Harris Teeter

To whom it may concern,

I would like to make a formal complaint about one of your employees whom works at the Harris Teeter on Highland Creek Store #122 the employee name is Emanuel he works in the meat department. I came in on multiple occasions and he was very rude and unprofessional everytime and I didn't like how he handled things and I will not be returning back there if he is still there.

Me and my son went shopping today 07/23/2023 to get a couple things from Harris Teeter my son wanted to get some of the white castle hamburgers or chicken sandwich as I always do I look at the dates of what I buy and Harris Teeter head dates as far back as 2022 trying to sell them to customers who may not look at dates like I do , but it’s still a damn shame to have 2022 food on the shelf that expired .

I shopped at the Bowie location Wednesday/ June 7th, and experienced a male sitting on the store scooter in the area where the scooters are kept, begging for money from everyone coming in! The senior customers were getting annoyed as they should be!

I will not be shopping here if this continues. This store is deemed unsafe as I've seen an increase of beggars bothering customers for drug and alcohol money.

I just wanna blow whistle a ast. customer service manager has been knowingly receiving and assisted in counterfeit money I received information from an another person who wish to stay anonymous when she was on Boston st. Plus having sexual relationships while being on the clock with different security officers and employees… I wanted to tell chip but was scared even when csm Jerome was there I thought they found out but

they just transferred her to whetstone she recently tried to take a bill but I heard she was uncomfortable she has changed a lot of 100$ bills and some twenties I have a serial number on the 100 dollar bills that she ordered to be brought to her so she could get half of the real cash I think its criminal and she needs to be arrested and embarrassed for the illegals things…

There is a big problem with deli manager in bacon bridge store!!! She is a racist!!! There was a white employee talking what looked like her husband and she physically pushed her with hands on her back away from him.

She then went back to talking to her black friend. I have heard about this department since moving here. I worked in the food industry for 42 years and I NEVER laid my hands on another employee for any circumstance!!!!

This is clearly a racist woman!!!!

Road Rage complaint. Today (3/22/23) at or about 5:35pm, a Harris Teeter tractor trailer driver just intentionally ran me off the highway (route 301 in Upper Marlboro, MD) because he was upset that I changed lanes at least two car lengths in front of him when coming to a stop at a stop light on Route 301 at Dyson Road (Upper Marlboro, MD).

It appeared to me that he had plenty of time to stop.

However, he got upset and rolled right up to about 2 inches from my bumper and held down his horn. After the light changed and we proceeded further down route 301, I changed lanes again and this time he was at least 6 car lengths behind me.

He hurried up to tail gate me because he was mad. When I merged into the right lane to make a right turn onto Old Indian Head Road, he intentionally ran me off…

The customer service line at Harris Teeter is horrible. The people answering the phone have no idea how their computer system operates. If there is a problem with a home delivery, they tell you it is Instacart’s problem. I asked how to adjust a tip and they told me to look at the order and there was a place to change the tip, but they did not know where that was. They are idiots.

They know they are idiots. Harris Teeter’s service line is absolutely below 1 star.

I was in the self check out line today and I scanerd my products and the attended walked up to me and accuse me of not scanning my two products and took the meat out my hind then she saw I had actually scanned it and she got defensive and at first refused to get a manager but one came eventually and

nothing was done about it. This is the first time I ever been in this store and it's the last I promise you that I am going to speak to a lawyer and see what my next course of action is it's totally unacceptable.

on 2/8 at 10:24pm I went to the checkout area to check out. I told the lady(CHEC 503) that I always had trouble scanning my orders. I asked her to please help me. I was told in a very demeaning way that it was very simple to scan, and with some dramatic effects she demonstrated.

I immediately let her know that I did not appreciate the demeaning attitude. she said that she was not demeaning and did not intend to come off like that, after another exchange we did not speak anymore. I have shopped at this store since it opened, this was a first.

part of her problem is youth. their attitude seems to be, get your stuff ,pay and get out and don't bother me.

I witnessed an altercation this morning at your store located at 4641 Duke St, Alexandria, VA @10AM. There was a young man (employee) that was stocking the milk area and a customer/woman came up to him and asked him if he knew where she could find an item she was looking for.

(I was standing right beside them looking at my list) and this Harris Teeter employee VERY sharply tells her " I don't know lady, it's somewhere down there, stop bothering me! " He quickly cuts her off and just starts yelling at her to leave him alone, calling her names, and telling at her to go find herself a man!

This whole thing went on for a few minutes, it was terrible. I started to walk and find a manager to report this and when I found one, he looked terrified for some reason, I'm standing there telling him…

There is a time limit for each customer that sits in the dining area. The 45 minute policy is posted on the wall of this dining area. There is a store camera that has recorded the activity. The person sits in the dining area for the majority of the day.

