eBay

This is one of two complaints. I wish to speak directly with an e-bay representative on a matter of importance. Your automated responses are inappropriate for the information I require. I have spent over an hour in a frustrating and failed attempt to discuss an issue with an actual person.

I do not wish to be put in touch with e-bay community; I do not wish to wade through countless multiple automated responses. I wish to speak to a representative of the company. Please contact me or provide me with a direct line (not one where I am kept waiting for ages).

If the above star system went from 0 to 5, my evaluation would be 0.

I bought a laptop through ebay. But when i got the laptop, the laptop box seal was not proper & when i open the laptop there is another file in recent items in that laptop. I'm following up with ebay team from last 20 days but I'm not getting any resolution from there side.

eBay claims department has not responded to any contact so far.

I was over charged for fed ex express saver one rate which is a flat rate for fed. ex I contacted ebay and they said they would look into it. the messaged me said I was correct and they issued me a credit.

But the my balance for my invoice never went down. I called everyday to get help and I was told each and every time that they are working on it. I paid my bill and I got my march invoice and my account has been placed on hold for non payment.

my march bill is $363. 00 less. my march invoice isn't due till April 15 2016 so how can I be on hold for non payment of an invoice that isn't…

Item was for sale, made contracted purchase paid in full. eBay canceled the order saying item was not available even though seller has the same items for sale but different prices. No refund from eBay billing department and no call back after waiting on hold for their 1-800 phone number.

eBay customer support did not answer our calls!

I bought a re-manufactured alternator listed as a brand name type, from seller Pyramid. It was a spray painted junkyard part, with fake-o stickers.The re-manufacturer they claimed it was from confirmed it wasn't theirs. eBay made me mail it back to the crooks to get a refund, and ignored their brazen fraud. And the many other counterfeit car parts I found and notified them of. Most from California, because of unlikeliness of someone looking for cheap car parts going out that far to file fraud complaints or hunting them down to beat the crap out of them.

A lot, maybe 50% of what is on eBay is flat out garbage, ruined, faked, overpriced, etc. There are good deals, but eBay favors crooks. They hold transaction money for several weeks, and that earns interest while they have it. Crooks get…

I ordered a gift on eBay which was delivered to the Tulsa office for delivery to me on December 5. The tracking notes say out for delivery. don't have a clue what they are talking about (at least 10 packages have been delivered to my address since the last of November).

There are three gates into the property (all open). The notes also say out for delivery next day but I haven't seen anything and it's now December 18 and there has been no second attempt to deliver. So, where's my package?

No updates on the tracking since December 5!!!

Also did not receive any communication that a delivery was even attempted! The tracking info gives me no info beyond last attempt was December 5.

I have returned an item bought from ebay asking for refund of money on September 15th. Same day i got a mail confirming that claim is closed. But even after weeks when there was no reply from eBay i called them to ask the status.

They told Demand Draft is in hold due to improper address. I provided my full address. But even after 1 and half months also i didn't receive any update or DD. But even if i call to ebay customer service there is no proper response, and everyone will tell its under process.

I am not understanding if they have processed the DD how can i believe its taking more than 2 months to reach me? And to ask same i used chat option from ebay. But service people left the chat in between without any proper response.

Is that what ebay customer service has been taught? I was…

We sell some of our vehicles on eBay. We recently had a Mercedes Benz E550 posted for sell on eBay. A person (Alfred Smith) bought the vehicle. We had it transported to him. He paid for the car, but once he received it, suddenly he did not like the color. Mr.

Smith demanded his money back.

However like any other Used Car Dealership, the car is sold as is. Mr. Smith was sent many photos of the car to include specifications and a Carfax report. After extensive conversations with him, we finally agreed to take the vehicle back and refund his money. Mr.

Smith in turn agreed to remove the explicit comments about Cartwright Motors from the eBay reviews. He never did what he had promised. Therefore, we are asking for assistance from eBay to remove these comments as it has a negative impact on…

My eBay account was un-linked from my PayPal account! I have been on the phone three hrs and talked to 15 different customer service reps at Paypal and eBay both. I'm on 16 now different employees now with no end in sight.

Can anyone help me out? Has someone hacked my account? With how much money I spent the service is unreal.

I ordered outboard motor parts (fuel line) from Leader RPM Kalamazoo, MI 49009, and when the parts came I only got one (1) foot of each item ordered, not the small roll of fuel line which was shown/pictured in their advertisement. Nothing in the page said I was ordering one foot of fuel line, or that the line was sold by the foot.

The add is misleading and is not as advertised. The add should be corrected to reflect the amount (feet) of line you are bidding on, and the price per foot. 00 per foot).

