Ford

Walker Ford Service Department in Clearwater Florida will not address my request for service. They will not scheduled appointment, provide a loaner car, return emails or phone calls. I'm not sure why they will not accept my business.

Furthermore my vehicle is under a factory warranty from the Ford Motor company.

I recently discovered the paint bubbling on the front edge of my 2013 Ford Explorer hood and thought it was a manufacturer’s defect that would be taken care of swiftly. I bought the car new and it had 44,000 miles when I first noticed the defect. I brought the vehicle back to a Ford dealership, but not where I purchased it. The dealer took some pictures of what is clearly a manufacturer’s defect and said they would file a Digital Imaging Claim with Ford Motors.

My car is out of warranty, but seeing how this is clearly a defect I figured Ford would do what most responsible manufacturers do – stand behind their products and make it right for me – the consumer. Ford outright refused the fix the defect and continually fell back on the 3 year 36,000 mile warranty. My claim was that it’s not…

I have a Freestar 2004 it has about 125,000 miles there was a recall on a transmission part I was going to get it fixed but before I could get it fixed the transmission had a complete system failure. It is at RC Lacy in Catskill NY right now and I was told I would need a new transmission.

I did some recherché and found that a lot of these transmission go I think this should be replaced. In speaking to another mechanic he said this is a common problem. I think for a car with only 125 thousand miles the transmission shouldn't fail.

I would do zero stars if I could due to Sunrise Ford in North Hollywood due to lack of professionalism and lack of warrantied issues I'm having with my navigator which has cost me over $5,000 in repairs. Ebie as well as Lee in customer service at Sunrise Ford are full of lies and have denied any warranty and have told me to take my business elsewhere. After having major issues with Sunrise Ford, they will be having a lot of issues in the near law and I will be taking major legal matters.

I never thought I'd experience such bad service. After trying to contact the general manager there I have NEVER received any call back or recognition. Due to all the unnecessary headache, unprofessional-ism and lack of taking care if customers when I have clearly spent so much time and money trying to fix…

I purchased a 2014 Connect Transit last year in June, I have been a customer of Holman since 1984. The handle on my Luggage Compartment broke off, while I was just opening the back as I do on a routinely all day long every day.

I drive for Uber, This handle was made with 100% plastic, with small plastic connectors, that connected to the baggage door. 60, n0t including labor for the part, This part was all plastic it was made not to last. Of all places to put a plastic door handle on the trunk.

I will be buying this part at lease 3 to 4 times a year. This part was part of the trimming, example rubber molding. I call the service manager to inform him I was filing a complaint with the Ford corporate office.

Good day, I have a Ford Fiesta and have been told by Consolidated Ford in North Rand Road that they DO NOT stock the parts in need as the Fiesta I have is not in South Africa. How is that possible?

I looking for the Grommets that hold the cover over the motor. The Car is a 2007 Ford Fiesta - VIN No: WF0DXXGAJD7D11439. I have spoken to the corporate office at Ford several times about this complaint with no resolution.

My check engine light came on. Naturally I had it checked and was told that I needed a new engine. my truck was supposed to be the top of the line fords. Ford f150 king ranch and it should have lasted more than 80,000 miles.

After checking on line I found many complaints with the same problem. It is a shame the way your big shot company treats consumers. I am a former marine Vietnam vet. and know a lot of others and you can bet we will not be buying any ford products in the future.

I have bought a 2014 ford focus a few months ago not knowing it has a standard transmission not an automatic transmission I have had it bring it back to the dealership once to reprogram the transmission and a second time to have the clutch replaced and with less then 30 000 km and now it is doing it again.

I almost got into an accident when the car would not accelerate going through an intersection this is deftly a safety issues. This is not the first Focus that I have owned my 2007 has 400 000 km on it and is still a great car my son drives it now, what options do I have for this new car?

