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Honda

1.5
242 complaints

Address

1919 Torrance Blvd., Torrance, CA, 90501

Complaints

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Elayne

Oct 10, 2016
0

Early June, 2016, I tried to have my Honda Civic serviced for A1 service, and spoke with Talia Lamb, at the Lancaster Honda dealership located at 43244 Drivers Way, Lancaster, CA 93534. Talia made my appointment for a Friday but scheduled me at the wrong time. I found out because I called to let Service Dept know that I was delayed due to freeway accident and was told by Talia that because I was 1 hour late they would not be able to see me.

I told her to reschedule me as soon as possible and she said that she had an appointment the following Saturday and I told her that I commuted long distance and could not wait. She then told me that she had an appointment on a Tuesday. I booked the appointment but called again and requested to speak with my service manager Glen Cisneros, who I know for…

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James Gary Jones

Oct 2, 2016
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McKenny / Salinas Honda, Gastonia NC. This dealership sold me a 2014 Honda Pilot, as a certified Honda, which the Honda was not. After driving the vehicle for 2 weeks it displayed brakes issues, rear hatch release. The hatch mechanism had to be replaced with rotors, sun visor replacement, repaired stripping on sunroof. Roger Hoyle stated to me, they had major issues with the service department, he admitted the service department did not fulfill the certified inspection. I allowed the dealership to put the Honda through a complete inspection, 2 weeks later after that, I had to replace the battery.

I have asked McKenny Salinas to buy back the vehicle, I am dissatisfied with the Honda. They are not willing to work with me to resolve the issue. I am totally disappointed in the dealership and…

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George Koury

Sep 25, 2016
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The tire pressure indicator gives false alert readings. This has happened on my last three Hondas; a CRV and two Accords. I have leased two new Hondas every three years since 1995. I have been very satisfied. This problem is serious because the last time it occurred was in heavy traffic on the interstate. Finding a place to check it out was dangerous. This has occurred over and over and there has never been a tire problem.

The dealer told me that there are no pressure gauges on each tire. That the system is a micro processor software program that measures the variability in the cars balance and triggers off the warning. This is a bad system. The amount of variability in balance is infinite given the road conditions.It has caused me numerous stops, checking the air etc. and keeps you on…

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Marthesia Thomas

Sep 1, 2016
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I just recently purchased a 2017 Honda Accord Sport from Patty Peck Honda, located in Ridgeland MS approximately three weeks ago( August 9,2016). After having the vehicle for only two weeks I noticed a rattling noise on the passenger side and immediately notified the car salesman (Craig Brown). Craig immediately apologize and advised me to bring the vehicle back to the dealership so the service department could take a look at the vehicle. I brought my vehicle in on August 25th and the service tech rode with me to see if he could hear anything.

The tech verbally stated,” I do hear a rattling noise, however it’s not worth taking out the whole dashboard to find the issue.” The tech also stated, “If I cannot hear the noise while the radio is on then a lot of times the company doesn’t feel…

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Ronnie Ragone

Sep 1, 2016
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My car has a judder when shifting. The Honda technician was able to duplicate the symptom while driving. I have 54,000 miles on my 2013 Honda Crosstour. They say that due to the heat and driving conditions of my area (Houston, Texas) that the transmission fluid is breaking down and causing this. I have had many cars from the past that the fluid never broke down at 50,000 miles from the heat. Another mechanic from another place said that they have never seen the fluid breakdown at this mileage either.

Honda says that the fix is to replace and flush the fluid but then later go on to say that this is only a temporary fix and that a software by Honda is to soon come out that will fix the problem and would need to come back after the software is available for a final repair. They want me to…

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Cynthia Bradburn

Aug 30, 2016
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I am very disappointed with the so called service I have received from the Honda safety recall. I have called and called with no response. Then finally I received a call today. I have had recalls since December 2015. I have not had one thing fixed. I have requested a car to drive till my car can be fixed. I was informed I can still drive my car, but not to let anyone in the front passenger seat. The witch I talked to today said that Honda would not be responsible for anyone in the front seat.

I feel that Honda should give me a car to drive until they can fix mine. It is not my fault that Honda put a faulty air bag in my car. Does Honda not stand by their cars? I think she needs a lesson in how to talk to someone. I worked at a bank and would have never talked to anyone they way she talked…

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Donna Shields

Aug 22, 2016
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I call your office on 8/22/2016 and after waiting on the phone for more than 30 minutes to speak with a representative my experience was not present. I did not get anything settle and was very disappoint with the attutide of the representative. The representative did not listen to my complaint or suggest any buyable solutions.

