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Honda

1.5
241 complaints

Address

1919 Torrance Blvd., Torrance, CA, 90501

Complaints

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Frances E Heffler

Apr 26, 2019
0

I purchase a used car at your West Mifflin PA dealership. my salesman Dominick Infante had made me an agreement to buy the cargo net and when the time came he would only pay for half and when I told him that I will report him he said to me: go ahead they love me here you Bitch.

shame on you Honda that you would have a person like this treat your customers like this. he needs to be fired for this kind of behavior. Frances Heffler 412-714-8394

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james hu

Apr 22, 2019
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I bought the Honda Accord 2011 from Norm Reeves located in 1840 east garvey Ave South West Covina California in 2012 as a certified pre-owned car. Norm Reeves sold the car to me without an inspection report, which was delivered to me about 2 weeks later after the purchase was completed.

The car has a PZEV sticker on the side window, meaning partial zero emission vehicle. As far as what I understood, a PZEV should be ready for smog test within the vehicle's first 150,000 miles, while my car has run only 60,000 miles.

In January 2017, the car did not pass its first smog test because the report indicated "not ready for smog check". I took the car back to Norm Reeves to set completed monitor status for the car to pass the smog test.

Norm Reeves charged me $85, but I successfully disputed…

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Mary Anne Harrington

Apr 20, 2019
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I was sold a used 2013 Honda CRV in 2016 that was in 2 accidents and the dealer said it had none and showed me a Carfax with no accidents. I believe they fabricated the Carfax to show there were no accidents, but I went looking at Toyota's and because I wasn't the original owner of my car they ran a Carfax and that's how I found out about the accidents.

It in turn brought down my trade in value. I've always been a Honda owner, but this made me so angry that I traded it for the Toyota and ended up leasing it, now stuck with that for 2 more years, and because I went to a lease, I won't be able to afford to buy a Honda.

That dealer sure gave me a raw deal. Very disappointed and the worst experience I've ever had at a Honda dealer.

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Hugh Feiro

Apr 19, 2019
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Why are Honda and Acura dealers using recalls then saying you need other repairs that aren't needed. I'm not the only one seeing this at dealers. I think it is a scam and needs to be looked into. 99 how can you tell it needs alinement with out checking it on the machine?

Must have thought I was some dummy. My daughter took her Honda in to a different dealer for air bag recall they told her she need new brakes. )I would like a reply before I take this farther. Thanks

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LOUIS ROSE

Apr 19, 2019
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On 2/15/19 I purchased a 2016 Honda 700 CTX DCT ABS from Lifestyles Honda in Mount Vernon WA. I trust You will reslve this issue so I can continue to enjoy this amazing motorcycle. Thank You for your assistance in resolving this issue. Louis Rose 360-540-0392

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JOHN A HARVEY

Apr 8, 2019
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I want you to know your fantastic 2019 hybrid insight ex is on a lyft banned list { ride share platform} causing me much sadness and stopping me from driving on the lyft platform. The simple solution is for Honda to convince them to immediately take this fantastic hybrid off the lyft banned list now not later so I can make a living and feed my family.

The list has this hybrid as a small compact. I purchased this great hybrid from North West Honda up in Bellingham Wa. It was a great experience all the way but now I can not work for lift. Please use your influence to get this off the banned list at Lyft.

I went to the Everett WA Office of Lyft where your great car is on the banned list Please Please Please help me and let me know what you find out. Thank You so much I have made contact…

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jeff clowes

Apr 6, 2019
0

i have a honda jazz 67 plate after a week i notice a lot of stone chips on the i never had so many then i rubed a small scratch and the paint came off i took car bk and they had it put right i told them the paint must be verry thin now i have rust on the edge of both bk doors i have been bk to the honda garage ask if could check how thick the paint is they said they will get in touch with head office i wont some answers i no its not the garage fault were i brought car but

im not happy it cost alot of money is there any way they would exchange me

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Mark Wadsworth

Mar 31, 2019
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I purchased Honda two Honda Generators EU2200i Serial Number EAMT-1086177 Honda EU2200i Serial Number EAMT-1115513 and they are now subject to your recall and dealer cannot tell me when they will get parts to repair. Plano Power said they had 20 kits, but those are now gone and have no idea when kits will be available to repair my units. Purchased 10-03-2018 Plano Power Plano Power Equipment 1414 N Central Exprsw Plano, TX 75074

My business depends on these generators. I am now down for an indeterminate period of time. I think I am owed at least some estimate of when my units can be repaired which depends on kits from Honda. Plano Power said they will repair my units as soon as they get parts. I probably need to make alternate plans at my expense I might add.

