Howard Johnson

Had wedding guests stay in 5 rooms at your Saugerties NY hotel, they all paid for their own rooms and they are charging me $713 for those rooms , you are getting double payment. manager I spoke to Jacob was very rude and told me I could not get my money returned, because “he” is the one to make that decision....

told me good luck trying... this is very poor business. I am prepared to go as far as I need to , to be refunded the money that was taken from me. I never signed anything with anyone, I never asked anyone to hold or reserve any rooms for me.

I would greatly appreciate this matter being taken care of ASAP....

Charged me 300$ for smoking in a room now there trying to charge my card 150$ more. Breakfast was not once ready at 6. If manager is getting it ready it will be past 7. They searched my room went threw my personal belongings.

Place i teams on my bed. And attempted to black mail me. 27 years of hotels this was the worse. Management here is totally racist on white people. I have many videos to prove all my facts.

Woke up to power in hotel all morning even through check out would not give refund, never again

I am staying at a Howard Johnson hotel in Harrisburg on Eisenhower Blvd. The front desk gave me the key to room 213 I walked into the room it was not cleaned. Bed not made and trash on the tables.

I went to the front desk and they gave me room 109. Open the door. Room is clean but door is off hindge. Manager came and said I just have to lift the door when I close it. I asked for another room and he said this is the last room.

This is very bad customer service. I am with a group from Philadelphia here for a bowling tournament and we have many rooms booked with many complaints. I would appreciate if someone would address my situation. Margaret Sherman and Kevin Washington.

June 23 into June 24, 2018.

My family and I stayed at the Howard Johnson at 1300 Tonnelle Ave. in Jersey City. This was the worse Hotel I ever book to rent. My children arrived at the Hotel and the room smelled of cat urine. We opened the windows up and that didn't help.

The carpet was so smelly and moldy. I started to vomit and the smell made me so sick. I am Travel influencer and I would give this Hotel a -0. I would never advise anyone to stay at this Hotel.

I am also sending a complaint to BBB about this Hotel as no customer should ever have to endure this.

I stayed at the Howard Johnson's in Stockton, California Friday May 4th through Sunday May 6th. , there was no one in the office. I walked around for about 5 minutes until someone finally showed up. Their computers were down so I didn't get a copy of my stay at that time.

When I got to the room, the light in the bathroom didn't work, even after the maintenance man changed to bulb. The turn on switch in the area with the sink had to be pushed many times before it would come on.

Then I found out the phone didn't work as my wife tried overt seven times before she even got someone to answer. They couldn't connect her because of the phone problems. I selected this motel because on the internet it showed it had a free breakfast.

So I went down Saturday morning and was told it must of been a…

Many things went wrong on my stay at Howard Johnson motel in Stockton Friday May 4th through Sunday May 6th. To start with, when I went to check in around 3 o'clock, no one was in the front office. I walked around for about 5 minutes until someone finally showed up.

Their computers were down so I couldn't get a regular print out of my check in. When I got to the room, the bathroom light didn't work, even after the matintenece replaced the bulb. The light in the area with the sink, you had to push the turn on button three to six times before it worked.

Then I found out the phones didn't work. My wife tried to call and said she had to call about seven times before finally getting an answer. The add on the internet said this motel had a free breakfast, so I went down Saturday morning and…

coat me 100 buck, but they only had 1 left and didmt have key for it. would like free room or something formyissues. Springfield Illinios Howard johnson. Walnut street 62703

00 for checking in early.???? Customer service was terrible.!!! please contact me and I will inform you of more than YOU want to know about your MOtel the Tropical Palms Inn in Kissimmee.!!!! com

I reserved 3 rooms or March 10 - 11th for my husband and I and two other couples. My husband and I had to cancel our room, which we did in plenty of time to still get our money back for our room. I have the cancellation confirmation to prove it. They said we didn't cancel in time and won''t give my money back! This is BS! The other two couples who still needed their rooms said the internet pictures were very misleading and people behind the desk didn't know what they were doing and didn't even know how to use the credit card machine. I want my money back and will never be using or recommending Howard Johnson again!!

I sent the below email to the email address the guy told me to and haven't heard back yet.

Hi and thank you for your time. I accidentally locked myself out of my room while running to the store and had to stop by the office on Thursday shift when I did so the employee working said he recognized me asked how I was doing I’m finding that I don’t recall ever meeting him as I did not he claimed he has worked for three years at this location well he asked some questions however the questions he asked me make me feel very very uncomfortable once again I feel like it was sexual-harassment unfortunately and

He threatened my safety with several comments that were made like how employees went missing for hours and hours at a time and he would search in the guest rooms for him seems odd doesn’t it? I thought so too so I decide to take my concerns once again to management and before doing…

hello we payed 900 for a month stay here at 530 Columbia st Kamloops bc we where here one week and our key card to get in our room we told front desk right away and after many attempts to fix the problem we where told to only lev our room one at a time well this worked for a day or two the hotel master key worked but

instead of moving us we where told to use the window witch we did for two weeks till the day came we had forgot to unlock window and I had went to our storage and came back with many bags to sort out on eve I went to front desk and asked to be let in they gave me a card key and pls keep in mind there is always the same worker who lives here and

sometimes the owner anyway ov course it dident work as to the fact the lock was still apart so worker came up and tried his master…

We checked into 2 rooms at the Howard Johnson Inn & Suites Toronto East 22 Metropolitan Rd. Our rooms are absolutely disgusting and do not resemble the pictures on line whatsoever. We have food splatter on the walls, there are stains everywhere mould in the bathrooms.

