Hyundai

Pathetic service, no professionalism, just to tell when the car will be ready, they need 30 minutes…am just waiting from 3 hours,,grover hyundai car service is literally pathetic

My Hyundai Santa Fe is among those with the excessive oil consumption problem that adversely affects the combustion chamber and has resulted in noisy valves in my case. The dealership I have had service my vehicle missed the problem when I complained about engine noise.

An independent oil change center told me that the engine had almost no oil left in it even though I regularly had oil changes done at 3,000-4,000 mile intervals and they advised me the some Hyundai engines have a problem with oil consumption. Hyundai did not volunteer this info to me and when I researched this, I found out that this was a well-known problem and that it was ignored until a class action suit forced Hyundai to do something about it.

Recently, The dealership conducted several oil consumption tests and a…

November 29, 2023

To whom this may concern,

I am writing to complain about the inadequate and unsatisfactory service I received from the Temecula Hyundai service department on several occasions. The last one crossed the line and is a cause of concern. On June 22, 2023, I dropped off my 2023 Hyundai Palisade at the service center for inspection and routine maintenance (first oil change). Upon receiving the keys to my car I begging to walk towards it when I notice a black scuff starting mid driver door ending towards the end of the back passenger door. I immediately brought it to the attention of the employee walking with me and they instantly begin to apologize. As they go back to the garage to figure out what happened I stay behind and continue to inspect my vehicle. I then noticed…

Hyundai Motor Finance customer service is HORRIBLE and uncaring. I was diagnosed with cancer in December 2022. I have tried to request a payment deferment a few times but I have been denied every time. I purchased my vehicle in February 2020.

I’ve been going through treatment and not working. I just need a little time. They are uncaring and unwilling to assist. I don’t wish this critical illness and financial hardship on anyone. I will ensure to communicate on every platform about how uncaring Hyundai is.

1st servicing was done by Hyundai which costed R1735.07, the 2nd service I am being charged double R3027.71 including labour. My issue with Hyundai is that I am still a current client, why should I be paying for labour? The quote received for the parts that need to be replaced for serving is charged on double to triple on what I should pay. And not all the parts were included in the 1st service but now that I have to pay for servicing, its coming at additional parts required. This is really a fraud company to be triple charging and including labour charges. I am now thinking of moving to another car dealership due to this encounter today.

Regards S. Asghar 061 907 9149

Fixing brakes lights at the end, my engine smells like pure oils, why, don't understand. Not happy with the service, for some reason the engine looks dirty and old, I always keep the inside of the car clean. What happened don't understand.

Now the whole inside of the car looks awful, old and dirty, what happen. Please give me an answer. Thank you.

Major issue with 2017 Tucson since late June. The service advisor knew exactly that it was the clutch transmission issue/engine issue. I opened claim with corporate who sent email to this svc advisor who called me with negative comments that corporate hyundai just says they'll pay, but they won't, may have cars for day so will be without.

Ill call you when I have an opening. It is now September and no phone call, no return calls, no nothing. It is really this service advisor at Jim Click Hyundai East that is at fault for not getting appt and this vehicle in for a hyundai tech to diagnose which we already know the problem is that Hyundai corporation had and is having with the vehicles.

I bought the car in 2020 with 6600 miles, now have 21,000 and its ready to take a dump it sounds/feels.…

Engine Recall performed on 2012 Sonata by way of recall. Since replacement we have been experiencing issues in relation to the replacement. Headlight blowing, radio/cd overload circuit trip, strange noise in and around engine bay and transmission when in reverse, rattling of the front end components when driving over uneven surfaces.

More recently air compressor failure, which we relate to the electrical issues we have encountered. Made an appointment with the dealership and they did not keep appointment in June. Contacted Hyundai Service Center to assist in the communication issue. Case manager claimed to have made an appointment with dealership, in which gave us a date and time. Dealership did not comply.

We have emailed case manager repeatedly, we have attempted to call case manager…

On August my 2022 Sante Fe had a check engine light and would not accelerate. and I am paying out of my pocket for a rental??.. I am already at $300 and looking to have to rent it at least a couple of more weeks??

this is unacceptable and ridiculous and I am seriously considerating trading in for another model/dealership

My case manager has not contacted me since the first day! I keep reaching out leaving voicemails and sending emails and no response. I’ve had my car back for a week now and have sent in all of my receipts for reimbursement and no response.

