Food Lion

My issue is I was reaching for pico de gallo and it was on the top shelf.. I usually do not have a problem reaching things on the top shelf in the produce section.

I would ask if you all have cameras or anything. It was in the evening.. I'd have to look back at my receipt to know the exact date if I did not throw it away.

I didn't inform anyone of the situation because I thought I would be okay.

So when I reached up to grab the pico... water splashed in my face.. and I didnt know it was water.. I just know I saw something coming at me, this made my reaction ... I flinched so hard to avoid what was coming at my face, that I ended up hurting my neck. I did feel the pain immediately - but I just said to myself.. ohh it will get better and go away. .. Here it is 3 days later and the pain is…

I asked my Foodlion store to put 3 items up front for me so someone could pick them up for me. I'm disabled. I've also used my town store over 30 years. The manager Cameron said no we can't do that.

Well they've done it several times for me over the years. I've been bedridden 40 years. I'm very sick. How dare he treat me like this. They do nothing and can not take 1 freaking minute to put a item at the register?.

I've spent over $20 thousand dollars in my town Foodlion over the 30 years it's been open here. Bad service bad bad bad manager

Store manager Steven was extremely rude and unprofessional. Some groceries were left out of my cart by an employee, when I went to go get the items I was met with hostility by the assistant store manager Steven. He basically called me a lier and asked me to leave. "

Salisbury, NC Distribution Center needs an education on broke down trucks. They threaten drivers with calling police if they don’t leave the property, even if truck can not move over 5 mph.

food lion has been selling me rotten food! just this past laborday weekend I got 20lbs or bad shrimp,12 ears of rotten corn,1 bad watermelon and a rotten cantalope! 00 just from this past holiday purchase alone! this is NOT a one off thing either!

my family and I have been made sick on many occasions! I'm disabled and a senior citizen and on social security and money is hard enough to get much less waste on bad food!!!!! as soon as another grocery chain close by opens up I'm done with food lion!!!!

The food lion in apex nc worker was very disrespectful to me yesterday I was in a store I go to everyday they are redoing the store so things are changed around so I ask one of the worker could he point me in the direction of the side drums he told me he couldn’t help me cause he can only do one thing at a time well I felt like he was very disrespectful and

I didn’t not like how he acted like he didn’t hear me at first and I know he did food lion need to give classes about respect. As I know this store is a little racist but I a pay my money in this store like anyone else and I demand respect.

I talked to a manager and he acted as if it was nothing I will be going back to this same store to speak with another manager today

I went to do a propane exchange and I paid for the propane and the cashier went and told the manager that was running another register. I waited and waited and the manager just kept checking other people out. I finally asked him are you going to get someone to do the exchange?

He said they lost the key two weeks ago. I asked why are you charging people for propane and you can’t open the cage? I then had to get a refund which was a big hassle. Why didn’t they tell all cashiers don’t sell propane!

This is for the Foodlion in Carrollton,VA on Carrollton Blvd., this has happened 3 times. They are discounting already bad chicken Nature's Promise. You can smell it, they will get someone sick.

Everytime I visit your store customer service is closed , their suppose to stay open til the lottery closes , I know this for a fact as I used to work for Price Chopper in N.Y. This problem needs to be handled , and corrected . Thank you mark king

I am a frequent shopper at food lion especially the one on timber drive in garner North Carolina today I checked out at 12:43pm . I also go through self check out and never have any issues. Today was a different story.

when I approached the register that’s where the man was standing with other costumers checking out. When I started to check my stuff out the man came QUICKLY standing right behind me, like if I was to take a step back I would have stepped on him.

No personal space: he stood there meanwhile there were others checking out on other registers. He watched everything I scanned and made sure it was on his tablet. While I still have the scanner in my hand he starts asking question, “are you done scanning the sodas?

because you missed oneHave you scanned the waters yet, that box…

This is reference to an employee by the name of Max who works at Food Lion in Swansboro, nc. I visited the store one day last week and this young man reaked of Marijuana. I asked for assistance with an item I could not reach and not only did he act very nasty about it but he stumbled to get it and just seemed drunk or high as a kite.

Needless to say I didn't purchase the item, and left the store. This young man should be drug screened and definitely should not be working in the public under the influence. I looked up his record, and apparently there's a dss case opened & a police report filed for child abuse on Max.