The hallways smell like marijuana and rooms smell like smoke. Hotel staff will do nothing for us when we put in the complaint

When checking in our room keys did not work. Our rooms r full of mould and ceilings peiling... Our room for a NON SMOKER is full of mauraua(smoke) the beds r not queens like we ordered. We did not get pull out couches and the pictures advertised is NO where near what our room is....

I would like a refund of my room and free stay at another location... Please email me back.

I stayed at the Howard Johnson in Bakersfield I believe 4 timers. The first 3 were awesome and the staff was amazing. This last trip was absolutely awful. When I got there they stuck me in a room that was absolutely disgusting.

So I asked to be changed rooms it was earlier in the evening no problem we’ll they put me in another room that when it got dark mass amounts of cockroaches started coming out of their homes. Not little ones these ones were huge and no they weren’t water bugs straight cockroaches.

I called staff at around 1 am she said she’ll move my room I tell her my 6 year old is asleep she tells me she’ll notify management so in the morning I go tak to management she says she’ll have someone come deal with it. Mind you this is early morning didn’t hear nothing from her I asked…

Requested 1 night was charged for entire week 454.86 plus she charged card again without my authorization another 105 and 2 dollars filed fraud against them They hang up on me when I call gonna call news station on them scammers

Overbooked & gave my room away! I was told the manager tried to charge my card & it was declined. I had cash and planned on paying with cash. He made the decision to give my room away that I had reserved a week earlier!

I had to find another hotel room right away and called four other hotels before I found one room available. I will never book with them again!!

Dear Customer Service, I'd recently stayed at the Howard Johnson Florida in Buenos Aires, Argentina. I was so disappointed and unconfortable at the hotel that my family and I decided not to stay there anymore. The hotel was full and the service was terrible. com.

We wanted to be honest and talk to the person in charge but the person at the reception had no idea of how to solve our situation. No manager present, which surprised us very much since, how I mentioned before the hotel had no rooms left.

We were aware that we couldn't cancel our reservation since we already checked in and we had to stay for two nights but we had another reservation after a night staying in Uruguay. We wanted to cancel those two other nights but the manager refused to talk to us after we waited for him to arrive…

On Friday 8/25/2017 I went on Expedia and purchased a suite at the Howard Johnson in Seaside CA address 1893 Fremont Blvd. My reservations were for 08/26/17 to 08/27/17. Originally I intended to purchase the Hotel in Santa Cruz. When the Hotel was booked I realized I made a mistake right away and attempted to cancel the Hotel and obtain a refund. I talked to Taje at the Hotel where he stated he had no authority to put in refund and his manager will tell me the same thing. He advised me to call Expedia.

So I called Expedia and they told me they had to call the Hotel and request a refund on my behalf since the Hotel had a no refund policy. Expedia was unsuccessful with the refund after talking to Taje so I just told Expedia that I would just deal with the mistake I made and stay at the…

We stayed at the Howard Johnson in Fredericton on prospect street on aug 5, 2017. When I called to book. I asked for two queen size beds and a cot. And they said no problem. We checked in with 3 kids at around 5 pm and they told us they couldn't fit a cot in a room with two queen size beds.

And that we had to upgrade to 3 double beds- for 20$ extra. We went to our room131. As we are getting ready to go eat supper, my 5 year old finds a bunch of dog feces. We told the front desk on our way to supper, they didn't even apologies and said we would get a 20$ discount.

Returning from supper they said it was taken care of, still no apology. We proceeded to go back to our room, to find one less piece of feces. We went back down to the front desk to tell them, they said that was impossible,…

I arrived at the hotel girl, who was preoccupied with their phone, was very short and impersonal. I had asked about available and there was a lot of huffing and sighing about looking up the information. I asked about breakfast, swimming, and other amenities.

Every question was a burden to her. She kept asking if we were going to make A reservation or not as she was clicking on her phone. We got to our room and there was still garbage in the can, stains visibly on the comforter and the room that was supposed to be smoke free smelled of stale smoke and mildew.

We called down to the front desk and she said that housekeeping had already left. I offered to clean the room if they would give me supplies, she said she couldn't. I also asked about switching rooms due to the smell and was told…

Last weekend I stayed at the Howard Johnson on i95 in Saint Augustine I previously wrote an email explaining the:

- broken refrigerator (I specifically needed) - no working outlets - No hot water - Stained sheets - Cigarette holes in the sheets - Dirty room - Broken curtains - and extremely rude manager to myself and another woman checking out with no working outlets and unhappy stay.

The manager at the time told me "no manager was available and he was the one to refund me and or talk to me. He then gave me an email. I wrote and got no response. I then called and called and finally got someone this morning "Viny".