This individual is a white male with grey colored hair and wearing the same clothing. A black colored jacket with blue jeans. He leaves trash on the tables and electronic wires. I have seen him eat with a female employee and make physical contact.

The individual has made verbal remarks towards a male employee that has questioned him. He has slept on the tables regularly. I have had the store manager informed of this activity, but I don’t think that the store manager is concerned. This individual has continued.

The afternoon and evening…

Harris Teeter does not provide delivery services. InstaCart is horrible and offers no assistance for their mistakes. Harris Teeter no longer stocks some of their most desirable products. Their replacement for their quart size half and half tastes awful, does not froth and is beyond expensive.

Their service and quality have deteriorated. I assume many feel the same. We need better alternatives to Harris Teeter and Walmart. We need our neighborhood grocery stores to return.

Surely, Harris Teeter will do nothing to address my concerns; therefore, I will continue calling/elevating until this matter is addressed. on 1/5/23 I received a text from Harris Teeter stating that my prescription would be available on 1/6/23. on 1/7/23, approximately 3:00pm I arrived at the Wash DC M Street SW store and was told by a very pleasant young lady that my prescription was not available; however, when I stated that I had received a text stating that it would be ready on the 6th, a lady in white jacket named "Andee" walked over and

stated that the text did not say for me to come in. She stated that my prescription was a back- order item. she then said that I should have waited for a text that said "Your prescription is ready". Needless to say that my efforts towards explaining…

**This is a complement** I went to store Harris Teeter store 242 ( Chadi) did an amazing job explaining the product heath benefit and seemed to be very knowledgeable at his job. We just moved from NC and Chadi showed us that we are more than welcomed here.

Thank you for everything you do. Made our day!!

Pharmacy in Wilmington NC Porters Neck refuses to call the Doctor when a prescription expires or if there is a problem with a prescription,Clerk said it is the customer's responsibility. Other pharmacies i.e., Walgreens, CVS provide this service.

Store 413- Evening shift manager. Jo, blonde haired african american woman. Rude as all outdoors, never available to check you out, always pointing you toward self checkout. Seems as though she has not taken her meds. I went in to purchase something in a rush, and she seemed to find something else to do as opposed to helping me check out. the time was approx; 10pm.

Terrible service.

Store 413- There is the most disrespectful manager on the late shift at store 413, name tag says Jo. Blonde haired African American woman, who has the worst attitude, spoke with other HT staff and they confirm she isn't the best at customer service or engaging as a manager.

I enjoy patronizing the store since it's local to me. But, i suggest you drug test her, because the attitude is not forth coming.

Terrible customer service management

I have been a supporter of Harris Teeter on St. Simons Island for 25 years even though I live 25 miles away . My husband and I have recently become disabled so I order the pickup on line . We did this today and had ordered 5 Porterhouse steaks at $ 7+ per pound.

We had had these before and they were excellent. We picked up our order and when we arrived home there were no steaks. We immediately called and they said they were out of stock and when I asked for a substitution they said they had none, I think what made it worse is the attitude of the associate I spoke to.

She was not helpful at all and what has made it worse is that a friend went over there this morning and bought steaks! We had placed our order on Friday. The excuse was have you opted in on text message ? We shouldn’t have to.…

On November 3, 2022 I was charged $177.92 for an order that I did not place for delivery. To date, my credit card has not been credited for the $177.92. I have been on the phone for 6 hours between Harris Teeter and delivery service and have received nothing but the "RUN AROUND". Please resolved this immediately (AS SOON AS POSSIBLE). Thank you kindly. You may contact me via email at pamela.fagan@yahoo.com and provide me proof that my credit card has been reimbursed for the $177.92 since to me that is a significant amount of money to be without. You may also contact me at 310-272-6395.

Thank you kindly

Pamela E. Fagan 310-272-6395

75 she needed a manager override I heard her call her the microphone not once but twice even walked over to ask for assistance not one management team approached the register she even walk to the manager her name make be ALICA she said one moment never came to assist the young lady this is not the first time this happen I use to love this harris teeter but it’s like your management walk off in pay none the customers no attention especially ALICA SHE ACT AS IF SHE DONT KNOW HOW TO DO HER JOB INSTEAD OF BEING UNPROFESSIONAL SHE NEEDS TO GET IT TOGETHER WITH HER JOB I WANT STOP MAKING COMPLAINTS SHE IS THE WORST MANAGER I SEEN IN MY LIFE .

