GEICO

I started a policy and I'm getting told I needed to see send in my bank records My phone records I sent in a police report The picture of the accident and I'm still getting run around

Geico is a horrible insurance company! I was recently in a car accident that was not my fault and I was provided with extremely poor service. No adjuster was assigned to my claim and no one contacted me to process the claim.

The claim representatives are extremely unprofessional and unknowledgeable of how to answer questions regarding an insurance claim. They sent me to a bad repair collision center which damaged my vehicle and the Geico claims department never took the time to contact me and investigate or inquire about the damages.

They denied any damages after one month by leaving a general voice message by a novice adjuster that I had never been in contact with. I have been a loyal customer of Geico Insurance Co since 2009 and I feel that in the last few years Geico company has done…

TODAY I HAD A FLAT TIRE I CALLED FOR ROAD SERVICE SPOKE TO MAKAYIA WHO INSAID TO HER MAYBE SOMEONE FLAT MY TIRE BUT NOT SURE SHE KEEP INSISTING THAT I HAVE TO FILE A CLAIM I SAID NO I NEED ROAD SIDE SERVICE NOW BECAUSE I AM NOT SURE OF VANDALISM THEY ARE CHECKING THE VIDEO SHE STILL INSISTING I NEED CALIMS SHE TRANSFERRED ME TO CLAIMS WHO PUT ME ON HOLD FOR FIFTEEN MINUTES I HUNG UP THE PHONE CALLED BACK AND

SPOKE TO BRITHNEY WHO TRANSFER ME TO ALICIA WHO WAS NOT HELPFUL AT ALL INHAD TO ASK. A GENTLEMAN TO HELP ME CHANGE THE TYRE BECAUSE O EXPLAIN TO ALL OF THEM I AM DIABETIC INSULIN DEPENDENT AND NEEDED SERVICE ASAP THEY TOLD ME I NEED TO SPEAK TO CALIMS I SAID I DO NOT NEED CLAIMS I ROAD SERVICE I HAD TO END UP THROWING AWAY MY INSULIN BECAUSE IT WAS IN THE HOT CAR AND

THE TEMPERATURE…

They keep charging extra after adding a vehicle and they argument they did not prorate the last added vehicle. They have told me the same two months in a row. They still can’t develop a system that calculates automatically those situations.

They find a lot of excuses but they are not honest, and cannot admit they make mistakes. F……GEICO

Geico is claiming that I have had 7 road side tows but they are wrong we called only 2 times. The rest was part of actual claims. They are very dishonest

I was waiting for the Geico about the policy. But three days pass I have to pay for the highest rate which was changed by Geico. maybe it is time to move on to another company.

I am now scheduled for my Third (3) appointment to replace my windshield with Safelite setup thru GEICO. The first appointment was for 5/12/2022 between 12noon and 5pm. Got an email confirming on the installer’s arrival the day before (5/11).

On the morning of 5/12 (8:50am), installation day, got a call from the installing technician saying “windshield had not arrived“ telling me I need to call Safelite to reschedule a new appointment. Then at I received a call from Safelite’s local office alerting me the installing technician had called out and had no one else available to send out that (5/12) day.

They need to get their stories correct before they contact the customer. I told Safelite agent this caused me to miss a full day of work and now another one for the rescheduled day! I got a…

My husband had a driver to his left make an improper lane change in front of him where there was no room for a car. While Geico says the lane change was improper, they charged the accident to my husband, stating that he had enough time to avoid the accident.

When my husband told the other driver that he had the accident recorded on dash cam, the other driver didn't even report the accident, no doubt because he knew he was at fault. We (stupidly) did what we thought was the law and reported the accident.

We should have kept quiet, and there would be no "at fault" accident on our policy. Geico has not been asked to pay out a dime, yet we are still going to have our rates go up. This company (at least the people in the claims department) is filled with idiots.

1. 8 days since accident, 2 working days before adjuster contacted me, know another 4 working days with no follow up.

