Family Dollar

The cashier at your store3349 N 19th ave Phoenix az 85015 on this past Sunday checked my husband and I out I spenk 27.00$in that store every Sunday for laundry supp. She was very rude to us I asked her if she was ok and she got even rude worse customer ser ever no happy customers while she works there .she needs to be retrained in courteous customer service

Store #7155 265 upperfalls ive experince bad customer service on sunday febuary 19 at 430 the short spanish girl that had a black shirt on told me to go suck dick

Im complaining in a manager at the bonifay fl store her name is Danielle Finch and she was very very ugly towards me when I visited the store on Feb. 15 2023... So there was an incident where her daughter gave my son a playstation and come to find out the girl stole it and gave it away and then we also gave it back after finding out it was stolen ..

well that has been weeks ago well that night I went to the dollar store she decides to ask me about it and as I'm talking to her we get into an argument because she was calling me all out of my name and just being very rude infront of customers and she was cursing at me .

well she then calls the police on me and has me trespassed from the store just because she could and I felt like that was wrong because I wasn't in the wrong she was ... I…

Family Dollor closing hour is 10 pm . Family dollor located at 3250 W Indian School Rd in Phoenix closed the store daily between 9:30 pm and 10pm .

#5962 Store hours posted are 10pm closing instead associates close at 9pm. I enter store at 845 pm and was told I have 3 minutes. As I'm exiting two more cars arrive and the two associates lock door and run and hide.

The family dollar on 49th and Central Ave used to be managed well. The place was clean, the employees considerate, you never had to stand in line long and the parking lot was clean. Now there is always trash outside. Trash cans overflowing.

When you go to check out most of the time you have to wait for a cashier to even acknowledge you. Today I went there and the cashier said "I will be right back" and literally walked away for 6 minutes.

What happened to this place????

You have this coupon system where you clip your coupon to your phone to get the deals, problem is when you get inside the store there is no internet and also how do you expect older people to do this some no nothing about the internet and many have flip phones and don't use the internet.

Seems as if you are catering to the younger crowd. Those of us that live on Social Security should also be able to get those deals. t work. Today is the second time this has happened to me. Real nice system you have to save you money.

I have a complaint for store number 4774 the manager's name is Tina she's very unprofessional ignorant and rude swearing at people telling people that are not allowed in the store for no reason at all because she's manager and she doesn't have to give you a reason I've never seen more unprofessionalism in my life the store is dirty the employees are rude I'm not the first person she's done this to I don't appreciate being sworn at and spoken to like I'm some bum and Street

I live in Preston Idaho and shop is a family Dollar there. The products seem to consistently be Miss marked. Wanted to buy a glue gun posted at $3 but the clerk attempted to charge me $4. 30. 95. when I pointed this mispriced item to the clerk they acted like I should just pay the difference said the prices change faster than they can change the labels.

I find that excuse completely unacceptable for two reasons, one because every other business in town is able to keep up with their prices and two seven miles away in Franklin Idaho is another family Dollar that manages to have all their prices correct. I will be shopping family Dollar less because I will not go back to that Preston store rather than driving a half a mile I will need to make a 15 mile round trip to go to the Franklin store…

Everytime I go to the Family dollar in my neighborhood there is never any change, or cash back. There is always card only with no explanation.

I was at the store in Forsyth montana and the assistant manager Nathan refused to ring up my order because I was not speaking to him and said he had the right to refuse services, I had a previous run in with him a few mts prior where he yelled at me for eating a bag or habenero pepper chips in the store after I purchased it saying he had a severe pepper allergy, after that encounter I refused to speak to him.

00 a mth in that store now I am not welcomed in their if he's behind the counter this incident took place in front of my 13 year old son. Will like to have someone address his attitude for future refrence.

If I could rate 0 stars I would. The only older white lady that works at family dollar in marmet west Virginia has a real problem with following my husband and I around the store like we are thieves. She first tried to stop my husband at the door asking about a pack of suckers assuming he had not paid for them because he had previously purchased suckers some other place and

had already eaten one before we entered the store and now she follows us around the store staring at us and it's rude and it really pisses me off because we aren't and have never ever took anything without paying for it.

I don't take it to kindly and this needs to stop before I stop shopping there

The store manager and the system manager are mother and daughter. The daughter is under 21 at the store they sell cigarettes and wine and beer the daughter asked another customer to get her two packs of cigarettes and to use her mother's credit card to do so.

