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eBay

1.0
357 complaints

Address

2145 Hamilton Avenue, San Jose, CA, 95125

Complaints

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Leone doyle

Jul 12, 2019
0

I want to know why my account was suspended I payed for everything I ever got off yous I’ve my PayPal account to prove it I don’t sell I just buy so I have the right to know what’s going on because my name seems to be blackened for some reason of which I do not know

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Dean Caulkins

Jul 12, 2019
0

problem with USPS, need help with another voice. Combination of seller and freight hauler/USPS morass. Local USPS applying inaccurate info to tracking page to indicate parcel delivered when it hasn't been, and my only recourse is to notify the seller that the info he sees is inaccurate and he in turn puts the onus completely onto my shoulders.

Going back a couple of years I made several attempts at the Texas City PO to clear up this issue, nothing happened. C. with this very same issue. It worked well until July 11, 2019/yesterday it started again. I left AMAZON over this issue and have since been using Ebay to supplant. C. investigate.

I'm asking you to not rubber stamp a generic reply.

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Virginia towns

Jul 11, 2019
0

Ordered lacome.miracle cushion on June 22 to be delivered on June 28 item not received conctacted post office per tracking number.item returned to sender contacted eba y on July 28case was open .customer rep if not resolved.by.july.11 spoke to very rude rep on July 11 and And was told by her i should take.some initiative and get tracking # from post office which I had already done she went to cousel.me about what is fair and that package had been delivered which.it and eba y could.not refund.my account.which.means i.paying for something I did not receive plus speaking.to.a very rude argumentative confrontational

Young woman that needs to learn how to talk to people will never order from eba y again could have got the item from Amazon cheaper anyway.and no rude customer service rep

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Beatrice

Jul 11, 2019
0

I PURCHASED AND PAID FOR A DRESS FROM MARCH AND HAVE NOT RECEIVED IT. I CONTACTED THE SELLER SEVERAL TIMES AND HE CLAIMS HE WILL GIVE ME THE MONEY WHEN I CHANGE THE BAD RATING I GAVE HIM ON EBAY.

THIS IS VERY BAD BUSINESS AND WAS MY FIRST AND LAST TIME PURCHASING ANYTHING FROM EBAY. I NEED MY MONEY OR THE DRESS AND EBAY WONT HELP ME. THEY KEEP GIVING ME THE RUN AROUND!!!!!!!!

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Stormy R Seal

Jun 26, 2019
0

I've been having an issue since June 13th of receiving my refund as I notified EBay and PayPal not to credit funds back to my funding source, which was card and bank account that no longer was active. I've been given the run around about receiving my refund to the point of even being told to wait more days.

EBay PayPal and the bank are sending me back and forth pointing fingers and I want my money to be traced and also accredited back to me as I deserve. I am about to contact both PayPal and EBay corporate offices and file a police report and gather evidence of my classes for court if need be as a final resolution.

I'm a poor single mother who has done business with EBay and PayPal for over 7 years and I trusted you all witht business only to be going through hell . even got us on a 3…

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Ron

Jun 13, 2019
0

I made a recent purchase and was charged double the state tax on the purchase. at first they computed the tax and stated I was double charged. Ok, I was put on a long hold, then they read the tax law for my state stating the tax could be in a specified range.

I'm not located in the higher end area. After another hold, I was informed to call my tax department to see about this??? They didn't make the mistake, ebay did and refuses to correct the problem they made. The customer service department is useless and cannot fix a simple issue.

I'll purchase direct from the store from now on as long as I can't trust in the ebay site.

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Ludmila Gutmanovich

Jun 4, 2019
0

I ordered 5 items from eBay, never received even the latest I was promised is April 24, 2019. Order placed on February 2, 2019. Item description: women girls summer sun hat beach foldable roll up wide. Sky color: sky blue. 60. Item ID : 202014023506. Seller: mallcareyou ( 2613).

Please , help me out. Thank you. Ludmila.

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Dwayne E Swezey

May 29, 2019
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Bought 3 items from a seller vnetauction the first order of stamps smelled like smoke/sewer so bad and the order was not complete. He would not allow a return so forced it thru ebay but then he refused the shipment back but instead switched to sending trash back to us.

The other orders from us He cancelled after payment made. We left negative feedback but ebay took it off! I kid you not, ebay allowed this scam and removed our negative feedback with no justifiable reason at all. 00 gift card (which they never did).

Ebay stinks and seems to only attact scammers like vnetauction. Upon calling the postal inspector they know he is using several name etc. and has a history.

