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Facebook

1.0
1,743 complaints

Address

1 Hacker Way, Menlo Park, CA, 94025

Facebook users are experiencing widespread issues with disabled/hacked accounts and inability to recover them due to inadequate customer support that rarely responds. Users are devastated by losing years of memories and photos, while many feel unfairly restricted or banned without clear explanation or recourse for appeal.

Common Issues

45% (257)
disabledhackedlocked
30% (171)
no responseno replycan't contact
15% (86)
memoriespicturesphotos
25% (143)
blockedrestrictedbanned
10% (57)
overchargebillingpayment

Complaints

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Akshaya Ashokan

Apr 30, 2022
0

So I am trying to reset it... through the otp .. But I can't get the otp in my registered mobile number. So I can't login my Facebook

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Angie Uselton

Apr 29, 2022
0

I have been trying to reach Facebook as my son's account has been taken over by a random person. The self help options do not work as he is unable to reset his password. He has emailed support at Facebook and we still have no response.

Meanwhile a random person has access to all of his personal photos and friends on Facebook. He even emailed Facebook a copy of his dl to prove his identity and still no response. Lin Gary. The account was and still should be Alec Uselton.

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Banomali Bagdi

Apr 28, 2022
0

Hello sir my account is disagreed with the decision. and i uploaded my real photo or id card picture and screenshot but don't recover my account. so i request you please sir reopen my account. Because this is my personal facebook account. Thanks Facebook Team

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Pradeep raj

Apr 25, 2022
0

My id has been hacked so the person who hacked he post a nude photo of child and he only report on that I'd and now I can't log in my facebook account please do anything which can recover my id

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Bilal

Apr 22, 2022
0

Please enable my account

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lukie maroo

Apr 20, 2022
0

Locked and blocked from my own account, for signing in on a smart tv, really fucken smart ain't it, to be blocked from my own account of 7 years and then told there is nothing they can do about it, it's fucking pathetic, stick your shit site fair up your asses

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Iolanda

Apr 20, 2022
0

Facebook had unfairly restricted my account for something I have said, despite many times I have seen way worst hate, racist comments and have complain myself about comments with racist content and facebook didn’t shoot them down. As facebook more than one point of view or justice sense?!

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Tonya Azbill

Apr 20, 2022
0

I have had problems with different phones and had to change emails. My account has been disabled. They wanted a profile picture and I went into my files but it didn't let see the picture but it was sent so I don't know what it was.

I have not had any problems before this. I enjoyed Facebook because I could talk with family long distance and now I can't . I am very disappointed in Facebook.

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Byrla Spandana

Apr 19, 2022
0

My name is Spandana I want to delete my facebook account permanently please delete it. Someone is using or managing it. Please delete.

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Gail Sheley

Apr 19, 2022
0

I would like to see posts from my facebook friends. All I get are ads. You have no right to decide what friends I get to hear from.

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Sanni Ayomiposi

Apr 17, 2022
0

My account was locked and after many steps I followed, it has not been unlocked till now. I would be very glad if my account is unlocked for me.

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Sanni Ayomiposi

Apr 17, 2022
0

Locked Account Dear sir/ma Precisely on the 14th of April 2022,I discovered that my account was locked due to suspected activity by unknown persons. I was asked to input my phone number(08100390974) which I did but unfortunately, it was unlocked even after I input the code. I would be very glad if this issue is resolved as soon as possible as this account is vital to my career. I would be looking forward to your positive response. Thanks

Sanni Ayomiposi

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Marc Jones

Apr 14, 2022
0

I commented on a resident evil game page about a Tyrant type monster and suggested the best way to kill itis with fire..which it is and its about a game...you have decided to ban me for 3 days which is completely ridiculous and i want to complain that you are now harassing me

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Laurent mauduit

Apr 13, 2022
0

You are useless. I try so many times to contact Facebook or as call you triple face. Bard me for telling the truth. Go to hell as it is nearly impossible.

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Angel Buchanan

Apr 12, 2022
0

I sold 4 items on marketplace. They tried to say they paid me, marked me paid on all 3. I got nothing!

Finally after an insane fight, they admitted to and paid me for one, after I sent them my receipt for mailing and a screenshot of my attached card account. 61 for the other 2. Ice done the same, sent statement from the whole week and beyond the date they said they paid me, NOTHING!

They keep blowing me off, or they block me a few days, gone on for a month. I didn't just GIVE my things away and donate the money the buyers paid and I didn't receive to fn Facebook! I'm on chemo and this has really upset me!

