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Honda

1.5
241 complaints

Address

1919 Torrance Blvd., Torrance, CA, 90501

Complaints

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Daniel S Hoffman

Sep 11, 2018
0

When I bought the car in December 2010 from the previouse dealer to Garber, the CRV came with 2 keys one for me and one for my wife. On 9/5/18 i first experienced the problem. My key would not go into the ignition.

After trying for about an hour and a half, I was able to force it in and get started for home. At home i tried my wife's key an it worked and continues to do so. I took the car into Garber Honda for a checkup. 00.

I couldn't believe that rebuilding the cylinder would cost that much so i declined. is the cost accurate? is there a recall on the ignition switch? Thank You. I love my CRV.

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GERRI SZAKACS

Sep 9, 2018
0

I took my car in for a tire replacement and was told it would take over 4 hr. wait, He suggested I come back later in the day and there would only be an hour wait. Before I brought my car back in I called first.

I was told if I can bring the car in right away it would only be about an hr. wait. I got to Honda Hamilton in 10 min. I was humiliated when the service man laughed at me and said "no way" and that it would take again 4 hrs wait.

He said to me who told me an hr. wait, and I said I called and spoke to a service man and didn't know his name. Three men (in their white shirts and ties) laughed at me. I then told them they just lost my business and would take my car elsewhere.

When I was leaving, I looked back they all stood up and were all talking and laughing at me. I think they…

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Robert Nickoli

Aug 30, 2018
0

Terrible service for two month old Honda CR-V with dead battery. Jack Matia Honda, 823 Leona St., in Elyria, Ohio. Obviously there is a problem with the battery as it is being charged?

They refused to replace the battery Did not call back when they said they would. The sent an e-mail instead. Worse problem is I had to go 3 days without a car. Considering it was virtually a new car, (purchased from them), and already had a problem, I should have been afforded a loaner. Said they did not have enough cars. Strange, I sure saw a lot of cars there???? Now I know why people are telling me they won't buy a car from them. I won't either again! And after owning many Honda',s which up to now I have adored, I may not buy another.

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Martina Quidley

Aug 17, 2018
0

Purchased,paid in full,2018 Honda CRV, 6/23/18 no title yet. A lot of run around

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Howard Bergson

Aug 16, 2018
0

I had made an appointment to replace a faulty seat belt on my 2014 Civic at Motorcars Honda in Cleveland Hts Ohio To make the appointment i had to take an hour off work & my daughter had to miss work as well since it is the car that she drives After we arrived we were told by the service advisor that the part was not in stock & had to be ordered! Why wasn't I told this when I made the appointment ?

The part could have been ordered, called me & then come in for service I was not happy In addition I am now told that a diagnosis will have to be done prior to replacing the part for a charge of $115 Are you kidding me? I am a long time customer (20 years) at this dealer & have never been treated this way before Very disappointed

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Donna Kay Hoven

Aug 7, 2018
0

My 2016 Honda Pilot has been missing / juking for about 2 months now. Especially when accelerating in 2nd gear. I am very concerned about the transmission in my Honda being faulty. I have an appointment at 7 AM at Tiger Honda in Gonzales, LA 70737 tomorrow, 8/7/18.

I took it in about 1 month ago and the service department there just said your car is out of warranty so you will have to pay to get it repaired, without even telling me that it was out of warrant in all respects besides the powertrain. Now 4000 miles later it is even closer to being out of warranty for the Powertrain I discover as I have had to explore and get advise from other sources, which have me concerned.

I am so very disappointed in Tiger Honda, I spent $40 K with them and this isn't the service I expected. I have…

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FARIBA RASHIDIASL

Aug 1, 2018
0

I bought my honda last year from south Tacoma honda in Washington state. We had three other cars and none of them doesn't have this issue. I made an appointment and took my car to South Tacoma honda in Tacoma,Wa that I bought it from there.

I called corporation office and a lady told me that I must back to dealership and they must fix my problem & trunk door suppose to stand and not close it. I called again 07/23/2018to the your corporate office and talked with Seth ( Tel # 310-783-2863) and he gave me a case # 08853309 .