The buyer of my sweatshirt claims it is not authentic. - ok, so she doesn't like it, I say it is authentic. I paid to ship it to her, FREE SHIPPING to her. Now why in gods name do I have to pay her to ship it back to me?

If she doesn't like it or thinks it is not authentic then fine. But her stake in the transaction is she pays to send it back to me. I pay - she pays 50/50. This is a scam.

There is no way to contact Ebay if your trouble does NOT fit in their pre-described radio button select-able boxes! I have a warranty issue with an Ebay purchase. I am well within the window of the sellers described warranty window.

The seller has not responded to multiple Emails. Ebays customer support is just a source of frustration and I have no further recourse! Its obvious as it can be to me that Ebay does not care! I have been a long time user over 10 years and have over 1600 transactions!

I am sad they will not help me!

been member here since apx. 2001 - received email last month that one of my listings were canceled for policy violations - item was a rifle muzzle brake - 6 + phone calls 3 with supervisors ? 270 for sale ) - explained to supervisors + provided listing #'s - was told that they would review + that i must call back to find determination ( would not email ) - now probably over 3 hours on phone - called back + was told that my listing was a violation , in that phone call i provided them with multiple firearm receivers for sale that are a definite violation of both ebay , federal , + most state laws - all of those listings were completed + i reported 8 others to them via report this item - none were canceled - still more are listed currently - does any body at ebay have a working knowledge of…

00 if I sold an item on eBay. When I went to redeem my item it showed I would pay $0. 00 credit for the 10 coupon. 00 of my coupon. Customer service was no help at all. They didn't offer to give me a new coupon or nothing.

Amazon would have made it right.

I noticed that eBay is one of many places that the confederate flag is no longer sold. You may notice that because of this eBay will be one of many places I refuse to spend my hard earned southern money.

If these changes please contact me and I will be pleased to do business with eBay again. But in the mean time this is good bye!

I sold a nice collection of comics books on eBay, only to have the buyer complain the comics were not what was described. The ad read as such, and the ad also stated in bold. And this same ad ran for several months, with other potential buyers asking questions and making contact with me.

I had lots of very clear photos, front and back covers. The buyer decided he couldn't do a quick flip and a quick profit, so he wanted to return the comics. I said no, and he cried to eBay. I contacted eBay corporate offices at least a dozen times, and was told they understood, but could only go by what the 'BUYER' said and his photos.

The buyer was trying to pull the old switch-a-roo, and show eBay a photo of a comic that was clearly not even mine with pages cut out? EBay took his word for it, withdrew…

Absolutely ridiculous! Their program does not erase the last shipping address and return to the customers shipping address; therefore, if you mail a gift to a friend and then later order something for yourself, the item goes to the friend, not to you. I was in the systems business for 39 years and told them in December they needed to change their system.

Recently, I order an item for myself and instead of going to my shipping address, it went to a friend for whom I had sent a juicer about a month earlier. Customer service in eBay on the phone told me I had to contact the shipping company to resolve the matter. Can you believe that? eBay is out of control!

Here is my latest issue with Ebay, believe me, I have a lot of them. With this one I am extremely frustrated with the overall system that Ebay uses for Item not as described cases. I recently sold an autograph that had a C.O.A. I don't sell autographs very often, I mainly sell toys. When I got an offer for this particular autograph, I did my research on the buyer. He is a seller of high end autographs on eBay. So I thought this is the perfect buyer, because he knows what he is doing. He, I would assume also did his research on the item before making an offer.

So we went back and forth before agreeing on a price of $400. I get a message 3 weeks later, he is stating the item is not authentic. I have a 14 day return policy, which he missed by a couple days. But, I still was curious as to how…

I have ordered 8 Items on eBay since January 2015 and have only received 3 of these items. I have tried contacting eBay and seller several times with no avail.

I am currently living in China but I do not speak Chinese, so I had to use Ebay as a guest so as I could order in English which was suggested by an eBay member. I have only received 3 items and 5 items have never been received. I contacted sellers through email and they said I would need to be a member to receive a refund because I would have to accept insurance file claim on Ebay.

I then contacted Ebay on several different occasions over the last 2 months to receive a user name Id to get a refund or for them to do it on my behalf but they never solved issue and then closed the email address I had to contact with them. It is a…

On 4/25/15 I ordered a turbo torch from eBay from seller dak809, there was not enough information on torch, only 2-pictures. When I got torch, it was the wrong one I needed. It only connected to large tanks. I ask eBay and seller to except a return and they both told me no.

I told them I would no longer do business with them. I am a business owner and purchased a lot of items from them and this is the way they treat me. Be very careful on there, they are not loyal to customers.

