Honda

Yesterday I went to Honda in Zanesville Ohio. I needed to get an oil change done. I had also mentioned that there was something wrong with my cruise control. They told me that they would look at it when I picked up my vehicle they had charge me $80 for a service.

They did not ask me permission to complete upon taking it home the cruise control still did not work on my own. I had realized that I had just turned off a button on my steering wheel so I was charged $80 for service.

I was not talking about that I did not agree to they sent me a text stating that all the cruise control functions were working, which is false they treated me so rudely and disrespectfully. I need to speak with somebody about this as soon as possible in the photo, it will show that they said that the button was on…

A few weeks ago I received a call from my son stating that Garcia Honda Albuquerque was going to put a Lein on his car because he could not afford the service bill. Upon intervening I found the situation to be a bit out of control.

My son is 22 years old and trusted the service advisors at Honda to steer him in the right direction. He took the car in stating that it was not driving correctly and was shaking. My son advised the servicers to "fix everything wrong".

" The situation was escalating but it was late on a Friday afternoon and we had to pull his car out. The service guy said the only thing he could take off the bill was the diagnostics charge. I told him he should since they didn't actually fix anything the car was taken in for.

The car broke down about 1 week later. We have now…

I got the recall letter back in May of 2023 for rear bar corrosion on my 2011 Honda CRV. Louis and they kept telling me that they don’t have the parts for it. I don’t understand why a popular car company like Honda has difficulty getting parts for cars they designed.

I never had issues with Toyota with recalls and will probably go back to them again after my disappointment with Honda.

Took car in for service. Was told car was ready for pick up and issues were resolved after $985 bill and 3 days in shop. Brought car back after complaining to manager, other issues never disclosed that cost $1500 more. Besides that unprofessional service..

For over 30yrs, I have been a faithful Honda owner. This is the 1st year I experienced a 150% negative experience with the car & dealership. June 15, 2023-present I have paid approximately $3,500 in service tickets, and yet the problem remains.

The numerous maintenance error messages continues flashing inside my dashboard. Power Steering Problem, Adaptive Cruise Control Problem, Tire Pressure Problem,Electric Parking Break Problem,Brake System Problem, Hill Start Assist Problem, Emissions System Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem,& Brake light remains flashing.

Over & over again, Honda management tells me the issue is resolved. Unfortunately, same day, four days, weeks later, flashing maintenance warning lights reappear. I am so sick &…

Code 6 light on at 8855 miles. Was charged $75 Doesn’t seem it should normal. If this regularly, not normal.

The level of service provided by Gilman Honda Houston is so pathetic. They kept my car for two days without even starting a diagnostic test on the car. The advisor Eric Macias had least amount of empathy while talking to me and was adamant in saying it might take us 5 days and we cant even give you a rental car.

I would have to follow up multiple times without even getting a response from him. When I tried to escalate this to his manager Jose, he gave me the standard answer. No wonder the ratings on Google for Gilman Honda are going down.

Once it used to be a very good place with good service. Unfortunately, this is not true any more.

I purchased my Honda Clarity new and drove it about two years when the dealer told me that there was a recall on the AC unit. I let them service the recall even though I had no problem with my AC, it worked fine.

Shortly after I moved to Oklahoma where my AC stopped working. I went back to the dealer where they couldn't find a problem so they refilled the AC coolant and it seemed to work for about 3 weeks afterwards. not we are having triple digits temps and my AC blows only hot air.

00 for 3 weeks of cooling. My conclusion is that the dealer where I originally purchased the Clarity didn't repair it correctly and the Dealerships in Oklahoma are not obligated to properly repair the AC. My concern is what are my options at this point?

will Honda stand behind the dealers repair or am I out…

Bought a 2019 Honda Certified Pre-owned Vehicle. Windshield leaked over time. My warranty I read says 7 yr/ 100000 but dealership in Columbus tells me 3 yr /36000. which 16 months ago they gave me a rental sent my car somewhere to b fixed an I went to pick up at dealership.

