Harris Teeter

There is a costumer that has been told to leave this store location for drinking alcoholic beverages in the dining area by several mangers of this store location.I have noticed this costumer has continued to come back to this store location between the hours of 9:00 - closing.The store location address is (2675) Avenir Pl,Vienna,Virginia 22180.I feel uncomfortable with this costumer because he has been drinking alcohol and continues to come back to this store location.

Hi, my name is Isabel Igharas (16) and I have just put in my two week notice at Harris Teeter store #99. I enjoyed working here for the most part, however, when a grown male (Lawrence, 33) employee started to confess his feelings and thoughts about me to me I started to feel extremely uncomfortable.

I spent a month and a half going to AR/HR meetings to get him fired as he is a borderline pedophile. I had gone through months of HR meetings and wrote numerous complaints, and all that was done was him being transferred, which he then quit.

He kept on returning to the store (#99) to “visit” in which he would stay for 40 minutes and leave with one item. I would express the many times I felt unsafe in my own work environment and it would get completely dismissed.

I understand that it is a…

I was at your Harrisburg store this afternoon and witnessed a customer yelling and cussing at an employee, no one helped the lady who was trying very hard to calm the customer down. She used a very disgusting name to refer to the African American lady and I was at a loss for words. I hope someone in your management team plans to ban that customer from your store.

Stopped to get FRESH fried chicken for dinner. 3 buckets put out at 14:49. It was 17:00. I asked if they would be doing any FRESH, soon. She said, no its on the display. Really? Almost 2 hours sitting in a cardboard bucket is not FRESH! VERY RUDE RESPONSE!

I have now gone twice to use my "fuel points" and got no discount. I expect a refund from my store immediately. I have over 600 "fuel points" yet never actually get any discount. My receipt was from BP dated 7/29/2021.

Invoice # 785248, BP site 281325. Reward ******2365, Trace # 29536842, stan# 86586528852. Please advise me as to when I can be reimbursed and I expect some consideration for my efforts and inconvenience for traveling across town to get my non existent"discount".

Hello, this is the second time I have filed this complaint/comment and have not received a response nor an acknowledgement that it was received. I am complaining about the quality of the seafood in the store in my neighborhood (Heritage Hunt in Gainesville Va. 20155). It is always advertised as fresh and the best around. It is NOT fresh, but is brown, smelly and not very appealing to the eye. I have purchased it a few times and was not satisfied. My husband have even commented on the quality and appearance of the seafood. I must admit I have not filed a complaint with the store but I will to be fair.

I must say that I love the store and people. I still go despite the seafood experience.

email: jackie.clayton@gmail.com

Regards Jackie

My name is Brian Mosley. My mother, Deloris Mosley, fell at your Lansdowne, VA location (store #100) on Wednesday July 21, 2021 at approx 4:35pm. My mother is 87 years of age and is a frequent shopper at this location.

You need to know that after she fell, NOBODY EMPLOYED AT THAT LOCATION, INCLUDING THE MANAGER, OFFERED ANY ASSISTANCE TO HER! After tripping on the wet floor mat inside the store lobby, she laid there for 10 minutes until the paramedics arrived.

Thankfully, there were two shoppers that came to her assistance and waited with her. The paramedics put her on a gurney, placed her in the ambulance and checked for broken bones and her vital signs. She was in the ambulance for approx 20 minutes.

During that time, once again, NOBODY FROM HARRIS TEETER CHECKED ON HER STATUS! Is…

I have been going to the Harris Tetter in Heritage Hunt, 13901 Heathcote Blvd, Gainesville, VA 20155 since it opened. I love the store but there is one thing that I don't like or agree with. They always advertise that the seafood is fresh and the best around. NOT SO!!! It is always brown, looks dry and even smells in some cases. I have waited to write this in hopes of it improving. I have even solicited an opinion from others and got the same response. Therefore I go to near by stores to get fresh seafood. Have I complained to the store? Unfortunately I have not. Why? I really do not know. I always go there for other things and love the people (Staff). That is the only improvement I would like to see happen. Feel free to contact me . Thank you

Jackie Clayton jackie.clayton@gmail.com

This is the 3rd time that I sent my husband to the deli to get a sub and he was given bad customer service. This was a little before 5pm at the Harris teeter at queens and providence. There were two women at the counter, one hiding hoping not to have to speak, then the other made eye contact with me then told me she would be with me in a minute.