Regards, Mark Wadsworth

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William Holland

Mar 26, 2019
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I have a 2018 Honda CRV. At about 13,000 miles it developed an annoying noise. I took it to King Honda in Auburn AL where I purchased it. I was told it was a problem with a rear tire. There happened to be a Honda rep on site at that time.

He told the service department that it appeared to be premature tire where. There was an alignment adjustment made on the vehicle. The service department has told me several times that they will get with the Honda service rep the next time he is in.

I know that he has been told about this and I have spoken with the dealer’s service department several times about the tire. I was told that I should drive on until it needs to be replaced. I cannot believe I was told to continue to travel with a tire that is possibly unsafe and extremely irritating to me…

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Kye Martin

Mar 20, 2019
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I purchased a 2016 Honda CRV from Coconut Point Honda in Estero Florida. The vehicle was picked up on February 8 and taken to TropicalShipping for passage to St Croix, United States Virgin Islands (USVI). According to my salesman, Jay, the title was sent to me last week, I think Tuesday, March 12. I do not have my title. I cannot register my vehicle. I cannot use/drive my vehicle. I don’t understand why they waited over a month to send the title. They do not know where the title is. It seems to me, you would send something that important requesting a return receipt. The point being, I need a duplicate title sent. ASAP to my mailing address. I can be reached at 340-643-5016. I woul appreciate your assistance with this problem.

Sincerely

Kye I Martin

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Michael R. Clayton

Mar 19, 2019
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On March 14, 2019 I went to Curry Honda in Chicopee, Maas because I had a draw on the battery. My mechanic determined that when fuse 23 was removed the draw went away. After their diagnostic they determined that the problem was caused by an aftermarket remote starter.

I picked the car up on March 15th. They indicated that now the airbag light was on. I thought it wasn't a big deal until I contacted by mechanic and he advised that the vehicle would not pass inspection. On March 18th I called Curry and set up an appointment for March 19th to see if they could figure out what caused the issue.

Today, March 19th after they again did a diagnostic they now state there are many fault indicators ( see attached ) and the cost to repair would be about $ 1000 dollars. The airbag light was not on when…

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Kiandra Johnson (Crenshaw)

Mar 18, 2019
0

I currently lease a 2017 Honda Accord Coupe. For the past several months both my display screens completely black out then restart, it's mostly happened while driving. It occurs during radio playing, Bluetooth, phone calls and while using the navigation.

I've brought the vehicle to service, it hasn't happened while the vehicle has been there. I dropped the vehicle off to service on 3/12/19, while waiting for service to open the display screens black out, I was able to record it with my phone.

They've had my car for 6 days and they're still telling me they can't find anything wrong despite me showing them the recordings of it happening. They told me today no further action is needed and bring it back when it starts doing it more frequently.

At this point it has been doing it more…

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Brenda Williams

Mar 14, 2019
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I took my car in for an oil and filter change and when associate came to me with paperwork he stated that I had a bad battery. I was very surprised because I had them install a new 100 month battery less than 4 years ago.

My car has always been garaged since I bought it new so it has not been exposed to extreme cold weather. 00 off a new one. I feel that since the battery did not last even half of the life expectancy that they should have installed one at no charge.

Thank you in advance for your attention to this important matter. Brenda Williams

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Mary John

Mar 12, 2019
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Your Hdq. customer service reprs. are useless. Could not answer my service questions. Referred me to GOOGLE. What an idiot!

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George Light

Mar 10, 2019
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From the first day we took ownership, our 2018 Odyssey shifted gears improperly. In the lower speeds, which is mandatory in our town the van stuttered, made strange noises and never shifted smoothly at speeds between 23-28 miles per hour.

Our town has a 25 mph speed limit. It felt as if we were riding with a student driver that was just learning to drive a stick shift. We took it back to our dealer numerous times. On 3 different occasions they kept it for several days, each time, and each time returned it to us claiming there wasn't a problem.

