Home Depot

i am having a problem with your service and manager in the repair center on air line hwy. and coursey blvd in Baton Rouge La. 00 to replace a single carburetor gasket, Bottom line to all of this my pressure washer warranty does not expire until january 2019 i've shown them my original paper work, warranty papers, drove over 100 mines twice only to be denied and

treated as a fool in front of other coustmer in the store, I am going to file as many complaints as needed to resolve this issue your service department never has the right to treat coustmers as they see fit and even after explaining to them i called to service plan provider and given them the date the unit expires.

Worst customer service! I bought some home appliance to be installed from Home Depot, and I had the worst experience with the installation crew. Up to now the installation crew have not installed my dishwasher, despite the fact that I paid for the full installation of my appliance.

My other compliant is on the fact that the carpet crew did a horrible job installing my carpet, due to that there are air pocket in the carpet. I called on several occasions to report my experience with the installation crew.

I urge this kind of customer service to be addressed. In the mean time I need my dishwasher to be installed.

Cashier 1221 0000 17569 I don't know what all these number mean, I was in the store on 1806 east gun hill RD Bronx NY 10469 cashier name Angelia, I ask her to make sure the top on the bottle was on tight, she was turning the top the wrong way, I said that is the wrong way, she said it's ok, and put a bag on top, and just kept on eating, I said, it will spill, out on the floor of my car, I said what are you doing, you are doing this wrong, she didn't even look at me and

gave me the receipt, and kept on eating, no people training at all,

I SIGNED A CONTRACT TO CABINET REFACE, BLACKSPLASH, COUNTER TOPS AND APPLIANCES ON SEPT 9/21/17. CABINET REFACE WAS DONE APPOXIMATELY MIDDLE OF NOV. THE SLAB WAS NOT CORRECT FOR COUNTER TOPS SO I REORDERED DEC 2017 AND INFORMED THEM SINCE A CONSISTENT PATTERN NO NEED TO VIEW.

WRITTEN ON ORDER PLUS THEY CALL 3X AND 5STAR WAS TOLD. THEY FINALLY INSTALLED LAST WEEK BUT CAN'T GET A DATE FOR INSTALLATION OF BLACKSPLASH FROM LYNCHBURG, VA CABINET REFACE CO. THEY HAVE BEEN AWARE FOR OVER THREE WEEKS THE DATE COUNTERS WOULD BE INSTALLED AND TO DATE I STILL CAN'T GET AN INSTALLATION DATE.

THE HOME DEPOT HERE IN ROANOKE HAVE CONTRACTED THEM AND THE LYNCHBURG REFACE CO KEEPS GIVING THEM THE SAME ANSWER, WE HAVE CONTACTED THE CLIENT. THEY DON'T RETURN CALLS AND GIVE THE RUNAROUND. JAMES WOULD NOT…

00 dollar bill he had to increase here drawer and that took 10min then he made a smart remark because I slid one item over the scanner and he got irate because I did that,you might want to teach these you management kids a little respect and to treat your customers with a little dignity, My husband is a contractor and has used your establishment for as long as you have been open and this is the first time we have ever been treated like this, if this young man (mark) is in there when I am I will not shop I will return at a different time.

thank you for you time

went to the store in apple vally ca, on bear vally road, last weekend, to buy lumber in the lumber section i watched two employees playing grab ass, laughing, just playing around, also cussing up a storm, i was really mad about that, then wen i asked them to help, they both laughed and run off, giggling, i found a dif employee, asked if he would fork lift more plywood from top shelf so i could load it up, he told me i had to wait, he was busy,, all he was doing was flirtin with a female employee, so

after 10 mins waiting i went to the contractors desk asked for help, i got the same bad attitude from that guy too... needless to say i wont shop there agn, im tossin my home depot credit card in the trash, hard to shop in a store were no one helps, and no employees are trained at anything, it…

I purchased a dishwasher for my daughter in January 2015 with a 2 year service contract. Now the dishwasher is out of service and we are told unless we have the receipt we can not get service before the protection plan expires.