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Pam

Aug 20, 2016
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While visiting the Honda dealership in Victoria Texas, I was waiting for my car during a routine oil change when I was the recipient of a conversation between two men one a employee named Al who repeatedly dropped the "f" bomb to express his dismay over a pool player who beat him the night before. Luckily, no children were sitting nearby as the place where I waited was the kiddie corner full of coloring books and crayons.

I have always had a pretty positive visit here at victory Honda. Today was not one of those days. Suggestion: maybe the sales people who were near me might want to say hello to the people waiting since many of us are repeat Honda customers who will buy a Honda again.

Not sure though if it will be in Victoria Texas.

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Sue Grindle

Aug 19, 2016
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I have feedback I wish to share about Honda Headquarters; Honda Customer Service, Honda CEO, & Attorney General. The rear hatch on my 2010 CRV has not opened for 10 months. Tameron Honda had previously evaluated & ordered the part to to repair it. Meanwhile, I saw on-line where Honda had experienced multiple issues of faulty locks & a class action lawsuit against Honda had won their case & clients were reimbursed for lock repairs.I called Honda Headquarters in regard.

They were so insistent on me getting the driver airbag recall addressed, that they assured me that my rear lock would be replaced at the time my driver airbag was done, while I had a rental car, to minimize inconvenience. Subsequently, I informed my Honda service department when I filed the papers for the recall & got a…

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Barbara Haney

Aug 1, 2016
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I have a 2004 Honda CRV. I had a recall involving SRS light/seat belts/air bags a year ago. I took car to dealership, Honda of El Cajon, where I purchased the car new. The SRS light continues to come on after being reset. I took the car back to the dealership and now they tell me that the code DTC 21-2 appeared and it will cost $2002.00 for the floor harness. The service representative told me this code happens when the car has been in an accident or if the car has had water damage. My car has not been involved in an accident or has no water damage.

I contacted American Honda Auto Center, I spoke with Jessica, Kendrick, Ed #14739 and Carlo, supervisor, that would not give last name or employee #. Carlo said Honda is not responsible for any vehicle that is out of warranty. He stated that…

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Elizabeth Pawlowski

Jul 28, 2016
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Went to dealership in Merrillville In. To find out why my 2016 had no air conditioning, I was told a rock must have kicked up from the road and put a hole in my condenser. He said it's not under warranty and was sent on my way with a estimate of Over $800.

I was livid, are you kidding me. How the hell does that even happen. I've owned many vehicles never heard of anything like this. I was told by a manger Oh it's a freak thing but it can happen. I was very upset not happy with My Honda, he said you can trade it in for a New Honda.

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Peter Dy

Jul 20, 2016
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I had a lease 3 year contract on a 2014 Honda accord. Bought in March 29,2016. Battery died after 14 months of use. First time I brought it to the dealership in Honda Pharr, TX. It was a Saturday and I was waiting for the service manager to come. But a mechanic approached me and open the hood and proceed to inspect it. The mechanic told me that it just need to be charged up. jump start it and ask me to drive it around. I told the mechanic that I believe that the battery is dead but he insisted that it is fine and should be good. I took it home and drive the car around for half an hour. The following morning, the car still would not start. Brought it back to the dealership on a Monday that is 2 days after and again told them what the problem.

The service manager came by and I told him what…

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Khawaja Anjum Zia

Jul 18, 2016
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I personally prefer Honda as compare other Cars and that's why along with my other colleagues, given suggestion to choose Honda instead of other cars. I have made complaints here in Pakistan for Shock Absorber and Shocks issue as right side is down as compare to left side of Honda City model of 2015 which is under warranty and driven only16500 KM.

But no one is bothering to reply as might they think it is useless for them to attend customer who has already been bought Honda Car. Need push from your side to resolve my issue.

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Keith Binley

Jul 6, 2016
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I bought a CR-V at Balise Honda in West Warwick and I was quoted $24,300 for the car and was told I'd get the KBB for my 2014 Jeep Cherokee which was $17,800. Before I signed my dealer said I was indeed getting what I asked for but come to find out I paid over $26,000 for the car and received $17,200 for my trade.