This employee should be fired!!!

your program of cash off or cash back on designated purchasing products is very suspicious. I shop at Food lion in Centerville VA Manakin Sabot VA 23103. Nice clean store. for the past several months when making purchases your system does not recognize my phone number.

To me this is purposely not doing so, therefore not giving me credit for the rewards program. This not only is happening to me but other shoppers while I am in the store.

I used foodlion to go today. The shopper forgot to include the dogfood I payed for. I called to ask where it was and got the response she forgot to include it while bringing our order out but I can come back and it would be waiting in the front of the store.

This will require 2 trips to receive my full order. Gas is expensive. I would not complain but this is not the first time items have been forgotten. I was also unhappy with communication with messaging during the shopping experience.

The shopper sent a fragmented sentence regarding an item I needed. I had to ask for clarification of what the question was. It was regarding an item that was out of stock. I asked for a different brand for replacement but the shopper did not respond to my question and refunded that item and closed the…

I’m contacting your office concerning price gouging at your stores which an outrage to the customers and community in which you serve. Today after worship service my husband and I stopped in at the food lion store for a few items only to find that since the Walmart community store closed on July 28; 2023 this food lion store prices has doubled only because the community in which you service has now become dependent of it and

have no other store within the community to shop. 85 which is ridiculous and extreme. I have reached out to our local news media with this information to expose this outrage to allow the public the community who depend on this business the opportunity of knowing their being robbed and…

Food lion store denton maryland Dairy milk past due date Jan 12 2023 Today is August 18 2023 two rows dozen half gal whole Local grown milk When I told an employee she made it like no big deal Wrong

I visit the Food Lion on Hwy 42 East Clayton least3 to 4 times a week and after the last months visit I decided enough, anytime I go there there is never anyone to help at customer service and on 8/16/23 I waited 20 minutes for help at the customer service desk, yes I could have left but myself and other customers decided we would see how long it would take for someone to help us, the customer with me stated the same thing has happen to her several times during the evening hours and she finally left.

This is no way to treat customers and gave No apologies for keeping us waiting. This is something someone needs to address if you care about keeping customers.

Come here 2-3 times a week and can NEVER find ANYTHING I am looking for! I ask, o we're probably just out, I say every week?! If always running out order more DAMN never coming back it's a waste of my time

A never has any fresh sandwiches in the deli. This is a daily issue. I go in most days barely lucky enough to find one. I asked if could get a turkey sandwich. They told me I'd have to wait 30 minutes to an hour for them so their jobs. This is completely unacceptable.

I came home from the beach without stopping at a better quality grocery store because I liked your prices better.

However, I have arrived at my food lion TOGO spot on time and have sat here an hour and 25 minutes now. Nobody will answer the store phone number so I’ve had to go inside. Leaving my 4 year old daughter and sick dog in the car in the fire lane just to speak with someone.

That was 40 minutes ago. I am beyond mad. I have wasted my gas sitting here waiting for my groceries in the heat. I’m not sure how y’all will attempt to make this right, but as of right now I will be making sure my town knows not to expect punctually from this location.

The attached image shows how many times I called into the store. And now that I’ve made it home I’m missing items and things have…

Poor Customer service from the cashier named Chris, I spoke to two managers and gave the details of the incidents.

Store 7631 N. Kings Hwy. Myrtle Beach, SC 29572

Date of incident 08/08/2023 between 7:00 am and 7:30 am

Cashier's name: Chris

The cashier asked me to put the basket near the door and I went ahead and did that, I asked him is it generally the duty of the the customer to do that and his response was that it is what decent customers do. I would like to know if this kind of response is acceptable at Food Lion. My email is judymulusa@yahoo.com.

I recently visited the Food Lion in Walkertown,Nc since I was unable to find what I wanted at another location. I parked my car, stepped out , and nearly threw up from the trash in front of and around the remaining parking lot!

It smelled like a garbage can, and looked like it hadn’t been maintained for quite a long time. If I were Food Lion, I would be very embarrassed to have a parking area outside my place of business looking like this for customers who spend their hard earned dollars in your store, to see this every time they walk through the door to do their shopping!

