Green Dot

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.

I HATE THEM WITH A PASSION AND CANT REALLY POST A REVIEW AS I HAVE AN OPEN LEGAL CASE RN BUT WANTED TO LET YOU KNOW THAT WHERE IT SAYS THEY HAVE AN A+ BETTER BUSINESS SCORE IS INCORRECT. THEY ARE NOT BBB RANKED AT ALL.

Your customer service is the WORST EVER! Not a single customer service representative can be understood because (no disrespect) they all speak broken English. A block was placed on my account in error and after 8 hours I still do not have the issue resolved.

I simply called the customer service line to ask a question and my account was immediately locked. I spoke to countless representatives, repeated the same story over and over. I was told the hold would be lifted in 2 days, then I was told that a new card had to be issued.

I got a different story with each person I talked to. I was lied to, made to jump through hoops all for nothing. Tis is the WORST company EVER. As soon as I get a resolution I will take all of my money out NEVER to use this bank card again!!

I would never recommend…

04 mental patiei work for Walmart work for vender in Huntsville Texas work for Walmart never been paid I don't do wrong IRS mangers in Caldwell have Phone number threw Walmart email

I do not understand how this place has not been shut down yet I would give negative stars if I could I have filed a complaint with bbb and as soon as I get my money back I will cut up this card I can't even use the online customer service is awful you call customer service is awful I got hung up on by a supervisor this is the absolute worst experience I have ever had in my entire life DO NOT USE

They stole my irs refund. Closed my account still charging me monthly fees but won’t return my money to me or IRS so they can send it to me. People rude, lie, hang up on you and will never give you a straight answer or fix the situation.

They keep your money and spend it to themselves

Green Dot received 2 of my refund checks and want release them to me, they said they don't have them but the IRS investigated and gave me the account number and said to call Green Dot for my money and Green Dot want acknowledge it claiming they don't know what iam talking about.

They have the worst customer service department I've ever felt with. They have excuses for everything. They've been holding $245 of my refunded money for 6 days now, they got them today they show a status of refunded but don't reflect on my account, and now there saying it can take another 10 days for it to hit my account. They're crooks no good. Don't ever use

You are unable to talk to a customer service agent I cannot register my card therefore I cannot add my zip code to the card information online Green Dot absolutely deploy speaking to customers they don't care about any customer all they care about is that they get your money. I bought a card I cannot use it and you cannot talk to anybody in customer service to repair the problem I guess I'm just screwed out of my money is what they think I am complaining to the Florida department of financial resources and

making sure they have their license to do business in Florida taking away they have the poorest customer service I have ever seen in my life you cannot talk to a live agent to fix problems with your card because they don't care. All they care about is not having the higher customer…

They took my money out my wife account and I’m disable tell us to wait ten day it will come in the mail here it is 11 days no money I need to file a claim or a lawsuit

Having chargers on my phone I didn't make and no one will call me back to take care of it. Called 3 to set up a call back and no1 has called back.

Nobody speaks English, knows how to do their jobs . They tell you false information including the managment making false promises. Has glitches every week, STEALS MONEY FROM YOUR ACCOUNT AND NEVER GIVES IT BACK. Said my card was frauded, then told me it wasn't and could not use MY money .

Has been over a month since I ordered a new card AND AGAIN ANOTHER GLITCH! couldn't use my funds for 24 hrs when I was across California with 5 children over a glitch. By FAR THE WORST bank and customer service and I was with them for over 10 years .

do not DO NOT trust this company!!!!!!!!!!

Being robbed by green dot it's happened way to many times for nothing being done about it I'm getting tired of it not to stop until I put back where I was before dealing with green dot.

I received my Walmart debit card around 2 months ago or so. I also activated it at that time! On Aug 4th I put 128 dollars on it to pay my metro phone store! I tried to pay on line but I failed to remember the pin!

I call a rep she put me thru all the primps and I thought I understood I should of finish letting her help me! I call got another rep and he had no idea what he was doing and he was impatient !!