Yvette at the Gilbert store on Val Vista found the receipt in the ready to purge file but would not give my daughter a copy just told her to call the customer care number. They ask for info from the receipt which our daughter does not have and tell her to contact the store for a copy.

Now Yvette will not return her calls. Customer care only keeps files for two years so there is no record of even the purchase of the dishwasher on our Home Depot credit card. What a rip off and a runaround.

Contact me for information. I do not think you can begin to understand how livid I am with the service I received! If this was every once in a while I would be more understanding... but it isnt... it is EVERY. SINGLE. TIME.

we have a question or need help while in Home Depot in El Dorado, Arkansas. The constant gathering together of workers standing around talking to their friends or each other while they make it very clear they have no desire to help the customers in anyway, is beyond frustrating and there is no excuse for the amount of laziness employed there!

I'm just recovering from a very bad illness and asked if someone could meet me at the exchange isle with a box of flex duct I was exchanging for a larger size. The girl helping me was rude to begin with and then when she was…

I was a merchandiser at one of your stores I recently quite my job because one of your employees. I was doing my job until one of the men cashier's came up behind me while I was bent down putting candy away, he decided it was a good idea to place his hands on me and rub my shoulders.

I was so shocked and uncomfortable, I said DON'T TOUCH ME. Because of him I'm not comfortable with my job. I really hope he gets fired.

Order a washer/dryer combo on dec 22,2017 and still don't have it delivered. The spirit delivery cancelled twice on the 30th of dec. and Jan 4th and came out to day the 5th. My husband is disabled and I'm retired and shoveled last nite at 9 pm to make sure they could get in our house.

The deliver said our hall way was to narrow and it could only get in the back door. And said to reschedule and left. Called home depo and they tried to connected me to delivery but said they would contact me Well of course no call.

Called spirit delivery who said they could not bring the truck back today or tommorrow it wold have to be Tuesday the 9th. I don't know if I will ever do business again with delivery. Not happy at all Think your going to get your appliance quickly and it doesn't happen.

I think…

Terrible customer service, absolutely the worst here in Eugene, OR. The employees are as dumb-as-rocks, half seem like they just got thru soking weed. When I have asked questions regarding an product they take it and start reading the package to me; of course I tell these waste-of-time people "I can read".

Here in Eugene, OR the only good hardware store is Jerry's they are the best, just the opposite of this piss-poor store. No more shopping there for me.

I purchased a Maytag washer at Home Depot #6980 on November 24, 2017. On November 27 I received a call saying my delivery would arrive on November 28 between 11:00-3:00. At approximately 4:30 my son called to see what was the problem.

He was told be on site within 20 minutes. No delivery. I called the store the next day and talked to John Rogers who rescheduled my washer for Friday December 1. No delivery. I received a call saying my delivery would be on Saturday December 2, between 9:00 and 1:00. No delivery, no explanation.

I went to the store on Monday December 4 and talked to John Rogers. he had my washer rescheduled for Tuesday December 12. On December 11, I received a call saying my delivery would be here between 10:30 and 2:30 on December 12.

On December 12I received a call at…

that's 5 years now. i met a guy online who became homeless for being with a Spanish woman he askt me to ask someone to buy my depression meds. xanex. even for loss prevention i worked 7 years Security camera surveillance roving patrol also.

when clearly the drug test i past in the managers office. and the manager pases my interview he was great"and experience with flying colors. 50 an hour? i also am a mechanic and serv safe certified bilingual finish 28 credits in art certificate after high school.

l i always get from Human Resources with the same question.. iam applying for any part time or seasonal local position cashier, customer service, ect... i don't no why i am being given such a hard time i drive speak read write two languages and I'm not even applying for manager??

i say the…

I purchased a storm door on 10/21/2017. Paid for required measurements . It took over three weeks for measurement to occur. Once measured we never heard a word from home depot on installation. I called yesterday 11/28 2017 and was told there was only one installer who injured his back and was given a phone number to call for installation inquiries.