If you need, I can still screenshot and send the receipt and my bank statement and their bogus payout page.

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Mazi Uche Victor

Apr 11, 2022
0

Something went wrong on my Facebook and I tried to change the password, on the process my account was disabled, may be Facebook thought it was a scam.. but I have disagreed and done all the verification they asked me to, but yet the account is still disabled.

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Gabriel Asuquo

Apr 11, 2022
0

My Facebook account has been tampered with, i can no longer log in using my phone number and my pass word. My phone number is +2348027117652, if there is a way the account can be recovered for me or be erased to avoid been used for fraudulent acts. Thanks.

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Miss jennifer hughes

Apr 10, 2022
0

Im not hapoy at all facebook have gone closed my facebook account down no good reason

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Marla

Apr 10, 2022
0

Had to factory reset my phone. When trying to add Facebook they now require government id to reclaim your account... even with correct login info. I try to add messenger and get "something went wrong". I decided to take a photo of my driver's license and redact all info they do not request and have no need to know, my address, license number and class, my year of birth, expiration and issue dates. These are not necessary...

they expected this and will only accept a direct photo.

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Redskull

Apr 10, 2022
0

Why my account got band? I have not posted any things. I created my facebook account just for gaming. Nothing else.

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Michelle Curry

Apr 9, 2022
0

You guys allowed a post that showed men whipping and beating elephants in a circus training them and one of the elephants fell off of the stool and accidentally trampled one of the trainers. And I made a comment I hope he breaks your bones.

Now I am an animal activist I hate saying posts like these I think it's disgusting but I get restricted from Facebook because of my comment but why isn't the person who posted this or this whole 5-minute video being restricted. I think all you guys need to get a life get real jobs and start going after the real bad people here

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Cath Wheatley-Dodd

Apr 9, 2022
0

On Tuesday I tried to log into facebook on a new device, for that reason I have now been locked out. When I tried to recover the account the following information appeared We've noticed a login from a browser, device or location you don't usually use. We need to confirm that it was you before you can get back on Facebook. Learn more Choose how to confirm that this is your account 2 Complete a few steps to confirm that this is your account 3 Check the login and tell us whether it was you Continue

Unfortunately the continue button does not work. This means that I cannot access the retrieve procedure. In other words, I have been locked out of my account through no fault of my own and can do nothing about it,

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Tapan Malhotra

Apr 8, 2022
0

My Account has been disabled by Facebook for not following a certain set of policies or Community Standards. I want to know what exactly are Community Standards because Facebook never taught users about the same. Facebook feels that I am the one violating the laws and I don't even know about them in real.

My work is getting affected on Facebook due to disabling my account. If there would be any leverage given this time, I can limit on sending friend requests to people because that is only related to my work and nothing else.

I have to work with USA residents as they are my clients and my business for the retail and investment profiles. The Account is definitely disabled due to a misunderstanding because if i send friend requests to users, i never snatched their rights to not accept or…

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Ray Colbert

Apr 8, 2022
0

Facebook intentionally post content to upset you. Are tou republican? It will shove democratic content on your page. Ask to see less? Block? It will post even more in videos and reels and ads. Knowing you ask to see less and have blocked related pages

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Kerri Quebodeaux

Apr 7, 2022
0

I was hacked and they changed my account phone number to theirs. I have a separate page that I have begged to have deleted, but no answer. Now, after providing 3 forms of ID countless emails, etc... they deleted the account that got hacked and left the one I wanted gone months ago.

I can not go through the steps needed as the account is GONE! I have access to the phone # originally used, the email on file when hacked, the email for backup and still nothing! How hard was it to see that all of my log ins/ activity originated in TEXAS and suddenly one morning NIGERIA ?!

I have lost access to that messenger account along with it so all my messages with 3 different family members who have passed away is gone. Literally makes me sick to my stomach. After begging for help, complete disregard.

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syed daniyal zaidi

Apr 7, 2022
0

com) kindly check what problem is it . my id was hacked 23 march. I am complaining lots of time but no one respond me. I need your help immediately. com) . Regard, Syed Daniyal Zaidi

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Nae Roman

Apr 6, 2022
0

Open letters against censorship on Meta Platforms Inc.

Dear Sir, Dear Madam,

I'm asking Meta Platforms Inc. if they still adhere to fundamental human rights in three open letters, as part as a fight against the censorship you are promoting on Facebook and Instagram.