We purchased 5 Odyssey's since 2003 and with the exception of the 2018 had been happy with your product. 000 miles on the 2018 Odyssey, we traded it in on a Mercedes Metris. It's unfortunate that our dealer, Classic Honda in Orlando, FL was unable…

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Walter martinez

Mar 8, 2019
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Vuelvo de Nuevo apasar el mismo problema otra vez yo le e comprado a honda 5 carros. De estos 5 2 tienen problemas Lo más reciente es el honda d mi hijo walter lo compre en el 2017 pero el carro es 2016 y lo compramos nuevo la semana pasada lo llevo al diler l hicieron el cambio de aceite y mi hijo los dijo q el Air acondicionado no servía no en helada lo chequearon le digiero q estada viene Mentira No Hela lo volvió llevar una segunda vez lo tú vieron todo el dia y ahora dicen q los sensores no sirven i el aire acondicionado Me Paso exactamente lo mismo mi con mi carro como puede ser q un carro con solo 2 años tenga tanto problemas Es Un carro Limon y Necesito q Honda Lo Aregle y ellos no quiren quiren q a sequranza lo aregle porque si no tuvo ningún Acidente Este Es Un Carro limon Es…

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Steven E Jackson

Mar 7, 2019
0

I would give the vehicle a 5 star, I love besides this problem I'm having with the A/C the day I purchased it. I purchased the vehicle in July of 2018. I brought the car back to the dealership within 3 weeks complaining that the air vent on the drivers side is blowing very hot air with the A/C on.

It blows nice and cool air when it is at low, but if you put it up to 61 or 62, it feels like the heat is on about 80 degrees. THE 1st time I took it there they told me they felt nothing.

The 2nd time they put a little machine over the vent and it read 92 degrees, while the A/C was on at 63 degrees. He said that was not normal. They kept my car for 4 days and said it was fixed. Nothing was fixed!!!!

Brought it back for a 4th time and the they said it was the A/C compressor. I was without my…

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Leo Flores

Mar 2, 2019
0

The Hollywood Honda dealership took my trade in and has refused to pay me the equity on my car per the contract we signed. The Finance Manager, Sam has not returned my calls and refuses to text me back.

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Bryantgaines777@gmail.com

Feb 28, 2019
0

My wife’s 2007 Honda Civic hybrid is the only car we have and it’s having hesitation problem, it’s causing problems wit the engine and is getting worst. I have no money to fix it. We have jobs but soon will have no way back and forth.

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Marilyn Young

Feb 22, 2019
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I am having problems with battery ad have had it boosted several time thru Roadside Assistance. Can't use any of the extras because it drains the battery. The car has 33,000 kms. I previously had a 2209 Honda Civic with no problems except for regular maintenance.

Also have a friend who has a ten year old Toyota and still with original battery. I live over an hour drive from dealership which is Fairway Honda and prefer not to drive the distance in winter months. I am on a fixed income and would appreciate some compensation as a batteru will cost well over $200.

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Erica Butler

Feb 19, 2019
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I took my car into Rensselaer Honda, located at 770 Hoosick Road, Troy, NY, 12180 on December 16, 2018. From that day, I had not received a phone call; I had to take the initiative to call them to find out what was wrong with my car.

I was told that I needed an ignition lock assembly and that it would take 1 month before the part came in. After 1 month went by, I contacted Rensselaer Honda because I had not heard back from them. Rensselaer Honda then told me that the part still had not come in and that "maybe" by mid-February 2019, it would be here.

I contacted Rensselaer Honda on February 18, 2019, and was told the part was not in and they didn't know when the part would be in. I had contacted American Honda on Friday, February 15, 2019 and was given case number 09353344, and my…

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Vipla Mittal

Feb 19, 2019
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I was trying to buy a new Accord and taken on a test drive with one of the salesman. When I returned after test driving 3 different models. All of a sudden I was ignored by this salesman who said he was too busy and to call him the next day.

When I was back in touch with him, I expressed some concerns I had with the features. I was told to go to another dealership and car all together. When I decided to buy the Accord anyways, he wanted my business and I refused.

I bought the car from another salesman and was really pressured into the extended warranty and was told that components break all the time. They also lost the extra key to my car telling me they would order it. I had to ask for the key several times after waiting a month and was ignored via my email request.

