Fingerhut

I was a victim of identity The I was a victim of identity thefy My step daughter ordered several things without my permission and open up a credit card Fingerhut said they did investigation as if I was shipped to my address I had to pay for I have about a police report and

second of all I have paid that the reporter did you turn the credit card over to so why should I stay or are you with me being a big them this need to be removed off my creative I did file a police report reportYou are damaging my credit each month I’m getting dings because of his turn into Collection at holding that in and out of the kindness of my heart I paid the debt that was sure a stepdaughter now is in prison over $10,000 of it so I just created called miles etc.

please remove Fingerhut off my credit I will file…

Needless to say im behind on my pmrs. rep. a revovilng account_ cuz i missed a pmt. Then the 2nd rep said i had to do the fresh start program OVER again then the 3rd rep. Every story is different

I paid off my first $180 for fresh start to build my credit score and the acct was closed by finger hut..that caused my credit score to drop more than 100 points. That acct should have said paid in full Not Closed.

Back in March l place an order for a Dell laptop. I supplied All the nessany.. information. Along with the police case number. Once all the paperwork was received. l call my bank and their wasn't no money on my.

I Just want my money back. I was told it would take 3 to 5 business days, as of June 22 2018 there has not been any money refunded to my bank account. I will never order anything from you guys ever again.

If this issue is not properly handle. I will take legal action.. I also provide my bank statement

00. 00. I'm no rocket science but isn't something wrong with this picture? 00 cheaper. I enjoy being a Fingerhut acct holder but your doing a great injustice to me as well as others who l'm sure would prefer providing their patronage with your company.

Bottom line, this is highway robbery, and if Fingerhut can be competitive and fair with pricing then these types of products need to be removed from your inventory. I can tell you this, go back and see how many of these you've sold in the last year, I'm this type of consumer, EXAMPLE: If my saw was out of service on a major job, I wouldn't purchase this saw with you just because I have an acct and

in a critical situation, that's how strongly I feel about this issue. I might be only one voice, one complaint but look at your numbers because…

I have 1800 credit with fingerhut. But Ive tried and tried to get this item for over 2 months item # KE805 been unavailable out of stock. This happens to me quite often with fingerhut. Just completly disappointed.

Receive two items this week. Earthquake tiller ran for 30 min and won't start. Received wheelbarrow with parts missing Contacted Fingerhut and was told I would have to get with the company that made it. Will never order from Fingerhut again.

I asked for an order on deferred payments and received no help or cooperation from customer service or webbank. I asked for the order to be cancelled. No help. I asked UPS to refuse/return the package and was told Fingerhut had a lock on the shipping and I was unable to refuse it or reroute it back to the shipper.

I asked USPS as it was surepost to refuse/return the package, again no help. I was told to pay to send it back at my expense. I spent $28 sending it back with proper tracking and insurance. Mind you, it weighs exactly the same amount as when it was shipped to me.

I have asked REPEATEDLY for a provisional credit to avoid an unnecessary minimum payment for merchandise I don't own. I get no help, they won't allow me to speak with a supervisor. Every email is a cut and paste…

I have called ur customer service and told them I received a message saying my package was delivered on the 5th and I looked all around and nothing so I call them and they said give it a couple days well I did then I go on today the day it is supposed to be here and I track it well then it says it was delivered to my old address in desmoines Iowa since I had joined finger hut u have always delivered it to me in pine island MN I do not live in Iowa I live in Minnesota so

I called customer service and the lady I spoke to was very helpful but I had to reorder it but I was needing it today because I am leaving on a fishing trip so now I guess I will need to go to Walmart and buy another one I guess I just think I should not half to pay for the one I just ordered because I am going to Walmart…

99. The would not honor the price because the sent an old catalog we want to get four and my mom waa a great custom. They gave her a coupon for $20 off but can't use it until it come in the mail.

They were sooo rude it wasn't i fault they sent an old book. I think the prices should been honored

I called and requested a catalog because all the catalogs I had was old. But the one I received was from January. 99. So when I called the would not honor then. That was not my fault that they sent that catalog out.

Then they want to have an attitude. I am a faithful ordering customer. They were suppose to get back they never did we had to keep calling them and they were so rude like we were bothering. I'm very upset and disappointed.

That makes you don't want to do business with fingerhut anymore. Horrible I don't have to beg to spend my money it is other places. I think those prices should be honored. We didn't see that catalog to ourselves.

I am a new customer and placed a order on dec 30,2017. My shipment was suppose to be here on jan 10 17 . Sent first e-mail on 1-7-17 #3766550162 Irene-457635 sent e-mail back said would be here 1-10-18. Sent another E-mail out 1-10-18 that shipment hadn't arrived.