I am not happy at all with the support I have gotten from the company

We purchased a problematic 2013 Ford Escape. It was stalling while driving and was brought back to the dealer Lincoln Heights Ford. It had a defective head gasket allowing coolant into all of the cylinders. The work was performed by a licensed Ford factory trained mechanic and was returned to us in a damaged and dangerous condition.

Exhaust components were misaligned causing the engine compartment to fill up with exhaust. A secondary leak was caused by a badly damage hose and another area of the exhaust(a $159 clamp) was broken and had a $3. hose clamp wrapped around it to re-secure the part.

High levels of carbon monoxide was entering the vehicle cabin, it took approximately 6 weeks to realize it was the car. It was returned to the dealer, inspected twice and we were assured no leak…

I have a 2011 mustang and I was on the beltway when I lost all power at 70 miles per hour. I was lucky to be able to pull over with out getting hit. I shut the car off and waited 5 min, restarted it and everything was fine.

I searched the issue and found out ford has bad ETB which are causing the proble. You need to recall this before people get killed!

Friday July 24th, reached my destination & noticed our heat shield was hanging down under our 2014 F-150 pickup. I had a friend take the dust guard/ heat shield completely off & had planned on going to the dealership on Monday July 27th, to have it put back on, or at least get an appointment with the service department to get it back in place. Monday morning came I went to the dealership that we bought the truck from. We bought the truck at Paducah, Ford.

I went to the service department with my heat shield in hand to tell the guys that the heat shield had to be taken off, because the plastic bolts had come out and that I needed to have it replaced. He said that because I had my oil changed at another location & not at the Paducah dealership that they would not be able to fix this. I told…

We bought a ford escape in November with an extra package that would allow pulling 3,500 lbs - specifically saying that we where buying this car to pull a small RV. Their official towing guide says that it will. When we went purchase an RV of 2500 lbs, we were told by the dealership that this would be unsafe even with all of the bells and whistle stabilizers etc. The owner said he would not do it. He recommended a company with even smaller RV's who told us that they have had people try to use our vehicle to pull their RV, only to find that they where also unstable and had tremendous difficult on hills which contributed to transmission problems.

Further exploration on the internet verifies that regulations on towing have not effectively prevented 100's deaths from small RV accidents. We do…

2008 Ford Escape XLT 4x4. 18 car had always been serviced at a Ford Quick Lane Service Dept. ve wrote Ford Motor Co. a week ago and have not heard back from them as of yet. The mechanic said there was no reason this should have happened beings it had always been serviced very well and by the Ford Dealer.

All service records are on file to back up any service that they had preformed on vehicle. The new transmission was in stalled by a private mechanic and not by a Ford dealer, but the new transmission did come from Ford Motor Co.

with a (3)year unlimited mile warranty. More to come as soon as I hear back form Ford if I ever do!

My son-in-law just bought a 2014 ford focus with 18,000 miles on it for $13,999 before taxes. He Has had the car for less then 2 weeks and already having issues with transmission its seems. The car jerks when you drive from stop and its seems its getting worst.

Will be taken it back to dealer and better resolve the problem. I have read so many bad reports with this and reviews from many others. They need to recall them. If I would have know then I would have told him not to purchase the vehicle.

If the problems doesn't get resolved I will have him take the car back to be returned. I will make a big deal out of this. Shame on you ford I always thought ford had great cars but I can't see this..

So many bad things about the car. Very sad about this.

A few months ago while my wife was backing out of the garage the power steering system failed almost taking out one of the poles that support my carport. While she was driving to work today the power steering assist failed again this time She was on a city street in town.

I have search the Internet and there are hundreds of complaints on this issue. Everyone that I know that owns this model vehicle is having this problem. It's just a matter of time before someone is injured or killed due to this defect, if it hasn't happened already.

I have a 2007 f-150 crew cab with 82,000 miles. I'm having trouble with both manifolds on the engine leaking exhaust. This problem started before it was out of factory warranty I had it fixed at Ford service. I also had a 2002 Ford f-150 that done the same thing.

