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Harley Davidson

3.0
89 complaints

Address

3700 W. Juneau Avenue, Milwaukee, WI, 53208

Complaints

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mark Rassi

Aug 7, 2018
0

My bike is a matte black 2017 and pain on it is horrible it has faded badly and is all scratched up I have never dropped my bike and I keep it in a garage

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Russ Wingo

Aug 6, 2018
0

Bought a new 2016 FLATCU and the rear and went in for maintenance back in April or May only had 9,000 miles on it and they said the rear tire was warped and charged me over $400 on a new tire and my question is. With that new of a bike why was the tire not covered under a warranty with only that many miles on it.

At least a tire warranty. I love Harley's and this is my 3rd Harley. And I do have the Maintenance plan.

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John Breslin

Jul 31, 2018
0

Just bought my new 2018 Harley-Davidson Softhtail Deluxe.(Did'nt come with a passenger pad,or rack and pegs for a passenger.This is my 6th Harley-Davidson,that I bought with Harley Corporation.(John James Breslin-text me 727-241-3018) I bought my H.D at Newport Richey Harley Davidson.Florida.There the best H.D guys.(Help me to get pagger pegs,or Minnie floorboards)

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John skaggs

Jul 31, 2018
0

I own a 2015 roadglide ultra cvo. Purchase at bowling green Kentucky Harley feb 2018. Assured it had had all service performed at this dealer. Little issues like vent not closing, radio sound not working but during our ride out west, specifically Colorado, i had the clutch stop workin on independence pass and pikes peak.

Both times i was on switchbacks with traffic around me and no where to go but about 10000 feet straight down. Pikes peak Harley said it happens to the hydraulic clutches in newer bikes and had a recall. Took bike down to Harley was informed my bike not in recall!!!

They can’t duplicate problem there( duh) so not worried about it. Spoke with Harley customer service and they said the factory techs make that decision... I’ve owned 10 Harley’s bought three at this dealer but…

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david pottle

Jul 22, 2018
0

I took my Harley to black bear Norwich because it had a rattle in the lower engine , it was heard by a member of staff who said he would book it in to be looked at , in a couple of weeks. (due to being busy and all morning was needed to pull it apart) meantime he said it was still rideable .

when it went in to be looked at , it was only put on a computer , which doesn't cover engine faults . at this time a mini service was suggested which I agreed to , when I got my bike back the noise that I can only describe as tappety was less but still there .

I was told no fault was found and I wasn't charged for the two or three hours that was spent trying to find what caused the initial rattle . having a building project at home meant I haven't put many miles on the clock since mini service , so…

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Stephen Dufrene

May 22, 2018
0

Brought bike in April 23rd for brake fluid recall. Dealership called that afternoon said abs module bad new one would be in April 30th. I called May 1st and service said May 3rd abs module would be delivered. Did not hear form dealership.

I called May 10th and they said bike was finished. They told me they would deliver bike to my house May 11th. I told service to make sure to air up rear of (air ride) so it would not scrape fender when loading on trailer.

Delivery guy called May 10th and said he could deliver bike evening of May 10th instead of May 11th. He came to my house and when I walked up he said "hey man do you have an air ride on your bike" I told him yes.

When I looked at bike in trailer you could see rear fender paint was scratched off about a half inch up form tip of fender.…

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James Cooper

Apr 17, 2018
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I have a 2008 Screaming Eagle 110 Springer Softail with 17,000 miles. Motor died. Got it restarted and it was knocking on top end. Took it to Tripp's Harley Davidson in Amarillo, Texas. This is the 2nd time I've had problems with this engine.

They had to rebuild the engine shortly after I bought it. All the work has been done by Harley Davidson. I bought this bike brand new in Liberal, Ks. This dealership went out of business several years ago. I can't seem to get any help or any answers to satisfy me and would appreciate your help in this matter.

00 bike in the shop and no answers. com. Thank you for your attention to this matter.

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Petrus van der Merwe

Apr 9, 2018
0

I am exporting my motorbike from Doha to Cape Town South Africa. I have applied for the CoC at Harley Davidson in Doha on 8 March 2018. I have spoken to Ahmed (and he was very helpful) BUT the problem is that their is no response from Europe, to whom Ahmed has send various e-mails.

My motorbike will be arriving in South Africa shortly and I need the CoC as a matter of urgency.

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Danny Adams

Feb 10, 2018
0

I visited Red Rock Harley-Davidson located at 2270 S. Rainbow Blvd in Las Vegas Nevada. Walking through the showroom I noticed bikes on one isle with pricing information. I saw a bike on another isle that caught my eye. An employee walked up and I asked why there were no price tags with listed options.

The individual explained that new motor cycles no longer come with price and options listing. So I asked what the price and options were for the bike I was looking at. The individual would NOT tell me. I asked him 5 times.

First answer - I can work up something for you.

Second answer - Its in the 20s.

Third answer - Upper 20s. Forth answer - 28ish. Fifth answer - Closer to 29. Is it the policy of Harley-Davidson NOT to provide pricing an options information for the new motor cycles. If…

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Dan cremin

Jan 17, 2018
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I’ve own Harley’s for 20 years bought two brand new and Finance them through your company and never had a problem until now your company lost my title in the mail and now they’re telling me that I am responsible to pay for a duplicate title because I didn’t receive it in the mail I would appreciate it if you would contact me back I don’t think I should be responsible to pay $60 for a duplicate title thank you

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Daniel Pardy

Sep 28, 2017
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I was just told the main bearing in the transmission is gone. Bike is a 2012 Softail classic with 50k. Warranty is expired. What gets me is I was told this is common problem on the 6 speed Harley. If I had known that, I would not have bought the bike.