I did not sell the cigarettes to the customer cuz I told him you don't smoke you coming here twice a day and I've never seen you buy cigarettes I got fired. Not the underage lady that tried to purchase cigarettes but the person who told got fired this is why I believe mother and daughter family are not supposed to work together not to mention the daughter has fought another employee is she still has a job out of control.

And no matter how they try to clean it up I have it on tape the young man saying that he was purchasing of the…

i went to family dollar purchase some panels it was by get one 50% off the guys that was working did not give me the 50% off but i needs more panels\curtain so i sent my sister in there and she got it on sale which was by one get one 50% off i did not go back in the store to ask the guy about it because he had a nasty attitude so

i came back the next morning the manger she was nasty as well she said he was the manger yesterday so u should have deal with it yesterday im not refunding anything this store has poor customer service i do not like to this family dollar the store number 08905 at 5017 Dorchester Road North Charlesto sc

I sent 2 certified letters to CEO Howard L. Levine and they were returned wrong address on Google, the complaint is; Angelica Shina was rehired after she was caught stealing merchandise and stealing from the register and Off duty DEA thought she was under the influence and was able to return to work at:813 Chicago Ave. Harrisonburg,VA.22802 me and other employees want to know how this is possible.

I go into the family dollar store located at 1703 family dollar in Toledo Ohio almost everyday for the past 10 years !! thank you for you time and I hope for other customers satisfaction that something gets done about this complaint and take it seriously not just throw it on a pile of papers in the office somewhere ,I was a loyal customer and

went everyday but not anymore due to poor service and discespectful employees at that store you have lost a good valued customer who loved spending money in there all the time.

Family Dollar store, #12019, located at 3349 N. 19th Avenue, Phx Az 85015, has seemingly become more and more dangerous to enter, along with what appears to be staff who just don't care about keeping the store stocked or addressing customer concerns.

This used to be a really nice store. Well managed, and they kept the panhandlers away from customers. Now, this same store, has panhandlers 24/7, who seemingly "live" in front of the store. They have an old seat from an automobile that's firmly planted along the walkway, and many of the folks living/hanging out there, are aggressive about asking for money from those of us trying to enter the store.

If one dares to go to this store at night, it's poorly lit outside and these same panhandlers are there, doing what appears to be dealing/using…

00 today at the Family Dollar in Tinley Park on 171st street. The cashier was complaining to me that she was the only person working today and she had to use the restroom and there were too many people in line and she was tired. Totally inappropriate behavior.

She should not be allowed to work with an attitude like this. She needs to be reprimanded. I would appreciate a response. I am a valued customer and have never had someone like her check me out. I have always had great people assist me in the past.

She is bad for business. Not a team player. Thank you for your attention to this matter and I truly hope someone from corporate reaches out to me. Respectfully submitted ~Deborah Howe

I was at the Provo, Ut location and the two employees working today, 2/19, were incredibly rude to an elderly man. He had lost his wallet and asked the female employee for assistance finding it. She very rudely told him that she was busy, and had very “time sensitive” things to do, and that nobody could help him.

He then asked to pay with a check and the male employee proceeded to berate him because paying with a check is “complicated”. The whole interaction was just unnecessarily rude as the man was trying to do his shopping and was at no point rude to them.

This occurred at the store #09072. My spouse and I shop here weekly. 40 This has happened multiple times and each time an employee has had to correct it. Today the manager refused to correct it and was completely rude, she would not tell us why she would not fix it, nor would she give us her name. She then walked off.

We haven't dealt with her before Today, but this is absolutely unacceptable. I want to make it clear that the cashier was polite and did not treat us poorly. The manager (or as the woman claimed to be) she also had no name badge nor other identification and was on her cellphone the entire time.