Upon picking up car seen where my Windshield had been cracked on corner of drivers side. I called their attention to it but left in Vehicle. Should have dealt with it but over time I just forgot till it started leaking again.

which I guess was March. Again I haven't seen that in my paperwork. Honda sold me a car with leaking windshield an far as I'm concerned didn't make good on fixing. Will never buy from Columbus Ms dealship again or probably Honda either.

They gave our car in mid of june Telling that your car is completely ok and every thing is right. We took the car and came to our home place GUNA MP But after few days we told them that there is problem in driving the car in D and R mode frequently.

They told to bring it again to service centre . 7 working hours they told that there is no problem only few nuts and wires were loose and they have repaired them . We took the car but next day again it was not frequently moving on drive and reverse mode.

So we complained directly to HONDA COMPANY And they picked up our car from our home town to nearest service center BHOPAL. THE Employes of bhopal service center find out the mistake done by LANDMARK HONDA Service center indor He told us that there is no oil in the gear box and it is total…

Terrible service. I am very very very disappointed with the Honda Company

My air conditioner in my car was defective and no one gave a S#$%!!

My claim number is #13118087

I worked for 6 months trying to resolve this issue and no one cared enough to help me

NEW car 2018 CRV. DEFECTIVE part according to the certified Honda Technician

I was notified that my car needed maintenance service even though I had just had it done 6 months earlier so I made the appointment. I received a text that my appointment was set so I brought my car at the designated time but my name wasn’t on the list.

I showed them the text they registered my car and I went inside. From there i it was extremely frustrating as the “gentleman “ using that term very loosely proceeded to rattle off a lot of information but talking so rapidly that possibly he thought I would just agree to everything that he was telling me I needed.

He explained the oil change and tire rotation which he kept telling me I was getting a coupon for, so he lead me to believe I would not be paying for the tire rotation. I asked him 3 times the total amount that I would owe he…

Customer service doesn’t exist anymore. Had my vehicle in for service and picked today. Interior panel sitting in back seat not replaced they didn’t even at least rinse the dust from the car and a courtesy vacuum would have been nice.

Nothing extra just serviced the car collected my money and that’s it. I have 3 vehicles from the Same dealership and you would think they would do the little extra. Sad really this new generation of lack of customer service is non existent.

I have a 2018 Honda CRV that I purchased new 5 years ago. 00 in unexpected repairs. Six months ago the computer system was stolen from the car. This happened twice because Honda made it so easy for the thieves to steal it.

It literally takes less than one minute to pop it out .

Second , is the wheel bearing went bad twice on the car. Most recently last night the transmission stops working in the middle of the highway. This cost to me by Honda service department $6000 on a five years old car.

Dear sir or ma'am,

I was told a message would be furnished to a manager to call me as soon as possible after the events of last Saturday, but given those events, I am not sure if that will happen. So, I am making sure this story gets told, hopefully just this one time.

On Saturday, August 5, 2023, I arrived, via Uber, to Gillman Honda, Fort Bend (in Rosenberg TX), at roughly 10:00 am. Before I entered, I was met by Sunday Salami, who asked if I had an appointment. I indicated I didn't, and he invited me inside and asked me to sit at his desk.

I explained to him that I had been in a wreck two weeks earlier and was in need of a new car. I showed him a picture of the damaged old car (it was an impressive wreck), which he photographes from my phone to his. I explained to him that I wanted…

I sent the following email 3 times to 3 different contacts at Germain Honda.

I had my Pilot serviced yesterday July 20 2023. When I got home it had a faint odor of burnt rubber and seemed to be riding rough. Since it left with all paperwork saying it's in good shape, I don't want to pay for an inspection for a car that just got serviced.

I'm just sending this to have it on record, just in case I run into bigger issues such as I ran into about 18 months ago when I had to have car towed due to a botched brake job done by Germain.

