IHOP

When we arrived, we stood waiting to be seated for about 10 minutes. I ordered what I thought was a hot turkey sandwich. What I received was processed turkey meat, the gravy looked like it came out of a no name can, it looked like water.

I took a little bite of the turkey and it was terrible. We had to ask our waiter Doug for silverware. When I received my silverware, it was dirty. Doug never filled up my water glass. I told the waiter that I was not happy with the food. He took it back.

I ordered the Chile meat omelette. It was good. I ordered the Adams Family Pancakes, he did not tell us that it cost more. I waited an hour and a half to get some decent food. By this time, everyone in my party was done eating.

We had to ask for to go boxes. We had to ask him for our checks. It took…

Very slow service,they try to charge me another people bill of $84 when my was$32 with a receipt the only show me the amount and wait 40 minutes to solve the problem in never did because they charge me twice in my card only void me back ones, so sad I hope my bank solve the problem

After several years of complaining to the general managers(GIVEN YOUR RATE OF MANAGERIAL CHANGES), WE HAVE REPEATEDLY ASK THAT THE TEMPERATURE WITHIN THE RESTAURANT BE SET AT A MORE REASONABLE LEVEL , AND SO HAVE A LOT OF OTHER CUSTOMERS (AS WE HAVE BEEN TOLD BY THE SERVERS , AND SOME MANAGERS) , THE ONLY POSSIBLE REASON FOR A LACK OF CONSIDERATION FOR YOUR CUSTOMERS COMFORT IS THAT IT IS CORPORATE PROTOCOL, "THE COLDER THE RESTAURANTS THE QUICKER THE TABLE TURN OVER THERE BY INCREASE COMPANY PROFITS.

I was in the restaurant for an hour and never received my food. We got up and left the table I talked to the manager and he said he was short handed. I told him if he was that short handed to take care of only 6 tables in the restaurant he needed to close it down for the night.

This is the second time this has happened to me and my family within 3 months and I promise you this will be the last time this will happen to us. It’s sad to see a brand new business open up by my house and have this kind of service it’s really sad.

I need the owner of this location to give me a call so maybe I can help him keep his business running before he goes under. My number is 601-214-2593. VERY DISAPPOINTED!!!!!

I was at one of you’re location wish is 1931 n Oxnard boulevard store #746 on Saturday September 28 at 8:01 pm I was there with my husband and my two kids when we finished eating the waitress that her name was Anita brought us the check and told us she could take our payment I gave her a 100 dollar bill she then came back with my change I started to review my receipt i nodes that she never discounted my kids meals I then

asked her she told me to talked to the manager wish I did his name was Kevin I told him the issue and he didn’t want to help me because he said it was to late for discounts I always thought that places have managers to help customers but I guess I was wrong because he was no help at all he made me feel really bad when he stared to tell me about not getting any discounts…

I was in the restaurant for an hour and never received my food. We got up and left the table I talked to the manager and he said he was short handed. I told him if he was that short handed to take care of only 6 tables in the restaurant he needed to close it down for the night.

This is the second time this has happened to me and my family within 3 months and I promise you this will be the last time this will happen to us. It’s sad to see a brand new business open up by my house and have this kind of service it’s really sad.

I need the owner of this location to give me a call so maybe I can help him keep his business running before he goes under. My number is 691-214-2593. VERY DISAPPOINTED!!!!!

we ordered took 45 min I ordered french toast with bananas and strawberries was given plain French toast never said sorry just walked away never came back then she finally gave us the bill I ask her did she change the price for the French toast rudely she said plain or strawberries all the same price I ask her please don't be rude I told her she didn't even say sorry her answer was AND!!! there was kids in there from homecoming I didn't want to make trouble but this girl does not belong working with the public no smile just frown I ask her to see a manager she says no manager just me, I can go to Livonia I Hop service and

food is always perfect this one I get nothing but bad food and moody waitresses please don't keep this girl or teach her how to do her job.

We waited over an hour after being seated, in which at least 2 tables were served and had finished eating before we got our food, which was not what we had ordered and then after another 10 minutes we received our order unfortunately the egg order was wrong on one plate and pancakes not received and when the server was told we get I will let her know. Horrible service wrong orders and spent more than 1.5 hours in booth

The Fact that all I did was sit down, and I hear an argument in the kitchen. I was one table away from the kitchen and I can hear someone say to someone else Shut up, shut up. There was an argument in the kitchen NOT Professional at all.