But he said chad is not available. He told me if dealership tried to fix it and it didn't solve your problem then maybe be it is engineering design like that and nobody can do anything for me and I must dealing with non stand up trunk door even it is hurt me.

I told…

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Walter T Jones

Jul 31, 2018
0

I have 2010 Honda crv i having problem with my passenger door the actuator is going bad,, I been reading on line many people have had the same problem , I read the only way your would fit it , it had to be under warranty, you knew the problem exist , but fail to notify us , I did not receive no notice about it that is unfair , if you cannot please you customer , tell me why ? Trust i will not purchase a Honda again !

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Doina Joita and Robert Joita(son)

Jul 28, 2018
0

I have a 2002 Honda CRV, I love my car, I did everything to keep my car in good shape, but since 2014 I'm having big and costly problem with the air conditioner unit; every year I keep paying thousand of dollars in labor and parts to fix or replace air conditioner unit.

We live in California, my son has cerebral palsy, and I need my car every day, but also I can't afford those costly repairs. Please help, we live with limited income and we don't have another way to go, we live in country side and is a long way to travel from place to place.

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John Pastuch

Jul 28, 2018
0

I bought a 2016 Honda Pilot Feb 2017 (new). Screen issues with screen. e. screen changing to voice platform when turning left. It has malfunctioned to other platforms and nothing has been completed. It has been over a year and a half and still nothing accomplished.

I keep going back to McConnell Honda with no satisfaction. I have bought many Hondas in the past, but if they don't resolve this issue. I'm done.

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Liew Chek Leong

Jul 18, 2018
0

I am from Malaysia. Bought Honda HRV in Malaysia. My Car number is NE 333. I sent my call so many times for services and repairs. But, the problem cannot be solved...……. Can you settle for me ?

Because you Honda service centre in Malaysia, didn't feed back to me anything after I keep lodging complaints......

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Ann

Jul 13, 2018
0

I never own a car that the air compressor had to be replace. I purchase my 2013 Honda civic new. It now has 70,000 miles

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Liew Chek Leong

Jul 7, 2018
0

I am Liew, from Johor Bahru, Malaysia. I bought HRV from Honda in year 2015. From end of 2015 or early of 2016, there is abnormal sound from the back of driver seat...….. I have sent my car to check, totally, more than 8 times..... Two services centre did the checking for me, Honda Tebrua and Honda Saleng….. In total, I parked my car in these services centre for more than 40 days which I can't drive...… But, my car problem still there....

In June 18, I received phone call from Honda that my car MUST BE SENT to Honda Tebrau again for checking to be done by Honda KL's technicians on 9 July. I propose other date, but, Honda told me that : MUST BE DONE ON 9 JULY, NO OTHER DATE !!!

Because of no car (HRV) can be used by my wife, both of us took leave on 9 July, book hotel at other places.....…

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reeta narendra misra

May 24, 2018
0

Apple Honda showroom vadodara Gujarat is not providing after sales services, they are not solving the problem of vehicle, i have activa Gj 6 HN7803 , I have given it for servicing in(28/3 /18) march month, my activa's handle is vibrating, but it was not solved, next day again i kept my activa in showroom to solve the vibrating problem, but they did something and handed me my problem not solved, again i complained, then

they told that on next servicing they will solve it, today 24/05/18 i have given it for servicing for the same handle vibrating problem which was earlier not solved, i repeated many time to solve the handle vibration problem, the authorized person orally told to change belt of handle, I agreed and told do anything but by hook and crook solve my problem and for that i m…

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David churry

May 24, 2018
0

Purchased Honda side by side from Logan motor cycle in w va. New unit inner frame rusted. Honda blames on Logan . Logan blames on Honda. All I want is what I payed for . Purchased in October. Warranty started in June because it was a demo.

Stuck between two big businesses. They must think Iam going to give up. I'll spend the money and let the court decide.