She then went to the back and the two ladies had a disagreement, then one came out and put her gloves on and asked me what I would like. The clerk clearly had an attitude, and this has happened every time I go to the deli.

I thought that this was part of their job? " I then had to hear about this behavior when my husband got back. This is not acceptable customer service and if the clerk does not want to do the job, then I suggest that this is not…

I was at harris teeter on lawndale dr. 30 today when I left my purchases and my girlfriend at a bench outside to go to target / while I was gone the security person confronted her about weather we had paid for our stuff / when I came back I presented my receipt to the security guard who told me it was an employee who accused me of theft / I was a regular customer and

now I am offended, insulted and angry. the security person knew it was all bullshit / I don`t know if I`ll be back

Brandi who works at the fort Harris Teeter in Baltimore went out of her way to fill up a tub of chicken salad behind the counter….great lady

Hello, my name is Stella. I was in your store on East bay St. In Charleston SC. I am a frequent shopper in the store I was in the store on 06/30/21 on the day an employee of yours name Kat started verbally attacking another employee that was on an aisle putting sale tags up.

She was accusing her of pulling some bibs because she apparently found some. The young lady told her I found some from the week before and that she needs to stop coming at her like that because she was not at the store last week.

She then told her look i am not gonna ague about this you need to watch watch you are doing. I felt bad for this young lady. She was just simply telling her that don't blame her for something she did not do.

Kat then walked so another male employee telling him that she yes Jerry is stupid i…

Scott the manager is very rude, the place is discrimination, they don’t allow African American women or men to wear certain stuff, you can’t have your hair dyed a certain way, they let white people wear anything, but don’t say anything to them but to us.

I typically shop at Harris Teeter at Tryon Village weekly to purchase fresh produce. That location is a lot further from my home, but we are never disappointed. They get an A+ in my book.

Why shop that far away when there is another Harris Teeter 2 minutes from my house on 1010 Rd? Because every time we try to save the travel for convenience, we are sorely disappointed by the produce at Harris Teeter on 1010 Rd. Today was no exception. My wife picked up $300 in groceries at the Harris Teeter on 1010 Rd. I started to make the salads for the week and got rotten red onions, overly soft zucchini and yellow squash that was brown inside, carrots not crisp, etc. I am just throwing it away. Lesson learned yet again...

How is it that you have one location (Tryon Village) that is so in tuned with…

Will never return to shop at Harris Teeter because it is not a safe environment with the current virus. If I wear a face mask to protect someone I can expect someone to help protect those around them Your store is UNSAFE.

Harris Teeter - Fall Church Va. Purchased groceries today and the cashier had to authorize purchase of alcohol at the automated register. She adamantly said I wasn't "far enough" away and refused to put the code into the register to complete the transaction.

The manager came and I stepped off the distance that I was from where I was standing and where the sales associate had to stand to input the code. It was 8 feet. She refused. I said there is NO way she should be working there and clearly hadn't been properly trained.

She also wasn't wearing either a facemask or gloves. I will never shop at a Harris Teeter again. If this is the level of training at Harris Teeter checkout, imagine what their food prep areas and stock areas must be like?

I was at your Indian Trail, NC, Sun Valley Harris Teeter on Wed. 3/25/20. I am writing to you to file a complaint about the service I was treated to in your Harris Teeter . I have been a loyal customer at this HT since the day it opened.

