Hyundai

My Hyundai Sonata has been in the shop (Brookshire dealer for 10 days) now, they said they are talking to USA Hyundai engineering to see what the problem is. Can any manager tell me what is going on, why it is taking that long to fix the problem?

and can any one of you tell me why it is taking that long to decide to buy back the car? This is the fourth time this car has gone back to the dealer, and each time it has stay at least a week.

Do not be fool to buy the car for the warranty of 100,000 mile or 10 years The worst decision I have ever made buying a Hyundai. if there is (0) star I will give (0) to Hyundai

I regret buying Hyundai Elantra 2023, from Hyundai Langley. I made 3 visits in the last 10 days, I was told I needed wheel alignment when I came in for service. I made an appointment for the following week for wheel alignment, and when I went there for wheel alignment I was told I needed 2 new tires.

Just after 7 months and 16000 kms I was told I needed new tires. There was no damage or cuts that I could’ve caused while driving. Quality of tires was BAD, service manager tried to show me the damage on tires and there was nothing that could prove that I caused any damage to the tires while driving Manager just denied covering the cost of tires and

he wasn’t at all customer service oriented, even told me to take my business elsewhere. They don’t care if their customers are satisfied or not,…

Hello Sir, We own a Hyundai car and it stopped twice in middle of the road.

First time we took to dealership they said the we refilled the oil and it works ( However the oil was changed few weeks ago) and returned the car back to us. We had to pay $280. Then the car stopped after a month and we took it to the dealer again .

its almost 3 weeks and they are not able to provide any information. No coverage rental car was provided. They said the manufacturer is looking into it. Kindly assist. Please call for further details Newbegin 2402717260 or 2407862981 When we call them no updates and manufacturer case manager is not returning any phone calls. Just too frustrating

We bought a certified pre-owned 2020 Tucson and after 2 weeks the engine was hesitating and the check engine light was flashing. I managed to drive the 4 miles home limited to 20 MPH, and my wife called our salesman.

He told us to call Hyundai Roadside Assistance, and a tow truck was at our house in no time. The car was towed to a different Hyundai dealer than where we purchased it. We purchased it from Bowser Hyundai in Pittsburgh, PA and the car was towed to Wright Hyundai in Wexford, PA.

This happened on a Saturday afternoon. When I called Wright on the next business day (Monday), the service rep “John” verified my phone number and said he’d have it looked at later in the day. Five hours passed and I ended up calling him but there was no answer.

Minutes later my wife called me…

My car has been at the dealership undergoing an engine replacement due to it messing up at 90,000 miles. It has been there since the second week of January 2023. I have been told on multiple occasions that I would be getting a loaner car the following week or I was at the top of the list to get a car.

However, I am now being sent to voice-mail with Jerell and it seems he is avoiding me. My husband got in contact and Jerell told him we were 18th on the list but being moved to 8th and it looks like we might get my actual car back before we ever get a loaner.

We are both working spouses with 2 toddlers and this added stress hasn't helped. I'm okay with my car taking a while, I'm not okay with not having a loaner car that is covered under warranty and being told I'm going to get one when I'm…

On Friday, October 28. 2022 I received information with my assigned case number - 20507623. I submitted all the requested information, and then my problems started. 60 for my vehicle rental while my car was being repaired. One person even told me that she did not need to give me her last name because she was the only person in her department with her first name.

The Hyundai Customer Care has been the worse experience I have ever had with any company, I have been sent a new email with a new case number, -20975895 requesting the same information plus a strange document. I went to the dealership, and they did not know what the new document was.

They took a picture of the request, and I have not heard from them. I also sent someone an email explaining my situation and how I have been treated…

sir, i have purchaged new EON CAR . AND MAIL TO GUJARAT LEVAL COSTOMER CARE MANAGER. AT AHMEDABAD. THEY GIVE POSITIVE RESPOSNE TO ME BUT WORK NOT DONE . I MEEN MY PROBLEM AS IT IS. THEY ARE DO NOT DOING ANY THINGS AGIENST MY COMPLAIN.