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michael bowden

May 7, 2018
0

brought my 2017 honda piolet in because i didn't think the transmission was shifting correctly i talked to steve the manager,and told me it was checked out and test drive confirned it was ok . i went into the honda north dealership today because a warning light came on that said transmission ,i asked to look at my records and there was no entry of bringing in the piolet to check the transmission .

my number is 603 475 4487 i weould like to have someone follow up

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debra bond

Apr 26, 2018
0

was just treated very unprofressianal by csa and was told they could do nothing and I would just have to deal with this problem !!!! ladies name was ALBA . Please have a supervisor return my call as soon as possible .

my phone number is 601-508-4702 thank you

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BERLIN FRANKLIN

Apr 16, 2018
0

leased a 2014 Honda accord with full maintenance protection but was charged each time for service. also leased a 2018 back in November 2017 with same protection and paid for it four months later I was told by Honda that they had no record of my plan until I showed all paper work

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Gwen L Johnson

Mar 22, 2018
0

I am a returning customer, we have bought no less than 4 brand new Hondas from Corwin Honda in Fargo, ND. This last August, 2017, we purchased a new Honda HRV. We asked for the Drone Auto Start App. I do not like this feature and requested it be switched to the Honda Pilot we purchased at the end of 2012. 00.

I believe this is very poor customer service after we have been loyal to Honda and Corwin. ) but taken over by Corwin in Fargo; I was proven correct. So disappointed. I will no longer purchase anything from Corwin Honda in Fargo, ND.

I hope Honda will stand behind me.

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Karle E Kushi

Mar 19, 2018
0

Tried twice to get service , 1st , made appointment a week foward for navi update , got there waited 15 minutes cannot do , problem with wifi . Still not fixed 3 weeks later . 2nd , made appointment 1week foward for part replacement ,delivered night before ,job cannot be done ,NOBODY ordered part.

This problem has been ongoing for over a year . Manager more concerned about ratings then customer satisfaction . This is about a 2017 honda ridgeline rtl-e with a major sensor problem . Dealership is LUNGREN HONDA of greenfield mass.

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Randy & Tammy Troublefield

Feb 17, 2018
0

We have owned 6 Hondas, 3 of them purchased from Gerry Woods Honda in Salisbury, NC.. We have always been happy with our purchases and never had a complaint, until now. I travel with my job making Home Health Visits to patients homes.

One day, the TPMS light came on to warn me that I had a flat tire. I was able to use the spare tire in order to finish checking on my patients for the day. We purchased a new tire after work at a location other than Honda because their Service Dept.

was closed and it was out of town. When my husband went to Gerry Woods Honda to have the TPMS light turned off, he was informed by Sea Heno (service advisor) that they wouldn't do it.. We have always been happy with our Honda service and purchases but this was a disappointment.

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victoria FOggan

Feb 7, 2018
0

a few months after I purchased my Honda fit there was a major leak from windshield , 4 inches of water in my car. Less than 2 years its leaking again and the dealership said its not covered. Please help, the seat has mold from last leak and the cell phone charger has never worked

Apple Tree of Honda was wonderful selling me the car but I have not had good service with this issue

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Ankush Gakhar

Feb 1, 2018
0

To,

Service Director Honda Service Department

Respected Sir/ Ma'am,

Good Evening. Hope you're doing good.

Sub: Concern regarding my Honda CR-V 2014 VIN 3CZRM3H36EG705765.

I bought this car recently on Dec 9, 2017. I met the previous owner of the car at John Eagle Honda 18787 Northwest Freeway, Houston, TX 77065 service center to get the car inspected from a professional to receive a 100% satisfaction before buying a car for my personal use. And, if there is anything needed to be done I could either get it done or negotiate on the price of the car. As, I always came here to get all my car services done for my Honda Accord 2012 (incl. Michelin tire changes, oil, filters, brake fluid, steering fluid, and etc. ) I was very confident on the professionals working at your facility from my…

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Kumar Akanksha

Jan 21, 2018
0

I had purchased Honda city from Hansh Honda Varanasi.sales executive misbehav with me at the time of delivery and not given me seat cover as per their promise.kindly do the needful.