I am now looking at a 2-5K to get it fixed. You would think because of the abundance of the this problem the company would have done something about it. I am getting it fixed, selling it and purchasing a Honda or a Yamaha.

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Mike shelton

Sep 21, 2017
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causing damage to the rear finder and saddlebags so i took it to perry hd to have it fixed on july 5th. I have been told that the saddlebags we're out of stock I have been told that the paint job was taking this long not quite sure how long it takes to paint a fender and

get a saddle bag but it seems like an awful long time where in September 20th I haven't heard from them I have called every time I call something's on backorder and they are extremely rude

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stephan

Aug 27, 2017
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i m very upset that my 50k 2017 cvo limited with 114ci is allready small and was the biggest bike for only one year, the 110ci was big for many years and know you pull a 117ci !!what has this done to the value of mine ? ? :(

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Davis cooke

Aug 23, 2017
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Customer has to return bije due to not being abke to get title from blue ridge harley davidson

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James Mattison

Aug 16, 2017
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I have taken my 2007 Fat Boy in at least 6 times starting in 2014 to Perth harley Davidson for the repair of a fuel gauge fault.

First it was the LED fuel gauge was faulty replaced with a 300 dollar fuel gauge. That didnt fix it. then they claimed it was the sending unit that didnt fix it. Then it was found an electrical issue with the wiring harness.

but the gauge never worked properly after that either. Now its 2017 and they tell me I need bot a new gauge and sending unit to fix the issue. Wanting me to pay another 400 dollars to repair. THEY NEVER FIXED IT AND NOW THEY WANT ME TO PAY AGAIN!!!!!!!!!!! FFS!

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Bert LaBrecque

Dec 17, 2016
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We bought a VIP service plan at Yankee Harley. We were told by Pete that we could use it anywhere just like the pamplet says. Pete knew we were moving to Florida. We went to use it at Gator Harley and Yankee Harley owner Erin said we can not use it anywhere except for Yankee.

The policy cost 1999 dollars and its useless now. This is false advertisement and we would like to use what we paid for. Please call back at 8602056240 or email us so we can rectify this situation.

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kenneth a amico

Dec 15, 2016
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My complaint is I have a 2013 tri glide and because of the design of the converter position and no heat shield my wife and I can't ride without burning our legs from the exsessive amount of heat. This my first harley and I really like the trike but if I can't ride it, can't see the point of having it.

Is ther anything harley can do for me to correct this problem. ( finnacially drained )

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Lewis Webb

Dec 9, 2016
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I live in Australia and am the owner of a 2010 FXDC model Harley Davidson (HD). I purchased it used in July 2014 with 3,669 kms (2,779 miles). The vehicle identification number is 5HD1GV4G1AC322044. After the purchase, I was given an Australia wide warranty (non-HD) which requires the bike to be serviced every 6 months or 6,000 kms, which I have been doing. During the last service, the technician removed the primary case cover and the primary chain compensator is damaged with gouges and there is scoring of the inner primary case apparently caused by the primary chain. This work was completed because he suspected a problem as the primary chain is making excessive noise.

The bike now has 12,066 kms (7,497 miles) accumulated. The warranty company will not cover the investigation/repair. The…

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Jackie Parker

Oct 23, 2016
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I have a 2016 Softail Slim. There are 746 miles on the bike. It is in the shop for the third time. Twice it's left me on the side of the road. The dealership I am dealing with wants to "diagnose" it every time.

At this point I have no need want or desire to keep this bike for the fear of what's going to go wrong next.

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Sandeep ravat

Oct 18, 2016
0

From day one of purchase bike came with bent handle cross forks. Then there was problems with the idle air controller and now the spark plug fail. All of these problems with my Harley in one and half years. I am very dissapointed and ashamed to have bought this bike.

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Robert morano

Sep 20, 2016
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My motorcycle has had two problem this season, will not start and lose RPM and stalls out. I have lost the motorcycle so far over 9 weeks, they have replace crank sensor, starting sensor and ignition switch housing kit, replace recall parts, yet not running.

Engine light coming on loss RPM stalling out, back at The Rock Harley Davidson again, have being charged over thousand dollars and still not repair. Considering calling a lawyer about being charged and motorcycle not repaired.

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Darren sheen

Sep 14, 2016
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I own a 2003 road King classic and I am currently on tour of Europe (now on public transport might I add!) the back wheel spokes snapped and nearly spat me off. I had the bike recovered to la rachelle harly Davidson by my insurance company, to be told it couldn't be repaired for two months because we can't get a wheel sent out until the 28th of October which I find completely unacceptable. As if nowadays with all the next day delivery services globally, it would take that long to rectify seemingly a pretty simple repair.

I'm an now carrying on my trip to southern Spain on trains and planes at great expense to myself. This trip not only frightened me at the time,but has put me off touring, and certainly put me off Harley Davidson as the back up is shocking the bike is now left in France…

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steven kelly

Aug 22, 2016
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My complaint relates not to Harley Davidson superb motorcycles but to one of their dealers. Stonewall Harley in Orange VA recently purchased Waugh Harley Davidson. Ken Barner, the new owner was preceded by a very bad reputation from his dealings at Quantico HD in VA. (ranked in the bottom 10% of all Harley dealerships). Since he took over, the reputation of this once great dealership has tumbled. Mr Barner is flat out rude to people, has lied to me, and has absolutely no clue as to customer relations. He recently sent a letter to our HOG group that has caused several people to quit Orange HOG, me included, with more to follow.

Not only did he fire our HOG director, but fired him without telling him. The reason for this was that our Director's wife had her Harley serviced at another…

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