We have pictures of the item as advertised and the receipt as well. There are many items not priced correctly at this store location for which we have documented. This is…

Someone needs to spot check family dollar in Princess Anne Maryland you will never walk in that store and be able to go down an isle without tripping over something and or not be able to go down an isle at all it’s not just an inconvenience but a safety issue Note come take you own pics

On Valentine’s Day I went in with my wife to buy toothbrush and picks and she bought valentine stuff for her friend then this guy says I’m stealing accuse me of stealing on Valentine’s Day with my wife I told him I don’t steal I Gave a thousand dollars in my pocket why would I steal so he calls police on me and I waited for police they come so I say roll camera back and see so he did and shows I didn’t do anything so he told them to trespass me and

cameras shows me doing nothing how embarrassing on valentine day with my wife so I got trespass for shopping so I will be seeking counsel what gave him the impression I was stealing he said I know you was stealing he needs to be checked the camera don’t lie. Get the footage on feb 14 around 830 pm 5997 edgewater drive Orl 32810 this guy needs…

I fell due to boxes everywhere. I told the manager and I a sarcastic sorry. I wish they would put the products on the shelves not the floor

Every time I come to family Dollar and drink it Massachusetts at the store number 10090 address 50 pleasant Street they always have stuff put on the wrong shelf with price tags underneath it don't know how to start the store properly and always laugh at you when you tell him the price is there underneath it I am a handicap person hard time to move around the price tags at the bottom of the shop on the item I ain't grabbing but

nothing else around it says $7 store manager laughs and says oh somebody put it on the wrong shelf or trying to blame a customer for moving a whole stack of stuff then goes over pulls the totes out post garbage barrels out move the totes over and pushes a gabbarge out then pushing totes over and starts laughing there's not my fault they do not know how to stack this…

The manager did not come to counter when ready for check out. I requested his assistance. He said yes. Asked if I was in a hurry. Initially said no, then said yes actually going to meet my daughter in Richmond.

He said Richmond will still be there. I said I’ve waited for a while. He said no. I said yes. I asked him to cancel my transaction. And asked for proof. To which there was none. I will not be back. His name is Jeremy.

It should be on camera. He also said when I asked about a manager other than himself, that he doesn’t have anyone to whom to file a complaint. This happened at approximately 10:00 am on Saturday (today) again, I will not be back in the store except for emergencies.

I drove over 30 mins from my retail job to make it to my local family dollar in brodheadsville Pa, before closing. I literally pulled in the store parking lot at 8:52, I just needed 1 item! The girl watched me pull in and park, again at 8:52, so I still had 8 mins to grab my one item and she locked the door!

I then went to the doors to tell her it wasn't 9 yet. But she did not come back to the doors. So frustrating because I am a manager at a retail store and this is not accepted at my store!

9:00 means 9:00, NOT 8:52!

Store is always closing before time. Its very upsetting to go all the way there only to see someone has lock the store up way before closing time. This is very sad in very upsetting this is always happening at this location if the empdnt want to work the hours then they should be fired because paying customers are expecting doors to be unlocked for purchasing item we need.

Now due to this location closing before ten im forced to go on another side of town just to buy som So simple. Shame on family dollar employees at this location

There is a African American woman about 5'2 in height a little heavy in pounds with dark skin complexion has a very unpolite way of talking to customers and someone need to make her tone it down! The address to this business is 7627 Penn Avenue Wilkinsburg, Pa. 15221.

This is not the first time she has acted in this manner and it need to be addressed immediately before she act out with someone having a bad day. If she don't know how to explain to the customers correctly she do not need to be waiting on anyone!

I bought a sixty dollar Verizon refill card the manager could not scan it so she typed in no of card I got home and the card would not work I took it back same day and the manager said she could not do anything the store. Was in Bordon Ind phone no. 812-803-6802.

Refill card no 917 520 0328. Scan no 799366462750 on card. 99116840237060194053. my name is Carol phone number is 812-657-2042 I would like to get a new card please call me thank you

I went in to purchase a dog food for my dog the Shelf price said $14.50 when I got to the register the item rung up $17.50 again the price on the shelving underneath the item for the item was $14.50. When I ask to be given the shelf price because it is false advertisements the clerk refused. On the same night there was a shelf full of stuffed animals under a 50% off sign when ask why I wasn't charged the difference an employee simply walked to the back and removed the sign.

Recently I entered the store in Wagner, South Dakota only to have the door locked behind me. I made my purchase, the clerk unlocked the door to let me out and told another patron that they were temporarily closed. I don't recall the clerks name but it was a male that some would may question their intent. It made me feel very uncomfortable to be locked in the store with him as I am not sure if any other customers where there or not. I have heard that this same thing has happened to other young women.

