General Motors

My 2012 Camaro 1lt convertible tan was sent in for service. I was led to believe it was fixed. Six months later the top has a bow in it again. Spoke with general managers who seem to not have an answer.

The warranty is gone and I have less than 20,000 miles. I have ask them to give me a call no response. Mike Reed Chevrolet of Hinesville, GA has no mechanic who claimed they fixed it under my warranty when I sent it back the second time.

Shame on them for being such a liar.

My 2008 saab, has a check light engine. I made appointment with GMC in Lawrenceville, NJ, I inform them what was going on with my car, and my mechanic gave me a print out of a recall on this model and year. A staff member at GMC said that was find bring the car in, I brought the car to the shop on Feb 12, 2016. When I approach the service desk and told them why I was there for service. I was immediately inform they don't do recalls on Saab. The service employee then proceed to give me number of other dealership that service recalls on Saabs. The first dealer was Audi, the second was GMC in Cranbury, I called Audi and they ask me why would GMC give me the number to have my car service there when they don't service Saabs, I couldn't figure that one out either.

I finish my called with this…

When it's time to trade I will look for a product that when it says 24 months free service that's what it means.

I have been a GM driver ever since I was sixteen and now being sixty-six I have to change. I even was for some years a GM mechanic. With reading the headlines GM giving employees a $11,000 payback it just makes me wild.

After taking a government check to stop bankruptcy and this payback it must mean you are just charging too much for your vehicles. To me it shows price gouging the poor people again. For this I will never buy another GM vehicle.

I will tell everyone I can and tell those people to do the same not to support GM. I hope other people realize this and so on. Maybe it won't effect you now but hopefully it starts and down the line.

There are just too many vehicles out there better than what you produce.

Jan 08 2016, truck will not turn over, dead battery in 2 year old truck? so I get a local garage to deliver me a new battery, install new battery and truck will not start, call road side assistance and head out to North Bay Hooper gm dealership Jan 11 2016, once in garage hoopers replaced the starter (they didn't specify what was wrong with starter?) I believe the battery was discharged too quickly due to grounding issues with the starter.

Donald Burns of Hoopers, told me the battery is covered under the 3 year warranty, so did the service manager, I was told to " just bring in the receipt Mr. McElheran and we'll cover it under the warranty ". the next thing you know Donald Burns pulls a 180 on me? sends me an e-mail now denying coverage? Mr. Burns is acting in bad faith towards…

On 05/2012 I purchased a 2012 Chevrolet Impala. On 12/23/14 I complained about the tires (all tires) were dry rotting and needed to be replaced. I was told that Chevrolet would not cover this even after taking the car to Goodyear and they told me to take it back to the dealer for replacements. The dealer WOULD NOT replace these tires. On 04/2015 my wife took the car into the shop to get a headlight replaced that was fogged from the inside. The Service Manager turned the bright lights on and it did not help the problem.

Te passenger side headlight has gotten much worse and they DID NOT replace this. Today 02/07/2015 the drivers side headlight is doing the same thing and getting worse. If the passenger light was not replaced there would be no reason to take this back to the dealership to…

I personally have had to pay to have my blower resistor and connector (air condition and heating) twice on my 2012 Chevy Malibu in the last 6 months. This morning my mother's 2014 Cruz was put in the shop for the same issue and replacement. I have been informed that this is a known defect with Chevy vehicles. My question is if General Motors is aware of this defect why isn't there a recall? Also, how can I go about getting reimbursed.

Note this problem causes other problems with the vehicle such as stalling out (parked and while driving), check engine lights, RPM movement, etc.

Re: GM Case Number 8-1773884532. Vin - 1GCPKSE35BF134154. My son was driving his 2011 Chevy Silverado pickup and heard and unusual noise. The next day, he took his truck to our local Chevy Dealership, Castroville Chevrolet and they diagnosed his problem as having at least one bad lifter. After further investigation, it was discovered that the cam was also damaged. The technician mentioned to my son that he had seen several 2011 Silverados come through his shop with lifter damage. So the dealership said it was not under warranty, because even though the mileage was under 100,000 miles, the warranty had expired in October 2015.