I tried to call and email the manager Peter but he instead had the original sales guy call me and he refused to talk to me unless I came in. I would like some satisfaction from Honda and I don't feel I should be paraded in front of everyone at that dealership.

I'll wait for a response.

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Marlon Alexander

Jun 15, 2016
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We have a 2008 crv we bought new. We got a recall for drivers door lock something about it unlocking its self. Our front passenger door and rear drivers side door are locking and unlocking by themselves so I took it in today and had the recall taken care of. On the way home the other two doors were still locking and unlocking. When I got home I called the dealer back and told them what was happening and they said the recall only covered driver's door. I next called Honda customer relations and was told drivers door only.

The drivers door was still working fine, not locking and unlocking. I am really upset with Honda over this because I feel they should replace all four doors and maybe back door locks not just one because they are defective. We were going to purchase a new Accord for our…

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Harold Philippe Demers

Jun 1, 2016
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I purchased a USED HRV 2016 and was charged the full sticker price (less $500) like a new car. This car had been registered and had 197 miles on it but I was sold as new full sticker price. LEGAL? Dealer: Ocean Honda 8442 U S Hwy 19 Port Richey. Fl 34668 I traded a pristine 2014 Honda CRV with only 14,000 miles just like new rugs always covered trunk covered always garaged was in like new condition but was only allowed $16,400. when 3 other dealers had offered $18,000. So I was low balled for sure. They advertise 125% trade in.

A supposedly friend who had sold me the 2014 was the salesman. I didn't realize the wrongful money dealings until I got home. I call the next morning to cancel the deal to be told I could not do that. I went into dealer Ocean Honda to speak to manager and he was…

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Harold P. Demers

May 31, 2016
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I purchased a HRV May 7th. At Ocean Honda New Port Richie and got ripped off can you help? I bought a used 2016 HRV3czru5h37gm735471. I was charge the full sticker price for a used car with 201 miles. Legal? I doubt it. I also traded a pristine 2014 Honda CRV with 14,000 miles like new and was only allowed $16,400. trade in when all 3 other dealers offered $18,000. A supposedly friend who sold me the 2014 sold me this one and screwed me royally with money deal which I trusted him and did not check until I got home.

I called Honda corporate offices next day to cancel the deal and Raheeb the sales man said I could not do that. I went in and spoke to the manager and he was very very RUDE and SCREAMED nothing can be done about the price. I had to wait almost 3 weeks to get the Navigation…

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Ginger smith

May 26, 2016
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Took Honda to dealer because car would not start after running 30 min. They said it could not be fixed,but never found the problem. I have a car that can't be fixed and no one seems to know what is wrong with it.

It's a crv 2001 miles 200,000 miles on it

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Barry Kramer

May 20, 2016
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I own a 2009 Honda Fit with almost 64000 miles. This is my 2nd Honda and it runs great.

However, the paint on the roof is peeling off and there are a number of white spots. My mechanic agreed with my assessment. This situation is disturbing. The car is a metallic blue and it was originally purchased in New York City at Hillside Honda in Queens County.

Currently I live in Del Ray Beach, Florida, 33445. I was hoping that you could help me to resolve this problem. Any assistance that you could provide would be greatly appreciated.

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susan gordon ryan

May 7, 2016
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Recently acquired a HONDA ODYSSEY-February and was informed by your Dealership in Hempstead, NY -that there is a rebate availability- Mobility Assistance Program for my need to have a wheelchair lift and hand controls installed. After numerous correspondence between Honda Torrance California and Honda Holyoke Massachusetts still not resolved asking for SAME information over and over- unacceptable. May need to go to Attorney General or Better Business Bureau- Not the way HONDA should treat the disabled.

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Chantale Theriault

May 5, 2016
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Brought in My 4 wheeler to have the breaks fixed. That is exactly what I told the desk clerk. They were 2 days fixing it after having an appointment with a month wait. I Went to pick it up 2 days later and noticed they had changed the oil and all the fluids and charged me for it!