All electrical - dome light, seat function will do everything but go back up. Wiring replaced but tail light keeps going out on one side after working a short period. Blower replaced a few times still had heating issues- Plastic parts - In the past- @ 98,000 miles motor blew up on highway.

When vehicle was involved in wreck 2 different auto body shops both showed and stated this car was on a terrible wreck & it was not reported on the car fax.

Tuesday, Jan. 31, 2023, I called Hyundai Sheehy of Waldorf, to have an appointment setup for a recall on my 2013 Hyundai Tucson. Speaking with advisor, Clyde Herring, I asked if I could get an appointment on Saturday because of my working schedule?

C Herring indicate recalls can not be done on Saturday's and set the appointment for Monday, Feb. 7, at 7:45am. I drop my vehicle off and received a call approximately 2:30 from Jervon Young, state my vehicle was ready for pickup.

I explain that I work until 5:00 and will be there by 5:30pm. I arrived approximately 5:25 pm to the services dept. sign the document, receive 0 balance receipt, then follow J. Young out to locate my vehicle, which was back up to the left side of building at the services dept. door.

J Young open my vehicle door which…

I bought my Hyundai Tuson from Connollys Htundai in Galway. Reg no 201G279. I had my car in for a health check on 31may 2022 at approx 49000km. I was advised when I collected my car that the next service was at 90000km. 22.

However on 7/12 22 the breaks failed and I could not drive the car. I contacted Hyundai and was again told by the service staff that the service was due at 90000. On the suggestion of hyundai service I contacted AA and my car was towed to the hyundai service station in Oranmore Co Galway.

The following day I had a phone call from the service Manager to say that my car should have been serviced at 78000 and that my warranty was no longer valid. I explained that I had been advised that the service was due at 90000km.

I paid 2700 for the necessary parts and was advised…

Hyundai’s sales people and the service reps use pressure tactics to try and make you feel obligated to buy their products. Then when you tell them you know what they are doing their reply is we don’t do that anymore. What?

They actually do things that aren’t legal like ground your car without telling you, which means you’re driving around like a criminal with no insurance, title or tags. The supervisors apologize but still vouch for them. They are a horrible company to do business with.

Re: new 2020 hyundai Ionic electric. In the beginning of 2022 the coolant system was replaced at Hyundai Downey CA. Soon after more issues occurred on the vehicle. Warning lights would appear on the display. In November 2022 Hyundai Downtown LA updated the software.

More Warning lights started popping up and on January 20, 2023 the brakes locked after using the hand brake. The car was towed to Hyundai Downtown LA and has been there since. I have not received any updates and the customer service reps never respond to my calls.

The only statement from them was that they dont know what the problem is.

Made Jan 6 appt for steering diagnostic check at 7:30 AM with Brandon at Coconut Creek Hyundai in Florida. He did not arrive until 9:30, and told me I should have taken a Lyft home. At 11:30 he got car and told me needed to order part and would call in a week. He never called.

When you call any number for service department, no one answers.

Finally reached him after 2 weeks. Made appt for Feb 4 at 8AM for steering column to be installed. Once again Brandon arrived 90 minutes late, and then sent me home in a Lyft. He called 3 hours later to tell me part was missing.

He never contacted Lyft for a return to dealership. I wasted a day off work, and had to spend 20$ on Uber back to dealership. Kune manager was so rude and informed me PART WAS NEVER ORDERED?! Why was I given appointment?

No…

Had recall, sent in information, approved. Called 844 475 2215, case 20535513. Have waited 3 months for reimbursement check. I am 78, in cancer treatment, need the money.

On a positive note! I live in Orlando,Fl on a 3,500 mile road trip my 2022 Tuscon (22,000 miles) transmission failed in Savannah,Ga. The transmission replacement went well. Vehicle transported back to Fl. No Issues. There were some discrepancies with the replacement vehicle reimbursement, but ultimately satisfactorily resolved.