We have been loyal Chevy Customers for over 20 years. You can look up Jerry, Raymond, or Patrick Hoog in Castroville and see for yourself. I am the executive vice…

We own a 2009 Malibu, bought new. The vehicle has only 33000 miles and the transmission has slipping issues. We called GM service for assistance on the issue, They gave us 1hr. of diagnostics. The dealership said it would take more time then just an hour, so we ok'd another half an hour. The dealership found broken tubes inside the transmission. I related to both the dealership and GM customer service, that the issue should not have happened with the low mileage of the vehicle.

The dealership said the bill will be $640.00, I said that GM should cover most of the cost and contacted the customer service again. The customer service at GM informed me that the dealership determines what the customer is responsible for. The dealership only took 10% off the bill, in conjuction with GM service,…

I have been having an intermittent problem with my ignition switch on my 2010 cobalt in that the key doesn't turn, it gets stuck, causing a dangerous situation for me. I never know when the key won't turn. What if I have to move my car?

Surely you can appreciate the gravity of this problem, lives could be jeopardized. At Jerry's Chevrolet on Joppa Road in Baltimore, they told me they could not duplicate the problem after two days and that there were no codes indicating a problem. (Invoice #303424). What should I do?

Owning a 2009 Silverado, and more often finding very annoying poor engineering. Ash trey UNDER the Steering wheel? Need star screw driver to replace air filter? Like found in every American tool box? well, better to get a spare and throw it in the bed than try getting it out from under and or replacing under truck.

I see now why GM struggles to make it , and I will truly have to think again before buying another one. Not anymore. Get rid of half your engineers GM and replace with mechanics that know!

I purchased a brand new 2015 Chevy Malibu in May 2015 from Waldorf Chevrolet/Cadillac in Waldorf, MD. Salesman was great but I had a flat (hit the side of a curb) and it caused a gash in the front driver side tire. I was with my daughter, granddaughter and my son who has Downs Syndrome and this was at night. We drove to an air pump first to see if we needed air (air pressure indicator was on). The air would not hold. We went to the trunk to get the spare (that I thought I had and lo and behold there was none or a jack. I called my daughter who purchased the exact car about 1 month earlier thinking they just did not put one in my car but she would have one. She called me back and said that she didn't have a spare either and she did not know.

Called the dealership first and explained that I…

I have a 2008 Saturn Vue and the power stirring hydrolic assist has broken. This issue was on recall for this vehicle. The recall is as follows: Recall Number: 08V470000Recall Date: 09/17/2008. I am a single mom who has to work and the money is tight. I rely on my vehicle. The power steering issue that I am dealing with is not a wear and tear issue because I take care of my car by doing routine maintenace and up keep. This is my first GM vehicle and I will be needing another soon for my self and my children.

I need your help in repairing this issue as it is under the umbrella of a recall. The vehicle is currently at Belle Tire. I have contacted the dealership that I purchased it from Suburban of Ann Arbor and the customer service line. Both have indicated that while there was are recall…

A second time around for the same problem and of course the warranty from the first repair is no longer valid. Last year on 6/30/14 I took my car to the dealer for a loud clicking sound in the dash.

The fix was to replace the Actuator for the A/C fan. Luckily I had a warranty plan and only had to pay the deductible. I have a 2009 Impala LTZ. The past week 9/25/15 the same exact problem has started all over.

An annoying loud clicking sound in the dash that starts as soon as I open the door, trunk and lasts for about a minute and a half. And after reading some of the other reviews here I have the same problem as they do.

