Family Dollar

Hi,Sharon , the cashier at family dollar store number 12481 570 pontiac avenue Cranston rhode island. She accused me of stealing. She told the whole staff store that I stole... What did I steal? Sharon said she didn't know.. i said I because I did not steal, I did not know you can accuse someone with no evidence... because I didn't steal.

Sharon has been very nasty, rude and unprofessional. As a cashe greets and thanks all the way people who come to the store and me as a black American. She did to me no eye contact, no high. No, thank you.

Sharon just puts my receipt on the counter... She asked me, to show her the cash during.

first says she needs to see the cash .. Normally when I do a Cash App transaction, the cashier scans my phone first and then I tell them how much cash I want put…

I have written two complaints with no reply. I have submitted a complaint with the bbb. I experienced extreme racism in your store by a cashier who opened a cleaning product in my bag intentionally. A mistake that happens once believable but four different occasions can't be an accident.

Not only did it leaked into my coach wallet damage my property. I watched her be polite to the customer before me and after me while she barely acknowledged me. You are running a business that's supposed to welcome everyone.

Well I was not welcomed. An then I was dismissed by district Manager Tammy May who wouldn't give me the number to legal or return a single email.

Dealt with a racist cashier who purposely spilled supplies in my bag ruining my property

My husband has worked with your company for over a year now. He until today was never told not to check out family members . The store manager told him this then walked away. My 3 children and I had to wait 30 minutes to be checked out .

This is ridiculous and discrimination towards my family. Josh the manager is horrible to his employees and store. Literally tells them unless they do what he says he will cut there hours. He always leaves early and never works night shift, always switches with someone.

Certain employees can wear or do nothing but if others do they get in trouble.

I would like to make a complaint about a employee located at pine log Rd in lumberton nc 28358 employee name Shirley schrimpsher she is very rude disrespectful cusses at the customers always arguing with coworkers hateful everyday I go in family dollar everyday or every other day to spend money but as long as this employee is working with family dollar I will not step foot back into the store

On 4/3/2025 i went into family dollar about 8:00 am the door was open i came in some young white guy came at me like he was going to throw me out I'm 65 years old so he closed the door and locked the door then a older white man came up then thay opened the door I'm a African American.this young white guy always looks at me with discriminatory looks this store i on west 92 nd ave federal heights co store # is 5457 this guy don't need to be working there with that kind of attitude

The Rushville store is completely trashed and Nasty and there is no way to get through the front door it's a safety problem....U-boats and carts and stock all over the store can't even get a cart through the store...Behind the counter is even nasty and gross....U-boat of stock all over the store it's nasty and huge fire hazard

This store on pine and mingo is never open on time people there and door looked 9 10 even 11 this is ridiculous when hours of operation are clearly posted on the door 8 on weekdays! Not whenever these people want to do it.

This place needs help in the worse way. Get good management in there so store can run right!

I go to the Dollar tree/ Family Dollar in Anita Iowa often. The assistance Mgr named either Connie or Bonnie is very rude to me every time I go in there. I expected to her I can't carry a bad to heavy because of health problems.

She packed my 6 Monsters in 2 bags, refused double bag and 6 Brisk tea's in 2 single bags. Even bag broke when carrying them in the house, I lost all 6 Monsters because my drive was is gravel. I told her this happened and she said it was my fault.

She's always rude when I go in there. I'm very difficult in the store. The freezer hVe never worked and every manager says it's corporate that won't fix then. Thanks for allowing me to give feedback. Sandy's Bartelson,305 Walnut st apt 5 Anita ,Iowa 50020

m. m. there is no business hours on the door. That clearly needs to be written and stated before you walk in the door. If the website says 8:00 that needs to be changed if you do not open till 9:00.

Ur diversy location chicago has been 2x not open in operation hours on time . Today was not open upon checking at 915 Sunday am .

I was in the store on December 26 about 9 or 9:15 I was purchasing toilet paper and paper towels. The line was full if people and the store manager was laughing and joking with the customers. Then she got to Me.