He says he's the manager and he was the only one working that day and he "Can't help me bc I didn't talk to him when I checked out." I believe it was the same man all along…

This is my third request for you concerning my stay at your house Johnson's and Kannapolis North Carolina the service was terrible the trash was terrible we had bullet holes in our window the other windows to the rooms were boarded up with trash bags the vending machines are out of order we never received fresh towels or our garbage emptied I like a full refund and I like a reply this time thank you I'm enclosing pictures of the motel

Hotel was dirty ice machine was in bad condition. We complained several times towels were not replaced trash was not taken out owner would not do anything as far as refunding our money. We were very disappointed.

We used to Howard Johnson in Kannapolis North Carolina service was awful I have pictures vending machines were all out of order there was a bullet hole in our window they left our garbage pile up our towels piled up we complaint through Expedia and to the service desk no one would do anything about it bushes and shrubs were all grown up black garbage bags were on the room windows this was a total disaster I usually stay at a motel at least once a month to visit my daughter and

have never had an experience like this I cannot believe Howard Johnsons would want their name out there the manager was contacted several times about a refund or some type of negotiation but would not do anything this place is completely disgusting I think Howard Johnsons should do an investigation and I would like…

Filthy rooms. Hair on floor and tub. The room stank of cigarette smoke and made it hard to breathe. Bedding has burn holes. Blanket was old and nappy. The side door was propped open with a rock providing little or no security. No hot water.

I have pictures of hair,bugs, blankets, and overall disrepair and filthy conditions.

The hotel in Bartonsville, PA was the worse experience ever. The harsh mold smell that hits you when you walk into your room. The customer service sucked, the toilet flooded in the room and when I went to the front desk the questioned how many times did the child flushed.

A worker name Frances suggested I take the plunger to the room to handle the toilet. Excuse me no i am a guest that's not my job, I demanded another room. I felt very offended that he suggested I do their maintenance work.

I will never stay at another Howard Johnson hotel.

I was informed on check out my deposit of $60 would be mailed to me but guess what no check and it's been over a week. Liars. Thieves. Deplorable room conditions. Howard Johnson in wheatfield co is nasty. I want my deposit refunded as well as a full refund.

Howard Johnson west Denver 12100 W 44th Ave. Wheat Ridge, CO was a horrible experience. They charged me $60 for a $50 deposit. I was put in a room that was unsanitary and violated multiple health code violations. No lock on the door. Old food left in a dirty fridge Blood smear on the wall and broken furniture. Dirty and stained bed linens. Mold on floor and walls from a wet carpet. Tried to contact the front desk person for two hours and no response because the phone was Off and he was nowhere to be found.

Front desk attendant also threatened to charge my card if the " towels were missing"! What towels...the room didn't even have towels! Finally got moved to a different room and was notified by the Vietnamese owner I would not be getting my deposit back because "the other room was used".…

Filthy room. We had to leave it was infested with spiders, some beetle looking bug, dirty walls, toilet, table, phone. Not just old looking, seriously filthy dirty. I have never had such an experience. We did not end up staying, we had to pay again for another hotel.

com ( we have used this in past) non refundable. Howard Johnson management has definitely lowered there standards. It's a big rip off now! Sorry pictures didn't capture very well.

I reserved a reservation in the wrong city. When I asked if I could just have my money refunded and switch a reservation to another Howard Johnson. The lady working the front seat told me know. This is definitely something that will keep me from doing business with this chain for future travels.

The owner and GM of the Howard Johnson is a very low down coward. My mother was in a head on crash the same day we check into the motel so he gave us the room for a week possibly six and seven been up for three days we do not have AC and award icebox nor Mike White work and still does not work.

Then he accuse mod disabled mother that can't even breathe the smoke emergent wanna in the room, and your multiple staff to say they smelled marijuana coming from the room when in fact they never did and I have confirmed all this with each and every member that works here. So you try to have a guy named Billy call me up to the front office and told me all of them $100 for smoking in the room which we never smoke in the room cigarettes. He was going to lock us out of the room well that didn't work…

My wife and I recently stayed at the Scott La. location: May 10th. We were looking forward to a relaxing dip in the pool, (as advertised), after a long travel day. The pool filter was in pieces laying in mud, the pool gate was chained closed with a dead mouse and debris floating on it.

To make matters worse, we were a couple rooms in from the entrance; opposite the main entrance. The bldg. door which should have taken a key to access, looked as if it had been opened with a crow bar. All moving parts and locking mechanisms missing, hinges were sprung so it would not close flush.

No security what so ever. We were extremely disappointed and would like compensated!

We checked into a Howard Johnson in Addison. Being a familiar name hotel, we were going to stay several nights due to I was on crutches and couldn't get to my 3rd floor apartment. We checked in late but found ants on the floor in the bathroom in the middle of the night and when I seen a bedbug we decided to check out, as I was checking out another couple with children had the same problem. The lady told me there was no manager on site and then proceeded to ask for the corporate phone number, which the referred to not having one. Howard Johnson is a well known name, and I called the health department to find out Howard Johnson is on the list for the county being reviewed.

There wasn't a apology, discount, or even a concern with this problem that was brought to Howard Johnson's attention. I…