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Dennis Schaefer

Jan 2, 2018
0

On October 24, 2017 I purchased a Honda FIT Sport from Findlay Honda in Henderson, NV. I would never recommend this dealer to anyone.

When I purchased this vehicle I included a Maintenance Agreement for which I paid $316.00, as part of the original purchase price.

Since then I have written TWICE to cancel this maintenance agreement, as I did not care for it.

I wrote on November 18, 2017 (less than 30 days since purchase) to Agreement Administrator at P.O. Box 9550, Cedar Rapids, Iowa, 52409-9550 asking that they cancel my maintenance agreement and refund my $316.00. The Maintenance Plan Code is SAI. I have not used any maintenance o y Honda FIT.

I wrote again on December 02, 2017 asking the status of my refund.

I have NOT received at response to either of my two letters; that is why I…

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Debbra Warren

Dec 29, 2017
0

I purchased a Honda CRV 5 years ago and right after warranty expired the Torque Converter needed to be changed. I've purchased Honda's in the past and never had any issues but this last purchase and experience has put a sour taste in my mouth.

I've noticed several owners purchased Honda's and many had the same issue. I paid over $2,000 for this issue which took approximately 1 week to get resolved. I am discouraged from purchasing another Honda because of this. I would appreciate if someone could assist me with the charges because this has so put a damp on my finances. Thanks

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Marlene cheng

Nov 29, 2017
0

I started loosing oil, I took it in to my cousin, who has an auto repair service. He told me that the A/C condenser was leaking oil. He called AutoNation Honda Fremont to see if I still had warranty before he repaired it.

He was told I had warranty but they had to see the car before they would do the repair to make sure it was not in an accident. I took it in and was told its going to be $180 for them to look at it or they would not repair it under warranty.

I had no choice but to agree. They came back and said that my warranty is no good they think a rock had hit it. I asked to see it, since my cousin could not see any damage. The guy took a flash light and pointed to the front grill and said that's where I was hit.

I could not see anything. He brought a screw driver and pointed to a…

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diana cable

Nov 22, 2017
0

is this POSSIBLE was a BRAND NEW CAR 100% unhappy{3rd van;never had this problem} do NOT FEEL SAFE in it did tell them I would file complaint today/ why couldn t this problem been checked when first went to Courtney;they said it wasn't happening enough for them to check???????

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EMILY VILLA

Nov 22, 2017
0

On 11/21/2017 at approximately 1400 hours, I picked up my 2005 Honda Civic from the service department at Frank Acona Honda located at 1000 North Rogers Road Olathe, KS 66062. I paid my $3500.00 bill in full and was given my car keys.

I noticed noticeable body damage to the passenger side bumper. I notified the service manager he looked at the damage and he said to bring the car back on 11/28/2017 and they might be able to get the black smudge off but not the dent or the scratches. I asked if he was going to document this occurrence and he said no. He refused to take pictures or give me any thing in writing.

My second complaint is I was told that the work done on my car that I paid $3500.00 for would be warrantied for 36000 miles. I asked for that in writing and they said no. I would…

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Alan Zall

Nov 16, 2017
0

There has been a pattern of errors by Honda Customer Service.

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Raelee Phillips

Nov 14, 2017
0

My daughter Raelee Phillips purchased a 2018 CRV from John Howerton Honda in Beckley WV. After negotiating the price with the salesman my daughter went back to sign the papers since the car was in her name. The next day when we looked at the papers they were almost $4,000 more than the negotiated price.

I went back to them to discuss this and was told he was not sure what the price was because we had gone back and forth so much. We were told the 62 month maintenance plan was included in the negotiated price but we were charged over $2,400.

They had also raised the negotiated price of the vehicle. I have dealt with a lot of car dealers in my life time but have never before felt like I was robed and lied to as I do with John Howerton.

Allowing this dealer to do this to costumers not only…

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Benny

Nov 6, 2017
0

Here is a copy of a letter that I sent to Honda.