WTF. Web app sux. Trying to refill my scripts.. F,6@@$_& BS

I bought steak that was rotten and black that wasn’t visible from the packaging covering it . I had to throw it out and went back to the store with my reciept to get refund and they said I needed to bring the item to get a refund and they couldn’t do anything about it.

I was not going to put rotten smelling steak in my car to take it back. I will never shop there again.

Halloween lights placed in bag with ground beef. Campari tomatoes placed in bag with 3 Claxton fruit cakes. Tie off bag of bagels and in bag with frozen beans. Shredded cheese in bag with cans. I have bought my groceries there since the store opened.

Cold foods and frozen foods used to be bagged together.

I am a long time shopper and pharmacy user over 20yrs now and recently the Pharmacy at Harris Teeter NoMA DC 20002, has been very unpleasant dealing with Prescriptions and Refills. I suffer from chronic back pain and every month for the past year or so I have had difficulty in either getting my prescription filled or refilled on time and have had to result in tracking all my meds via a calendrer app because they are not filled or not enough on hand to fill and

I've had to suffer for days without my medications. I would go to another pharmacy in the area if available but only CVS is within walking distant and without transportation I can't drive. It seems every other week the pharmacy staff are new and just don't present themselves at the level that I've grown to enjoy at this and other…

I love to shop at Harris teeter on 1720Augusta St Greenville sc store #420 but my complaint is the older man who ware’s the bright orange vest he follows me around the store he is rude and tells me what to do I am only there to get my groceries and he tells me that I am supposed do his rules like he is my boss I don’t want to be Harassed and

told what to do when I am shopping to get my groceries so if you could speak to him so that as a customer shopping there doesn’t fill like I have to obey he’s rules thank you concerning this matter

I shop almost every day at harris tester in cary nc on walnut st. I only buy a few things each day and enjoy a good parking spot. The employees are taking up the best spots all day long. I have never seen a business allow employees to park in the closest spots.

I have talked to them twice and I was ignored

This is a follow up to my last complaint, where I received some calls from the manager but specifically wrote an amendment to the complaint that I do not talk to people over the phone, especially in situations like these, but the service that connected the manager must not have alerted them. While I do appreciate the effort to reach out, I only want this done over email for now. Furthermore, the butchers who discriminated against me and got aggressive appear to still be working there. I still avoid that area, but I do still shop there.

I appreciate how it seems that employees at the self-checkout area no longer bother you when you are checking yourself out, so thank you for taking that into consideration. I only want email communication and I want to know that those butchers are going to…

I've been working in the store as a Coke vendor for 2 weeks. The receivers are rude and curse all the time. And told my boss to not touch anything in there store. The manager Julie has allowed other vendors and her employees to take their pallets out with no spotter after 9am.

When I did the same she ran and harassed me about not having a spotter. The manager continues to complain to Coke and takes pictures while I'm in the store working. They have had alot of managers in this store.

But the management is horrible and as a vendor someone needs to correct these issues.

The butchers at Harris Teeter on Friendly Ave. near Guilford College, Greensboro, NC are absolutely rude and unprofessional. If they hate customers and their jobs that much, please let them go. I don't know if it's racially-motivated or what, or if they just don't like me, but I often go to that area of the store to pick up lox and ingredients such as these, where I steer clear of them. I originally was curing my own salmon and had to flag one of them down from the back, where they were very aggressive, pushy, rude about "which one?!" with the fish filets. Some lady after me was treated way better.

This is no way to treat customers, or A customer. If the management of this Harris Teeter sees this, call those butchers out and tell them to get a major attitude adjustment. To be clear, these…

I was at your store # 208 today 9/1/22 at 3:46 to do some light shopping (before my large shopping tomorrow) when i needed to use the rest room. Upon going into the restroom, I noticed the urinal was occupied so I went into a stall when I immediately noticed there was smeared poop on the floor around the toilet.

At that point I should have left the building, but I have an enlarged prostate and had to urinate badly. I tried to position my feet around the poop and thought I was successful but after shopping and then driving home I noticed a terrible odor.

When i got home I realized there was poop smeared on my floorboards and stuck in the treads of my shoes. I took me quite a while to get all the poop out of the treads of my shoes and had to scrub my floorboards, all the time while…

Today for the fourth time, I got home with my groceries, opened a package of lamb chops, and had to turn around and return them because they were literally rotten. This has happened twice before with shrimp and once with cod.

I thought it was time I raised the complaint. I am a personal chef who cooks for people who are seriously ill. I can't afford to poison them and neither can you.

The Harris Teeter I refer to is the Waterford Harris Teeter in Leland, NC. I have never had trouble at any of your other stores.