She said you cannot be in the store and I said why she said cuz you were stealing I said no I've never stole nothing out of stuff before she said you can't come in the store Fatima I said my name is not for Fatima my name is Erica Kayden I wish for my ID and the shoulder to her she said well you go by a nickname I said no I don't I never I don't go buy no nickname well it was you that was still nice to know it was nice and

she still accuse me of stealing out of the store and keep calling me Fatima my name is not Fatima is Erica Katie I was so embarrassed all the customers were…

On 12/14/2024 at 11: 07 I was treated disrespectfully by an employee in your Fort Benning Rd. Location. The manager was not able to get this employee under control. This person came out from behind the counter and acted as if she was about to attack me .

She also used a lot of profanity all the while calling me names and words that I dare not repeat. I have never had any issues in any of your locations! Please review the Camara footage as well as your audio to address this matter. Thank you

I went to my local family dollar in Silsbee Texas off of 327 to purchase me toilet paper and dog food.. I was approached rudely by one of your associates and was told that I would have to put my purse in my car!!. WHAT?.

I’m 47 yrs old white female with NO criminal history, how dare her?. Never had I been so embarrassed!. I kindly walked out and went to dollar general.

Ur app SUCKS. I cannot change store location. Coupon bar code did not work at my Family Dollar in Industry Texas. 00.

My complaint is that the Family Dollar on Hazard Ave. in Enfield Ct does not let you use the rest room anymore!!! It's very inconvenient!!! Example: I took my 88 year old mother there and she needed to use the rest room for sure!!!

They said NO Restroom usage,, per management, which is changing weekly!! So I had to leave and never went back. Same with my 3 year old grandson another time no restroom!!! There should be no Family in the name of that store!!!

And there was no Sorry" either!! From an unhappy customer in Enfield, Ct

Manager on Duty very rude and used profanity language around my 3 and 8 year old kids…. Didn’t want to help me find items…. She wanted to fight me caused I asked her for help… I got her name….. Shaundra Wright… She needs to be fired….

Cause other costumers were in the store also…. 4747 Clinton blvd. Jackson Mississippi….. Lord help me…

The family dollar/dollar tree store on Arch street little Rock Ar 72206 needs new management.!!! The team at this location is racist. Very rude and swears in front of customers. I witnessed the management berating employees. And I have been a loyal customer at this location for 10 years.

I am Disabled and these people has made me not want to shop there ever again! This is sad because this location used to be my favorite store. Please get some professional management at this location so I can continue to shop at my favorite store.

It is sad when you go to shop and the management makes you uncomfortable.. please rectify this issue.

Made a purchase 3 weeks ago, and two weeks ago at the same family dollar store. Was told at the time of my second purchase, two weeks ago, that the store would be closing and a dollar tree would take its place sometime in October not sure when, probably mid to end of October.

This was started by the cashier. Yesterday I visited the store to make a return, and saw the store sign that said closing and everything was 30% off. Told the cashier I had a return and sure said no returns, all sales are final.

I said no, I made my purchase prior to this and I had my receipts and the manager told me quite rudely that they will not do a return regardless of when the purchase was made. Again I said no that's not the policy on my receipt and she said her boss Sue said returns are not being made.

What…

I went to a Family Dollar on Edgewood Ave. Gene did u just curse me? Gene I'm the customer I can't talk to me like that and he saidshe knows how I am talking about the young lady Kash and I told him that was unprofessional to talk to me like that I told him that she is learning and

sooner or later she is not gonna have to call on him for help for him to do the exact thing or worse dealing with people and their feelings he doesn't know if the way he spoke to me in that store I could have been on the verge of suicide I could have been and dealing with rudeness from someone who supposed to assist u and not loud talk u and use profanity towards a customer who went in there very happy getting my kitten's and

cats 32 pound of food and a lot of Nine lives cat food in the cans but I don't ever…

There's an older gentleman that works there and every time I go into the store, and go to check out my items, he makes snarky comments: "oh here again" "you shop here a lot" "oh buying more clothing I see, maybe if that's what you like I guess, I wouldn't buy it". He is so judgemental.

Our store is like the only store besides the grocery store ( which is highly expensive) that you can get any items or stuff cheaper. He makes it so uncomfortable to shop there, and every time I see him working, I walk out leaving my stuff.