Well I bid on something and seller agreed. She said her account was compromised with her checking account on eBay, and she needed a money order or check. I sent a money order, and she received it. I waited almost 2weeks and I sent her a nasty message wondering where my item was. She said she had a death in family and would send it. I never receive it. The worst part is she filed a complaint on me. It said I never paid for it but I did.

She said she received it and since she won her complaint, she would mail the money order back. Still no word after over a week. This has gone over a month now...I have a copy of money order an all the emails. I feel like I was scammed. I'm pissed about it,,,,then she tell me to not email here again or she report me to eBay,,,,she got the item and my money…

Ebay has slowly but methodically taken away the amount of free listings it offers to it's sellers. This process began with not allowing sellers to RE-LIST items for free through there bonus offers to sellers making it only possible to list NEW items.

Now they have gone a step further by decreasing my number of free monthly listings from a usual 100 to 40! There has been no explanation nor is this in isolated case. Other sellers are experiencing the exact same issue. I understand that Ebay has been going through financial problems but this is certainly NOT the way to solve them! Ebay should realize that without sellers they have nothing!

Ebay and Paypal already take a generous portion of every sale when our items sell and now they are pushing is toward paying 30 cents every time we list…

I was a seller on E-Bay since 1999,with over 3,300 feed backs.They permantely suspended me,because I did not give all the buyers tracking numbers,I have not been able to get back on for the last 16 months.I thought that was pretty picky to do for a good seller like me, I want to get back on,Any help out there on what to do?

I purchased a fin for swimming called the force fin. The seller stated the fin was a large size. When they arrived at my house the fin were a medium size. To tight for my feet. WHAT DO I DO?

I assumed the seller was honest with his add, but he was not, maybe to him it was no big deal but to me it was huge.

I was sent the wrong color glasses and am told by seller he has no more. I even sent him a picture of the glasses. I should not have to pay for returning something I did not order. He says he has no more of this color and I can pick something else for free but there are no more cat eye glasses in lavender. 00.

never again can I trust shopping ebay.

I bought a PS4 From Newlineelectronic2014 on Ebay the other day. I received it in the mail but had to ship it back to him right away because the item did not work. He sent us another PS4 however, it has stopped working a month after being used.

We are very disappointed in this seller and are now out of a PS4 and money. This seller needs to be banned from being a seller on Ebay.

I ordered a tailgate fro from an EBAY seller. He said that it was in great shape but had a small dent. I paid $350 for the tailgate & $120 for shipping. He used UPS. When I received it, I opened the carton that it was packed in.

It looked as though it had been packed well. I was not happy to see the damages that I found. The sides are bent, there is about a 3 in dent below the handle, & other dents in the outside painted panel.

I took it to my body shop & was told that it would cost more to repair than to replace with a new tailgate. I have photos of the damaged tailgate to support my claim. I've tried numerous attempts to get the seller to refund my money.

He has been persistent to say that it was in good shape as he had claimed in his selling info. He has offered me $100 up until…

I'm a first time user, placed an order, it didn't arrive, so i checked with ebay they said my ebay acct. was hacked! I hurridly cancelled my credit card and called paypal was asked to refund my acct. Nerve wracking fiasco.

Last time i try ebay.

As much as I hate to blab and report I will relate a negative buyer experience and I'll do so to help the negative feedback customers on this sellers page. Girard1222. Kept lying to me about issuing the refund on the item she must have gotten (it arrived) 2 days after I sent it back.

I only got my refund because my paypal case expired but that was almost 3 months after I shipped the item back. Don't sellers have to issue refund within 6 days of receipt? Girard1222 did not, I kept waiting and waiting, all I got was time biding in answer as well as outright avoidance of Cases filed and communications sent.

If you look on that seller's page you'll see the negatives and neutrals left which I did not peruse first. THIEF is in plain sight from one buyer and that this person should be taken off…

I just spoke with Feebe at ebay customer service . The experience was less than dull. I explained my trouble with ordering to her and her final say on the matter was for me to contact the seller. I'm sure you record every call so please contact me for whatever info you need to identify my call so you can listen to it .

I prefer contact by phone. 604 466-3200 .

Just before Christmas I was trying to order a new Wii game for my grandson. An Ebay advertiser; "funtastic", offered the Wii plus 91 games and I ordered the product. I quickly received an email from funtastic saying "opps" the listing was wrong [which, if it was 'wrong' should have been and could have been easily pulled off the site] and they did not actually have the 91 games but did I want the Wii anyway. I said no and was finally able to cancel the transaction. Then I received a 'warranty' insurance for the Wii which I did not order and immediately deleted. I was subsequently charged nonetheless so 'funtastic' had to have been part of that since only they had access to the credit card number.