This is a family restaurant and it should be a safe environment for our kids. Please take action, and have a conversation with your employees. Thank you.

Arrived at IHOP in Barboursville, WV at 6:10p on 9-27-19. No line and we were seated immediately. The server took our order and brought us our drinks. We only orderedTwo bowls of soup(tomato) kids grilled cheese, kid waffle and chicken and BLT.

It took over 50 mins for us to get our food. We had to ask the server twice to check on our order. She kept saying it would be soon. When we got the soup it was not even warm.

We didn’t complain because it would even taken longer to get it fixed. I am not sure if I would go back. Just wanted to let you know it was not a good experience. I ask for a receipt when we checked out and the register was acting up and the cashier said it would be a few mins, I just left was already aggravated.

I visited ihop earlier today and I didn’t have any problem with anything at all!!!! What I did have a problem was with the store manager Samy which he acts as if his servers and working crew were stupid and dumb his behavior ir very inappropriate!!!!

And if anyone catches his attention about it he is very rude to us customers all the time. No ONE likes going to a place we’re we get good service and see and hear our servers get yelled at for no reason what so ever!!!!!!

He NEEDS TO BE REMOVED! This isn’t the first time we come across this situation .

Every time I come to this IHOP location 170 Front Royal Pike Winchester Va I work for a delivery company that sends the orders prior to my arriving when I arrive they ignore that I am here I stand here waiting to be helped and no one comes they look at me and just pass right by on several occasions I’ve had to call my employer to call them and they can’t even get them to answer the phone most of the time.

The customer service here is horrible I’ve watched several customers walk out because they stand here waiting to be helped to no avail. This business is losing customers daily do to this. I would not ever consider coming here to eat and I will pass my opinion on to anyone who asks and I am asked to give suggestions daily for what restaurants are good and this is never one that I will…

00 dollars off when you try to redeem the server informs you your trying to use an invalid coupon. This is the second time they have tried this. 00 bonus gift card again that was an invalid bonus card. My family and I will never set foot in IHOP again!!! Poor customer relations!!!

I've never seen a manager like this manager I made sure I got her name Sherry night manager I watched her with a potential employee chew his ass out cussed a couple of times in front of me my wife and my two kids and other patrons to the point where I didn't finish my meal somebody needs to retrain this woman on how to handle people it was all over a paperwork thing from what I gathered I don't know who's supposed to be in charge of this place but

whoever it is is dropped the ball completely I'll never come back nor my family

Place was almost empty no hostess to be seated 80% of tables were dirty freezing cold got up and left!

The Manager treated me unfairly at your 14424 san pedro store when I was about to pay. The cashier didnt even know what she was doing and gave me the incorrect change. Then the manager accused me of trying to keep the change or not pay the full tab.

Her name was Linda, this was very unprofessional. Our waiter Sean was hardly around, when my wife order a shake the bottom of the glass had broken. Our daughter was the one that noticed it, she could've gotten hurt. By the time we got another shake we were already done, there was no point of having a shake.

I would like a full refund for the horrible experience, terrible service and accusations.

Restaurant was out of the special Halloween breakfast for kids by 4:00 I ordered a short stack, my 13 year old done ordered a full combo and toast Then I ordered off the kids meal menu for my grandson who is 2. When I went to pay they told me because I did not order an adult entree that my grandson could not receive a free kids meal. This is absurd!!

It is ridiculous that you advertise these meals for kids then don’t have them then say kids eat free from 4-10 and then a person has to argue about a 2 year old eating a pancake!!! Telling me I didn’t eat a adult meal so corporate says the kids meal is not free!! Seriously!!!

Went to the new IHOP location on Glenway Ave in Cincinnati Ohio on Sunday 9/22/2019. We were seated within 5 minutes and sat there for about 20 minutes without anyone even acknowledging we were there. People who were seated after us got drinks and there orders taken.

We ended up just getting up and leaving

Good evening,

I would like to email you and let you know that the experience that I had at the restaurant off of Rt 17 in Fredericksburg was AWFUL. Address: 10 Simpson Rd, Fredericksburg, VA.

Your servers were very obviously on hard drugs. They had trouble standing up and walking. We had to wait at the front door almost 10 minutes just to be seated (being the only customers that needed to be seated at the time).

We waited 7-8 minutes just for the server to stumble over to our table and take our drink orders.

We then waited for him to bring us the drinks, about 7-8 mins, once again we were the only ones seated at this time.