This fix is very expensive and I am not able to fix it right now. I feel there should be a recall on this problem, which by the way is not the first recall for this car.…

On my 2010 Malibu that only has 66,000 miles on it. The issue I have is the Drivers Door Actuator does not work and I can not open the door from the outside or the inside. I have to crawl over the center console to get out of the vehicle.

I have my car going into Acton Chevrolet to have it fixed. Most of the work is covered under my extended warranty I have. The part that is not covered is the door panel? The dealership told me that they will need to take out the drivers seat to work on the door because it will not open.

They said sometimes the panel will break and that I would have to pay for a new door panel which is $300. That is so wrong at so many levels. To me that is a big safety issue that I can not get out the door and have to climb over center console.

It just took me 2 hrs to remove my air filter on my 04 Pontiac Montana. I had to end up destroying my MAF Sensor along with the air intake tubing. It seems that your highly educated and over paid engineers crammed everything in so tight that they forgot to allow for removal to change the air filter.

There is NO play to separate components, It took me another 4 hrs to remove countless parts just to cram everything back in. The engine had to be unmounted and shifted to the right to gain enough room to re-install. It has cost me over $40 for what should be a $10 air filter, over $100 for what should have been a $40 MAF Sensor, and $80 to replace the rubber duct work.

Maybe you should replaced your over paid Engineers with their Degrees with a lowly mechanic with Common Sense!

I was having trouble with my ignition switch. The key was sticking. I had the switch repaired once, costing me about 300.00 to get fixed. A few months later, the key started sticking in the ignition switch again, therefore, having to had the switch fixed again at a cost of about 300.00.

Then I received a card in the mailed stating there is a recall on the ignition switch after I HAD paid MY MONEY!!! I would kindly like to know if I can get a refund. I can produce my receipts for these repairs before I received the recall card would like a response please. My car is a 2001 chevy Malibu, color black

The transmission on my 2010 Buick Lucerne Vin# 1g4hb5e1xau116808 with 82537 miles on it , went bad. I called Vail Buick & they told me I was 2 days out of Warrantee and wouldn't cover the cost. This is my fourth Buick that I have owned and have never had a problem with the transmission. Keep in mind there was only 82,537 miles on it. The transmission should not need to be replaced.

I have been a loyal customer and I feel that Buick not honoring my warrantee because it expired ONLY two days prior to this incident is not good business practices. I will definitely reconsider where my next vehicle purchase will be.

Ive been trying to establish ownership rights with these company dealerships in the Fresno , Clovis California area and have not been able to . I've been giving name after name after name just not the truth over the private owners name.

(me) Selma's Liberty Auto mall Ford Buick GMC , Fresno's Miguel's English Micheal's Chevrolet and a couple more . Seven , Steve Greene , John Miller , these are liberty Chevrolet employees I need fired actually want to hire a law firm CPA firm in this area to do all the hiring firing marketing and

bookkeeping all other these none franchise dealerships of mine have been giving control of by the company executive id like replaced as well . 14 company dealerships in this area I think a CPA or law firm doing all the back ground checks and what ever else , is…

I have a 2014 Acadia. Since I bought it, it started giving me tire problems. I have to go back to put air in the tires so often or do it at home. Kept complaining and every time I go, they just put air in them and that's all.

Passenger seat behind the driver seat started falling apart. Every plastic around it has been falling off one by one. I also brought it to their attention and they just kind of put the pieces together with their hand and before I actually drive it off their facility, the seat is the same way.

Air bag service on the passenger side has been on and off. It's very unsafe, I don't even know if it would work. Tire sensor light marks the wrong tires. Now is on all the time... I'm done with this car and with General Motors. They are a complete waste of my time.

I was in the process of purchasing a used car from gates Chevy in Martinsville Indiana. I asked the sales person twice if the car as been @ a dealer for any repairs, he said no. We purchased the vehicle and took it back for GM certification and again asked, again nothing.