2. Repeatedly have referred to claim by my husband's name. He is not on the title of the car, was not in the car at the time of the accident, I was the driver of the car, I am the titled owner, I have made all the calls th Geico. Rude, sexist, ignorant, and blatantly so.

Claim no. 0657570450000005 My own adjuster was being rude & raising her voice When asked if they verifed the police report, She called me saying she has the police report & made me admit that I agree to hitting the car, The next next day I call to get the police report number She tells me she doesn't have any, I asked if you didn't have any police report how come you took the case on hand, She replied that I already admitted my fault but

the whole reason I admitted because she told me she has the police report, but She kept repeating her self with risen dominance voice & refused to verify the police report.

3+ years ago I was in a small accident with a young lady who just so happened to also have (GEICO) FOR INSURANCE!!! SHE hit my ass end... I filed a claim and Low and be Hold Geico wasn't able to locate her!! HOW IRAICK! HOW SHOCKING!!!

I WILL KEEP FIGHTING FOR MY MONEY FOR THIS ACCIDENT BECAUSE I DID NOTHING WRONG!!! ( HOWEVER THIS YOUNG WOMAN CAN JUST DAMAGE MY CAR AND OMG! NO GEICO CAN'T FIND HER!!! NOW THAT'S TOTAL BS!!! GEICO call Me if you have a heart!!

And all those adds you have on TV. ARE NOTHING THAN BS AGAIN. YOUR NOT WHO OR WHAT YOU SAY YOU ARE OTHER THAN LIRERS!! PHONEYS!!!! HEART OR NOT. DAVE

March 14, 2022 Re: 0290839520101050 April Shannon Policy # 4252740495 On November 16, 2021 I was in an accident involving a deer. I contacted Geico to file a claim for the repairs. On 12/7/2021 I was emailed an estimate. Upon reviewing this estimate I requested a supplemental estimate which was completed on 1/11/2022, 16 days past my car rental allotted time.

Due to a delay of service by Geico. I made many attempts throughout the month of December to speak to someone regarding my claim. My calls were returned in January. This is when I spoke to Mr. Eric Joa. Mr.

Joa informed me my claims adjustor was sick and unfortunately things were backed up. Being that we were still in the middle of a pandemic and that I am Registered Nurse working a covid unit, I understand what it means to be short…

I was hit by a GEICO customer. I was on my way back from delivering a boat, I am a boat hauler. The customer pulled out in front of me and totaled her car. My trailer was damaged almost to total but was able to salvage with a total of $5200 repair which was within her coverage.

2 1/2 months later I can't reach the claims adjuster, who never calls me back, never answers emails. I have been out of work and I can't even get an answer. Just ridiculous behavior for a normal human being.

My Adjuster Steve Cerri went on vacation and no one covered for him 10 days and now can't get my car back as the supplement isn't approved. Called and was told his manager Andrew Amadicci would return my call but never did in general my car is being held hostage due to lack of approvals Cars been in shop sine Dec 21st Claim 0677901670000001

Geico îs garbage and will not honor your insurance claims. I have been with Geico for several years and made no claims until last year; it was the fault of an uninsured driver who ultimately refused to pay to repair my vehicle.

, their response was to avoid me for several months then ask me questions that I already answered. When I finally spoke to a supervisor, Chris Betticue in Chicago, IL, he initially agreed to help, but then left me stranded in the cold at the repair shop.

No call no show all day. I missed a full day of work because of this "supervisor". When I finally got him on the phone, he lied about his previous promises and said I needed to deal to someone else at Geico.

The third person I spoke to said I would have to leave my car at the repair shop and wait indefinitely for…

was advised payment arrangement for Jan 31 than denied arrangements......disgusting

I am beyond disgusted with Geico. I was hit by a person who has Geico for their auto insurance. I was hit on November 14, 2021 and as of today January 11, 2022 at 4:56 PM I still do not have my car.