Also, they at one time had benches for the elderly/handicapped to on while their orders were being processed. The benches have been move for the employees to use to sit and smoke! Not good! Come onFood Lion, Please Do…

I have a complaint against the night manager of the night shift at st george sc store her name is mia wilson if that is even her name as she told me 3 names. I called to advise them of the watermelons i purchased the night before and she was beyond rude she interrupted me talked over me said i know who u are and she should as last time i had a question she was iust as rude.

She basically told me i was telliing a lie and went on to insult me. In all of my life of dealing with retail i have never dealt with someone as disgusting as her and her awful attitude. As i discussed with a friend i found out im not the only person ms mia has issues with as she told me of her dealings with her which were just as awful if this is who represents your company lord help because she will run people off as…

The cashier took my grocery shopping bag, the bags that Food Lion sells, and dumped the contents of the bag onto the conveyor because she did not feel like taking the items out of the bag one by one. I had carefully selected fruit and vegetables and yogurt that could have been punctured , bruised or damaged by the other contents of the bag.

When I approached her register she did not acknowledge me as a person and when I place the bag on the conveyor she took the back lifted it and dumped everything out. I was appalled and asked to speak to a manager and she said that there was no manager.

I had just seen the manager walk by. I asked another associate who went and brought the assistant manager who did nothing. I felt like I was not a valued customer. I understand that this Food Lion…

Store #196 Bridget, manager of the deli. I asked for shaved ham since my husband can’t chew it unless it’s shaved. She didn’t offer to show me the slices. I asked to see the ham and she rolled her eyes.

Also, spoke nasty to me. I spend a lot of money at Food Lion and her rudeness and nastiness was uncalled for. I spoke to a manager about this and he said he would take care of it. I was told by another employee and he said this is not the first complaint against her.

I am sure the manager spoke to her, but that doesn’t seem to do much since the behavior is ongoing. I thank you for your assistance to this matter.

I am a frequent customer of this location as I live near by. 01 . 00 on the conveyor table in front of the cashier. After a brief standoff I was asked to pick my money up the cashier then put their hand out to receive the money.

99 cents I asked what that was all about and I was sternly told that I was disrespecting them for putting the money there. I didn’t say anything I just took my change and item and left. I thought is was appalling and a real insult to me .

So with that being said your response will solely determine whether my large family and I continue to patronize this business or any other food lion along with social media post

We live in Columbia, NC and Food Lion is our only grocery store in town, and have lived and shopped there for 20 years. What I am writing about today is regarding the Fresh Express Veggie Lovers salad. My wife and I buy a bag once per week, sometimes twice.

Here is a list of my complaints about this salad: 1) When we purchases, it almost always goes bad before the "Best if used by" date (We have taken back many times for a refund) 2) The ingredients are supposed to be iceberg lettuce, carrots, romaine lettuce, pea pods, radishes and red cabbage.

PEA PODS ARE AMOST ALWAYS NEVER IN THE BAG. My wife loves and looks forward to these. As for carrots, maybe 2-3slices, radishes, maybe two of the thinnest slices ever, and red cabbage, maybe 2 julienned pieces. Plenty of lettuce, some of it brown…

Dear Sir/Madam,

I am writing to express my disappointment and frustration regarding the poor customer service I experienced at your Food Lion location on July 14, 2023. I have been a loyal customer of Food Lion for several years, and I have always appreciated the convenience and quality of your products. However, the incident that occurred during my recent visit has compelled me to bring a serious matter to your attention.

On the mentioned date, I visited the Food Lion located at 2587 Jefferson Davis Hwy, Warrenville, SC 29851, accompanied by my elderly mother. As usual, we were in need of assistance with our groceries at the checkout, and a younger employee was helping us scan the products. It was during this interaction that I noticed an older female employee, Terry Murray, who I…

I’ve been having problems before with one employee before this incidence. Tonight I stopped in to get a few groceries, dog food, in checkout lane I went thru because I needed cigarettes. The cashier treated me as if I weren’t there, having problems with my card and asking for help but she’s busy talking to girl behind me.

I told her I had items below my feet in scooter. As I’m on one leg. She scans it and I checkout proceed to door when just outside they come out and tell me I have to pay for dog. Food.

Turns out she only scanned the Gatorade, why just that and not other I don’t know except to make me look bad or like a thief one. After thought the dog food was bent over the Gatorade so why only scan what’s on bitten?

Months ago I had to call her on putting can food on top of my bread…

I work there & only get 3 days a week… When other people get more, I’m sick of it honestly. Especially when i told them i wanted to do full time.