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Homero Perez

May 21, 2019
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Dreadful... Jenna at eBay just notified me that as a buyer we must have free returns or we have no recourse against a buyer if they want to return an item. The buyer returns a bag of seed to me that they opened and took over a pound of seed out.

Jenna explains that this doesn't matter. As I explained, it's not about the money but rather that eBay allows this type of actions or do they just automate a response namely a return. SO DISAPPOINTING. Time to look at my options.

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arnold R saitow

May 8, 2019
0

Two issues, if I may. 3 mhz). In any case the products arrived promptly. I have been trying for weeks to charge these batteries so that they would power my TV Ears headsets. Despite many iterations I have been unable to get these batteries to charge up and be able to power my listening devices.

For the past week I have been trying to contact eBay about this problem. Again, numerous attempts to access my account have repeatedly been rebuffed with the "ooops" message. I have also tried many times to set up a new account.

Again, even though it looks as though that was successful when I try to log in to the new account, all I get is the "ooops" message. All in all, my experience with your web site has not been very useful to getting things done.

Perhaps, you might be able to help. Thank you…

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Shetika Williams

May 7, 2019
0

My experience with eBay customer care as well as a Supervisor in the Money Back Guarantee department was the absolute worst. I work in customer care so I understand the job. This was my first time ever getting loud or upset.

I filed a claim for an item I didn’t receive on May 1st. The gentleman I spoke with was very nice and showed much concern. He opened a case and advised me to wait for the seller to contact me.

If the seller and myself can’t agree on a resolution to call back in 3 business day and he would issue a refund. I called back today and was told they cannot give me my money back until I get a police report and they would give me 10 days.

At that point I asked for a supervisor due to being given misinformation on May 1st. If I needed a police report why didn’t he tell me that…

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Stephanie Smith-Stowe

May 5, 2019
0

I received an email suspending an account I have NEVER USED OR CREATED! I have never bought or sold any product on this website. It is my challenge to this company to prove that I have exchanged information with anyone via this search engine.

I DO NOT EVEN HAVE A PAYPAL ACCOUNT. I FIND THIS ACTIVITY SUSPICIOUS. DO NOT CONTACT ME AGAIN. I am contacting the New Jersey Office of the Attorney General this.

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James Montgomery

May 2, 2019
0

I ordered a item from goodtop.165 I didn't receive anything yet to my house it was said that the item was delivered but I didn't receive my item they stop communicating to resolve this issue I would like to get a refund or get the item that I paid for they are giving me a hard time to resolve this issue

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cary peeples

Apr 29, 2019
0

I just bought a 1963 chevy Corvair here on eBay from a person in Carmel California (Thomas Leverone) The car is not as the listing said it was There are more miles on the car then stated in the listing and the over all condition shows this. The amount of things wrong with this car was not described in his listing.

I contacted Thomas Leverone about some of the major issues with this car and his response back was he didn't know any better because he's not a mechanic and doesn't know what he's looking at. In his response back he said that he himself had put over $ 5'000 into repairs to the vehicle.

This leads me to believe that he new the car had a lot more issues because the person working on it would have currently saw the other things wrong with it and brought them to his attention .…

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Jacob Gross

Mar 24, 2019
0

The seller should be banned from eBay.

Seller misrepresents product. Listing fails to make very clear that the product is "initlal" (starter) ink cartidges, intended to last just a few days, supplied with the EPSON printer -- and *marked by Epson as "Not for retail sale"*. These have a far smaller quantity ink than "regular" ink cartridges.

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Christina

Feb 13, 2019
0

I would like to talk with someone with out my daughter was treated with her small business on Ebay and how I was treated by the representative on the phone. I have contacted my attorneys and the last person you want to do this to is me.

I have a very VERY big following and many celebrities I don't mind telling my story to! I have recorded the conversation on video and have no problem making it go viral. It is disgusting how my daughter was singled out by your company and bullied. Very sickening!

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A ndy

Feb 13, 2019
0

ozso-mart User ID ozso-mart (Feedback score 589) 97.8% positive Feedback Items for saleVisit storeContact Save Based in Australia, ozso-mart has been an eBay member since 27 Jan, 2012 This guy bis a rip off merchant had discount code on listing now will not honor it AVOID THIS CHINESE WANKER AT ALL COST!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Ron Guenther

Jan 31, 2019
0

I sold approximately 36 coins to one individuals (jsindustrial surplusstuff) Jasmine M Engelbrecht on 4 Jan 2019. All these items were filed under 3 orders, so I had 3 tracking numbers. The rest had no tracking numbers because I did not know that requirement.