Thanks,

Chris Butkovich

614 329 0012

Invoice 513975

I got no response. They've been responsible for a bad brake job in the past that put my family on the side of the road on a busy interstate. I want to make sure if it happens again, it's from them working on…

Very disappointed in Honda, my 2017 Honda civic is having a sticky steering wheel problem. I called to see if there was a recall and they tell me there isn’t. 00 dollars. When I buy a new car and get the extended warranty and no one will listen to me when I told them while I still had the warranty.

Didn’t do anything and now that my warranty has ran out they will not help me at all. I have never had worse customer service like Honda. I have had many Hondas and never had any issues with them until now.

I purchased a 2017 Honda Civic in 2018. My steering is going out on a fairly new car. Even though there are several recalls out on the same model as mine. When I call the customer service at Honda corporate they tell me there is nothing they can do.

I am very disappointed with Honda. I’ve had several Hondas and up until this point I’ve always loved my Hondas. I have never had anything bad to say about Honda they were wonderful one of the best cars on the road.

I have now however changed my mind. I will not recommend Hondas. It looks like they would be willing to help a little considering the recalls of the same exact situation. Very disappointed Honda! You should do better when it comes to ppl that love your cars.

When I asked the "chat now" person about ETA as to when my recall case would be assigned to an agent she stated there was no timeline. I then asked to have a manager contact me and she terminated the conversation. Horribly unprofessional.

My Honda civic 2019 has 48000 miles on it and started showing signs of a bad fuel pump,the board of hwy safety,or who ever they said Honda civic 2019 has a recall fuel pump.honda tells me they don't have any recalls for my car.my car is stalling out all the time now and yes it's a bad fuel pump.so when my car recs cause of a bad fuel pump ,I guess you'll be sued huh

My 2023 crv hybrid has had phone issues since the first day I had the car. Honda tried to fix the problem they could not fix it. They finally said I must live with the problem . After buying my last 4 cars from them that is the wrong response.

who also was very hard to get in touch with. Now she wants to close the case. case number 13836464 They want my wife to plug in and unplug her phone when driving to bypass the problem which is not safe.

She is a real estate agent who needs a phone in the car. Please help Fred Chester 917-733-6141

I'm reaching out because of an extremely poor experience I've had at o'donnell honda. In particular with Brian the general manager.

I have a 2018 odyssey touring that I've had electrical problems with since I've owned it (bought it be from your dealership in 2017 summer).

Display cuts off, crackling in the speakers, doors occasionally don't work.

It's been in your shop for no less than 6 -8 weeks since I've had it. On at least 6 or 7 different occasions.

I bought the car to visit family with my family in upper Wisconsin..a 16 hour drive..

Do you have any idea what is like to drive 16 hours with kids and a wife where you can't turn off the crackling sound?

Fyi..I originally purchased the extended bumper to bumper warranty..

I called before memorial day to express that I was concerned…

I've owned 4 Hondas but not again until new colors..get rid of the 40shades of grey....borinand by the way I'm 60+.

Took 2014 CR-V to dealer today. Rear hatch actuator not working. Hatch would not close and lock. Had to bungy it closed to get to dealer. Did not drive it around while bungies where on. Only to service appointment. Told actuator was bad, it was replaced.

Sat at dealer 4 hours, had appointment too. Then it still would not close. They said door could be bent. I've had no collision or reason for this to occur. Left after paying $300 bill and same problem. Drove off all bungee up. I'm outraged!!!

I can't afford to have a $3000 new door which is what they suggested!!! Or go to a body shop. What?!!!!!! This is not right.

I own a 2008 Honda CRV. The car was given to me by my mother approximately two years ago. It was originally purchased in Canada, but my mother spent half the year in the US. I live in the US.

It has been brought to my attention that there are three safety recalls connected to this vehicle: a Rear Frame Corrosion issue; and the driver’s and passenger’s airbag inflators need replacement. I have attached the three recall notices to this email.