WHEN I PURCHASED FOOD-LION ICE CREAM I BOUGHT BUTTER PECAN THERE WERE A FEW PECANS IN THE 1/2 GALLON,

To whom concern I am an employee of food Lion I have been there a year while I should say back a year I used to work for you people in the 90s and after my training my hours started going way way down and here in the last three or four months it's going no more than 10 hours a week and I want to know why I think this manager that is making the schedule is picking and

choosing because I have watched in the last several months new people coming in that are getting more hours than I I love my job I like what I do and I would like to know why this is I have tried to talk to her manager and her and the assistant manager and it all falls back on her I don't think this lady likes me and

I do not know why those are the vibes she gives me and the action she takes it is not fair when someone new…

About 50 percent of your employees are polite and cooperative however the other 50 percent at the Ayden store are not. They don't even respond to a hello and are too busy chatting with other employees to even acknowledge you.

I really am disappointed because the other employees at the other food stores are very friendly. I love Food Lion but don't look forward to be treated rudely by your employees at the Ayden store. Thank you for listening.

Traveled 30 miles one way to purchase ham that was advertised in the weekly e-mail ad flyer. Upon arrival were in formed by meat manager that they had none....his response was "i don't know why they put this on sale when it's hard for me to get??" NOT GOOD>

Very rude Cashier, upset because she didn't know how to correct lottery ticket. acquire me of not paying for product I had a receipt for

Store manager at this store just treats her employees terrible. Just barks orders. Nobody wants to work there anymore.

Also when I come to shop the store is always hot and you can tell it affects the employees. Why come to shop at a store when I can go to an air conditioned store down the street.

That you hire drug addicts! Known drug addicts who repeatedly is late every day she is scheduled. The girl in the deli Misty Fletcher is late everyday and has been reported twice for using drugs in the parking lot. I don't do any shopping at the deli. Fearful of my life.

I went to food lion yesterday in Raleigh store number 2504. I went up to customer service around 9:10 pm. I was the only customer at the desk. I approached two employees who I assumed went to get me some help.

After waiting about 10-15 minutes a lady finally came out and with no sense of urgency. She came and looked as though she was doing me a favor for coming out and assisting me. She was by far the worst customer service representative I have ever seen in a Food Lion store.

I tried to find her name but don’t even think I got a receipt. She was a black woman with long braids. I am not using race as an issue as I am African American as well. She was horrible and I couldn’t let that go.

I stop raising my voice or getting into arguments. In my younger days I would have. She was horrible.…

I have used the store since the inception of ordering online and picking up at the store. I use this service at least four times, if not more a month. The phone service at the store has been down for a good month or more , making it impossible to call into the store upon arrival to have your groceries brought out to you.

The last three times I have been able to Chase someone down on the parking lot that was taking carts back into the store. I have also been in the store, requesting the groceries. That’s absolutely ridiculous for a service to be run that way.

I realize you can have problems with your phone services but not to have a phone for a month or more and not to figure out an intelligent way around that for temporary use is also ridiculous. How hard would it be for Food Lion to…

The manger sheldrick streete jr. is an unprofessional manager that doesn’t treat his employees nor customers with respect. I was eventually terminated for a reasonable reason but the following day i didn’t hear from the original manger and when i called to confront my Delhaize account being locked 2 days after my last shift he then told me i was terminated later during the day.

The manger had plenty of time to leave a message, e-mail, or anything to let me know or confront me about the problem, when i got irritated and said he could’ve been told me, he hung up in my face. He now presses charges because i called the food lion over 50 times because he is unprofessional.

The Anderson sc store on 81 north needs an inspection all the fruit and fresh vegetables are old and need to be thrown out.

I was at food Lion 931 located on north Wendover rd in charlotte Nc, when around 6-8pm on Tuesday the 20th of June 2023 I witnessed the customer service manager chasing around an associate with a taser. Not only did I feel unsafe, but I felt unsafe for the worker who was getting chased.

It was highly unprofessional from a so called customer service manager I believe her name was shoria. I could not grab the associates name. I was unable to get a photo or video but I noticed there were cameras located above the customer service desk.

I’m not sure if you could pull those

C. store # 00674. I think her name is Jamiya. She is extremely rude, very unkind lady, doesn't speak, doesn't help. Throws money back at you. Because of her I will never shop at that foodlion again. I will tell my friends and family to never shop there again either .