I called and was informed the former installer no longer worked for Home Depot. I gave them my order info and was told the earliest install date was in mid December. Almost two months from date this mess started and totally unacceptabe.

What does Home Depot intend to do to rectify this for their customer of over 40 years??

Delivery team told me they could not install dishwasher because shutoff valve was in basement even though it was within 6 feet of dishwasher as required by the website. Home Depot customer service confirmed this over the phone and were more than happy to cancel my order rather than attempt to provide any type of assistance, promising a refund in 7-10 business days. Just contacted them after 11 business days to be told my return has not yet been processed and it will be another 24-48 hours from Monday.

My construction company was contracted by a Home Depot service provider, (and badged accordingly). The contractor, Cento Solutions, chose to garnish my pay for work that was completed 6 months ago. I will be moving forward with putting a lien on two properties contracted by Home Depot.

Store 3651 E. 2912 S. Elm Eugene St. C. 27406 Salesperson: AJP429 (ANNA) My complaint: After buying the dryer I needed, she (I think her name is Anna) told me to go to the pick-up door and wait it will be out in 10 mins. 35 mins. later.

I see her with a guy, two other ( employee) guys walking the cart with two appliances on it. When they get closer I can hear what her and the guy walking with her where saying. It is at this time I realize why I`ve been waiting so long.

During the finalization of my purchase I remembered she told so guy " I`ll be right with you" SO THERE YOU HAVE IT! I waiting long because she felt the guy after me was more important than I . I`ll be honest with you I almost returned it right than and there.

But I was on a time restart and had…

Bought maytag washer from home deport under warranty.....they replace with RECONDITIONED parts now it broke again but my warranty is expired now. I bought brand new washer why theY install RECONDITIONED parts. i think it should be replace with OEM PARTS.

My husband and I ordered a whirlpool gas stove and a ge washer from your Hagerstown MD store on November 1, 2017. Very good customer service from store employees. Delivery was to be made following Wednesday but was not made/no phone call stating a reason.

I had to call to reschedule. Appliances delivered November 15. November 17 our gas company was at our house connecting gas range and we realized that there is no bottom to oven!! A week before thanksgiving and I can’t use the oven!

We call the local store and were told to call the customer service number. then we are sent to service, then to parts, back to service, then back to customer service!!! No one would take ownership of this issue - for over an hour.

Finally we were told that we would have the part…

Waterbury CT store # 6212.

On November 18th at 5pm est. One of your female (Caucasian employee's) racially profiled me! At the self check-out. While trying to purchase faux tin panels for my ceiling (price a little over $20.00 per sheet) your employee proceeded to ask me if I could afford to pay for the sheets and if I know how much they cost! Stating that they where expensive. When I stated to her that I did not think that they were expensive she proceeded to look up the price and again ask me if I wanted to purchase something so expensive. Completely embarrassed and angry I told her that I would not be purchasing and to remove herself from my space! Leaving out I spoke to one of the other employees informing them of the incident. The following day (11-19) after I was able to calm down I…

you delivery man destroide my yard and nobody answered my complain from your Hialiah store on top of forklift driver getting stuck he called another truck to drag him out and left no supervisorhas com out to see damage and I have more pictures. Thank you

Please call me at 305 878 5926

We are a middle class family that works hard for our money. We were finally able to redo our family room. We bought cabinets from you, you took our money to pay for these cabinets. and then you sold them.

In my book, this transaction constitutes a contract between you and me. We were specifically told that the cabinets were in stock when we purchased them and we were told they were in the warehouse. We were told we could pick them up at the local store in West Springfield MA in three days.

We went to pick them up and were told they were not in. Come back in 32 days. Came back in 2 days. Then told come back in 1 day. Then we were told by one a Home Depot salesperson that their affiliate company placed a big order after ours and took our cabinets away from us and NOW our cabinets were back…

My mom ordered Samsung refridge on 10/29. The del was scheduled for the following Wed. The del men did nothing but complain about removing the old refridge (too heavy). Once it was removed they told my mom, who is a lung cancer patient, that the ice maker on the new refridge was broken.