Looked in account after and order had been canceled so I call customer care. Talked with a person and said they didn't know would I like to re-order and was placed on hold to ordering. Got ordering and asked to speak with a super and they gave me an answer machine.

Called back to customer care and asked to speak with a super and answer machine again. ordoo8-8634364 Just thought how amazing to run a business this way

On 10/17 I spoke to 2 men from Fingerhut regarding my abrupt auto payment privalages just STOPPED! I emailed several times, have names and employees #s. They said I have a dispute with them, and I do NOT! I have 1 from Gettington.

Never a problem with Fingerhut and I used to be on time, and in good standing for 2 yrs. The men said fax a letter stating it doesn’t involve them. Asked for response back- NOTHING! They would not even take my payment over the phone.

Can’t get anywhere with customer service. It’s been put on my Credit report, lowered my Fico score, and they say I owe 58. In late fees. I need HELP!! I just want to pay what I normally had taken out Automatically from my bank.

And get back on Auto pay, HAVE THIS REMOVED IMMEDIATELY FROM MY CREDIT REPORT. If I pay even without…

There was an unauthorized draft in the amount of $60 from my account. This caused nsf fees that I have to pay. I was advised it could take up to 14 days for the money to be to be returned.

34 while I'm sorry that's not what I authorized to be paid your employees are sneaky and deviant and I don't like them and I don't care what country they're from I am sick and tired of your people they are ridiculous or horrible your company is horrible oh and also I am not paying any late charges I'm not paying any late charges I'm not paying any late charges and

you know darn well that I don't owe them and I've read other complaints and you people are deviant your company is so crooked that's how you make your money I'm sure can I don't know what basis your company was made on but I know I don't want to deal with you anymore I am not paying any late charges I need to speak to a human being I need to speak to a supervisor who's in charge so

I can get this s*** taken care of because if…

I placed an order a little over a week ago for four items online with a coupon for 25% off and free shipping in my email. About 10 minutes later I was told I had ordered the wrong size of boots for my son so I immediately called Customer Service to change the size.

After going through the process she put me on hold then I was told she had changed the size and it was taken care of. The next day, I did not receive a email confirmation of the change, so I called customer service again to see what needed to be done.

I went through the process again and spoke to a CSR and was told that she had to cancel the order and then place the order again to change the size. She then said she did so and we hung up.

When I did not get a confirmation email on the order the next day, I called again. They…

I recently contacted customer service regarding a replacement charging cord for my JBL Flip 4 Waterproof Bluetooth Speaker. The individuals I spoke with did not have any idea on how to handle this. I was constantly transferred and was put through the same loop for over an hour.

Also I could not understand half of what these customer service reps were saying. Still my questions were not answered and my situation remains unresolved.

I order a printer and I don't like how big it was so I sent i back on September 9 . And on September 22 i order a Fossils and it was canceled.

Ordered my daughter a phone. She has been waiting by the door every day for the mailman.

Finally out for delivery notice on tracking number. She literally waits on front steps for mailman. Mailman comes and goes with no phone. But now tracking number says it has been delivered. Now I am out a phone that I am refusing to pay for because we never received it and I cant get a straight answer out of Fingerhut.

Will never order through them. I shouldnt have to jump through hoops to get this resolved

I ordered some GINSU KNIVES some time ago, i RECEIVED the KNIVES started using them LESS THAN 30 days the KNIVES were RUSTED and DULL, I called FINGERHUT and was told to CALL GINSU where the KNIVES came FROM, Well I called GINSU and was told to UPLOAD A PICTURE OF THE RUSTED KNIFE, WELL I DID, i called GINSU BACK AND WAS TOLD TO SEND PROOF OF PURCHASE, WELL I DID THAT TOO, CALLED GINSU BACK AND

WAS TOLD TO UPLOAD THE RUSTED KNIFE AGAIN, WELL DID THAT ALSO, I CALLED GINSU AGAIN AND WAS TOLD SOMEONE WILLBE CALLING ME BACK, WELL IT'S FOUR (4) WEEKS LATER A STILL NO CALL FROM GINSU OR FINGERHUT, WE WILL NEVER BUY FROM FINGERHUT AGAIN, THE KNIVES ARE DULL AND THE KNIVES ARE NOT STAINLESS STEEL NONE WHAT EVER, I FEEL LIKE I HAVE RIPPED OFF, A VERY UNHAPPY CUSTOMER

I will never order from here again I was told I was guaranteed to have my order by Christmas and now they're saying not till January 23 that's not Christmas

I placed an order for christmas presents like I have been doing for the past 3 years. I got a tracking number from fingerhut but the packages never shipped. it has been in items waiting to be picked up by UPS for over 7 days.