From the service department all the way up to the reimbursement center there's not enough room. To put all of my complaints on what has happened from the beginning Till now they have lied cheated stole procmasturbated everything a service department should not do they have done to me and

I still have not received my reimbursement and it's been a year now Till now they have lied cheated stole procmasturbated everything a service department should not do they have done to me and I still have not received my reimbursement and it's been a year now.

I purchased a new 2023 Hyundai Santa Cruz at Hyundai of Fort Myers in Ft Myers Florida on 11/11/2022. I traded in my 2021 Hyundai Kona. 00. The Salesman took $17,000 for the payoff balanced. When I questioned him, he assured me that if there is an overage, Hyundai Finance will mail me a check for any overage.

When upstairs to the finance department to apply for a current loan for the 2023 Santa Cruz, I questioned that amount again to the finance manager who told me the same information about receiving an overage check from Hyundai Finance. I then asked the finance manager when will my old loan be paid off because I have a payment due 12/8.

He told me to stop the recurring payment from my bank and the Ft Myers Hyundai will send the payoff check in a week and not to worry. Fast forward to…

Recently purchased hyundai sonata in El paso tx vechlie was service by Virgil and his service dept the under skirt was not put on correctly as I drove home from El Paso to California the underskirt came disconnected in the front and was damaged and also damaged the underpart lip of my bumper virgil told me that he would send me a new underskirt via mail it has now been 30 days and I have received nothing Also I have paid for the part out of my pocket 330 and I want to be reimbursed

We bought the car on Dec 12. Danuta Gacek, my mom, gave a check for a written amount of $8,000 but the numerical amount was $18,000. She came the next day to Patrick Hyundai to give them the correct amount of $18,000 on a check.

The dealer deposited both checks, so both checks were taken out of my mom's account. We had so many problems trying to get this problem fixed going through different managers, Edwin, Joe, etc.

Finally, we managed to get a check for $8,000. Hyundai said they will send $10,000 electronically from their bank to ours. We still have not received this money yet. The general manager also yelled at my mom when she was there to talk to about this.

We are very angry and upset on this matter. Please reply back to my email or phone is 224-509-4644 to have this problem fixed…

Don't buy anything. very bad company. They're fine until they sell the car. They don't care when you buy. services are very bad.

My 2023 Hyundai Tucson the air pressur was low this morning I bought to the dealship and they had one manchine and I left and went to a tire place because the Hyundai sercives said they didnt find anything now I been three time and they said the said thing..I wen t some where els and had to pay $41.97 this morning and the car is under warranty..I need to reimbursed for poor sercives ..My name is WANDA D. LEE..They found a nail that have been there a long time..My address is 8929 GOV.NICHOLS DRIVE BATON ROUGE LA 70811.wlee@sulc.edu

Elantra 2023 bought fro Dough’s Aurora WA on Aug 1 2022. Left front tire has a Bob within 4,000 miles. I paid and exchanged one. On Jan 13 I found that my Right front tire has the same problem. I used the car very carefully.

No crash or bump ever. I complain the quality of the tire provided.

When I purchased my Hyundai Sonata I saw a nice big sign that claimed that my maintenance was covered. Well much to my dismay that only covers an oil change, tire rotation. ThT service s is done after 5,000miles. That is such a joke. and false advertisement.

I just called to make an appointment for maintenance and I’m being told that I have about $500 or more worth of maintenance. My husband is now in a nursing home and I cannot pay this. The reason I purchased the Hyundai is because your LARGE SIGN read complimentary maintenance.

How do you sleep at night scamming seniors. I will be sending this complaint to the federal Trade commission and elderly abuse. Judith Mendez 813-235-5603 Hyundai 2022

I took my car in for the steering column to be checked, only to receive a call that I needed an entire engine. I asked if they could give me a loaner car until Hyundai’s Cooperate Office had approved for the engine to be fixed and the car had been fixed, only to be told they didn’t do loaners and

that I had to rent my own car and await for Hyundai to reimburse me funds. Now the economy is high, don’t have funds to rent a car weekly and wait on Hyundai to repay me, I’ve called going on the second week and my car is still sitting at the dealership, has not been fixed, I suffer with Sjogrens disease, which is like Rheumatoid Arthritis, so

most of the time I’m in a lot of pain and don’t have time to stress about Hyundai fixing my car, nor attempting to get a rental weekly, and majority of…

I was in the process of purchasing a car from the Mall of Georgia dealership. After making my decision, I asked how much time it would take to do the paperwork because I needed to leave and get my grandkids off the bus.