I asked again when…

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Peter Wi

Feb 18, 2019
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A great bike but the FEMALE MANAGER OF THIS DEALERSHIP (PHUKET NUMSANG CO;LTD, HAYAK CHALONG BRANCH, THAILAND) NEEDS A GOOD TALKING TO....RUDE....UNCOOPERATIVE AND GENERALLY NOT THE KIND OF PERSON THAT SHOULD BE IN CHARGE OF A HONDA DEALERSHIP....LOUSY. SO MUCH SO THAT I AM THINKING OF TAKING MY NEW MOTORBIKE ELSEWHERE FOR SERVICE....SINCERELY UNHAPPY CUSTOMER.

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Joseph Wynarczuk

Feb 9, 2019
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We agreed that 01/31 2019 at 2pm is open . Arrived at 2pm on the 31st for oil change and rotate tires . I was ask to wait in waiting area and on the invoice bold letter and high lighted customer waiting..

AT 2;15 two other customer came after me and waited for service . at 3;20 the two customer that came after me car ready . At 3;44 tech finally came and said I need wheel alignment did not need tires rotated but need wiper blades .

I said the car only 7 months old wiper blades are bad Not cover under any warranty . I agreed to the oil change and wipers Honda was ready at 3;12 . They gave me card VIP card for 10 % off service , the…

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Ronald Young

Jan 30, 2019
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95) at Fowler Honda of Norman, OK on 01/29/2019. m. 38. I told Joey that FOWLER replaced two of the vehicle's tires 12/16/217 and they had only 18,807 miles on them (they were rotated & the alignment checked per manufacturer recommendations).

Also, the cabin filter was replaced by Firestone 09/14/2018 so the filter was still clean, not needing to be replaced. Joey stated he would send me a picture of the filter (which he never did) and talk to his supervisor. m.

stating that Firestone used a charcoal filter and that the filter just 'looked dirty' at first, since Honda uses a white filter. So, the filter was clean.

Also, the tire ratings changed-front tires now 5 and rear tires now 7, since I told Joey that two of the tires were new and replaced by FOWLER HONDA! When I arrived at the…

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jeff pierce

Jan 25, 2019
0

we have a 2012 cr-v driver side low heat so we had heater core flushed no change. was told need new core will cost 1200. service bulletin 14-063 this is been a known fact for years why has this not been addressed.

we live in Minnesota can I put a hotter thermostat in if so which one.

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Grace Nguro

Jan 24, 2019
0

I was verbally abused on two occasions by the general manager Sudip Gupta and sales associate Mr. Kal. I was distraught with the altercation. On 01/19/2019 morning I chatted with a live representative Mrs. Tiara M. We discussed about the offer of trading in my 2005 manual Audi and the preferences of what I was seeking for in a vehicle.

She later on sent me a photo of a 2019 Honda Pilot EX-L AWD W/Navi & RES and it matched my exact preference of what I needed. I loved what I saw. Mrs. Tiara then made arrangements with the Honda of Owings Mills as far as transportation and sales options.

I was later contacted by Mr. Kal and we arranged he would come pick me up at 12 noon. When we arrived at the dealership Mr. Kal gave me an offer on the value on my vehicle. Which was $100-$800.

At that…

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Denise Fillion

Jan 24, 2019
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WE own a 2016 Honda CRV which we love but a few months ago the vehicle started shaking while driving on the highway. I brought it in for service in October and they balanced the wheels. It didn't solve the problem, which became worse, now feeling the shacking all the time.

We brought the vehicle back and they suggested that we buy new tires and could not guarantee this would solve the problem. They stated that the Dunlop tires we purchased the vehicle with are not good tires. Why are they sold with those tires then, and why don't they last more the 25,000 miles?

Will I have to buy tires every 25,000 miles. I need for the shacking of mt vehicle to be looked into and not just be told that it is the tires.

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lynn homan

Jan 24, 2019
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came to get new key made, found salesman to be rude and not very nice...got out of car and he sat in m seat to take my info..left me to stand...was very standoffish, not helpful....after paying $135.67 for ke, second employee shows me how to glue it...why couldn't joshua have explained that....he acted like i was wasteing his time ...my name is lynn homan....thank you

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Doris Howard

Jan 23, 2019
0

I took my 2010 Honda Accord to Planet Honda in Matteson, IL 11/20/18, where it was purchased and has been serviced since December, 2009. I was told I needed an alternator. 00 for Alternator, as I was leaving lot, engine light came on again, took car back to service dept.