At no time did I mention that my 4 wheeler needed that servicing as it had been done late fall 2015, just before storing it for the winter. It is important to note here, that my atv has ALWAYS been Honda serviced, so they would have my service record! So back to my picking up the ATV, I was after hours so I went to the desk and received the detailed bill, which included the oil change, no one there had any idea why this had been done! Seeing as my ATV was outside behind there building with the key left on it, I…

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Daniel goodwin

Apr 30, 2016
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I bought a sub last week, my 3rd in a row from Honda of ft myers. No problem with my sales person Julian. Finance manager was Chad Caron. He knew I didn't want entendres warranty. He said what if for 10 dollars a month more l will give you the customer choice plan. He explained the package, sounded like a good deal. 10 dollars a month was 600.00 dollars. On my buyers order it shows permaplate 440 easy care keycare 395 service contract extended warranty 1020 maintain economic plan 766 .No where does it show this has been removed that l can see.

Starting Monday I called Chad man times, left messages had three people say they gave him the message personally.By Friday still had no response so I called the sales manager. He said I wasn't charged but never saw the buyers order. After looking at…

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Sherry Vaughn

Apr 29, 2016
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I had a wreck in a Honda Pilot 2012. The airbags did not come out at all & I mean no where in the car. A car pulled out on us & we were hit on side & in front & no airbags came out.

We went to our Honda deal that we got the car from & all that they could tell us was there were recalls on the cars. They said that we had brought our car in for oil change & they had fix the recall on it.

I just want to know why if they fixed it why did the air bags not come out. I want some answers about this but no one will help me. Please help me I was injured in this wreck.

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Susan Gourlay

Apr 28, 2016
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I gave Hondabarn in Stratham NH a check for $200 I good faith till my 2016 CRV was brought to the dealership from Maine. After I purchased the CRV I was told after my check cleared they would reimburse me the $200.

They used my check for purposes other than the intended purpose. They used some of it to pay for a tire my husband bought without my consent. After being told this I said that would be fine but I wanted the difference they owed me mailed to me.

After 6 months I am still waiting for my reimbursement. They continue to give me excuses it's not sent yet. Mark Soucy (Honda barn employee) has continued to be rude and the dealership has not practiced good ethics nor have they been professional with this issue.

This is ashame considering my family has purchased 8 cars in 2 years from…

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Susan gourlay

Apr 12, 2016
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My complaint is against Honda barn in Startham NH. My family has bought 6 Hondas from them in a span of a year and a half. When I bought my HRV last October I gave them a check for $200.00 in good faith till the truck was on lot and paper work was signed. Was told they would give it back instead used it for purpose other than what it was intended for. My husband owed money for a tire and they used my check to pay for it and told me they would mail remainder.

Mark Soucy of Honda barn told me they did not like my husbands attitude and were in no rush to send me the difference. I have always been respectful gave them a lot of business and I am entitled to my money they owe. I also called Honda head quarters. It's really a shame that this is the service people are receiving from them who sell…

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Tara

Apr 7, 2016
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The purpose of this email is to file a formal complaint against Gwinnett Place Honda and specific employees Albert Thompson and Maury Courtney. On January 16, 2016 I made an appointment at Gwinnett Place Honda located at 3325 Satellite Boulevard, Duluth, GA 30096 for an oil change for my 2013 Honda Civic. I received several phone calls prior to my appointment that day for sales solicitation from Kendyl Brown for a new vehicle. I was even contacted back in December at my job. I did not give my direct number so the operator had to look me up and put them through. I asked to never be called at work again for a sales solicitation. My work number is for business purposes and emergencies only if I can’t be reached on my cell phone.

While in the waiting room I was approached by Albert Thompson…

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Lester Direl

Mar 31, 2016
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Had repair work done at McConnel Honda on Montgomery, AL. 5 hours. 25 hours. 6 hours of labor because they said they use flat rates determined by the repair activity. This was not disclosed up front. Complained to the service manager and was told that is how they bill.

I will not be going to Honda anymore for service or to buy a new vehicle.

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Larry Huff

Mar 31, 2016
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I purchased new in 1999 a Honda Passport. I have approximately 120,000 miles on this car and have kept it in good condition (in garage-serviced etc) and expecting another 100,000 miles. Well i was just informed that the frame has rusted through and one strut broke through the frame and car is not safe to drive. My contact with a frame dealer says that the frame is no longer available and can not be replaced. So the car must be junked.

I am asking what will Honda do. My daughter had a Ford Windstar that did the same thing and Ford paid her over $3000.00 and took car back and my brother had a toyota truck with rust problems and that paid him several thousand dollars and the frame was okay and he was able to keep truck and drive it several more years. Would you pleas email me. I am a loyal…

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C. Shields

Mar 28, 2016
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On Saturday March 26 I received a recall notice on my Honda Fit. I called my local Honda dealer of Riverside and spoke to the service manager Irwin, he informed me he would have to put me on a list for a rental car which I was agreeable to.