1- After purchasing 4 new Good Year tires about 3 weeks ago for my 2015 Accord Sport in the process of changing my tires the wheel was damaged and was fixed several days later. I had checked when I got home and it looked good I failed to check the others and it was a co-worker that brought it to my attention and it had the same type of cut into the rim in the same area and when I took it back to Clark-Knapp Honda of Pharr, TX I was told that damage was already there. I showed the service rep the difference between a scuff mark and the large cuts like the previous damage and they continued to denied and blame me. I failed to at the time to check the other Three wheels (Lesson Learnt) and Clark- Knapp service reps offered to "Go and Half"…

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Chuck Bicking

Nov 3, 2017
0

My wife has a 2014 Honda CRV with approximately 75,000. We have maintained the vehicle as outlined in the owners manual. We took it in for service on 11/1 and was told that the timing chain had stretched and needed to be replace for a cost of $1200, Honda is reportedly the best in quality vehicles.

This is the first, and probably the last, Honda we will purchase unless Corporate can resolve our situation.

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AVANI SHARMA

Oct 20, 2017
0

we had booked Activa 4g on 09/10/2017 serial no. e. by jamnagar dealer we had complain the sales executive on the same day 17/10/17 & glass was not properly fit and we had again inform the sales executive but he ignore and said that meet showroom owner Mahesh Chandra for the solution of your problem of activa 4g.

Than we meet to Mahesh chandra and than he accepted and he told the sales executive to change the activa 4g model because they had given us a damage body activa 4g but he refuse the owner voice and he neglected and he said to come on 26/10/17 and than we will repair activa 4g we are genuine customer of honda company's (activa 4g) and

i am expecting that my complain would redress in given time. And at the end Please solve my problem by exchanging my vehicle or i will go to…

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Fred Hariz

Oct 18, 2017
0

I received a letter regarding a recall for airbag Inflator problem on my Honda civic 2007. So i took the car to my local Honda deal for replacement, as soon as It was done, I see the airbag light comes on the next day.

I called the dealer to let them know about the issue, they asked to bring the car but i could not bring it right away. Actually it took me few months to be able to bring it back due to travel and some family issues.

When i brought it back the dealer said it was not due the recall replacement which they did on the car it is due to failure in the airbag itself on the driver side of the car and they wanted to charge me over 1,300 dollars to fix it. This is so unbelievable that I bring my card for a recall of airbag inflater, then right after I leave the dealership an airbag…

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Tracey E Prezeau

Oct 15, 2017
0

Good Afternoon, I purchased my Honda CRV in 2007. This was my second Honda CRV and was/am still loving my Honda. Three Saturdays ago I took my car into the Rick Case Honda in Davie, Florida for an airbag recall.

My car came back to me that same day. I was extremely happy. Two days later the back seat driver side door started making a terrible sound. I learned that it was the locking mechanism. I took the car into Rick Case again and they told me that I had a recall on that the locks, but that it expired two years ago. 00.

I found this to be ridiculous and had the car returned to me without service being provided. The representative did let me know that I can contact Honda at the corporate level to see if you can override the expired recall.

The dealership can only provide the recall…

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george lynn

Oct 3, 2017
0

I recently purchased a 2017 crv lx on Saturday 9/23/17 from Hazleton Honda I added an remote start dealer said they could install on Tuesday 9/26/17 I planned on pick up on Saturday 9/30/17 on Friday at 6PM dealer called to inform me they could not install remote start because the installer was over booked for that day ( Tuesday is the only day he does install at there site ) they could have called earlier in the week. I did pick up the car on Saturday they then told me drop it of for Tuesday and the starter will be installed.

I did relay my disappointment in the fact they waited till last minute to inform me about the not doing the install. they then set the appointment for Tuesday 10/3/17 10/2/17 they call me with the excuse they need to have two cars for this person to come and do…

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Richard and Donna Moore

Oct 2, 2017
0

Every time there is a temperature change of 20 degrees or more our tire pressure light comes on. This is our second CRV and it happened on our other one too Recently after our tires were rotated the light came on again and we couldn't get it off for several days.