It's very upsetting to have to deal with a rude worker. I shopped on 6/25/23 time 5:15 pm

Yesterday I went to the store in Swansboro. I should have know better Cashier number 0256 was extremely rude. Did not greet and just said is that all you’re getting? Is it cash or card.? Then proceeded to talk with another staff and trying on a jacket because she was cold while completely ignoring us and not completing the transaction.

Never made eye contact and made it clear she did not want to give any kind of customer service. I avoid this store because you are never made to feel welcome like the one in Jacksonville. ( Western Blvd) second time this happens so I will never go back. Staff needs diversity training.

It’s appalling the way certain people are treated. I will drive 20 minutes into Jacksonville to store 0146 where the staff is courteous, friendly and actually happy to serve…

I have been a constant shopper at the Food Lion on ForestBrook road in Myrtle Beach, SC for years. 00 dollars a week at this location.

However, I will not be shopping at this Food Lion any longer. I cannot believe that Food Lion allows the employee that stocks the Red Bull to work in the store. I went to high school with Ryan Lane and he is a known rapist all around Conway, Sc.

He has taken advantage of multiple girls and has been arrested and charged with rape. I just cannot fathom that Food Lion allows him to work for the store and puts women in the community in danger. I no longer feel safe shopping there and even though I enjoy shopping at Food Lion can no longer stomach going in the store.

Food Lion recently changed the Food Lion App...since I have downloaded this app, each time I have shopped at the store none of my rewards monies have been deducted from my bill. I have called Food Lion customer service twice already and each time they tell me that they will send the information over to the appropriate person to find out what is going on...they tell me since they changed the app they have had a lot of complaints about it not working properly. So how am I supposed to get this matter resolved? This is our local store and I don't want to have to travel to another store.

This is very frustrating to say the least. It's been a week since I have called and was told they would get back to me within 24 hours...not the case....very dissatisfied customer.

I have been shopping at Food Lion for decades. It is my favorite grocery store. For several weeks now my local store, 5021 Trotwood Ave, Columbia TN has been advertising sales without the items actually stocked. I believe this is called bait and switch.

I’m not sure if it’s illegal but it is unethical and sloppy management at best. I really hope they get their act together. I don’t want to go somewhere else.

June 20th 2023

Maggie McMenamin 5180 Celtic Drive N. Charleston SC 29405

Dear Food Lion Customer Service,

Today when I went to check out with my groceries at your store number 000252 on Remount Road, N. Charleston. In line, I asked the cashier if he could enter my mvp number. He told me “it’s already taken care of.” I asked him how he could take care of it without my number and he again said “it’s already done.” I asked him again to please put my purchase through with my mvp number and he told me that I saved 50 cents and it was already done and there was nothing else to do. I stood my ground and asked him again, to put my purchase thru with my number- and then asked him to get a manager. He pointed to the customer service counter and told me I would have to go over there to speak with…

nc 28465. this location needs a district manager to get this stores lazy management to get off the butt. employees at self checkout are lazy. and if you want people to use this than employ us or give break on products.

not my fault youre short handed. was there june 19 11 :30. Plus youre not the only market here now. public's wants my business.!!

00 and the cashier does not have the courtesy to put my groceries in the cart. He rung me up gave me my receipt and continued on to the next person. 00 dollars worth of groceries out of the way because the next person in line has a basket full too.

Is it asking to much of the cashier to do this? Is this what it is coming to that the consumer is just a statistic and just get his money. Where is the courtesy to at least help a little bit.

I felt like I had been slapped in the face and just keep the line moving please!!!!!!!!

On Friday June 16, 2023 I ordered Food Lion to Go and arrived at the designated time. I called 2527468907 to let them know my order wasn’t ready they didn’t even start it. They came to my car and asked to take pictures of my phone and the order.

I waited and waited then another person came out and said she needed to get a picture of my order. I told her I paid and they already took the money and why don’t they have it. I waited and waited then another person came out and I just decided to cancel the order because it was hot outside and I am sick.

Today I ordered my Food Lion to go and arrived at designated time and again my order wasn’t ready. The lady who answered phone said she is starting it now and I asked he how long it will take she said I don’t know.

I said can you find out. She…