I do have a rental, but I have a balance for 7 unapproved days due to lack of communication and follow up with my claim rep Brandon Hoch. This has been a complete disaster. I have done the ground work for not only my Auto collision body shop, Enterprise and Geico to no avail.

I spoke with a claim rep today (Deb) and was told that Brandon has not submitted any messages or correspondence since DECEMBER 20, 2021. Any time I have tried to call or get ahold of Geico the wait time has been more than 1 hour.

" I am not a test or an example to be made a joke of. Shame on you!

Mary Taylor Geico supervisor steal my towing check.

Horrible experience! I was hit by a geico customer and still have not gotten paid for my totaled car a month later. You cannot get the adjuster to call you back. You only get a rental car for a week even though they haven't given your your payment and you don't have a car.

Horrible I hope everyone stops using this worthless company.

These people at corporate are ignorant clowns!!! Don't worry I have your number Karen!!! And her boyfriend/manager Jeff... I'm telling you I about came thru the phone!!! Double charged me, wouldn't pay back, then cancelled my account when I changed my policy to manual payments...

Then wanted to charge me $110 reinstatement when my bill was $58... Best they could do was $83... Paid went on to the app and by God am now paying $70... Per month... For the same insurance... Scamming is against the law Karen!!!

I would like to file a complaint on the problem I have been through.

We started the insurance policy with GEICO 08/16/2021. Policy# 6076773057. The primary policy holder is my son, Sharas Apichainimitdee who is not listed as a driver. We submitted all the documents needed including my wife and my driving licenses. So we started with the premium of $1,716- annually. I continued paying premium monthly until I found that my premium went up to $5,094- beginning of November. I made a call to the local agent and she told me that my driving license being foreign license needed to be translated to English. So I paid a translation company to do the translation and had it notorized and submitted on Nov. 11th to uw8@geico.com I waited with no reply, so I called the local agent again and was told to…

I went on vacation and someone broke into several cars in our apartment complex I had 2 iPhones 11 pro max that had to go back to Verizon I get a police report I call in the claim witch was super easy to easy. I was told someone would get back to me with in 24-48 hours 6 days later still trying to get the agent on the phone and get her voicemail she will be out of the office another 2 more days.

00 I said this is fraud no this is how you do it. 00 because of sending phones calls out of the country to save money a bunch of BS to me. In the mean time back in July I bought a outdoor tv and sound bar that was stolen my rocking chair and a table and some cash.

00 for it we need proof I send pictures of it out side on the wall I get a check for legal funding for 15,000 I cash the check I give…

Vehicle accident on October 28th, adjuster will not return any phone calls, has not looked at my vehicle, tow co applied for abandoned title. Still no word from geico. Nothing. Trying to find a phone or email to shane wheeler head of claims department.

Its mid December no word this far, so just racking up a storage bill, and still without a car. Any contacts for any human to talk to about this are appreciated.

I am writing from the providers office. I contacted Adjuster Kelly Woods at 516-714-7108 regarding a few claims that were denied. She immediately stated "I should have known it was you calling" with an attitude and proceeded to say "Please use the other telephone number or Geico portal for questions as this number should be left open for claimants to call".

I asked if she would rather have me call the number she provided and she said "yes, you guys have called me 8 times in the last month". As far as I'm concerned, I have NEVER had an issue with any other Geico adjuster by calling their direct line.

Kelly Woods has a nasty attitude and was very condescending in our 2 minute call. There should be no room in such a great company for someone like this to be working for them. We had also…

I have had to fight my adjuster the whole time. First to even get a rental an now to pay for my rental which she is not doing the rental company charged me a 177 for the car she is supposed to be covering! I have asked numerous times for a supervisor min have bothered no one is helping me with this lady and I have had it with her and the COMPANY if this is how they treat customer I will not be one after this!

Regarding GEICO claim number 0653788950000003, incident date 10/4/2021. My car was hit by another driver on US41, Tampa Florida. I reported the incident the same day to my insurer, GEICO. The driver at fault has Progressive insurance. Very quickly GEICO established that the other driver was at fault. The problems began here.