But on 3/25/20 I was treated most unkindly, and belittled by the “so called”. manager. I remember his last name was Phillips , first name Tay, or Tayne not sure,but what happed was: I went to the register to check out.

I gave the person at the register a check, for payment, which I have done a 100 times before. She says I need to see your license. I said sorry but I don’t. have them with me, She says she can’t accept the check.

I say , I have been able to use my check to pay for my groceries many times before without my license. Still no. I want to see…

I would like to know why Harris Teeter had changed their Thursday senior citizen discount policy. It used to be a tied to your Harris Teeter card now you have to actually ask for it on Thursday or the cashier has to remember to asked you. This doesn’t make much sense for this kind of a public policy change unless the corporation is actually trying not to give senior citizens their discount

This was really a disturbing experience. I was purchasing the new plant based burger "Beyond Burger" and while I was checking out. A check out clerk, Karen, says to the man that was bagging my groceries " Oh yeah !

" This was really rude . Carrying on a conversation with the man who is bagging my food while I'm standing there at check out line. The negative comments were not necessary. Just because you may not be into a plant based diet doesn't mean you should give your comments to others.

We have a choice where to shop and I don't feel comfortable going in Karen's line. "

In store at Kill Devil Hills on Sept. 16 and had a cashier shove basket cart into my back that just had operation on. He never said he was sorry just looked at me. The baggers bagged my food into another ladies bags.

Didn't get all that we purchased. I received a call from a woman named Elaine Rolland and she gave me a call back number to a car store. Really bad service all the way around. Plus severe back pain from that stupid cashier.

Recently, locations of products were changed dramatically. I wasted 30-40 minutes just looking for things I went to HT to buy. I don't like it when types of items are moved to another location in the store. I can't think of any reason for it except for being a sales ploy. Perhaps you think that, if I have to have a scavenger hunt to buy what I need, then perhaps I'll see something else and buy it in the moment. Not only do I have to waste time looking for the item I wish to buy, sometimes I have to ask at the front desk or have another staff person show me where it is. It is frustrating and annoying. I don't appreciate being manipulated like that.

Your moving something to make room for a new item or new line of products makes sense. But to arbitrarily move stuff around for no reason other…

The food from the hot bar was like warm at best.

Getting our VIC card activated st the customer service area and the lady who attended to us was NOT AT ALL CUSTOMER FRIENDLY. From her attitude like she hated her job to her walking away when we had a question about something.

If you dont like your job, find another one lady. And if you are placed in customer service, SMILE AND BE POLITE. dont be rude. It makes customers not want to come back to your location.

Overall your attitude is trash.

last place worked was at Harris Teeter/Rea & Colony. ahead of me. and the cart would not fit into the isle space for that purpose. then pull up into the available space to complete the payment process. customer isle is not accessible for people using the mobile carts and is crowded for regular customer use as well.

thank you for your attention regarding this matter.

00 so I picked up the 2. 75 per box was shown. I asked the young cashier and she did not know and contacted a more (seasoned) employee to assist. She goes down the aisle and comes back telling me that the sign was not there.

I proceeded to check for myself and the 2 employees taking down signage acted like they had no idea of what I was talking about even though I just came from walking passed both of them. One yells to the lady "helping" me that nobody touched any signs, they did not get to rice yet and to give it to me at the discounted price.

So obviously it was signage from prior week's sale which was not taken down in a timely manner as it was going on 3pm with old signs. She proceeded to tell me how she could not do an override and she will not honor I guess what is perceived to be…

The dsd receiver is just rude and disrespectful. Stephanie

Tonight I went to the super doubles To get a great deal on diapers and wipes for my new born baby as ima single mom trying to save as much as I can but when trying to use my coupon the cashier that was on duty didnt knew what he was doing and I wasn’t given him a hard time he said there not going thru so

I said ok I’ll take it anyways He said no wait so he called the manager on duty the manager was very disrespectful and he say can you please get on the back of my line because you can’t be holding it up and he Actually grab my baby’s stroller and push is out of the way push my sister out of the way with out even saying excuse me or a sorry this is not right when I turn back he was talking to another person that works there saying gosh stupid Mexicans had to learn how to coupon I felt…

I was trying to use a coupon for a probiotic drink and it was buy 2 get 1 free, so while at your Reston Virginia location the manager told me the coupon wasn’t valid and they don’t accept coupons for free stuff. Really and you are the store they recommended for the product.