Please read and react to these three open letters, the two first - at the bottom of this message - already posted on my Facebook wall

Thank you!

N.Roman

Third open letter, following FB-AX3OOW2A

You, Mark Zuckerberg, you became a close ally of Stalin, Hitler and Putin. You, Mark Zuckerberg, and all you staff, you became close allies of dictators. You, managers and major shareholders of Meta Platforms, Inc., you became all of you close allies and promoters of war criminals, mass killers, dictators and other breeds of…

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Cheryl Cowan

Apr 5, 2022
0

Fuckin absolute joke if a website, you are not only censoring where unnecessary but bullying their users! Something should be done about the manipulation, bullying and ostracizing that this website is allowed to do on a daily basis!!!

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syed daniiyal zaidi

Apr 5, 2022
0

Hello , My id was hacked someone at 23rd march and change there verification email. Please help me out i am worried .! Please Recover my account as soon. Regard : Syed daniiyal zaidi

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Naima Rahman Orka

Apr 2, 2022
0

I am an influencer public figure in my country, I spent over my own money $200,000++ on facebook boosting till now. The only time i ever expected help from facdbook i got the worst service. I have Sent countless email and got the worst Support, my group was restricted more than 3 months ago and they said it will be lifted on March 1st, then it wasnt...

i emailed again, they said it will be on March 10th, so i kept the group fully archived and paused the entire time posted nothing so they Don't extend saying any default happened, STILL again they changed date and gave March 16th, March 26th, April 2nd!! 5 times changed date, without ANY REASON.

how does punishment sentence extend if offense not repeated?? Till now they did not lift it. From Facebook someone called and said march 16th that…

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Alexis Bako

Apr 2, 2022
0

fr. All my attempts to unlock my account have failed. you must unblock my account immediately otherwise I will file a complaint for abuse of authority. what you are doing is totally illegal and you should pay damages for the lost profit of approximately $4568.

If within 48 hours my account is not restored I am entitled to file a complaint and denounce this abuse through all the other social networks.

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pat yerxa

Mar 31, 2022
0

here i go it said this you cant post right now two prevent any misuse we limit how you can do certain things i never did nothing wrong at all its not right who ever is the owner of face book you are taking two way two far with out a joke people on facebook if you see this we all should throw in a complain about it the way facebook is acting you can't be doing that two people lots of people been on facebook for a long time and

they want two loss any of there picture memories and stuff like i would suguest you all smarted up and losses up a liitle bit i thing there a law for you people that runs facebook as well the end,.

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mike@youwoodenbelieveit.com

Mar 30, 2022
0

I applied to have a commerce account to open a shop on Facebpok and Instagram from my business pages. I was approved for Instagram shopping and I opened a shop on there. Then a few days later I was rejected for Facebook shopping so they took my Instagram shop down.

I spoke to someone at Facebook and was told I could get it reviewed, I just needed to get more followers so I did that and I still got it rejected. Now the eligibility criteria for a commerce account is the same for Instagram and Facebook so I obviously passed the eligibility criteria in order to be approved for Instagram shopping.

Since late last year I asked about getting it reviewed again as I have sold a few items via posting links and tagging my photos with links to my website and I was told that due to bandwidth I'm only…

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Melinda Bloom

Mar 30, 2022
0

February 13 I was blocked off of Facebook by false allegations of child exploitation. These are false claims and the company has not been in contact with me except through the attorney general’s office in Minnesota. I have three accounts and I need these accounts all unlocked so I can go and delete a few of them.

But there’s no help at Facebook but through the attorney general’s office. Please contact me through email or 612-819-5338 thank you

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Carol Lauri

Mar 30, 2022
0

1. Having a ban put on me for trying to post a reputable tv channel reporting on the budget. How can this be thought that some people night find it abusive.? Outrageous behavior from Facebook platform. 2. Posting an article from another post deemed it went against community standards!

Since when does a doctor stating facts go against community standards? Since when is reposting an article is violating community standards? Again outrageous that free speech in censored.

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Heather Fowler

Mar 30, 2022
0

I was suspended without any question when someone reported my comment as promoting violence when it was actually quite the opposite. I was not even given an opportunity to explain myself and the Facebook review committee doesn’t ask for clarification before suspension.

What they have done is unethical and a violation of my rights. You don’t suspend users for violating community standards without giving them the opportunity to defend or clarify their comment. Frankly, I would like to sue for undue trauma, humiliation and stress.

No American company should have the power to violate an American citizen’s rights without a full review of the matter from the reporting party and the accused.

