GEICO

I was rear ended by a fifteen year old that had a provisional driving permit in September of 2018. I had full coverage, but no rental car insurance. The Gieco body shop in Tracy California had my car for over two weeks.

I had to rent the rental car. Milisa Suarez, my claims adjuster told me that after the car is repaired I should submit the rental car receipt to to the other parties insurance company for re-imbursement. 00. A. for the other party.

, I did that and waited another month but received nothing, not even a phone call. So, I CALLED BACK THE OTHER PARTIES INSURANCE CARRIER and talked tio another Rep. He told me to fax the receipts again, so I did.

To date I received nothing. 00!

I wanted to save money so I contacted Geico for a quote. 00 per month so I accepted. I filled all the paperwork and also listed a fender/bender my friend had with my car over 3 years ago. 00 per month because of that accident.

I still agreed to the price and signed the contract. Policy went into effect 1/1/19 and Geico send a letter to my previous insurance carrier to cancel my policy with them and proceed with Geico. 00 per month !!!!! I was shocked, that is $200 more than their original quote.

I asked why and she didn't know. I asked to speak to the branch manager since I was so upset. After holding for 20 minutes, A man came on the phone. I asked him if he was the branch manager and he said no, just a supervisor !!

I explained the situation to him and he (supervisor) says that $200…

I came to a complete stop at a four-way stop sign. When I proceeded my car was hit by a truck that ran through his stop sign. Geico reported that I was 70% responsible for damages. " I've never felt so victimized as I do by Geico and my wonderful (sarcastic) agent Jack.

I would rate the service a ZERO if i could but I will on the social media and BBB websites !! I filled out an online application 3 days ago (12/31/18) for a quote for my auto insurance. 00 per month that I was happy with.

I replied to Geico that I was happy and would sign a contract with them. I was then asked more questions as part of my contract in which I FULLY indicated a fender bender accident almost 3 years ago that happened when a friend had orrowed my car to go to the store.

(Their's was in the shop). When Geico's underwriter reviewed my application they specfically asked me "Who was the person driving the car during that fender bender, does he live with me, and does he have his own insurance".. 00. I still accepted the amount and send in my contract.

They took the money out of…

YOU GUYS FUCKING SUCK. Your claims department is an absolute fucking joke especially MICHAEL RODRIGUEZ with the auto damage department. I will never do business with you again ever. FUCK YOU. FUCK YOUR claims department. FUCK everything about your company.

you all fucking suck dick. fuck you. fuck you fuck you.

The City of Columbus sent an invoice to Geico for damages your insured caused (who has full coverage) We already depreciate the costs and provide the low cost to you because we purchase our products in bulk. 18 and I have sent her case law that explains she cannot depreciate the amount.

Geico always pays the City the amounts of the invoices because they generally know this to be the rule. The adjustor Jana Sanders at 478-722-2654 will not listen to her insured nor will she respond to me regarding the fact that your insured has full coverage and we are legally to me made whole for the damages.

Your insured is now going to have to enter into a payment arrangement for the remaining balance and I feel this is not fair to your customer and it is not fair to the City of Columbus. The claim…

I just want share the horrible experience I had with one of the GEICO employee today. I had issue with my windshield glass that was replaced a couple months a go. when I was driving on the HWY, a little rock hit my windshield glass and cracked easily.

I have full coverage insurance with GEICO and I requested original glasses for replacement. The lady named Tydesha Brown, claimed herself a supervisor, told me that I have to pay about $450 plus for the original out of pocked. To begin with Ms Brown was so rude, unprofessional and repeated same words a gain and again about my policy.

So, I tried to explained to her that I'm very loyal customer and been with GEICO for about 7 years, and asked her if I could speak to a manager or supervisor. Ms Brown said " there is no way you can talk to a…

rear ended by a customer of GEICO, in a SCHOOL ZONE who was texting and driving. I did not try to claim any undue hurt, or try to sue them for anything. I just wanted my car fixed. I was told to take it to a auto body shop, that did not even fix my car.

I decided to take it to the Jaguar dealership. They found more damage and it will take longer to fix. I was told by GEICO that since I already had the rental car, they will only extend it to equal out a total month.

My car will take an additional 2 weeks to fix. How is it that a client of GEICO can rear end me, and I am the one who has to figure out a way for my wife, (WHO HAS STAGE 4 TERMINAL CANCER and relies on her car) to get to appts to get around?