I went from top rated to above standard and 48 of my transactions are not available for the 10 or 20% savings. My buyer listed above is more than willing to validate those coins. His reason as stated "CHANGED MY MIND NOT READY TO COLLECT THESE YET".

I had talked to 4 people that handle this type of problem to include one supervisor on or about 27 Jan 2019. The last individual cleared one transaction and stated he would need 72 hours to complete the removal of the rest.

I waited at least 96 hours and nothing has been done for the…

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Donald Mock

Jan 30, 2019
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I tried to buy off craigslist in Toledo ohio,and the lady told I would have to go through ebay,she gave me there # and I called them and was told I could only use ebay gift cards,so I purchased I 500 at dollar general and 4 -500 at riteaid in Toledo.

called back and gave them the card codes, and found out it was a scam,called ebay support with in the hour, and reported I gave him the card codes and was told he would stop the cards and investagate , Monday I sent copies of gift cards and receipts, called 2 days later and was told 1 card was cashed I would get a refund on the other 4 cards, this last sunday ebay support said the investigation is over and

no refund,i reported it to Toledo ohio police, and said they would investagate it, if these cards where blocked how come the cards are…

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Vincent Alexander Taglieri

Jan 27, 2019
0

zero stars. hung up on by your customer service team member. an refused to be allowed to speak with a supervisor. very poor attuite only wanted to tell me how it is. your way you have your system set up does not have a question reason to contact e-bay not here.

very hard to get to customer service very long wait for call back. your set up on offers on listing stinks. made 3 offers an canceled 2 because of mistakes an was locked out from making another offer seller changed listing and you would still not let me make offer seller would take.

YOU STINK 5105 Vincent and I am still waiting for a call back over a half hour. what is wrong with you genus's

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John Hartsock

Jan 8, 2019
0

I bought a ego 16 inch 56 volt li-ion cordless chain saw. ITEM 163379897200 $323.00 from e-bay

it was shipped form 8ten19449 (name of the co.) from MI. it was to be a new item unused in and unopen undamaged box. when I received the box had been open and taped up with brown strapping tape it had a label to someone (under the tape) in another state. the box said that there was a 3 year warranty on the battery. On contacting the EGO company after several e-mails that they would not reply to and 2 phone calls . I was told that they would not cover the warranty unless it was bought at HOME DEPOT OR AMAZON EVEN THOUGHT THE BATTERY HAD A DATE of 2017 on the battery. I not sure if any of this is lawful. I do not want the battery in my house if it is defective and don't no what to do with it. I do…

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melvin d mcwhorter

Dec 29, 2018
0

On Dec24, 2018 I ordered 2 pair of Sneaker Magnetic Shoe Buckles Shoelaces Laces No-Tie Closure Casual. The price was $1.69. When I received an email confirming my order, it stated that I ordered 1 pair and the charge was $3.38 for 1 pair. My complaint is that the seller had two different prices at two different areas. I contacted the seller and his reply was that because I ordered black, the price was more. When I clicked on the black color on the ad, the price didn't change. He refused to send an additional pair for the $3.38 that my credit card was charged. This seller should be reprimanded for having an unclear charge.

You may check my accuracy by 1. Google to Ebay. 2. Search for 1 Pair Sneaker Magnetic Shoe Buckles Shoelaces Laces No-Tie Closure Casual . 3. The price is $1.69 for one…

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Marianne Dougherty

Dec 6, 2018
0

I will never use eBay again! RIDICULOUS that with a company as large as yours is no live person to talk!!! I don't care if you are giving stuff away for FREE, I will NEVER use eBay again. The WORST customer service I have ever experienced!! I am willing to pay more in the future, even double, before I ever use eBay again. I regret not following my usual practice of ordering on Amazon, and most certainly will in the future. I went to eBay this last time to save a few dollars. I now see how there was a small saving on the item since the seller fraudulently sent me an item of lesser value. It is very clear to me how Amazon has outperformed you for years.

He KNOWINGLY SENT ME THE WRONG ITEM BECAUSE HE (KNOWINGLY) DID NOT EVEN HAVE THE said ITEM I ORDERED IN STOCK. Admittedly I am not sure if…

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Betty Joe Williamson

Nov 10, 2018
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For four(4) weeks, I have not been able to list with eBay. I did about 10-12 years ago, but want to go back to it.