They gave her the option of receiving the broken machine or to call for a new one. She elected to receive a new one. It is now 11/14, and she still doesn't have the new refridge. She was given 4 (yes 4) promised del dates , which have all been broken.

To add insult to injury, she was never notified that all 4 of these delivery dates would not be met. What a way to treat a senior citizen. This is an absolute disgrace. I realize that this falls directly on the delivery service, but in my mind the purchase…

To whom it may concern; I am writing this to you as a formal complaint in regards to purchasing items at your Lockport, NY location. A few negative experiences can really outnumber any good especially when encountering insulting, humiliating, and what's clearly discriminatory assumptions from few but too many employees at this location.

Our family; my husband and son often visit this store pretty much on a daily basis. My husband is no stranger to this store, as our family has been doing business with Home Depot for over 20 years. On two seperate occasions, in less than one year, he has came home very distraught, unhappy, because of the shock it's very interrupting to his routine, and our world.

Both situations, What should have been an easy checkout- was without a doubt, most definitely…

Approximately March 10, 2017 I purchased a water heater for my home. The following is a summary of what transpired between March 10, 2017 to present: 1. No invoice separating product and labor cost. 2. New Phoenix Enterprises signed contract #3806-372795 as agent of Home Depot.

When I asked Home Depot about New Phoenix Enterprises status as agent reply was do not know. New Phoenix Enterprises worked against Home Depot's interest by violating POINT 13 of contract. 3. New Phoenix Enterprises committed FRAUD. 4. Kristofer Smith, District Service Manager, discriminated by his unfairness and one-sidedness on by denying cases 07153531 and 06060067.

All I have stated above can be verified by emails and other documents.

I PURCHAED A GAS RANGE FOR HOME DEPOT ON 9/21/17. IT WAS DELIVERED TO MY HOME ON 9/27/17. THE GUYS WERE UNABLE TO HOOK IT UP BECAUSE I HAVE PROPANE GAS, SO I HADTO CALL MY GAS COMPANY. THEY CAME OUT A WEEK LATER TO HOOK IT UP FOR ME AFTER HAVINGTO BUY THE KIT TO CONVERT TO PROPANE GAS.

THEY NOTICED THAT THE GAS RONGE HAD DAMAGES ON IT. I CALLEDHOME DEPOT TO LET THEM KNOW ABOUT THE DAMGES THAT WERE ON THE RANGE, BUT I WAS TOLD IT WAS NOTHING THEY COULD DO ABOUT. HOME DEPOT KEEP TELLING ME THAT IT WAS NOTHING THEY COULD DO EVERYTIME I WOULD TALK TO SOMEONE.

I FELT THAT IF I AM SPENDING MY MONEY WITH A COMPANY THEY SHOULD BE ABLE TO DO SOMETHING. I HAVE NOT BEEN ABLE TO COOK FOR ABOUT 2 MONTHS. I NEED SOMEONE FROM COPORATE OFFCE TO CONTACT ME ABOUT REPLACING MY NEW RANGE.

THE COMPANY…

I purchased a lawnmower may 12 2017. Used it approximately 8 times to cut a strip of grass 60 x80. Failed to stay running next attempt to use. Took it to local store in Lewes, De . It had a one or two year warranty.

They charged me twenty dollars just to take it in for repair and said it would be credited back when it was repaired. It would also take 6 to 8 wks. They called me on 10/31/17, said it was ready and wanted to charge me $70+.

They said it was due to stale gas residue, which is impossible for the short period of time I had it. I lost use of this in prime season. It was not misused. If you sell products with a factory warranty a reputable company would honor it.

Sorry Home Depot but for $70 you just lost a good customer. Marty

I went back to the Home Depot on 56th & Highway 2, Lincoln NE, to buy more Plywood, 2x2s, and insulation. The 2x2s were banded together and no one was around to cut the straps. I used my pocket knife to cut them, and in the process cut my finger.

I started bleeding profusely and went to the nearest checker. She was with a customer, but blood was going everywhere, so I interrupted to tell her I needed a bandaid very badly as I cut myself and was bleeding .