I am an ACTIVE DUTY service member, and I am in Korea. I can not be there for my wife…

My name is Bobby. One of Geico’s insured customers back into my car. I ended up going to the hospital following the incident. I was assigned a claims adjuster named Elizabeth Eby. My claim number is 0130143000101015. She has received my medical bills and has been rude to me and is purposely delaying the processing of my claim.

I served in Desert Storm and I always considered Geico to be supportive of the veterans. This lady is so rude to me reminding me that she gets off at 4:30pm so don’t contact her with any questions after that timeframe.

All I want is my medical bills and my one week of lost wages paid to me. I didn’t ask to be backed into. I have numerous military friends who are insured with Geico from my old unit and I am letting them know my treatment in this matter.

I deserve…

We have been with State Farm for over 40 years. Recently decided to compare insurance prices. WHAT A MISTAKE. Everyone and we talked to approximately 4 representatives and was given 4 different quotes. I have NEVER had such poor service. When talking with them it got more confusing by the moment. Our quote started out (and we have the emails) at approximately $700.00 then we went to $601 then we went to $500 then today we went to $797.

Well I called my agent at State Farm and paid them.

I would never recommend anyone to your insurance company. I would tell them to RUN. I can't rate Geico because I would not even give you 1 star.

During the week of August 24th, an accident (that took place on August 18th) was reported to GEICO , involving myself and another driver. On August 23rd I contacted GEICO to let them know that I was in need of a rental due to that accident.

The gentleman that I spoke to was very helpful and sensitive to the frustrations that I was dealing with, in result of the accident. He stated to me that GEICO can pay up to $50 a day, for up to $1500.

I responded that I was happy to hear that because I am likely going to have to buy a new car, so it is likely going to take some time. He inquired if my car was totaled and I told him that it likely was as the airbags deployed.

He expressed that he was sorry to hear that and then said that GEICO would do all that they can to ease my stress and assist me.…

My accident was 6/17 my spin was injured iam now in the process of settling and Geico will not honor the demand that was sent to the undersigned 8/16/17 Michelle Hull 757 689-2310 claims Department 0115704200101425

my check return and my policy cancel did not get email comformation about it til oct 12 2018 so i got online tommake payment it only allowed me to paid min of $16.24 i call rep told me it cancel on oct 7 2018 wow pls help me it this matter policy # is4485400149

I signed up with auto pay. Paid my bill early. Then a week later they are drafting with the auto-pay. Disputed the payment and had it returned. Guess what, they tried it twice more the following week. You are supposed to call if you are going to pay early, to cancel the auto-pay.

I never have to do this with any other company. I had to put a stop payment so that they would stop trying to ACH my account. Supposed it will continue until it gets the payment.

Also, to make sure they received the payment and to get a refund. You have to send a running bank statement. Ridiculous. Customer Service was no help. Their solution was to let the payment go through, send the bank statement.

Then I could get a refund or have a credit on my account.

Auto adjuster claims my car has 139k when in fact it has 131k he also claims that there is around 2,000 dollars of damages to interior trim and plastic pieces which in fact there is no damage nor missing pieces also claims that engine is damaged due to water in oil which there is not and i get no answer to what led him to determine a damage engine now a supplement was done and now they substitute engine parts for interior parts when there was no engine parts originally on first estimate no one can explain or give me answers main issue is the engine has no water in oil adjuster says there is and

I had a certified mechanic look in to it and his answer was no water in oil who can help me get my car properly inspected for it’s real damages

I was scheduled to come in for an inspection Saturday the 21st of July in Redwood City for a claim I filed previously last week. I was scheduled for a 11:30am appointment which I arrived a few moments ahead and went in to notify the rep that I was present.

” (I was only trying to inform him I was present) I humbly returned to a bench and sat with a friend who came along with me.

Finally he calls me and we walk around the vehicle to inspect when his attitude was very sharp he began asking all sorts of questions that already been answered and written in the report. I told him all of this was in the report. ).

then he began inspecting other things that had “nothing to do with what I was reporting” taking photos of my dash lights and anything he could point out for whatever reason! I have…