However, for the past 4 weeks, doing so has been unforgiveable. Every person I have talked to can't get me in because of my passwords not being accepted. True enough, most all have tried to help and the first thing that we all know is that it is YOUR problem as I can get into all other websites.

Instead of admitting they can't fix it, the people they is on the phone keep on trying, keeping me on the phone for sometimes 2 hours. Last week-end one told they he would a have an internet specialist to call me within 10 minutes and get the problem fixed.

You need to find this person as he has never called me. Maybe he got tangled up in the phone wire. Today, Carol, did the same…

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Kris Harris

Oct 22, 2018
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I ordered and paid for a designer shower curtain item #263787679845 on 7/28/18. The item took so long to get to me that I had to keep emailing seller Kartska-0 (kha_chm_fpe1zvg) to inquire the whereabouts of my product. I was assured it would be arriving in a few days as it was held up.

Against my better judgement, I trusted this explanation. I did not receive the item until 8/27/18. The worst thing was it was not what I had ordered! Horrible mess!! i immediately emailed this Kartska-) person and told them what I got. No response from them.

I then contact Ebay complaint department who tells me to mail they will contact the seller and have them send me a return label to return the item. Not even a day later I receive an email from ebay stating the seller WILL NOT send a return label. I was…

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Dale R Henley

Oct 15, 2018
0

over a week ago I had placed a order for a brand new husqvarna chainsaw. 00 which seemed to good to be true, so I called up the next day and cancelled the order. the person I spoke to said it would be 24-48 hrs before I would receive a refund.

3-4 days later nothing so I called again. I also was told same thing by another person it would be 24-48 hrs. before I would receive it. still nothing. Today I called for the 3rd. time im getting really irritated of everyone telling me the same thing.

so the lady I spoke with today tells me it will now be up to 10 days to get my money refunded . It only took you guys a few minutes to take it from my account, so it should only take a few to put it back. This is unacceptable.

I am so pissed off right now thinking about saying the hell with ebay and…

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susan silcock

Sep 1, 2018
0

Received goods badly damaged delivered by UK mail what is the next step Thank you Susan Silcock

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Jerry Davis

Jul 23, 2018
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I ordered a red white and blue totes umbrella 54" from "bizoppman" and when I got it, it was onliy 48" and he told me he only sells 54". I know what I received and it was a 48". I have a black totes 48" now.

the reason I ordered this one is because I wanted a larger umbrella. I would like my money back but I don't want to pay for shipping it back. can you help me.

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Hazel James

Jul 13, 2018
0

62. It came today, I was expecting 1 pack of 3 as it seems to be described, I received only 1 box not 3. I phoned 123 hair and beauty and the girl on the phone said that there is no X 3 on there description, I had it there in front of me but she would not have it.

90 each in the shops. I then put the phone down but told her that I would not be ordering anything from them again. They should have their advertisements worded clearer, but then they wouldn't sell anything would they.

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Amila De Silva

May 20, 2018
0

Dear Sir/ Madam,

Requesting for a REFUND 323243642771 - Samsung Galaxy S8 SM-G950F - 64GB - Unlocked SIM Free

I would like to inform that I have made a transaction on 07th of may 18 via credit card with Paypal The next day ,I received a message from E bay admin ,it was saying “The transaction may be a compromised account” There for I am asking you to REFUND the amount,which I paid 45.89us $ ASAP. Or please guide me the steps how do I get the REFUND. I shall be thankful & appreciated ,if you could response ASAP. Thanks again, Amila de silva (The Buyer) +94776281162 Suranga_silva04@yahoo.com

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Bill Lamere

May 19, 2018
0

" (Or something close to that) My item number for it was 262236160693. Apparently they are woman's socks. But that wasn't mentioned in the listing. And they fit way too tight. My show size is 11. Maybe a little bigger.

Supposedly the socks are for a 10 to 13 shoe size. And from what I found out, a size 10 1/2 in a woman's size is size 9 in mens size. So I guess that explains it. Either that or they were intentionally mislabeled to sell them.

I have already opened the package and threw the packaging away. And wore one pair. Which after the day left an imprint above my ankle from being so tight. It's a good thing I'm not diabetic. Because such people can lose toes or feet due to poor blood circulation to the feet.

I don't want to go through the trouble of shipping them back. Besides, I…

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D.S.D. Abeysiriwardana

May 19, 2018
0

sura1112013 but the ebay admin inform to me that I get cot to hakker and they are not responsible for it. Evan seller did not response any thing up to now. I request you refund my money as soon as possible with kind consideration. Thank you.