We always check the tire pressure and it is never off enough to warrant the light coming on. Makes us very uncomfortable if on a trip and we don't feel we can trust the system if there is a real issue.

We have talked to our dealer and never get much for an answer.

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joseph smith

Sep 27, 2017
0

I cancelled my roadside assistance about 3 years ago and have documentation to prove it. I was told by Piazza honda in Langhorne that the girl who was supposed to handle it was fired. I was told by Corp. that it was only cancelled 2 months ago.

Something is going on at that dealership and i am not happy. The second problem is I traded in my car for a new leased one. They paid off one month but it should have been 2. No one knows what they are doing that I have talked to and I am getting no answers.

I am seriously thinking of going to Toyota, Ford or some other dealership that will treat me better. I have checked into it and I can get better deals. One other thing, I called Honda Care today and it 38 minutes to talk to someone.

Is my time not valuable? I have been buying cars for over 60…

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Elizabeth Leblond

Sep 18, 2017
0

I purchased my Honda in May and have already put three new tires on it. It seems they pop very easily with any type of road bumps or potholes. I just over the weekend had to pay for towing because I couldn't bring it to a Honda dealership because they weren't opened. I've already paid out of pocket over $500.00. As a single Mom and choosing Honda as a reliable car; I'm starting to doubt if I can really count on it. I'm very upset! I don't have extra money to keep putting new tires on it. Is there a way any of this is under warrantee or reimbursable?

I appreciate you getting ahold of me @ 413-519-7532.

Thank you,

Beth

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Doreen Brown

Sep 1, 2017
0

I took my 2015 Honda Accord for service of a recall on the battery on August 17 2017 BMS Sensor Repair later that evening notice a discoloration on driver side on the head light stained and streaks and the bumper discolored they were closed so that next morning I took it back in and they denied damaging the car gave me all kinds of scenarios that may happened such as my car was vandalized well it wasn't and

it wasn't like that when I took it in I've been stressed since this day to no prevail no one is doing anything about it and my car is ruined I tried time and time again to see if they can resolve the situation but with no hope nothing has been done I'm trying to reach the CEO of the company so I can speak with him personally haven't reached him so

far that's why I'm sending in my…

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Lorraine Tesoriero

Aug 30, 2017
0

I recently had my Honda accord serviced at Honda in Staten Island. The service I received was great. I brought the car in as I heard the right side of my vehicle make a noise. They advised me that I need a strut on the right side of my car and the left side was leaking.

So I replaced both of the struts. My mileage is low and the struts should have a guarantee on them so I am writing to corporate. My car has 28,000 miles and its taken care of. I am asking Honda, the corporate office to reimburse me for the struts I had paid for at the dealership. com.

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Jeff Angarola

Aug 10, 2017
0

I brought my Honda civic because my door lock would not operate with the key. Honda service stated that the latch door assembly was faulty I assumed repairing it would cost between 200-300 dollars They told me with tax it was approximately 700 dollars to repair it.

I was about to just forget it until they said this is a common defect with Hondas and it should happen to a car that was 3 years old. The door is my passenger door Since Im the only one in the vehicle the door has not been damaged and it is rarely used except for Assess.

Since they said this was a Honda defect I called the complaints department. I have called them 7 times and my advisor David has never called back When I asked for a new advisor they basically said no and I had to call at specific times in order to contact him…

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Edward Lassota

Apr 2, 2017
0

I own a 2017 Honda Accord Hybrid Touring edition model. My wife the other day blew apart the front tire. I went to her and decided I would put the spare tire on. To my surprise THE IS NO SPARE TIRE!!!

I paid over $37K and there is only a compressor. How does that fix my problem?

Also the tire is not stocked at my dealer and it is not stocked at tire stores. I have to custom order it from Michelin. I had to buy a new (temporary) tire until I get my tire from Michelin.

00 for a tire I will not need when the new tire arrives.