00 2 I called ashlee at customer support and she told me weather plays a part really asked to talk to a supervisor and she proceeded to tell me she would tell me the same thing wow this is the staff you employ I called my local office in Melbourne and she put me in touch with a supervisor yadeln who told me or tried to school me in the risk on the road of people texting and she is on a budget too blah blah blah we are paying the bill not her I have requested a breakdown of these raises because geico does not show that on the statement only amount owed we have a bundle with geico auto cycle boat when your customers are not informed now we deal with deception we have been with you for 10 years preffered customers so

we are being told with all this change will probably happen you might…

00 FOR 2018 I CALLED CUSTOMER SUPPORT TALKED TO ASHLEE WHO TOLD ME ITS WEATHER AND NO SUPERVISOR TO TALK TO SHE WOULD TELL ME THE SAME THING CALLED MY LOCAL OFFICE WHO NOW PUT ME IN TOUCH WITH A SUPERVISOR YADELN WHO TOLD ME THAT WHEN WE DRIVE WE ARE AT RISK WITH DRIVERS TEXTING SHE IS ALSO ON A FIXED INCOME SHE GETS IT ALL RIDOULOUS WE HAVE A BUNDLE AUTO CYCLE BOAT THIS AUTOMATIC RAISING OF CAR INSURANCE WITHOUT LEGIMATE REASONS IS THE WORST CUSTMER SUPPORT AND

GET AWAY WITH IT WE HAVE DEALT WITH YOU FOR TEN YEARS PROBALY NEED TO CHANGE YOU MIGHT THINK TO EDUCATE YOUR STAFF

Claim # 0602657990101015-01 Chen Rongqin 2014 Toyota Corolla

Adjuster, Annemarie Budesheim is one of the most incompetent adjusters i have ever seen in my forty four years in the business. She does not have the the enough experience to prepare a proper estimate. Besides that she has a very bad attitude. People pay for this insurance, She said this is a pulmonary estimate when the damage is visible. She just did not want to write what was there, We showed her all the damage. She just trying to keep her numbers down, And not give the customer a right to a fair return.

Spoke w/Nathaneal M requested to delay payment . Iinformed request was granted but payment cleared placing us in a real financial hardship. When called Geico to resolve spoke w/ Kendall supervisor on 6/8/18 was told they could issue a refund but would cancel my insurance immediately thereby taking my right to a grace period.

They said this would be all they could do for me. Made no effort to resolve the issue. When I asked for their corporate office number to complain about these practices, was told there was no number I could call.

Very very poor customer service

password to hard cant log in i have disabilities not sure how Help I would love to log in pick one for me iI have tryed many times always left hanging no help

My complaint is that Geico is still a sponsor of Samantha Bee. It is outrageous that a company of your stature is willing to put your support behind this offensive trash. I have been a long time customer, and certainly appreciate the action State Farm has taken.

It does not go unnoticed. Thanks for your time.

I was struck hard by 2 vehicles while I was stopped at a red light on April 2nd, 2018. Ii have spoken to your claims people a couple of times, and they are polite but handcuffed by procedures. I am being told that while the company accepts liability for the accident, the lack of cooperation from State Farm is the hold up, since you and they have to work out joint responsibility.

State Farm says they have spoken to your claims people, and don't feel any liability. when i called Geico claims back to give them this information, Geico is saying that State Farm won't speak with them on splitting liability, and they can't move forward from their side unless they come to agreement with State Farm.

I don't care, i don't have use of the vehicle that was totaled because of a bent frame from the…

I have all my documents and a lady in office was helping me with my comprehensive check before mailing it out she no longer works there screwy. Nothing was else done to help me this is so not right I made a complaint with BBB and I just want whats loyally mines.

Progressive helped me way much better than geico and it only took them a week plus not 3 months still waiting for someone to issue my check because by law if my vehicle wasn't found within 14days like someone at geico told me they would give me the value of my vehicle by check please call me at 8083129859

I have been with this insurance company for almost 20-Years.

The sad apart, the service, customer care and integrity of this company has diminished each year to now nothing.

The commercial they run about saving you money. That is the biggest joke of all.

Geico is a scam.

Save yourself the trouble and find another Insurance company.

I received a phone call from Richardson Tx claiming they were agents of Geico. The call stated it was being recorded. The caller stated the reason for calling was because Colorado insureds didn’t know their uninsured motorist amounts could match bodily injury amounts.

I informed the caller I did know that. They continued to say they would send me a letter and if I didn’t sign and return it within 5 days they would increase my limits and charge me an undisclosed amount.

I asked to receive a copy of the recording and was denied by the caller. Her Supv Debbie , and Debbie’s consultants Cassie and Ryan. Debbie reiterated I could not get a copy of the recording and I’d get a letter that would cause my rate to increase if I didn’t sign and return it.