Once he took our order we waited almost an hour for our food.

Once we finally received our food we asked for an extra plate and were given a plate that was 100%…

IHOP location: 610 Cedar Ln, Teaneck, NJ 07666

1. Coffee - not even smell like coffee nor taste like coffee,only a color... 2. Waitress next to the kitchen get one ready meal,and wait for second to be cooked about 3-4 minutes,than bring it to the table...So first one is cold already... 3. Food was tasteless and cold.... We used to like IHOP,but next time we will think twice to chose to go to eat there....,

47 for 2 PANCAKES!!! does that sound right to you?

IHOP is my granddaughter have the monster pancakes we did 10 minutes to get served set another 20 minutes to before we got our food pancakes for cold the waitress had the sniffles I don't know why you would have a waitress serve you food when she's sick and using her back of her hand to wipe your nose I was just 30 disgusting and then we asked for hot chocolate for my wife anyways like week I told the waitress on my wife's it's a cop your hot chocolate is too weak because I want sorry and

left it on the table and then when we went to go pay for it they try to charge me for it I would never ever go to IHOP I'm going to put you guys on Facebook and just to show how bad you guys are not the first time that the second time it's the third time it was my mistake to come to IHOP retrain your…

I was walking through the door about 530am and the manager turned away from my daughter and I and wouldn't say good morning or even look at us. She looks at the waiter to come seat us and he came.

We did receive very good service from him. His name was DD. 00 bill. 00 was because he was not rude to us unlike his manager was when we walked in. He was like shocked about the incident. I was leaving but I preceded to go back where I saw him and the manager at.

I wanted to tell him thank you again in front of her. Well those 2 were back in the wait area popping jokes together about my complaining. They thought it was so funny and they had no idea I was standing there looking at them popping jokes until the other waitress stopped them and said I was standing right there.

This was the most…

We ate at Taos, NM IHOP September 20, 2019 at around 10:30am.

The service was terrible. Uppn entering the restaurant, we were left waiting for a table as no waitress was to be seen. When one came out of the kitchen, she ignored us and kept walking to other tables.

When we were finally seated, it took minutes for a waitress to come out and get our drink order. The floor was empty of staff most of the time. We found this odd. We watched as three couples came in and waited at the door for about five minutes until a disinterested waitress seated them.

I ordered an omelet that was burned on the bottom. Since no waitress was there to hear my complaint, I went to the kitchen entrance and found the waitress Tia sitting in a corner on her cellphone. This is outragous behavior for on duty kitchen…

You've lost loyal customers with me and my husband, our family and friends. Your "no gun" posting on the door is absolutely unacceptable and offensive to say the least. We are all proud conceal carry permit holders and refuse to be told we are not welcome in your establishment for exercising our licensed constitutional right to carry our own personal protection.

My boyfriend and I both ate at IHop this past Saturday and both experienced stomach problems. We both had pancakes: cupcake pancakes and chocolate chocolate pancakes and both had problems afterwards. I believe it was due to the whipped cream that was on top of the pancakes.

The server herself said that it came out weird- yet still served it to us. And it seemed alright so we ate anyways due to a time problem. My boyfriend ended up throwing up that same day and I have had stomach issues since then and almost threw up as well.

It was the only similarity we had in the meals and I just wanted to let you know. It was the IHOP in Raynham Massachusetts, on the new state highway.

I called ahead an placed my order. The waitress was very rude on the phone and told me there were no breakfast specials. She rushed me off the phone pretty much. I went in to get my order and the waitress said she would be back, she walked stop to talk to some of her coworkers and gave them a hug and started talking all while I was waiting.

Then a guy comes out and asks if I have been helped. I told him that the girl left but she never came back and she was down there talking. He shrugs it off and I asked why did she not come back and he proceeded to tell me that it did not matter because I only had to wait for a second, which was not the case.

I told him it did matter to me because I was the one waiting and he started arguing with me with a bunch of workers standing there watching. This…

This morning I was at the Allentown Avenue, Bronx NY location and experienced a very humiliating situation with one of the waitresses and a manager, Andre. The waitress seated my husband and I at a single table but there was limited space due to another party seated next to us.

Our waitress walked away after seating us so we asked another associate if we can move to the open booth which was opposite the table and he said yes. We moved to the booth and waited 10 minutes before the waitress came back and said that we had to move because the booth was requested by someone else who was waiting for 20 minutes.