Returned car 3 times same issue. 11/30/18 Service sent car to machine shop trying to figure out the problem. 12/19/18 received call that car code indicated Cat/Converter Failure, after having car a month. 12/22 picked up car, speedometer fluctuating, finally stayed on 0 and shift gear flashing, car hesitating as if not in correct gear.

Wrote letter to Honda and Service Manager. District Case Manager "Martha" stated Honda does not get involved in these type of issues. Service Manager suggests that I get another car and…

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maria Irizarry

Jan 7, 2019
0

I have called Gillman Honda in Houston for a week trying to speak to the service manager and they have not call me back. I have a complaint regarding a visit on 12/31/18 to the service dept. I lease a Honda Accord 2017 and something was wrong with the battery , I asked my granddaughter to take it to see what was wrong, she was told to take the car to O'really or Auto Zone so

they can check the battery, The battery was only 18 months old and I end up buying a new battery that cost $180 dollars. I feel that Honda did not do nothing to help me , I'll like to be reimbursed for the cost of the battery.

Can someone from the corporate office call me. Thank you . My cell # is 832-498-2941.

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Ron Ryskoski

Dec 26, 2018
0

5 Turbo engine with approximately 22600 miles on it. On December 3rd I had a appointment for a oil change and tire rotation. this was scheduled early because I found that my dipstick was showing a inch over the full mark.

I had heard about the problems with gas getting into the oil. Stevens Point Honda did the work and advised me that a fix was in the works for the problem. A appointment was set up for December 17, 2018 for the software update and A/C control unit replacement , along with another oil change.

The work was completed and I was very pleased with the service. On December 25, I checked the oil dipstick and found the gas was still getting into the oil because the dipstick was showing it well over the full mark and approximately 1 eight of a inch about the orange plastic.

On…

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Kumi Kato

Dec 25, 2018
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My Car Honda CRV 2017 did not start. Due to " Brake system problem". Honda road service towed my car to Carson Honda service and service center directed to leave my car to the side of service center on 8:00 AM in 12/24/18.

I called to check the status of service. Caron Honda was not able to find my car. It was documented the another car under my name. My car has been left by the side of service center all day long without the service.

Carson honda didn't explain what happed. But They told me they are not able to provide the service and will take until 12/26 to comlete the service. I use my car to go to work. I can't go to work without my car.

And they even can't provide any other replacement car to me. Is this the service Honda provide to the customer?????

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Lance Lagow

Dec 22, 2018
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Baker Honda, Peoria IL, Dec 22, 2018. Took my 09 Fit in for an ABS light that came on. They charged me $125.00 for a diagnosis (1x hour). As it turned out, all they did was plug in the OBD code reader. Gave me a $720 ish diagnosis for a new LR hub and ABS sensor.

Ordered the parts myself and took it to my certified mechanic. Turns out the bearing was probably fine. The issue is that water was getting in a poor door seal. It had rusted out the wire clip under the LR seat. All that needed to happen was to resplice the wire, and all would have been fine. No physical inspection whatsoever was done. Or if it was, it was so cursory, as to not have been done. Just another reason to avoid them at all costs. Also suspect they sold my name to that car warranty company that has called me 50+ times…

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Eric Spriel

Dec 21, 2018
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7 L car to Formula Honda in Scarborough because it was making an Engine noise and the oil light blinked on. At 12:00 PM Kumar called me and told me the oil was passing through the rings, the oil was low and they topped up the oil.

He told me to check the car every 500 km and carry oil with me. He told me this 3 times. I picked up the car at 12:30 PM and it was still making the engine noise. I went back in and he told me it was just the oil passing the cylinder.

When I returned to work I called back to find out what oil they put in the car because I put in Mobile One Synthetic. I left a message. I called back 6 more times and left two more messages.

Kumar did not call back. I drove my car home that Friday night and the Engine started making more noise and the engine light kept flashing…

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Chris Brady

Dec 13, 2018
0

Make or use better automatic transmissions. If I ever buy a Honda is will be one with a manual.

Make the S-2000 and the CRX again but make them lighter and use a more fuel efficient engine and torque assist and price it like a basic Civic. Add no BS like power seats, A/C, power windows, or power seats. Offer a super charged version that embarrass those vulgar super cars with those sissy paddle shifters that are marketed to girly men.

I hope this helps.