I recently took the CRV in for general maintenance here in Maryland (where I live) and asked if, along with the maintenance issues, if these recall issues could be addressed. I was told “RECALLS WILL HAVE TO BE RESOLVED IN CANADA DUE TO LOCATION MANUFACTURE BUILD PER MANAGEMENT.”

I do not understand why the issues cannot be resolved by this Honda…

I have been trying to deal with Honda for the past few weeks. There is an issue with a common problem on my 2011 Odyssey. The problem has to do with the piston rings alignment and an extended warranty period was issued to deal with the problem.

Except that the warranty period ended prior to my purchasing the vehicle and the service was never done, despite all service being done at a Honda dealership (I have the service records to prove this). I have been trying to talk to them about whether they will be able to help me at all with the now $10,000 bill to fix a problem that was known to occur.

I just finished paying the vehicle off and am now being told I have to repay almost what I bought the vehicle for just 3 years ago. The main problem is that the person handling the case has been…

Safford brown Honda my car was brought to them through caliber collision to do some repairs for an accident. The car has been there since 3-13-23 waiting for a passenger side radar assembly which is part of the artificial intelligence letting you know a car on is on the side or is in the lane to the right of you.

Also there is a recall on the seat belt buckle of my 2018 Honda hybrid accord. I requested to have another shop work on my vehicle and I was told that it was not possible to move my vehicle because of the safety recall.

I called every Honda dealership and they told me that the warehouse had the seat belt buckles and they could get them in a day. Jennifer the service worker is holding my vehicle and refusing to give the car back to caliber collision.

I have spoken to the manager…

Beyond furious by the level of disrespect that was directed and indirectly was shown towards myself and brother who just recently 2 months ago purchased a vehicle that had a odor smell from the moment of test driving it and being lied too that it was first nothing then after purchasing the car the smelled worsen brough it back two more times which is documented in the Honda in Miami Lakes Florida got detailed and

still nothing changed for the better after my last visit today it had so happen with the major rain diaster that had rain gotten in the car still took it back to Honda paid $1,400 to fix that situation and now Honda coming from Eric Torres him self that they used a Escape Goat in saying now they cant do anything about the smell because the cause is from the Rain inside the car.…

Hi, this email concerns the third Honda Odyssey car I bought from Honda. I have never had any complaints against Honda services and the car itself. Which, is why I have been buying the same car over and over again I just love it so much.

However, this is regarding the Honda Odyssey that I just placed an order for on 3/25/2023 and received the car on 4/7/2023. After just 1 week of having my brand new car, the windshield got a chip that spread to a long crack.

This is the first time that has ever happened to me that a windshield was this weak and I was very disappointed. Now that means I have to spend money out of my pocket to get that windshield fixed since the Honda dealership at 1101 US-9, Old Bridge, NJ 08857 where I purchased the car does not cover it, even after 1 week. This is…

Call them back in october about the recall that's closing the backup camera and display unit to stop working they said they would call back when they received the part, never received a call back. called again in january was told not to worry about the recall they would check during my next service visit.

Well my next visit was the camara and display unit working as the recall said would happen. They told that they don't know why this happen I informed them again about recall they said it had nothing to do with recall and that I would to oay them to fix it.

Evrn thiugh the recall specifically said that the camara and display unit would stop working. Very disappointed with this dealership.

Honda roadside assistance is the most frustrating, useless service I have ever dealt with. The person I dealt with had minimal command of the English language. Simple communication about a simple FLAT TIRE became more complicated and confused than human heart transplant! And took longer!

This is not something I expected from Honda, as this is not my first purchase from Herdrick Honda of Bradenton Florida. The service at the dealership has always been top notch, and continues to be so.

On the other hand I wrongly assumed that Hondas great service record would flow over into other areas of it's loyal customers expectations. I was badly mistaken. My thanks to Hendrick and I sincerely hope that someone in a position of authority and customer support will address this complaint. Thank you.