This is totally unacceptable as I love had to come out of pocket in less than a month twice for rentals when there should have been loaner cars or my car should have been fixed the first time right. My car is still not driving right but at this point I don’t know if it’s worth it to even keep it.

I’m not happy with the case manager. I’ve called and Nisah \Nishah had the worst attitude and would not give a number or put me in contact with a manager of case managers. She was very rude. I’ve been put in this situation too many times and I would just like…

Noted a warranty that I didn’t sign up for a year after purchasing vehicle. 69. Dealer sent check to Hyundai financial in June, cashed the check in July and not applied to my account. I’ve called weekly for 3 weeks and then daily for 2 days with MANY round about lies- not receiving check, can’t find check, not sure, would be in account in 5 days, then

10 days, called with an hour left of the day it was supposed to be in account. Now I’m stuck on hold every time I call and nobody will give me an answer where that money is.

On August 28, 2023. My daughter took my accent to the dealership at Affenberg Hyndai in Fairview Heights Illinois to have a routine oil change. The service manager told her it needed more maintenance work (clen the lines)or the engine will be damaged.

The car has 15,000 miles on it. She told them she wasn't sure what to do, so they did the work anyway. She asked for the keys and they would not let her leave. Then she had to pay a $200 bill before they would surrender the keys.

I called Bill the manager and he said it was her responsibility to make that decision (after being pressured). Bill got very baligerant on the phone with me as well. I believe this was a pressure tactic they use on people to scare them into work that doesn't need to be performed.

I even asked Bill if this work…

After considerable research, in December, 2020, we purchased a 2021 Hyundai Pacifica with a tow hitch. It is primarily my wife's car, so I looked for features that she would need (safety), and enjoy. We took it home, and it was stored in the garage.

It has very little mileage as she primarily uses it around town, and just a few longer trips. About one year later, I read an article that Hyundai was being sued under a class action lawsuit for several items. One was a defective windshield wiper system, and the other was a defective tow hitch wiring harness system that cold cause a fire whether in use or not!!!!!

As such, it was recommended NOT to park the vehicle in a garage!!! I immediately called the dealer who disavowed any knowledge and suggested that I call Hyundai corporate, which I…

Nehal did not do service properly. I am seeing cranking noise when brakes are applied and tapping sound when gears are changed. This issue observed after the service. commitmwnt when the issue will be resolved. Can you pls escalate this to Hyundai Service manager and get the issue resolved which was not done properly in service

Problem in washing machine

There was a recall on my 2015 Hyundai Sonata. My car went into the shop in May of 2023. Hyundai had my vehicle for over a month. I finally got it back in June. I submitted all my paperwork for my reimbursement for the rental car.

I was told that it would only take 30-45 days to receive my reimbursement check back. the paperwork was submitted on May 10th. We are now on August 2nd, and I cannot get anyone to give me an answer on to what my status is on this reimbursement.

I have called numerous numbers and spoken to numerous people when I finally get someone on the phone, they are less than helpful and very rude. There have been times I have been on hold for hours waiting to only hear its being processed.

This is unacceptable and the worst customer service I have ever had to deal with.…

We had to get a rental while my son's car was having the engine replaced, they had none available so since i work for a dealer i rented one from them after confirming that i could be reimbursed. I have paid cash of almost $1500 am a single mom and can't afford to be without that much of my savings.

I have submitted all the documents required and have been waiting for a check for almost a month now, no one can give me a straight answer or help me in tracking down why the check hasnt been issued or mailed out. I find this to be very unprofessional and with me working in customer service myself for the past 20 years i find it unacceptable the way this has all been handled.

Please someone with some sort of power please look into this and help get it resolved ASAP. Thank you!

My engine blow up I complained and complained nobody cares nobody cares it takes 4 months if the car engine is defective so around Christmas I get my car your people are disgusting you you don't care so I had to spend $10,000 for another engine and a turbo and all I get from you is take it to the dealer the dealer says it's going to take too much to look at it so I'm supposed to be without a car but why do you care you have a car you have money aren't you lucky

Upon entering the Atlantic dealership, I encountered Mr. Patsy Belluomo.

Upon hearing that I was gathering information about a purchase, he told me that I should leave my contact information and return when I had finished my research. There was no room for discussion. His tone was dismissive and condescending. Entirely the antithesis of what I encountered when purchasing the Santa Fe from Iris, back in March.

This would have been the third Sonata I purchased. I will be posting this to Yelp and Google.