This morning March 28 my neighbor who owns a CRV gets a rental car without being on the list. I believe there is no list and the more expensive cars get preferential treatment. I called the main office and they said there was nothing they could do.

So much for Honda's customer service.

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Jessica Huang

Mar 16, 2016
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The Dealership name Berkeley Honda, at CA, They also sell use car, the Berkeley Honda sold me a repaired Mini cooper, after 6 months, the car started has problem. I have spent almost $3000 to fix the car within 2 years.

I call in to ask for help, but the irresponsible people there try to ignore me. I can't never trust the dealership for any Honda again.

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Fleeta Caro

Mar 6, 2016
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I purchased a Cargo Net for my 2015 Honda Civic LX in January of 2016. At the time I purchased the Net I told that I would be able to install the Net myself. So thinking that it should be fairly easy to install myself, I opened the packaged through the packaging away in preparation to install. I opened the instructions which appeared to be very confusing to me. I checked with the Service Department at All Star Honda, Milwaukee,WI I was informed that they could install it for $ 72.00, which needless to say is more than the cost of the Net.

Because wholes have to drilled Parts Department at All Star and explained what the problem was. I was told I could return it. I wasn't asking for them to return cash to me I just wanted the amount put back on my Honda Credit Card. Here are the reasons I…

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Kaushik Sinha

Mar 6, 2016
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I bought a Dreamjuga Honda bike from garai honda, krishnanagar, nadia, West Bengal on 29/7/14. But after completing 5th service I got 40-45/km mileage. I gave complaints many times to the corporate office and service centre. But they can't solve my problem. Really Honda?

If you cannot solve my problem please change my bike. Otherwise I think I will go a different way next time I purchase a bike, and it will be not be a Honda.

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Malcolm Staight

Mar 2, 2016
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I bought a New Honda CRV at the end of March 2015 and had been happy with it until last week I bought it after a number of friends had only said good words about Honda. As a household of 4 cars we had always had Fords or Vauxhalls and in fact the same week i bought my CRV my daughter bought a new Ford. And my own previous 7 cars had all been.Fords and Vauxhalls.

Last week my son was washing three of our cars including mine when he called me to look at my car. As a car of just 11 months old with 9,000 miles on it i was horrified to see the rubber seal around the front window was falling apart in an area of about a foot long.Upon closer inspection it was clear this was not the only area. It was also on the rubber seals on both front doors and the full length of the seals on both sides of…

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Dennis Friesen

Feb 25, 2016
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The rating above depends on what year. Previously I would always have rated Honda a 5 star now since 2012 I would rate it a 1 star. The reason for the difference is in cold weather starting, the previous bike was a Foreman 450 now I tried a Rincon 680 and I would gladly go back to the 450. It was dependable and I never walked in 14000 kms. Now you cannot ride without walking unless the bike is in a heated garage when started and do NOT turn it off outside in -20 degrees Celcius for more than 2 hours or you walk, when ready you than push or pull it inside change the spark plug and your back on the road.

Will probably never buy another Honda unless we get some service that will solve the issue. Seems to be a lot of suggestions out their about how to start but so far none of them work…

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Dr. Ziya Burhanettin

Feb 13, 2016
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I am a Honda customer for about 25 years. During these years I had Honda Civic, Honda Accord and Honda CRV. In January 2016 I had a car accident and my Honda CRV towed to Honda Efe service in Ankara Turkey. Service told me that they had to order some parts because my Honda CRV 2004 model to fix it. And it will take 30 days. One week passed since then. Today 13 Feb. 2016 they told me that the earliest time they can fix my car and give it to me by March 15 2016. I cannot accept this inconvenience. I am a busy person and have many meetings in each week in different cities. I am going to work every day too. Please know that making a good car is not enough.

After service is very important for the customers. Service has no right to mistreat the Honda customers. I will share this with my…

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Lisa

Feb 9, 2016
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My Honda car is having problems with the Bluetooth. It's about an hour drive from my home town. I took my new (used) car to be fixed. I've gone twice with the same mechanic. He is a very practical and nice man. I really don't know him but the problem was this morning upon an appointment for some dialysis w/ the phone and hook up, situation. After trying to get my information downloaded onto my computer last night for an hour, I finally gave up since, Brandon said I could just sit w/ the service man when he did the check using my phone. Little did I know I would be shocked at a personnel problem when I was observing.