I told her I was upset that I got a call…

I made a marine claim. It took almost 3 months and it is still not closed. I have had 2 adjustors look at the boat weeks apart for some reason with neither of them locating the problem. I have not received a phone call from my claims representative once and had to call the contractor that was used down in Louisiana to see what was going on.

I have had to call 5 times to your customer service dept to find out what the status is. Due to the delays in this being resolved I had to have my boat covered due to inclement weather and once repairs finally start I will have to pay all over again because the plastic covering will need to be removed to do the work.

I have had to do all of the leg work between your company and my marina which baffles me. When my daughter had a car accident your…

On the day before Thanksgiving , I was on my way home from work ( I work nights from 9:30pm to 5:30am ) when I struck a large black metal pipe that was in the middle of the road. Immediately my low tire pressure light came on, I lost all heat in the car, engine warning lights lit up and my car started smoking.

I got the car home and lifted hood and smoke rolled out and I could see what I thought at the time was oil all over the inside of the engine compartment. I called Geico right away and started a claim.

I don't get holidays off so I had to work on Thanksgiving. now it was obvious from what happened my car was going to need mechanical work. There is a repair facility less than one block from me but I was told it was best to have my car towed to a company called Abra because there was…

My insurance agent contacted geico and explained their Clint was clearly at fault, geico refuses to claim fault, I have a police report that backs me up, and pics of the accident site. I filed a small claims suit, then geico wants to settle..

all I asked for was blue book value and tow fee and now small claims fee. Geico refused and was rude as hell. Don't return phone calls. Been without a car for month and nothing. GEICO SUCKS! And I'll spend all my time letting the world know it! I promiss!

My truck was stolen at gunpoint an arrest was made and yet been 11 days since rhis happen and Geico has still not covered for a rental or yet to have my vehicle fixed. Truly upsetting I have had them for about a year and tell this point never been late on a payment and never the less late on my truck payment.

I supplied Police report , bank statements , and also repair I have had to my truck since I owned it. These guys are a joke. Been taking a bus and using my bosses vehicle for the past 11 days cause they don’t help out at all.

This agent is setting back in Hawaii dragging her feet. Telling me anchorage police department might take 30 days just to recieve a police report.

Poor customer service skills. Dropped the ball on processing my claim. Did not receive two days of rental on 1st claim. Had to meet two deductibles because accident happened on own property. All I hear is sorry..... can’t do anything about what happened(didn’t happen) Only thing I can say good thing no bodily injury claim, would hate to see how that would turn out....

I feel that my time spent, filing claim on app and several conversations on the phone I should have a line item bill for Gieco for over the two deductible amounts. I did all the work. for companies that don’t know how to do there jobs.

Poor customer service skills. Dropped the ball on processing my claim. Did not receive two days of rental on 1st claim. Had to meet two deductibles because accident happened on own property. All I hear is sorry..... can’t do anything about what happened(didn’t happen) Only thing I can say good thing no bodily injury claim, would hate to see how that would turn out....

I feel that my time spent, filing claim on app and several conversations on the phone I should have a line item bill for Gieco for over the two deductible amounts. I did all the work. for companies that don’t know how to do there jobs.

My accident was in early July. It took them. A month+ to get back to me about my car. It's also taking forever to settle it. I'm driving a rental car that i am now paying out of pocket for and have been since the 5th. This is crap service.

It's gunna cost me more for the rental than it will for what I get back for the car.

GEICO settled a complaint without my knowledge. I was told that a lawyer assigned to me at GEICO would contact me before settling, but no one ever did. I told the Claims Adjuster that the lawsuit filed against me for a minor traffic accident had false statements that the plaintiff filed against me.

I don't deny that I was the cause of the accident, but not in the way it was written up by the plaintiff's lawyer. I specifically told the Claims Adjuster that I didn't want GEICO to settle before I had the chance to speak to my assigned lawyer.

My account of the minor accident was taped the first time I spoke with the assigned Claims Adjuster. GEICO's lawyer should have listened to the recording before deciding to settle. " I don't believe that, and furthermore, I need to pursue the issues…

On September 4th ,2017 I used my roadside service for a flat tire. I understand Geico does not have any control over their contractors and their arrival times, professionalism and so forth. But you guys do have control over who you choose to contract for your company.

I had thee worst experience with statewide roadside service. My ETA was 1hr which would have been 12:15am. The driver did not show until 1:30am. He never answered any of my calls and never apologized for the delay when he arrived.