Hi with reference to my new purchased Hyundai venue car on 26june 23. Model S. From Hans Hyundai moti nagar delhi.

In the name of rajesh kumar my husband. Car no DL10CV5856.

We would like to come to your notice that in the small time we are facing technical and manufacturing issues in the vehicle.

My car driver seat locks are not opening with remote or physical key.

We showed this to showroom dealer they checked and said to leave the car for checking in service center.

But we loosing trust on brand why this happened in new purchased car.

Suggest needful otherwise we have proceed legally.

My complaint is that my car is one of the Hyundai's that have the issue with being stolen. Thankfully my car was not stolen but there was an attempt and now we can not drive it because the ignition is damaged and has to be replaced. I would like to be reimbursed for my expenses as well as my discomfort for not having a car.

I have a car that I have been without for 3 months for a simple engine replacement and minor body work from a comprehensive collision claim back on April 7th.

Finally they returned the car back to me, work incomplete, body work promised at that location was not done. Then when I went to get in the car my front side panel/bumper had been damaged. While at that facility. Blaming on tow truck company and geico has contacted them and can provide pictures proving that not to be the case.

They are skirting the issue and not communicating with me. They have not been helpful and says manager will get back to me but “probably” not today. I’m furious. I have had 3 different Hyundai vehicles since 2012 and have been happy except for the service department at this particular location.

3 months…

My car was vandalized because this cheap company didn’t have anti theft system in my car. They stolen it was easy to steal they busted my windows and popped my tire. Hyundai don’t care about damaged they caused. I even missed work!

Don’t purchase any of there cars.

5 hrs. in the waiting room I was told they could not do the services as they were not ev certified. They also wanted to buy out my lease and "trade, Upgrade my vehicle. I will no longer do business with this dealer nor buy a Hyundai..

If you sell EVs you should be able to service them I have had the car for 2 years.

I took my car there for the free service and I got home so later i want to go to work on highway I notice véhicule is shaking and steering wheel as well and some weird sound so that same day I went to them and they said they are closed So I come home and Monday I called to schedule for appointment and I went for my appointment today they said I have to pay and

I was like pay for what I have been driving this car for 2 years now never have any issue. So what did they do to my car The same day I went for visit there was a lady there having same issue I didn’t pay attention I wish I could have ask her if she is have if that issue after the free service I don’t know why company like that will be messing with people car like that I need my car fix for 4 weeks now I can’t drive the car I have…

My i 20 PB03AW0881 model No Dec 2017 . Car body paint is dry and remove itself . So kindly arrange to paint on company cost not cuatomer cost. Preaently i am working in kaushambhi Gaziabad 201010. Kindly provide adddress alao and condirtnate with local team.

Kindly confirm it will on comapny cost.

I bought a Elantra se and never miss a payment, I wanted to trade it in, and Hyundai dealerships would not work with me at all. So I with over to old mobile and in 20 mins I was approved.

I was approved so fast because all my cars I have own, I never missed a payment. Now I want my gap insurance back and when I call they tell me you own a payment and I tell them that I trade the Hyundai Elantra in for an Oldsmobile.

I wish someone would work on my gap insurance but again no one will work with me. Why is everything with Hyundai is disappointment or a fight. My sister had the same problem, now she with GMC

Moon Township Hyundai in Moon Twp. PA. Horrible service and Patrick the service rep who I dealt with was rude and lied to me. Not helpful at all and would not explain things. I ended up removing my vehicle from this dealership for service after engine failure and returned it to Blue Knob Auto sales where I purchased the car.

I am the second owner and took it to dealership anytime I felt it needed it. Which was only one time. It had $77,000 miles on the vehicle and the engine light came on. I pulled over and turned the car off.

Restated and the engine shook so I turned it off and called the tow truck to tow it to Moon Twp. Hyundai where I had it in for service in November of 2022, which time I asked them to check because white smoke was coming from exhaust and I thought something was…

Lift took me to mall from Countryside dealership while waiting 2 +hrs for oil change, but they called to pick me up and the woman was extremely abusive screaming at me that she wasn’t going to get paid & that I called her. She drove me around circles terrorizing me til she finally stopped the car and told me to get out!

I called the service order taker who gave me his card to call 3x but he didn’t answer. So I called the # to the operator & she sent a car! This was very upsetting & caused me distress! The manager seemed not very concerned when I asked him to put in my complaint saying if he didn’t care he wouldn’t make the report.

I thought that if you buy a brand new car top of the line, one would get better treatment!