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keeley bryant

Dec 3, 2018
0

I called to make payment arrangements and spoke to Joslin? I explained to her I would like to make a partial payment, she rudely stated that I could not.. but then proceeded to say she can do an arraignment ..

is that not the same???? if she would have taken the time to listen, instead of becoming defensive and rude she would have seen we were doing the same thing just in a different way. When I asked to speak to her supervisor she said one was not available after my insistence she tells me her supervisor is busy and won't take my call.

You would think that if your customer is CALLING to work something out, the people you pay to handle situations like this are suppose to handle our calls. Terrible customer service, Definitely returning the lease when its up.

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Mr D Rimmer

Nov 23, 2018
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I purchased a new 2017 Honda CRV from Southport Honda, we asked if they could fit a tow bar because we would be getting a caravan. Last week we purchased a new caravan from Campbells. On the day of collection i was told that one of the pins did not have a live feed for the AL-KO ATC system to work.

So i contacted Southport Honda and booked it in on the 23-11-2018. We through it was a loose connection or something they had done wrong. My wife took it in and was told that we wood have to pay because we only got seven pins connected, but we did not have any experience with tow bars before.

We did tell them that we needed it to tow a caravan and they should of advised us on what we needed. I feel that this should of been corrected for free, bearing in mind this is my third new Honda.

If…

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praveen chitikela

Nov 4, 2018
0

Hi,

This is Chitikela.Praveeni i have been to City Honda Rumurthy Nagar , Bangalore on today morning i.e 4/11/2018 . I need to wait for at least 1hr.50 Mins for my turn, there is big queue out there all the customers are waiting and i see there are only 3 staff to assist them. And there is no proper queue and the service is not based on the First Come First Serve but instead i was shocked that it's Last Come First Serve, then what is the point for the customers to come early in the morning i.e on Sunday.

We have other important works as well how can you expect the customers to stay for hours together in sun, more over we were blocking the road in the morning due to the big queue for the servicing. I have called up to Mr RD Prasad Service Manager he said he would arrange 1 or 2 staff, but…

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Charles Henry and Evelyn Logan

Oct 20, 2018
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On October 08, 2018 We Purchased a 2016 CRV. All areas of contract were in agreement, buyer Charles Henry / Evelyn Logan and seller DCH Honda / Finance Dept. Armando Fajardo. On October 12, 2018, I received a phone call from DCH Honda / Takeo Obayashi claiming he has a lower monthly payment for us and to come right away.

When we arrived he was eating so we gave him time to complete. When we returned he had a new contract. As we were signing he was on the phone claiming he was talking to the bank {playing the roll} We get to the final signing stages trying to read contracts he stated, " If you want to read go in the waiting area he did not have time for us to read, cause he is on the phone with the bank.

Later we reviewed contracts to find that he had manipulated the numbers to increased…

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Adele N Welty

Oct 15, 2018
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I am an 82 year old great grandmother who, In August of 2017, leased a Honda Accord LX, with a manual transmission (VIN Number 1HGCR2E50HA269867) from Advantage Honda; 1260 Northern Blvd. Manhasset, NY 11030. I love my car, and have had no problems with its performance.

I sold my old 1998 Honda when I bought my new one. The purchase transaction at Advantage Honda took six hours. During that time the staff were courteous although not altogether attentive. By the time I signed the paper work I was exhausted.

The manager at that time suggested I buy an extra insurance policy because the car is leased, to cover any nicks and scratches that might have been incurred when the lease is up. I was too exhausted to think and agreed to the extra cost.

I now realize I neither need nor want this policy.…

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Linh Tran

Oct 11, 2018
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Hi, I would like to let you know that my Honda CRV's battery has no battery again this morning after 4 days no drive. I have this car CRV 2017 brand new on Feb 2017, and the battery had problem couple months later, no battery many times and each time brought to Honda dealer checked were 100% good that they did not want to change the new battery until I deal with the manager of head office, after that they changed new one on about Sept 2017 (I did not remember the exactly month) and

it work good until today has this problem again. It made me worry that it will happen again and again soon. It looks like the Honda battery is not last even one year, and it happened the same thing with my old CRV 2013 that were total loss on Feb 2017.

Luckily I had friend jump the car for me this morning before…

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Kathleen Plyler

Oct 10, 2018
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I recently purchased my third CRV from Planet Honda in New Jersey. I was in a difficult situation as I needed a car quickly and I thought I will just get another Honda CRV as I have always been treated fairly .