Something just isn't right with the bolts used on these trucks. I'm a ford truck man owned Ford trucks since 1978. I've took care of this truck, I feel something needs to done about this problem it cost to much to fix this problem.

I have a 2007 f-150 crew cab with 82,000 miles. I'm having trouble with both manifolds on the engine leaking exhaust. This problem started before it was out of factory warranty. I had it fixed at Ford service. I also had a 2002 Ford f-150 that did the same thing.

Something just isn't right with the bolts used on these trucks. I'm a Ford truck man, owned Ford trucks since 1978. I've taken care of this truck, I feel something needs to done about this problem! It cost too much to fix this problem.

Worst experience I have ever had at Vista Ford of Oxnard! Unfortunately the salesman David was so unprofessional that I left the dealership crying! I understand sales and the time it takes to "make a deal" but under no circumstance is it okay to belittle, bully and yell at a potential customer for not being ready to make a deal. He was so rude first trying to show me used cars then showing me a car that supposedly I can't afford by there MSRP invoice and lastly trying to bully me into a lease that I didn't want to do. I am still not convinced that the right salesman can't make those numbers work. It was a 2014 Ford Edge and if the price was right I would have walked away with the perfect car.

Due to these unfortunate circumstances I spoke to Allison who listened took responsibility and…

My 2006 F150 stx has paint peeling on left side of hood. I have been told that the primer was not done properly from the factory. I can see the bare aluminum hood, also primer is peeling, and the paint is being blown off as I drive on the highway.

All the rest of the truck is perfect. I feel this is a defect in manufacturing and should be taken care by Ford motor company.

My husband & I went to Ford of Ocala to buy a F-150 XLT pick-up truck. My brother works for Ford and we would be allowed to use his A-Plan for the discount. We went to this dealership (3) times and finally found a truck we liked. We had all our necessary information and trade-in plus a deposit to put down when we were informed that they lost the keys to the truck. We asked them, aren't there usually (2) sets of keys and low and behold, they lost both sets. "What on earth were they doing?"

Then to make matters worse, they wanted to give us only half the value of our trade-in, since we already checked with the Kelly book and knew the true value. Well, it didn't end there, they also did not like the fact that my brother, who works for Ford has the A-Plan, so they tried to down play it and…

I have purchased four Ford vehicles from Lake ford ,in Lewistown Pa 17044, I can't believe that one ford dealership can do so much bad workmanship on there customers vehicles. We purchased a new 2001 zx2 from them. We took it back for a heater problem. They broke the windshield trying to remove the access panel to the heater, drilled holes in the bottom of the heater and when you ran the ac water ran out on the passenger floor. They did repair work on my f350 lariat, left grease on the seats and carpets, stood on the chrome front bumper scuffing up the chrome.

They replaced a exhaust manifold on my brothers 5.4 engine and when they removed the manifold they dropped in on the brake line rupturing it, I took four wheels and tires off of my Porsche Cayman S to them last week to be mounted.…

I took four tires to Lake Ford, Lincoln Mercury, in Lewistown Pa 17044. They destroyed the paint on the first tire, trying to change it. I stopped them from destroying the paint on the remaining three,. They told me that the tire machine that they should have used was broken.

I ask them why they destroyed my rim. When they new they had the wrong tools. They were supposed to contact me to have my rim repaired. They never did. I have purchased four vehicles from this dealership since 2003, a zx2, escape, f350 lariat, and a focus.

If they don't make this right I will not purchase another car from Ford!!!

I have a 2011 Ford Fiesta. It has been through 2 new transmissions, a new computer/transmission part (in shop right now), and has been in at least 1-2 other times for transmission work. I am checking into lemon laws to see if it falls under this.

I have missed work due to car issues and will not recommend this car to anyone ever.

the timing chain broke at 70,000 miles. this vehicle was serviced every 3,000 miles. this is a local police vehicle and since I have been chief of police I bought only Fords. The crown vics I bought all had the paint peel off and ford would not help second this is the second ford explorer that the motor is gone because of the timing chain.