She asked us to wait for another booth to become available. We asked to speak with a manager. Manager Andre approached our table and agreed that we had to move from the booth because…

We arrived at the Hutchinson, Ks store tonight a few minutes after 11:00. We were seated and then waited over five minutes to have our drink order taken. We waited an additional ten minutes to have our food order taken.

We received most of our food order nearly an hour later. The crepes, pancakes, and omelet were all extremely over cooked. We left half of it uneaten due to poor quality. When my eggs came out (five minutes after the rest of our food), my over medium eggs had whites that ran nearly as much as the yolks.

At that point, my husband was fuming mad, and I was unable to finish my meal at all. This type of quality has been an issue here for many years. We didn’t eat there for years due to poor quality and poor service, but decided recently to give it another go. We wish we…

Drive by alert. DD NOT stop at exit 851 off I 10 in Texas.. 1 not clean (found out after) bathroom YUCK 2. Booths you can't breathe for there not being much. (Nope I'm not a big women). 3. Food cold as it set there for along time. 4.

We leave a tip get up and go to pay and asked if we want our change. I ME REALLY. This has been a new one. Will think twice when away from my IHOP to stop at one again.

Filed several complaints but got no call back or email on 7/28/19 your totowa nj ihop manager I believe his name is Abe got in my face after yelling and belittling his staff in front of my family and other guest I’ve witnessed him doing this in the past he got in my face twice please rectify this issue I am disconnected no one has followed up with me

Hi. I visited the IHOP, in Birmingham, Al this morning. I placed a to-go order(Colorado omelette). Paid the cashier with a $20. 35. Upon, giving me my change she(Tonya B) stated that she didn’t have change(coins). I shook my head as in, okay.

I was thinking she was going to get the change & come back. She never return. So my sister asked another cashier about it. She went & told Tonya what was said. She returned & told us what she said.

So when Tonya B bought out the order; she had an attitude & told me my change was in the bag.

First of all, I didn’t put my money in a bag to pay her.

Second, she didn’t asked if it was anything else I needed. She hand me the bag & walked off. No thank you or anything. I didn’t get my salsa that came with my omelette. She…

I live in Millington, TN. I visited an IHOP restaurant on 9/8/2019. I usually do not make these types of complaints, but the service we received was SO EXTREMELY POOR, and by far the worse service I ever experienced. I ordered coffee.

The waiter served the coffee, but did not provide cream. I waited about 5 minutes or more for my waiter to return. When he returned, he begin taking meal orders with the other table that was with our party After he completed the first tables order he begin taking our order.

When he asked me what I wanted to order, I asked if I could please have cream for my coffee. The waiter’s response was, “Let me take your order first”. “What did you want to order”? I responded; “cream for my coffee, please”.

The waiter reaches on the table behind him and grabs the bowl…

We went in there Saturday September 7th I had to go to the restroom and the women restroom was so nasty shit was all over the comode and walls, floors was nasty l went to another stall and it was nasty the floors was nasty l did not use the restricted cause I felt I would get a disease if I did.

If the restroom is this nasty l am scared to see what the kitchen look like. I will never eat at a other U hop after that

I was visiting your IHOP at 4840 S Laburnum Ave, Richmond, VA 23231 around 3am on Sept 8, 2019. The young lady helping me was 3 days new tp the position. I ordered along with my other 3 guest. When she was putting in the order the extremely rude manager, Antonio, came back and forth to the table to get the order correct.

When Antonio came to me he kept going back and forth. Apparently, the new waitress and I thought the same about the menu item. Antonio goes on to get smart and sarcastic with me and tried to insult me by saying I didn't read the menu!!

I was simply trying to get an original stack of pancakes which is 5, a side of bacon and eggs. Initially, we thought the combo was pick your pancakes then the rest. He then went on and insisted I was asking for 7 pancakes to include 5 and…

I was very disappointed.

We went to the Fort Smith Arkansas IHOP on September 1, 2019 for my son’s birthday. We sat down and the waitress didn’t even say “Good Morning”. She just said “what can I get you guys to drink”. We just thought maybe she has had a bad morning so far but we started watching her interact with others that weren’t Hispanic and it was like day and night. She greeted them nicely.

At the very end when she brought our change back she just threw it on the table and my husband had his hand out to receive it. I wasn’t going to complain but I thought maybe we aren’t the only Hispanic family she has ever done this to.