I work at the family Dollar on keithville on colquitt road and the assistant manager manager whatever you want to call her Jamie Newman was up there drunk and I called her out on it asking her if she was okay did she need to take a break to sober up and she cussed me out and told me I was fired so now I have no job and she has a job but she's always up there drunk

m. and one of the girls said she was a manager so I don't know but I would say it for as much money and food stamps that I do spend in that store it's crazy to be talked to and

humiliated in front of other people like that and I haven't been ugly like that in years but I did say some curious words as I was going out the door is they were making fun of me and stuff and it was just awful and I would love it if you got back to me because I will go talk to a lawyer because I know it's on camera and

they can see it all these women were the nastiest women I've ever seen in my life thank you for hearing me and that is detailed as I can get and if you need anything else call me at 904-728-9369 my name is Becky Bannister that I go there at least nine times a week and it's crazy to be treated like…

The worker at the West railroad store are unprofessional and rude the fat black fake hair wearing BITCH working tonight gonna get her self hurt. When my sale was complete I was looking for my receipt, the bitch gonna say on it's out of receipt paper.

I said to her you can put some in I need my receipt the BITCH got mad and we had words. All of the workers in that store is rude and disrespectful not helpful, and always outside smoking weed. I'm gonna start sending the police there when I see and smell them Bitches out there while us customers waiting.

I went to my local family dollar store and got two bags of chips and four small pouches of dog food and put in a basket and went to find butter but the store was out of stock so I put everything i had and put it back on the shelf and walk out and then the manager comes out and takes a picture of my car tag and

threatens me with jail if I didn’t show her where I put the stuff down at I explained to her I couldn’t find everything I needed so I put everything back on the shelf and I did show her where I placed the stuff at and she’s like ok but never apologized .

Her name is Lois at family dollar 61 south Vicksburg,Ms. I want this woman fired or at least apologize. I need to speak to the district manager asap. Please have them call me at +16015012430 thanks

I don’t have a complaint but a compliment. I went to Family Dollar in Brusly.Louisiana today and when I walked in I was shocked how clean and orderly everything was. For the past few years all the ones I have frequented has so many boxes,clothes and garbage on the aisles you can’t get to the shelves. The workers are talking on their phones while being checked out or they are hiding behind the boxes in aisles on phones. The cashier at the Brusly location was very polite and alert since she was distracted by her phone.

Well, I guess this is a compliment and complaint…of neighboring stores.

It is to my recent visit on a Sunday that I was not able to purchase alcohol before 12 o'clock...it is a state law that on Sunday you can purchase alcohol after 10 o'clock why is this establishment and different than the many others here in NORTH Carolina

My complaint is for the store location 757 w Broadway council bluffs iowa. I am a frequent shopper at this Family Dollar. I would say I shop there at least 3 or 4 times a week. It's been going on for a couple of months now and I have just been tolerating it, but now it's just gotten to the point of just making me feel uncomfortable and starting to upset me to the point I will choose to either go without or walk to another store to get what I need, because I don't deserve to get treated like this and cry when I leave the store. But it's the closest place to my house. I have to walk because after my husband and 2 kids were kill in a car accident. I don't drive anymore. I would just love to be able to feel comfortable when I do my shopping.

It started when I called out one of the suppose to…

Please call me for a more detailed complaint.....Greenwood SC family dollar location south main nasty employees who need to be retrained or fired. I would rather go to the competition opposed to dealing with congested employees who are full of everything except whats needed to properly run a store

I was in your store in Monroeville Alabama store number13507. Where your manager insulted me with her screaming and shouting threatening me with fighting words..embarrassing also without any respect for her elder or the others inside the store.Only because I asked for change of twenty so I could give two of my students five to spend in the store..she became violent and very scary...saying, " it was her store get out before, I call the police "

I was at family Dollar and money tree on East Sahara on a Friday 29th I purchased or it may have been Thursday the 28th I purchased two fortnite cards at 1995 a piece I never got the cards the gentleman never put the receipt inside my bag it was very busy in there he was the only character I called everybody knows that I had brought them I go there many times a day and I cannot get anyone to reimburse me for these the ladies have tried and tried and tried that nobody ever called her back on the cards they put the instead of putting them in a safe someone put them back on the rack I need my money back and

no corporate office nor any store office answers their phones I think that is very poor customer service