She looked and me and just said, maybe she had one and turned away to take care of the customer. No question on if it could wait a minute or so. I went back to where my cart was and proceeded to bleed all over the place.

About 5 minutes or so later, the checker toddled over to hand me a bandaid. No urgency. I snapped a picture before I…

Purchased LG dryer three yes ago. Also purchased 5 year protect policy. Problem occurred with dryer and had HD schedule repair service. Person didn't come nor did they call. Had to wait a week for repair to not show or call.. Called and spoke with store mgr that night. Seemed to want to address our issue. Said he would give to day mgr and have him call. Waited until noon with no call. Went to HD next day and contracted mgr. I told him why i was there. Said he gave complaint to an appliance person. Appliance person had not addressed the issue, said he had been busy. Appliance person asked who didn't show . Told him Quality App. He said they have reputation for that (then why use them?).

He called HP protection and they scheduled an appointment for the following Tuesday (another week). On…

My order of a Kitchen Cabinet has been very badly handled from the start. The cabinet was ordered through your Elston/Leavitt store. The salesperson and reviewer where both JM93C6. The salesperson ordered the wrong size decorative end panels, which have had to be reordered.

When the cabinet was delivered it came without the crown molding and the light rail. The delivery man, who apparently was contracted and not a Home Depot Employee, told me that those pieces were on the Home Depot truck and would be delivered later that day.

The reason why they were not included with the pieced he delivered was not explained to me. I know that they were delivered to your store, because I got an email from you notifying me of that. They were not delivered and after 4 phone calls I finally found out that…

We bought a LG washing machine from Home Depot with a "protection plan" in 2014. We have now been waiting for over one month for the repair to be completed due to lack of available parts. Recently, after two service calls and parts, the LG is still not working due to, again, lack of additional needed parts that are not available and are back ordered.

Today, I was told by the service support supervisor of the "Protection"department that the part will not be available until November 16, 2017. LG doesn't have the part. This is unacceptable customer support, and shame on Home Depot. We can't believe that LG doesn't stock necessary parts to support their products.

My next step is the AG's office, and small claims court, We had enough of the run-around BS. My next purchase will be from Lowe's.

I went to the store on olden ave Ewing Twp NJ. I needed three sprinkler timers , the one you run on battery and you attach to a garden hose they are mfg by Orbit . I ask three different associates each sent me to different isles which were not the right ones .

I did try to locate them my self, that took more walking. I'm 75 yr old veteran with to bad knees that I wear braces on. I get around ok using the shopping cart for support. Needless to say I gave up on the timers, I needed a doz sabre saw blades .

I saw the isle that had drill bits etc. I went up and down that isle four times. I knew they were there somewhere . They were most likely right in front of my eyes but I could not find them.

I ask one associate who in turn ask another, the other said they were in the isle I was looking.…

I am a single mom and I ordered a refrigerator through online from home depot store account #W900167455. I used all my money so I could keep food for my daughter. I made ordered on October 12, 2017. And set up delivery for October 14, 2017. They charged my credit card same day. They called me on Friday October 13, 2017, that delivery will be made on October 14, 2017 between 4:30 to 8:00 pm. I was home waiting for delivery. But no delivery, no refrigerator and no money. Home depot is the worst store. Because of them I have no money and no food to store for my daughter. If you will not solve this as soon as possible I will complain every hour, and every where. And they called me at 8:45 pm and said they will delivery a REFRIGERATOR ON TUESDAY NOW!!!!!!!!! IT'S REFRIGERATOR .

Eva Gidova.

Home Depot sells used Railroad ties on line. I went to the Silverdale WA. store to make a purchase of 24 used ties. I was told they do not have store pickup or home delivery for my area. but contacted the Sequim store and an order was placed from the Silverdale store for delivery to my home----after extensive work on the part of the Special Order staff---in keeping with HD service policy.

Whether by error or practice and calls to the Sequim store , the RR ties were delivered to my home from the Sequim store (Order H4716-37397). I found I needed 8 more ties this last week and attempted to order the ties at the Silverdale store.