On Monday april 10 2023 i lurched a 2018 Honda crv from Honda of Morristown. I had test drove the crv and a Kia. We'll I decided that I would purchase the CRV that I had driven and when I first got in the car the gentleman told me that it had 60,000 and something miles on it. OK.

I sat and negotiated with them for six hours. And I bought the car that I test drove, well when I was signing the paperwork he told me the car has 92,000 miles on it and I asked the guy was he sure and

by the way I bought the car from Nate White and in his office and sign the paperwork for the CRV that I test drove . But in the other office, I signed papers for a CRV that I had never seen before and I questioned him at least five times about the mileage on the car me and my father my father was with me.

And he…

I have a 2011 Honda CRV and the date on the GPS is wrong and will not update . I’ve contacted my Honda Dealer and told me that there is not a fix for this problem . Now that I’m ready for a new car I’m scared of buying a Honda since Honda will not stand behind there product .

I purchased/ordered a CRV on Jan 19, 2023 from Honda of Sarasota, the purchase was made and I signed the contract. On Feb. 9th, the car came in, we were told we would only need to resign 1 document, we ended up resigning everything (I have hand problems, so signing is not easy) the finance person was rude, inpatient, and was mocking me.

On March 3, Honda contacted me telling me I had to come back and redo all the paperwork for a 3rd time, he said all the original paperwork was incorrect, mind you I had the car since Feb. 9th. By March 10th, my trade in was still not paid off by Honda so I had to make an extra payment so a late payment would not hit my credit.

Honda also called me to ask what my VIN number was, which should have been in my file. I went into the dealership to speak to a…

Your "service " hours are inconvenience. Your cashier staff in Huntington, NY on Jericho Turnpike are rude and indifferent. In calling your "service " department; again, rude and indifferent.

When I bought the car they told me I was under warranty for 5 years or 60.000 miles Which ever comes first The ac gas gave up they tried to charge me to replace while I was barely at 39 thousand miles Lots of talking they finally replaced it Now the splash shield gave up they wanted to charge me $500 to replace knowing it’s under warranty and it will be damage again more likely Really Honda?!

It's been more than 2 years since I claimed the refund of the insurance gap of my 2018 Honda Accord car that I finished paying for it in 2021 and in the Honda in Fayetteville Arkansas nobody gives me a reason why it takes so long

I recently had an accident where my vehicle was totaled & I had broken 2 of my ribs. 2 weeks after the accident I came in & financed a Honda civic hatchback 2023 EX- L. I had explained the situation to my sales person Brandon Lopes, who was also my sales person for a prior vehicle which I co-signed & financed for my wife.

This was also my 3rd Vehicle with DCH Honda in Paramus NJ. 9 APR that is advertised for new vehicle for someone that has really great credit score. After he came to me with a number which I wasn’t happy with that I won’t state hear as I’m embarrassed.

95 APR & $4K down which taxes added up to about $8K with American Honda Finance. After going back and taking a look at the contract I felt like I was taking advantage of as I didn’t have my head straight because I was on…

Closed an open case number 13724052 for no reason while I waited like a fool for the return call from California. Sorry only have first names Emily and Jessica. Is this any way to run a business. I think not

I have been waiting on a part 74700-TBA-A02 (Fuel Door Actuator), for my Honda Civic Si, since October 12, 2022! I have been given 9 different/promised dates of delivery…..and I’m still waiting!!!

2010 honda accord ex Worked on replacing the headlights on the left side almost impossible to get the low beam connector off also almost impossible to get the light back on

Well very simple honda from Culver city California sold me a Honda accord hybrid In the contract they sold me a Protection to cover my car. Now when I ask them to cover such a Protection that I paid $1995.00 My windsield is not cover which they told me for this service I was cover for my windsield So I paid such a cover is not right when they play with the Hispanic like this

Currently I am between a rock and a hard place when it comes to my Honda civic 2022. I actually got it in 2021 however at the time I had an abusive ex who managed to cause so much damage to the car while on top of that void the warranty by adding after market fuses, air intake, and other parts I’m not sure about.