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D.S.D. Abeysiriwardana

May 18, 2018
0

sura1112013 but the ebay admin inform to me that I get cot to hakker and they are not responsible for it. Evan seller did not response any thing up to now. I request you refund my money as soon as possible with kind consideration. Thank you

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Shirley Stern

Jan 13, 2018
0

Ebay flagged and claimed I had violated a policy of E-bay! I purchased an item on-line from an E-bay seller in Dec. 2018. I had a terrible problem with this seller as a result of an e-mail I sent them complaining the purchase was Junk! Shortly after a received over a dozen e-mails from the seller harassing me on a daily basis containing foul language, sarcasm, and rudeness for no logical reason! I reported the problem to Ebay in Dec 2017. The e-mails stopped and I assumed the matter was resolved.

January 10th 2018 I received an E-bay e-mail entitled Letter Of Extortion!. I contacted E-bay by phone. (E-bay has outsourced their customer service for several years!!!!!!) I have only a scant idea of exactly why this happened! This relates to the awful incident from Dec 2017. Since the customer…

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Shirley Stern

Jan 13, 2018
0

Ebay flagged and claimed I had violated a policy of E-bay! I purchased an item on-line from an E-bay seller in Dec. 2018. I had a terrible problem with this seller as a result of an e-mail I sent them complaining the purchase was Junk! Shortly after a received over a dozen e-mails from the seller harassing me on a daily basis containing foul language, sarcasm, and rudeness for no logical reason! I reported the problem to Ebay in Dec 2017. The e-mails stopped and I assumed the matter was resolved.

January 10th 2018 I received an E-bay e-mail entitled Letter Of Extortion!. I contacted E-bay by phone. (E-bay has outsourced their customer service for several years!!!!!!) I have only a scant idea of exactly why this happened! This relates to the awful incident from Dec 2017. Since the customer…

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Irv Pearce

Dec 31, 2017
0

My order was a 2nd day delivery, showed up fives days later. My order was for five 6oz packs of sweet potato mix, received only one packet. Called & email requesting a complete order or a return for a refund.

The only answer I got was BS. It's not over a company like WebCortex, Inc. should be shut down.

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anthony coia

Oct 14, 2017
0

vinyyccorp changed ETA dates 3 times. Billed pay pal $15.99 days before shipping. Refused to cancel order (Oct 8th 2017 Kirkland daily) Vinyccorp, dishonest, untrustworthy, hurts E-Bay brand.

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Ed Chalpin

Sep 27, 2017
0

A nasty buyer left negative feedback. I called to resolve the issue and eBay ssid they would remove the feedback in a day or so. They did not. I called again and the new rep said that he would not remove the negative. Why two different stories?

Btw this buyer keeps his feedback private!!!

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Linda Jai

Sep 20, 2017
0

I ordered an item and paid for it right away. A notice popped up on Ebay stating, "You missed out on this item.." A a result I searched and found another seller to buy from. However, I found that the item Ebay said I'd "missed out on" was in my purchase que and my money had been taken.from my banking account. I contacted seller right away to let him know about the notice and that I wanted my money refunded back to me. He ignored me and shipped the item anyway, and blamed the issue on Ebay, who, by the way, do not offer "no real" solution/assistance to help with the matter.

Ebay makes it very difficult to remedy complaints! I want a refund. Also, the seller hurried and sent a notice of "pre-shipment label" to make it seem like it was too late to receive a refund. He had not actually sent…

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ron thompson

Aug 30, 2017
0

I ordered a Swarovski piece on 8/16,it was called the 5th anniversary cake, the piece never arrived

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Dmitry Medvedev

Nov 6, 2016
0

Tried to fill a new item sell page in Google Chrome and it stuck on thinking forever. Switched to MS edge, no freezing, but numerous errors when tried to upload various image (a stupid mandatory requirement): "Some of your photos do not comply with our policy".

Bug in UX - eventually managed to upload a photo, but the red warning message ("Some of your photos do not comply with our policy") remained. Contacted eBay chat support and eventually spent more than an hour resolving this issues.

Think twice before posting an item to sell on eBay.

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Sanjaya kumar mohanty

Nov 3, 2016
0

On the 4th of October 2016 I ordered an iPhone 5 it was received 28 Oct 16 from eBay. Which I received, but I have a problem that the phone is not working. It is a CDMA iPhone which is not use in India that was confirmed by Apple customer care.