Why is this being allowed?

the store manager @ store: 913-C Beal Pky Nw Fort Walton Bch, FL 32547-1402 I have visited this store three times. Each time I have been there I have been treated rudely by the store manager. He has virtually no social, instead of saying hello when you check out he is talking on his earphone cell, talking to a crony about fishing not paying any attention to those checking out.

And I hate above all to tell you I believe he is racist ! against anyone whom is black. He treats ALL the white customers with total disregard but if another black comes into the store he will yuck it up.

And dont dare ask him where something is. One of the worst store employees I have ever seen in my life. He needs to be talked to about his attitude and behavoir. to most

Store number 03873 the so called manager has a straight up attitude always fighting with a customer everytime I go In there called police because I told Her she has a big attitude chased me out the store because I said That real good customer service NOT

STORE #08334, 660 Clinton Avenue, Newark, NJ.

Due to stock shelves not being fully manned. I took my goods to the cash register to check prices. The young lady who I asked for help, choose to respond that "I was delusional". I said, mam, that was very impolite of you and again she replied "I don't care". I asked for a Manager and she said "I am the Manager". This is highly unacceptable and I trust that someone in authority can re train this young lady, as she is clearly not representing and tarnishing your brand.

Her shift was February 16th @ 8:41 am. Respectfully L. Hutchinson 602-815-6888

Yes, I went to store 12060 on 2/16/2023 and was inquiring about prices. I asked the manager if he could check the prices for me as he scanned the items to so that I can let him know whether or not I wanted them.

I did have a lot of items so he definitely was doing the price check before he would scan the item at the end of the transaction. He told me that I was getting on his nerves and that I was rude.

I had not said anything to him, and he just started going off, saying a whole bunch of different things to me while people were in line and I just was devastated And I told him ask him as name. He gave me a false name and he said he didn’t care if I called corporate. That is so unacceptable.

50 worth of merchandise as he was checking me out I decided I didn’t want two puzzles books I told him I change my mind on the books he told me to take them back to shelf there was a man standing be hind me the clerk stated I didn’t get them u take them back I’m not going to take them it’s not my job you take them he was so rude a lady walk out behind me and stated that’s that he was so rude he disrespected me that will be the last time I will step foot in this store he was the rudeness man I am 73 yrs and

don’t deserve to be spoken to like that by ur sales clerk he talk to me like I was a kid and was determined that he was going to make me take them back on the shelf I walk out so mad and upset Thank you

Purchased 2 items on 2/15/23 didn't know that they were men, went to do an exchange on 2/16/23 @ store #11414 where they were purchased and was told w/o the receipt I could not do an exchange according to policy I should have been able to do an exchange.

I am writing about your employee Becky at the Family Dollar location in Keene Texas, store #8602. I have had at least 20 bad experiences with this employee. She once told me about how her sex life was better since she dyed her hair purple.

She has a habit of asking children to leave the store. I always go in with my boys. Every Friday my 4th grade has his friends spend the night and we stop off at family dollar to get snacks. Every time, before I can even get to the door, she is screaming at them that they can’t come in without a parent.

She has on at least 3 occasions, kicked them out of the store when my husband didn’t want to go in so he sent my 16 year old son in as chaperone in his stead. I have tolerated all of these incidences because I believe that the boys need to learn to…

Hi There All, Rude is Rude

This is the Dollar Tree (store #1680) located on Outlook Dr in Silver Spring Maryland.

I frequent this Dollar Tree quite often at least 3 times a week. I love to do DIY projects. I notice they have changed management and the store is a lot neater and organized, BUT the customer service needs to improve greatly.

I purchased a couple of items, 2 were defectived and the others were unopen. I wanted to do an exchange as I stated above,I come to this location quite frequently. The manager (Jerry) was called over and she tried to make every excuse to explain to me why she could not do a simple exchange I understand the policy is with no receipt no exchange but as I stated I frequent this store a lot and I had 2 items that were clearly defective. Now I could have…

When I was checking out, the lady that was working behind the counter was talking loud to us and being smart mouth we had almost $250

2/15/23 Manger Danielle was working. I lost my cell phone. She took time out to review the tapes of when I was in the store. She found me at the register and the phone wasn't there. So then I knew that it was taken out of my car.

Just wanted to let you know have a employee at store 03339 Parkesburg, Pa.

