follow eBay policy. I always follow eBay policy and account history From Dec 04, 2022 to Jan-08-23 my relationship with the eBay community was very good..

I did my level best not to make a minor mistake that was against the eBay…

Hello Darryl!

Which proof you are talking about if I'm telling you that the product marked as delivered but not delivered to me and no one can access my building without access card and also for your information I live alone because my family live in my home country, so delivered to ghost of to whom?

You can check with the shipment company that nothing was delivered to me, so your answer doesn't satisfy my needs that I did not get my product, therefore I need my money back.

Who is responsibility that my product not delivered to me and marked as delivered!? I believe it's your responsibility to product me and help me to sort out this, because it's too much and be sure that this is the last time I order from you. I always use Amazon and other platforms but I never had such situations and…

13, at 10:30 to 10:45 they over charged my card around $10 over I know it's not a lot but it is if they keep doing it to every one so I'm sorry see I can here peoples thoughts and she's charging me for taking the product out of the cart.

She doesn't like me since a boy called and told here stuff about me he here's people's thoughts too anyways I'm not mad only hurt that's the only place I can shop aliexpress stole from me wish stole and I only care to shop at eBay so I. Not trying to cause problems only shop.

Every time I sell something on eBay , I look at my account and it’s CONSTANTLY IN THR HOLE!! They have double and triple charged me for same shipping labels and I have no idea where they get all these listing fees when I ALWAYS choose to list it for free!

It’s been almost a year now and it’s beyond ridiculous! I just sold two items and sure enough I check again and I’m 20 negative??? Why??? Its impossible that Icould owe that much.

Also, very sneaky to stick in there that using a subtitle is an extra 2$ I only added one in the beginning because I thought it was mandatory but after about 50$ realized it wasn’t. Now for some reason I’m 20$ negative and it’s always the same !

ebay seems to have Noo problem refunding any of my customers without actually getting the product back, EVER so why…

Shoes were sent to Authentication and said they were unable to authenticate no explanation I have the receipt from where the shoes were bought from Nike they are 100% authentic I don't know who you have working there but they are wrong and it cost me and the customer money it's b******* I've been a member for a long time and this is making me not want to use this app any longer once they were proven authentic and the second time all of a sudden they're not come on eBay you can do better

Ordered a 4 pack 20v battery pack to fit dewalt 20v. Received 2 batteries, neither takes a full charge.

41 (1 item) Sold bykansai-753 Hi. eBay My name is yongjie chen. I bought a doll from eBay on December 30th. One week later I should receive a package. I opened the package. Make me very scared. There's a black collar doll in the box looks just like die peoples body.

The thought I ordered it it's a white color skin Brown girl Is totally different than what I got. So I contact the seller and the eBay's customer service. The seller response to me through a base customer service. They said if you want the exact the same doll like the picture in the website it's an impossible because there's no such exactly the same thing in this world. Also they insulting me.

They said go hide enjoy the big butt and big chest doll you have. The next day I receive a email from a customer service and tell me…

Money Back Guarantee Order number: 02-09529-94154 Item ID: 390788489086 Item price: $18.49 Seller: howplumb

HowPlumb Email reference id: [#a11-bynu1pb1lc#]_[#468ad32704b64edb935fd448791aa8cb#]

I ordered a plumbing part, later email said fulfillment was assigned to Paul Hoffman. Order arrived damaged. I went to complain and found I could not sign in as you claim I am using an unknown computer. Not true. Vendor claims to not know of the order number, it is on the address label and the shipper. The Filipino agent I get for assistance is of no use. I pay and you remove all avenues of resolution. Not Good Business Practice.

Paul Hoffman is unknown, order is shipped by Greydock DBA HowPlumb in Davison MI. They claim no knowledge of the order number 02-09529-94154. An email to the general…

Ebay have restricted my account abd failed to give a valid explanation and failed to respond to any of my emails. Ebsy have done me over and owe me money.

They should not be treating customers unfairly.

Also ebay has shut the customers service call centre off for no valid reasons from what I read , which makes it harder for cus6to communicate with ebay.

I'd like someone to contact me ASAP please thank you

Horrible service, allows buyers to buy your product, take it off the market and then never pay you with no repercussions . As a seller you will incur fess for anything you do wrong. There is no fees for buyers.

They treat the people who fill their site with sales the worst and let the buyers do whatever they want even if it affects your business

I received very poor and rude customer service from an eBay customer service representative working eBay's Facebook page. The rep's name is Tania. This person was judgmental from the start and picked sides(which she is not supposed to do). She basically accused me of some type of wrongdoing which was totally aside from the actual question I was asking her about.

I felt belittled and betrayed. I have been a member of eBay for over 20 years and she treated me like trash. The Tania person has zero customer service skills and should not be in a position to work directly with the public.

I received a dress that was being sold as "new". It had the tags on it. It also had a red stain under the bustline which was not visible in the advertised photos. 50. I was sold damaged goods and appear to have no recourse as an attempt to remove the charge from my credit card resulted in the seller stating the dress had no stain. I have pictures. It is obvious. I have been cheated.

They suspended my account for no valid reason and their customer service is horrible.

Wouldn't approve my sellers account. Told me, I'm not the person I say I am.

Waste of time company

I want to report it to ebay and not the buyer, who withdrew £24.90, because I returned the faulty mobile wi fi item and have not received a refund