Calvin Lawson ,no mention of Sirius xm radio or blue link (still don’t have them) also we had to come back to the dealership to remove our tag from the car. I have always had a good experience with Hyundai until now. dissatisfied customer.

Good afternoon my is already one week in garage in Curacao. The mechanics does not know what is the issue. Both a oart that costed us$ 400,and still they cannot figured out. I got a week ago check steering wheel lock system. My car did not started anymore please I need assistance

Angelo Davelaar +5999-5274792

Car quit running g while driving 60mph. Towed to certified mechanic said no compression in 1 cylinder. Stated warranty will cover. Had towed to Weisners Hyundai in Conroe, Tx. Said motor would be replaced then changed their mind when I couldn’t provide all receipts.

Business no longer open to provide! Already spent almost $1000 and Hyundai refused to replace faulty engine. Hyundai knows they were wrong. I have a Hyundai Elantra also and am waiting on it to blow. Weisners had car for 45 days.

Car at Roodepoort workshop since 24 April. No attention given and no feedback to us unless we call Still no idea on way forward Lack of skills to identify cause of fault.

My car was repossessed today. I never received any notice via mail or phone. I was only two payments behind. I called and made arrangements spoke with two different individuals told them that when I received my Social Security check on May 3 that I would be making both of those payments my car was repossessed last night and

I would appreciate it if someone could resolve this issue for me because I don’t have $1200, I only have the $770 that I was told that I could pay on May 3, 2023. 410-963-5888

am writing to formally lay a complaint about the poor service I received at Hyundai Roodepoort when I purchased a car in February 2023. The entire experience has been extremely disappointing and I would like my concerns to be addressed.

Firstly, I had made arrangements with the salesperson for the delivery of the vehicle to Springs, as I did not have anyone to drive the purchased car for me, and he confirmed that it will be sorted . However, on the day I was supposed to receive the car, I was informed that it was not possible. It resulted in a dialogue with the salesperson's manager until the issue was sorted out. There was another issue of the number plate that I did not receive which resulted in me being warned of fines twice by the metro officials. I failed to understand why the number…

My vehicle was undergoing a oil consumption test when the engine seized while driving. After a month it finally got the engine replace and on the day I picked it up while driving home it broke down again. It seem like a transmission problem.

Upon a brief inspection I saw loose bolts, a bolt sitting on the windshield grill under the wipers, electrical wires not in their protective secure routing. Now the vehicle is in at the dealership again and I'm getting a nonchalant responses from the service person (Frank Picciotti).

While waiting for engine replace I was without a vehicle for several week, a loaner should have been provide, now I'm without a vehicle again and I have 2 daughters in school. I'm frustrated with COCONUT CREEK HYUNDAI Service Department.

3 persons that I've referred…

No complaints about operation. Many complaints about peeling paint,broken door handles and cracked dashboard. My car runs great but is embarrassing to drive because it looks so horrible. Yes it is old 2010 but even Consumer Reports says this year car had many body work problems. Too late for me.

I probably won't live much longer! It would be nice to get a free paint job however. I paid Macco 500 two years ago and the peeling started almost immediately after it was done. Peeled before Macco and after. I guess I should be happy it runs so well however!

I been going back and forth with Hyundai customer service on my vehicle that is burning oil, and nothing can be done due to the lack of warranty (I been fighting with Hyundai for over a year now). I just want to know should I start a class action towards you guys for the burning oil problem or someone can actually help me?

The Dealership located at Hartsdale, NY 114 S. Central Avenue, has had my vehicle for over (3) months. I'm constantly getting the run around. I've been more then patient, believe me... I'm constantly being told that my vehicle will be ready by such and such date and, I still don't have my vehicle to this day, Friday, April 14,2023

I've called the service department numerous times and it go's into voice mail. There have been times where I've left messages and never gotten a call back. This is really unbelievable and very unprofessional.

I spoke to a representative named Marco's (2) weeks ago, and was told that the vehicle is ready and he is putting the paper work together.

Guess what, I'm still waiting for my vehicle, which is a company vehicle.

Thank you!!

Over charging for maintenance related to 2012 Hyundai Tucson.

In February, I went to Bob Rohrman Hyundia for a routine oil change. I was advised that I needed to brake pads on all 4 wheels.

Written quote as for $680 (approx) for front pads $790 (approx) for rear pads.

Since I have been burned by other dealerships, I took my car to my mechanic.