After I broke up with him I called numerous companies that were connected to the car. Honda, bank of hawaii, geico. I asked honda if I can return the car and they said they can’t do anything about it. I asked my insurance if they can help me due to him vandalizing it (he smashed my window, and was the reason why someone popped my tires since they thought the car belonged to him) geico said they unfortunately couldn’t and

wanted me to put a down payment for the tires to get it…

Today in the morning i saw fluid all over my car i call honda care they help me out. I brought my car into a honda dealership and they found out it was caused by a damaged. I told them i havent hit nothing and they want me to replace the whole transmission charging me an estimated of $9000 this is outrageous why have insurance and extended warranty if honda doesn’t cover for anything.

I have a 2013 Honda Pilot which i have religiously kept serviced last month i saw the PAINT start to peel off i went to the Honda dealer where i purchased the Honda Pilot, the salesperson who had helped me with the purchase was no help he took me over the service department to talk to the service rep. he was no help he outright said sorry we cant help you, call Honda Corporation, Paint peeling is Honda's problem Honda has had paint peeling few other models too and Honda should be responsible to fix the problem and

help the customer with the paint peeling problem, by the way i have only 75000 miles on my Pilot not bad for a 2013 purchase.

Distasteful service, shitty place to buy a car never ever ever buy this car. I wish I could put 0 star. Jose who promise the car to give us by thirsday and Friday and today is Saturday. When I call them they say you calling us again and again when car is ready we will tell you I’m buying a fucking used car and they are fucking taking weeks to make that car ready to sell

We have been waiting for over 3 months for our van to be returned to us. The body shop is stating that they need a driver’s side airbag for the 2017 Honda Odyssey, and we have just been waiting- first the part is on back order- there was a date in January, then February, now March, still nothing! This is terrible!

We have 3 children and both work full time jobs. We only have 1 car for our family and it has taken a terrible toll on us. We have had to cancel family trips since our current car is not conducive to long drives.

We have had deep levels of stress due to not having our vehicle for so long. Please help us!!

My car has about 61,000 miles. I was never told that the transmission fluid needed to be changed at 30,000 miles. I am very diligent about my maintenance for my vehicles. As a result my transmission needs to be replaced.

But this is supposed to be due to the belt wearing out, so what that has to do with the transmission fluid, I don't know. This is a known problem that I have seen on the internet. So far, the dealer is telling me that I have to cover the new transmission.

This is leaving a very bad taste in my mouth. Up till now, I have loved Hondas. This is my third one, but with the way this is being handled, I doubt I will purchase another. Not only will I have to pay over $8000 for a new transmission after 61,000 miles on a car that I am still paying on, but I am paying daily for a…

I purchased my 2021 CRV a year ago from the Gurley Leep here in Elkhart on Cassopolis street. I have not only experiences poor service but have had an ongoing issue with my back passenger side tire. The back tire makes and has been making a scraping noise for months and when brought to the attention of the service department on more than 5 occasions they would ride with me , tell me in the car they heard the noise and

then lie and say on paper they didn't hear anything, I would then talk with the service manager Todd who would at this point ride with me also and tell me he heard nothing until I finally went in one day and the general manager Ryan was there.

Ryan then rode with me and said he could hear the noise and that he thought maybe the tech. put my brake pad on wrong and it was…

I purchased a Honda CRV in March of 2020. It currently has 35000 miles on it. I was told by the service dept at Team 30 Honda in Merrillville IN that my tires are 'legally bald". I am quite upset by this news, considering the manufacturer's warranty isn't even expired yet!

00 for this vehicle and feel that the tires on a brand new car should not go this bald this quickly! I rarely drive on the highway at high speeds, my driving consists mainly of small town paved roads, with a 5 mile commuter drive.

So can someone please explain to me how this could possibly happen? I have been paying 100s of dollars to cover regular vehicle maintenance. Now I am expected to pay 1200$ or more for new tires, before the warranty expires! com. com.

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