They advised me to contact Progressive to coordinate the repair of my car. Of course, Progressive did not wish to deal with me. I have asked my adjuster, and the local GEICO for assistance in dealing with getting my car repaired but everyone has declined telling me I must coordinate this with Progressive.

Well, of course Progressive does not claim responsibility. I am not trained in dealing with insurance companies, I thought GEICO was supposed to do that for me. This…

As a policy holder of Geico insurance for my vehicle, I transferred insurance to my new vehicle which changed slightly - This was over a month ago. Now I get an email from them indicating that my next payment (from $170.00) is now $456.73. That's a 62% increase in my bill! Then my monthly payments after that are $380?! I have NO accidents, NO tickets/citations, NEVER late on payments and I'm almost 53 years old - and this is the best GEICO can do?! I FEEL LIKE I GOT SCREWED HERE!

They stated:

"We understand that you are concerned about the payment amount due on your recent bill. According to our records, your request to replace the 2004 Honda with the 2017 Ford caused an increase in your premium. In addition, whenever changes are made to a policy mid-term, we recalculate your new policy…

GEICO. 10/8/21

This moment in time I will not even give GEICO INSURANCE COMPANY one star . I would give them a big zero and here’s why: I have been a GEICO Insurance customer for 15 years . I have had GEICO insure ALL three of my Toyota vehicles over the last 15 years. I have never had a problem getting my coverage declaration package with the schedule breakdown of my monthly payments sent to me one every six months . I have made EVERY ONE of my monthly premium payments FOR the last 15 years .

I Bought my new RAV4 XLE March 15, 2021. I had turned in my former Toyota Corolla for my RAV SUV yet Geico charged me for both my RAV and my Toyota Corolla on my insurance policy . In fact they overcharged my bank account . I had to call numerous times to get them to fix this issue.

IT HAS BEEN…

This moment in time I will not even give Geico one star . I would give them a big zero and here’s why: I have been a Geico customer for 15 years . I have had GEICO insure ALL three of my Toyota vehicles .

I have made EVERY ONE of my monthly payments FOR 15 years . I Bought my new RAV4 XLE March 15, 2021. I had turned in my former Toyota Corolla yet Geico charged me for both my RAV and my Toyota Corolla on a policy they overcharged and took money out of my bank account that was the wrong amount.

I had to call numerous times to get them to fix it. IT HAS BEEN SEVEN MONTHS AND I HAVE YET TO RECEIVE MY GEICO INSURANCE COVERAGE PACKAGE WITH THE SCHEDULE PAGE OF MY MONTHLY CAR INSURANCE PREMIUMS THAT ARE DUE AT THE BEING OF EVERY MONTH.

I have called numerous times over these sentences months…

I call geico last month to take me off of auto pay before September 6. The lady took me off. I told her I will call back on September 17th to pay for my bill. Well geico went ahead and sent the payment through my account making it overdraft twice.

I call Monday and the lady spoke with my bank plus geico added 20 more dollars to my bill and it wasn't my fault. Now I'm getting a run around. I'm very pissed off! And I want something done about this.

I done been with geico a long time. I even send a email to geico for my statement where it overdraft my account. I will be calling the person that's over the company about this.

Hi,

I am very upset with David Putnam essentially misleading and taking advantage of me as a Geico customer. I was told when making my claim that I would have up to 30 days rental, based on my chosen coverage. The earliest I could get my car fixed was 2 weeks.. which it would then take 3 days to fix (estimate). David only signed off for a few days of rental car, so now I am here over a week later with no drivable car (car goes in on the 13th) and no more time left with a rental. Help.

I am very dissatisfied with the service I receive from GEICO. I have been a customer with GEICO for 20+ years and I am very dissatisfied with the recent service. After the service receive I don’t know if I want to continue doing business with yourselves.