Thank you, D. Ullery Country2010@gmail.com

I was at store number11605 in Sand Lake, MI. I picked up the items I needed to purchase and headed to the check out. The manager was at the cashier. He was texting with someone so I patiently waited. After about a minute I started getting impatient.

" to which he replied "that's a good way to get shitty service" "I'm communicating with someone" I stated we have a business up the road and customer service should be a priority! " I am very appalled! We are in a very small community and this makes our small town look really bad.

We don't need staff like this in our very close community. Please take care of the situation.

I was hired on February 7 th as a team member of a remodel project at store 26969 in Spring Hill Florida the store manager name is Lisa and the lead project member name was Allen at first it was a decent job but demanding the project was supposed to take 10 days .

After 6 days another woman worker seemed to have a problem with several men saying we was stupid and lazy and constantly ran to the manager to complain. So Lisa started to get attitude with me for no apparent reason.

Well on day eight I am diabetic and at the end of the shift I started to feel sick and my blood sugar level was off so I bought a candy bar and a gator aid and Lisa got upset because I was still on the clock and said clock out and then fired me !!!

The fact that after 8 days more than half the workers have quit…

Hello, my name is Dianne Milowski, I live in Stratford, Connecticut. I have a complaint in regards to one of the managers, his name is Johnny Bell, store number 12681. I shop in this store all the time and recently I bought a loaf of bread the expiration date was the 17th of February.

Today is the 15th and I was returning the bread because it was growing mold on it! This manager asked me if I had my receipt no I did not so he gave me a hard time about returning this loaf of bread without a receipt.

So he rushed over to the bread Isle and brought another one with the same date on it, he said they all have the date of the 17th which was not true. I walked over there myself and found one with a date of the 27th which is the one I wanted, he chased me down in the store to tell me that I have…

My daughter went into the family dollar at 2054 Cross Bronx Expressway. The cashier behind the register with pink hair was mopping and told my daughter she needed to wait. My daughter was the only customer in the store. My daughter waited but grew tired so she asked POLITELY can you please help me i need to go.

She told her she had to wait until she finished mopping so my daughter proceeded to leave the items on the register and walked out. The cashier made a derogatory remark as she walked out. She called me upset and i had to leave my job and go there just to purchase the item.

I dont know who is training these individuals but the trainer needs to be fired as well as the employee and the manager who stood there and allowed the cashier to argue with me when i went into the store to…

On Feb 13th 2023 I was returning an item for my mother that I purchased at another Family Dollar and the employee at first said that she couldn't do the refund and that I had to go to the original Family Dollar where I purchased the item for the refund.

I asked to speak to the manager and the employee said that she will go and ask if she could do the refund. Not sure who she spoke to, but she refunded me the money and I signed for the refund, but she kept my original receipt.

I asked the employee if I could have the receipt back because I had other items on the receipt that I purchased and I wanted to make sure the Items I purchased for my mother where the correct items and if not I could take them back and need the receipt to exchange the items.

99 a bag) and the reason I stopped at…

I do have a complaint which I tried to email to you because it's very long but apparently your email address was not found. If you can give me a proper email address that I can send this complaint to I would appreciate it very much, thank you! You said to be very specific which is why it is so long, please send me a proper email I would appreciate it!

I was in the store the beginning of the year I saw the manager at store number (514) he was touch on one of his employees & I feel like that unprofessional to me & he was very rule when I made it to the counter and there customers coming complaining about how rude he was to them I believe his name is Jonathan Higgins.

He always alone with the with the said employee when I come in the store and all the other employees are not to bother them. If you look him up he has a bad record shouldn’t even be a manager with that kind of record.

A worker who is now saying she’s a manager accuse my sister of stealing she then told her to open her purse and found nuthin in it. Then tells my 5 year old niece do she like police? Cause she loves to call the police on her scene..

She basically threatened a five year old and embarrassed my sister that’s wasn’t stealing but let the 4 girls that was stealing leave the store. Then told us she knew the 4 other girls was stealing.. the worker name is crystal, Store address 8330 judge Perez drive chalmette, La

Twice now I have tried to return something without receipt for store credit and have been denied. Both times the item was less than $10. Both times my roommate went back and was granted the return for store credit. My roommate is male and I am female.

I feel as though I am being discriminated against.