He replaced all 4 brake pad, replaced rotars on front wheels and replaced a part that he showed me was frozen on one of the rear wheels. (which was also leaking oil).

TOTAL FOR REPAIRS AND LABOR COSTS WERE $570.!

Shame on Bob Rohrman Hyundai!

I went in for an oil change. The coupon was advertised as a Synthetic oil change for $39.99 They told me I had a nail in my tire and that because of where the nail was located it couldn't be repaired. I would have to buy a new tire (two probably in order to have it balanced with the same amount of tread on each tire). My tires are less than a year old. I bought them at Les Schwab. I had them put the spare tire on and I took it back to Les Schwab. They were able to fix it - for free!! Les Schwab has great customer service.

The first time I went to Hyundai service department in Salem, Oregon, they initially didn't want to honor a Hyundai tire warranty.

The second time I went they accidentally cut the fuel line.

The third time I went to get a recall taken care of they said they had to keep…

i have a 2017 santa fe sport that i bough new. another dealer said 3 to4 weeks. why so long. i only have 1 car and cannot be without it for that long. why does it take so long to paint the hood

New Transmission + New Engine + Back Doors Won't Open+ Automatic Locks Fell Off = 2017 Tuscan was inoperable and Still Couldn't Drive It Off Of The Lot after all of these repairs.

THEN!!!!! I was told that they would compensate me for all of the weeks of rentals that I had to pay out of my pocket. After waiting 2 months, I received an email requesting me to begin the process of submitting the same documents that I have already submitted again for them to begin the entire process.

WHY DID I EVER BUY A HYUNDAI?!

Bought a brand new 2022 Hyundai Santa Fe and the screen keeps going black took it in 5 times before Hyundai would replace the screen…. After replacing the screen about a month later the screen went black again… drove it straight to the dealership to show them and asked if they needed to record it for proof and

they said no well Hyundai is refusing to do anything to it until they see it with their own eyes AGAIN!!! About ready to get a lawyer…. I bought it brand new!!!!!!!!

I wanted to follow up on my Hyundai Elantra engine warranty. I was doing research on your website and it shows that my blown head gasket is covered under warranty. It's been at the Hyundai repair shop for at least a month now. Can you please assist me with this?

Kindly,

Yeisy Tome

DO NOT WASTE YOUR TIME OR MONEY BUYING FROM THESEE PEOPLE WHO ONLY CARE ABOUT YOUR MONEY AND NOT PROVIDING THE SERVICES YOU PAY FOR. THEY CAN NEVER HELP. NEW EMPLOYEES WHO DO NOT KNOW NOTHING ABOUT WHAT THEY ARE DOING.

LAWYERS NEED TO GET INVOLVE FOR ANYTHING TO BE DONE. SAD EXCUSE FOR A COMPANY!!!

My 2020 Tucson engine light came on had it towed in for service my service advisor by the name of Cole said it will be April 11th before they can even look at it I go will then pay for a lease car because I have to have a vehicle while we can't pay for this until we know that it is covered well it is bumper to bumper coverage how can this not be covered some of the most rudest arrogant cocky service people there is do not deal with these people you will be screwed over like no tomorrow

I went to Mountain View Hyundai on March 14th. I went to test drive a Venue; however, the color was much different than what was on the website. I found a 2023 Hyundai Kona SEL with Convenience Package in Cactus Fern that I fell in LOVE with.

It only had 11 miles on it but they had it marked as CPO. I asked the sales person, Jace Estrada, if this would quality for the 0% financing program that Hyundai was running. He didn't even know about the promotion!

We went to his desk to talk about it. His desk was littered with some sort of half drank protein shake with the container of protein powder sitting right there. Jace couldn't look me in the eye when we spoke and he told me he didn't know anything about the financing side.

I asked to speak with the finance manager. " I will say that I'm…

At 8am my wife and I came here to get a service check on her car. It’s not the amount that was talked about but Eric was a rude no giving info. on our matter and how to get us answers or help.

When my wife asked questions about her warranty he rolled his eyes at us and walked away to make a phone call for her warranty. Eric was so rude that my wife ended up crying and we left with no answers and no service check.

This is a bad place to do business at and I’m going to make sure everyone I know knows.

Had warranty work done 6 months ago that i had to pay for due to unusual circumstances. Hyundai has not reimbursed me yet , and no one can tell me what the heck is going on. case# 20819649. At this point, i will never buy another Hyundai again.

The worst service i have ever had!!!! 00 and i want it back!!!