I had geico call their dispatch directly and that dispatcher (Cynthia) kept instructing me that this driver was 2 blocks from my home! Total lie! Now this is where the plot thickens, the driver showed up, I said hello and he didn't give a response.

Not only that but he was accompanied by his…

I am beyond livid with GEICO as a company! I have paid close to $400 a month to be insured due to my age (25) and car (A4) geico had not contacted DMV about being unsure and because of that 2! Tickets were issued. This has cost me much time off and as a new mom extreme emotional torture! Let me tell you why. I called to make a payment at the end of Nov. You guys cancelled me! Oh but no text no call?

You guys can text and call for a payment right? But the decency to call and provide me with time to find new insurance is too much to ask?! Now with a ten month old son and a full time job I need to look for new insurance but also drive without any!!! This is outrageous. The money it has cost me to solve this issue with the courts and DMV plus time away from my job. I don't need the headache.…

I want to file a full on complaint that may end in a law suit. My GEICO adjuster is a criminal and is trying to find me as 50 percent of the fault in an accident in which I was struck by a car at a high rate of speed while they drive down a turn lane to avoid traffic.

I want even moving I was sitting there waiting to merge. I'm mind blown. After being in accident adding this to everything is just horrific. My own carrier found me at 0 percent fault. I have pictures to prove it.

Her words where pictures don't show motion? Can anyone please assist.

My GEICO agent has limited my rental reimbursement. My auto is still in shop. I have not reached my maximum amount of coverage yet. I have called my local GEICO customer service supervisor and they will not return calls. They are not honoring their contract.

I am very upset that I am now paying rental out of pocket. I thought this company cared about it's customers? The commercials are so funny, but I guess it's all a scam.

My bill keeps going up and the agent is very rude. GEICO does not care if you're a customer or not. They mess with your account make changes without your knowledge.

I have never had a problem with Geico until I had a parked vehicle incident that produced damage to my tail gate. Usually I take the car to an adjuster for Geico and now a new policy. I have to download app for smart phone and follow the instruction to take 12 pic as directed.

Well that is good-----but the pictures do not tell the whole story. They send me an email saying I will get a check for damages. I take car to shop that has done a lot of work for Geico in Prescott and the estimates are 1000 to 1500 dollars diff.

Shop gets on phone to Geico no fix the way Geico says and if that doesn't work hold car for 3 more days to authorize what really has to be done. This is no way to do business. A picture does not tell the total damages under the panel.

I am totally fed up with the non…

No notification that my auto policy was canceled for owing $44 for a premium increase. Drove for 21 days without insurance. GEICO customer service will not respond to any of my calls or emails. So unreal.

I'm having problems with GEICO Insurance Company. 28 from a claim I made. I have called the Insurance Commissioner to complain. My first check was $3,704, they stated to me if I needed more, I could file for Supplement. 01.

My complaint, not being treated fairly. 00 Yearly and I should not be treated like this. Making a complaint is not needed, calling an Attorney, or even the Media. I should not have to do this. I would like to get away from GEICO this was my first claim.

When I asked the company how long I have been with them they refused to tell me Why? every time I ask for my money, its always an excuse why they are holding it. I'm tired. I hope this matter gets taken care of in a timely matter.

I do not like the GEICO peter pan commercial. I think it's rude and offensive to older people.

GEICO sent me a letter of rejection concerning insurance for my home. Prior to canceling my temporary insurance with GEICO through Ms. Duke, I procured home and auto insurance the night before I cancelled. I even called the corporate offices to check on everything and confirm my status. The reputable company I purchased my home and auto insurance found nothing wrong with my home, and to date Ms. Duke has not once mentioned that there would be a problem insuring my home. I am suspicious about how Ms. Dukes handled the cancellation procedure.

You see, I cancelled the insurance with GEICO about 12 hours after it took effect. All letters of cancellation I sent to Mrs. Duke were documented two weeks after the actual cancellation date, and now I get a rejection letter with the cancellation date…

Unfortunately on May 31, 2015 I was passenger in my husband’s car and we were hit by a GEICO insured auto customer. The claim number is 436M03363. I was injured and was sent to the hospital in an ambulance for head and neck and upper injuries/trauma.

I am currently suffering from a headache as I write this letter, two weeks later. The doctor at the emergency room said things would get worse before they get better. I tried to work with GEICO customer service people and I think that is the main reason things are getting more painful, but I feel that since you have insured this person who 1) admitted to both you and

the police and 2) was found to cross into our lane and hit our almost new and formally unscratched and perfect car, your staff would consider things other than lies and deception…