This was not the case. I did not get a fair price. This might have been because I am an elderly female. I should have gone in more prepared but I did not expect to be treated so unfairly. I wrote to the dealership about my concerns and nothing was done.

In addition I got a two minute tutorial on how to use all the technology on the car and was sent out to drive the car with no proof of insurance though I was assured by the salesperson that I had it. The proof of insurance did not come through until the next day.

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Juanita Perez

Sep 27, 2018
0

I went to get my fuel injectors updated and my driver side door was damaged. My car is out of the shop and more damage was done in the process and my vehicle was not fixed properly and the way I got treated was very poorly.

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MALCOLM J CORTEZ

Sep 26, 2018
0

In July of 2014, I purchased a 2014 Honda Accord from a dealership in Houma Louisiana. I loved every aspect of the vehicle so much, that in July of 2016, after being involved in an accident that totaled that vehicle; I purchase a 2016 Honda Accord in a different color. In May of 2018, the backup cameral of this vehicle quit working. I had 41000 miles on the vehicle, so I was informed that the warranty covering this camera had expired.

After doing a little research, it was not hard to discover that these cameras were going out in multiple Honda vehicles. So, the brand new camera is going out in lest than 2 years. That is astonishing. I understand the mileage I have is over the standard 36000 miles warranty, but I did not drive this vehicle backwards for that amount of miles. Since the…

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Michael Montelongo

Sep 22, 2018
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Regarding my experience at DCH Gardena Honda 26652 S Western Ave. Gardena CA 90249. 00 worth of insurance to cover my Honda for the next 7 yrs. Sales person and finance personal told me that my Honda would be fully covered from pumper to pumper by Honda.

My son was witness to this statement. Turns out that during the duration in the past years, when needed to have something fix I found out that all this insurances they sold me where subcontracted. When they sold them to me they never mentioned they where subcontracted if they were I wouldn't of purchase them.

when I had a incident found out they didn't cover it. Example rock hit my windshield didn't cover whole windshield only Holes up to twenty, I…

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Barbara Stinson

Sep 21, 2018
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I have had my 2015 honda civic in Boyd's dealership for the fifth time for the same problem and it can't seem to be fixed. The tire waring light goes on to indicate a problem with the tire pressure and I have to take it in only for it to occur again and again.

The car is presently at the Boyd's Dealership in Oxford being fixed for the fifth time in just over a month. I took it in Wednesday, Sept. 19 and still have not heard from them. I called yesterday Sept. 20 and was told by Kelsey that Doug was still working with it but she would have him text or call me. Didn't happen. Today is Sept. m.

and I still haven't hear a thing. They gave me a loaner car …. a HRV 2018... the check tire pressure came on in that car then. This week on Sept. and guess what the check tire pressure came on again…

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Samantha

Sep 20, 2018
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I had bad experience when I need to make appointment for my car services. I been call the Honda Service for 3 days, always no one pick up the call. I am wondering what is going on over the receptionist there.

Kindly call me @ 016-9224133 for my service appointment.

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M. Kevin Tutor

Sep 20, 2018
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hi. I live in Palo Alto, CA, so it would be SO convenient for me if the Honda nearby in East Palo Alto was honest and cared about service. Unfortunately, I theorize, they exist only because of how very busy Palo Alto people are, so they don't question the terrible service and ridiculous overcharges. Every once in a while, again because of the convenience issue--I drive a Honda, etc., I try again, and Honda of East Palo Alto--on Embarcadero fails miserably.

I had a cracked side view mirror. On Mon. Sept. 17th, the nice and knowledgable man in parts sold me the replacement part and told me it was 'easy' and someone there could just do it for me. So, I asked the service dept. for a reservation and was told to come on Wednesday (the 19th) at 3:30 so they could be sure to have someone there…

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ANAND S .BANDARAKALL

Sep 12, 2018
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Dear Sir/Madam As per uploaded related HONDA CD110 has being service on Dated:12-9-18 Service have not be satisfied on invoice bill amount . Water Service Not well done . and General Cheuqe up Not Well Done. Bumper Setting Not Done. and Gear Cleach not well done. however the Service Admin had being pay by customer hence . Refund the Amount . and Clear instruction to the Service Center for Satisfied Service to the Customer . Most urgently to the Gadag District Karnataka State.

By Customer. HONDA Service CD110

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