I have only now, January 16, 2012, been credited back for the fraudulent charge for insurance…

Hi, sometimes when i buy on ebay and have it shipped an address in my paypal and ebay address list, when the shipping information reaches the sellers store, the address that they gets and shipped the item to is not an address that is not comming from me, and it is causing problems between the seller and myself, i lost alot of items because the seller says that they ships the item to the shipping address that they get's .

I don't think It's their fault because some of the items went back to them and i have to pay for re-shipping. Whatever the reason is, what can your security system do to protect a buyer from that situation. thank you.

I have been a seller on Ebay for over a decade. For the most part their site has worked well.

However, over the course of the years, Ebay has wanted bigger pieces of the pie so to speak. I feel they have become very greedy. It has become increasingly difficult to make much of a profit. There is a lot of work in setting up good listings, taking pictures, posting pictures, writing descriptions, not to mention packing the item up and sending it.

It has come to a point now that in order to make any profit, one must make their prices higher and this hurts the seller and the consumer. With this bad economy, Ebay should be giving more and taking less.

I'm about ready to give up.

AFter more than 80 good purchases on eBay - I had one Seller who was unreasonable with shipping cost - when I tried to negotiate , the seller immediately reported a non-pay infraction against me. eBay does NOT have any recourse for the seller here - its a one-way road ! Whan I tried to buy an item this evening, I was refused and I get the following message "•This item is available to buyers who have not received 2 or more unpaid item strike(s) in the past 12 month(s)." Looks like the Seller hit me twice and eBay does not even notify me and there is no way to get it corrected.

Placed a bid (winner) on an eBay item. The seller was unreasonable in the cost to ship. Seller cancelled the transaction and then logged a non-pay infraction against me. Now I try to buy an item and I get the…

There is a 2 horse trailer listed on Craigslist. Currently have police involved with this cause. It is a 1999 two horse bumper trailer. Ad was placed in several states of origin. Current price on it is $2021. It appeared to be a legit transaction with eBay as a 3rd party.

To make sure she got no money til delivery after I paid $2000 for the trailer and another $1000 for insurance. She hasn't contacted since on January 28th 2015 when I paid the insurance the ad was re-posted. The reply from the eBay site was that delivery was January 30th 2015.

Insurance was refundable on delivery and never got item and she refuses to email back. Police are involved with this contact local state police in Montana the address given as hers and ours. The email address is only shown after you contact the…

she must have posted her rating after I purchased my item. 00 form this Seller that looked nothing like the wig i purchased from Ebay, nor did it fit the description of the wig.

Also, if a return is required-you will need to send it to China and not Ohio (her page indicates she is doing business out of Ohio and this is not the case). Ebay has been little help, although I managed to recently get some names and phones numbers and plan to contact them directly to see how much traction I get.

The Seller would not refund my money and agreed to exchange the wig for the one I should have received. I purchased the wig late november, shipped it back to China in December (can cost upwards of $200 for express shipping), here it is late January and I still have nothing. Buyers beware!!!

The drill was given to me Christmas Day and after two days relised the drill was not functioning properly so I contacted the seller he refused to help contacted ebay no help there as they have a 30 day money back garantee but as the drill was diliverd to the wrong house I am 22 and it was deliverd to 24 ebay said my 30 days starts when 24 got it I never recieved the drill till the 8 dec as away visiting family for Christmas i contacted the seller on the 30 dec well in the 30 days and

still was refused my money back not happy as I have sent the drill to hilti and the cost to repair the drill and duff battery is £270 for drill repair and £333 for new battery the seller is (polo 1011 ) and wonderd if there is anything I can do from here as I am try to get reimburse for my loss I know it's…

I have had problems with eBay in the past but this is it, I won't deal with them any more. I ordered a Surface for Xmas and never received it. When I asked eBay to step in and help they sided with the seller?

They never contacted me to ask any questions or anything. This is the last straw for me. About 1 year ago I sold a 14 k gold necklace on eBay, the buyer said it wasn't real gold( it was) but they gave t he buyer a full refund with contacting me 1st.

That was bad enough but the buyer never returned the so called fake gold necklace. I never got it back and eBay never did anything to help. I've learned my lesson this time, there customer service is useless. DEBI OSHIMA

I bought a diet pill. They are validating his return policy. I contacted the seller several times telling him that they were not working. He emailed me phamlet. There were no instructions. They didn't come in a bottle just slips of pills. Didn't work one bit.

I finally told him I wanted a refund because I gained a pound and these were too dollar pills and found out later he wasn't even allowed to sell them on eBay!! I asked for a refund 3 times once through eBay.

The seller rejected saying if I didn't eat enough fat, the pill wouldn't work. Which was never disclosed. The seller is rude. And they is no way to get through to eBay because the refund policy has expired and they won't honor it.

If I would have known that I would have never worked with the seller as much as I did. They took a…