I was told to go and get my grandkids. The person working with me, Elizabeth Hawkins, asked me when I could come back and I told her Thursday or Friday. This was Tuesday and she said fine. As I was leaving, she came to my car and asked for my insurance card.

I gave her an old one. I went home and got my grandkids off the bus, took my granddaughter to dance practice. After we got back home I was helping my grandkids with their homework. " She then said she thought I was gonna get my grandkids off the bus and come back.

I reminded her that was not what we agreed on. The…

My car needed to be towed to Roseville Hyundai for software update and during the time it was at the dealership, we had to get a rental for work and school. I filed the campaign reimbursement in November within a week but every time we get an email stating that you need more info, I send it right away, my case still gets closed.

I have had to speak with a representative in campaign reimbursement named, Omar, who is just rude and completely disrespectful. He has transferred me to a random person voicemail numerous times, he has yelled at me and talked to me rudely numerous occasions.

He has done the same with my husband as well. I can not seem to get any information from anyone and when I call, I get Omar so I hang up as I refuse to talk to him. As a loyal customer of Hyundai for almost…

I purchased a brand new Hyundai Kona in October and it has now been in for service 5 times and nobody can figure out what is wrong with it. The dealership won't help and corporate will do nothing

after research I learned that there is a recall on engines having the very issue I’ve experienced. I had my truck towed to a Hyundai dealership on 12/27/2022 and it has yet to be resolved. The dealership claims they have submitted a repair request for approval and I’ve heard nothing.

I’ve never had any issues with my truck until now so this is definitely a manufactured issue. And I’m inconvenienced because that is my main transportation. I can’t afford to rent a car. And no one seems to care with getting this resolved because you’re not the ones in this situation.

I have and open case. Case number 20780739 but it shouldn’t take 3 to 5 days for someone to call me. I would like a call from the highest level of management 904-699-7893.

Customer care rep is rude doesn't care want get back n touch with you hyundai want fix car in reasonable time service after purchasing car is terrible

My car has been in the dealers service department for a month. No follow up has been relayed to the customer and I am running out of money for Uber and rentals.

Towed to dealer 12/8/2022. Currently still there and the dealer has basically done nothing. Fist time I talked to Dave Baldino (Burns in Marlton, NJ) was when I showed up in his office on 12/27/22. As of today, 01/03/23 no response.

I would like to file this complaint against the manager of the Hyundai dealer in Beal Aire, Maryland (Mike), that is the name he told me, that he was going to file a complaint because he refused to give me a business card, since I did not have one at the time according to him. Today Wednesday 12/28/2022 at around 6:20 PM my wife, my two children 8 and 5 years old and I arrived at the Beal Aire dealer (Jones), looking for an offer on a Hyundai Palisade lease, model XRT, MSRP $44,710, the salesman said that we were looking for a deal on a Hyundai Palisade, model XRT, MSRP $45,010.

The salesman that attended us was very nice when we arrived, but at the time of asking for an offer, he wanted to run our credit in order to make us the offer, I asked him that we did not want to run the credit and…

I received an email Hyundai Motor America to reactivate my Bluelink and receive a 60% discount using the code CONNECTED60 But when I enter it in the promo code Promo Code: CONNECTED60 is not applicable to VIN: 5NMS53AD5LH186135, Why is that? The email was sent to me for my car with this Vin # I tried calling the customer service phone numbers you get music with a message that there a 25 minute wait time but

at the end of the 25 minutes the music stops and no one gets on the line, I tried a few times and 3 different customer service numbers, spent close to 2 hours to get nowhere

I purchased a 2019 used Hyundai Sonata. The car is supposed to have Bluelink availability. No one is able to make it work. I talked with customer service several times with no success. I took it back to the dealer and they said they fixed it but it still did not work.