I was in the passenger seat when I hear a woman holler something outside to someone else. Then she came in the service area to glare at me then give the man who was working on…

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Yael Sahar

Jan 21, 2016
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I own a 2002 Accord. My transmission started slipping and the car had to be towed to a repair shop. Checking other owners experience I found that many customers had the same problem and Honda had compensated for at least part of the repair since there was a defect in the transmission.

I am trying to prevent going to court about the transmission and hope to hear positive news from Honda.

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Tim Miltenberger

Jan 7, 2016
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In August we bought a new pilot from Santa Margarita Honda.About two weeks later we started having intermittent transmission problems between first and second gear. There is a huge jolt in the car. If we pull over and restart the car this seems to cure the problem. We took the car in a couple times but the dealer says there's nothing they can do until a light comes on. Last week a light came on but they said they checked the transmission fluid and there were no shavings so they refilled the fluid and thats all the book called for.

We paid for a brand new 2016 Honda Pilot and my wife is scared to death to drive it. Basically there telling us to drive it tell it breaks. Which could put my wife in a dangerous situation if it happens on the freeway or She gets stranded out of town some place.…

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Mr G Richards

Nov 23, 2015
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I arranged a viewing at Vertu Honda Retford to view a CRV with a salesman called Alex at 13:45 on the 21/11/15.We had already agreed a price for my car and we had made a agreement regarding the car tax. This was the only time i could go due to work commitment as the dealers is closed on Sundays. I had 3 clients myself that day and had to cancel them at a loss of £75 to myself. I finished work at 1:00pm and picked my wife up, we live in Sheffield and the journey took us 45 minutes which we arrived at 2:00pm.

When we got there we were told the car had just been sold.Alex told me that he had left me a voice mail at 1:00pm which he had but i didn't know until we got to the show room. I think this service is totally out of line and shows no customer respect. This is my first visit to a Honda…

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Michael Morris

Nov 21, 2015
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B they send me a response and he has said that he would fix the car if I wanted to that's all I ever wanted so I said yes but still no response from the Honda dealer. I'm paying $200 a month for the car note and $309 for insurance I also have to drive 108 miles from home to work five times a week filling up my gas tank 3 times a week.

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james finocchiaro

Nov 12, 2015
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I bought a EXL accord with disability insurance on 7/13. I paid car off on 8/15 and was informed of refund eligibility. Submitted paperwork to finance manager on9/15. Waited a month and contacted insurance directly to learn no cancel claim had been filed.

I faxed paperwork directly to insurance company and was told on 10/15/15 exactly what my refund would be,and that check was sent to cardinal on 10/22/15. If this is how your company does business. I will never buy from Cardinal Honda again.

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Seow Liang Yean

Oct 28, 2015
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Since 1996, we had used 13 different Honda models. Presently, our company has 7 Honda. We have one 2012 Honda Insight that developed engine problem in April (mileage 188 000 km). We sent to Honda dealer in Penang, Kah Motor.

It took them 3 months to send us quotation. The engine needs overall. We asked them the root cause, but they could not. Then we complained to Honda Malaysia. Equally hopeless, after several telephone calls from Ms Fai, then all gone quiet and calls unanswered!

We want to know the cause for the engine breakdown that requires engine overhaul (only 3 year old car) and after overhaul, can they give warranty! We asked Ms Fai if there were any other companies in Malaysia having more Hondas than our company and she said no.

Is this the way treat the largest customer in…

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Steve Kelly

Oct 27, 2015
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My family & I have repeatedly been notified by McDavid Honda in Frisco, TX (during warranty work being performed on our Hondas) of needed repairs when those repairs were not needed. For example, last trip to that dealership, they stated my rear brake pads were almost worn out & needed replacement. I had just had them replaced the prior weekend. This is one of many such claims by that dealership on all of our Honda vehicles.

Recently had a Honda battery that needed replacement under warranty due to being less than 1 year old. The date of the battery was clearly stated. Since I purchased the battery at another Honda dealership & did not have my receipt, McDavid Honda in Frisco would not honor the warranty. I reminded them that Walmart, Sears, & other retailers maintain battery purchases on…

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ken marody

Oct 9, 2015
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Purchased in 4/2015 a new Honda CRV 2014 model with navigation system. Asked salesman if navigation system would self update were told yes it would which proved to be not true. The navigation system appears to be 2 to 3 years behind .