I got nervous and excused myself n ended call! After that the app I believe thought I was someone unfamiliar with my account and pretty much the app closed me out as I tried to get the pin # I finally contacted a rep on the 5th!

She told me after I requested a refund it was in her ability to process the refund! And that it was processed and she said successful( her quote). That I…

I have been trying to get ahold of a supervisor for 6 days in regards to my account. The representatives have lied saying my money will be back in my account from fraudulent transactions and it still isn’t there. When trying to get ahold of a supervisor I am hung up on or told they can’t get ahold of a supervisor.

We are looking for an attorney to help us is this matter isn’t resolved today

I bought a card went outside to use it and the card couldn’t be activated. Store couldn’t return it. I can’t get ahold of green dot. 2 weeks now and still can’t resolve it. 00

Green dot has been holding my money since July,11 I have now gotten evicted and lost my job because of this absolutely the worst card company I have sent ample amount of photo ID to them every time I get on the phone I get a different response I consider this company stealing because there's no way in hell multiple people said they saw my ID just for corporate to say it's not clear enough when I was told weeks ago that it checked out so

somebody is lying I have all the call and emails I have and I have sent them to a lawyer

I have sufficient funds in my account and my card is getting declined when I try to use it. I have tried calling the help number for several days and have been on the phone for two or more hours each time and have not spoken to anyone! I would like to know why I can't use my card when I have the funds

My last 2 deposits were stolen off my card and u have me at a neg balance of 58 I don't owe green dot nothing as a matter of fact I was just trying to bank with green dot not with a bank stealing my money I live pay check to pay check in almost lost my home I want all my money refunded to me ifI have to go higher up to get my money back than I will this is not the kind of banking wanna use nor recommend my card number is 4143980471821762 03/26 code is 156

Straight garbage. They recently have stolen $145 from me recently. Constant issues with their terrible customer service. I need to get away from this bank ASAP and would recommend everyone else to run as well. The company is immoral and doesn't give a damn about their customers.

I have been calling about the money that I never got I told the person who I talked to but she hang up on me and called me stupid I didn't like when she had just told me and hanged up on me twice I was calling because I had filed a complaint on some money that was sent to another card I never received it so I've been trying to explain to her but

she hanged up on me and call me names so I just didn't call back I called back like maybe four times and they just kept hanging up on me I want to know what I can do about this because nobody wants to talk to me about it not answering me the right questions on the case number 4966-3712 on Andrea davos Kate date of birth 9565 social security number 554-13316 if you can get back to me and

let me know what's happened on this complaint I never…

I've been sending my verification identification cdl pictures from and back for a whole month I believe they're hold my money hostage or scamming I have my routing and account number ready alsocmy phone number is 4076302318

I bought a card from Walgreens 2 days ago I put $100 on it the store and I can't register the card. Nor can you speak anymore about the problem. The answering service keeps telling me they can't validate my card.

I have sent them photos of the card front and back along with my receipt when I bought.

I bought a card and it took 5weeks to get it activated and as soon as it was there was no money on it and I hadn’t sent receipts in and it had never been use because it was a issue to get it activate and they say I just lost my 300doll when there is no way that it should’ve of been on my card it was st in there system that is a issue and

they want even try to fix this for me I’m in process of making file of all mess from green dot sup to show how long it took and why there shouldn’t be a issue with my money and I wa t it back on my card

00 on 12 June 2023 from the same bank. , 6100 S Old Village Pl, Sioux Falls, SD 57108, Routing Number 031101279. As of today, 27 June 2023, both Chime and The Bancorp Bank claim they have not received the transfers, but Green Dot Bank claims they have.

My Walmart account has had the money deducted from my account. The first transfer was on 16 June 2023 (verification code: V1V0N-FW84B) and the second transfer was on 20 June 2023 (verification code: V1Y8K-9RGJY). I called the Walmart Money Card customer service department this morning and they claimed that both transfers were completed successfully.

I then called Chime customer service and they claimed that neither transfer was showing in their system.

I found some property that was turned in by Green. That belong to me to the state controllers office this would have been back in 2017 when I had that card.