After being made to feel like I was lying, I persisted and went to the Herndon location and it was a valid coupon.... maybe Tim needs some additional training cause he can’t read it was a VALID COUPON. So embarrassing to be embarrassed in front of other customers and the cashier.

Wrongful discharge. No one ever checked my bag when I left the store. I never took the food home I was told we can sample anything at Harris teeter as long as we didn't take it home. Everyone in the store sample food that way you can tell customer how the product is.

I did not see a camera of my complaint, they never stopped me from leaving the store and check to see if I had stolen items. I buy items every day I don't drive so I take them home in shifts I am on the bus.

I was let go because I don't fit the click in the store with the management. I come to work every day and on time. Corporate needs to check out that store undercover and see what really goes on before they make a visit.

Outdated and old chicken they give to us I don't want it because the old man that cook the food is…

i APOLOGIZE FOR THE UNTIMELY NOTIFICATION BUT AFTER THE EVENT, i LEFT THE COUNTRY ON VACATION. i WAS IN THE STORE ON BAC0NS BRIDGE ROAD IN SUMMERVILLE, SOUTH CAROLINA ON 3 JUNE, 2019. IT WAS AROUND 0900 IN THE MORNING.

I WAS USING COUPONS AND WAS TREATED RUDELY BY THE CASHIER. I ASKED HER TO CALL A MANAGER AND SHE DID. THE MANAGER, LOGAN CAME TO ASSIST BUT ALSO WAS RUDE. I ASKED LOGAN IF WE COULD MOVE THE CONVERSATION TO THE CUSTOMER SERVICE AREA.

THIS WOULD KEEP THE CONVERSATION PRIVATE AND ALSO NOT HOLD UP THE LINE WHICH WAS ALREADY GOTTEN LINE. HE STATED, "NO", WE ARE GOING TO DO IT RIGHT HERE". I IMMEDIATELY ASKED FOR HIS BOSS. WHEN THE LADY,MS. KELLEY CAME, I ASED THE SAME REQUEST OF HER AND SHE COMPLIED.

WE WENT OVER TO CUSTOMER SERVICE AND I INFORMED HER OF HOW RUDE THE TWO…

Hello, My wife works for your company store # 129 . This is not the first time this is happen, I have epilepsy due to my condition i can not drive my wife has to drive me to all my appts ,today he decided to tell her that she needs to teach me how to drive myself everywhere and

that she needs to let him know 2 weeks in advance about a docs appt. Since this piece of shit started at this store he has caused nothing but problems for her, my wife didnt want to complain because she is afraid she might loose her job .

Please dont punish her for me taking action on this situation... Thank You

Dear Sirs, Through a purchase with your ExpressLane We Ordered organic celery & was charged for organic celery but when got home and looked in the bag it was regular celery so we called the store & after being put on hold by Adam & waiting over 15 min, we had to hang up & call back.

Adrianne, the manager on duty, answered our 2nd call & she told us that our celery was just labeled wrong & that it really was organic celery. I just can’t except not do I believe this to be true. We’ve been buyin organic celery from HT for over a year now, & we’ve never have had an issue with any mis-labeling.