I bought the wrong kind of charger for my tablet. Came to return it and was told that no returns are able to be processed on the entire district due to one store closing. Doesn’t even make any sense to me

1014 5th St unit 1 struthers Ohio 44471 .... Pulled up there at 859 am to load cash onto my cash app in a extremely emergency hurry due to my son being shot n on life support the lady proceeded to come to the door at now time being 9:00 am and

says we don't open until 9:00 am n locks the door walks away and left me in rain then she did not come back to unlock the door until 9:04 !!!!! Ignorance unprofessional and just made my much needed store stop take that much longer to get to my 16 year old son who's literally on his death bed !!!

I want a response to this complaint ASAP and some type of action taken for her ignorance and non concern or even attempted acknowledgment of any thing but her own timing on when she felt as it was time to do her job. 3308094447 ...

I'm a regular customer I spent over hundreds of dollars at this family Dollar when I go return something this young lady I was working that night with her manager was right next to her and it was a big line she was like oh this lady come here all the time to return stuff this will be your last day and the manager did not say anything and

she was just the cashier she was very real disrespectful the day before that before I go return the stuff I even gave her a tip and if I'm aware employees at family Dollars do not supposed to take tip I mentioned that the day of the incident and the manager still didn't tell her anything I was treated very disrespectful I was racially profiled and my husband was there with me

The Family Dollar on SW Capitol Ave in Battle Creek have made their carts so that they cannot go outside. We are old and disabled so after filling our cart and checking out we realized we were going to have to have help getting out.

The checker was no help. Said we are tired of having our carts stolen after I asked why do you do this to customers. The lady behind us helped us out and got the bags into our car. If you approve of this treatment of your customers not being able to get their purchases to their car then maybe you should hire another person to bag and take purchases to the car.

But I am sure you could care less since you would have approved it in the first place. I will never go into that store again and hope word of mouth works because I am telling everyone on Facebook and…

I was accused of shoplifting I was frisked by an officer twice and I was still refused service as a matter of fact I was met at the entrance of the store and embarrassed by being told in front of my peers that I wasn't allowed in the store.

My complaint is that I went into the family dollar in dead city and the cashier did not give me a receipt when I get home and realize she forgot to give me a bag of my stuff I called up there the manager answered the phone and said yes they have my bag I said can I please come and get it with an attitude she said no ma’am you can come and get it tomorrow we’re about to close well as I go to tell her could you please take my name so

I have no problem getting it she rudely hangs up in my face then I called right back and she does not answer the phone this is not the first time that this lady has done this to me she is the manager night manager at the family Dollar in Dade city Florida and I really believe that the way she treats people is not correct and it is not Right and I think…

The Am manager with rabbit teeth dark skinned bad customer service skills doesn’t value paying customers rude lazy unprofessional told me I’m not allowed to shop in store I shop at least 3x a day she calls people names won’t allow me in store because I spoke about her attitude and customer service skills it’s not her store I don’t steal I pay for everything I buy but because I speak upon her service she doesn’t allow me a Paying longtime customer the manager in black hoodie when I tried to see her name tag she hid it and

security pushed door on my hand and caused me to drop and loose my debt card

I've been shopping at the Family Dollar store # 12504 for over 2 yrs, up til now myself,family and friends have tolerated the sour attitude of the manager there. Today I simply asked a question about the price of an item on my receipt and her response was a very curt I don't know and mumbled something else under her breath.

I'm in the store often and she Never smiles or rarely greets anyone. Se acts like she just hates being there. I avoid shopping if I know she's working and that's pretty sad. I don't like to say negative things about people but her attitude needs to change towards your customers.

Thank you for your time

I was overcharged for 1 item 4 times and just wanted my money back or purchase something else in the store and the girl in the phone said I had to come back the same day because the girl that helped me would not be there. I told I was not, I asked for a manager and then she told me the manager was going to be gone for a week.

This is ridiculous and bad customer service I will complain on YouTube which is the reason I even came to the store because of an influencer that buys things from your store.