Also the mileage I am getting is no way near what is stated for the vehicle. It is almost 19% less than advertised. I have other issues with this car. even if tire pressure is normal! Also the tire…

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Joyce Porter

Dec 19, 2016
0

I took my accord in today for a service. I had an appointment at 1:30. A friend picked me up and brought me back. I was only having an oil change. At 3:00 they put my car on the lift for service. I asked to speak to service manager. I wanted to know why it took 1 hour 45 minutes for them to start working on my car. He stated well since you had left we thought we could start on other vehicles. So my statement was the appointment was not worth anything.

They did give me the free car wash which I had to ask for. I finally pulled out of the dealership 3 hours later for just an oil change. This is completely ridiculous. I have never had this issue before. Therefore someone needs to address this with your dealerships or people are going to switch to another type of car (Toyota). I'm sorry just…

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Greg Kauffman

Dec 17, 2016
0

I have been a loyal Honda customer for 22 years (4 leases, 2 purchases). And my wife just leased her first Honda based upon my recommendation...Currently I am paying off a 2013 Pilot that I purchased new.

Five days ago, I brought my Pilot to Honda East in Cincinnati, Ohio - because I noticed my driver side mirror was loose. The customer service rep had a mechanic take a look. He only looked at the mirror from the outside of the vehicle, and told me that the mirror was beyond repair and I would have to order a new one and have it installed. The estimate was 462.75 (new mirror, cap, nut, and installation) - I have the copy of this estimate still.

Leaving Honda all flustered I found a small body shop to get a 2nd estimate. The mechanic looked, took off the cover inside of the vehicle, then…

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Rebecca Macias

Dec 4, 2016
0

For what I paid for this basic model, I find the car of no good quality. Its a beer can on wheels. This car will fall apart and all plastic parts will start breaking before I get the car paid off.

My phone does not stay connected to Bluetooth and the people at Honda can't figure out the Bluetooth device. I found a person who figured out the system and stated there is something wrong with the Bluetooth unit NOT MY PHONE.

I can't get anybody at Auto Nation Honda in Roseville to take care of the situation.

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Diane Meyer

Dec 1, 2016
0

At the beginning of 2016 I bought a new Honda Accord from Neil Hoffman Honda in Clarksville, IN. I felt at the time I had gotten a good deal on excellent vehicle from a reputable dealer. Shortly after purchasing my Accord, I misplaced one of my 5-button key fobs. I was determined to find the fob and looked and checked everywhere. Finally after searching for many months, my husband decided we needed a second key fob for convenience and in case we were to lose the only one we had. My husband went on-line and found a replacement keyless entry fob for our model Honda. He purchased the fob and followed the seller's advise in regards to getting it cut and programed.

The Neil Huffman dealership did not have a Honda outlet in where we live in Louisville, KY and we have our Accord serviced at his…

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Ronald P Law

Oct 12, 2016
0

I bought a new 2012 Civic CPE in Nov 2011. I have 24,000 miles on the car. I just brought it in to a dealer. I need new trunk and fuel release cable plus a computer part, I was told for my SRS system. 91.

It's never seen snow or winter. I have a 2001 Honda Civic I've had less problems with. Either your warranties should be extended or your quality upgraded to good from bad. The person I'm in contact with said she will talk to the manager about the price for the SRS malfunction.

The dealer is Dover Honda in NH.

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Elayne

Oct 10, 2016
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Early June, 2016, I tried to have my Honda Civic serviced for A1 service, and spoke with Talia Lamb, at the Lancaster Honda dealership located at 43244 Drivers Way, Lancaster, CA 93534. Talia made my appointment for a Friday but scheduled me at the wrong time. I found out because I called to let Service Dept know that I was delayed due to freeway accident and was told by Talia that because I was 1 hour late they would not be able to see me.

I told her to reschedule me as soon as possible and she said that she had an appointment the following Saturday and I told her that I commuted long distance and could not wait. She then told me that she had an appointment on a Tuesday. I booked the appointment but called again and requested to speak with my service manager Glen Cisneros, who I know for…

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