I tried to get ahold of GreenDot to get my refund directly but because I don't know the card number no matter what number I call the recoding of the agent that allows you to pick the peoplevyou meed to talk to keeps hanging up on me and told me to call back even though you're allowed to also use your social.

Because I should be able to get the refund from them instead of going through the state but I can't if I can't talk to anyone. Is really upsetting they should have a number that you can call and talk to their customer service without having a credit card because sometimes people lose those things and I shouldn't spin in circles…

I bought a greendot card some 13 mo ths back. I threw it in a drawer and forgot all about it until the day before yesterday when I came across it and since I had never EVER used the card, and could not find the greendot card that I've been using without a problem for years.

So I go to my local convenience store and I deposit my bill money (which was already overdue) to the sum of $120USD. I got home and immediately tried to pay a bill for $115. Declined. So I tried 100. Declines. 90. Declined.

So by this time it was after midnight and I assume it's just because it was late. Customer service was closed so there was nothing I could do nor any answers I could get until morning. 99. 99. ARE YOU KIDDING ME!

THIS IS WHY PEOPLE LIKE ME USE PREPAID CREDIT CARDS!!! TO AVOID MONTHLY MAINTENANCE…

A authorized released of funds by golden nugget hotel was signed and documents sent to my email by the supervisor of the hotel. She told me only their hotel deals with customers money not the hotel bank. Once the hotel authorized release of funds, the hotel and the hotel bank doesn't has anything else to do with the funds.

The supervisor of the hotel sent me authorized released of funds documents to my email. The supervisor told me once they released the funds, they do not have anything else to do with it because it was only a authorized hold.

They said to check with my bank. I called green dot today and the supervisor lady hung up the phone on me because I were asking too many questions. Very rude and disrespectful.

I have gotten no assistance from the disputes department about my dispute it’s been 19days since I filed the dispute I was told to get a provisional credit I needed to mail or email a letter I emailed the letter and when it came time to get the provisional credit I was told I didn’t send in the letter which I in-fact did I’ve been lied to by several dispute department representatives I have not received any response emails saying that my dispute is going to take longer than 10 days to resolve nor have I got an email since I filed my dispute 19 days ago i am very mad over this considering I spent the better part of 4 hours on hold the other day just to be hung up on I will attach the email that I sent along with the 2 letters I emailed so

I could get my provisional credits I don’t know…

Some guy who works for them wasn't professional enough. Simply put, Green Dot owe me only $48 and the guy who I talked too didn't have enough sense to say HOW LONG OF TIME I HAVE TO WAIT FOR FUNDS TO BE REFUNDED BACK INTO THE ACCOUNT.

I purchased a prepaid card I called to activate it it never asked me any personal information when I go to try to use my card it denies it it's when I try to login I don't have no information cuz I never added it well they say they have 24-hour customer service there is none it just puts you in a loop call back look at her contacts page call back look at her contacts page there's no other number there's no live person they lied we need to sue them I can't talk to nobody and

I've lost all this money

I use this bank through Quickbooks for my business as my clearing and purchasing account. I have a vendor I use frequently, however, EVERYTIME I try to make a purchase it is flagged as "unusual" activity. These purchases are time sensitive, this time I have been waiting OVER 24 hrs to make this purchase and Green Dot Bank keeps telling me all they can do is make a "ticket" for a review and to try again in 1 hr.

I have done this over and over again for a full day with absolutely ZERO help form customer service besides try again in one hour. At this point, I still haven't been able to make the purchase and NOW OF COURSE they no longer have the quantity I need that MY customer has already paid me for.

This is absolutely unacceptable esp when offering services to businesses. DO NOT USE THIS…

You can never get a live customer service representative!

i have a account with green dot that has been locked over a yearr cuz they needd to verify my identity but they dont accept passport as i.d. everyone knows a passport is another form of i.d. n they have acceped my passport before but now they wont why

Green Dot doesn't even deserve 1 star. SCAM BUSINESS!! I first bought a Green Dot prepaid card so I could have a way to deposit cash. After I purchased the card and loaded it with money, I attempted to activate/ register my card.