Initially I was again advised there were problems placing such and order. I asked why they could not ship the ties to silverdale as is done with anything else…

October 9, 2017 Darelene & Ken Carpenter

On June 30, 2017, with the assistance of Home Depot Sales Representative, Brady Beach, we ordered new black aluminum fencing and a matching arched gate from Finyl Vinyl. It was supposed to take five weeks to complete the job. We are now beginning the FIFTEENTH week and the job is still not completed. We expected our fencing installation to be completed within the first two weeks of August. We called Finyl Vinyl and Brady Beach multiple times in mid-August to get a status since we’d had no word on the status from either souce. Mr. Beach never answered our calls. Finyl Vinyl finally responded and informed us then, that although the fencing had a 5-week lead-time, the gate had an 8-week lead-time, an important fact not provided at the time we signed…

I set up an appointment for a kitchen refacing a floor to be put in as well as a stone countertop I was contacted by the individual who was supposed to come out at around 8:05 this evening and he began to you know ask me the questions of how many kitchen cabinet doors do I have how big is my kitchen and I asked him I said well isn't that what the point of scheduling the in-home visit is for and

he went on to say to me well yeah but I just you know I know you're in the Detroit area and I just you know this is very expensive and I said I said okay what does that mean you know I know a lot of people that call from the Detroit area once again seems to think that you know they're only going to be spending around $1,000 but

I wanted to ask that man I said we'll do you call all your customers…

I set up an appointment for a kitchen refacing a floor to be put in as well as a stone countertop I was contacted by the individual who was supposed to come out at around 8:05 this evening and he began to you know ask me the questions of how many kitchen cabinet doors do I have how big is my kitchen and I asked him I said well isn't that what the point of scheduling the in-home visit is for and

he went on to say to me well yeah but I just you know I know you're in the Detroit area and I just you know this is very expensive and I said I said okay what does that mean you know I know a lot of people that call from the Detroit area once again seems to think that you know they're only going to be spending around $1,000 but

I wanted to ask that man I said we'll do you call all your customers…

paid 4,000 to have custom closet installation in july 8th when purchased new home.

first the installer was 2 and half hours late then he brought his son with him. then the child went into my bathroom and decided to play with soap and had water everywhere. when installer left he did put on paperwork job incomplete.

called numbers I was given I spoke with supervisor dale he sent a different installer out to see what needed to be completed and take measurements. Monday October 2nd I called being transferred all around finally I was transferred to a nice and professional employee that went above and beyond to help me.

called 301-459-2755 was told they don't do installations a manager even told me he would have to investigate what I'm talking about my closet install, gave him angela's name…

my washer brand new is defective and its delima we used everyday clothes they handle it bad until now my next appointment this coming Thursday 3 weeks not since then with out washer thanks 7143887139

We ordered windows and a sliding glass door from the Warrenton,OR HomeDepot in May 2017, The order couldn't be initiated until Miles @ 503-267-7716 verified I was a real person, he drove to my house, between Longview & Cathlamet, WA, to meet me. He took my order, around the end of June.

Later when we inquired as to how the order was going, Miles told me the cc# number wouldn't work. S. so June 29th, Miles punched in the correct cc#, we were in motion again until the order arrived at Warrenton.

This order for windows and a glass door went downhill from then. HomeDepot staff lost our windos and sliding glass door. The order was supposed to have been cancelled August 28th by Miles when I contacted him. I called him the 29th and he said, "the order had been cancelled, It's out of my hands".…

well I hope we can resolve this in a fairly manner thank you ceo joseph dinnocenzo

99 to have it delved to my home- I work in Batavia NY where I wanted to pick it up( which you have a store)- no way was I going to pay that additional fee- so I talked to the asst manager she would work around the delve fee by giving me a discount of the price of delve- where I am having the issue with- is that I also had a coupon for 10% off the microwave which helped make the decision to buy the microwave- she told me I would not be able to use it and

she considered it double dipping- which in my opinion it was not- I was not going to pay delve fee no matter what- and I was going to get the 10% off the…

I purchased a fridge, stove, dishwasher at the store on Aug. 27th (order# 125618069) and was advised my delivery would take place on Sept. 6th. On the 5th I received a call saying the delivery was being rescheduled for the 7th instead.