I'm pretty sure when celery is delivered, it’s already labeled organic with a purple band. Yet this was the answer that your manager on duty chose to use, instead of actually trying to correct the…

the new breading for fried chicken stinks, smells like vapor rub and menthol cigarettes please switch back

We have been customers since 1993 and only once have we returned bad product. 00. I went to the local regency ht and asked for a replacement. They said a recept was needed we purchased 2 days earlier and was somewhere in the garage.

I asked the mgr to check either my Vic card or debit. He said no how do I know you purchased the steak at the store. not a happy ht customer. Please advise thanks in advance.

I went to my local store last night at 8:30 to get a salad from the salad bar which closes at 9:00. Well to mu surprise it was shutting down. So I was not able to have my cravings fulfilled.

So I went to complain to the management and all they could say was Sorry. Not can I compensate you in any way or come back tomorrow for a discount. The managers name is Megan. I did however stopped my pouting and went to the Seafood department which also closes at 9: 00 and to my delight they were still up and running for Business, and

Byran was running it and he did a great job, if it wasn't for him I would have not come back. With that said if you are not going to abide by your times then maybe you should change the hours for the Salad Bar.

The store I am talking about is a brand new one that just…

racial discrimination. There were a bunch of diverse people checking out. But your clerk name Ann was racial profiling. One Black lady was checking out and she rushed over pretending to retrieve a coupon hanging out the register but all the time starring at what was on the screen and looking into the lady's grocery bag.

The lady was staring at her as if saying "what the hell. referring to the coupon she just took off the station. Then another Black lady was deciding if she was going to get the pastry she got from the bakery.

An rushed over there took the pastry bag out the woman's hand and keyed in code on the bag all the while staring into her bag. Then the the first Black lady told another Black lady behind this Black lady that her register was open.

This Black woman put her stuff…

When in the store I overheard this employee Ashley Sealey talking about white people. She was cursing saying how "white people get on her nerves" and this "white bitch" was doing something. I do not think this is the type of environment anyone should have to endure when trying to grocery shop with my children.

I asked for her name from another employee as I did not want to address her and cause a commotion but I did say to her she should be more considerate.

Lack of staff at Harrison Shopping Center at 4-4:50 pm.

Two stars because the initial meeting with florist was positive. She noted my requests for pink flowers (to go with a white dress), nothing too large and no babys breathe. You can see by the pictures I received a set that did not match, had babys breathe and was so old the flowers were huge and fully bloomed.

I was so embarrassed to give these to the kids.

Hello I am an employee of you guys at Navy Yard Harris Teeter and I am having difficulties with one security guard especially the one that worked today he's light skinned about 6 feet tall I have had told my store manager about 1one inciden that already occurred and one of the managers I guess spoke to him but now when I am around in the neighborhood of the area of my store and I come in there and I go to do my grocery shopping for my home he always says things that are not appropriate and

I have told him can you please stop and he is failing to do so and tonight especially was an issue because the store is closing I was purchasing my things and I was talking to my manager Brianna and he had told me to get the hell out the store and that was totally inappropriate and unacceptable Behavior…

My Manager Jerry Faulk threatened me by trying to say if I don’t make enough money why do I work here he tried to say that i am like an ex employee who used to work here that got fired for threatening his boss but I never threaten anybody so I feel unsafe working at my Harris Teeter

Location was Great Neck Sqr shopping center April 21 2019 15:30 hours, ask to speak with store mgr and was approached by a sandy haired bearded white male, think his name was Calabe , Might as well talked to the wall, later spoke with him again and he said,ive heard u called me a fucking idiot, I told him he is a fucking idiot, This idiot has no clue what or how to run a business and my concern has left me no choice but to file a formal complaint with the Va Dept of agriculture

, Was very unemphatic, rude to me and unwilling to help resolve a rather simple matter. I had purchased an Old Spice spray from one of your stores in North Raleigh, but had lost my receipt because I got it in a rush.

I went to Harris Teeter located at Jones Franklin & Western Blvd (the closest one to me. The one in North Raleigh where I bought the sprat was far). I explained to Will, that I didn't have a reciept, but that I wanted to return the spray because I didn't like it.