I called a dealer in another county and gave them the vin # and found out it had a water pump, axle, ignition work and a check engine light on. After speaking to the general manager I was not pacified at all and actually felt belittled and spoken down too. What are my options...

we do like the car, just feeling betrayed badly.

To whom it may concern. My name is Warren and my wife and I purchased a 2010 traverse from one of your dealerships. About three weeks ago, my wife made an appointment over the phone with the dealership, and they said that they were filled at that time, but they could look at the car on Monday.

Well on Saturday morning while my wife was on her way to a race, the car shut down on I-95. We had it towed to the closest dealership which was in Richmond Va. My wife called and told the dealership what happened, and that she wouldn't make the appointment, so I had the car towed back and phoned the dealership and they told me "Oh! your car's coverage expired on the 23rd" which was two days ago. My wife explained to the dealer that she didn't know that, but she made the appointment before it ran out…

Well my 2012 Tahoe problem with cracking dash board and there has been a lot of these complaints tahoes cost way to much for this to happen is it cheap plastic or what. I am very unhappy about this car has only 44,700 miles and again this is a ongoing problem what are yall going to do about this gm is subject to losing lot of customers like this.

On April 3, 2015 I brought my 2012 Silverado in for a wind whistle and erratic brake operation. I informed them that the wind noise was evident from the day I bought the truck. They blame the noise on a visor that I had installed less than 1 yr ago. I had hoped that the visor would help reduce or eliminate the noise but the noise remained unchanged. They insist on blaming the noise on the visor so I told the service manager that he wasn't listening to what I was telling him. He snapped back with "you're not listening to me". At that point I knew there was no getting trough to him.

The erratic brake problem, the pedal was spongy and low and went to the floor a few times, they say they couldn't find anything wrong. If they couldn't find anything wrong, no air in the system, etc. then I…

On April 3, 2015 I brought my 2012 Silverado in for a wind whistle and erratic brake operation. I informed them that the wind noise was evident from the day I bought the truck. They blame the noise on a visor that I had installed less than 1 yr ago.

I had hoped that the visor would help reduce or eliminate the noise but the noise remained unchanged. They insist on blaming the noise on the visor so I told the service manager that he wasn't listening to what I was telling him.

He snapped back with "you're not listening to me". At that point I knew there was no getting trough to him. The erratic brake problem, the pedal was spongy and low and went to the floor a few times, they say they couldn't find anything wrong.

If they couldn't find anything wrong, no air in the system, etc. then I would…

I am working professional and needed a small budget car. So went into GM and asked for Chevrolet Beat on finance basis. They explained me the procedure about the down payment and monthly scheme. I had a good experience dealing with the people of GM and they gave me good options as well based on my budget.

Being very happy about my experience, I have written a letter as well to them appreciating the overall staff there and for the quality of cars they deal with. Great going GM.

'I caught a few days later talk to someone else gave me another story'finally in November. just want to get a lawyer and get a civil case on them

My General Motors dashboard has cracked in two different locations. One above the instrument cluster and the other is located above the airbag on the passenger side. Is this covered by the warranty and if not, why not?

I have owned Chevys since my 1952 Chevy @ age 16 25 plus Chevys since but lately GM has gone to aluminum intakes and heads I have had to re-tighten intakes on my 89,93,09 Chevys you have to do this or gaskets will fail now on my second Chevy Duramax aluminum head gaskets have failed can get fixed for $6,622 yes a little over on mileage but this engine should go 500,000 miles only 160,000 miles on this one, had Chevy had a tightened the heads in a follow up would not have the problem I have now.

Have talked to many Duramax owners with same problem. Next truck will be a dodge if I can't get them to fix it. Called consumer complaints that for no me no help the are a joke !!! complaint # 71-145 187 8651

I am so sick of the Buick Encore commercial, are they too cheap to make a new one? This commercial has been worn out!!! Please do it quick before my husband throws a shoe through the TV. Buick shouldn't be making such an ugly vehicle as the Encore anyway.