I have been waiting over a month for someone to fix the problem but I am having no luck. Hyundai engineering is supposed to contact me about the problem but I am still waiting.

My Hyundai is at the Future Hyundai of Concord in California since September 26 due to someone trying to steal it. There is no ETA for the part, no loaner vehicle, and so many broken promises. I have depleted my savings for a rental car.

I am a single mother and do not have an extra income outside of my teaching salary. This has put me in a bad position and no one from Hyundai is trying to help. I have already called all the numbers: 714-965-300 800-633-5151 855-671-3059 833-462-8722 ext 65429. Now what?

Call a California News station or a lawyer?

Hi I had to take my car to parkway Hyundai in Wilmington north Carolina. Where I had a recall on my car about my engine last year they told me it was fix. Then I got to car accident after that my car engine stop working.

I haven't had my kona Hyundai Santa Fe a long time yet I got marchof 2019. My car is still new. Call the head of in wilmington told I warrant on my engine then told me I can't get longer car because my I don't have warranty.

They sauying it so much wrong with my car engine when they was supposed to fix when I had my recall on my car.

I bought a Van, drove 2 miles and it stopped…I tried to cancel the deal, I couldn't! I was scammed by this company. Unscrupulous people, liars willing to do anything to deceive the customer, I had a huge loss! Stay away from Hyundai stores!

Good day

I'm having a serious problem with Hyundai Polokwane Multifranchise branch with what I just experiance yesterday the 19/12/2022. The service I received there from their service advisor Gavin Knight was terrible and unprofessional. I've send my Hyundai Ex8 for 80000km service and they did the service and there was something they needed to do on the brakes but nothing was communicated to me regarding the progress of the service or that the truck will be sleeping in their yard,I'm not based in Polokwane I'm in Burgersfort they are the nearest dealer I can use for my services which is almost 160km drive,so from the early hours of the morning till they knock off at 17:00 they never contacted me for updates on the truck,I had to arrange accommodation for my two drives which I didn't…

unsafe issues with my vehicle -it has stalled jerked multiple times doesn't accelerate it has the check engine light come--my vehicle stalled out numerous times at 1900 miles i have brought this vehicle in and there has been nothing that has been found. But my safety has been in jeopardy multiple times and i was told that i should record this the next time that it happens and put myself in more jeopardy--after having all these issues with my vehicle my gas mileage has become very poor -- the first time i was told that it was a cylinder misfire and

they updated the software on the vehicle. But to my concern with it has not been fixed as my vehicle with jerk at random times and then go back to normal my gas mileage has not been good since i went on my road in August and

i am basically told…

I'm very disappointed with. Hyundai, I am seriously thinking of or a court and sue you for material and moral damages. I was returning from a trip from Memphis Tn to Orlando. a small town called Jasper. As the car has a factory warranty, I called 2 dealerships close to where I was.

and NEITHER OF THE TWO knew of no tow truck to indicate. and they had a schedule available for the next week. My car broke down on Nov 26, 2022 Thanksgiving Friday 10 am. I took my car and It's a Walmart next to Jasper Al's Hyundai.

to my surprise the engine melted how can this happen to a car with all the revisions made at hyundai and oil change???? so they advised to take it to Hyundai I walked for 2 miles on a dangerous road.

because there was no uber nearby and the store closed at 6pm. That's when my…

2015 Hyundai Santa Fe got into limp mode, not able to pass 60 mph, and acceleration is greatly reduced. Went to dealer to have it fixed under warranty. Dealer would not provide a rental vehicle even vehicle problem is under warranty, told me to rent a car and submit all document to Hyundai to get reimbursed.

Now 3 months after document submitted, still not getting reimbursed for the car rental, even after 3 phone calls, they promised to escalate the process, but still nothing. Such a bad company, along with bad dealer. BTW, the engine problem is well known, they knew about it also.

Dear Reader, My son and his fiancée purchased a 2015 Santa Fe two years ago from a car dealership. They loved the room it had, as they have three children.