Many times I have called eBay support but their response is to sell not help. I want this replaced.

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Yvette Freudiger-Caton

Oct 11, 2016
0

I bought item 291167129241 - 14K white and yellow multi-tone gold box chain from USD 363.95 and paid for through PayPal who I have filed a complaint with PP-005-130-624-467. I received the parcel more than 2 weeks later and the parcel was empty.

I filed a "Process verbal" with the Post Office and they found nothing. I often buy things on eBay and this is the first time I have encountered any problem. Also I have no idea how to file a complaint with eBay - please see Paypal PP-005-130-624-467.

Swiss Post Customs put an Exempt de redevances label on the parcel worth USD 363.95 which is very strange (they always charge). I therefore have to imagine that there was nothing in the parcel.

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Therese Short

Oct 5, 2016
0

I am receiving messages about some purchase and cancellation of purchase, I am under the impression that someone is using my email address with their credit card to do so. Can you rectify this situation please and thank you. This is the message I had receive about a purchase.

A compensation has automatically been started on your account on October 3, 2016. As our freighting partner not proved pickup of your shipment from the seller within the timelines. We are also confirming with FedEx on pickup confirmation, if you have any inquiry about this reimbursement, please contact our Customer Support.

You will be informed via email when refund request is approved. Thank you, eBay Client Help Center.

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Kip Crocker

Sep 22, 2016
0

I ordered 4 tires off eBay on Sept. 8, 2016. Seller and tracking say you have had them since the Sept. 13, 2016. Why do you still have them instead of me? I have called the tracking line 2 times and talked with someone who claimed they get back in touch with me 2 times.

My business is suffering because of this. My next step will a legal one.

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Steve Slater

Sep 22, 2016
0

I was an 'original' user of eBay's website, (back in the late 90's when eBay was half-decent) before the advent of 'outsourcing' and 'automation' ruined it forever. Initially everything was great. I had a 100% positive feedback and dozens & dozens of completed sales.

Unfortunately I had some extremely disappointing experiences with eBay back then (mainly surrounding eBay's lack of support for small-scale sellers - and your tendency to favor the Buyer and the Big-Seller) and because of eBay's lack of support -- out of principle -- decided to leave. Only recently (after hearing from several friends that eBay…

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Tia Williams

Aug 29, 2016
0

Usually, when I make an order, the confirmation occurs, then the some hours later when the shipping is completed I got a notification. Two weeks ago, I didn't hear from the company until day three. They said that my card didn't go through knowing good and well it did.

A lot of these people made me Public Enemy #1 therefore whenever one goes into my account, he sees what other worker wrote on my the "note" link of my account. They messed up an order I met last month too.

I didn't order the bag nor the bra top and they took my $28. How can eBay corporate allow this?

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Kristian Yeager

Jul 10, 2016
0

I purchased an iPad mini on eBay that said it was refurbished and "checked" (what ever that means). It came in the mail earlier than expected (3-4 days) and the screen soon began to glitch. I paid $140 for this iPad I thought had no problems at all except for a minor dent as listed in the buying contingencies.

I was excited to use this iPad for work and all hopes were dashed when the screen began having difficulties. I hope the eBay seller can do some serious explaining for the obvious problem on this iPad mini.

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robert deming

Jun 4, 2016
0

I know after a dozen phone calls & hours of work, on my part, to get a situation resolve with a bad seller, that eBay doesn't really care about me as a frequent buyer of things thru eBay. I have spoken with a least three different people in the eBay customer resolution department concerning a pair of red & white brooks running shoes.

There are countless e-mails concerning this situation. I won't go into the problem again. Should you be interested, & i doubt that you are, you can look into this major issue from my stand point. each time i spoke with one of your people.

I was promised resolution of the obvious problem. Nothing ever happened. I finally sent the shoe back today at my expense. Shame on you eBay. You have shown very poor attention to me as a good customer.

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Christopher Ormondroyd

May 30, 2016
0

This is one of two complaints. I wish to speak directly with an e-bay representative on a matter of importance. Your automated responses are inappropriate for the information I require. I have spent over an hour in a frustrating and failed attempt to discuss an issue with an actual person.

I do not wish to be put in touch with e-bay community; I do not wish to wade through countless multiple automated responses. I wish to speak to a representative of the company. Please contact me or provide me with a direct line (not one where I am kept waiting for ages).

If the above star system went from 0 to 5, my evaluation would be 0.

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