There was some products which was lotion wasn’t out of date or anything an I brought it up to the check out an they refuse to sell it to me an there was plenty on the shelf no reason or anything is that right for them to do

Store # 11612 on sugar Creek Charlotte n.c it is very hot in the store some of the candy is melted and bread is moldy I spoke with a manager about the heat they said they have no control over it no on wants to shop in a store were its 90 degrees the are should be on and people should have a confrontable shopping experience I been wanting to speak with the general manager Chris she's never there your gonna lose a lot of customers like this.

m I went to Family Dollar at 1280 Broad St Providence RI needing to buy dish sponges . 95 . 50 . He told he does not deal with the merchandise so he does not know. I asked if there was a manager around and he rings a bell like a bell in a hotel room .

After he dealt with a customer who needed cash back who which the cashier told her that they do not give cash back in the morning which is crazy to me there were no signs posted stating so . The manager then started to storm back to his office , so I said excuse me sir and shut the door behind .

I asked the cashier if you could get him back because I need to check the price for me, and he told me that manager is busy. I mean he is too busy to help a customer shopping in his store .

I think both the cashier and especially the store manager…

The employees are arguing and ignoring customers! Noone acknowledged any customers. The cashier was clearly aggravated to be there! Didn't say hello or any greeting.. very rude!! And the place is filthy! Uboats all over the store unattended. Clearly a safety issue when you have to move them to get what you want.

I went to the store today, March 02, 2024, the one in Reading, PA on W Douglass St, and was informed by a very rude female worker that I was "not allowed" to go back into the store. All I did was roam around the store in search of something, as she ate chips while "working" (which Im sure she actually stole from the job) and then I asked her a question about where could I find the beads that I previously did not find.

I check the area she told me to go to and did not find what I was looking for, so I leave (as a normal person does). She then goes outside after I already left and yells that I am not allowed ever again to enter.

I can understand if you think I stole, but there are security measures put in place for that and quite frankly I would be way more comfortable being told that I…

Was kicked out of line because I asked him what time they close , and mistreated and cussed that , store on Lyons avenue Houston Texas 77020 , they lock the doors where customers were still in fire hazard

I am a terminal stage four cancer patient and I was at your store on Haines Ave in Rapid City Sd and there was no employee to be seen one was playing like a little kid in one of the isles and the other was in the bathroom I have medication for nausea and I do believe my total was close to $50 anyways after waiting on the employee I had all my stuff at the register and

guess what because I inconvenients them they rang everyone else up but me even though I was first in line they made me wait and took intoxicated ppl buying a three dollar beer. I know it’s illegal to sell to someone who’s already drunk the cashiers name was Pete and I want a apology this is how you allow your employees to treat terminally Ill ppl like shit make them stand while they ring everyone else up I will not return to…

Store #8685 in Albuquerque NM Manager Crystal is very unprofessional, and needs Manager training! There was a discrepancy in the price of an item I was going to purchase. The box on the shelf was put in the wrong area.

So it was not the right price. I showed her. Even after I was willing to pay the right price she told me to just go to the family dollar down the street! She refused to give me her name and corporate number.

I had to advertise 5 times! She finally gave it to me a guy from the back approached me wanting to fight! I asked if he worked there. He said maybe & maybe not! I then left the store this incident happened at approximatly4:20pm on 02/22/2024 the family Dollar on Sage and 98th Street in Alb NM.

Her behavior was unprofessional and unacceptable. I will never go to that…

I go to family dollar a lot . Today the experience wasn’t good. I came inside to shop and the radio was on, playing rap music with profanity . A woman there was busy stocking and she had the music on.

Every time I go there music is on very high . We can’t even maneuver to shop because there is always something blocking it, like boxes, or huge dolly’s in the way. When I tried to go to the next isle, there was two girls and two guys (workers) chatting and I’m trying to go pass them and instead of them moving, they continued their chat.

Customer service is very awful. I have grandkids that comes with me to family dollar and the use of this music shouldn’t be in the ears of a child, especially profanity music. There is no way to shop because there is always something in the way. One short…

Wilmington, VT. No bell to ring. No employees in store when I went in to cash out… poster on monitor saying to “yell for an employee”