We have complained to Honda several times and have been told that the system has the latest update. There is no way this could be true since my iPhone and the cars system do not display the same images at any given time.

Now it will cost us $$ to update the latest update that Honda has told us we have. The navigation system was one of the main reasons we purchased this vehicle I guess we should have bought it 3years ago.

Very disappointed with Honda as this is the 3 CRV we have purchased and they don't seem care one bit about this problem.

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Doris Beck

Aug 20, 2015
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We bought a 2015 Honda CRV in June of 2015.

First off our cell phone will not hook up to blue tooth. It is not compatible. It is a new android bought in Dec of 2014. No one seems to be able to hook up. Next off we did not receive our moroney paper.

We seem to be grtting the run around from Honda and the dealer ship. I am not sure we have the car we paid for. I will never buy a car from that dealership again. Probably wont buy another Honda after the run around they are giving us.

Maybe they have something against seniors living in Florida.

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Wendy Tan

May 7, 2015
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I just bought my Honda Accord 2.0 dated 04/14. After drive for few thousand km I already found alightment problems, so I go back to the center to check it out. They try to do an alignment and balancing for me. After some time the issue come back again. So I go to nearest Goodyear dealer shop and they do the same thing for me.

After few week come again then I go back to the Honda service center. They do the same thing for me also. Until this April 15, I refer to my friend then they recommend me go to other Honda dealer. When I send my car to other Honda dealer, they apply for full body checking. I do mentioned to them my issue.

When the technician checking my car absorber found that the car alignment lug nut does not tighten up properly so my car tires wore out seriously. So I go back to…

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Nauman

Apr 30, 2015
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I would like to bring to your knowledge that Honda Aspire fuel efficiency is just 11 KM/Liter or less than this. I have Honda Aspire 1300 cc and bought it in 2012 brand new and from then I am taking my request to different dealership and informing them regarding the low fuel efficiency but they give different excuses i.e. This Car gives best mileage on Hi-Octane. The software needs to be updated and Hi-Octane Level needs to be reduced. This Car gives 10-11 Km/Liter.

And says Honda Aspire 1300 cc mileage which I am getting is excellent. Here my question comes that "Honda always proclaims that they are trying to bring fuel efficient cars" but this logic fails in Honda Aspire series, I have a Honda Civic 2015 as well and its fuel efficiency is also the same 10-11km/Liter.

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Estella Diaz

Apr 28, 2015
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I am writing about the sun visor on my Honda Civic 2011 sedan. I have been having problems with both the driver and passenger visors. This seems to happen when the weather get hot or cold. The sun visor sticks and does not want to move. The passenger side got replaced and the driver's side gives me problems on and off.

Finally, the visor broke and is just hanging there. It does not go up or down. It bothers me when I drive as it is in my way. I had a similar problem with my 2008 civic too, visors got replaced 3 times. Why hasn't this problem been fixed? I called dealer and they want about $130.00 for 1 visor and don't know if that includes labor. Seems to me that the visors on the Honda civics are cheap because they keep breaking. I read there was a lawsuit for the defective visors. What…

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Maureen awn

Apr 21, 2015
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I have a Honda Fit, 2009 with 17,000 miles the car has never been in an accident. The car went thru the original tires and I had the car aligned at local dealer in 2012 along with the tires replaced at that time.

I was told that my oil change yesterday need new front tires! Am changing my fit for a hrv in May, but if I was keeping it I would have a huge issue with the tires needing replaced YET AGAINat such low mileage.

Am a lifelong Honda owner as is my family ( getting 3 new hrv's in May ) this is my first complaint.

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Cassy

Apr 15, 2015
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I just recently purchased my first Honda. I bought a 2011 CRV it is four years old and has 20,000 miles. I took it for its first oil change, pulled into the garage, but could not start it to pull it back out.

I ended up having it towed to the dealership where they told me that the starter had gone out. Of course this is not covered by the warranty and cost me close to $800 for the repair after only owning the vehicle for not even two months.

I chose this vehicle after researching my options. It Had very good ratings and the ranked top in its class for just about everything.

However if I have to pay to replace parts already with only having 20,000 miles I definitely have my concerns for the future.

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