Family Dollar

I bought a bad product at my Family Dollar store today in Thomaston Georgia area code 30286 I went to take it back to the store because it was some sunflower seed and it taste old bad &rank bad rank like kerosene and I had open it and they said if it been open they can't give my money back I had my receipt and

I don't understand how do I know that it's bad if I don't open them it wasn't but a dollar 25 but I want this sunflower seeds too make me some trail mix but I couldn't not eat them they tasted so bad.

then they told me the expiration date is not bad I don't care about that I know they tasted bad and I just wanted my money back because it wasn't any good they told me that I couldn't get my money back and I said well I just get some peanuts I thought about I'll mix them in my Trail…

Very dissatisfied that your store in St. Ann, MO located at 10455 St. Charles Rock road closed before 9:37 instead of at 10pm as posted on their doors. I thought the purpose of opening later and closing later than othe stores was for customer convenience, not employee convenience.

Another customer tried the doors again at 9:45.

Hello I have been a customer of the family dollar store in metter Georgia for a very long time. That is the only store I go into.. but as of today I will no longer be spending my money in that store..

the employees and management in that store is awful. They don't don't how to talk to the customers. They are always on there phones. Can't ask a question without getting a response from them.. I think someone needs to check in on that store.

I was charged twice on my EBT card when i went in with my receipt to notify the manger I asked for the manger they called her up I let her know what had happened she was behind the counter i couldn't see her face and she literally said nothing this is the second time this has happened the first time was 11 dollars this time it was 51 dollars so I just told her that I would be willing to get the same items on my receipt she still said nothing, so

said I would go back and talk to sumone else, so it took over a week to catch up to the manger he is not ever there any more since he was moved up to manger position when I finally spoke to him I just left remembering my issue it was closing time so I called the family dollar real quick explained the situation and he said go meet him the next day…

Hi I live in Pelion Sc 29123 is the zip code not sure if the store number and would like to make a Complaint.. when I first moved to Pelion a year ago never had any issues staff was very friendly but here the last 6 months the store is closed everyday before 6 pm they have closed at 12 and

so on they always have a note saying system is down there has never been an issue before .. And they said they are unstained I know alot of people who have applied there and were told they weren't hiring when clearly they have no one able to keep the store open .

This has been a topic of discussion on a local Facebook page . We live in a small town and I've always loved going to this store also the 2 ladies I've seen recently especially the Manger is very rude never friendly.

We would like to have our…

The store manager Katrina Branton at store number 5560. I was in your store to purchase Mr. Clean cleaning products. 50. I told her as well as 3 employees. She was very rude in unprofessional. I've had this issue with her before.

I've had this issue at other stores.

However, they check the shelf see I am right and have a manger change the price because the item is not raining up correctly. But Manager Katrina Branton argued with me. Seen the ticket on the shelf and refused rudely.

I am a customer who spends money in family dollar frequently. The way she treated me us sad. She should not be a manger. She has bad and rude customer service.

75. when I get up to the cash register it's over $8 and I asked the sales clerk why is it that much. She told me that they were going through a price change. I then showed her the price that said 675 and she said she would have to talk to her manager.

After clerk talks to manager I was informed that I would have to pay the $8 or I could get a refund. When I asked to get a refund sales clerk inform me that manager would get it for me after she got through with the truck.

I find that this is not good sales and that I should have been charged the price that was shown on the tag that was right underneath the product. It would have been nice after manager would have come out herself and explain to me what was going on instead of sending the clerk back out and for me that I had to pay that.

I…

On 03-27-23 at about 7pm, I had went to the family dollar on Ramsey street in the city of Banning, CA 92220. I went there to reload my netspend card. And was told that they wouldn't reload my card because I had 2 one hundred dollar bills that were the older ones ?

It's still legal tender even if it's older bills. Money is money. But the worker had gotten smart mouth with me and told me to take my business somewhere else cause I had asked why she wouldn't take it. She said they would take it only if they were the newer bills ?

Her name was, Geri a black woman. Then stores wonder why they go out of business? It's because of employees like these that drive away customers like me. Sincerely, Rudy Gasca (909)246-8930 Feel free to contact me

Your Big Rapids, MI store employees show very little professionalism in their work , especially store manager eating why'll waiting on customers and have also caught them standing with the front door open and smoking. There's boxes everywhere and stuff on shelves.just piled high. Apparently it doesn't bother you at all because I know other people in BR have complained.

Dear family dollar home office hello I am concerned citizen . I live in owensboro ky. You have family dollar business located at 18th street and Triplett street in owensboro ky. In last year or so the city of owensboro ky remodeled the area where your family dollar business is located.