I sent in my driver's license to be verified. A day or two later I receive a message saying my documents couldn't be verified and my card has been closed.

Also that I will be unable to purchase more cards in the future. I contacted a representative about this and they said a check would be sent to me within 14 days. I confirmed my address and everything. Two weeks later and I still haven't gotten my money back.

I have contacted their support multiple times and I have been told now that my check hasn't been processed and I would need to speak with their loss…

Green Dot is AppleCash and they font like to refund your money. They have take 3,272 and won't return it. I gave file a complaint against them .

Just to let everyone know if you do not have a valid state ID card..you will not be able to use it even after putting money on the card..let alone talk to anyone on getting your money back..

They sent me a cashier check from my tax refund . I talked to them and they said it was verified but wasn't cashed so they told me to send my iI. D and personal information so they could reissue my check well I've sent all that and yet I can't talk to no one now and haven't gotten my check.

I earned that money they didn't. I want my money

Here are the statements I am talking about and I have one more question how is my balance-752.00 when yal don't allow overdraft there is no way and I have sit down and I added it up I spent 14,750.40 out of this account ok I put 18,093.86 into the bank so please tell me where my 3,960.27 is or I will see you in court 910-840-1662 call me if you have any questions and look I have more of the credits I was given and Greendot stoled them back

Don't ever get any type of card from this company. I have a walmart card under them and they just allowed someone to steal a lot of money off my card and refuse to reimbursement me my money. Their fake investigation team claimed I authorized the purchase how can I when my card was on me at the of the purchases and withdrawals.

They didn't even wait to get my dispute forms and proof before they denied my dispute. They allow fraudulent activity to happen to hard working people and don't do their jobs correctly. I will be putting them on blast on all social media platforms because this is unacceptable in every way possible.

If I could give no stars that's what it would be for me.

All you do is get a run around and they would need to rename this bank apology bank because you can’t get your right dancers that you want. This is ridiculous. My account was hacked compromised and all of my money is tied up in Green Dot right now and I have to wait 10 to 45 days.

This is a joke refund my money I did what you guys told me to do I send a letter in stating that this happened to me and blah blah blah and I still get the runaround you get all these people that I have to transfer you Customer Service yo I have to transfer you to the specialist.

My on going case !!

I have money missing off my card and now my card blocked

Bought Walmart visa money card for my kid, they paid for it wanted to buy online items.. go to enter my info to register card, first red flag they wanted social security number, didn't like that much, I put in address to my house and it kept saying u may not enter po box.

*which I wasn't I don't have a po box address. * so I can't use because I can't register it, therfore can't activate. , this is ridiculous I even sent the receipt to them and they still saying they need more or image blurry, illegible, not on my side of things what I sent looks clear as day.

Allowed money to be taken out of my account without my permission or authorization. COM and they won't reimburse me my money. I made a dispute and everything. That won't give my money back. Said I used my card in Florida.

i live in Columbus Ohio. DON'T USE GREEN DOT. wont get your money back for something you don't even know about and that doesn't exist

I can't speak to a human

Purchased a card today loaded it used one time and now doesn't work. Talked to 4 different people when calling customer support. Over 2 hours being on hold 2 representatives hung up on my. Issue still not resolved

I had a problem with my card and no one would help me . One of the customer service people people put a lock on my card when I ask them not to . Every time I called to get it taken off no one would help me they would hang up on me .I needed my medicine and I could not get it because my card was locked I would not tell no one to get a green dot card I would tell them to go somewhere else.

I purchased a vinilla greendot debit card to pay my online insurance bill an to get my rl straight online with DMV .. my card is blocked but I can buy anything in a store that is bullshit I y'all are crook's I have no idea what to do being y'all stole my money and lied number of time on phone to me.. I don't think I have to lose everything behind crook's advertising lies lies lies

I contacted green dot for a reimbursement for my late fee on my rent because they was a month late sending me my card and now they changed my password and my phone number to my account to a phone number ive never had And im locked out of my account for 24 hrs and no one can tell me why or how to fix this issue, green dot by far the worst prepaid car company out there