My son’s fiancée was driving to work and the car stalled, they had it towed to a Hyundai dealer and was told they would need a new engine. The cost would be around $15,000. They currently have a loan on this vehicle of $15,000 remaining. The car was about 5000 miles passed the warranty they purchased.

They are a young couple and do not have those funds available to them. Since the car stopped running it was towed to our home to prevent storage fees. My son just passed away suddenly on Sept 24th– leaving his fiancée with a car loan of $15,000 and the motor does not run and no car, with three children.

I have read many articles…

Ordered a new kona n was told 6-8 months i would have it . its now 12 months and the dealer can not give me a eta at least or a date when it will be made ? How hard is a date it will enter the assembly line ?

To Whom it may concern, I am an owner of a 2018 Hyundai Santa Fe Sport. I became the owner in 2019 to which I am still making payments on. In September 2022 I started noticing that the paint on the hood of the vehicle started to have a bubble and soon after the paint started peeling.

I just don't understand how a vehicle only 4 years old and I only been the owner for 3 years that the paint is having such a defect. I am a retiree and on a fixed income with inflation being so high I do not have the financial means to repair a paint job that truly your company should be responsible for.

I can't even afford to make a claim through my car insurance. I look forward to a response from your company in regards to this complaint. I feel that Hyundai should be responsible for correcting this paint…

I had a very pleasant call in reference to my service experience at Leduc Hyundai Alberta, on 23 Nov 2022. I gave a replay at the time based on my drive home with really no sober second thought.

My son noticed on the invoice my brakes were recorded in very poor condition. This was not pointed out to me or discussed at the service centre. My drive home could have been a disaster.

A small leak was reported on the invoice again not discussed, the small leak was a missing part. A leak of any description is an ecological issue at any level.

My Elantra is in a local shop to have the brakes replaced and a gasket replaced and a broken or stripped wheel nut replaced.

Therefore my overall service at Leduc upon consideration of these afterthoughts and much needed repairs to my brakes and…

I recently bought my car from the Hyundai dealership in Orlando Florida actually it has been a little over a year . It was by gosh one of the worse experience but I choose this car because it fit me the salesman Mike did a great job, after correcting a horrible experience with the salesman before Mike.

To go a little further I had got an alignment on my 2021 back in April of 2022 coming with a year warranty. I have serviced my car 2 times this third time I took my car my back up camera was not working properly and also I needed service I took the vehicle to the Hyundai on Colonial in Orlando I dropped it off with the advisor Josh around 10:00am even though my appointment was at 11:40am I was greeted properly explain my issues and

to also have my car service. Through out the day I was…

Cannot get my vehicle serviced in a timely manner because I was told it was busy servicing other dealerships in the area

My 2014 Santa Fe is at a Hyundai dealership in South Carolina which it broke down on me 300 miles from my home. This was November 9th and I can’t get any one to help me with a rental vehicle .

The vehicle lost power and it has been approved by Hyundai for repair. I need someone who will actually assist me in car rental, towing and set it up for my vehicle to be towed back to me whenever it’s repaired.

I just keep getting the run around and false promises . com

Case #20493176. I would prefer offering no stars to your Customer Careless Dept. After numerous calls about a safety issue, I have been repeatedly lied to. Each time I call, I am informed a call to me is scheduled for the next day.

I was also told that I was called and emailed, which is a blatant lie. After complaining once again to a manager, my caseworker finally called. She informed me I would get a call back tomorrow. Once again, I never had a call returned.

My final call was this morning and I predicted to the Rep that a call was scheduled for the next business day. That is exactly what she told me. This is my 4th Hyndai purchase and am appalled at being treated so badly, especially being lied to.

Jenny from the customer service line is the most disrespectful and condescending human being I have ever spoken to. How does she even have a job in customer service? She should be fired asap. She’s giving Hyundai a really bad rep.

Hyundai is a awful company! They don’t stand by their vehicles… I have a cat 80,000 miles all put on by me and I’ve had 3 catalytic converters and a full engine rebuild! Can you say Lemon….