But there could not remodel your family dollar store because they said remodeling to store had be done by corporate. Office. It looks so terrible awful shabby trashy old run down it has not been remodel in years and years.

You need to remodel your family dollar building give it face lift. The whole mini mall looks really good except for your family dollar business please remodel it to make that area look better we all shop there very sad disappointing.

Yo see it look so awful compare to rest of area.…

My granddaughter and I was inside Family Dollar store located on Lee Avenue in Sanford NC when an employee conversing with another employee began cussing loudly saying a lot of inappropriate cussed words. I couldn't believe what my ears was hearing.

The employee she was talking to went towards the back and she yelled to the employee "don't bring that shit out here I am getting ready to leave". She cussed even more not caring there were customers inside the store.

I am very upset that me being a senior and my 11 year old granddaughter was exposed to this. She needs to be "FIRED "!!!

Hi I was at family Dollar store at Cleveland Ohio the store number is 05778-9302 Miles avenue Cleveland Ohio 44105 I bought something 22 items I return the items in and I was arguing one of the employees because he told me to be in line so I got in line and he said oh just wait a minute you got 10 people behind me and

I said no because I'm already in line and he was being so rude disrespectful to a customer has MRDD disabled psych meds and he was rude as f*** so here's my complaint he was bad influence to me and other customers was in line after 10 people and please give me a call back my number is 440 538-9074 thank you

The clerk named Jeremy in Family Dollar at Las Animas Colorado continually asks me if I want to buy their promotional candy after I tell him " No, thank you." He asks again, saying it's only a dollar, won't you help me win the contest? I don't think this is store policy and I actually feel harassed because I told him politely I am not interested.

Rudest unhelpful staff I ever encountered, store #3852 Fort worth Tx.

U need to fire them hoes tryna fight everyone and kicking people out for no fucking reason there all druggies that smoke meth out back 780 n nova road ormond beach

The Assistant Manage at the Columbia, Kentucky store Kaelyn Fritz fraudently used my EBT card on mumberlus occasions between October 19 and November 14, 2023. Totaling over $500. I have called the store several times to speak with a manager however she always answers the phone and hangs up.

I’ve called the corporate headquarters number and left numerous voicemails, however no one has returned my call. I’m not sure about the drug policy, but she can also be seen on snap chat smoking marijuana. I want this took care of immediately!

My ex General Manager, Dara Wood at store 5442, is very rude and disrespectful. I got fired and tried to file unemployment. She lied to them and said I did theif, which is false. I would like to talk to someone because she is not running the store properly and I have a lot to say about it.

I only been there a year and at least 5 people quit because of her. Can u please tell me what you can I do to stop her. The way she do things isn't right and I'm about to take legal action. Thanks

Going into the store the manager was very rude to my daughter. My daughter hates wearing shoes and always has went in without shoes. The manager was outside smoking a few feet from the door talking when she started yelling you have to have shoes to go in over and over at my daughter and won’t let her go in with me, and then huffed and rolled her eyes at us.

She had to sit in the car by herself. I know it’s perfectly legal to go into a store without shoes so I was wondering why we were treated like this. It was very unprofessional and unpleasant to deal with at a store that we shops at all the time.

Everything I go to the store it's Alway it always says I do not have enough but I have I use a card a avid card and I have alert on my phone the alert comes back saying it had taken it out of my account but he speaks me down that it did not take or it took partial like 50 cents or 60 cents something like that my alert tells me that family Dollar has taken the money out of my account and

he gets mad talking about it will come back on my account which I have been through this three times with him at different times and it never comes back on my account it only happens when he's up there and no one else I do not know the gentleman name but it's a bald headed Caucasian having sex guy the family Dollar is located in Lynchburg Virginia on Federal Street and

I'm tired of it happening and I'm…

Worst customer service store manager said they didn’t have something and she knows her store but you can see the product in back room and refused to get it so I could buy what I needed

Was assaulted by one of your employees

as the cashier was canceling my items she was complaining and using profanity while canceling my items. when i asked to speak to a supervisor/manager another employee said she was the manager and pretended not to hear anything that had just happened.

they were more worried about their phones then actually attending to the customer. i purchased a lunchable for my grandson and when we got home it was full of mold and when i returned to the store to return it they didnt even say anything they just trew it away and gave me my money back.