Maralee DeMark 2709 Empie Drive Leland, North Carolina 28451 (727) 744-1480

I went to customer service desk to ask about buying a gift card. I wanted them to explain how to get my 4X fuel points. I spoke to Karl @ store #475. Karl was rude and confrontational. I went to check out and before I checked out I spoke to the young lady and asked her if she knew how the 4X fuel points worked and she said it will automatically happen once you pay.

Well, that wasn’t the way it worked, because I didn’t get my 4X fuel. Went back to customer service and spoke to Ethan who was very helpful and took good care of me. Karl is not a good customer service person you want to help your customers.

While I waited for Ethan to finish, another man came to the desk and Karl was very short and rude with him also!

I think it's a shame you removed beverage coozies from your shelves. Because you had one Woke individual Tweet out their disappointment. The right to bear arms is a God given right. Which was just confirmed today by our Supreme Court.

My wife and along with our entire family will no longer step into a Harris Teeter. We will also make sure to spread the word through out our community. Shame on You!

I drive by the Harris Teeter @ 13686 Capital Blvd. Wake Forest,NC 27587 every morning & this complaint is about the Harris Teeter gas station # 13640 when I need gas no one and I mean no one is there to take my cash so I can actually get gas, it’s rediculous!

Thank you, Kim seagroves

Your staff is great and always provides great Customer Service and goes beyond to ensure customers are satisfied. The store Manager Pat Martinage is not Custom Service focused nor friendly. His always short and seems to want to be bothered.

This is a business that accommodates all people not some and be because of that as a manager you need to be prepared to Handel all situations to accommodate the customer and the company. Please take the time to determine if he needs more training or placed in a position when he does not come in contact with customers.

25 per!!!! I was buying 4 for a dollar last year in Texas!! what’s equally bad is the horrible condition of your other produce!! 99 for a tiny, wilted head of red leaf lettuce!! From now on I will drive further, and spend a little gas to avoid at all cost shopping at your VERY POOR excuse for a neighborhood grocery store!

Everyone of you at corporate should be deeply ashamed of yourselves!!! how much is your CEO paying him/her self?????

I just visited the Harris Teeter on Augusta Road in Greenville SC & the woman behind the bar is the rudest bartender I have ever dealt with in my life. Who needs answers when you can just get a glare & a grunt in response? I AM A BARTENDER.

I HAVE BEEN IN THIS BUSINESS FOR TEN YEARS. And this, yes THIS, is the worst service I have ever had. The musician was taking a five minute break to use the restroom & get some water & she rudely & loudly asked him if he was planning on playing the rest of the evening. What a b****.

Everyone in your stores are always so kind, I have never once had a bad experience until today. But for real… y’all need to find a new bartender.

Have you ever stood in line @ a checkout only to have the cashier tell you "I'm closing" when it was finally your turn for service? " @ Happened to me yesterday in Durham, NC, @ about 3 pm. I'd have been OK if she told me why (I have to go to the rest room .

" Being that I was in line for about five minutes, she could have told me her line was closing and I should move to another when I got in the line. But after shopping and waiting in line I opted to unceremoniously leave my cart Then when I asked to see the manager and asked for him by name, she seemed a little nonplussed and

despite the fact that she was closing, she had the time to follow me to the front door where I found the manager. I told the manager what had happened, what I'd done, and he offered to check out my order--it's…

I am a retired senior and I purchase from your store regularly. I live across on a budget. I visited your store on February 26. Purchased a 12 inch turkey and ham sub. Tge gentleman who waited on me was very friendly and demonstrated good customer service skills, up unto tge time that put my sub together.

He used white bread which had been sitting out so long until the roll was not edible. You could break your teeth trying to bite into that bread. Very disappointed. You have the sub buns sitting out uncovered getting hard as a rock.

00and will not try your subs again. You should reimburse me. I will be writing a review. This occurred in Cameron Village. Raleigh NC. Thanks Suzette Burrell

Hello, I live in Ashburn, Virginia and go to the Ashbrook Commons Harris Teeter. I do both my shopping and I use their pharmacy. Honestly, I have NEVER used a pharmacy where the employees didnt know what they were doing and the man pharmacist is the rudest most demeaning individual.

I have no insurance coverage and I am disabled. I am on narcotics NOT FOR RECREATION but for a wealth of injuries. I am also on anti anxiety meds as I was gang sexually assaulted! This pharmacist gives me a hard time every month with his idiot comments and uncooperativeness!