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SHELLEY KREBS

Mar 29, 2022
0

they target people they disagree with, I posted a pic and they sent me a restriction notice I told them I disagreed and they agree it WAS within community standards they took the restrictions off. I posted it AGAIN and I was immediately restricted.

Then I posted a really cute joke not offensive at all just really cute restricted me right away!!! They know I dislike commies and socialist so they go after me. They discriminate! And yet they squawk about fairness and anti bullying.

They are HUGE bully to people they disagree with!

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Twiggy Absinthe-Laiho

Mar 28, 2022
0

Lack of customer support, despite several attempts to rectify a problem with my personal details, I have yet to receive any response and the problem persists to this day.

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Andree Begot

Mar 28, 2022
0

Facebook became ridiculous I got banned for 24 hrs again and restricted for a month because I had a joke with my husband say ......after nearly 7 years you are lucky I didn't strangle u love you boo...... pathetic really they have became judgemental and seem to just want to make peolpes feel like s..t tbh

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PATRICIA W NORMAN

Mar 27, 2022
0

Somehow, an image of a check I sent to someone through the Facebook messaging app got posted to a "story" of mine although I had never posted a "story" on Facebook in my life. The results are horrific, as the image is I've attached show: I am disabled and I will not get my SSDI check in time to pay my rent for April because I had to close my bank account to keep that check from being taking advantage of.

And now it may take months for social security to change the account number to which they send my check (their website says up to 2 months).

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Rose

Mar 27, 2022
0

You restricted my account unfairly

I am Kurdish we celebrate Newroz our new year , at Turkey children's wore our traditional dress, their polis arrested 5 years old children's. That reason I used even Hitler didn't do this Discrimination Why ? You restricted my account, you don't let we can criticise anything, where is the freedom of speech. I want you to take this restriction immediately.

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Iftikhar ahmad

Mar 26, 2022
0

My facebook account disabale my mistake plz open my account old

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Bill McGinnis

Mar 26, 2022
0

You blocked me for calling a homosexual a faggot , a duck sucker and sodomized personas it written in the Bible . Which is an abomination too God and most of mankind… why do you celibate such defiance and disgusting behaviors..

bc you want the money fro everything and anything immoral.. to gods ways and not the worlds ways of living shame on you and your company for not holding to higher standards, giving into immoral ways of living. I will delete my profile as I don’t want to be associated with such an immoral company that yields too immorality…

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Cátia Perpétua

Mar 26, 2022
0

It all started Monday as I recieved an email saying my facebook was being accessed from a different location and later on my password and my email were changed without my knowledge. As I took a couple hours to read my email, by the time I realized it, it was too late and I could no longer access my account. So I've tried following the directions on the Help Section, even sent a copy of my ID to prove that it is indeed my personal facebook. So far so good, as it seems like it’s taken care of.

But soon the nightmare would start. I go he the same email to reset my password, but the link didn’t work. So I’ve tried over and over to get the code sent to my email, but every single time the code either didn’t work, or I had a message saying I’ve used too many codes, or the code was wrong or just…

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Andree Begot

Mar 25, 2022
0

So you restricted me for making a joke with My HUSBAND read the line I SAID "after 7 years together you are lucky I didn't strangle you "as a JOKE for god sake ARE YOU SERIOUS this is ridiculous. Blocking people's for no reasons I fell like I have been punished for having you laugh with my husband .you been the bullies I feel like I can't even have a joke

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Walter Rudnitsky

Mar 25, 2022
0

My account keeps getting suspended for supposedly "inappropriate" posts. I see plenty of posts worst than mine but Facebook does not do anything. Is it because I am Conservative Trump supporter? There is a freedom of speech in this country and I can support whoever I choose.

Facebook is getting really bad with PC crap. You can't silence conservative voices even if your Zuckerberg thinks he is God.

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Krishan Bhardwaj Arya

Mar 25, 2022
0

My Facebook Account not Open I don't know please My Help

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Mary West

Mar 23, 2022
0

Why does Facebook allow the stations to post about shootings and bad things that happened but my post about Jesus get taken down. Jesus is our creator but you all rather let devil run loose then me spreading the true word why

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Sonu Kumar

Mar 23, 2022
0

i have been trying to login since yesterday after i forgot my password and i am not getting any code.. worst app.......

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Tinah

Mar 23, 2022
0

Good morning

Can you someone assist me my account on Facebook it's been blocked I don't where did I press by mistake please advise what my I do Regards Tinah

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