To whom it may concern. I filed a complaint on 3-16-2023

I am filing a complaint on your Supervisor at Family Dollar on Evergreen and Plymouth. I was treated poorly and cursed out by your employee, who claims that she was the Supervisor. I asked for the manager and was told: Bitch get the fuck out of here, why are you still talking to me is what the employee said to me. She would not tell me her name, she kept calling me bitches and more bitches and tried to come from behind the counter and fight with my Muslim sister. I have never been treated like this ever in any store, or talked to. I will be contacting the CEO of Family dollar Monday Morning. Nobody has tried to contact me about this matter. Nobody should ever work for your company with this kind of attitude. I hate to take my…

The store manager in Kingston Oklahoma has singled me out. Im a disabled native American and she has taken upon herself and several employees to hound me about a double amputee 84 year old neighbor who moved in with me because his family was trying to put him in a nursing home and

take his medicaid from him so they could collect his social security checks. 60 and she had to pay for it. Then she walked with me down the isles pumping for information about living situation and his health, does he get out much.

just things that none of her business i just want to shop and get out. Then her employees starting treating me so bad i never understood why. THEN when joe when to the store she had her employee push him all the way to my house !!

he kept telling him to stop but he wouldnt he kept…

My daughter applied for a job at Family Dollar Store 5109 address 4840 South Freeway Fort Worth,TX 76115 and when she went to the store to check on her application she was told that they are not hiring anymore black people. These is unacceptable and something needs to be done about it

The Family Dollar Store on Hwy 259 in Kilgore Texas never has a person manning the register! They have bell to ring to let them know that you need assistance! Today the lady working was yelling that she’s here very loudly and rudely!

No costumer service at all!

Rude associate and not honoring the 3 sale tabs on the products below.. 2 for $7.00 comes up full price at register..associate said PEOPLE DO MAKE MISTAKES when he wouldn’t honor the sale…. Thanks

The employees need to be trained on how to scan the phones they are selling. They cannot be used because they are not activated at the register.

Your store in Pittsfield MA located on North Street, is trash. It’s always dirty they open late and close early, Some days they just plain don’t open at all, Only have one working Register, Some days 4 last week. You can only use cash.

No snap benefits or debit cards. They have an ostentatiously high turnover employee rateIf you’re going to let the store go to hell just close it and let the town open a second Dollar General. They’re cleaner anyways

I was in the store on Hastings Way, Eau Claire Wisconsin. One of the workers was very rude and was swearing at me. All I had done was ask a question to find something. Her name is Jennifer and I was informed that she was the manager.

I went in to the the store today it smells so strong of weed I said something about it to a female employee she just laughed about it my. Cell number is 937 591-1271

Store #00457 in Williston FL mgmt staff very disrespectful, and if I could give no stars I would.

I stopped at family dollar in New Richmond ohio and asked if I could reload a green dot card. The cashier huffed and rolled her eyes and was extremely rude. To the point where I commented 'wow' which made her worse.

The manager was standing right next to her and said nothing. 00 on Tuesday March 21st. I will not go back in this store, I've been coming here for years but I will go somewhere else for now on. I cannot believe they are allowed to treat anyone that way.

I don't believe I've ever been treated this way before.

I have had multiple problems with pricing in the store. Almost every occasion items at checkout do not match the price on the shelf. The cashier today says they cannot change prices and was told not to override items, did not attempt to see if the item was in the correct place to prevent further confusion.

I have gotten home and looked at receipts and realize multiple items did not ring properly. Yes, this may happen sometime, but almost every time this happens. The service I received today did not reflect friendly appreciation that customers should receive.

Disgusting staff at the Rushford MN store. Standing at front door smoking and swearing. Swearing continued inside the store with a girl said she has her phone set to vibrate to her pussy. We left without buying anything. Disgusting

I was in your location at 1625 W. Mount Hope, Lansing MI, this morning around 10:00, on 3/21/2023. I went in looking for packing tape because I’m moving. I was in there approximately 5 minutes, looking for the isle with the packing tape. While I was searching.

I was texting with my spouse at home, to see if they needed anything else, and when I found the tape, if it was the correct tape, because I wasn’t making another trip back. Your employee was emptying boxes of product.

She was a tall, African-American, always pleasant and telling people to have a blessed day. I know this, because I shop this location frequently because it’s convenient. , and not sure who she was speaking with, I didn’t answer. Moments later, she appears at the end of the isle, and in an unfriendly tone, again asks…

The family dollar where I was at in Texarkana location the manager at the store had no people skills at all and doesn't knows how to treat people right on the e 9th street It was an awful experience

I would have liked to speak with someone over the phone … I have a complaint , I come to your place of business a lot . My sister and I pulled up to the store (Family Dollar Store) in Marshall TX.

per usual and parked . Upon pulling up there were 3 workers one being the manager (Christy Little) I got out the car while my sister sat in the car and waited for me , but , before I could close the door Christy Little the store manager for your company yelled so loudly it drew so much attention she said “Marvin J “ get your MF Ass back in that damn car and

get off my property “ I was taken back I just stood there embarrassed . One of the workers also named Christy looked shocked as did my sister said to Mrs Little that is NOT MARVIN J THATS ROBERT .