The order was placed 4 days befoe that. The items that I purchased were during a free shipping promotion. Not only was my order never shipped when I went to reorder 2 out of the 4 items were no longer available and I also had to pay a higher price because sale promotions had ended.

I also had to pay for shipping. I believe it wasn't sent on purpose. I did reorder 2 of the items because i don't have much time till Christmas the items that I reorder haven't been shipped I don't believe they are comming either.

they want thier money on time, I want what I order. after…

I was visiting a family member and came across her fingerhut book. She told me to apply for credit in which I did, once approve I then Place an order and shortly after received a email with my order number along with the items I then placed.

I call back 2 days later to take an item off, I was told to call back later and replace my total order because I couldn't just delete one item I had to delete the entire order which I did. I then spoke with David who I really couldn't understand because of his accent, he was nothing but very disrespectful and nasty.

I then ask to speak with his supervisor, he refuse to put them on, then he hung up on me. I then called back, believe it he answer the phone again, (unbeleiveable) he knew who I was so he called himself transferring to a supervisor, but…

I was a valued customer. Went to make a purchase of 9 items and they wanted to charge almost 100 dollars in shipping!! I called customer service and was hung up on 3 times. I asked for a supervisor and had to leave messages and was NEVER called back! TERRIBLE SERVICE!!

I have received 2 emails with 2 different promo codes this morning 3:30am on 11/25/2016. I went to Fingurehut's website and placed order which was toys. Which it states by all the toys get 20 percent off when you buy 2 toys get 20 percent off. 1.

I try to use the promo code leftovers for one order, and thanksgiving for a other order I have placed today 11/25/2016it would not take it. 2. off the toys. I called and spoke with a lady about the promo code and 20 percent off.

was not helpful She told me they expired Thursday 11/24/2016 I told her I received the promo codes Today Friday 11/25/2016. and she could not help me with the 20 percent off. I have ask to speak with a supervisor.

She told me to call back in 3 to 4 minutes and ask to speak to a supervisor I…

Poor Customer Service, I keep requesting a catalogue for the past six months and I haven't received one yet. I'm going to file a complaint with the Better Business Bureau on your poor quality of service. You want your money but customers be d___, .

I'm very annoyed. I received my order in the beginning of October and have been trying to return it since. It came damaged and called that day to let them know. I was sent a return label but it was the wrong one.

I called and was told a new label was being sent out and to give it another 10 days. I never received it. I call again and I'm told that I don't need one because a shipping company gets it and then picks the items up.

I was told the wrong information multiple times. I've had this item way longer then I should have because the first 2 times I called the representatives didn't know what to do. This is a big inconvenience.

I was told to send 25.00 to get Jewelry aunt to me.I aunt the money, never to received my product, I called and asked why, the customer service rep said I was short 5.00That I was supposed to have sent 30.00, Thats not what I was told.Thats not fair!!I f I was miss informed by one of Fingerhuts employee .I want my money back

00 item. They are claiming they never received it. It's now October 20,2016. Then before this package was returned. I sent back 2 items on the 3rd of September 2016. Those items still have not been credited. This company is a big rip off and should be shut down completely.

I had a minimum payment due on the 13th and called in to ask could I pay it on the 15th, 2 days later. The payment amount was $14 and the total amount to pay off the account is $26 which I told them I would pay off on the 15th.

I spoke to 4 reps and a manager yet no one was able to assist me. I was also informed that all payments I have made prior to this will be null and void, wiping out any credit I have built.

I called Fingerhut customer service line at approximately 9pm on 8-20-16 to place an order. I was repeatedly asked the same questions over and over. There was clearly a language barrier so I tried to talk slowly and maybe she took offense so I asked for her supervisor.

She left me on hold for a total of 11 mins. She came back on the phone 3 times during that time giggling and apologizing which I feel was done on purpose. Long story short is I called as a very satisfied customer who's ordered from this company for years and ended up extremely angry and offended and would no longer like to do business with Fingerhut as a company.

I am upset at the mailing lists and when I pay off my account with you that will be the end of business together.

I have been offered to order from the MPP program because I'm such a valued customer. 8 years 5,000 line of credit so I decided I'm going to place a order they deny me the privilege of placing this order under the MPP program. I argue why do they send me these offers if I can't use them finally they apologize a gazillion times take my order never put it on the MPP program. Instead put it on my Fingerhut advantage account which now turns my monthly payment $75 more instead of $25 more.

I fought daily till the point I was having chest pains trying to cancel order return merchandise items that still are with me never opened cause now they want to charge me shipping fees on items never opened & a return fee as well. I feel this is wrong again I'm a customer of 8 years.

Paid my bill on due date and next day showing $8 on top of bill I already paid in full. Unfortunately they were not open on a holiday. I had perfect on time payments and now you want to screw me over!