I purchased a 2013 GMC Sierra 1500 on December 15, 2012. The tires were lemons and I waited 3 weeks to get the new tires and after Autry Morlan Inc. in Sikeston MO put them on. The tires still were crap and Allen Christian in Dexter MO were the second opinion and they told me I needed new tires. This is a BS.

I want new good tires.

I purchased a new 1999 GMC and about the 3rd year I had a flat tire and "could not" get the tire lowered down from under the truck so called a repair man to do it in the middle of Northern Ontario's bushland and I never complained, just hoped you would make it better on the newer units. I again purchased a 2006 GMC which I still drive and last month I had a flat tire at my camp in a remote area in Iron Bridge, Ontario. I again was faced with the same problem as the 1999 unit.

The jackdown lowering contraption was still faulty, I was unable to get the jack handle into the insert to turn the jack down. I could shove the rod into the hole in the back bumper but couldn't line up the square hole 3 feet in at the jack, so I had to repair the flat on the truck by calling my brother-in-law to…

I bought a buick rendevouz ive had it almost a year the other day driving on the highway the logo across top of the hood came flying off. 00. to replace. I have to pay. Ive had cars since the age of 17 im in my 50's now i have never, ever had a logo come flying off a car. Buick/gmc should replace it!

The rear hatch on my GMC Denali will not unlock and therefore cannot be opened. I have done some research, and it does not appear that there is a manual release ont the inside,and there is no key lock on the outside.

In addition to being an inconvenience in terms of a repair, I would suggest to you that this could be dangerous for anyone trapped in the rear of the vehicle with no possible method of egress if the forward part of the vehicle was not an option, (fire etc). I'm surprised that there have been no recalls or government involvement, perhaps someone has to be injured or die before GM might make a change

The cracked dashboard in my 2007 Tahoe is an eye sore. My fear is that the air bag will eject and cause serious injury to me or my passenger. It used to be that you could expect quality from General Motors and the other US auto makers.

Now having an American made care seems to be the cheap route.

I am letting you know about an accident caused by a defective GM vehicle. On June 2013, my husband and I were test driving a 2009 Chevrolet Traverse when the vehicle stalled and came to almost a complete stop. Because of the malfunctioning of the vehicle, we immediately had to put the hazardous lights on to alert drivers of the complications we were having.

Nevertheless, we both were injured and were hospitalized when a vehicle hit us from the back/passenger side. We were under the Doctor's care for a little more than 6 months. The vehicle we test drove was from the Jack Winegardner Chevrolet Dealership.

The dealership was notified of the incident and paid us the PIP but no additional compensation. Is this the normal procedure behind an incident when an accident occurs involving a…

I own a 2006 Chevrolet Cobalt that I bought used from a dealer in March 2011. Since I have owned this car I have had a problem with the traction control light coming on and car shifting rough. 00 on repairs for this problem.

The last coming in June of 2014. 00. The problem seemed to be fixed until this morning January 26, 2015. Light is back on. Car shifting rough. I have a 6 year loan on this car and still have 2 years left.

Chevrolet needs to address this problem as I have seen many complaints from cobalt owners experiencing the same problems. This is a safety issue due to the fact the car jerks when shifting and you could lose control of the car.

At less than 10,000 miles half my engine and flywheel had to be replaced. For various defects car has been in the shop for almost 2 months. Car returned with a broken windshield that I had to pay 1/2 despite it was in GM custody, having to pay a portion of a rental car despite being under full warranty, continued problems with car, told nothing is wrong.

Couldn't sell it if I tried. Given offers via GM that only would ad a tremendous amount of debt to me. Unanswered certified notice of motor vehicle twice. Giving the run around over and over. After 4 months of trying to give GM my trust to make it right still living a horrific night mare.

I feel they don't care about my safety, and not as a consumer in general. I am fed up, and hurt that a company that I once loved could end up such a…