My sister asked her who was she speaking to…

Was refused service by acting manager Brianna on 3/18/23. She appeared to be under the influence.

I'm 70 years old I went to family dollar in Wilson Mills yesterday to get some shopping bags and I had two surgery on my arm I told the girl that was running the cashier I need a bag she told me that I could get them I ask her how she told me I could get them just like she could do I said ok smarties she call me s a old grandma people's was line up in a long line she would help the black girl she need to go work somewhere else because she don't know how to talk to people and

she got a mess attitude I'm calling the head quarter

Family Dollar #9106 2051 Austell Road Sw Marietta, GA 30008-4140

Was refused service on 3/18/23. The store employee at the register was person named Briana. Stated I threw something at her? She wanted me to watch a video with her on her phone and then was refused service again. Brianna had the responsiblity of store ops that morning.

I also noticed a slurring in this persons voice (Brianna) like she might have been under the influence. I went ahead and left.

This store consistently opens late, under staffed with rude employees along with a homeless camp to the side of the building. I have seen homeless people behind the register at that location at various times. The store is filthy and stock is left in the aisles while employees party with their friends. It has become a terrible…

I Was refused service for literally absolutely no reason. Witnesses (Other customers) were also confused. I am embarrassed when I have never seen it met this lady in my life. I Couldn’t get through to corporate and I Called the police Sunday 3/19/2023 right before 7pm emery, warrensville OH location .

The lady name was sherron (don’t know if I spelled it correctly) her name was given by another employee named “Angie” who was helpful was she came to the front and seen me crying. My name is Brittany Hall. com I don’t not plan on spending my money at family dollar again until this situation is resolved in a professional manner.

I came to Family Dollar on March 18th 2023 at approximately 2:00 there was a sign on the door that stated they would be closed for 30 minutes. I'll call to ask how much longer they would be closed after I had waited a lot of time and the lady said that they will be closed for about..

the Ellipsis means that that's when she hung up the phone in my face. She did come to the door when another customer came up and said that it would be 5 minutes more.

However it's been 20 minutes more and she's still has not opened the door to the store. There is also a young man that's tall and thin build with dreads walking around the store as well. This is at 3701 Gulfway Drive in Port Arthur Texas.

A continent problem with employee attitude and behavior. I took a picture of the sign that was…

On Sunday March 19,2923 I went to the store in Ashley Pa. To return 2 items I purchased with cash,that were the wrong size The clerk told me I could not receive a refund only $10 and a $15 gift card I had a cash receipt She told me that is company policy and when I looked it up it was a lie the perso needs to be fired As well as her co worker who threatened me he said take it up with the mgr in the morning.

I went to the Family Dollar on Waverly Road, Huntington, WV & the store was closed because they were unloading a truck & I walk with a cane & it is hard to get in & out of my van

As I was pulling in the parking lot for the family dollar on Harford Ave. (Not Harford Rd) I went to walk in the store and I saw an employee smoking in her car(grey Acura). It smelled like a heavy scent of Marijuana...

That is such an unprofessional look for the establishment..

There were plastic containers on the end cap that said 1.00. The manager told me that's the wrong price and there's nothing she could do about it.

I always clip the coupons, but when I get to the register, they said it is only available in Saturdays but the coupon does not say that. False advertising. The coupons need to specify for Saturday use only.

NEED TO REVIEW AND BE MORE SPECIFIC WITH ITEMS A CUSTOMER CAN RETURN OR EXCHANGE. I bought some clothing after reviewing the information on the stores web page in case the items I bought did not fit, since there are no fitting rooms. change it.

I responded with ok great, but then as I was getting the other things I needed a little more, the cashier said to me that I could only exchange for the same item. I had my receipt and all tags were still on the item, needless to say I was very disappointed since your companies return policy says nothing about any sort of clothing.

Said item I bought was a 2 pack of sports bra for $10. And cashier kept my receipt.

I just moved to this neighborhood and the manager at the store near me is rude and condescending. My 18 year old granddaughter tried to buy milk and a few other things and was refused service because she did not have a ID. This is ridiculous.

She said my grandchildren were known shoplifters and we just moved here. They have hardly been in the store because she will not sale to them every time they go because they are not 18. This is America and you don't need to be 18 to buy food.

She obviously had a shoplifting issue before we moved here. Some body needs to reign in this manager or I will be reporting her to the better business bureau and who ever else I can find. OK. My phone number is 918-565-2197.