He makes me feel like I am one of the drug lords in the county. He will NOT fill my medications when I ask for them a day or two early or even if the doctor requests. He says that same words over and over "I HAVE AUTHORITY OVER THE DRS AS I…

If I could give 0 stars to Harris teeter corporate office I would! My friend bought me a $100 visa gift card over a month ago i went to register it and I could nit so I called number on back to visa conoany they said it was fraudulently used prior to me buying it! How dies that happen?

And there was nothing they can do about it! So I called Harris teeter corporate office they sent me an engidt gift card to purchase anither visa gift card it was also fraudulently used ! So a month or more has passed now and still nothing and I am out a $100 that I needed and my friend was nice to help me out with !

And now their hands are tied and thr visa comoany wont even talk to me and I am getting the run around now ! Don't buy gift cards from any Harris teeter they are no good ! And don't go to…

At harris teeter today, we went through the self checkout. 23, and we had inserted $50 when the machine jammed. The person in charge of self checkout voided the payment and called the managers to open the machine and give us back our money so we could re-do the transaction.

The managers came over and told me to move in the snidest voice you could possibly imagine, so she could open the machine, while another manager rudely told us “i’ll be checking the cameras”. They also rudely took our items out of our hands, and gathered around the machine whispering about us.

I can’t possibly say “rudely” enough times in this complaint. I have never been so offended in my life by people who are supposed to provide friendly customer service. When they came back they informed us there was only $6 in…

11/30/21 Overcharge. Called store, spoke to asst. manager 7am-4pm shift, requested for me to come to the store the following day due to her shift ending. Attitude over phone, pleasant. 12/01/21 Reported to store approximately 1:50. Requested to speak with employee I spoke to on the previous day. Attitude-guarded and offensive.

Before I spoke, her hands /arms indicated let's do this and get this over with. In short, without giving me the opportunity to speak, employee was very rude to me. 40, paid bill via debit card. 00 was owed. I questioned this amount, cashier requested for mng.

In essence, my complaint was being overcharged and Attitude of employee towards me as a customer. I visit the store 1/ wkly.

Durham store located off of LaSalle Street in North Carolina. The store manager rudely and sarcastically tells me that pets are not allowed in retail stores. Owners approach is not acceptable. Suggest additional training. I’d like to remind all staff thatOver 38 retail stores are in fact pet friendly.

I registered for a third Moderna vaccine and senior flu vaccine appointment on October 1, 2021, 5:15 pm at the MD Park Potomac Harris Teeter pharmacy, confirmation code C58601E6. The reason I chose Harris Teeter was the same day availabilities of appointments.

After leaving work early and fighting rush hour traffic, parking, etc. I found myself waiting for about 25 minutes at the pharmacy while prescriptions were being filled, one having particular problems. When someone finally checked me in, there was a lengthy process of registering me in and preparing for the vaccines.

Finally, the person stopped to inform me that my insurance, Carefirst Blue Cross/Blue Shield does not cover Harris Teeter. This was disappointing since (1) the Harris Teeter website indicates all major insurances are…

I was in the (Lightfoot Va) Harris teeter on Saturday shopping picking up a few items my husband and I. And I decided to check out at the self check out register because it seemed to be faster and less people were there.

So my husband and I started scanning our items there was an older white lady there that had a very nasty and rude demeanor, this is my second encounter with the same lady. She proceeded to come over and tell us that we were bagging items as if to insinuate that we were stealing.

I grabbed all of my bags even things that I had already bagged up and I proceeded to go to a register where someone could ring us up and re-bag our items so that we would know that everything was paid for. I made a complaint to the manager, He did not seem as if he was phased by what I was…

I was at the Tryon Village store in Cary, NC, and overheard an employee, Donna, being rude and yelling at another employee. It was really upsetting, and I felt bad for the employee. Someone needs to make a stand against employment hostility. Thank you!

I was in your store#284 at 43300 Southern Walk PLZ this afternoon when I went to use the ladies room. I could not believe what I was seeing. This was not only dirty it was filthy. It needs to be totally gutted.

I am sure I will not be returning. Needless to say I did not use that ladies room.

Store #129 Complaint about store manager Chris Blackburn physically threatening my bf Martin Freda after the pharmacist Rene refused his pain medication after an oral surgery bc he was in pain and coming off the stuff they gave him, when I tried to explain to Rene the situation, she yelled at me bc my bf was being loud bc he was in pain and

refused to fill his script or send it to cvs for him and then Chris the manager got in martins fave and physically threatened to knock the rest of my bfs teeth out bc he didn't wanna get out of the store and I had to get in-between them.

This is unprofessional and the pharmacy needs to have 2 pharmacist scheduled so people can get their meds when one of them is on lunch !