Every mechanic I have consulted said yes the explorers have a problem with the timing chains- I find this out after buying 1-2013 & 2-2014 ford explorers. 00 for a motor at 70,000 miles. great job ford.

My car is a 2012 Ford Mustang. Less than 1 year of owning my car, the paint on the hood started bubbling, directly in the middle of the front of the hood and has now chipped off. I just starting notice more bubbling now popping up towards the left front side of the hood.

This car is only 2 years old and I can't believe that this is happening. Will you stand by your name and fix this paint issue as this is looking very bad on the car?

Purchased a pre-owned certified 2013 Taurus with 23000 miles. The car has been in the shop more times than i made payments. From radio, front end and door handle with little help from dealer.

2005 Ford Escape - The right rear inner wheel well has rusted so badly that the shock tower is resting on the hatch wall. Every time I go over a rough part of the road, there is a loud banging noise.

Please do not say that Ford is not aware of this problem. The are hundreds of Escapes that have this problem. Most of us cannot afford the repair, and cannot afford a new car. Most of us still are paying on the car.

How am I to pay for a repair that may or may not work that costs around 2K to repair? I have owned several Fords, and I am very disappointed in the lack of attention from Ford. My family and friends own other make cars that are older than mine, and have less rust on their car.

Please step up to the plate and do something. More and more are talking about a lawsuit. I will jump on…

Ford Escape 2012 - Rust on wheel wells and doors poorly repaired during warranty period; have been asking them to redo the work since rust resurfaced within months; pictures, emails, phone calls, dealership visits and still no repairs, just aggravation. Worst customer service!

No respect for clients or warranty. They seem to think if you ignore product and client issues long enough, they'll just go away. Jim Keay Ford Canada.

As of six months ago I purchased my first Ford F250 truck. To be honest I have to say I have never been more dissatisfied with the performance of this vehicle or quality of your customer service. This is a 2008 model; I bought this truck used with 52k miles on it. Since I've had it in the last six months I've spent well over $2000.00 dollars in repairs that were engineering defects that were not put on the recall list. Again, these problems were not due to age or wear and tear, they were engineering defects that were not resolved before leaving the assembly line.

Just today I spent over $600.00 getting the canister, solenoid, fuel cap and vent hose kit replaced. According to the local Ford dealership, my personal mechanic and the Ford Forum, this has been a reoccurring problem with Ford…

I purchased a 2012 Ford Focus in July 2011. 7 will not come in. Mind you I am also a former Ford employee. I am very upset and dissatisfied with ford.

in 2007 i leased a 2007 ford fusion new with 125 miles on it the brake sensor went out the themostat went out pocaro ford in racine replaced that and the next day the cars engine and transmission were junk pocaro had the car for over a month and was suppuse to put in a new transmission and engine when i got the car back it ran as if they didnt do anything to the car when i called pocaro and ford credit to complain they told me if the car doesnt run right just give it back all these problems with the car were before 45000 miles on it.

also ford credit sent me a letter voiding the warenty and making me pay double miles when i told them i didnt agree they repossed the car the car was such a lemon the dealer didnt want it so it ended up going to mayheim in chicago to get lemon laundered…

I bought a 2004 mustang in Toms River. I test drove the car and all was great. i came back at the end of the week to get the car and as i pulled away i noticed the brakes going to the floor. I drove home anyway and called ford two days later(i work long hours)Ford said to bring it in so i droped it off to the owners son, so i was told and the next day he said he took the car home that night and couldnt find anything wrong with it. I am not going to go on and on. Point is i picked up my car with cigarette burns on the carpet and a dent in the rear bumper.

My car had to go back three more times for the same thing and one off these time one of them hit a curb or something and bent my rim. They had to replace the front brakes twice and the rotors once, then after that the front end shook so…