Policy. Number: 6046-40-48-82 In December 2020 I brought my never over as a customer. I have authority on the account and I paid the full amount of 1,223.30 June 12, 2021. On the same day I made the payment I spoke to a representative regarding defensive driving and was informed I was taken off in error. The time period for defensive driving is 2021-2024. I was told th difference of $104.70 will be refunded to my account. Ever time I call GEICO I get all different excuses and stories but I cannot get my overpayment back. However GEICO has…

Good morning Geico associates,

My name is Jacqueline Stewart I was in a car accident March 10, 2021 and the person that ran into the back of me was a Geico customer. How to I am a Geico customer and I was displeased with the information I was given my case number 10130673730171454 and I was told that it was closed. With that being said I receive documents to turn in and I did say however I did not know that I could not claim my medical bills due to the case being close. I did receive compensation for time off during the time I miss work but this pandemic I cannot afford $2000 in medical bills that I am not responsible for if you can please assist me with this situation I would greatly appreciate it I can be reached at 301-906-9181.. Thank you in advance for your time In advance for your…

I had a horrible experience with a customer service representative - his name is Travis. I had a question about my upcoming charge, which seemed incorrect. The First-person on the phone said i added a new car, than that it was because of an accident.

He had to check with the supervisor to be able to respond to my question. After 30 min he said that the charge IS CORRECT. I did ask to explain and received the rudest response ever: All I can say is this is correct.

I asked to speak with that supervisor since my question hasn't been answered. He did put me on hold for 30 minutes!!! He came back and apologized for the wait, and I asked if there is a way I can get a response from him. % MIN.

He came back eventually and SAID THAT NO ONE IS AVAILABLE. I was on the phone total of 1 HOUR and…

3 weeks waiting, horrible customer service, no return calls, you can never talk to anyone, or for that matter anyone who cares... multiple trips to adjuster.

I never said it was a bad company. I said I was upset due to the empathy in regards to my husbands DEATH. Now I’m being threatened. You let me know how that makes you feel!

These people are dangerous. I worked in the Nashville office. I didn’t have a lot of experience. No had ever really worked with me. Well my husband passed away a couple of weeks ago. Oh I’m aware that no one cares but me and I did.

For some reason I put my phone in the work computer which was a fireable offense I agree. My boss tells me that she is tired of hearing about him. That angered me so Zi requested more money. I should have never done that.

People are taking money from my account. Threatening me on the internet,telling me their going to ruin my life. As well has using my phone to tape me and send threats. I really was sorry. I have been black balled from Microsoft, google, and Facebook. It was horrible.

They changed all my passwords had my phone cut off. All I wanted was…

No progress on my claim almost for 40+ days. And, when I spoke with representative, I was told different information. The person who is handling my claim is telling me the same thing all the time, no progress at all.

I do not know how many days or months are needed to handle this very clear and easy case. I feel like somebody is playing on me. There must be something fishy somewhere, as I was told that the other party did not have recent or active insurance coverage.

One of your insurance adjuster is being rude to me because he thinks I’m not an American and Dnt want to fix my car which was damaged by your policy holder

I have been on hold for the last 20 minutes with a question regarding my policy!! This is a disgrace!!!!! It is now 2:49 pm in Arizona so there is NO excuse. And don't tell me about COVID....if you cant run your business GET OUT OF IT!! You certainly can debit my checking account for my payment.

Call me to save my business 609-707-0782. Jacqueline Steinberg

This is not so much a complaint as I am disappointed in GEICO services. I have been a customer of GEICO for 10+ years and they are canceling my insurance and not because of a negative driving record. My record is clean but because my spouse does not have a license and a vehicle is co-owned, they are requiring that I show proof that he has a license in order to keep my insurance instead of putting him down as a non-driver.

Never mind that I had several of the same vehicles prior to even getting married. GEICO is full of it. Finding me a better insurance company.

March 20, 2021

For the past four years, my husband and I were satisfied with Geico until the following events transpired:

February 27, 2021 - Collision accident occurred. I was in the vehicle with my two sons (fifteen-year-old and two-year-old). The collision was reported to Geico, claim number 0609648010101016. This claim was assigned to Tanja Cardoza (925) 381-7712.