He said that he can't do a cash return because I didn't have the receipt. I told him I understood and that I wasn't trying to get cash for it, but asked him to give store credit so that I can buy whatever else I wanted instead.

Very brushly and unempathtically, he said I can only switch it out with another spray. I…

This store does not even deserve a star. When it comes to the way they treat their black Americans couponers. I feel like I have been targeted. I was couponing and the cashier rang up my items she said she did something wrong and now I had overage.

The Assistant Manager was called in and I was accused of having fraudulent coupons . I was instantly offended because I do not steal and beyond being a coupner I am a neighborhood customer. So the manager came in and did not solve the issue although I should have been checked out they canceled my transaction and rerang my items.

So a friend of mine over heard this same manager talking about me to another customer in reference that we come in the store wit fraudulent coupons and cause the store to lose money. Pretty much saying that I am…

The gas points would not work at the gas pump at 2 BP gas stations. I called the store (that I had just left) and told them that I could not get my points to work and that the gas station could not either. The clerk tells me "well that's just life". Is this the way they are supposed to treat their customers. His name is Tom Doyle and he works at Store #281 in Gastonia, NC. This is located on Robinwood Road. I asked to speak to a manager but was told there was not one there. This happened tonight on March 31, 2019 around 7:00.

I really think you should discontinue your fuel points program.

Thanks

I love HT. I shop the Hollymead store in Charlottesville. This is about the man who works in the deli during the am/afternoon shift. Don't know his name but he is the middle aged man with dark hair and mustache. He's rude and nasty.

You ask for thin and you get what he cuts. He gossips about other employees right in front of the customers. Someone walks through the deli and he's whispering and gossiping the minute they walk away He's also very rude to the customers.

Makes everyone think they are a bother when he needs to wait on someone. He's obviously not a happy person. I hate getting cold cuts when he's there. It's becoming a miserable experience. Unbearable when he's there.

My husband and I have been getting our prescriptions filled at the Courthouse Marketplace HT in Virginia Beach since they opened. My husband was prescribed a medication, and it was written for generic. However, the pharmacy has been filling the prescription as brand, which cost $266/month. The genetic is $66/month. When questioned about it they said they were filling it as prescribed, which is not the case at all. Needless to say, my husband requires this medication and had to go without a few times because we could not afford the brand. This should NEVER have happened.

My husband's doctors office called the pharmacy last week and told them it was written as generic and should be filled as such. My husband called the pharmacy to follow-up on Thursday, February 7, and they said they had to…

I purchased three bottles of your Harris Teeter yourhome drain opener from the Fresh Fields Harris Teeter. The product leaked on my leather seat and destroyed the leather. There was no warning of the bottles leaking and I am facing a large expense in repairing my seat.

I would like to be compensated for the expense I will incur when repairing my seat.

I shop at Checkers Mall at Carnival almost daily. Again today I had the lady at the till shouting a conversation with the next till lady. I have had ladies chewing gum disgustingly whilst ringing up my goods and picking their noses.

Nobody greets and mostly look miserable. Today I bought a Mince Jafel when I got home it was an egg,mushroom & bacon one. That is like ordering a beef burger and getting a chicken burger. I have complained to management before and nothing gets done.

This seems to be an ongoing problem and we the customer are the ones paying the staff and keeping the shop open. What does this say about service.? It would be appreciated if something can be done about this matter. Thanking You

Awful service. The little girl told me that she wanted to make sure that it was me. I have moved to another town and I remarried five years ago. O. Box, but I gave her my card number, name and where I lived.

I do not have an email address, and I do not remember the old one. I finally hung up on her. She was terrible to me. I love your new Harris Teeter store that has recently opened in my old home town, and my new husband and I don't mind driving the 40 miles each way to be able to shop there.

I do not understand why anyone would not want our business. Very sad.