I feel really disappointed because we enjoy going to Ihop and now we will not be dining there. I believe her name is Jonna, or Jonn, Jo Anna. My stress level got so high that day that…

Waitress is very rude and unprofessional. We took a video of the situation and I will release it to social media for exposure of how this employee acted

Please stop sending thses advirts as they are not for me ,i live in,the u,k someone must be using my email address briansargent43@gmail.com

I was in IHOP in cedar rapids, Iowa on Edgewood road at about 8-9 pm. This older couple, (I would say they where in their late sixties early seventies), where sitting at a booth and I over heard them telling their waiter that their order wasn't right.

) walked away and said loudly , so loud everyone in the restaurant could hear.. he said " I'LL TELL YOU TO GET THE FUCK OUT" at that time three ladies sitting at a back table got up and left.

The waiter then walked over to the table who kept getting their order messed up and again yelled at them, his exact words where " GET THE FUCK OUT OF THE STORE". ) I got up and went outside and stopped them in their car as they where pulling out to tell them I heard what happened and they can tell them my name and that I was a witness.

I also told…

I was verbally slandered

I think Greenbelt, MD IHOP is the worst. Visit September 3, 2019 floors dirty dirty cup, staff just standing around like they're on vacation. Service was crazy get someone in there and change to game this 3rd visit at crazy town

We ate at IHOP in Nacogdoches, Tx. The plate my pancake came on was dirty. No manager came to the table to apologize. The table across from us had food on the side of the table. The service was not pleasant.

No silverware until we asked. If these things are dirty what else is dirty. Won’t eat there again. Very surprised the manager didn’t come to the table and didn’t give us our meal free. I was in town for a visit and my friend and I always go to IHOP for breakfast but never again. So very disappointed.

After a beautiful family reunion on Saturday, many of our family members went to IHOP on 28th St. In Grand Rapids, Michigan. 1, 2019 we, African Americans, couldn't get 3 Caucasian waitresses to serve us. WE LEFT WITHOUT ORDERING!

Hardly any customers in the place (7 cars in lot total at 6:00pm on a Monday) and we sat for over 30 minutes and never once had anybody come to our table. Host sat us, and that's it. This is a new location and we certainly won't be back. You act like y'all did tonight and you won't last long too. As we were leaving, a waitress thanked us for coming. I said yeah thanks for making paying customers leave before getting to order! I told her we waited for half an hour and never got waited on. She had the nerve to say "I would've waited on y'all". Well too late for that sis! This location is: 5076 Flowood Dr Flowood, Mississippi

This location has only been opened for about 6 months.

#1. Took us 10 min just to get seated. #2. Took 20 min just to get our drinks . #3 Took over a hour to get our food . #4 I think a manager should always be working know matter what time of day it is also more then one waitress working the overnight shift because of bar rushes the poor girl that was working I feel so

sorry for she was so busy & for the cook I think should be canned she couldn't keep up for nothing always getting everything wrong on orders taking forever talking back & being very rude towards the waitress then losing our ticket me & my girlfriend felt so bad for the waitress she was busting her butt doing a wonderful job in her behalf but could have used some help & a better cook also I am a person that hardly ever complaints about stuff but

this was making me & my…

Me and my husband went to IHOP this morning, went and check end and sat for about 15 minutes before being seated at a table, after being seated the waiter came and took our drink order, we ask if he could take our order then and he told us they were not able to take orders to the kitchen now, but he took our order.

After about 30 minutes we asked the waiter if our order has been sent to the kitchen yet, he said no, that they were short handed in the kitchen. We told him just bring us our check for the drinks we paid and left.

We've never had any problems with them before, but it will be a long time before going back.

Waited for 15 minutes to be seated, placed order and was told they could not send the order it to the kitchen yet, because they were to backed up because they were short handed, waited for 30 minutes, asked waiter has order been sent to the kitchen yet, he said no they want let them yet. So we paid for our drinks and left.

We have always got good service there but will be a long time before going back. This made no sense being that short handled on a holiday,

Once we got seated, it took them 45 minutes to get our order, and the waitress said that the kitchen lost our ticket, then we didn't get all of our food on the first trip. Took her another 15 minutes to get the rest of our food. Seem to only have 4 waitresses working the whole floor.

Waited for 15 minutes to be seated, placed order and was told they could not send the order it to the kitchen yet, because they were to backed up because they were short handed, waited for 30 minutes, asked waiter has order been sent to the kitchen yet, he said no they want let them yet. So we paid for our drinks and left.

We have always got good service there but will be a long time before going back. This made no sense being that short handled on a holiday,