March 2, 2021 - Per Tanja's request, I emailed my vehicle's registration.

March 4, 2021 - Geico towed the vehicle to Rick's Body and Paint.

March 9, 2021 - Tanja emailed me the preliminary estimate she prepared ($5,121.37 - $500 (deductible)), totaling $4,621.37. Thereafter, I briefly spoke to Tanja, over the phone, about the estimate's break-down. Tanja and I disagreed on recommended recycled parts because she could not…

recived by mail invoice for my car insurance ( renew existing policy ). 02. My wife passed away and I called Geico to remove Her from policy. 62. 98. Called and spoked to agent, she can't explain to me what happened.

Was told that my insurance went in few days up. Price went from last 6 months insurance I have already.

Also Geico charge me for mechanical failure for one vehicle which I never request. Have life time warranty on vehicles with towing and reimbursement, etc....

Also show wrong information concerning financing company, I owned this vehicles, no payment. Very unhappy with Geico agents. They are very unpleasant talk to. Changing price from one Invoice to higher in 2nd invoice in one week. Do not think will use anymore Geico as insurance.

Geico is horrible! My daughter was in an accident. She has her own insurance with State Farm. I have insurance on her car through geico. There was no Witnesses that stopped at this accident, so FHP was not able to give anyone a ticket even though the other driver stated she was looking down and wasn't sure if the light was red or green.

(Fyi she ran the red light and hit my daughter) . Well 5 days later Geico called to tell me there was a witness and I would be held at fault for the accident. (My daughters insurance declined geico and said there was no Witnesses and she's not at fault).

After my own investigation I found out that the Witnesses is a geico's adjuster. REALLY! So your own adjuster witnessed an accident and didn't even stop or call FHP to report it?! They refuse to tell me…

Our car 2016 Outback was stolen. Our adjuster Scott Young is not returning calls. Mr. Brandon Young is out indefinitely. 00 of charges put on my wife's card for a rental that was to be paid for through Geico but no one is calling back.

I understand many are not at work or out of work.

I contacted Geico about how my claim was mishandled and I was made to pay the body shop that did the tear down on my VW 2013 Tiguan $541. Geico refused to pay the full bill. Then the deducted my deductible $500 on the pay out for the total loss.

Then stopped paying for the rental car before 30 days. I was told over 3 weeks ago it would be reviewed and they would get back to me in 2-3 days. I have heard nothing at all. This total loss declaration has cost me $2,000 out of my own pocket.

Their insured hit me in a parking lot. Hit my open door and now Geico says I am at fault. I want to say how bad this company is and I hope you folks sue the hell out of them.

We are told something different every time we call which is a lot because one of there reps messed our policy up and when my car was totaled on Christmas Day by an unlicensed and uninsured driver I call to make the claim and they tell me I only had had liability.. BULLSHIT..

this car was all we had left of my mother who just died of cancer and we would make sure it was covered. They say they will help then find every excuse so they don’t have too.. why have I been paying $200 a month for NO COVERAGE!?!?! I’m disgusted!

Been off work no way there, plus I have medical conditions due to this accident ... I have six children who I can tend to because I’m hurt and who I can’t get anywhere they need to go... what a shame of a company!

I’m getting legal help ASAP.

When your car is in an accident and you have full coverage, you should not be left without a rental while a third party investigation is being conducted. Does the third party investigation mean Geico is not going to fix the car also? Would like corporate office to call me @757-544-0095 to explain this to me.

Upset, disappointed and confused,

Debra Corbin

I’m trying to CANCEL my car policy using the GEICO APP (I’m traveling internationally and I have no car anymore inside USA) but they do not allow and instead that they keeping charging me. I don’t need a car insurance this moment, WHY IS SO EASY TO START BUSINESS WITH GEICO AND SO HARD TO FINISH? Could someone help me? I can’t CALL then.