00 payment to be submitted on 04/27 which was authorized then on 04/28 and 05/05 fingerhut tried to draft both those times which caused me 2 nsf charges I faxed a bank statement. I have spent countless time on the phone with representatives from your company in regards to this and endured headache because of the fees.

Then I got an email from customer support at Fingerhut that didn't make any sense none. The proof was on the bank statement that was faxed over. As I stated earlier i am livid about this experience because even with the proof and the documentation that should have been documented on my account (it makes we wonder if it was done) that your company is trying to put blame back on me.

Over the years I have had many products sent to my home from Fingerhut. Many were nice and some were horrible. The latest which I got yesterday was a foam mattress cover which was stuck together so hard I couldn't pull it apart and it was dirty. It was $200.00. I nearly cried.No.QU621. I called and it is on it's way back. I have gotten stuck in the face with feathers in pillows. I have sent back cheap gold that was way over priced. I bought stuff you see on t.v.and it was garbage.

I shop at Fingerhut because I do not have a lot of money and I can charge it I will not ever shop at Fingerhut again. I have had it! You have lost a good customer. Another thing: Where do get these people on the phone? I can't understand them. It's time for someone to go public about your terrible store:like the…

00. What a lying misleading company. When will the government protect the consumer from companies like this. Now I have read more angry reviews online.

2 days ago I was called about my acct informed I overpaid, refund being sent. Tonight told OWE money, talked with an alleged John Olson. Wanted explanation since my payment were via automatic payment. Asked for full accounting on paper, request refused.

I need an accounting b 4 payment/refund made. Something is way wrong so I need to view entire account.

Placed order on 11/22/15 still have not received order. I have contacted Fingerhut support agents several times since. Sent to trucking company who was supposed to deliver item, they send me back to Fingerhut. 52 for an item that I have never received and it seems that is ok with Fingerhut.

I have been a costumer for 2 plus years and I will never order from Fingerhut again. 13 plus email 20 plus calls, what a joke!

I want Fingerhut customer service department to bill me correctly they charged my recent payment from $69.99 to $103.00 plus there were indiscriminate charges on the bill they did not adjust. This past Christmas I placed orders with them and called in about a 90 piece dinnerware set that cost $99.00 The dinnerware set I ordered was 2 of the 45 piece sets but they wanted to over charge me over $200.00 just for the same exact sets...Why would anyone in there right mind do that when then could purchase the same exact 90 piece set for $99.00 ? When I called them to my surprise they told me I ordered 6 sets and I got transferred all over the place by them talking til blue in the face...finally they told me they'd make adjustments on the bill even though I had been making payments.

None were…

I bought a ring for my husband number about the ring is #RA227, but the ring broke I try to get in contact with the company to please replace the ring. The only think that Fingerhut does is give me different phones numbers to call and any result. I have being a good customer and I never have any problems but now I don't have any choice to file a complaint to Fingerhut's corporate headquarters.

Fingerhut sent orders to non deliver address. I just spent 2500 hundred on treadmill and got treadmill with no hardware to put it together. Called customer service 6xs emailed support 6xs still have not got parts. I am not going to pay them, they treat you horrible, call you a liar.

My Fingerhut package was lost in another city. It was asked to give a week to see if they could locate my package. It could not ups sent and email stating they were not able to find it. Fingerhut will not send me a new item.

They keep telling me that I am to fill out an affidavit I never receive it in the mail. They said they sent again and did not receive one. I get the run around all the time. Always no supervisor always give me a voice mail and they never call back.

My bill keeps coming in and if I don't make payment it shows as poor payment and it will disrupt my credit. I have even asked Fingerhut customer service department if I could get my money back and re order or something but I get no where.

Where else do I go. Something needs to be done. It was a gift for Christmas and I…

I received several emails from Fingerhut and text stating that my available credit was 500 dollars. So on sat the 25th of November 2015 i called in to place an order that $476 the order would not go thru. The next day I tried again the lady who stated she was having trouble putting in my order and would call me back ounce she had COMPLETED the order.

Well, I never received a call back so i called the next day and the rep told me my order was to be shipped out December 2, 2015. Then i got and email from customer service saying my available credit was $100 so i call back to find out that both orders was canceled and my credit limit was dropped to 100 dollars after i had already made a purchase.

I only use fingerhut around Christmas and now my kids may not get there gifts because of all of…

5 quart crockpot and a queen size airbed the airbed and the crockpot quit working in the first week. I was told by fingerhut I had to make my first payment and pay to ship the products back before they would refund or replace their faulty merchandise.

I don't believe I should of had to make a payment until I received a product that wasn't broken. This is by far the worst experience I have had yet and I will be telling everyone on social media about my Fingerhut complaint.

00. 00 what got! I want my money back. I send candy back if they send a return box.