Luckily I was home on the 6th bcuz they showed up with my dishwasher & fridge. ) I called and was advised it would be delivered on the 7th. The fridge unfortunately wouldn't fit thru the front door, I was advised both by the driver & customer service, to go back to the same store get a refund applied to my debit card and to select a smaller fridge.

mind you I now spent 3 days waiting for the delivery to take place. By the 8th still no stove delivered. I…

On Aug 31, 2017 I purchased a dishwasher, it was delivered on Sept 6 and not working. I called that afternoon, the following day, and finally went to the store (an hour drive). I was told to call Maytag as Home Depot doesn't replace.

Maytag closed, called on Monday, repairman came and said the appliance was defective. Called Home Depot, 2 hrs on hold so drove again to Home Depot only to be told to call Maytag as it was out of your hands.

Maytag tells me it will be 3 to 4 weeks to repair the new item I purchased from Home Depot. At this point I will never purchase anything from Home Depot in the future if this is an example of your customer service.

You don't answer your phones forcing customers to physically to your store to report broken items delivered by your vendors. This is beyond…

i order a stove 2 weeks ago and they were suppose to delivery it but they kept playing around saying they will deliver it in less than 30 minures but nobody shows up. I guess this is how home depot treats there customers after they accepted our money.

They need to fired or get rip of the people who handles the stove deliverys in the quincy ma area. They wasted 2 of my Saturdays waiting for it to be deliver and i'm wondering if i have to sue to get compensated for my time and distress.

2 week of takeout is no fun.

I purchased over $4000 worth of Cascade Tuffbilt metal fencing, including 26 - 5' x 8' fence panels which are still stacked next to my garage because even though I made the order at the local store in Billings Montana with the assistance of an Associate I do not have posts to put up the fence. I have tried three times to get posts. No one seems to know how to acquire the 73003517 line posts (I need 24 of them) or the 73003524 corner posts (I need two of them). This has been going on now for weeks. Winter is coming on and all I have at this point is $4000 worth of fence panels that cannot be installed while I am out the money and absolutely no one seems to have a way to get the damn posts. The phone complaint system does not work. The on line complaint system gets no response.

In the…

I bought a riding mower that cost $4,999.00 in May of 2017. I received it damaged in June of 2017. I finally got a hold of the warrantee department and got the riding mower for replacement or repair. It is now September 13, 2017 and still I do not have my mower. I have call so many times to you customer service department with no end results. I need a full refund for my purchase or I have not other recourse but to sue for damages.

Thank You Dan Robles (713) 557-0875 My Order Number: C599165006

I bought a glass shower door online with you guys-- you told me to call pro-referral for installation-which I did--a guy called back and said they only install door if they sell them -- really-- than another guy call back (k+m breto const- wanted the model number- then called back saying he didn't want the job--now I have call pro ref 3 times-I call a const co.

com-this is the 2nd complaint email I have sent you guys--and I just got a email that the shower door is in and ready for pick up

Just need a follow up ...FYI been shopping at the Hammond store the last 3 days around 4 pm today Sun. the 3rd...only one register with and attendant ...l like to use your self check registers very convenient ...but 2 down the last 2 days today long lines and 3 registers down plenty of help but no managers around...why who maintains the registers.. ...Thanks Jose...Hammond,indiana>>>>

It has been more than two weeks i have been trying to order a counter top. I have given your store the measurements. I have call a few times only to find out that they are working on getting what it woild cost.

I do understand that it may take a little time. The lady i talk to said she would get back to me. Well not sure because the last tome i called she was not working that day. The employee o talk to said he would let her know i called.

If your company does not wish have my busses thats ok. But it would be nice just call and let me kmow. Bridhgeport store in WV